Instruction/ maintenance manual of the product R30-A Toshiba
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GMAD00372010 11/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com . At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS upda tes, and ot her downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this prod uct will expose you to lead, a chemical known to the State of Ca lifornia to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Protection of Stored Data For your important data, please make periodic back-up cop ies of all the data stored on th e hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data.
4 5.375 x 8.375 ver 2.3 FCC Notice “Declarati on of Conformity Information” This equipment has be en tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interference in a residential installation.
5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology Interoperability Bluetooth ® modules ar e designed to be interoperable with any product with Bluetooth wireless technolo gy that is based on .
6 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy .
7 5.375 x 8.375 ver 2.3 Wireless Interoperability Wireless LAN pr oducts ar e designed to be interoperable with any wireless LAN pr oduct that is ba sed on Direct Sequence Spr ead Spectrum (DSS S) radio techno logy , and is compliant to: ❖ The IEEE 802.
8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequency electromagnetic ener gy . The level of energy emitted by Wirele ss LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones.
9 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This section is only applicabl e if your sys tem has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT . T o use this model pr operly , read th e User’ s Guide carefully an d keep it for your future refe re nc e.
10 5.375 x 8.375 ver 2.3 Operation is subject to the followi ng two conditions: (1) this device may not cause interference , and (2) this device must accept any interferenc e, including interference that may cause undesir ed operation of this device.
11 5.375 x 8.375 ver 2.3 Regulatory statements This product complies with any man datory product specification in any country/region whe re the pr oduct is so ld.
12 5.375 x 8.375 ver 2.3 In the European Union, these symbols indicate that when the last end user wishes to discar d this product, it must be sent to appropr iate facilities for recovery and r ecyclin g. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.
13 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance w ith European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
14 5.375 x 8.375 ver 2.3 listed above, the user must cease operating the Wireless LAN at that location and consult the local te chnical support staff responsib le for the wireless network. ❖ The 5 GHz T urbo mode feature is not allowed for operation in any European Comm unity country .
15 5.375 x 8.375 ver 2.3 Using this Equi pment in Japan In Japan, the frequency bandwidt h of 2,400 MHz to 2,483.5 MHz for second g eneratio n low-powe r data communication sy stems such as this equipment overlaps that of mo bile object iden tification systems (premises radio station and speci fied low-power radio station).
16 5.375 x 8.375 ver 2.3 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a fr equency bandwi dth from 2 ,400 MHz to 2,483.
17 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical da ta that may be contr olled under the U.S. Export Administration Re gulations, and may b e subject to the approval of the U.S. Department of Commerce prior to export.
18 5.375 x 8.375 ver 2.3 T rademarks Portégé and eco Utility ar e either register ed trademarks or trademarks of T oshiba America I nformation Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries.
19 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur production si tes.
20 5.375 x 8.375 v er 2.3 Contents Introduction ............................................. ................ 26 This guide ...................................... ...................... 28 Safety icons ............................................. ..
21 Contents 5.375 x 8.375 v er 2.3 Check list ...................................................... . 36 Precautions ................................................... . 37 Important information on your computer’s cooling fan......................
22 Contents 5.375 x 8.375 v er 2.3 Adjusting the quality of the external display ................................... ................... 75 Customizing your computer’s settings ................ 76 Caring for your computer ...........................
23 Contents 5.375 x 8.375 v er 2.3 Determining remaining battery power ............ 95 What to do when the main battery runs low ................................................ ............ 96 Setting battery notifications ...........................
24 Contents 5.375 x 8.375 v er 2.3 Chapter 5: Utilities . .............................. ................. 120 eco Utility ® ........................................................ 121 Password Utility ...............................................
25 Contents 5.375 x 8.375 v er 2.3 Disk or storage drive problems .......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155 Sound system problems ...
26 Introduction W elcome to the world of powerfu l, portable, multimedia computing. With y our T oshiba co mputer , your work and entertainmen t can accompa ny you wherever you go.
27 Introduction 5.375 x 8.375 ver 2.3 When considering addition s to your ho me office, purchase products that have ear ned the EN ERGY ST AR ® for all your equipment nee ds, which ca n save you money , save en ergy , and help pr otect the c limate. Visit http://www .
