Instruction/ maintenance manual of the product VT2542 Vonage
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Quick Start Guide Vonage ® Device Motorola VT2542 M.
1. If you purchased your V onage ® Device from a retail store, you must first activate your Vonage phone service. (Y ou will need to provide the MAC ID on the bottom of the Vonage Device.) In the U.S., visit www .vonage.com/activate. In Canada, visit www .
W elcome 1 to the Quick Start Guide for V onage ® . Get ready to start saving money on your phone bill with Vonage – just follow these easy step-by-step instructions to set up your new Vonage device.
NOTE: Ensure you are using the power supply provided with the Vonage Device. Using the wr ong power supply could r esult in damage to your equipment. *Not r equir ed for installation.
3 Step 2: Set up your V onage ® Device 1. Unplug your existing modem’ s power cord. Leave your modem connected to your cable or DSL phone line that supplies your Internet connection. 2. Unplug the Ethernet cable that connects your modem to your computer or router .
4. Connect one end of the blue cable to the Ethernet port on your modem. Connect the other end to the blue port labeled “Internet” on the back of the Vonage Device. 5. Connect one end of the yellow cable to the yellow port labeled “Ethernet 1” on the back of the Vonage Device.
6. Now plug your modem’ s power cord back into an electrical power outlet. NOTE: Y ou should allow enough time for your modem to complete its start-up process. If you’re unsure about how long this takes, consult the manual that came with your modem.
1. Unplug the modem for at least 60 seconds. If left off for less than 60 seconds, it might still “remember” old information that could prevent it from working properly . 2. If your Internet connection still does not work, you may need to register your Vonage Device with your cable provider .
Connecting your phone 1. Plug a standard telephone cord into your phone. NOTE: If not done so already , disconnect phone cord from wall. 2. Plug the other end into the Green Phone 1 Port on the back of the Vonage Device. NOTE: Make sure the phone light is solid.
The default name of your wireless network is ‘MOT -1-xx.’ T o change the default settings and enable security encryption (highly recommended) see the VT2542 User Guide, located at www .vonage.com/vt2542 (U.S.) or www .vonage.ca/vt2542 (Canada). Note: The Vonage Device is a wireless B/G Router , with wireless turned on by default.
9 Power – When the power light stops blinking and is a solid green, this indicates that your Vonage Device has started up properly . Note that both the power light and the phone light must be solid in order to make a phone call. Internet –A solid light indicates connectivity to your router or network.
10 Y ou can solve many installation issues by resetting all of your equipment: 1. First, power down in this order: a. Computer b. Router , if you have one c. Vonage Device d. Modem NOTE: Leave the modem unplugged for at least 60 seconds. (The 60 seconds is to ensure the modem doesn’t “remember” old information).
1. Be sure your phone is plugged in to the Green Phone Port 1 on the rear panel of the Vonage Device, and that it is disconnected from the wall jack that a traditional phone uses. 2. Reset all of your equipment as described on page 10. After you reset all your equipment, pick up your telephone handset to listen again for a dial tone.
12 Visit the V onage website and enter your username and password into the customer login area. Y our V onage Dashboard gives you ever ything you need at your fingertips. • Account – V isit the Account section to make changes to your personal and credit card information.
13 Enjoy your Vonage Digital Phone Service! If you have any questions please visit: www .vonage.com/help (U.S.) or www .vonage.ca/help (Canada) If you’r e still having trouble, please call: 1-V onage Help (866-243-4357) U.S. or 1-877-272-0528 Canada Vonage 911 service operates differently than traditional 911.
• High-speed broadband Internet connection, such as Cable or DSL • A valid V onage account • If you purchased your V onage Device at a retail location, make sure to first activate your device at www .vonage.com/activate. In Canada, visit www .vonage.
An important point after buying a device Vonage VT2542 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Vonage VT2542 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Vonage VT2542 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Vonage VT2542 you will learn all the available features of the product, as well as information on its operation. The information that you get Vonage VT2542 will certainly help you make a decision on the purchase.
If you already are a holder of Vonage VT2542, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Vonage VT2542.
However, one of the most important roles played by the user manual is to help in solving problems with Vonage VT2542. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Vonage VT2542 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
