Instruction/ maintenance manual of the product i5 Turbo Chef Technologies
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Accelerating the World of Cooking TM Ser vice Manual FOR THE TURBOCHEF i5 RAPID COOK O VEN.
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F or further information, call 800.90TURBO or +1 214.379.6000.
The information contained in this manual is important for the proper installation, use, maintenance, and repair of this o ven. F ollow these procedures and instructions to help ensur e satisfactor y baking results and years of trouble-fr ee ser vice. Errors – descriptive, typographic, or pictorial – ar e subject to correction.
Safety Instruc tions General Safety I nformation i Reducing F ire Risk i G rounding Instructions ii P o wer Cord R eplacement ii P recautions to be Observed Before and D uring Servicing to A void P os.
Resetting the Oven 14 T urning Oven Options On/O ff 14 Setting the Language 14 Setting the Date/T ime 14 T est Mode - T esting Oven P arts 15 T est Mode - S tatus Indicators 15 T est Mode - F ault Log.
Overview of the Microwave S ystem 29 Capacitors 29 T esting a Capacitor 29 F ilament T ransformers 29 Wiring the F ilament T ransformers 29 High-V oltage T ransformers 30 Wiring the H igh-V oltage T r.
T roubleshooting Overview of T roubleshooting 37 F ault Code Descriptions 37 F ault Code T roubleshooting - F1 Blower R unning Status B ad 39 F ault Code T roubleshooting - F2 Cook T emperature Low 40.
i Safety Instruc tions S trictly adhere to the following safety precautions to r educe the risk of burns, electric shock, fire, injury , damage to oven or pr operty near oven, or possible exposure to ex cessive microwave energy . General Safety Information Read all instructions before using this appliance.
Grounding Instructions This appliance must be grounded. In the ev ent of an electrical short circuit, grounding reduces the risk of electric shock by pro viding an escape wire for the electric current.
Specifications and I nstallation.
SPECIFICA TIONS AND INST ALLA TION 1 Theor y of Operation The i5 rapid cook oven combines pr ecisely- controlled impinged air and micro wave energy to create higher heat transfer rates than conventional ovens.
2 SPECIFICA TIONS AND INST ALLA TION Single Phase i5 US model (i5-9500-1) V oltage: 208/240 V AC* F requency: 60 Hz Curr ent: 48 amps Max I nput: 9500/11500 watts Plug: NEMA 6-50P i5 UK model (i5-9500.
SPECIFICA TIONS AND INST ALLA TION 3 F igure 2: Hand Grip Locations Unpacking I nstructions 1. Remo ve oven fr om packaging. 2. Before discar ding packaging, check thoroughly for accessories, consumables, and literature. 3. Discar d packaging. 4. Check cook cavity thoroughly for accessories, consumables, and literature.
4 SPECIFICA TIONS AND INST ALLA TION Installation Near Open Heat Source See F igure 4, page 5. When placing a T urboChef oven near an open heat source, strictly adhere to the follo wing: - If the ov e.
SPECIFICA TIONS AND INST ALLA TION 5 27.8” (706 mm) 32.0” (813 mm) 26.625” (676 mm) F igure 5: Oven Car t Dimensions Grill Partition 24.3” (618 mm) Above Counter Top T urboChef i5 Oven 6” (152 mm) Minimum 12” (305 mm) Minimum Deep Fryer Counter T op / T able Partition 24.
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Daily Maintenance.
DAIL Y MAINTENANCE 7 Step 1: P repare the Oven W ARNING: Oven operates at appr oximately 450°F (232°C) and may cause injury if not allowed to cool properly . - T urn off the oven by pr essing the On/Off key . - Slightly open the ov en door . Cooling takes approximately 40 minutes.
8 D AIL Y MAINTENANCE Step 7: Clean and Dry the O ven Door CAUTION: DO NO T spray oven cleaner directly onto the o ven door gasket (reference “ A” in adjacent photo) or saturate it with water . CAUTION: DO NO T scrub or attempt to clean the oven door gasket.
O ven C ontr ols and C ook ing.
