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[CONFIDENTIAL] Toshiba Personal Computer TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual First edition December 2009 TOSHIBA CORPORATION File Number 960-784.
ii TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba.
TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Perso.
iv TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition.
vi TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Table of Contents Chapter 1 Hardware Overview 1.1 Features .....................................................................................................
TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting .....................................................................................................
viii TECRA A11/S11/P11/Satellite Pro S500 Se ries Maintenance Manual (960-784) [CONFIDENTIAL] Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.
TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) [CONFIDENTIAL] ix 3.32 Maintenance (WinPE&FreeDos) Test Program Operation ..................................... 3-94 3.33 Starting TOSHIBA Test & Diagnostic ............
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-1 Chapter 1 Hardware Overview.
1 Hardware Overview 1-2 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL].
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-3 Chapter 1 Contents Chapter 1 Hardware Overview ......................................................................................... 1 1.
1 Hardware Overview 1-4 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Figures Figure 1-1 Front of the computer ........................................................................................... 10 Figure 1-2 System unit configuration .
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-5 1.1 Features The Toshiba TECRA A11/S11/P11/Satellite Pro S500 Series Personal Computer us.
1 Hardware Overview 1-6 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Chipset Toshiba TECRA A11/S11/P11/Satellite Pro S500 Series computer is Equipped with Intel Ibex peak QM57 or HM55.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-7 TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch pad and control buttons enable control of the on-screen pointer and scrolling of windows.
1 Hardware Overview 1-8 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Bridge Media slot This slot lets you insert an SD™/SDHC™ memory card, m iniSD™.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-9 Sound system The sound system is equipped with the following features: Stereo spe.
1 Hardware Overview Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a comm unication tool such as Windows Live Messenger. TOSHIBA Web Cam era Application will help you to add various video effects to your video or photograph.
1 Hardware Overview The system unit configuration is shown in figure 1-2 and 1-3 Figure 1-2 System unit configuration (case of 10, 10c model ） TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance.
1 Hardware Overview Figure 1-3 System unit configurations (case of 10GC model) 1-12 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL].
1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-4 and 1-5 is a block diagram of the system unit. Figure 1-4 System unit block diagram (case of 10, 10c model ） TECRA A11/S11/P11/Satellite .
1 Hardware Overview Figure 1-5 System unit block diagram (case of 10GC model) 1-14 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL].
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-15 The system unit is composed of the following m ajor components: Microprocessor The Toshiba TECRA A11/S11/P11/Satellite Pro S500 Series computer is equipped with an Intel ® Processor.
1 Hardware Overview 1-16 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Chipset Toshiba TECRA A11/S11/P11/Satellite Pro S500 Series computer is Equipped with Intel Ibex peak QM57 or HM55.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-17 Modem Controller One MDC is used. This controller has the following functions: One RJ11 port V.92 (V.90) 56K Modem/FAX Agree made Controller Ring Wakeup support Wireless LAN One PCI Express Mini Card slot1 Intel 802.
1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1.
1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 160GB, 250GB or 320GB. The HDD is shown in figure 1-5.
1 Hardware Overview 1-20 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Table 1-2 2.5-inch HDD specifications Specifications HGST HGST HGST HGST Items G8BC0005Z160 G8BC0005Z250 G8BC0005Z320 G8BC0006U32 0 Outline Width (mm) 100.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-21 Table 1-3 2.5-inch HDD specifications Specifications Items TSDC G8BC0006T160 TSDC G8BC0006T250 TSDC G8BC0006T320 Outline Width (mm) 100.0 Dimensio ns Height (mm) 9.
1 Hardware Overview 1-22 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 1.5 Optical Drive (ODD) 1.5.1 DVD-ROM Drive The DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) DVD-ROM. The specifications of the DVD-ROM are described in Table 1-3.
1 Hardware Overview 1.5.2 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-5.
1 Hardware Overview 1-24 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] Table 1-5 DVD Super Multi drive outline dimensions 仕 様 TEAC Panasonic HLDS 項目 DV-W28S-VTA G8CC0004LZ20 UJ890ADTJ6-A G8CC0004MZ20 GT20N-ATAK7N1 G8CC0004RZ20 Width (mm) 128 (excluding projections) Height (mm) 12.
1 Hardware Overview 1.6 Keyboard The keyboard is mounted 85(US)/87(UK) or 104( US)/105(UK)keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller.
1 Hardware Overview 1.7 TFT Color Display The TFT color display consists of 15.6-inch HD /HD+ LCD module. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,366 x 768 or 1,600 x 900 resolutions.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-27 Table 1-6 LCD module specifications Specifications 15.6”HD(1366x768) Non-CSV Item Samsung LTN156AT10-501 G33C0005T110 LG LP156WH2-TLBB G33C0005M110 Number of Dots 1,366 (W) x 768 (H) Dot spacing (mm) 0.
1 Hardware Overview 1-28 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 1.8 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-29 Table 1-7 Power supply output rating ACPI state S3 S3 S3 S4/S5 S4/S5 S4/S5 G3 M state M3.
1 Hardware Overview 1-30 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] S 3 S3V ○ ○ ○ ○ ○ ○ × EC/KBC LED, M 5 M5V, MCV ○ ○ ○ ○ ○ ○ × .
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-31 1.9 Batteries The computer has three types of batteries as follows: Main battery pack RTC battery The battery specifications are listed in Table 1-9.
1 Hardware Overview 1-32 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor.
1 Hardware Overview TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)[CONFIDENTIAL] 1-33 Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-11.
1 Hardware Overview 1-34 TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 1.10 AC Adapter The AC adapter is also used to charge the battery.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-1 Chapter 2 Troubleshooting Procedures.
Troubleshooting Procedures 2-2 [CONFIDENTIAL] TECRA A11 /S11/P11/Satell ite Pro S500 Series Maintenance Ma nual (960-78 4) 2.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-3 Chapter 2 Contents 2 2-2 2.1 Troubleshooting .................................................................................
Troubleshooting Procedures 2-4 [CONFIDENTIAL] TECRA A11 /S11/P11/Satell ite Pro S500 Series Maintenance Ma nual (960-78 4) 2.9 Display Troubleshooting ...................................................................................... 2-43 2.10 Optical Disk Drive Troubleshooting .
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-5 Figures Figure 2-1 Troubleshooting flowchart (1/2) .
Troubleshooting Procedures 2-6 [CONFIDENTIAL] TECRA A11 /S11/P11/Satell ite Pro S500 Series Maintenance Ma nual (960-78 4) 2.1 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to m alfunction.
Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow.
Troubleshooting Procedures 2-8 [CONFIDENTIAL] TECRA A11 /S11/P11/Satell ite Pro S500 Series Maintenance Ma nual (960-78 4) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute.
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-9.
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ).
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-11 If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem.
Troubleshooting Procedures 2-12 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) 15. If a malfunction is detected on the fingerpr int sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-13 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts.
Troubleshooting Procedures 2-14 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above.
Troubleshooting Procedures 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.
Troubleshooting Procedures 2-16 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) Check 1 Convert the DC IN icon blink patt ern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-17 Main Battery Error code Meaning 22h Main battery discha rge current is over 0.5A. 23h Main battery cha rge current is over 4.
