Instruction/ maintenance manual of the product TravelMate 620 Series Acer
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T ravelMate 620 series User’ s guide TM620-e.book Page i Tuesday, October 16, 2001 11:22 AM.
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
iii First things first W e would like to thank you for making the T ravelMate series of notebook computers your choice for your mobile computing needs.
iv For more information about our products, services, and support information, please visit our Web site (global.acer.com ). Basic care and tips for using your computer T ur ning your computer on and off To turn on the computer, simply slide and then release the power switch on the right side of your TravelMate.
v details. Note: If you cannot power off the computer normally , press and hold the power switch for more than four seconds to shut down the computer . If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
vi T aking care of your battery pack Here are some ways to take care of your battery pack: • Use only batteries of the same kind as replacements. T urn the power off before removing or replacing batteries. • Do not tamper with batteries. Keep them away from children.
Contents First things first iii Your guides iii Basic care and tips for using your computer iv Getting to know your TravelMate 1 A TravelMate tour 3 Front view 3 Left view 4 Right view 5 Rear view 6 B.
viii 3 Troubleshooting my computer 57 Frequently-asked questions 59 Troubleshooting tips 62 Error messages 63 Requesting service 64 International Traveler’s Warranty (ITW) 64 Before you call 64 Appendix A Specifications 67 Appendix B Notices 73 TM620-e.
Getting to know your T ravelMate TM620-e.book Page 1 Tuesday, October 16, 2001 11:22 AM.
Y our T ravelMate computer combines high- performance, versatility , power management features and multimedia capabilities with a unique style and ergonomic design. W ork with unmatched productivity and reliability with your new power computing partner .
3 A T ravelMate tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new TravelMate computer. Front view # Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output.
Getting to know your T ravelMate 4 Left view 4 T ouchpad T ouch-sensitive pointing device which functions like a computer mouse. 5 Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.
5 Right view 4 PC Card slot Accepts one T ype II 16-bit PC Card or 32-bit CardBus PC Card. 5 Smart Card eject button Ejects the Smart Card from the slot. 6 Battery bay Houses the computer's battery pack. 7 Video capture kit slot Accepts the video capture kit option on the left side of the computer .
Getting to know your T ravelMate 6 Note: The positions of the AcerMedia indicator , eject button and emergency eject hole may differ depending on the optical drive module installed. Rear view 6 Security keylock Connects to a Kensington-compatible computer security lock.
7 5 Expansion port Connects to I/O port replicator or EasyPort expansion devices. 6 Parallel port Connects to a parallel device (e.g., parallel printer). 7 Speaker/ Headphone-out jack Connects to audio line-out devices (e.g., speakers, headphones). 8 Line-in jack Accepts audio line-in devices (e.
Getting to know your T ravelMate 8 Bottom view # Item Description 1 Cooling fan Helps keep the computer cool. Note : Don’t cover or obstruct the opening of the fan. 2 AcerMedia bay release latch Unlatches the AcerMedia drive for removal or swapping.
9 8 Hard disk bay Houses the computer's hard disk (secured by a screw). 9 Hard disk protector Protects the hard disk from accidental bumps and vibration.
Getting to know your T ravelMate 10 Featur es Below is a brief summary of the computer’s many features: Performance • Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache featuring t.
11 Connectivity • High-speed fax/data modem port • Ethernet/Fast Ethernet port • Fast infrared wireless communication • USB (Universal Serial Bus) ports • IEEE 1394 port • Optional InviLink 802.
Getting to know your T ravelMate 12 Indicators The computer has seven easy-to-read status icons below the display screen. The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
13 Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Icon Function Description TM620-e.book Page 13 Tuesday, October 16, 2001 11:22 AM.
Getting to know your T ravelMate 14 Using the keyboar d The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off.
15 Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Getting to know your T ravelMate 16 W indows keys The keyboard has two keys that perform Windows-specific functions. Hot keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS Utility.
17 To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot key Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Setup Accesses the computer’ s configuration utility .
Getting to know your T ravelMate 18 The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. Note for US keyboard users: The keyboard layout is set when you first set up Windows.
19 To verify the keyboard type in Windows Millennium Edition and Windows 2000, follow the steps below: 1 Click on Start , Settings , Control Panel . 2 Double-click on Keyboard . 3 Click on the Language tab. 4 V erify that the keyboard layout used for "En English (United States)" is set to United States-International.
Getting to know your T ravelMate 20 Launch Keys Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3, mail button and Web browser button. Note : T o the left of these five launch keys is the wireless communication button.
21 Email checking function When you first start up your system, a Mail Checking dialog box will be displayed. In this dialog box, you have the option to launch the program at startup or not, set the time for mail checking, etc. If you already have an email account, you can fill in the Mail Properties in the dialog box.
Getting to know your T ravelMate 22 T ouchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
23 a page up, down, left or right. This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows applications. Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements.
