Instruction/ maintenance manual of the product P-3521DN Utax
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Operation Guide P-3521DN.
This Operation Guide is for model P-3521DN. This Operation Guide is intended to help you operate the machine correctly , perform routine maintenance and take a simple troubleshooting action as necessary , so that you can always use the machine in good condition.
i Contents 1 Machine Parts .............. ................ ................. ................ .............. 1-1 Components at the Front of the Printer ........ ................ ........... 1-2 Components at the Rear of the Printer ....... ...........
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iii Le gal and Safety Inf or ma tion Please read this information before using your machine. Th is chapter provides info rmation on the following topics: Legal Informa tion iv License Agree ment s vi .
iv Le gal Infor ma tion Notice on Sof twa re SOFTW ARE USED WITH THIS PRINTER MUST SUPPOR T THE PRINTER'S EMULA TION MODE. The prin ter is factory-set to emulate the PCL. The emulation mode can be changed. Notice The information in this guide is subject to change without notification.
v • ITC Avant Garde Gothic, ITC Bookman, ITC Zap fChancery and ITC ZapfDingbats are registered trademarks of International T ypeface Corporation. • UFST™ MicroT ype® fonts by Monotype Imaging Inc. are installed in this machine. • AirPrint and the AirPrint logo are trademarks of Apple Inc.
vi License Ag r eements IBM Program License Agreement THE DEVICE YOU HA VE PURCHASED CONT AINS ONE OR MORE SOFTW ARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNA TIONAL BUSINESS MA CH INES CORPORA TION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTW ARE IS BEING LICENSED TO YOU BY IBM.
vii 1. the equivalent of U.S. $25,000 in your local currency; or 2. IBM's then generally available license fee for the Program This limitation will not apply to claims for bodily injury or damages to real or tangible personal property for which IBM is legally liable.
viii 3. T o protect proprietary rights of Monotype Imaging, you agree to maintain the Software and other proprietary information concerning the T ypefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Soft ware and T ypefaces.
ix GPL/LGPL This product contains GPL (http://www .gnu.org/licenses/gpl.html) and/or LGPL (http://www .gnu.org/licenses/lgpl.html) software as part of its firmware. Y ou can get the source code, and you are permitted to copy , redistribute and modify it under the terms of GPL/LGPL.
x This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc.
xi Compliance and Conformity This equipment has been tested and found to comply with the limit s for a Class B digital device, pursuant to Pa rt 15 of the FCC Rules. These limits are designed to provide r easonable protection against harmful interference in a residential installation.
xii S a fe t y I n fo r m at i o n Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance S t andard according to Radiation Control for Health and Safety Act of 1968.
xiii Caution Labels The printer bears any of the following labels. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser product s manufactured after August 1, 1976.
xiv Canadian Dep artment of Communications Compliance S t atement This Class B digital appa ratus complies with Canadian ICES-003. A vis de conformité au x normes du ministere des Communications du Canada Cet appareil numérique de la classe B est conforme à la norme NMB- 003 du Canada.
xv Energy Saving Control Function The device comes equipped with a Low Power Mode where energy consumption is reduced after a certain amount of time elapses since the device was last used, as well as .
xvi Y our sales or service representative can provide information about recommended paper types. Environment al benefit s of "Power Management" T o reduce power consumption when idle, this m.
xvii Symbols The sections of this guide and p arts of the machine marked with symbols are safety warnings meant to protect the user , other individuals and surrounding objects, and ensure corre ct and safe usage of the machine. The symbols and their meanings are indicated below .
xviii Installa tion Precautions Environment Caution Avoid placing the machine on or in locations which are unst able or not level. Such locations may cause the machine to fall down or fall over . This type of situation presents a danger of personal injury or damage to the machine.
Introduction-xix Power Supply/Grounding the Machine Wa r n i n g Do not use a power supply with a voltage other than that specified. Avoid multiple connection s in the same outlet. These types of situations present a danger of fire or electrical shock.
Introduction-xx Pr ecautions f or Use Cautions when using the machine Wa r n i n g Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the machine. This situation presents a danger of fire or electrical shock should they fall inside.
Introduction-xxi If dust accumulates within the machine, there is a danger of fire or other trouble. It is therefore recommended that you consult with your service representative in regard to cleaning of internal part s. This is particularly ef fective if accomplished prior to seasons of high humidity .