OVEN C ONTROLS AND COOKING 9 Oven Controls 1. Info Key When the oven is off or cooling do wn, press to access the INFO MODE (see page 13). 2. On/Off Key When the oven is cooling do wn or off, press to turn on the oven. When the oven is on or warming up , press to turn off the oven.
10 OVEN C ONTROLS AND COOKING Cooking This section explains how to cook a food product by describing the “ standard operation ” modes through which the ov en progresses. The oven is pr eprogrammed with recipe settings at the time of manufacture and is ready to operate out of the box.
OVEN C ONTROLS AND COOKING 11 Happens When... - The oven completes MODE 10. Goes T o... - MODE 2 when On/Off key is pressed. - INFO MODE (page 13) when Info key is pressed. Mode 2: T emperature Select NO TE: If cooking with only one temperature, this screen will be bypassed.
12 OVEN C ONTROLS AND COOKING The ADJUST TIME MODE can be turned on or off from the “Options ” screen (see page 14). I t is turned off by default. Happens When... - ADJUST TIME MODE is enabled and a food item is selected from MODE 5. Goes T o... - MODE 7 when “S tart Cook” is selected.
OVEN C ONTROLS AND COOKING 13 Over view of the Info Mode The INFO MODE serves four main purposes: 1. T o display oven information. 2. T o provide access to TEST MODE and additional diagnostic tools for service technicians. 3. T o turn oven options and features on/off .
I nf o M ode.
14 INFO MODE Resetting the Oven Resetting the o ven is one way to potentially clear an error message, should one occur . F rom screen 1 of the INFO MODE , press the R5 soft key . T urning Oven Options On/O ff F igure 12. F rom screen 2 of the INFO MODE , pr ess the L2 soft key to access the “Options ” screen.
INFO MODE 15 T est Mode - T esting O ven P ar ts F rom screen 2 of the I nfo mode, press the L1 soft key to access TEST MODE . When prompted, enter the password 9 4 2 8 and press the Enter key . F rom TEST MODE , the oven ’ s components can be tested independently , or a comprehensive/ selective self-test can be run.
16 INFO MODE T est Mode - S elf T est F rom TEST MODE , press the R4 soft key to access the “Self T est” screen (F igure 15). F rom the “Self T est” screen: - L1 soft key initiates a comprehensive self test. The oven will check the door switches, blo wers, magnetrons, and heaters in sequence.
INFO MODE 17 Serial Number Edit P ress the L4 soft key to access the “Edit Serial N umber” scr een. T o edit the serial number: - U se the number/letter keys to change a character . After one second, the cursor will advance to the next character .
18 INFO MODE Updating the Sof tware F rom the Oven Off scr een, 1. Insert the smart card (see F igure 21). If multiple smart cards are r equired, ensure the correct smart card is loaded first. 2. F rom the COOLING DO WN or OVEN OFF mode, press and hold the Info key until the oven r esets (approximately 5 seconds).
Edit Mode.
EDIT MODE 19 Over view of the Edit Mode The EDIT MODE serves three main purposes: 1. T o edit set temperatures. 2. T o edit names of food groups and recipes. 3. T o edit recipe settings. T o access the EDIT MODE , 1. Enable it from the “Options ” screen (page 14).
20 EDIT MODE Changing Set T emperatures If a menu was loaded via smart card or USB (page 17), the temperatures are alr eady set - they need not be changed. The set temperature should never be changed during normal operation. Changing the set temperatures is not advised to compensate for over-cooking or under-cooking situations.
EDIT MODE 21 Changing Recipe Settings Recipe settings consist of the follo wing: - U p to eight “ events ” or stages of the cook cycle. - Cook time. T o change recipe settings, 1. Place the ov en in EDIT MODE (see page 14). 2. Access the “F ood Group ” screen (page 20).
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O ven S yst ems.
OVEN SYSTEMS 23 Con vection System The convection system is designed to rapidly heat, clean, and recirculate air into the cook cavity . This section contains information about the following components.
T roubleshooting Con vection System The following faults may occur in relation to the convection system: - F1: Blower (see page 39) - F2: Low T emp (see page 40) - F6: EC T emp (see page 43) - F7: The.