Getting to know your T ravelMate 24 Storage This computer supplies you with the following media storage: • High-capacity Enhanced-IDE hard disk • AcerMedia drive Har d disk The high-capacity hard disk is the answer to your storage needs. This is where your programs and data are stored.
25 Ejecting the optical (CD or DVD) drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray using the emergency eject hole.
Getting to know your T ravelMate 26 2 The DVD movie will automatically play after a few seconds. Note: T o change the region code, insert a DVD movie of a different region into the DVD-ROM drive. Please refer to the online help for more information. Region code Country or region 1 U.
27 Audio The computer comes with 16-bit high-fidelity AC’97 stereo audio, and includes a built-in sensitive microphone and dual stereo speakers. There are audio ports on the rear of the computer. See “Rear view” on page 6 for more information on connecting external audio devices.
Getting to know your T ravelMate 28 Power management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory.
29 Moving ar ound with your T ravelMate This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1 Save your work in progress.
Getting to know your T ravelMate 30 - or - you can put the computer in Sleep mode by pressing Fn-F4 . Then close and latch the display. When you are ready to use the computer again, unlatch and open the display, and press any key. If the power indicator is off, the computer has entered Hibernation mode and turned off.
31 Caution: Avoid pack ing items next to the top cover of the computer . Pressure against the top cover can damage the screen What to bring with you Unless you already have some items at home, bring t.
Getting to know your T ravelMate 32 T raveling with the computer “when you are moving within a larger distance, for instance, from your office building to a client’s office building or traveling locally” Preparing the computer Prepare the computer as if you were taking it home.
33 What to bring with you Bring the following items with you: • AC adapter • Power cords that are appropriate for the country to which you are traveling • Spare, fully-charged battery packs • .
Getting to know your T ravelMate 34 Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch, Smart Card and passwords.
35 the Smart Card. If your Smart Card is unavailable, you can use the Emergency Card as a temporary replacement card. • P latinumKey auto-authenticate and auto cache with one-click logons to all pas.
Getting to know your T ravelMate 36 Registering your Smart Card Important! Y our Acer notebook is equipped with a Smart Card security feature that protects the computer from unauthorized access. If you enable this feature, please make sure that your warranty card is completed and sent back to Acer .
37 menu that appears, you can directly access three operations: PlatinumSecure Options, Smart Card Manager, and Change Password. PlatinumSecure Options Click on the PlatinumSecure Options button to open the Smart Card Options window. It provides great flexibility to meet the various privacy protection needs of many different users.
Getting to know your T ravelMate 38 will be disabled, too. The Smart Card password is required for this selection. • System Lock Option When Lock system when the Smart Card is not in use (default) is selected, if the Smart Card is removed, the PlatinumSecure screensaver comes up and access to the system is locked.
39 • Right-click on the Start menu, • Right-click on a folder or icon on your Windows desktop, or • In Windows Explorer , right-click on a selected folder , file, or group of files. Running PlatinumKey PlatinumKey provides one-click logon to all password-required websites.
Getting to know your T ravelMate 40 2 Double-click on the PlatinumKey icon on your Windows desktop. 3 Enter your Smart Card password and click OK . 4 If PlatinumKey is being used for the very first ti.
41 • Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer , it cannot be accessed without the Hard Disk Password.
Getting to know your T ravelMate 42 Important! Y ou have three chances to enter a password. If you successfully entered the password, you are presented with a correct entry symbol. If you fail to enter the password correctly after three tries, the following message or symbol appears.
2 Customizing my computer TM620-e.book Page 43 Tuesday, October 16, 2001 11:22 AM.
After learning the basics of your T ravelMate computer , let’ s get acquainted with the advanced features of your computer . In this chapter , you will learn how to add options, upgrade components for better performance, and customize your computer .
45 Expanding thr ough options Your TravelMate offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, see your online guide for more details.
2 Customizing my computer 46 Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based (10/100 Mbps) network. To use the network feature, connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network.
47 Universal Serial Bus The Universal Serial Bus (USB) port is a high-speed serial bus which allows you to connect and daisy-chain USB peripherals without taking up precious system resources.
2 Customizing my computer 48 IEEE 1394 port The computer's IEEE 1394 port allows you to connect to an IEEE 1394 supported devices like a video camera or digital camera.
49 Inserting a PC Card Insert the card into the lower slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details. Ejecting a PC Card Before ejecting a PC Card: 1 Exit the application using the card. 2 Left-click on the PC Card icon on the taskbar and stop the card operation.
2 Customizing my computer 50 Port expansion devices Two types of expansion devices are available for your computer: • I/O replicator - adds serial port and parallel port connections to your computer . • EasyPort - adds a host of ports for your computer , and allows you to connect and disconnect peripherals from your computer in one quick step.
51 2 Remove the screws from the memory cover (a); then lift up and remove the memory cover (b). 3 Insert the memory module diagonally into the slot (a), then gently press it down (b) until it clicks into place. 4 Replace the memory cover and secure it with the screw .