Troubleshooting Procedures 2-18 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the computer is powe red o n.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-19 1R05-E1V output Error code Meaning A0h 1R05-E1V vo ltage is over 1.26V. A1h 1R05-E1V vo ltage is under 0.89V when the computer is powe red on.
Troubleshooting Procedures Check 2 In the case of error code 10h or 12h: Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If th e cables are connected firmly, go to the following step. Connect a new AC adapter and AC power cord.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-21 2.3.4 Procedure 4 Charging Check Check if the power supply controller charge s the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack.
Troubleshooting Procedures 2-22 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-23 2.4.1 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM.
Troubleshooting Procedures 2-24 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears.
Troubleshooting Procedures 2.4.2 Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Serial Port model (W3270 short) Not a Serial Port model Figure 2-1 A set of to ol for debug port test 1.
Troubleshooting Procedures 4. Boot the computer in MS-DOS mode. 5. Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input “FD starting drive:>dport”.) The D port status is displayed in the following form; 6.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-27 Table 2-4 Debug port error status (1/2) pending System BIOS Boot block processing Debug Code BIOS processing outli ne Target Device IC No.
Troubleshooting Procedures 2-28 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) Table 2-4 Debug port error status (2/2) System BIOS IRT processing Debug Code BIOS processing outline Target Device IC No.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-29 F116 S3 shift start RAM CN1400, CN1410 (RAM Conn.) F117 S4 shift start RAM CN1400, CN1410 (RAM Conn.) F118 S5 shift start RAM CN1400, CN141 0 (RAM Conn.
Troubleshooting Procedures 2-30 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-31 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures 2-32 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test.
Troubleshooting Procedures 2.5.3 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board or USB/Sound board.
Troubleshooting Procedures 2-34 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) Check 2 Connect USB FDD to other USB port a nd check if it works properly. If it does not work properly, perform Check 3 Check 3 USB FDD may be fau lty.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-35 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures 2-36 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) 2.6.2 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-37 2.6.3 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program.
Troubleshooting Procedures 2-38 [CONFIDENTIAL ] TECRA A11/S 11/P11/Satellite Pro S500 Series Ma intenance Manu al (960-784 ) 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test.
Troubleshooting Procedures 2.6.5 Procedure 5 Connector Check and Replacement Check The SATA HDD may be disconnected, or the SA TA HDD or system board may be dam aged.
Troubleshooting Procedures 2.7 Keyboard Troubl eshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacem ent Check 2.
Troubleshooting Procedures TECRA A11/S11/P1 1/Satellite Pro S5 00 Series Maint enance Manual (9 60-784) [CON FIDENTIAL ] 2-41 2.8 Dual point Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures 2.8.2 Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty.
Troubleshooting Procedures 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures 2-44 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) Procedure 3 Replacem ent Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged.
Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacem ent Check 2.
Troubleshooting Procedures 2-46 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) Check 2 The SATA ODD may be damaged. Re place it with a new one following the instructions in Chapter 4, Replacement Procedures .
Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacem ent Check 2.
Troubleshooting Procedures 2-48 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) Check 2 Modem cable or MDC cable m ay be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty.
Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacem ent Check 2.
Troubleshooting Procedures 2-50 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures 2.13.2 Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective.
Troubleshooting Procedures 2-52 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) 2.13.3 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty.
Troubleshooting Procedures 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures 2-54 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) Check 2 The Bluetooth module may be damaged. Replace it with a n ew one following the instructions in Chapter 4, Replacement Procedures and check the operation.
Troubleshooting Procedures 2.15 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacem ent Check 2.
Troubleshooting Procedures 2-56 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) 2.15.3 Procedure 3 Replacement Check If headphone does not work properly, perform check 1. If external microphone does not wo rk properly, perform check 2.
Troubleshooting Procedures 2.16 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required.
Troubleshooting Procedures 2-58 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) 2.17 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI Expr essCard slot by inspecting a card with PCI Express interface and a card with USB 2.
Troubleshooting Procedures 2.18 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user.
Troubleshooting Procedures 2-60 [CONFIDENTIAL] TECRA A11/ S11/P11/Satellit e Pro S500 Series M aintenance Manu al (960-784) Procedure 1 Setting Window s Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password.
Troubleshooting Procedures 7. When the Store to Sensor screen is displa yed, check Store fingerpri nt to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2.
Troubleshooting Procedures Procedure 4 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty.
Troubleshooting Procedures 2.19 Web camera Troubleshooting To check if the computer’s web camera is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacem ent Check 2.
Troubleshooting Procedures Check 2 If web camera does not work prope rly(the image from a web cam era cannot be displayed. ), web camera m ay be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures . If the problem still occurs, perform Check 3 Check 3 System board may be faulty.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-1 Chapter 3 Tests and Diagnostics.
Tests and Diagnostics 3-2 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-3 Chapter 3 Contents 3 3-2 3.1 The Diagnostic Test ......................................................................................
Tests and Diagnostics 3-4 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.21.1 Function Description .......................................................................... 3-57 3.21.2 Operations ..........
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-5 3.34.1 Equipment Configuration for Test ..................................................... 3-97 3.34.2 Starting T&D ............
Tests and Diagnostics 3-6 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Tables Table 3-1 Subtest names (1/2) ............................................................................................ 3-20 Table 3-2 Error codes and error status names (1/3) .
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-7 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules.
Tests and Diagnostics 3-8 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) REAL TIMER TEST NDP TEST EXPANSION TEST CD-ROM/DVD-ROM TEST ERROR.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-9 The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts autom atically after the selection. You will need the following equipment to perform this program.
Tests and Diagnostics 3-10 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.2 Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-11 Step 3 The next message screen is displayed. * Re-push (NUMLOCK) key and any other key press key to continue. Check 1: According to a message, the [NumLock] key of a ten key is pressed and then the any other key is pressed.
Tests and Diagnostics 3-12 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Step 6 The next message screen is displayed. * KB type Un mach KB.....change KB configuration or retry (c: change KB configuration) (r: retry) Check 1: The KB configuration data saved at PC is rewritten.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-13 3.2.1 Diagnostics menu (T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.
Tests and Diagnostics 3-14 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-15 Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.
Tests and Diagnostics 3-16 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter .
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-17 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- Initial config set .
Tests and Diagnostics 3-18 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 7. “Create DMIINFO TXT (Y/N)?” is displayed.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-19 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.
Tests and Diagnostics 3-20 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-21 Table 3-1 Subtest names (2/2) No. Test Name Subtest No.
Tests and Diagnostics 3-22 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-23 If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended.
Tests and Diagnostics 3-22 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-23 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-24 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-25 Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes.
Tests and Diagnostics 3-26 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-27 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD.
Tests and Diagnostics 3-28 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-29 3.11 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-30 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Subtest 02 Function This subtest is for IBM compatible printers, and tests the follow.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-31 3.12 Async Test To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-32 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-33 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter .
Tests and Diagnostics 3-34 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-35 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-36 [CONFIDENTIAL]TECRA A11/S11/P11/Sate llite Pro S500 Series Maintenance Manual (960-784) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-37 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte.