28 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Ser ies. Y our particular model may not have all the feat ures and specifications listed or illustrated.
29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safet y instructions that must be observed to avoid po tential hazards that coul d result in personal injuries, damag e to your equip ment, or loss of data.
30 Introduction Documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are designed to acc ommodate all possible configuratio ns for an en tire product Ser ies.
31 Chapter 1 Getting Started This chapter provides tips for using your comput er effectively , summarizes how to connect componen ts, and explains what to do the first time you use yo ur computer .
32 Getting Started Selecting a place to work ❖ Equipment t hat genera tes a strong electromagnetic field , such as stereo speak ers (other t han speakers that are connected to the computer) or speakerphon es. ❖ Rapid changes in temper ature or humidity and sources of temperature change such as ai r conditioner ve nts or heaters.
33 Getting Started Selecting a place to work ❖ When typing, k eep your wrists straig ht and try no t to rest your wr ists on the not ebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports o r the desk surfa ce.
34 Getting Started Selecting a place to work ❖ When using a n otebook for lo ng hours, it may be more comfortable to do ck the note book and use an exter nal keyboard, mouse and monitor . ❖ The keyboa rd and mouse (or trackball) sho uld be cl ose to your el bow level.
35 Getting Started Selecting a place to work T aking breaks and varying tasks ❖ Change the wa y you work s o that you are not stuck in the same postu re for long periods of time. Some peop le find it comfortable to occasi onally stand while using the notebook.
36 Getting Started Selecting a place to work Seeking additional help Follow the advice fr om your employ er’ s company heal th and safety staff. Contact them if you n eed assistanc e making adjustment to your workstat ion or adjus ting the lighting.
37 Getting Started Selecting a place to work Precautions Y our compute r is designed t o provide optimum safety and ease of use, and to withstan d the rigors of travel. Y ou should observe cer tain precaution s to furthe r reduce the risk of personal injury or damage to t he computer .
38 Getting Started Selecting a place to work Consider us ing a hard computer insulating pad or similarly suitable hard insula ting material when using a computer on your lap. Never place a h eavy object on the computer an d be careful not to drop a heavy object onto the compu ter .
39 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer .
40 Getting Started Connecting to a power source T o use ext ernal power or to ch arge the battery you must attach the AC a daptor . See “Connecting to a powe r sourc e” on page 4 0 . Please handle yo ur computer carefully to avoid scratching or damaging th e surface.
41 Getting Started Connecting to a power source (Sample Illustration) Power cord/cable and AC adaptor T o connect AC po wer to the computer: 1 Connect th e power cord/cable to the AC ad aptor .
42 Getting Started Charging the main battery 3 Connect the po wer cord/cable to a live electrical outlet. The AC power lig ht on the indicator panel glows white. Never attempt to conn ect or disconnect a powe r plug with wet hands. Failur e to follow this instruction could result in an electric shock, possibly resulting in serious injury .
43 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to tur n it on and begin using it, see “Exploring Y our Computer’ s Featur es” on page 106 .
44 Getting Started Registering your computer with T oshiba Setting up your software When you tur n on the computer for the firs t time, do not turn off the power again until the o perating system has loaded completel y . The names of windows displayed, and the order in which windows appear , may vary according to your software setup choices.
45 Getting Started T o Shut down your computer T o Shut down your computer 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm.
46 Getting Started T o Restart your computer T o Restart your computer 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm.
47 Getting Started Adding optional external devices 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Imag e) Sleep 4 Highlight Sleep , and then click or touc h the Sleep option.
48 Getting Started Adding memory (optional) Adding memory (optional) HINT : T o purchase additional me mory modules, se e the accessor ies information packaged with your system o r visit accessories.toshiba.com . Y ou r c o m p u t er comes with enough me mory to run mo st of today’ s popular applications.
49 Getting Started Adding memory (optional) T o avoid damaging th e computer’ s screws, use a s mall Phillips screwdr iver that is in good condition. Installing a memory module with the computer’ s power on may damage the compu ter , the module, or both.
50 Getting Started Adding memory (optional) 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key , and then click or touc h the Shut down option. The computer c loses all open applica tions, shuts down the operating s ystem, and the n turn s off.