2 Customizing my computer 52 Swapping AcerMedia drive modules Note : The floppy and the hard disk drive modules are not hot- swappable. Y ou have to turn off your computer before you can swap the modules. You can swap the AcerMedia drive with any optional AcerMedia modules.
53 Using system utilities Notebook Manager The computer has a built-in system setup program called Notebook Manager. The Windows-based Notebook Manager allows you to set passwords, the startup sequence of the drives, and power management settings. It also shows current hardware configurations.
2 Customizing my computer 54 You can access the Launch Manager by clicking on Start , Programs , and then Launch Manager to start the application. Launch Manager and 802.11b W ireless LAN Note : For models with 802.11b Wireless LAN only . By default, the 802.
55 In Windows 2000 and XP, only the administrator can change the setting in the Launch Manager. For all other users, press the button, then wait for the following dialog box to display. Read this note and click on OK . Read the instructions on how to turn off 802.
2 Customizing my computer 56 To activate the BIOS Utility, press F2 during the POST (power-on self- test) while the TravelMate logo is being displayed.
3 T r oubleshooting my computer TM620-e.book Page 57 Tuesday, October 16, 2001 11:22 AM.
This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer . Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance.
59 Fr equently-asked questions The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. I slid the power switch and opened the display , but the computer does not start or boot-up.
3 T roubleshooting my computer 60 Image is not full-screen. The computer display has a native resolution of 1024 x 768 (XGA) for the 13.3” and 14.1” and 1400 x 1050 (SXGA+) for the 15.0”. If you set the resolution lower than this, the screen expands to fill the computer display.
61 The keyboard does not r espond. Try attaching an external keyboard to the USB connector on the rear of the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The infrared port does not work.
3 T roubleshooting my computer 62 T r oubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see “Error messages” on page 63.
63 Err or messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.
3 T roubleshooting my computer 64 Requesting service International T raveler’ s W arranty (ITW) Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.
65 You are required to provide the following information: Name:________________________________________ Address:______________________________________ ______________________________________________ Te.
3 T roubleshooting my computer 66 TM620-e.book Page 66 Tuesday, October 16, 2001 11:22 AM.
Appendix A Specifications TM620-e.book Page 67 Tuesday, October 16, 2001 11:22 AM.
This appendix lists the general specifications of your computer . TM620-e.book Page 68 Tuesday, October 16, 2001 11:22 AM.
69 Micropr ocessor • Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache featuring the new Enhanced Intel® SpeedStep™ technology Memory • Main memory expandable to 1 GB • Dual .
Appendix A Specifications 70 • Ergonomically-centered touchpad pointing device with 4-way scroll button I/O ports • One type II CardBus PC Card slot • One RJ-45 jack (Ethernet 10/100) • One RJ-11 phone jack (V .90) • One DC-in jack • One parallel port (ECP/EPP) • One external monitor port • One speaker/headphone-out jack (3.
71 Power • Battery pack • 3820-4000 mAH Li-Ion battery pack • 1-hour rapid charge/2.5-hour charge-in-use • AC adapter • 70-Watt (Model= ADP-65DB rev .
Appendix A Specifications 72 TM620-e.book Page 72 Tuesday, October 16, 2001 11:22 AM.
Appendix B Notices TM620-e.book Page 73 Tuesday, October 16, 2001 11:22 AM.
This appendix lists the general notices of your computer . TM620-e.book Page 74 Tuesday, October 16, 2001 11:22 AM.
75 FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix B Notices 76 Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque à l’intention des utilisateurs canadiens Cet appareil numérique de la classe B respected toutes les exigences du Règlement sur le matériel brouilleur du Canada.
77 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water . 4 Do not place this product on an unstable cart, stand, or table.
Appendix B Notices 78 controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance, indicating a need for service.
79 Lithium battery statement CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer . Discard used batteries according to the manufacturer’ s instructions. ADV ARSEL ! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Appendix B Notices 80 Macr ovision copyright pr otection notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
81 Index A AC adapter caring for v AcerMedia drive 24 audio 27 adjusting the volume 27 troubleshooting 60 B battery pack caring for vi charging indicator 12 BIOS utility 55 brightness hotkeys 18 C cap.
82 L LEDs 12 M media access on indicator 12 memory installing 50– 51 upgrading 50 messages error 63 modem 45 N network 46 Notebook Manager 53 hotkey 17 notice DVD copyright protection 80 year 2000 c.
83 V view front 4 left 4 rear 6 right 5 volume adjusting 27 W warranty International Traveler’s Warran- ty 64 Windows keys 16 TM620-e.book Page 83 Tuesday, October 16, 2001 11:22 AM.
84 TM620-e.book Page 84 Tuesday, October 16, 2001 11:22 AM.
An important point after buying a device Acer TravelMate 620 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer TravelMate 620 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer TravelMate 620 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer TravelMate 620 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Acer TravelMate 620 Series will certainly help you make a decision on the purchase.
If you already are a holder of Acer TravelMate 620 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer TravelMate 620 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Acer TravelMate 620 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer TravelMate 620 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center