Tests and Diagnostics 3-38 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-39 Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition.
Tests and Diagnostics 3-40 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-41 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test.
Tests and Diagnostics 3-42 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Table 3-2 Error codes and error status names (2/3) Device name Error code Error statu.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-43 Table 3-2 Error codes and error status names (3/3) Device name Error code Error stat.
Tests and Diagnostics 3-44 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the fol.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-45 Table 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected.
Tests and Diagnostics 3-46 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter .
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-47 Subtest 01 Pressed Key Display (Main key) When you execute this subtest, the keyboard layout is drawn on the display as shown below.
Tests and Diagnostics 3-48 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Subtest 02 Pressed Key Display (Ten key) When you execute this subtest, the keyboard layout is drawn on the display as shown below.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-49 Subtest 03 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check.
Tests and Diagnostics 3-50 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Subtest 04 Wireless communication Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-51 NG m essage appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again.
Tests and Diagnostics 3-52 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Subtest 07 Button This subtest checks the m oving of the of the front operation panel button. Press the eco button after the following message appears.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-53 Subtest 08 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1.
Tests and Diagnostics 3-54 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-55 Subtest 09 Docker Dock/Undock This subtest is executed with an Slim Port Replicator II. installed. Press Enter while pushing the eject button of the Slim Port Replicator II.
Tests and Diagnostics 3-56 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Subtest 0B Volume This subtest checks if Volume control dial works properly. Step1 The following message appears in the display. Volume button test Press Volume [ Down(-) ] Please press volume down button.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Ma intenance Manual (960-784) CONFIDENTIAL]) 3-57 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations.
Tests and Diagnostics 3-58 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-59 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk.
Tests and Diagnostics 3-60 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-61 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD.
Tests and Diagnostics 3-62 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-63 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.
Tests and Diagnostics 3-64 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-65 (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear.
Tests and Diagnostics 3-66 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-67 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.
Tests and Diagnostics 3-68 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.26 Wireless LAN Test Program (Atheros) Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-69 Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available.
Tests and Diagnostics 3-70 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-71 Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column.
Tests and Diagnostics 3-72 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-73 When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.
Tests and Diagnostics 3-74 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-75 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.
Tests and Diagnostics 3-76 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) To execute the subtest, input the subtest number and press Enter . Subtest01 Communication test of 11a mode for 5100/5150 m odule (Two antenna type) This subtest execute transmitting/receiving test in 802.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-77 Subtest03 Communication test of 11g mode for 5100/5150 m odule (Two antenna type) This subtest execute transmitting/receiving test in 802.
Tests and Diagnostics 3-78 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Subtest06 Communication test of 11b mode for 5100/5150 m odule (Three antenna type) This subtest execute transmitting/receiving test in 802.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-79 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program.
Tests and Diagnostics 3-80 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-81 Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter .
Tests and Diagnostics 3-82 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-83 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested).
Tests and Diagnostics 3-84 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-85 3.29.4 IEEE1394 test (Not Used) To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i.
Tests and Diagnostics 3-86 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.30 Sound Test program Sound TEST disk cannot be used in Satellite Pro S300, TECRA A10/S10/P10. Therefore, please test the sound on Windows OS.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-87 3.31 SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: Main menu 1. System Time（System time ） 2.
Tests and Diagnostics 3-88 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Power Management menu 18. Wake-up on LAN 19. Wake-up on LAN on Battery 20. Wake on Keyboard 21. Critical Battery Wake-up 22. Dynamic CPU Frequency Mode 23.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-89 3.31.2 Accessing the SETUP Program Turn on the power SW.
Tests and Diagnostics 3-90 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Security menu screen Power Management menu screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-91 Advanced menu screen Exit menu screen.
Tests and Diagnostics 3-92 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Moving Within the SETUP Menu and Changing Values 1. Press and to move between the two columns. Press and to m ove between items in a column.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-93 How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to.
Tests and Diagnostics 3-94 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-95 3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power.
Tests and Diagnostics 3-96 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) NOTE : After [winpe] is selected, the following message is displayed on the screen. At this time, ”Press any key to boot from CD or DVD.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-97 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following table indicates equipment configuration necessary for conduction of the tests items shown below using WinPE T&D.
Tests and Diagnostics 3-98 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.2 Starting T&D 3.34.2.1 Automatic Start When WindowsPE starts up from the TOSHIBA Test & Diagnostic CD or the USB memory, WinPE T&D starts automatically.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-99 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed.
Tests and Diagnostics 3-100 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item displayed on each information tree are shown below.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-101 ● MEMORY The following item displays mem ory information of the PC.
Tests and Diagnostics 3-102 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) ● ODD The following item displays ODD information of the PC. If m ore than one ODD is connected, the information of up to 4 ODDs are displayed.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-103 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanation of each item ▼ [Multitask] check box Checking this box activates each test as multi-task.
Tests and Diagnostics 3-104 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) ▼ Testing time Updates the testing time and displays it in real tim e during the execution of the test. ▼ Test setting and Result This will be explained in section 3-4-2.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-105 Status Description Device not connected Peripheral device necessary for the test is not connected. USB flash memory, FDD and others m ay be connected to the PC.
Tests and Diagnostics 3-106 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.4.3 Test Procedure This section describes operation procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-107 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] button is clicked, the following Result screen is displayed.
Tests and Diagnostics 3-108 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 2) How to save log files The following is the procedure to save log files to an external media Test logs in the text format and HTML log files are saved to the external media.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-109 2-3) If a destination confirmation message is displayed, click the [OK] button. 2-4) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button.
Tests and Diagnostics 3-110 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.5 System Utility Menu This section explains System Utility screen. 3.34.5.1 Explanation of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is described.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-111 3.34.5.2 USB Memory Creation Tool If the system is booted using the USB mem ory created in 3-5-2, the following screen is displayed. Press the arrow keys to operate on the multi-boot screen.
Tests and Diagnostics 3-112 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) This utility extracts the contents of TOSHIBA Test & Diagnostic to the specified USB memory to provide the environm ent which allows you to start the test from the USB mem ory and conduct it.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-113 3.34.5.3 Display of SMART Information This utility lists the SMART information on the screen. Attribute and W orst values for each ID are also displayed.
Tests and Diagnostics 3-114 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Each ID and its details are listed in the following table. ID Attribute Name Description 1h Raw read error rate Read error rate Rate of errors which occur when the HDD reades data.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-115 C7h UltraDMA CRC error count Number of CRC errors occurred during data transferenc.
Tests and Diagnostics 3-116 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6 Details of Each Test Function 3.34.6.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical unit and conducts read test to the target HDD to check whether it works or not.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-117 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics 3-118 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6.2 HDD Logical Test 1) Test content This test first verifies that the files which exist on the drive recognized as the built-in HDD are read normally.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-119 3.34.6.3 Memory Test 1) Test content This test reserves free memory area in the m ain memory and perform s Write, Read and Compare operation to the area to verify data validity.
Tests and Diagnostics 3-120 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3) Result judgment ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-121 3.34.6.4 USB Test 1) Test content This test accesses a file on the disk in the USB device (USB Flash Memory) to verify the file validity.
