Instruction/ maintenance manual of the product 9 Trilogy Touch Technology
Go to page of 81
INSTALLATION GUIDE ISSUE 9 TRILOGY COMMUNICATIONS LIMITED 26 Focus Way And o ver Hampshire SP10 5NY United Kingdom Telephone. +44 (0) 1264 384000 Fax. +44 (0) 1264 334806 www.
The Copyright of the information and drawings in this document is the property of Trilogy Communications Limited of Andover, Hampshire and is neither to be reproduced in whole or in part, nor disclosed to a third party, without the prior written consent of Trilogy Communications Limited.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 3 of 81 ERRATA SHEET This sheet contains information regarding errors in this u ser guide.
Commander Installation Guide Page 4 of 8 1 Issue 9 Trilogy Communications Limited CONTENTS 1. INTRODUCTION .................................................................................................. 7 1.1 O PTIONS A VAILABLE AND M ODULE T YPE N UMBERS .
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 5 of 81 5. CONTROL P ANELS .......................................................................................... 35 5.1 I NTRODUCTION ...........................
Commander Installation Guide Page 6 of 8 1 Issue 9 Trilogy Communications Limited 8. LEGACY HAR DWARE ...................................................................................... 61 8.1 M ATRIX C ARDS ........................
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 7 of 81 1. I NTRODUCTION This manual provides installation information for the Commander Digital Intercom system. Cabling and pin-out information is included for all of the Trilogy manufactured items plus some commonly used third party equipment.
Commander Installation Guide Page 8 of 8 1 Issue 9 Trilogy Communications Limited.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 9 of 81 2. I NSTALLATION 2.1 INTRODUCTION Follow the sequence below, step by step, to install the Commander matrix.
Commander Installation Guide Page 10 of 81 Issue 9 Trilogy Communications Limited 2.4 SYSTEM ASSEMBLY If the system is multi-frame (i.e. > 96 ports), it will be supplied with fra me 1 at the bottom and frames 2,3,4 etc. ascending from there. Some earlier systems were supplied with the frames configured in descending order.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 11 of 81 2.4.1 500-08 SERIES CHANGEOVER CARD The 500-08 Changeover Card is fitted at the left of each frame. Make sure the metal tab is hooked into the clip on the side cheek. Ensure t he top and bottom edge connectors are both making good contact.
Commander Installation Guide Page 12 of 81 Issue 9 Trilogy Communications Limited 2.4.2 500-02 SERIES TALKBACK CONTROLLER CARD There are currently two versions of the Talkback Controller: -. • 500-02-11, which has on-board Flash Ram fitted at all times • 500-02-12, which updates the 500-02-11 and provides improved serial communication.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 13 of 81 2.4.3 500-01 SERIES TDM CONTROLLER CARD The current version of the TDM card is: • 500-01-10 which replaces the 500-01-00. The main TDM controller is fitted in the left side of the fram e, immediately to the right of the 500-08 / 500-02 combination.
Commander Installation Guide Page 14 of 81 Issue 9 Trilogy Communications Limited 2.4.4 500-25-00 E1 NETWORK LINK CARD This optional card has a number of front mounted LEDs and a D9 programming socket. The system will normally be assembled by Trilogy with the appropriate rear connector units (RCU).
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 15 of 81 2.4.6 500-06 SERIES MATRIX CARDS Finally, fit these in the remaining positions. Depending on the system order, the quantities of matrix cards and RCU’s may not match exactly.
Commander Installation Guide Page 16 of 81 Issue 9 Trilogy Communications Limited 2.5 MAINS CONNECTION AND FUSING 2.5.1 500-15-30 SERIES POWER SUPPLY The PSU chassis occupies an additional 2U of rack spa ce below the matrix and is internally wired. The complete assembly therefore occ upies 8U for a 96 port system, 14U fo r a 192 port system etc.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 17 of 81 2.6 STARTING THE SYSTEM The system may now be powered and will load a configur ation from the Flash RAM. The miniature rotary switch on the front edge of the 500-02 Talkback Controller selects the boot configuration bank.
Commander Installation Guide Page 18 of 81 Issue 9 Trilogy Communications Limited If this phase is successf ul and the TDM controller is running correctly, switch off the system. Turn the flash bank selector switch to an active bank ( i.e 1,2,3 or 4) and re-start the system.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 19 of 81 3. C ONNECTING TO THE M ATRIX 3.1 CONNECTING THE MATRIX PORTS The following drawing shows the rear view of a fully equipped 6U rack. Connectors are provided for the P.C.