OVEN SYSTEMS 25 F igure 26A: P roperly Adjusted Door - Side Views Oven Door Oven Fr ame Hinge SM Switches Remove Bolts Oven Door Hinge P Switch Oven Fr ame F igure 26B: Door Misaligned Variation 1 - S.
26 OVEN SYSTEMS Interlock Switches The primary , secondary , and monitor interlock switches engage and disengage in sequence to ensure a proper seal. When the door is opened, the switch sequence is P , S, M. S ubsequently , the sequence is M, S, P when the door is closed.
OVEN SYSTEMS 27 Measuring RF Leakage for Microwa ve Safety W ARNING: P rocedure requir es work while the oven and water loads ar e hot. As a result, exercise extr eme caution when testing.
28 OVEN SYSTEMS 5. Close the oven door and pr ess the Enter key . The microwav e system will turn on. 6. P osition the microwave survey meter as shown in F igure 28, abo ve. 7. M easure microwave emission ar ound the door , moving the meter sensor at 0.
OVEN SYSTEMS 29 Microwav e System The i5 oven emplo ys two independent microwave systems (left and right). In the case of an o ver- current situation relativ e to the left system, the F3 fuse will blow . In the case of an over-curr ent situation relative to the right system, the F4 fuse will blow .
30 OVEN SYSTEMS NO TE: The terminals with the orange dot or the orange wire always go to T erminal 3 on US models. T o verify correct wiring (International), measur e the voltage between the taps on FT1 and FT2. The voltage must be 220 V AC (Latin America), 200 V A C ( J apan), or 230 V A C (International).
OVEN SYSTEMS 31 When the high-voltage winding starts to go towar d negative, the high-voltage diode becomes non- conducting with the charged high-voltage capacitor in series with the high-voltage winding. When the transformer gets to its negative peak of -2400 VPK, the voltage applied to the filament is negative 4500 volts.
32 OVEN SYSTEMS Magnetrons F igure 30. Magnetr ons supply the RF energy at 2.45 GHz and begin to oscillate when they are supplied with approximately 4.1 kVDC at approximately .350 mA. D uring operation each magnetron will output a nominal 1 kW of pow er .
OVEN SYSTEMS 33 Contr ol System This section contains information about the following components: - Control board - Display - Electrical compartment cooling fans - Electrical compartment cooling fan t.
34 OVEN SYSTEMS High Limit Thermostat The high limit thermostat is a 250 V AC, 3-pole, manual-reset thermostat with a trip point of 572 º F (300 º C). The thermostat interr upts po wer to the main convection heater in the event of an abnormal condition.
OVEN SYSTEMS 35 Relay - K7 Magnetron C ooling F an The K7 relay is a 240 V AC, 30 amp , double-pole, double-throw , 24 VDC relay coil. I t switches power to the magnetron cooling fans when the magnetron filaments are actuated. P ower is switched off after 4 minutes, 15 seconds.
36 OVEN SYSTEMS F iltering Syst em This section contains information about the following components: - Catalytic converter - Drain pan - Air F ilter - V ent catalyst Catalytic C onverter The catalytic converter , a V OC type catalyst, is located behind the inside cook cavity wall and is responsible for cleaning the recir culating airflow .
T r oubleshooting.
TROUBLESHOO TING 37 Over view of T roubleshooting This section contains information on the following: - F ault code descriptions - F ault code troubleshooting - N on-fault code troubleshooting F or information on accessing TEST MODE , see page 15. F or information and illustrations on replacing components, see the appendix.
38 TROUBLESHOO TING F ault Code and Description When Active Refer to ... Wa r m up Idle Cooking T est Mode F1: Blower Running Status Bad Pag e 3 9 F2: Cook T emperature Low Pa ge 4.
TROUBLESHOO TING 39 T roubleshooting: F1: BL OWER (Blower Running Status Bad) NO YES NO YES NO YES NO T o F rom Description Expected Resistance Black Red W inding (A-B) 5.9-7.3 O hms Black White Winding (A-C) 5.9-7.3 Ohms Red White Winding (B-C) 5.9-7.