Tests and Diagnostics 3-122 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3) Result judgment This test is regarded as 1PASS when every acce ss to the files in all of the devices connected to the PC is successful.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-123 3.34.6.5 ODD Test 1) Test content This test reads the test data in the CD inserted on the CD drive (External CD driver is also possible) to verify the data integrity.
Tests and Diagnostics 3-124 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-125 3.34.6.6 WIRED LAN Test 1) Test content This test checks that normal comm unication can be performed with the built-in LAN card.
Tests and Diagnostics 3-126 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-127 3.34.6.7 CPU Test 1) Test content This test performs arithmetic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct.
Tests and Diagnostics 3-128 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an error.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-129 3.34.6.8 VIDEO Test 1) Test content This test displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen.
Tests and Diagnostics 3-130 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6.9 FDD Test 1) Test content This test accesses a file on a floppy disk and verifies that the access can be made correctly.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-131 Message Explanation Remarks Space Size Error. Code(xx) There is no sufficient free space for the file with the specified size. xx indicates error code.
Tests and Diagnostics 3-132 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 device and verifies that the access can be made correctly.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-133 the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Error.
Tests and Diagnostics 3-134 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6.11 TIMER Test 1) Test content Execute the test after adjusting the internal tim e and verify the accuracy of the tim er after it passes the year 2000.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-135 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the TIMER screen. The result is reflected to the log on the WinPE T&D screen.
Tests and Diagnostics 3-136 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-137 1) If the press of a key is recognized correctly, the object key on a display will be eliminated. 2) When redoing a keyboard test, the "Refresh" button arranged at the screen lower left is pressed.
Tests and Diagnostics 3-138 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) The keyboard which can be tested is two kinds, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-139 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layouts are eliminated. Press the "Pass" button with the judgment button at the upper right of a keyboard layout.
Tests and Diagnostics 3-140 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.34.6.13 Mouse Test 1) Test content The Mouse of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-141 1) There is a test item to 1-9 of a mouse test screen.
Tests and Diagnostics 3-142 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3) Result judgment When all the test items of a m ouse test disappear and it is normal, Please push the "Pass" button of a mouse test screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-143 3.35 DOS T&D 3.35.1 Configuration of Test Equipment The configuration of test equipment require d for executing FreeDOS T&D is as follows: Note: Start the machine after connecting the FDD.
Tests and Diagnostics 3-144 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-145 3.35.1.3 Test program list The following table lists test items included in each test.
Tests and Diagnostics 3-146 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system on.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-147 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired test item and press the [Enter] key.
Tests and Diagnostics 3-148 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 2) HARD DISK TEST The following message will appear.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-149 3.35.2.3 Sub test menu If you select any test item from “DIAGNOS TICS TEST MENU”, the following sub m enu is displayed. Use the Up or Down cursor key to select your desired item and press the [Enter] key.
Tests and Diagnostics 3-150 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.3 Test Operating Procedure If you select any test item from the subtest m enu and execute it, you are required to set the test mode.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-151 ［［ HALT OPERATION ］］ １： Test end …The test ended. Select a subtest. ２： Continue …The next step will be executed. ３： Retry …The error step will be retried.
Tests and Diagnostics 3-152 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-153 04 08 09 10 20 40 80 60 06 EE FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD -.
Tests and Diagnostics 3-154 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.5 Task Function This T&D has three tasks, each of which has the following function.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-155 3.35.5.2 Running Test （ Task #6 ） This test is a continuous test to be applied to the devices capable of unattended operation.
Tests and Diagnostics 3-156 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.5.3 FD & HD Utilities （ Task #7 ） Run the utility on the floppy disk. If you select task No. [7], the following FDD utility selection menu is displayed.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-157 3.35.6 Detail of Each Test Function 3.
Tests and Diagnostics 3-158 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-159 With regard to the test mem ory content, save the data to the test memo ry before the test and restore it to the former address after the test.
Tests and Diagnostics 3-160 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) : JMP + Read and Compare Step 7: JMP ＋ Write (Address pattern 2) 1/4.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-161 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below.
Tests and Diagnostics 3-162 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter . 1) VRAM Read / Write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-163 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk.
Tests and Diagnostics 3-164 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) ［ FDC Status ］ 0 1 2 3 4 5 6 FDC Status = XX XX XX XX XX XX 0 ： Result Status .
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-165 ［ Result Status 1 ］ 7 6 5 4 3 2 1 0 EN DE OR ND NW MR EN ： End of Cylinder D.
Tests and Diagnostics 3-166 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read operation (0 to Maximum ) by 63 sectors. 2) Address uniqueness This subtest writes unique address data to each sector of the HDD track-by-track.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-167 5) Partial read This subtest reads 1GB data that is in minimum , middle and maximum address of the HDD area. 6) Write specified address This subtest writes specified data to a specified cylinder and head on the HDD.
Tests and Diagnostics 3-168 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [HDC Status] : P – 1F7h Bit Name Function 7 BSY （ busy ） 0: HDC is ready. 1: HDC is busy. 6 DRY （ drive ready ） 0: HDD does not accept the comm and.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-169 [Error register] Ｐ – 1F1h Bit Name Function 7 BBK （ BadBlockMark ） 0: Not used 1: Defective block mark detection.
Tests and Diagnostics 3-170 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock function.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-171 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HTML log file stored in the storage.
Tests and Diagnostics 3-172 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Physical Memory Capacity (MB) of memory which is installed in PC NetWork0 Name of LAN card. Only the first LAN card is displayed on the screen.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-173 3.36.1.3 Test Result The following table lists the test results. If an error occurs during a test, the line of the test on the screen is displayed in red color.
Tests and Diagnostics 3-174 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.37.1 Outline Describes notices and restrictions on using this program 3.
Tests and Diagnostics TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 3-175 6) Boot Media If the system is booted from the CD when both the CD and the USB m emory that contain WinPE T&D are connected to the PC, T&D in the USB mem ory starts up.
Chapter 4 Replacement Procedures [CONFIDENTIAL].
4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784).
4 Replacement Procedures TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ..................................................................................................
4 Replacement Procedures 4-iv [CONFIDENTIAL] TECRA A11/S11/P11 Sat ellite Pro S500 Series Maintenance Manual (960-784) 4.25 LCD unit ................................................................................................................. . 4-86 4.
4 Replacement Procedures TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-v Figure 4-29 Removing the Bluetooth module ................................................................. 4-51 Figure 4-30 Removing the smart card slot .
4 Replacement Procedures 4-vi [CONFIDENTIAL] TECRA A11/S11/P11 Sat ellite Pro S500 Series Maintenance Manual (960-784).
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-1 4 Replaceme nt Procedure s nits e. a guide as to which other FRUs must be removed before a , the battery pack must also be removed.
4-2 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Please pre quired p ance, when following ite Parts List ITEM No Quantity pare re arts in adv replacing the ms.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-3 The in this ma d in the part list by names. Parts List ITEM No al NAME E m ain parts nual are indicate the.