Commander Installation Guide Page 20 of 81 Issue 9 Trilogy Communications Limited 3.2.2 CONNECTION VIA A 5 00-16-03 DOWNL OAD CONVERTER BOX A single frame (96 port) Commander system has two interfaces.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 21 of 81 3.3 INSTALLING PATHFINDER PathFinder is the configuration editor for the Trilogy Commander intercom system. Details of PC specification and operating system requirements are given in Section 9.
Commander Installation Guide Page 22 of 81 Issue 9 Trilogy Communications Limited Make any changes as required. Ensure that there are no system conflicts with other PC hardware by using the Windows Device Manager. Conflicts with other hardware such a s sound cards and network cards may prevent the download adaptor from functioning correctly.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 23 of 81 3.4 OTHER MATRIX CONNECTIONS A number of other connections are provided on the rear of the matrix.
Commander Installation Guide Page 24 of 81 Issue 9 Trilogy Communications Limited 3.4.3 SERIAL LINK (RS232 / RS422) The current version of PC connector plate, which is fitted on the rear right hand side of the Commander Matrix frame, provides either RS232 or RS422 connection capability.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 25 of 81 3.4.5 MISCELLANEOUS I/O CARD CON NECTOR PIN-OUT This optional connector back has 2 off D25 fixed sockets fo r logic outputs, a single D37 fixed plug for logic inputs and a single D9 fixed socket for RS232/422 control and a monitoring audio output.
Commander Installation Guide Page 26 of 81 Issue 9 Trilogy Communications Limited Miscellaneous I/O Card Output Connections Commander D25 Fixed Socket Pins Upper Connector Description 1 Ground 2/14 Ou.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 27 of 81 3.4.5.1 500-10 Switches and Indicators Power Indicators. +5V (upper), +/- 12V (lower). Bargraph audio input level meter. Select source on three rotar y switches immedi ately below.
Commander Installation Guide Page 28 of 81 Issue 9 Trilogy Communications Limited 3.4.5.2 Suggested external wiring of Misc I/O card output The circuit below shows suggested wiring for Output 1 of the 500-10-00 Misc I/O logic card. Maximum current through the output stage must be limited to 200mA and the maximum permitted external voltage is +200V.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 29 of 81 3.4.5.3 500-25 Network Card Indicators and Switches Reset 8 way DIP Switch 1 | | | | 8 1 | | | | | | | | | 13 LED Lege.
Commander Installation Guide Page 30 of 81 Issue 9 Trilogy Communications Limited 3.5 CONFIGURING THE GAIN OF CAMERA INPUTS. 3.5.1 LINK SETTING ON 500-06-02 The gain of port 6 on the 500-06-02 -matrix card is set by a jumper link on the board. Jumper J7 should be set to N for normal operation or to C to increase the gain of port 6 by +25dB.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 31 of 81 4. N ETWORKING 4.1 CONNECTING NETWORKED SYS TEMS The optional Network hardware comprises two components: • 500-25 Network Card • 500-26 Network Rear Connector Unit (RCU) The RCU provides the interface to other networked Commander systems.
Commander Installation Guide Page 32 of 81 Issue 9 Trilogy Communications Limited A simple 3 matrix LAN is shown below. The M CR matrix is fitted with two Network Cards. Routes from Studio A to Studio B are made via the matrix in MCR. For clarity, only th e RJ45 connections are shown.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 33 of 81 4.2 SERIAL NETWORKING Matrices may also be interconnected using a serial communication port (com port) plus a number of audio tie lines (4-wires).
Commander Installation Guide Page 34 of 81 Issue 9 Trilogy Communications Limited.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 35 of 81 5. C ONTROL P ANELS 5.1 INTRODUCTION There are now a number of different generations of Trilogy control panels in service. Those which are part of the current range are listed in the following section.
Commander Installation Guide Page 36 of 81 Issue 9 Trilogy Communications Limited 5.3 CONTROL PANEL FA CILITY COMPARISON TABLE A series of additional connectors provide the following facilities, on the panel types indicated in the table. 500-3x-5x Control Panels 500-31-60 16 lever key p anel.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 37 of 81 5.4 500-41-XX SERIES DESKTOP PANELS Early desktop panel were DC powered from a mains power supply unit connected v ia a mini DIN connector on the rear. From 2003 onwards, panels have an internal mains power supply.