Introduction-xxii About the Operation Guide This Operation Guide contains the following chapters: 1 Machine Parts This chapter explains the names of part s. 2 Loading Paper This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray .
Introduction-xxiii Conventions in This Guide This manual uses the following conventions. Convention Description Example Italic T ypeface Used to emphasize a key word, phrase or reference to additional information. Refer to Print Quality Problems on page 5-3.
Introduction-xxiv.
Machine Parts 1-1 1 Mac hine P ar ts This chapter identifies machine part s and operation p anel keys. Component s at the Front of the Printer 1-2 Component s at the Rear of the Printer 1-2 Operation .
1-2 Machine Parts Component s at the Front of the Printer 1 T op Cover 2 Paper S topper 3 T op T ray 4 Operation Panel 5 USB Memory Slot 6 Right Cover 7 Paper Cassette 8 Front Cover 9 MP T ray 10 Subt.
Machine Parts 1-3 Operation Panel 1 Indicators 2 Message Display 3 Cursor Keys 4[ G O ] Key 5 [Cancel] Key 6[ O K ] Key 7 [MENU] Key 2 1 3 4 5 6 7.
1-4 Machine Parts.
Loading Paper 2-1 2 Loading P aper This chapter explains how to load paper into the cassette or MP tray . Prep aring the Paper 2-2 Loading Pape r into Cassette 2-2 Loading Paper into MP (Multi-Purpose.
2-2 Loading Paper Prep aring the Paper After removing p aper from the packaging, fan through the sheet s to separate them prior to loading. If using paper that has been folded or is curled, straighten it prior to loading. Failure to do so may result in a paper jam.
Loading Paper 2-3 3 Adjust the paper length guide to the p aper size required. If you are going to use paper tha t is longer than A4, pull out the extension paper cassette by pushing the release lever one by one and adjust it to the desired paper size.
2-4 Loading Paper 5 Insert the paper cassette into the slot in the printer . Pus h it straight in as far as it will go. There is a paper gauge on the left side of the front of the paper cassette to indicate the remaining paper supply . When paper is exhausted, the pointer will go down to the level of (empty).
Loading Paper 2-5 Loading Paper into MP (Mu lti-Purpose) T ray This machine can load up to 50 sheets of 1 1 × 8 1/2" or A4 paper (80 g/m²) into the MP tray . 1 Pull the MP tray towards you until it stops. 2 Adjust the position of the paper guides on the MP tray .
2-6 Loading Paper When loading envelope, place with the envelope flap closed and keep the printing side face-up. Insert envelope against the guide with the flap on the front or left side until they stop. 5 S pecify the p aper size and type for MP tray using control panel.
Connecting and Prin ting 3-1 3 Connecting and Printing This chapter explains how to start up the printer , print from your PC, and use the application software included in the DVD-ROM.
3-2 Connecting and Prin ting Connections This section explains how to start up the printer . Connecting the USB Cable Follow the steps as below for connecting the USB cable. 1 Connect the USB cable to the USB Interface Connector . 2 Connect the other end of the USB cable to the computer's USB interface connector .
Connecting and Prin ting 3-3 Connecting the Power Cord Install the printer close to an AC wall outlet. If an extension cord is used, the total length of the power cord plus extension should be 5 meters (16 feet) or less. 1 Connect the power cord to the Power Cord Connector at the rear of the printer .
3-4 Connecting and Prin ting Changing Network Interface Parameters This printer supports TCP/IP , TCP/IP (IPv6), IPP , SSL Server and the IPSec protocols and Security Level. The table below shows the items required for each of the settings. Configure the printer's network para meters as appropriate for your PC and your network environment.
Connecting and Prin ting 3-5 SSL Server On/Off DES On/Of f 3DES On/Off AES On/Off IPP over SSL On/Off HTTPS On/Of f IPSec On/Off LAN Interface Auto/ 10BASE-Half/ 10BASE-Full/ 100BASE-Half/ 100BASEFull/ 1000BASE-T Security Level High/Low Note After all network related settings have bee n done, turn the machine OFF and ON again.
3-6 Connecting and Prin ting Printing a Network Interface St atus Page Y ou can print out a status page for the network interface. The network status page shows the network addresses, and other information under various network protocols about the network interface.
Connecting and Prin ting 3-7 Embedded We b Server RX If the machine is connected to the network, you can configure various settings using Embedded Web Server RX. This section explains how to access Embedded Web Server RX, and how to change security settings and the host name.