4-4 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Safety Precautions Please read the following safety instructions before disassembling the computer and always f t DANGER: 1) ollow the ins ructions while working on the computer.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-5 Before You Begin Take note of the following points before starti ng work. Always remove the AC adapter and or removing the mputer unless it is operating abnormally.
4-6 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Disassembly Procedure Four main types of cable connector are used. Back flip connector gs insert the cable into the be pulled out. To to be pulled out. To plate Normal pin connectors are used for all other cables.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-7 Assembly Procedures After the computer has been disassembled and the part that caused the faul or replaced, the computer must be reassem bled. t has been repaired bly work rrectly and do not have any screws left k that the computer operates correctly.
Screw Tightening Torque W CAUTION: Overtightening can damage components and screws; undertightening can hen you fasten screws, be sure to follow the torque list below. result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screw driver for quick and easy operations.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-9 Grip Color Some screws have a colored grip area to help you determine the length of the screw. : White length screw: Blue w Pink “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.
4-10 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Screw Notation To make the types maintenance of the computer easier, markings of the kinds of the screws including and lengths of the screws are indicated on the computer body.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-11 4.2 Battery pack Removing the Battery pack T CAUTION: to short circuit the terminals when removing the battery pack. o remove the battery pack, follow the steps below and refer to Figure 4-1.
4-12 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the Battery pack T CAUTION: There is a danger that the lithium ion battery pack may explode if not fitted, o install the battery pack, follow the steps below and refer to Figure 4-1.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-13 4.3 PC card/ExperssCard/Bridge media/Smart card T CAUTION: Insert or remove a PC card in accordance with any instructions in their 4.3.1 PC card Removing the PC card o remove the PC card, follow the steps below and refer to Figure 4-2.
4-14 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.3.2 ExpressCard Removing the ExpressCard T CAUTION: Insert or remove an ExpressCard in accordance with any instructions in the o remove the ExpressCard, follow the steps below and refer to Figure 4-3.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-15 4.3.3 Bridge media (SD/SDH Stick (PRO/PRO Duo), C memory card, miniSD/microSD Card, Memory xD-Pictu reCar.
4-16 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.3.4 Smart Card Removing the Smart Card T CAUTION: Insert or remove a Smart Card in accordance with any instructions in the o remove the Smart Card, follow the steps below and refer to Figure 4-5.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-17 4.4 Memory module Removing the Memory module To remove the mem ory module, confirm that the com puter is shut down. Then follow the s CAUTION: emory module, make sure the computer is powered off.
4-18 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4. Open the left and right latches outside and remove the memory module(s) .
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-19 Installing the Memory module To install the memory m odule, confirm that the computer is shut down. Then follow the steps b CAUTION: emory module, make sure the computer is powered off.
4-20 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.5 SIM card Removing the SIM card To remove the SIM card, follow the steps below and refer to Figure 4-8 and 4-9. 1. Slide the SIM card release latch in the direction as shown in the figure below.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-21 3. Remove the SIM card from the SIM card holder. Figure 4-9 Removing the SIM card (2) efer to Figure 4-8 and 4-9. 2. Lay the SIM card holder down and lock the SIM card release latch while sliding it in the opposite direction as shown in the figure 4-8.
4-22 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.6 NOTE : When repairing the PC, turn up the plastic film and clean the cooling fin with a Fin cover vacuum cleaner or other cleaning tool. Do not use cotton sticks and tweezers to remove dusts.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-23 4.7 HDD Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-11 and 4-12. CAUTION : Take care not to press on the top or bottom of a HDD.
4. Remove the following screws and separate the HDD and HDD holder . M3.0 4C FLAT HEAD screw 4 Figure 4-12 Removing the HDD M3.0 4C FLAT HEAD HDD HDD Holder M3.
Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-11 and 4-12. 1. Set the HDD to the HDD Holder and secure them with the following screw s . NOTE: When replacing the HDD holder with a new one, stick the gasket to the HDD M3.
4-26 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.8 Optical disk drive (DVD-ROM/DVD-Super Multi drive) T 4-14.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-27 1. Remove the following screw securing the optical disk drive assem bly. 2. Remove the optical disk direction as shown in the M2.5 5B FLAT HEAD screw 1 drive assembly from the slot while pushing it in the figure below.
4-28 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 3. Remove the following screws and ODD rear bracket from the optical disk drive . BIND screw 2 M2.0 3C Figure 4-14 Removing the optical disk drive M2.
Installing the Optical disk drive To install the Optical disk drive, follow the steps below and refer to Figure 4-13 to 4-15. 1. When installing a new optical disk drive , set the OD tical disk drive while securing the latches . D bezel to the op ODD bezel Optical disk drive Figure 4-15 installing the ODD bezel 2.
4-30 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.9 Keyboard Removing the Keyboard T CAUTION: As the keytop may fall out, when handling the keyboard always hold it by the o remove the keyboard, follow the steps below and refer to Figure 4-16 to 4-19.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-31 4. Remove the following screws securing the keyboard. M2.0 3C BIND screw 4 (with 10 key model) 0 3C BIND screw 2 (without 10 key model) or M2.
4-32 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) M2.0 3C BIND M2.0 3C BIND Figure 4-18 Removing the keyboard (without 10key model) (2) Latch Latch .
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-33 5. Lift the top edge of the keyboard while releasing the latches and turn the keyboard face down on the palm rest. 6. Disconnect the keyboard flexible cable from the connector CN3230 on the system board and remove the keyboard .
4-34 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-16 to 4-19. 1. Place the keyboard face down on the palm rest and connect the keyboard flexible cable to the connector CN3230 on the system board.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-35 4.10 SW board Removing the SW board To remove the SW board, follow the steps below and refer to Figure 4-20. 1. Disconnect the SW board FFC from the connector CN9500 on the system board.
4-36 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the SW board T r to Figure 4-20. 1. Slide the SW board into the guide to set it. 2. Connect the SW board FFC to the connector CN9500 on the system board.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-37 4.11 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-21. 1. Disconnect the wireless LAN antenna cables from the wireless LAN card (white antenna coaxial ess LAN card .
4-38 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the Wireless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-21. 1. Insert the wireless LAN card to the connector on the system board slantwise and press it to connect firmly.
TECRA A11/S11/P11 Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] 4-39 4.12 3G card Removing the 3G card To remove the 3G card, follow the steps below and refer to Figure 4-22. 1. Disconnect the 3G antenna cables from the connectors on the 3G card using an antenna coaxial cable disconnector.
4-40 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the 3G card To install the 3G card, follow the steps below and refer to Figure 4-22. 1. Insert the 3G card to the connector on the system board slantwise and press it to connect firmly.
4 Replacement Procedu es 4.13 Cover assembly and Base assembly r Removing the Cover assembly and Base assembly To remove the cover assembly and base assem bly, follow the steps below and refer to Figure 4-23 to 4-25. 1. Close the display and turn over the computer.
4-42 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4. Turn over the computer and open the display. 5. Turn up the insulator (LCD CONN INSULATOR) and disconnect the LCD harness from the connector CN5300 on the system board.