Commander Installation Guide Page 38 of 81 Issue 9 Trilogy Communications Limited 5.5 500-31-51 16 KEY PLUS DIAL PAD CONTROL PANEL Information about the following legacy panel types is also included here.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 39 of 81 5.5.2 500-3X-5X SERIES STANDARD CONTROL PANEL REAR VIEW 5.5.3 500-3X-5X SERIES CONTROL PANEL CONNECTIONS Matrix – RJ.
Commander Installation Guide Page 40 of 81 Trilogy Communications Limited Issue 9 GPIO (Local logic in and out) - D9 Fixed Socket Pin Function Notes 1 Ground 2 Logic Input 1 3 Logic Input 2 4 Logic 2 Out Common 5 Internal +5V (Out) Protected with series 44R & 1N4002 diode.
Commander Installation Guide Issue 9 Trilogy Communications Limited Page 4 1 of 81 5.5.4 500-3X-5X SERIES DIP SWITCH SETTINGS Within the panel a series of DIP switches determine the correct panel type. These are factory set and are included for reference in Appendix 1.
Commander Installation Guide Page 42 of 81 Trilogy Communications Limited Issue 9 5.6 500-43-50 12 WAY ROTARY ENCODER EXPANSION PANEL These may only be connected to panels from the 500-xx--5x range. Information about the following legacy panel types is also provided here: • 500-43-51 1U, 8 REN level control panel 5.
Commander Installation Guide Trilogy Communications Limited Page 43 of 81 Issue 9 5.7 500-42-50 1U, 10 LEVER KEY PANEL WITH LED DISPLAYS. Information about the following legacy panel types is also provided here: • 500-44-50 1U, 10 lever key reduced facility control panel without displays.
Commander Installation Guide Page 44 of 81 Trilogy Communications Limited Issue 9 Headset - 5 Pin XLR Fixed Socket (front panel) Pin Function 1 Mic IN (Screen) 2 Mic IN 3 Headset Gnd 4 Headset Out 5 H.
Commander Installation Guide Trilogy Communications Limited Page 45 of 81 Issue 9 Keypad D9 Fixed Socket Pin Function Notes 1 Column 1 Switch 1,4,7, * 2 Column 3 Switch 3,6,9,# 3 Row 2 Switch 4,5,6 4 .
Commander Installation Guide Page 46 of 81 Trilogy Communications Limited Issue 9 5.9 500-31-60 STANDARD FACILITY 16 KEY CONTROL PANEL The 500-31-60 panel provides 16 programmable lever keys in a 2U rack mount chassis. For information on programming the software driven “cut switch” operation, see section 10.
Commander Installation Guide Trilogy Communications Limited Page 47 of 81 Issue 9 GPIO (Local logic in and out) - D9 Fixed Socket Pin Function Notes 1 Ground 2 Logic Input 1 3 Logic Input 2 4 Logic 2 Out Common 5 Internal +5V (Out) Protected with 0.5A thermal fuse & 1N4002 diode.
Commander Installation Guide Page 48 of 81 Trilogy Communications Limited Issue 9 5.10 500-33-00 / 500-45-00 / 500-46-00 RANGE Although offering differing types and numbers of switches and displays, these panels share the same electronics and connectivity.
Commander Installation Guide Trilogy Communications Limited Page 49 of 81 Issue 9 GPIO (Local logic in and out) - D9 Fixed Socket Pin Function Notes 1 Ground 2 Logic Input 1 3 Logic Input 2 4 Logic 2 Out Common 5 Internal +5V (Out) Protected with 0.5A thermal fuse & 1N4002 diode.
Commander Installation Guide Page 50 of 81 Trilogy Communications Limited Issue 9.
Commander Installation Guide Trilogy Communications Limited Page 51 of 81 Issue 9 6. C OMMANDER P ROGRAMMING K IT 6.1 INTRODUCTION This utility allows software to be updated on certain hardware items from the Commander range.
Commander Installation Guide Page 52 of 81 Trilogy Communications Limited Issue 9 6.2.2 STARTING THE PROGRAMME From the Start menu, select the item “TTprog” to launch the program. The window shown below is displayed. From the drop-down list, select the type of hardware to be r eprogrammed (see Section 6.
Commander Installation Guide Trilogy Communications Limited Page 53 of 81 Issue 9 6.2.3 CONNECTING THE HARDWA RE The instructions below assume that the PC is currently fitted with a suitable transputer link adaptor card and is in use for the PathFinder application.