51 Getting Started Adding memory (optional) 8 Using a small Phillips screwdriver , loosen the captive screw(s) that secure the memory module slot cover . 9 Remove the memory module slot cover . 10 Place the screw(s) and the c over in a s afe place so that you can retrieve them later .
52 Getting Started Adding memory (optional) 13 Pick up the memo ry module by its side s, avoiding any contact with it s connector . Position the module toward the socket, aligning the connector ’ s notch with t he matching key in the sock et.
53 Getting Started Adding memory (optional) (Sample Illustration) Pressing down on the memory module Do not force the memory module into posit ion. The memory module should be co mpletely inserted into the socket and level when secu red in place.
54 Getting Started Removing a memory module Always make sur e your computer and AC adaptor have adequate ventilation and ar e pr otected fr om overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
55 Getting Started Removing a memory module Do not try to remove a memory module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hiber nation mode. T he computer could hang up the next time yo u turn it on and data in memory will be lost.
56 Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilatio n and are protected from overheating when the power is tur ned on or when an AC adaptor is connected to a powe r outlet (even if your computer is in Sleep mode).
57 Getting Started Recover ing the Internal Storage Dr ive From time to time, Wind ows ® will display a pop-up that says, “Do you want to allow the follow ing program to make change s to this co mputer?” Th is is a security featur e to pr event pr ograms or people fr om doing th ings on your comput er without y our permissio n.
58 Getting Started Recovering the Inter nal Storage Drive A recovery image of you r computer is sto red on the inter nal storage dr ive, and th e image can be r estor ed by running t he recovery utilities dir ectly from your internal storage drive as described in the section s belo w .
59 Getting Started Recover ing the Internal Storage Dr ive When you create recovery media, o nly the operatin g system files and drivers orig inally shipped with the computer are backed up to the exter nal media a nd can be re stor ed fr om this media.
60 Getting Started Recovering the Inter nal Storage Drive An optional exter nal wr it ab l e optical disc drive must be connected to your computer in order for the DVD option to display in the dialog box. 2 Select DVD or USB Flash from the drop-down lis t, depending on the type of external media you want to use.
61 Getting Started Recover ing the Internal Storage Dr ive Restoring from recovery media The recovery process deletes information stored on the internal storage dr ive. Be su re to sav e your work to exter nal media before executing the recovery (see “Backing up your work” on p age 85 ).
62 Getting Started Recovering the Inter nal Storage Drive 5 A warning screen appears, stat ing that when the recovery is executed all data on your inter nal storag e drive will be deleted and r ewritten. Click or touch Ye s to continue. 6 Follow the on-scr een instructions to complete the recovery process.
63 Getting Started Recover ing the Internal Storage Dr ive 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Imag e) PC settings scr e en 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Refresh your PC without affecting your files , and click or tou ch Get Started .
64 Getting Started Recovering the Inter nal Storage Drive 7 Click or touch the Next button to begin. The “Ready to r efr esh your PC” scr een appear s. (Sample Image) Ready to refr esh your PC screen Y ou will be prompted to r efresh your system. 8 Click or touch the Refresh button.
65 Getting Started Recover ing the Internal Storage Dr ive 2 When the Windows ® charms appear c lick or touch the Settings ( ) charm. 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Imag e) PC settings scr e en 4 Click or touch Update and recovery .
66 Getting Started Recovering the Inter nal Storage Drive (Sample Image) Do you want to fully clean yo ur driv e? scr een 8 Select one of th e following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears.
67 Getting Started Recover ing the Internal Storage Dr ive Installing drivers and applications The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e origin ally bundled with your computer . Y ou must ha ve an Inte rnet connecti on to reinstall applications.
68 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Du al Pointing Device buttons AccuPoint ® II pointing device —Moves th e cursor and selects items on the screen. T o move the c ursor , gently push the pointing devic e in the direction you want the cursor to m ove.
69 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations descr ibed in this section are only suppo rted in certain a pplications, and only on certai n models.
70 Getting Started Using the touch pad T o: Do the following: Example: Move the on - screen pointer Slide your finge r across the touch pad in the dir ection you want to move the poin ter . T o move the pointer a lon ger distance, slide your finger several times across the touch pad in the prefer red dir ection.