8. Separate the cover assembly and base assembly while releasing the latches. Cover assembly Base assembly Figure 4-25 Removing the cover assembly and base assembly (3) CAUTION: When separating the cover assembly and base assembly, lift the cover assembly up right above.
4-44 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the Cover assembly and Base assembly To install the cover assembly and base assembly, follow the steps below and refer to Figure 4-23 to 4-25. 1. Place the cover assembly on the base assembly and secure them screws .
4.14 Touch pad/Fingerprint sensor board Removing the Touch pad/Fingerprint sensor board To remove the touch pad/fingerprint sensor boa rd, follow the steps below and refer to Figure 4-26 to 4-28. 1. Turn up the insulator (TPAD LOW INSULATOR) and remove the following screws .
4-46 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4. Remove the touch pad plate (with the fingerprint sensor board). 5. Remove the following screws and separate the fingerprint sensor board pad plate . and touch M2.
6. Peel off the touch pad . NOTE : Do not reuse the removed touch pad. Be sure to use a new touch pad. Touch pad Figure 4-28 Removing the touch pad (2) Please prepare required parts in advance, when replacing the following item.
Installing the Touch pad/Fingerprint sensor board To install the touch pad/fingerprint sensor boa rd, follow the steps below and refer to Figure 4-26 to 4-28. 1. Connect the touch pad button FFC to the connector on a new touch pad and stick the touch pad in place.
3. Set the touch pad plate (with the fingerprint sensor board) in place. 4. Connect the dual button FFC to the connector on the touch pad. NOTE : When replacing the touch pad plate with a new one, stick the insulator (INSU TPAD LOW) to the touch pad plate in place.
4-50 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 7. Stick the acetate tape in place. NOTE : Stick the acetate tape as shown in the figure below.
4.15 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-29. 1. Disconnect the Bluetooth harness from the connector CN4440 on the system board. 2. Remove the Bluetooth module from the guides .
4-52 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-29. 1. Connect the Bluetooth harness to the connector on the Bluetooth module.
4.16 Smart card slot Removing the Smart card slot To remove the smart card slot, follow the steps below and refer to Figure 4-30 and 4-31. 1. Disconnect the smart card FPC from the connector CN9530 on the system board.
4-54 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 3. Remove the following screw securing the sm art card holder. 4. Lift up the hook of the smart card holder in the direction as shown in the figure below to remove the smart card holder from the slot.
TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-55 Installing the Smart card slot To install the smart card slot, follow the steps below and refer to Figure 4-30 and 4-31. 1. Slide the smart card holder into the slot until the hook is engaged.
4-56 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.17 USB/Sound board Removing the USB/Sound board To remove the USB/sound board, follow the steps below and refer to Figure 4-32. 1. Disconnect the USB/sound harness from the connector CN9530 on the system board and connector CN9630 on the USB/sound board.
TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-57 Installing the USB/Sound board To install the USB/sound board, follow the steps below and refer to Figure 4-32. 1. Set the USB/sound board into the slot of the base assembly.
4-58 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.18 Microphone harness Removing the Microphone harness To remove the microphone harness, follow the steps below and refer to Figure 4-33.
4.19 System board CAUTION: When replacing with a new system board, the following procedures must be executed. (1) Before replacing the system board, execute subtest02 “DMI ggginformation save” in 3.3 Setting of the hardware configuration of gggChapter 3 Test program in order to save the DMI information from gggsystem board to floppy disk.
4-60 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Removing the System board To remove the system board, follow the steps below and refer to Figure 4-34. 1. Disconnect the speaker harness from the connector CN6150 on the system board.
Installing the System board To install the system board, follow the steps below and refer to Figure 4-34. 1. Connect the DC-IN harness to the connector CN8800 on the back of the system board. 2. Set the system board on the base assembly in place and secure them with the following screws .
4-62 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.20 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-35. 2. Remove the speakers (left and right) from the speaker slots and the speaker harness from the guides .
TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-63 Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-35. 1. Install the speakers (left and right) to the speaker slots.
4-64 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.21 RGB harness/Serial port unit Removing the RGB harness/Serial port unit To remove the RGB harness/serial port unit, follow the steps below and refer to Figure 4-36.
TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-65 Figure 4-36 Removing the RGB harness/serial port unit RGB harness Serial port FFC M2.
Installing the RGB harness/ Serial port unit To install the RGB harness/serial port unit, follow the steps below and refer to Figure 4-36. bly and secure it with the bly and secure it with the NOTE: When replacing the serial port unit with a new one, stick the gaskets and 1.
4. Turn up the insulator (RGB SERIAL INSULATOR) and arrange the serial port FFC and RGB harness in place. NOTE: In models without a serial port unit, stick the RGB HNS INSULATOR in place.
4-68 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) NOTE: When replacing a base assembly with a new one, set the following parts as shown in the figure below.
(3G antenna model) (Without docking port model) TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-69.
(Wireless LAN antenna model) (ODD model) (Wireless LAN antenna model) 4-70 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual ( 960-784).
(TECRA S11 model) (TECRA S11 model) TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-71.
4-72 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4 CAUTION: Risk of explosion if battery is replaced by an incorrect type. .22 RTC battery Dispose of used batteries according to the laws and ordinances of your local authority.
Installing the RTC battery To install the RTC battery, follow the steps below and refer to Figure 4-37. 1. Set the RTC battery into the insulator (RTC BATT INSULATOR). 2. Stick the insulator (RTC BATT INSULATOR) on the system board. NOTE: Stick the RTC BATT INSULATOR on the system board as shown in the figure below.
4-74 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.23 CPU/Fin/DC fan Removing the CPU/Fin/DC fan To remove the CPU/fin/DC fan, follow the st eps below and refer to Figure 4-38 to 4-41. n the system board. o r NOTE : When removing the fin, be sure to remove the screws in the reverse order of the 1.
M2.0x4B BIND M2.0x4B BIND TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-75 Figure 4-39 Removing the fin/DC fan (external VGA model) (2) Fan harness Fin (wit.
4-76 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 3. Peel off the fan food . 4. Remove the following screws and separate the DC fan and fin . M2.0 3C BIND screw 2 Figure 4-40 Removing the fin/DC fan (3) Fin DC fan M2.
5. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 180 degrees with a flat-blade screwdriver. 6. Remove the CPU . Cam CPU Figure 4-41 Removing the CPU CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of the CPU may be damaged.
4-78 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Installing the CPU/fin/DC fan To install the CPU/fin/DC fan, follow the st eps below and refer to Figure 4-38 to 4-43. 2. Set the CPU to the correct position in the CPU socket .
4. When silicon grease is already applied to the fin, wipe them off with a cloth in advance. 5. Apply new grease (Shin-Etsu Chemical Co. X-23-7921-5) on the CPU using a special syringe as shown in the following fi gure. Apply quarter of scale (0.25ml) of grease evenly on the CPU chip.
6. If there are already cool sheets on the VGA, ICs or fin remove the cool sheet. Stick odel) NOTE : Do not reuse the cool sheet. Be sure to use a new cool sheet. new cool sheets on the fin in place. (only for the external VGA m Stick the cool sheets as shown in the figure below.