Commander Installation Guide Page 54 of 81 Trilogy Communications Limited Issue 9 6.2.4.4 500-08-10 Changeover Card An additional adaptor cable must be fitted between the D9 on the mauve re-programming cable and the 10 pin Molex connector (J6) that is the connection point on the 500-08-10.
Commander Installation Guide Trilogy Communications Limited Page 55 of 81 Issue 9 7. O THER E QUIPMENT 7.1 BELTPACKS Beltpacks may be connected to the Commander matrix on ports configured as 4-wire. They require an external voltage supply, either +15V or ± 15V depending on the type number.
Commander Installation Guide Page 56 of 81 Trilogy Communications Limited Issue 9 7.2 TELEPHONE INTERFACES The Trilogy 500-19 range of equipment provides full DTMF t elephone facilities when used in conjunction with the Telos ONE “smart” telephone hybrid.
Commander Installation Guide Trilogy Communications Limited Page 57 of 81 Issue 9 7.2.1 TELOS ONE ALIGNMENT The level adjustment of the Telos ONE hybrid unit is fairly critical.
Commander Installation Guide Page 58 of 81 Trilogy Communications Limited Issue 9 7.3 RT EQUIPMENT Radio Talkback equipment may be supplied by Trilogy as part of a complete system. It is not manufactured by Trilogy and will be supplied with the original equipment manuals.
Commander Installation Guide Trilogy Communications Limited Page 59 of 81 Issue 9 7.4.1.2 ISDN Interface RJ45 Connector RJ45 Fixed Socket Pin 1 Not connected Pin 2 Not connected Pin 3 Tx to network A/.
Commander Installation Guide Page 60 of 81 Trilogy Communications Limited Issue 9 7.5 500-23-00 ICIS-2 ISDN INTERFACE The ICIS-2 ISDN interface provides complete remote panel functionality over an ISDN2 link. It is connected directly to the matrix at the studio end, then to the control panel at the remote end.
Commander Installation Guide Trilogy Communications Limited Page 61 of 81 Issue 9 8. L EGACY H ARDWARE The following hardware is no longer supplied by Trilogy Communications. 8.1 MATRIX CARDS • 500-06-00 is marked 5510 on the card ejector since the base card is manufactured by Pro-Bel.
Commander Installation Guide Page 62 of 81 Trilogy Communications Limited Issue 9 8.1.2 GAIN SETTING ON 500-06-01 The gain of port 6 on the 500-06-01 matrix card is set by a jumper link on the board. Jumper J6 should be set to N for normal o peration or to C to increase the gain of port 6 by +25dB.
Commander Installation Guide Trilogy Communications Limited Page 63 of 81 Issue 9 8.3.2 INSTALLING AN ARCHIPEL DOWNLOA D CARD IN A P.C. The Archipel card is a proprietary, half-length ISA bus adaptor card that allows data to be converted into the 20Mbit/s serial data link used by Commander.
Commander Installation Guide Page 64 of 81 Trilogy Communications Limited Issue 9 8.3.3 INSTALLING A CARDPORT ISA TO PC MCIA ADAPTOR INTO A DESKTOP PC The CardPort adaptor will normally be supplied by Trilogy although similar units by other manufacturers are available.
Commander Installation Guide Trilogy Communications Limited Page 65 of 81 Issue 9 8.3.5 BLACK BOX IC114A PCMCIA SERIAL ADAPTOR CARD. This adaptor card may be provided with single frame Commander systems, fitted with the current 500-02-12 Talkback Controller.
Commander Installation Guide Page 66 of 81 Trilogy Communications Limited Issue 9 8.4 MATRIX PORTS – D9 The same connector pin-out applies to ports used for panels or externals. External (4-wire) connections will not use the data pai rs. Cable is quad twisted 100 Ω pair, with overall screen.
Commander Installation Guide Trilogy Communications Limited Page 67 of 81 Issue 9 8.5 LEGACY CONTROL PANELS • 500-3x-10 series formed the original seri es. The electronics is modular based. These panels fall outside the scope of this manual but any technical queries may be addressed to Trilogy Communications.
Commander Installation Guide Page 68 of 81 Trilogy Communications Limited Issue 9 8.5.2 500-3X-3X SERIES CONTROL PANELS The following detail refers to these panel types: • 500-30-30 24 key panel •.