71 Getting Started Using the touch pad Scroll vertically Slide two fingers along the r ight edge of the touc h pad in the direc tion you want to scr oll.
72 Getting Started Using the touch pad Adjusting touch pad settings While you ar e typing, th e on-scr een pointer may s eem to move or jump around “by itself” to r andom location s on the scr een. The on-scr een pointer may also seem to automatically s elect text, c lick buttons, and a ctivate oth er user interface elements.
73 Getting Started Using external display devices 2 Connect the de vice’ s video or U SB cable to the port on the computer an d to the device . 3 Connect the de vice’ s power cable to a live electrical outlet (if applicable). 4 T u rn on the ext erna l device (if applicable).
74 Getting Started Using external display devices manual that came with the te levision or display de vice for more information. Y our computer should automat ically detect the exter nal display device.
75 Getting Started Using external display devices This cycles th rough the settings in the followin g order (the last two options ar e available if an external monitor is connected): ❖ PC screen onl.
76 Getting Started Customizing your computer’ s settings Customizin g your computer’ s settings There are several ways in which you can customize your computer to suit your particular requir ements. Y o u can go into your compu ter settings to make adjustmen ts to your computer to suit yo ur needs.
77 Getting Started Caring for your computer Moving the computer Before moving your computer , even across the room, make sur e all drive act ivity has ended (the internal storage driv e indicator light stops glowing) and all exter nal peripheral cables ar e disconnected.
78 Chapter 2 Learning the Basics This chapter giv es some computing tips and provides important information about basic fe atures. Computing tips ❖ Save your work fr equently . Y our work stays in the computer’ s te mporary memory until you save it to the inter nal st orage drive.
79 Learning the Basics Using the keyboard ❖ Back up your files t o external media on a re gular basis. Label the ba ckup copies clearly and sto re them in a safe place.
80 Learning the Basics Using the keyboard Function keys The function ke ys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys be cause they execute programmed functions wh en pressed.
81 Learning the Basics Using the keyboard Overlay keys The keys with gray numb ers and symb ols on the f ront of them form th e numeric and cursor overlay . This o verlay lets you enter n umeric data or control the curs or as you wo uld using the 10-ke y keypad on a desktop co mputer’ s keyboard.
82 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Y our keyboard may have a back light illumination featur e. If the keyboard backlight set ting is set to Au to, the backlig ht turns on when you type on the keyb oard and turns off after a certain interva l when you st op typing.
83 Learning the Basics Mouse properties Double-tap — T ap quickly twice to zoom in. For e xample, double-tap a section of a W eb page to zo om in on tha t section.
84 Learning the Basics Saving your work Starting an app fr om the Start screen T o Start an a pp on the Start screen, move y our pointe r over the appropriate tile and click or touch to open, or sw ipe your finger to t he left fr om the r ight edge of th e scr een.
85 Learning the Basics Backing up your work Backing up your work Back up all the files yo u cre a te in case somet hing happens to your computer . Y ou can back up yo ur files to differ ent types of media such as CDs, DVDs, exter nal stora ge media, or to a netwo rk, if availa ble.
86 Learning the Basics Using the optical disc drive When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc drive is located on the side of the computer .
87 Learning the Basics Using the opti cal disc dr ive Inserting an optical disc T o insert an optical disc into the drive: 1 Make sure the computer is turn ed on. 2 Make sur e the dr ive’ s in-u se indicator light is off. 3 Press the drive’ s eject button.
88 Learning the Basics Using the optical disc drive Recording optical media Depending on the configurat ion, your co mputer may come with an optical disc dr ive that allo ws you to: ❖ Play pre-r ecorded and r ecorded optical media. ❖ Read/write data and multi- media files to recordable optical media.
89 Learning the Basics T oshiba’ s online r esources 2 Pull the tray out until it is fu lly open, remove the disc, and place it in its protective cover .
90 Chapter 3 Mobile Computing This chapter covers all aspe cts of using your computer while traveling. T oshiba’ s energy-saver design Y our computer en ters a low-power su spension mode when it is not being use d, thereby conserving energy and saving money in the process.
91 Mobile Computing Running the computer on battery power Battery Notice Battery life r ating is for compar ison purpos es only , and does not indicate th e battery life tha t will be obtained by any individual user .