7. Set the DC fan to the fin and secure them with the following screw s . M2.0 3C BIND screw 2 8. Set the fan food to the DC fan. NOTE : Make sure that the guide rib of the fan food is engaged securely. Fan food 9. Set the fin (with the DC fan) in place and secure it with the following screws .
4-82 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4.24 MDC/SIM board Removing the MDC/SIM board To remove the MDC/SIM board, follow the steps below and refer to Figure 4-44 and 4-45. 1. Disconnect the SIM board FFC from the connector CN9570 on the system and CN9670 on the SIM board.
M2.0x6B BIND or M2.0x4B BIND CN9670 SIM board SIM board FFC MDC CN9570 RJ11 harness Figure 4-44 Removing the MDC/SIM board TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CON.
4-84 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 6. Disconnect the RJ11 harness from the connector CN3010 on the system board. arness holder. 9. Release the latches and remove the RJ11 harness holder . 7. Take out the RJ11 harness from the RJ11 harness holder.
TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-85 Installing the MDC/SIM board To install the MDC/SIM board, follow the steps below and refer to Figure 4-44 and 4-45. 1. Set the RJ11 harness holder to the system board while engaging the latches .
4-86 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 4 Replaceme nt Procedure s 1. Turn up the insulators (INSU ANT HLD L and INSU ANT HLD R) and release the harnesses. 4.25 LCD unit Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-46 to 4-51.
NOTE : In models with 3G antennas, insulator (3G HNS HLD INSULATOR) and spacer (3G HNS SPACER) are mounted as shown in the figure below. TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual .
4-88 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 2. Remove the following screws and separate the LCD assembly and cover assembly . M2.5 12B ew 2 M2.5 5B FLAT HEAD screw 4 FLAT HEAD scr Figure 4-47 Removing the LCD unit (2) M2.
3. Peel off the LCD mask cushions and remove the following screws . M2.5 5B FLAT HEAD screw 2 4. Remove the LCD mask while releasing the latches. NOTE: Release the lower part of the latches first. M2.5x5B FLAT HEAD LC D mask cushion LCD mask cushion LCD mask M2.
4-90 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 5. Turn up the insulator (LCD HNS INSULATOR) . 6. Remove the following screws and stand the LCD unit. M2.5 5C Tapping screw 4 Be careful that the LCD harness is connected to the connector on the back of the LCD unit.
7. Release the LCD harness from the guides of the LCD cover. 8. Peel the pull tape and disconnect the LCD harness from the connector on the LCD unit. LCD unit LCD harness Pull tape Guide Figure 4-50 R.
4-92 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 9. Remove the following screws and separate the LCD unit and Brake hinges . S-THIN HEAD screw M2.0 3C 2 Figure 4-51 Removing the LCD unit (4) M2.
Installing the LCD unit To install the LCD unit, follow the steps below and refer to Figure 4-46 to 4-51. 1. Set the brake hinges to the LCD unit and secure them with the following screws . M2.0 3C S-THIN HEAD screw 2 2. Connect the LCD harness to the connector on the LCD unit and secure it with the pull tape .
9. Set the LCD assembly to the guides of the cover assem following screws . bly and secure them with the 10. Turn up the insulators (INSU ANT HLD L and INSU ANT HLD R) and arrange the NOTE : Set the INSU ANT HLD R under the guide. M2.5 5B FLAT HEAD screw 4 M2.
4.26 Camera module/Wireless LAN antenna/3G antenna Removing the Camera module/Wireless LAN antenna/3G antenna To remove the camera m odule/wireless LAN antenna/3G antenna, follow the steps below and refer to Figure 4-52 and 4-53. 1. Disconnect the camera harness from the connector on the camera m odule.
4-96 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) 3. Peel off the wireless LAN antennas , 3G antennas and camera harness from the NOTE : Do not reuse the removed wireless LAN antennas and 3G antennas. Be sure to LCD cover.
Installing the Camera module/Wireless LAN antenna/3G antenna To install the camera module/wireless LAN antenna/3G antenna, follow the steps below and refer to Figure 4-52 and 4-53. 1. Stick new wireless LAN antennas in place. 2. Arrange the wireless LAN antenna cables in place.
6. Stick the camera cushion and square cushion on the LCD cover. NOTE : Stick the camera cushion and square cushion as shown in the figure below. 7. Connect the camera harness to the connector on the camera module and stick the camera module in place.
CAUTION: Replacing the wireless LAN antennas, 3G antenna and camera module with care of the followings: TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 4-99.
4-100 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784) Arrange the harnesses as shown in the figure below. Stick the aluminum sheet for the 3G model only.
Arrange the harnesses as shown in the figure below. TECRA A11/S11/P11 Satellite Pro S500 Series Maintenance Manual (960-784) [ CONFIDENTIAL] 4-101.
Arrange the harnesses as shown in the figure below. 4-102 [CONFIDENTIAL] TECRA A11/S11/P11 Sate llite Pro S500 Series Maintenance Manual (960-784).
Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent.
Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge.
Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization.
Appendices Appendix A Handling the LCD Module A - 6 [CONFIDENTIAL] TECRA A11/S11/P11/ Satellite Pro S500 Series Maintenance Manual (96 0-784).
Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System board (FHNSY*) Front V iew Figure B-1 System board (FHNSY*) layout (front) TECRA A1 1/S1 1/P1 1/Satellite Pr o S500 Series Mainte.
Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784) T able B-1 System board (FHNSY*) connectors and ICs (front) Number Na.
Appendix B Boar d Layout Appendices B.2 System board (FHNSY*) Back V i ew Figure B-2 System board (FHNSY*) layout (back) TECRA A1 1/S1 1/P1 1/Satellite Pr o S500 Series Maintenance Manual (960-784) [C.
Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784) T able B-2 System board (FHNSY*) connectors and ICs (back) Number Nam.
Appendix B Boar d Layout Appendices B.3 System board (FHVSY*) Front V iew Figure B-3 System board (FHVSY*) layout (front) TECRA A1 1/S1 1/P1 1/Satellite Pr o S500 Series Maintenance Manual (960-784) [.
Appendices Appendix B Boar d Layout B-6 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784) T able B-3 System board (FHVSY*) connectors and ICs (front) Number Na.
Appendix B Boar d Layout Appendices B.4 System board (FHVSY*) Back V i ew Figure B-4 System board (FHVSY*) layout (back) TECRA A1 1/S1 1/P1 1/Satellite Pr o S500 Series Maintenance Manual (960-784) [C.
Appendices Appendix B Boar d Layout B-8 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784) T able B-4 System board (FHVSY*) connectors and ICs (back) Number Nam.
Appendix B Boar d Layout Appendices B.5 USB/Sound- Jack board (FHNJK*/FHVJK*) V iew (front) (back) Figure B-5 USB/Sound- Jack board (F HNJK*/FHVJK*) layout (front/back) T able B- 5 USB/Sound- Jack boa.
Appendices Appendix B Boar d Layout B.6 Finger/Pad Button board (FHNFS*/FHVFS*) V iew (front) (back) Figure B-6 Finger/Pad Button board (FHNFS*/FHVFS*) layout (front /back ) T able B-6 Finger/Pad Butt.