40 TROUBLESHOO TING T roubleshooting: F2: L OW TMP (Cook T emperature Lo w) YES Replace the defective heater . (page A-11) Replace the solid state relay . (page A-5) NO YES YES Replace the I/O control board (page A-8). Correct wiring. YES NO Reset and determine why it tripped – excess grease buildup , etc.
TROUBLESHOO TING 41 T roubleshooting: F3: MAG CURR (Magnetron Curr ent Low) Replace K6 relay (see pages A-5 through A-6). YES Run test cook cycles to see if fault repeats (page 10).
42 TROUBLESHOO TING T roubleshooting: F4: MONIT OR (Door Monitor Defective) NO YES Is the F3 or F4 fuse blo wn? YES Disconnect o ven from power supply and then reconnect.
TROUBLESHOO TING 43 NO T roubleshooting: F6: EC TEMP (Electrical Compar tment T emperature High) YES NO Does the o ven have room to ventilate? Required clearances: T op: 16” (406 mm) Sides: 2” (51 mm) Is the o ven in an area of moderate temperature (120ºF (49ºC) or cooler)? YES Are both cooling fans rotating? NO Relocate o ven to cooler area.
44 TROUBLESHOO TING NO YES Replace the control board (page A-8). Correct wiring. NO YES YES T roubleshooting: F8: HEA T L OW YES NO Is the high-limit thermostat tripped? Are both blow er motors moving air? Check in TEST MODE - see page 15. YES Reset (page 34) and determine why it tripped – excess grease buildup , etc.
TROUBLESHOO TING 45 T roubleshooting: No Keypad Input YES NO Replace the keypad (page A-5 through A-6). If the problem persists, replace the control board (page A-8). Is the keypad cable pr operly connected to the control board? Correct wiring. Correct wiring.
46 TROUBLESHOO TING NO T roubleshooting: No Display – Screen is Blank YES NO Does the keypad beep when a key is pressed? Is wiring fr om the control board to the display OK? Is pin 1 on the J7 connector receiving 5 VDC? (see schematic, page 51) NO YES YES Replace the display (page A-8).
TROUBLESHOO TING 47 NO YES NO NO YES Is the food item in the correct starting state (e.g., frozen, fresh, etc.)? NO Ensure the food item is being properly stored/prepar ed before cooking. YES NO Place the ov en rack in correct position. Is the o ven rack posi- tioned correctly (upper vs.
48 TROUBLESHOO TING T roubleshooting: “Read F ail ” Message When L oading Menu S mart Card USB Device Did you use a smart car d or USB device? NO YES NO YES V erify the USB device is securely attached to the USB port on the oven. Replace the car d reader/ USB port (page A-5 through A-6).
TROUBLESHOO TING 49 T roubleshooting: “ W rite F ail” Message When Loading Menu S mart Card USB Device Are you trying to write to a smart card or USB device? YES NO YES V erify the USB device is securely attached to the USB port on the oven.
50 TROUBLESHOO TING T roubleshooting: “Defective Media ” M essage When O ven is Plugged in or Restarted YES NO Does the message prev ent the oven from reaching the “Oven O ff/ Cooling Do wn ” screen? NO Check for microwav e leakage (page 27). If no leakage is found, replace the control board (page A-8).
O ven Schematic.
SP LI C E 1 J1 DEL TA K3 - 7 L1 EMI FIL T E R L1 HX 1 CK T K6 - 7 K4 -A 1 MW 1 C T L1 2 30V A C, 3Ø 4 W I R E INPUT L1 AUX C T BR N GR N BL K BL K L2 L3 L3 HX 2 CT L2 LOA D DI AG RA M F2-1 VO LT S E .
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Appendix - Replacing O v en C omponents.
A-1 APPENDIX - REPLACING OVEN C OMPONENTS T o Replace This... F irst Remove This... Ite m Part Number No Covers (Page A-3) No Covers- Open T op (Page A-5) T op Cover (Page A-7) Left Side Cover (Page A.
