Instruction/ maintenance manual of the product IVX S-Class Westell Technologies
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Admini strator’ s Manua l 0450-0458 Rev . J .
About ESI ES I (E stech System s, I nc. ) i s a p rivat el y held corpo rati o n base d i n P l ano, T exas. Found ed i n 19 87, E SI desig ns a nd bui lds inno vat i v e tele communi cati on s p rodu cts for busi ne sses li ke yours.
T a b l e of conte nt s Ad min istra tor prog ramming: A n introd uction .................................................................................... ..................A.1 Administrator duties ..................................................
(This page included for pagination pur pos es only.).
IVX S- Class Adm ini str ator’ s Manual Admini strat o r progr ammi ng: An introduct ion A.1 Admi ni s tra t or pr og ra m mi n g: An intro d uc ti o n Y ou can pr og ram an IV X S- C la ss sy st em fr om a 24 or 48 -K e y Di git a l Fe at u re P hone in t h e sy st em (w hi l e the sys tem is o pera t ing).
Admini strat o r progr ammi ng: An introduct ion IVX S- Class Administrat or’s Manual A.2 • C all w ait ing — Includ es helpf ul di spl ay , showing both cal ls’ C alle r I D inf orm at ion, an d ea sy one- ke y toggli ng b etwee n cal l s.
IVX S- Class Adm ini str ator’ s Manual Admini strat o r progr ammi ng: An introduct ion A.3 Feature P hone overlays Each ES I Feat ure Phone come s wit h on e ove rla y f or t h e prog ram m abl e f eatu re ke ys. T o order additi on al ov erl ay s, vi sit t he DE SI ™ W eb site at www .
Admini strat o r progr ammi ng: An introduct ion IVX S- Class Administrat or’s Manual A.4 System programm ing overview The fol l owi ng menus show t he p rog ramm ing f un ct i on s a vail a ble on S - Cla ss sy st em s.
IVX S- Class Adm ini str ator’ s Manual Admini strat o r progr ammi ng: An introduct ion A.5 Pr ogramming keys Dur ing programming, the first line o f the display will show the current it em being pro grammed, and t he second li ne will be the entry lin e.
Admini strat o r progr ammi ng: An introduct ion IVX S- Class Administrat or’s Manual A.6 System fixed num bering plan Numb ers Generation II Generation I Funct i on 0 0 Oper at or 1–16 1– 16 CO.
IVX S- Class Adm ini str ator’ s Manual Admini strat o r progr ammi ng: An introduct ion A.7 Rem ote setting of da y , nig ht, holiday and auto m odes Normally , the system’s day/nig ht mode ope r.
Admini strat o r progr ammi ng: An introduct ion IVX S- Class Administrat or’s Manual A.8 (This page included for pagination pur pos es only.).
IVX S- Class Adm ini str ator’ s Manual Functi on 1: System paramet e rs B.1 F unc ti on 1: S ys tem pa ra mete rs Fu nct ion 13: A dmini strato r p asswo rd This wil l di s pla y the e xist i ng passwor d and p rompt f or e n try of a ne w pa sswor d.
Functi on 1: System paramet e rs IVX S- Class Administrat or’s Manual B.2 Function 14: System clock Function 141: S et tim e/date 1. Ente r a n ew time in a twelve -ho ur f o rm at . Exam pl e: Ent e r 1 2 3 3 fo r 12 :33 , or 3 1 5 fo r 3: 15 ( n ot e t hat y ou ne ed no l e adi ng z er o f or t h e t im e) .
IVX S- Class Adm ini str ator’ s Manual Functi on 1: System paramet e rs B.3 Function 17: System speed-dial Up to 100 system speed-dial names and associated nu mbers can be stored, in loca tion numbers 6 00–699 , for acc ess by any s tation.
Functi on 1: System paramet e rs IVX S- Class Administrat or’s Manual B.4 ( This page included f or pagination purpos es only.).
IVX S- Class Adm ini str ator’ s Manual Functi on 3: Extension progr amming C.1 Func ti on 3: E xt ens ion p rog ra mmi ng This s ecti o n pr ovi des pro gramm i ng f o r e xt ens ion s and depart m ent g rou ps.
Functi on 3: Extension progr amming IVX S- Class Admini str ator’s Manual C.2 8. T run k-to-tru nk tr an sfe r — When enab le d, this le ts the station user in itiate a trunk-t o-trun k t ransfe r .
IVX S- Class Adm ini str ator’ s Manual Functi on 3: Extension progr amming C.3 Function 37: RFID pr ogr amming This fun cti on relat e s to E S I P resen ce M ana gement onl y , and cove rs severa l step s needed t o: • Pr og r am R FID tags . • A ccess s chedul ing.
Functi on 3: Extension progr amming IVX S- Class Admini str ator’s Manual C.4 4 . Ente r the a llow time — the tim e when an el ect roni c key use r can begi n cont roll ing do or lo c ks — in 12 -hou r forma t. ( T o delete an entry , press HO LD .
IVX S- Class Adm ini str ator’ s Manual Functi on 3: Extension progr amming C.5 Function 372: R FID tag num ber pr ogram m ing As descri bed e arl i er in thi s do cument, ea ch e l ect roni c ke y has an embed ded un ique RFID tag number .
Functi on 3: Extension progr amming IVX S- Class Admini str ator’s Manual C.6 Function 373: V iew RFID tag number This i s used t o dis pla y tag numbe r s that are as so ciated t o ex ten sions o r mailbo xe s. Y ou c an onl y vie w tag number s with t h i s fun cti on.
IVX S- Class Adm ini str ator’ s Manual Functi on 3: Extension progr amming C.7 Function 375: RFID R eader para meter s This fun cti on i s used t o adj ust t he d oor phon e sp eak er vo lume of each RFI D Rea der . 1. Enter t he exte nsi on num be r of t he RFID Read er .
