Instruction/ maintenance manual of the product IP3111/3121 Vivotek
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1 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Befor e Y ou Use Surveillance devices may be prohibited by law in your country . Though Network Camera is not only a high performance surveillance system but also a networke d video server , ensure that the operation of such devices are legal before installing this unit for surveillance.
2 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 T able of Contents Befor e Y ou Use ....................................................................................... 1 Package Contents ....................................................
3 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Power on ....................................................................................................................... ..............24 Software conf iguration .........................
4 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Uploading the configuration file ............................................................................................... ..70 Software revision upgrade....................................
5 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Modem configuration URL ........................................................................................................ .82 Application configuration URL ................................
6 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Package Contents Network Camera IP31 1 1/IP3121 Power adapter Null modem cable I/O terminal block connector Software CD Quick installation guide.
7 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Camera control cable.
8 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Physical Description Rear Panel Ethernet 10/100 socket Connect to Ethernet network with a UTP category 5 cable that cannot exceed 100 meters. Once the Ethernet cable is connected without error , Network Camera will utilize Ethernet interface regardless of modem connection.
9 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 General I/O terminal block 1 Å D I + I N P U T ( M a x . 5 0 m A , 1 2 V D C ) 2 Å D I - I N P U T 3 Å SW_COMMON OUTPUT (short with NC at initial state) 4 Å SW_NOPEN OUTPUT (Max. 1A, 24VDC or 0.
10 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 S tatus LEDs Each time Network Camera starts, it will perform a Power-On Self T est, abbreviated as PO ST hereafter , to examine every hardware module. As soon as the ad ministrator plugs in the power adapter , both LEDs under the network LED will flash one by one until the POST is done.
11 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Restor e button There is a button hidden in the box for restoring the sy stem factory default settings.
12 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 How to Install T o easily fit into various environments, Network Came ra automatically detects th e attached interfaces and configures itself to the best condition.
13 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Ethernet Envir onment Hardware installation Before installing multiple Network Cameras at the well-chosen locations, the administrator should memorize the serial num bers on the pack ages respectively for future use.
14 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Power on Make sure all cables are correctly and firmly c onnected before turning on Network Camera. T urn on cameras, sensors, alar m devices, and then attach th e power adaptor of Network Camera to the electric power socket*.
15 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Software configuration Easy way w ith installer pr ogram In order to configure Network Cameras rem otely , ad ministrators should keep the serial numbers of the new Network Cameras for identification and initial passwords.
16 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 The IP address shown in "Current IP Address" fiel d is for the administrator's reference. If the administrator wants to use another IP address, modify the IP text field below the list window .
17 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 IP address is valid. If the IP is not taken by another network device in th e network, the Installer program will continue with the setup. Otherwise another message window will warn that t he assigned IP conflicts.
18 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 After successful notification, administrators may keep the address inform ation for user ’ s request. After clicking on , the "Assigned" field will be labeled "Y es". Administrators may click directly on to access the newly installed server in the default browser .
19 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 FTP Port” and “Root Password” because they are alr eady changed to other than default settings.
20 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Manual way w ith existing programs For those environments such as MAC, Linux, Unix or other operating systems, whose installer is not yet available, some common network tools including ARP and PING can be used to install Network Camera.
21 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 First access to Network Camera When connecting to Network Camera for the first time , administrators should check security and network settings on the configuration page.
22 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 installation procedure every time the system boots up. Details about configurations are descr ibed in the "How to Use" section.
23 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Modem Envir onment Hardware installation Before installing Network Camera, the administrato r should memorize the serial numbers on the packages respectively for the initial passwords.
24 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Cable connection Shut down the peripheral devices prior to connection. Connect the supplied cables from Network Camera to the related devices according to following steps. No te that power adaptor must be kept unplugged until other cables are firmly connected.
25 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Software configuration For the first time, users should connect the include d null m odem cable between the COM port of Network Camera and any COM port of the PC for initial setup. Install a new modem Open the control panel and double click the modems icon.
26 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 From (S tandard Modem T ype) choose th e Standard 33600 bps Modem and click on ..
27 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Choose the serial port that the included null modem cable is attached to and click on . The null modem is now ready for use. If no Dial-Up adapter exists in the system, W indows will automatically prompt to install.
28 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Setup a new connection After the 33600 bps m odem is installed, open the di alup network folder i n W indows to build a new connection. Select the device as the newly installe d standard 33600 bps modem and click on .
29 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 important. After clicking on , this new connection will display in th e Dial-up Networking folder and will be used for null modem connections.
30 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Right-click on the newly setup connection icon for properties. In the first General page, clear "Us e area code and Dialing Prope rties" option and click on .
31 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Select 1 15200 as the speed and click on . On the second page, only check "Enable software c ompression" and "T CP/IP" while leaving others blank. Keep other settings as default values and click on .