A-2 APPENDIX - REPLACING OVEN C OMPONENTS T o Replace This... F irst Remove This... Ite m Part Number No Covers (Page A-3) No Covers- Open T op (Page A-5) T op Cover (Page A-7) Left Side Cover (Page A.
APPENDIX - REPLACING OVEN C OMPONENTS A-3 Figur e Reference # I tem Description Item Part Number Hardware Description Hardware P art Number(s) 1 Door Assembly* I5-9308 Screw , #8-32 x 3/8, PFH, 100 Deg, SS 102809 (qty 6) 2 Door Gasket I5-9309 None None 3 Door Handle I5-9253 Screw , 1/4-20 x .
APPENDIX - REPLACING OVEN C OMPONENTS F igure A-1: No Cover Remo val Required 5 9 11 8 16 7 6 12 13 10 15 1 2 3 4 Figur e Reference # I tem Description Item Part Number Hardware Description Hardware P.
APPENDIX - REPLACING OVEN C OMPONENTS A-5 Replacing Items - Opening T op C over Required (F igure A-3) DANGER: Before r eplacing any oven component, ensure the o ven is remo ved from any pow er source. Replacing a component while the o ven is plugged in can result in serious injury or death.
A-6 APPENDIX - REPLACING OVEN C OMPONENTS Figur e Reference # Item Description Item Part Number Hardware Description Hardwar e Part Number(s) 1 Cover , T op I5-9243 Screw , #10-32 x 3/8 lg, PFLH, 100 .
APPENDIX - REPLACING OVEN C OMPONENTS A-7 F igure A-4: Removing T op Cover Required Replacing Items - Removing T op Cover Requir ed (Figur es A-4, A-5, A-6) DANGER: Before r eplacing any oven component, ensure the o ven is remo ved from any pow er source.
A-8 APPENDIX - REPLACING OVEN C OMPONENTS Figur e Reference # I tem Description Item P art Number Hardware Description Hardware P art Number(s) 1 Capacitor , High-Voltage 100232 None None 2 Capacitor .
APPENDIX - REPLACING OVEN C OMPONENTS A-9 Figur e Reference # Item Description Item Part Number Hardware Description Hardware P art Number(s) 1 Blower Motor (top ) I5-9040 Nut, 1/4 - 20, Serr Hex Flan.
A-10 APPENDIX - REPLACING OVEN C OMPONENTS F igure A-7: Removing Left Side Cov er Required F igure A-8: Blower Motor Assembly 1 3 8 6 7 9 12 13 1 8 3 11 5 2 10 2 8 4.
APPENDIX - REPLACING OVEN C OMPONENTS A-11 F igure A-9: Removing Right Side Cover Requir ed Figur e Reference # I tem Description Item Part Number Hardware Description Har dware Part Number(s) 1 Catal.
A-12 APPENDIX - REPLACING OVEN C OMPONENTS Figur e Reference # I tem Description Item Part Number Hardware Description Hardware Part Number(s) 1 Hinge, Bracket, Slide, LHS I5-9196 Nut, Keps, Hex, #8-3.
APPENDIX - REPLACING OVEN C OMPONENTS A-13 F igure A-10: Removing/Opening Multiple Cov ers Required F igure A-11: Counter Balance Assembly , Hinge, and Switch Detail 10 3 4 1 2 14 16 13 15 18 20 17 19.
F or ser vice or information: WITHIN NOR TH AMERICA CALL C ustomer Service at 800.90 TURBO or OUTSIDE NOR TH AMERICA CALL +1 214-379-6000 or Y our A uthorized Distributor P art Number: i5-9231/Revisio.
An important point after buying a device Turbo Chef Technologies i5 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Turbo Chef Technologies i5 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Turbo Chef Technologies i5 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Turbo Chef Technologies i5 you will learn all the available features of the product, as well as information on its operation. The information that you get Turbo Chef Technologies i5 will certainly help you make a decision on the purchase.
If you already are a holder of Turbo Chef Technologies i5, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Turbo Chef Technologies i5.
However, one of the most important roles played by the user manual is to help in solving problems with Turbo Chef Technologies i5. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Turbo Chef Technologies i5 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