92 Mobile Computing Charging batteries The RTC battery powe rs the RTC memory th at stores your system configur ation setting s and the current time and date information. It main tains this informatio n for up to a month while the computer is tu rned off.
93 Mobile Computing Charging batter ies TECHNICAL NOTE : The rechar ging of th e battery may not occur wh en your com puter is using all of the powe r provided by the AC adaptor to r un applications, fe atures, and devices.
94 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the computer is tu rne d on. T o rechar ge the RTC battery , plug the computer int o a live electrical outlet and leave the computer powered on for 24 hours.
95 Mobile Computing Monitoring battery power HINT : Be car eful not to confu se the battery lig ht ( )/power light ( ), and the power button light. When the power light o r power button light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command).
96 Mobile Computing Monitoring battery power TECHNICAL NOTE: T he computer drain s the battery faster at low temperatur es. Check your r emaining char ge frequently if you are working in te mperatures below 50 degr ees Fahr enheit.
97 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings . The Advance d settings tab of the Po wer Option s window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configur e the alarm settings to suit yo ur needs.
98 Mobile Computing Monitoring battery power These power -saving options con trol the way in which the computer is co nfigured. By using the m, you can inc rease the length of time you can use the computer before you need to rechar ge the battery . Microsoft ® has combined these options into preset Power Plans.
99 Mobile Computing Using the eco power plan T o edit a plan or to edit adva nced settings, continue to the following steps. 5 Click or touch Change plan settings to choose t he plan you want to edit. This scre en allows you to cha nge basic settings.
100 Mobile Computing Changing the main battery Changing the main battery When your main battery has ru n out of power , you have two options: p lug in the AC a daptor or install a cha r ged batt ery .
101 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlo cked position. (Sample Illustration) Unlock ing the battery release lock 6 Slide and hold the battery release latc h to release the battery . 7 Pull the discharged battery out of the computer .
102 Mobile Computing Changing the main battery Inserting a charged battery T o insert a batt ery: 1 Wipe the termin als of the ch ar ged battery wit h a clean cloth to ensure a good connectio n. 2 Insert the char ged battery into the slot until the latch clicks.
103 Mobile Computing T aking car e of your battery T aking care of your battery The followi ng sections offer tips on how t o take ca re of your battery and prolong its life.
104 Mobile Computing T aking car e of your battery Disposing of used batt eries The life of a battery pack depends on usag e. When the battery pack n eeds replacing, the main ba ttery light flash es amber short ly after you have fully recharged the ba ttery .
105 Mobile Computing T raveling tips Notice regar ding CR coin ce ll batteries, applicable to California, U.S.A. only: Perchlorate Material - sp ecial handling may apply .
106 Chapter 4 Exploring Y our Computer’ s Features In this chapter , you will explor e some of the special features of your comp uter . Exploring the Start screen The Start scr een is the launch ing.
107 Exploring Y our Computer’ s Features Exploring the Start scr een For detailed information on th e new functionalit y , r efer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most ot her computing tasks.
108 Exploring Y our Computer’s Features Exploring the desktop T iles Tiles can be acce ssed and launch ed from the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system.
109 Exploring Y our Computer’ s Features Exploring the desktop Icons An icon represents a folder , file, or program that can be quickly activated by double-c licking or touching the icon. Y ou can create a n ew desktop icon for any folde r , file, or prog ram by dragging the element’ s icon fr om its location in a window to the desktop ar ea.
110 Exploring Y our Computer’s Features Windows ® Store Notification area The notifica tion area displays icons o f tasks or p rograms that run continuously in the background and displays notifications . T o lear n more about each task, position the pointer over the icon for a few moments and a short descr iption of the task ap pears.
111 Exploring Y our Computer’ s Features Setting up for communications Setting up for communications T o connect to the Inte rnet or to communic ate across telephone line s with another co mputer , .
112 Exploring Y our Computer’s Features Exploring audio featur es Connecting your computer to a network Y ou can connect yo ur computer to a network t o increase its capabilities and functionality . Accessing a network For specific inf ormation ab out connec ting to the network, consult your netw ork administrator .
113 Exploring Y our Computer’ s Features Exploring audio features 5 When you have finished recording, click or touc h the Stop Recording button. The Save As dialog box appears.