32 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Double click the newly setup connection. A dialing information window will pop up. Enter “root” as user name and the serial number labeled on the bottom side of the box as the password and click on .
33 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 First access to Network Camera Through direct connection by null modem cable admi nistrators can open the default web browser and type in 200.1.1.1 as the address and press enter . Note that 200.
34 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 the administrator should add these user profiles in th e Security option. When Network Camera accepts dial-in connection and acts as a server , the user name and password used in dialing are the same as what was stored in the user database managed for web acces s.
35 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 How to Use Network Camera is a well-designed stand-alone networ k camera. W ith the built-in web server , authorized users may use web browser Internet Explorer to watc h the video and hear the audio capture d by Network Camera.
36 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Authentication After opening the W eb browser and typing in the U RL of Network Camera, a dialogue window will pop up to request a username and password.
37 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 that is provided by Network Camera. This plug-in has been registered for certificate and is use d to display the motioned pictures in the browser .
38 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Primary user ’ s capability Main scr een with camera view There is a logo image shown in the upper left corner . It can link to ot her web sites or resources depending on the settings in configuration.
39 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Pan/T ilt positioning device contr ol An external PT positioning device m ay connect to b ear the Network Camera with motion capability . If the camera control option has been enabled, there are b utt ons under the im age.
40 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 plug-in that is provided by Network Camera. This plug-in has been registered f or certificate and is used to setting the client parameters in the browser . Users may click on to install the plug-in.
41 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 <url> http://<Network Camera>/clien t.h tml <Network Camera> is the domain nam e or original IP address of Network Camera.
42 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 administrators also want to set certain options thro ugh the URL, read the section on advanced usage for reference. <url> http://<Network Camera>/setu p/config.html <Network Camera> is the domain nam e or original IP address of Network Camera.
43 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 T o change the system name, type in the text box after " Host Name ". This name will be disp layed at the top of the main page. In the case that only the host na me is changed, without adjusting date and tim e of Network Camera, click on " Keep curr ent date and time ".
44 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 User gr oup administration T o change the administrator ’ s password, type the ne w password in both text boxes identically . What is typed will be displayed as asterisks for security purposes.
45 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Network settings Any change made to this page will make the system r estart to validate. Make sure every field is correctly typed before clicking on .
46 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 specific network settings. Administrators should change the configuration according to what is given by the service provider .
47 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 better , but the media delay is longer and real-time issue is bad. If the network performance is worst, please select the ” UDP protocol “ as the communication protocol in “ client setting ” After everything is set, click on .
48 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 V ideo codec parameters Options on this page will affect the im age on the main page seen by users.
49 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 is far less than JPEG in normal cases but it still de pends on the level of diff erence between every two sequential images.
50 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 T o adjust image settings for best visual quality , press and a motion picture window will pop up for your reference. There are four fields including " Brightness ", " Contrast ", " Hue " and " Saturation " for video compensation.
51 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Motion detection Please note that the option " Enable Motion Detection " on the video page must be enabled to make detection effective. Network Camera allows administrators to define at most three detection windows to cover dif ferent areas.
52 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 The following figure sh ows the screen when is clicked. The monitoring windows will be marked by red squares.
53 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Camera positioning device configuration Since Network Camera can be used in either PPP netw ork or Ethernet network, the single serial port can control either external serial port devices like camera positioning devices or a data modem.
54 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 more commands, a comma ‘,’ should be inserted to separate each co mmand. Each comma represents 200 milliseconds. For instance, a command to pan left may be “01000305” and a command to stop panning may be “01000300”.
55 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Modem and dialup settings In PPP interface, a modem option will work instead of camera control.
56 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 on the connection for the specific period. The range of this peri od is from 1 to 240 minutes, with 0 indicating a continuous c onnection. Administrators may let Network Camera keep the connection for a while to allow connections from outside.
57 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Application Administrators can use combinations of options on the application page to perform many useful security applications. The sending method is selected at the bottom of the page. Both e-ma il and FTP use the network settings on the network page.
58 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 The other " Event operation " can be used to combine m otion detec tion with devices attached to digital input, to drive devices attached to digital output, or send out snapshots for evidence.
59 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Homepage layout settings Administrators may give Network Camera a different presence of homepage.
60 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 One-shot fast configuration via FTP For quick setup of Network Camera, the administrato r can utilize the default C ONFIG .
61 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 0002D1000001 Read only string <software version> IP31x1-VVTK-0100 Read only strin g <current date> 2002/04/08 year/month/date. Read only strin g <current time> 07:00:00 hour/minute/second.
62 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 (0) 0002D1000001 Initial value is as same as serial number ( 1 ) S tring shorter than 15 character s ( 2 ) The followings ar e as same as above.
63 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 <background type> 1 0 for blank, 1 for default image or 2 for loading fr om URL <logo source> http:// link to external r esource wh.
64 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 168.95.1.1 S tandar d IP format <ntp enabled> Y E S or NO <network timing server> ntp-cup.
