Instruction/ maintenance manual of the product TD-W8901G TP-Link
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TP -LI NK TD -W 890 1G Wi rel es s Mod em R out er Adv a nc ed Tro ub le sho oti ng G ui de Rele as ed o n 2 009 .09. 2 5 Ver sio n 1.0.
2 / 15 Content Summary ................................................................................................................................................................... 3 Troubleshooting Flo w Chart and Res olutions .................
3 / 15 Summary This document a ttempts to prov ide the basic pr ocedures for troubleshootin g TD - W 8901 G modem router problem. Troubleshooting Flo w Char t and Resolutions Click the quick links for more de tails : Check1 Check2 Check3 Note1 Note2 Resolution1 Reso lution2 Resolutio n3 Resolution4 Reso lution5 Check 1 1.
4 / 15 Check 2 The indicator li ghts on the front panel o f the modem router are used to verify the unit’s operation and status betw een your modem, PC and ISP ’ s network. The table below describes wha t the lights mean. Label State Description Resolution Power On (Steady Green) Power On Check ADSL light.
5 / 15 Note 1 Open a web browser (either of W indow s Internet Ex plorer, Mozilla Fi refox, Apple Sa fari, Google Chrome, Opera or any other w eb browser), key in 192.168 .1.1 in the addre ss bar and press enter. T he default username and passw ord are both “ admin ” (all in low er case).
6 / 15 Resolution 1 Some software o r games requires the special ports to be opened on the modem router, for exampl e: Web Server (TCP Po rt 80), F TP Server (TCP Port 21 ), Xbox Liv e ( UDP Port 88 3074 , TCP Port 3074 ), etc. R efer to the follow ing li nk f or the con figuration: http://ww w.
7 / 15 Resolution 5 1 、 Go to the Status page, c lick System Log , and check the lo g whether repo rts “ PAP: login to remote failed; p lease c heck user/ps wd ” whi ch means the PPP userna me and password are incorrect. If so, please go through the Quick Start again and enter the correct PPP username/pass w ord and VPI/VCI values .
8 / 15 3 、 Check the Acces s Management – Filter pa g e, check the ac tive URL filter rules, you can remove all the rules or change them to “ A ctive – No ” for troubleshooting purpose .
9 / 15 Note Ap pend ix - FAQ Q1. How do I restor e m y modem ’s configuration to its factor y defau lt settings ? Q 2. What can I do if I don’t know or forgot m y password? 1) Restore the Router’s con figuration to its fac tory default settin g s.
10 / 15 Q4. What can I do if I cannot access th e w eb- based configuration p age? 1) Configure y our computer’s IP Add ress (TCP/IP settings); For Windo ws XP O S Go to Start > Control Panel , you will then see the following page.
11 / 15 Double-click Internet Protocol (TCP/IP) Select Obtain an IP address automatically Select Obtain DNS serv er address automatically 2) Click OK.
12 / 15 For Window s Vista OS Go to Start > Settings > Control Pane l Click View network status and tasks Click View status Click OK.
13 / 15 Click Properties Double-click Internet Protocol Version 4 (TCP/IPv4) ..
14 / 15 Select Obtain an IP address automatically 3) Configure your IE browser Open your Internet Explorer web browser, click Tools ta b and you will see the following screen.
15 / 15 Now, try to log on to th e Web-based configurati on page again a fter the above settings have been configured. If you still cannot access the con figuration page, please restore your modem r outer’s factory de fault settings and recon figure the device a g ain.
An important point after buying a device TP-Link TD-W8901G (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TP-Link TD-W8901G yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TP-Link TD-W8901G - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TP-Link TD-W8901G you will learn all the available features of the product, as well as information on its operation. The information that you get TP-Link TD-W8901G will certainly help you make a decision on the purchase.
If you already are a holder of TP-Link TD-W8901G, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TP-Link TD-W8901G.
However, one of the most important roles played by the user manual is to help in solving problems with TP-Link TD-W8901G. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TP-Link TD-W8901G along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