114 Exploring Y our Computer’s Features Using the W eb Camera Using the Web Camera Y our computer may come with a built-in W eb Camera. With this W eb Camera y ou can do the following: ❖ T ake pic.
115 Exploring Y our Computer’ s Features Using an ExpressCar d ® Using an ExpressCard ® (Available on certain models.) The ExpressCar d ® slot supports the use of ExpressCard ® media. The slot also supports hot swapping, which allows you to replace one ExpressCard ® with another while the computer is on.
116 Exploring Y our Computer’s Features Using the Memory card reader Removing an ExpressCard ® 1 If you are not currently on the Desktop, choose the Desktop tile on the Start sc reen, othe rwise skip to step 2 .
117 Exploring Y our Computer’ s Features Using the Memory card r eader Do not us e the Copy Disk func tion for t his type of media. T o copy data from one media to anoth er , use the dr ag- and-dro p featur e of the Windows ® operating system.
118 Exploring Y our Computer’s Features Using the expansion port 3 Highlight, and then click or touch the item you would like to eject. If the syste m is unable to pr epar e the media for safe removal, a message will tell you to try again later . If the media can be removed no w , the system displays Safe to Remove Hardware .
119 Exploring Y our Computer’ s Features Using the expansion port T o locate yo ur expansion port please refer to your Quick Start docu ment. The expansio n port, locat ed on the botto m of your compu ter , is used to atta ch expansion devi ces such as a Port Replicator (not shipped with yo ur system).
120 Chapter 5 Utilities Y our computer includes several utilities designed to help you to reconfigur e your system to best meet your individu al needs. T ogether , these allow you to ascertain ce rtain system details, set additio nal options, or change default options.
121 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from usin g the eco power plan by trac king real-time power consum ption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility .
122 Utilities Password Utility Password Utility Setting a passw ord lets you walk away f rom your computer while providing additional protection for yo ur files. When you set a passwor d, you must enter the pas sword befo re you can work on your comput er again.
123 Utilities Password Utility T o set a supervisor pass word: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . (Sample Image) Supervisor Passw ord tab 3 Click or touch Supervisor Password .
124 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
125 Utilities Password Utility T o register a passwor d for the power -on password functions: 1 T o access Use r Password from the Start screen begin typing Password Utility . 2 Click or touch Password Utility . 3 Click or touch User Password . (Sample Image) User Pas sword tab 4 Click or touch Set .
126 Utilities Password Utility Deleting a user password T o cancel th e power - on password function: 1 T o access User Passw ord fr om the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
127 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating system. T o access it: 1 T o access Syst em Settings from the Star t screen begin typing System Settings .
128 Utilities System Settings ❖ Boot Options —Allows you to change the sequence in which your comp uter sear ches the dr ives for the operating system ❖ Boot Priority —Allows you to configure boot pr ior ity settings. ❖ Boot Speed —Reduces the time needed for the BIOS to initialize, using either the Fast or Nor mal settings.
129 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is en abled or disabled and sh ows the position of the USB port th at supports th e “USB Sleep and C harge function.” 1 T o access Sleep Utilities from the Start scr een begin typing System Settings .
130 Utilities Sleep Utilities ❖ When “USB Sleep and Char ge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the exter nal devices which ar e connected to the compatible ports .
131 Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come in to contact with USB ports. D o not allow USB ports to co me into cont act with meta l products, for example when carrying th e computer in your bag.
132 Utilities Sleep Utilities (Sample Imag e) Sleep and Char ge scre en With certain exter nal devices, the USB Sleep and Charge function may no t work no matter wh ich char ging mode you select. In those cases, disable USB Sleep and Char ge in the utility and turn the computer on to char ge the device, or use a different charging device.
133 Utilities Function Key Function Key The Function option is disabled by default. TOSHIBA Function Ke y enables you to activa te functions by pressing specific keys either si ngly or in combination with Fn. Some functio ns show the toas t notificatio n at the edge of the screen.
134 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box state, if necessary . Fo r detailed informatio n on using the utility to create recovery media, see “Creating recovery media” on page 58 .