3-8 Connecting and Prin ting Accessing Embedded Web Server RX 1 Launch your Web browser . 2 In the address or location bar , enter the machine's IP address or the host name.
Connecting and Prin ting 3-9 Changing Security Settings This section explains how to change the security settings. Access Embedded Web Server RX by referring to Accessing Embedded Web Server RX on page 3-8 . 1 From the Security Settings menu, select the setting you want to configure.
3-10 Connecting and Prin ting Changing Device Information Change the device information of the machine. 1 Access Embedded Web Server RX by referring to Accessing Embedded Web Server RX on page 3-8 . 2 From the Device Settings menu, select System . 3 Enter the device information, and then click Submit .
Connecting and Prin ting 3-1 1 E-mail settings By configuring the SMTP settings, you can send E-mail notifications on completed jobs. T o use this function, this machine must be connected to a mail server using the SMTP protocol. In addition, check the following.
3-12 Connecting and Prin ting 3 Enter the appropriate values to each field. Setting Description SMTP Set to send e-mail from the machine. SMTP Protocol Set SMTP protocol. Set the SMTP (E-mail TX) setting to On on the Protocol Settin gs page. SMTP Server Name Enter the host name or IP address of the SMTP server .
Connecting and Prin ting 3-13 4 Click Submit . E-mail Send Settings E-mail Size Limit Enter the maximum size of E-mail that can be sent in kilobytes. When E-mail size is greater than this value, an error message appears and E-mail sending is cancelled.
3-14 Connecting and Prin ting Inst alling the Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the DVD-ROM. Inst alling Printer Driver in Windows Express Inst all The following procedure is an example for installing the sof tware in Windows 7 using Express Inst all .
Connecting and Prin ting 3-15 4 Select the device to be installed. Y ou can also select Use host name for port name and set to use the host name of the standard TCP/IP port.
3-16 Connecting and Prin ting Custom Inst all The following procedure is an example for installing the sof tware in Windows 7 using Custom Inst all . 1 Insert the DVD-ROM. 2 Click View License Agreement and read the License Agreement. Click Accept . 3 Select Custom Install tab.
Connecting and Prin ting 3-17 5 Select the device to be installed and driver to be inst alled, and then click the arrow button to move it to the Product s to Inst all list. 6 Select the utility to be installed, and then click the arrow button to move it to the Product s to Inst all list.
3-18 Connecting and Prin ting Uninst alling the Software Perform the following procedure to delete the Software from your computer . 1 Click Star t button on the Windows and then select All Programs , (name of offer comp any), and Uninst all Product Library to display the Uninstall Wizard.
Connecting and Prin ting 3-19 2 Double-click the GEN_LIB icon. 3 Double-click OS X 10.5 or higher . 4 Double-click (Brand Name) OS X 10.5+ . 5 The printer driver installation program start s up. 6 Install the printer driver as directed by the instructions in the installation software.
3-20 Connecting and Prin ting 8 Click the plus symbol ( + ) to add the installed printer driver . 9 Click the IP icon for an IP connection and then enter the IP address and printer name. The number entered in Address will automatically appear in Name .
Connecting and Prin ting 3-21 Printing This section explains the printing procedure from an application software. Y ou can specify the printing settings from each tab on Printing System Driver . Printing System Driver is stored in the DVD-ROM (Product Library).
3-22 Connecting and Prin ting Printing from Application Sof tware The steps required to print a docum ent created with an application are explained below . Y ou can select the printing Paper Size and Output Destinatio n. 1 Load the paper required into the p aper cassette.
Connecting and Prin ting 3-23 Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later products. This function enables you to connect and print to any AirPrint compatible device without installing a printer driver .
3-24 Connecting and Prin ting St atus Monitor The S t atus Monitor monitors the printer st atus and provides an ongoing reporting function. Accessing the St atus Monito r The S t atus Monitor also starts up when printing is started. Exiting the St atus Monitor Use either of the methods listed below to exit the S tatus Monitor .
Connecting and Prin ting 3-25 Printing Progress T ab The status of the print jobs is displayed. Select a job on the job list and it can be canceled using the menu displayed with a right-click. Paper T ray St atus T ab Information is displayed about the paper in the printer and about the amount of paper remaining.
3-26 Connecting and Prin ting Alert T ab If an error occurs, a notice is displayed using a 3D image and a message. St atus Monitor Context Menu The following menu is displayed when the settings icon is clicked.