Appendix B Boar d Layout Appendices B.7 SIM board (FHNSM*/FHVSM*) V iew: Not uued (front) (back) Figure B-7 SIM board (F HNSM*/FHVSM*) layout (front /back ) T able B-7 SIM board (FHN SM*/FHVSM*) conne.
Appendices Appendix B Boar d Layout B-12 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784).
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FHNSY*/FHVSY*) C.1 CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Pin No.
Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Table C-1 Memory A connector (200-pin) (2/3) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-3 Table C-1 Memory A connector (200-pin) (3/3) Pin No.
Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.2 CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-5 Table C-2 Memory B connector (200-pin) (2/3) Pin No.
Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Table C-2 Memory B connector (200-pin) (3/3) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-7 C.3 CN1900 SATA HDD interface connector (20-pin) Table C- 3 SATA HDD interface connector (20-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.5 CN1950 SATA ODD interface connector (13-pin) Table C- 5 SATA ODD interface connector (23-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-9 C.7 CN2110 PC CARD interface connector (70-pin) Table C- 7 PC CARD interface connector (70-pin)(1/2) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.8 CN2170 Smart Card interface connector (10-pin) Table C- 8 Smart Card interface connector (10-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-11 C.9 CN2300 DOCKING interface connector (140-pin) Table C- 9 DOCKING interface connector (140-pin) (1/3) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Table C-9 DOCKING interface connector (140-pin) (2/3) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-13 Table C-9 DOCKING interface connector (140-pin) (3/3) Pin No.
Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.10 CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 10 PCI-E Mini CARD interface connector (52-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-15 C.11 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin) Table C- 11 PCI-E Mini(3G/ROBSON) C ARD interface connector (52-pin) Pin No.
Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.12 CN3230 Key board interface connector (34-pin) Table C- 12 Keyboard interface connector (34-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-17 C.14 CN3010 MDC module interface connector (12-pin) Table C- 14 MDC interface connector (12-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.17 CN4620 USB interface connector (4-pin) Table C- C- 17USB interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB1PS-E5V 2 ZUSBCA-E3N 3 ZUSBCA-E3P 4 GND 1T GND 2T GND 3T GND C.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-19 C.19 CN5300 LCD interface connector (40-pin) Table C- 19 LCD interface connector (40-pin) Pin No.
Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.20 CN6150 Speaker interface connector (4-pin) Table C- 20 Speaker interface connector (4-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-21 C.24 CN8810 Battery connector (10-pin) Table C- 24 Battery connector (10-pin) Pin No. Signal Name Pin No. Signal Name 1 Q8811-1pin 2 BTMP1 3 Q8811-4pin 4 M5V 5 PSCL-S5P 6 PSDA-S5P 7 GND 8 DBT1OV-S5N 9 GND 10 GND C.
Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.27 CN5690 Displayport interface connector (20-pin) Table C- 27 Displayport interface connector (45-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-23 C.28 IS2140 MEDIA BRIDGE interface connector (45-pin) Table C- 28 MEDIA BRIDGE interface connector (45-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.29 IS2520 EXPRESS CARD interface connector (40-pin) (Case of FHNSY*) Table C- 29 EXPRESS CARD interface connector (26-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-25 C.30 CN9560 EXPRESS CARD interface connector (40-pin) (Case of FHVSY*) Table C- 30 EXPRESS CARD interface connector (26-pin) Pin No.
Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.31 CN9700 FELICA interface connector (6-pin) :Not used Table C- 31 FELICA interface connector (6-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-27 C.34 CN9500 P-SW interface connector (8-pin) Table C- 34 P-SW interface connector connector (8-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) C.35 CN9530 FHNJK*/FHVJK* board interface connector (40-pin) Table C- 35 FHNJK*/FHVJK* board interface connector (40-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-29 C.36 CN9550 FHNFS*/ FHVFS* board interface connector (14-pin) Table C- 36 FHNFS*/ FHVFS* board interface connector (14-pin) Pin No.
Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) USB/Sound- Jack board (FHNJK*/FHVJK*) C.38 CN9630 System board interface connector (40-pin) Table C- 38 System board interface connector (40-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-31 C.39 CN4621 USB interface connector (4-pin) Table C- 39 USB interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB0PS-E5V 2 ZUSBP2-E3N 3 ZUSBP2-E3P 4 GND 1T GND 2T GND 3T GND C.
Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) Finger/Pad Button board (FHNFS*/FHVFS*) C.43 CN3240 Dual point interface connector (12-pin) Table C- 43 Dual point interface connector (12-pin) Pin No.
Appendix C Pin Assignments Appendices TECRA A11/S11/P11/Satellite Pro S500 Series Main tenance Manual (960-784) [ CONFIDENTIAL] C-33 SIM board (FHNSM*/FHVSM*) C.45 CN9670 System board interface connector (10-pin) Table C- 45 System board interface connector (10-pin) Pin No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA A11/S11/P11/Satellit e Pro S500 Series Maintenan ce Manua l (960-784)[CONFIDENTIAL] D -1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Ma intenance Manual (960-784) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA A11/S11/P11/Sa tellit e Pro S500 Series Maintenan ce Manual (960-784) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Ma intenance Manual (960-784) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA A11/S11/P11/Sa tellit e Pro S500 Series Maintenan ce Manual (960-784) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Cod e set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Ma intenance Manual (960-784) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices TECRA A11/S11/P11/Sa tellit e Pro S500 Series Maintenan ce Manual (960-784) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] TECRA A11/S11/P11/Sate llite Pro S500 Series Ma intenance Manual (960-784) Table D-7 No.
Appendix E Key Layout Appendices 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard (+10 key ) Figur e E-1 UK keyboar d E.2 United States (US) Keyboard (+10 key ) Figur e E-2 US keyboar d TECRA .
Appendices Appendix E Key Layout E.3 Japan (JP) Keyboard (+10 key ) Figur e E-3 JP keyboar d E-2 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784).
Appendix E Key Layout E.4 United Kingdom (UK) Keyboard Figur e E-4 UK keyboar d E.5 United States (US) Keyboard Figur e E-5 US keyboar d TECRA 9100 Maintenance Manual ( 960-347) 3.
Appendices Appendix E Key Layout E.6 Japan (JP) Keyboard Figur e E-6 JP keyboar d E-4 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784).
Appendix F W iring diagrams Appendices 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Co.
Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784).
Appendix G BIOS r ewrite pr ocedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk Rewriting the BIOS 1.
Appendices Appendix G BIOS r ewrite pr ocedures G-2 [CONFIDENTIAL] TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784).
Appendix H EC/KBC r ewrite pr ocedur es Appendices TECRA A1 1/S1 1/P1 1/Satellite Pro S500 Series Maintenance Manual (960-784 [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system.
Appendix I Reliability Appendices TECRA A11/S11/P11/Satellite Pro S500 S eries Main tenance Manual (96 0-784) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration.
Appendices Appendix I Reliability I-2 [CONFIDENTIAL] TECRA A11/S11/P11/Sa tellite Pro S500 Series Maintenance Manual (960-7 84).
An important point after buying a device Toshiba S11 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Toshiba S11, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba S11.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba S11. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba S11 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