Functi on 3: Extension progr amming IVX S- Class Admini str ator’s Manual C.8 (Page ins ert ed for pagination purposes only.).
IVX S- Class Adm ini str ator’ s Manual Functi on 5: Voice mail progr amming D.1 Func tion 5: V oi c e mai l p r og ra mmi ng T o s implify in itial ins tallation, al l programmed extensions will au tomatically have the generic person al greeti ng, “Y ou have reached t he mail bo x for e xten sio n [ x xx].
Functi on 5: Voice mail progr amming IVX S-Class Admini strat or’ s Manual D.2 Below is a n exa mple o f a c ompleted Progra mming Worksheet, showin g the sequenc e o f program ming: 1. 2. 3. 4. 5. MB Nam e Ty p e CF day CF ni ght 300 D a na Gu es t 302 Lite rature In fo X/M B/ID X/M B/ID Each pr ogr ammi ng st ep i s defi ned a s foll o ws: 1.
IVX S- Class Adm ini str ator’ s Manual Functi on 5: Voice mail progr amming D.3 Function 55: Message notification On a mail bo x-by-ma il bo x ba sis f o r u ser o r guest m ai l b ox es, t he syst.
Functi on 5: Voice mail progr amming IVX S-Class Admini strat or’ s Manual D.4 Function 551: S tation deliver y options Programm i n g of t he stati o n opti on s, a s shown be low , can be perf orm ed b y the Administ rat or . In addit ion, t he u se r can ch ange his p hone nu mber a nd page r num be r (but n ot phon e or p age r delay tim e ).
IVX S- Class Adm ini str ator’ s Manual Functi on 5: Voice mail progr amming D.5 Function 56: Cascade notification m ailboxes Note: Not a v ai la bl e o n I V X S- Cl a ss wit h I nte gr at ed Answer i ng M a chi ne.
Functi on 5: Voice mail progr amming IVX S-Class Admini strat or’ s Manual D.6 This page inc luded for pagination purposes only..
IVX S- Class Adm ini str ator’ s Manual Funct ion 6: Recording E.1 Func ti on 6: Rec or di ng Function 61: Re-r ecor d main greeti ng The main gr eeting p rompt s are re -re corde d her e. Recor di n g a pr om pt 1. Practi ce t he p rompt by re cor di ng a nd re - record ing ( sta rt and sto p by p re ssi ng 1 ).
Functi on 6: Recordi ng IVX S- Class Adm ini str ator’ s Manual E.2 • H olida y main gre et ing ( 540) — Plays t o ca lle rs when t he s ystem ha s bee n m anual l y pl aced in holida y mode. Defaul t: "Than k you for call ing. Ou r of f i ce i s cl os ed in ob ser vance of t he h oli d ay .
IVX S- Class Adm ini str ator’ s Manual Funct ion 6: Recording E.3 Function 63: Message-on-hold (MOH ) pr ogramm ing MOH can be: • A live feed f rom an exte rnal mu si c so ur ce conne cted t o t he MOH c onnect o r lo cated on the s i de of the cabi net.
Functi on 6: Recordi ng IVX S- Class Adm ini str ator’ s Manual E.4 (This page included for pagination pur pos es only.).
IVX S- Class Adm ini str ator’ s Manual SMDR F.1 Feature descr iption: SMDR SMDR (sta ti o n m essage de tail repor ti ng ) c all r eco rd s are out p ut in re al t ime via an ES I phone syst em ’s Maintenance/SMDR ser ial po rt. Conn ect a sta ndard se rial p rint e r o r cal l ac count ing sy st em t o the se ri al po rt .
SMDR IVX S- Class Adm ini str ator’ s Manual F.2 CSV SM DR f or mat The co m m a-separa ted value (CS V ) f orm at i s readab le f rom wi t hin Micros oft Ex c el ® and oth er spread sheet appl ications . Note: The CS V f or m at do es n ot s up por t a cc ou nt co de s ( se e p ag e F .
IVX S- Class Adm ini str ator’ s Manual SMDR F.3 Repor ting conventions and r ules • Inbound a nd outb ound call re cor ds are ge nerat ed on l y f or ca l l s b e t wee n a stat i o n and a CO l ine. ESI sys te ms pr ovide S MDR rec o rds on ly f or c alls ans we r ed b y, or ori ginat ed f ro m, a sys te m ex tensi on .
SMDR IVX S- Class Adm ini str ator’ s Manual F.4 SMD R forma t when using account codes The account code will be output in t he SMDR rec or d in chara cte r posit ion s 60 thr ough 69, in clusive (compliant wit h P an asonic DBS SMDR format ).
In dex Acc ess sch ed u les, C. 3 Ad ministra tor duties, A.1 Al ph an u meric cha rac te rs , en teri ng , A.5 Br o adc as t ma ilbox , D.2 Day/ ni ght / ho li d ay mo des, A.7 Re mote s e tting, A.7 Ent eri ng pr ogr am m i ng mo de, A.3 ES I P res ence M ana ge m en t, C .
Int egrat ed Answ erin g Mac hine, D.2 Me ssage no tification, D.3.
www .esi-estech.com.
An important point after buying a device Westell Technologies IVX S-Class (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Westell Technologies IVX S-Class yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Westell Technologies IVX S-Class - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Westell Technologies IVX S-Class you will learn all the available features of the product, as well as information on its operation. The information that you get Westell Technologies IVX S-Class will certainly help you make a decision on the purchase.
If you already are a holder of Westell Technologies IVX S-Class, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Westell Technologies IVX S-Class.
However, one of the most important roles played by the user manual is to help in solving problems with Westell Technologies IVX S-Class. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Westell Technologies IVX S-Class along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