Commander Installation Guide Trilogy Communications Limited Page 69 of 81 Issue 9 8.5.2.2 500-3x-3x Series Control Panel Connections Matrix – D9 Fixed Plug Pin Function 1 NC (Screen) 2 Data Out- 3 D.
Commander Installation Guide Page 70 of 81 Trilogy Communications Li mited Issue 9 Audio I/O – D15 Fixed Socket Pin Function Notes 1 Slave Mic Input Line level, un-balanced 2 +15V Out (for slave mic.
Commander Installation Guide Trilogy Communications Limited Page 7 1 of 81 Issue 9 8.5.4 500-40-0X SERIES EXPANSION PANELS Control Panels may be linked together to provide additional facilities at one operating position. Additional level controls (RENs) or switches may be added.
Commander Installation Guide Page 72 of 81 Trilogy Communications Li mited Issue 9 8.5.4.2 500-40-0x Series Control Panel Rear View 8.5.4.3 Typical expansion panel configuration Since the 500-3x-3x series panels (“Standard” 8 / 16 / 24 key) only have a single expansion connection, they must form either the first or last panel in a chain.
Commander Installation Guide Trilogy Communications Limited Page 7 3 of 81 Issue 9.
Commander Installation Guide Page 74 of 81 Trilogy Communications Li mited Issue 9 8.5.4.4 500-3x-3x Series Expansion panel interconnection cables Type A (max.
Commander Installation Guide Trilogy Communications Limited Page 7 5 of 81 Issue 9 8.5.6 500-39-30 / 31 1U 12 KEY PANEL WITH LOUDSPEAKER This panel provides more basic facilities tha n the 500-30 range. It does not have LCD displays and only provides connection to the matrix, audio I/O and the test port at t he rear.
Commander Installation Guide Page 76 of 81 Trilogy Communications Limited Issue 9 8.5.6.2 500-39-30 Rear View 8.5.7 500-3X-5X SERIES CONTROL PANELS For information on the following legacy panels, please refer to section 5.5. • 500-30-50 24 key panel (with internal loudspeaker) • 500-31-50 16 key panel.
Commander Installation Guide Trilogy Communications Limited Page 77 of 81 Issue 9 9. S PECIFICATION 9.1 GENERAL Max. Number of Ports 384, 96 per 6U Frame, expandable in 6 port units 9.2 MATRIX AUDIO SPECIFICATION (USING 500-06-02 MAT RIX CARDS) Port T ype 4 wire electronically balanced Frequency Response -3dB @ 25Hz and 15.
Commander Installation Guide Page 78 of 81 Trilogy Communications Limited Issue 9 9.5 MISCELLANEOUS I/O CARD Number of physical Inputs 28, groundin g contact Number of physical Outputs 24, earth-free opto-isolated mosfet Loopback I/O Outputs 29-40 internally loped back to inputs 29 to 40.
Commander Installation Guide Trilogy Communications Limited Page 79 of 81 Issue 9 10. C ONTROL P ANEL C ONFIGURATION 10.1 500-3X-5X SERIES INTERNAL PANEL SWITCH SETTINGS Id DIP Switch Action DIP 1 DIP 2 DIP 3 DIP 4 DIP 5 DIP 6 DIP 7 Legacy Emul.
Commander Installation Guide Page 80 of 81 Trilogy Communications Limited Issue 9 10.3 500-31-60 – PROGRAMMING CUT SWITCH OPERATION The cut switch operation is set by via the assign mechanism: press the assign switch, depress any key, turn the Rotary Encoder (REN) until CutSw is displayed and then press the same key again.
Commander Installation Guide Trilogy Communications Limited Page 81 of 81 Issue 9 11. 500-16-03 D OWNLOAD C ONVERTER S UPPL EMENTARY I NFORMATION 11.1 SAFETY PRECAUTIONS This equipment has been designed and tested to the highest safety standards. The following precautions should be covered to ensure safe operation of the apparatus.
An important point after buying a device Trilogy Touch Technology 9 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Trilogy Touch Technology 9 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Trilogy Touch Technology 9 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Trilogy Touch Technology 9 you will learn all the available features of the product, as well as information on its operation. The information that you get Trilogy Touch Technology 9 will certainly help you make a decision on the purchase.
If you already are a holder of Trilogy Touch Technology 9, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Trilogy Touch Technology 9.
However, one of the most important roles played by the user manual is to help in solving problems with Trilogy Touch Technology 9. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Trilogy Touch Technology 9 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