Connecting and Prin ting 3-27 St atus Monitor Notification Settings The S t atus Monitor settings and event list details are displayed. Select whether notification is performed when an error in the event list occurs. 1 Select Enable event notification .
3-28 Connecting and Prin ting Energy Saver Function Low Power Mode When the set time (factory setting is 1 minute) elapses after the printer is last used, the printer automatically enters low power mode. The message display backlight and lights turn of f and power consumption is reduced.
Connecting and Prin ting 3-29 Note that ambient environmental conditio ns, such as ventilation, may cause the machine to respond more slowly . For more information about configuring settings, refer to Sleep Timer (Sleep timer timeout setting) section of the Advanced Operation Guide .
3-30 Connecting and Prin ting.
Maintenanc e 4-1 4 Maintenance This chapter explains how to replace the toner container and clean the printer . General Information 4-2 T oner Container Re placement 4-2 Cleaning t he Printe r 4-6 Pro.
4-2 Mainten ance General Information This chapter describes basic maintenance tasks you can perform for the printer . Y ou can replace the toner container according to the printer's display . Also, the internal part s need periodic cleaning. T oner Cont ainer Replacement The message identifies the toner st atus at two stages of toner usage.
Maintenanc e 4-3 Replacing the T oner Con t ainer This section explains how to replace the toner container . 1 Open the top cover . 2 Turn the lock lever to the unlock position. Push the lock lever to the position marked by the arrow and pull out the toner container .
4-4 Mainten ance 3 T ake the new toner container out of the toner kit. Shake the new toner container at lea st 5 times as shown in the figure in order to distribute the toner evenly inside the container . 4 Remove the label from the toner cont ainer .
Maintenanc e 4-5 6 Turn the lock lever to the lock position. 7 Close the top cover . Maintenance Kit Replacement When the machine prints 100,000 p ages, a message is displayed indicating that the maintenance kit should be replaced. The maintenance kit must then be replaced immediately .
4-6 Mainten ance Cleaning the Printer T o avoid print quality problems, the interior of the printer must be cleaned with every toner container replacement. 1 Open the top cover and front cover . 2 Lift the developer unit together with the toner cont ainer out of the printer .
Maintenanc e 4-7 4 Place the drum unit flat on a clean, level surface. 5 Use a clean, lint free c loth to clean dust and dirt away from the metal registration roller . 6 On the drum unit, slide the charger cleaner (green) back and forth 2 or 3 times to clean the charger wire, then return it to its original position (CLEANER HOME POSITION).
4-8 Mainten ance 8 Return the developer unit to its position, aligning the guides at both ends with the slots in the printer . Then, close the front cover and top cover . 9 Use a lint free cloth to clean dust and dirt awa y from the vent on the left and the right side of the machine.
Maintenanc e 4-9 Prolonged Non-Use and Moving of the Printer Prolonged Non-use If you ever leave the printer unused for a long period of time, remove the power cord from the wall outlet. We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that may occur when the printer is used next time.
4-10 Maintenance.
T roublesho oting 5-1 5 T r oubleshooting This chapter explains how to handle printer problems, understand error messages, and clear paper jams . General Guidelines 5-2 Print Quality Problems 5-3 Erro.
5-2 T roubleshooting General Guidelines The table below provides basic solutions for problems you may encounter with the printer . We suggest you consult this table to troubleshoot the problems before calling for service repairs. Tips Printer problems may be solved easily by following the tips below .
T roublesho oting 5-3 Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer .
5-4 T roubleshooting Faint or blurred p rinting Check the toner container and if necessary replace. Refer to To n e r Container Replacement on p age 4-2 . Clean the charger wire. Refer to Cleaning the Printer on page 4-6 . Gray background Check the toner container and if necessary replace.
T roublesho oting 5-5 Error Messages The following table list s errors and maintenance messages that you can be dealt with by yourself. If Call service or Error.Power off. is displayed, turn off the printer then turn it back on to see if the printer has recovered.
5-6 T roubleshooting KPDL error ## Press GO Current print processing cannot continue because of occurrence of KPDL error which is categorized by ## . T o print out an error report, display >>Error Report from the menu system, and select On . Press [GO] to resume printing.
T roublesho oting 5-7 Replace tone r T oner has run out in the toner cont ainer . Replace the toner container using a new toner kit. The printer does not operate when this message is displayed. Toner low Replace the toner container using a new toner kit.
