Instruction/ maintenance manual of the product Print Server PocketBasic TROY Group
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PocketBasic Print Server Installation and User’s Guide Part Number 40182-120 Revision A.
Notice TROY GROUP, INC. SPECIFICALLY DI SCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNE SS OF THIS PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in th.
User’s Guide Document #40182-120 Rev. A TABLE OF CONTENTS Introduction ............................................................................................. 1 Package Contents .................................................................
User’s Guide Document #40182-120 Rev. A 1 TROY Installation Instructions (For use w ith TROY PocketBasic Print Serv ers) Introduction The TROY PocketBasic is a com pact print server that plugs directly into the parallel port of your printer.
User’s Guide Document #40182-120 Rev. A 2 Installation Requirements A printer or plotter that uses a Centronics 36-pin female parallel port connector used to receive print data A PC using th.
User’s Guide Document #40182-120 Rev. A 3 Hardware Setup 1. Plug the print server directly into the parallel port (36-pin female connector) on your printer. No a dditional data cable is required. 2. Plug the power adapter into a suitable power outlet, and then connect the power cable to the print server.
User’s Guide Document #40182-120 Rev. A 4 Verifying the Connection to the Printer NOTE : Before attempting to print, it is very important to verify the connection between the print server and the printer.
User’s Guide Document #40182-120 Rev. A 5 LED Indicators The back edge of the TROY print server provides LED indicators (Light Emitting Diodes) for easy monitoring. The following table defines the function of each LED. Label Color State Status ON The unit is receiving power.
User’s Guide Document #40182-120 Rev. A 6 Management Methods TROY offers a variety of ways to configure and monitor the printer server using one or more of the following utilities: ExtendView Utility used for advanced configuration of the print server, and allows you to configure for TCP/IP and AppleTalk settings.
User’s Guide Document #40182-120 Rev. A 7 Configuration Console a comma nd-line-oriented console. contains some advanced features not available through ExtendView or the Web Browser Interface. the default password is ACCESS. can be accessed via TELNET or via a direct connection to the Serial Server’s serial port.
User’s Guide Document #40182-120 Rev. A 8 Microsoft Windows Network Configuration The following configuration procedures are designed for Windows 95/98/ME/2000/NT/XP/2003 Server operating systems. 1. Insert the CD supplied with your print server, click on Install Software , and then click on Install ExtendView .
User’s Guide Document #40182-120 Rev. A 9 8. Click the Windows Start button, select Settings , and then Printers ( Start , then Printers and Faxes if you are using Windows XP). 9. Right-click on the printer you wish to associate with the network port, and then select Properties .
User’s Guide Document #40182-120 Rev. A 10 Macintosh Network Configuration The TROY print server supports the AppleTalk protocol running over Ethernet (also known as EtherTalk). This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from Windows, UNIX, NetWare, and other computers.
User’s Guide Document #40182-120 Rev. A 11 AppleTalk Configuration (OS 10.x) 1. If you have not done so already, set the name of your computer by going to the Applications folder*, selecting System Preferences , and then Sharing . Ty pe in the computer nam e in the Network Identity section (you can also set the IP address here if you want).
User’s Guide Document #40182-120 Rev. A 12 Troubleshooting This section describes procedures for troubleshooting problems you m ay encounter with the TROY print server, and is divided into the follo.
User’s Guide Document #40182-120 Rev. A 13 b. If the self-test does not print, then there is possibly a hardware problem. Double-check the connections. If you still cannot print, then make sure that your printer is capable of printing text, PCL or PostScript (the self-test will not work unless one of these is possible).
User’s Guide Document #40182-120 Rev. A 14 If you have a bridge or router located between the TROY print server and the host computer, ma ke sure that the device is set up to allow the print server to send and receive data from the host.
User’s Guide Document #40182-120 Rev. A 15 TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server, and you have checked the hardware and netw ork as described in the pre.
User’s Guide Document #40182-120 Rev. A 16 AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer, you have checked the hardware and network as described in the previ.
User’s Guide Document #40182-120 Rev. A 17 Loading New Firmware (Using the TCP/IP Update Utility) NOTE : The firmware can also be upgraded using the X Admin32 Utility by downloading the software and procedures from http://www.troygroup.com . 1. Run the TROY Wireless Update utility for TCP/IP.
User’s Guide Document #40182-120 Rev. A 18 3. Verify that the file(s) are correct, and then click on OK . The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue.
User’s Guide Document #40182-120 Rev. A 19 5. Select the desired PocketBasic to be upgraded, click on the green icon, or click on UPDATE START . The firmware update process will begin automatically as soon as the PocketBasic is ready.
User’s Guide Document #40182-120 Rev. A 20 6. When the PocketBasic is ready, the firm ware upgrade will begin. The IP address of the PocketBasic as well as the file you are loading will be displayed. 7. The update log will be displayed when the update process is finished.
User’s Guide Document #40182-120 Rev. A 21 Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY print server. Worldwide Web Support Located at < http://www.
User’s Guide Document #40182-120 Rev. A 22 Returning Products If you need to return a TROY product for any reason (failures, incorrect shipments, etc.
User’s Guide Document #40182-120 Rev. A 23 Contacts Corporate Headquarters TROY Group, Inc. 2331 South Pullman Street Santa Ana, CA 92705 USA (949) 250-3280 Technical Support North and South America U.S. 48 contiguous States: (800) 332-6427 Canada, Alaska, Hawaii, and South America: +1-304-232-0899 E-Mail: < technicalsupport@troygroup.
User’s Guide Document #40182-120 Rev. A 24 Safety and Regulatory Notices For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
User’s Guide Document #40182-120 Rev. A 25 For European Users This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
User’s Guide Document #40182-120 Rev. A 26 Declaration of Conformity (FCC) Manufacturer: TROY Group, Inc 2331 South Pullman Street Santa Ana, California 92705 USA Telephone: (949) 250-3280 Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc.
User’s Guide Document #40182-120 Rev. A 27 Declaration of Conformity (CE) Manufacturer: TROY Group, Inc 2331 South Pullman Street Santa Ana, California 92705 USA Telephone: (949) 250-3280 Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc.
An important point after buying a device TROY Group Print Server PocketBasic (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TROY Group Print Server PocketBasic yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TROY Group Print Server PocketBasic - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TROY Group Print Server PocketBasic you will learn all the available features of the product, as well as information on its operation. The information that you get TROY Group Print Server PocketBasic will certainly help you make a decision on the purchase.
If you already are a holder of TROY Group Print Server PocketBasic, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TROY Group Print Server PocketBasic.
However, one of the most important roles played by the user manual is to help in solving problems with TROY Group Print Server PocketBasic. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TROY Group Print Server PocketBasic along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