65 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 <http server port> 8 0 Integer less than 1024 <control channel port> 5001 Integer less than 65535 <control channel port> 5002.
66 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 <flip> NO <mirror> NO [SERIAL] <auto detect camera> Y E S or NO <data bits> 8 <stop bits> 1 <parity bits> 0.
67 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 S tring shorter than 80 characters RIGHT S tring shorter than 80 characters HOME S tring shorter than 80 characters [ALER T] <application mo.
68 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Advanced functions We b V iewing system log Click the button on the configuration page to view th e system log file. The content of the file reveals useful information about configuration and connection after the system boots up.
69 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 FTP Network Camera not only has web service for easy access but also has a built-in FTP service to make system integrators easy to use.
70 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 information about configuration and c onnections after the system boots up. It helps administrators to easily find out who and how Network Camera was accessed since all network acces s to Network Camera is recorded with timestamp.
71 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 If power fails during the software upgrade, the pr ogram in the memory of Network Cam era may be destroyed permanently . If Network Camera cannot restar t properly , ask the dealer for technical service.
72 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Te l n e t Network Camera has a T elnet daemon for administrators to access some seldom used functions. Using any general terminal program to connect to Netw ork Came ra will prompt the user for a password.
73 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Set digital outputs T o set digital output to connect NO with COMMON, type "DO=L". T o set digital output to connect NC with COMMON, type "DO=H". Erase snapshots stor ed in Flash memory T yping "erase image" will clear all snapshots saved in Flash.
74 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 URL commands of Network Camera For some customers who already have their own web site or web control appli cation, Network Camera can be easily integrated through convenient URLs. This section lists the commands in URL format corresponding to the basic functions of Network Came ra.
75 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 This hyperlink will inform Network Camera to send out binary format commands to the COM with “0x12, 0x34, 0x56” followed b y “0xAB, 0xCD, 0xEF”. Each comma separates the commands b y 200 milliseconds.
76 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Page URL The configuration page has a frame layout includ ing an optio n list frame and an optio n page frame. Referenced URLs, except for the configuration page, direct users to the option page frame only .
77 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 System r esour ce URL There are some images used on the hom epage when the homepage layout is in im age mode. Administrators may use the following links to show the images saved in N etwork Camera on another page.
78 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Security configuration URL URL: /setup/security .cgi NAME V ALUE DESCRIPTION rootpass <text string shorter than 15 characters> change roo.
79 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 ftpuser1 <text string shorter than 15 characters> user name for primary FTP server ftppass1 <text string shorter than 15 characters>.
80 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 2 set max i mum f r ame r ate t o 2 fps 3 set max i mum f r ame r ate t o 3 fps 5 set max i mum f r ame r ate t o 5 fps 10 set maxi mum fr ame .
81 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Camera configuration URL URL: /setup/camera.cgi NAME V ALUE DESCRIPTION RS232 switch COM to RS232 interface <other than RS232> switch COM.
82 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 com3 <text string shorter than 80 characters> custom command 3 of COM com4 <text string shorter than 80 characters> custom command 4 of COM com5 <text string shorter than 80 characters> custom command 5 of COM Modem configuration URL URL: /setup/modem.
83 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 dihigh < not required > set DI high as trigger condition dilow < not required > set DI low as trigger condition dirise < not req.
84 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Appendix A. POST procedure After the power has been turned on, Network Camera will perform a self-diagnostic to locate any possible hardware defects. If the power indicator is dim at th e beginning, the power fails to proceed further .
85 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 B. Frequently asked questions Q. What if I for get my password? A. Every access to Network Camera needs authentication. If you are one of the managed user s, you have to ask the administrators for the password.
86 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 snapshots into memory upon events occurring. Q. How does Network Camera detect the supported PTZ cameras autom atically? A. If there is no camera detected, Network Camera will monitor the CTS of the camera control cable continuously .
87 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 A. Network Camera provides a custom camera comma nd interface to control the cameras that are not supported. The details are described in the manual. Be sure the COM port settings are applied to the camera specification.
88 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 C. T echnical specifications Remote Management Configuration and system log can be accessed via Web browser and FTP application remotely .
89 www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 Electr omagnetic Compatibility (EMC) USA - This equipment has been tested and found to co mply with th e li mits for a Class B digital d evice, pu rsu ant to Part 15 of the FCC Rules.
An important point after buying a device Vivotek IP3111/3121 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Vivotek IP3111/3121 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Vivotek IP3111/3121 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Vivotek IP3111/3121 you will learn all the available features of the product, as well as information on its operation. The information that you get Vivotek IP3111/3121 will certainly help you make a decision on the purchase.
If you already are a holder of Vivotek IP3111/3121, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Vivotek IP3111/3121.
However, one of the most important roles played by the user manual is to help in solving problems with Vivotek IP3111/3121. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Vivotek IP3111/3121 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