5-8 T roubleshooting Storage Error Codes USB Flash Memory Errors RAM Disk Errors Code Meaning 01 The amount of data that can be saved at once has been exceeded. S plit the large file into multiple smaller files. The USB flash memory is write protected.
T roublesho oting 5-9 Ready , Dat a, and Attention Indicators The following indicators light dur ing normal operation and whenever the printer needs attention. Depending on the status of lighting, each indicator has the following meaning: Indicator Description Flashing.
5-10 T roubleshooting Clearing Paper Jams If paper jams in the paper transport system, or no p aper sheets are fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated.
T roublesho oting 5-1 1 General Considerations for Clearing Jams Bear in mind the following considerations when attempting p aper jam removal: • If paper jams occur frequently , try using a different type of paper , replace the paper with p aper from another ream, or flip the paper stack over .
5-12 T roubleshooting MP T ray 1 Remove the paper jammed at the MP tray . 2 Reload the MP tray . Open and close the top cover to clear the error and the printer warms up and resumes printing. IMPORTANT Do not try to remove paper that has already been partially fed.
T roublesho oting 5- 13 Paper Cassette/Paper Feeder 1 Pull out the cassette or optional paper feeder . 2 Remove any partially fed paper . 3 Push the cassette back in securely . The printer warms up and resumes printing. IMPORTANT Do not try to remove paper that has alread y been partially fed.
5-14 T roubleshooting Duplexer Paper is jammed in the duplexer . Remove the jammed paper using the procedure given below . 1 Pull the paper cassette all the way out of the printer . 2 Open the duplexer ’s cover in front of the printer and remove any jammed paper .
T roublesho oting 5- 15 Inside the Printer 1 Pull the paper cassette all the way out of the printer . Remove any partially fed p aper . 2 Open the top cover and front cover , and lift the developer unit together with the toner container out of the printer .
5-16 T roubleshooting 5 Return the drum unit to its position, aligning the guides at both ends with the slots in the printer . 6 Insert the developer unit together with the toner container , back into the machine. Close the top cover and the front cover .
T roublesho oting 5- 17 Rear Cover 1 Open the rear cover and remove the jammed paper by pulling it out. If the paper is jammed inside the fuser unit, open the fuser cover and remove the paper by pulling it out. 2 Close the rear cover , and open and close the top cover to clear the error .
5-18 T roubleshooting.
Appendix 6-1 6 A ppendix This section lists the following information of this printer . Specifications 6-2 Environment al St andard Requirements 6-4.
6-2 Appendix Specifications Note These specifications are subject to change without notice. Item Description Ty p e Desktop Printing Method Electrophotography , laser scan Paper Weight Cassette 60 to .
Appendix 6-3 Interface USB USB Interface: 1 USB Memory Slot: 1 Network Network Interface: 1 (10 BASE-T/100 BASE-TX/1000BASE-T) Option eKUIO slot: 1 PDL PRESCRIBE Emulation PCL 6, KPDL, KPDL (AUTO), Li.
6-4 Appendix Environment al S t andard Requirement s This machine conforms to the following environmental st andard requirements. • T ime for switching to Sleep mode (default): 15 minutes (For Europ.
Index-1 Inde x C Cassette loading paper ..................... ................. .............. ........ 2-2 Charger cleaner .......... ......................... ............ ........... ..... 4-7 Cleaning charger wire ............... .................
Index-2 Paper gauge ....... ........................................... ........... ........2-4 Paper guides .......................... ......... ................ .............. ...2-5 Paper length guide .................... ...... .............. ....
We recommend t he use of our own brand supplies. We will not be liab le for any damage caused by the use of third p arty supplies in this machine..
Rev.1 2014.7 2PJGEEN001 T A T riumph-Adler GmbH Betriebsstätte Norderstedt Ohechaussee 235 22848 Nordersted t Germany.
An important point after buying a device Utax P-3521DN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Utax P-3521DN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Utax P-3521DN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Utax P-3521DN you will learn all the available features of the product, as well as information on its operation. The information that you get Utax P-3521DN will certainly help you make a decision on the purchase.
If you already are a holder of Utax P-3521DN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Utax P-3521DN.
However, one of the most important roles played by the user manual is to help in solving problems with Utax P-3521DN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Utax P-3521DN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