135 Utilities TOSHIBA Application Installer TOSHIBA Application Installer Y ou must ha ve an Inte rnet connecti on to reinstall applications. The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e origin ally bundled with your computer .
136 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to r eplace the keyboard-based user pas sword authentication sys tem when booting u p.
137 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables l ogon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’ s Wind ows ® user account.
138 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not u se detergent to clean the reader . ❖ Avoid the following finger con ditions for enr ollment or recognition as they may r esult in fingerprint enr ollment errors or a drop in the fingerprint recognition succes s rate.
139 Utilities Fingerprint Authentication Utility Fingerprint read er li mitations ❖ The finger print r eader compares an d analyzes the unique charac teri stics in a fing erprin t. However , ther e may be instan ces where certain u sers are unable to reg ister their fingerpr ints due to insufficient unique characteristics in th eir fingerprints.
140 Chapter 6 If Something Goes Wrong Some problems you may encounter when using yo ur computer are relatively easy to identif y and solve. Others may r equire help from yo ur network administ rator or the manufacturer of the softw are pr ogram. This chapter aims to help you so lve many problems by yourself.
141 If Something Goes Wrong Problems when you turn on the computer If you ar e working in a pr ogram tha t suddenly fr eezes, chances are the program has stop ped responding. Y ou can exit the pr ogram withou t shutting down the operating system or closing other pr ograms.
142 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FA I L U R E / Windows Err or Recovery – Windows did not shut down successfully message. T o continue , select Start Windows normally . This can happen if the c omputer was put into Sleep mode and the battery ha s dischar ged.
143 If Something Goes Wrong The Windows ® operating system i s not working 3 If your comput er has a removable ba ttery , connect t he AC adaptor to t he computer .
144 If Something Goes Wrong The Windows ® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, us e the optio ns in the Startup menu to fix the problem.
145 If Something Goes Wrong The Windows ® operating system i s not working Reset your computer ❖ All of your pers onal files and a pps are re moved ❖ Y our computer set tings are changed back to their defaults For mor e informatio n, see “Reset your PC” on page 64 .
146 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable debugging mode Starts Windows ® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists a ll the drive rs that ar e installed during startup ❖ Enable Safe Mode Starts Windows ® with a minimal s et of drivers and services.
147 If Something Goes Wrong Fixing a problem with Device Mana ger My browser cannot find a site I bookmarked. The W orld Wide W eb is con stantly changing . A site you bookmarked yesterday may not be available toda y or its server may be down f or temporary r epair .
148 If Something Goes Wrong Memory problems Checking device properties Device Manager provid es a way to view the pr operties of a device. Properties include t he name of th e manufacturer , the type of device, t he drivers installed, and the system resources assigned to the device.
149 If Something Goes Wrong Memory problems 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm. 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Shut down 4 While holding the Shift key , clic k or touch the Shut down option.
150 If Something Goes Wrong Power and the batter ies Power and the batteries Y our computer re ceives its po wer thr ough the AC adaptor and power cor d/cable or from the syste m batter ies (battery and real-time clock (RTC) battery). Power problems are interrelated.
151 If Something Goes Wrong Keyboard pr oblems The battery appears not to power th e computer for as long as it usually does. If you fr equently r epeat sh allow char ge and dischar ge, the battery meter may become inaccu rate. Let the battery discharge completely , then try charging it again.
152 If Something Goes Wrong Display problems HINT : Pressing the Fn + F5 key several times will advance you through the d isplay opti ons. If you are using an exter nal monito r: ❖ Check that the monito r is turn ed on. ❖ Check that th e monitor’ s pow er cord/cable is firmly plugged into a working powe r outlet.
153 If Something Goes Wrong Disk or storage drive pr oblems ❖ Project to a second screen ❖ Adjust ClearT ype text 4 Click or touch OK . The display mode is set to Simultaneous and the external display device do es not work. Make sure the external monit or is capable of displaying at resolu tions of 1280 x 800 or higher .
154 If Something Goes Wrong Disk or storage drive pr oblems 3 Right-click or tou ch the drive you wish to check. (Sample Image) Clicking on or touching the drive 4 In the pop-up men u, click or tou ch Properties . The dr ive’ s Pr operties box appears.
155 If Something Goes Wrong Optical disc drive problems 4 Click or touch the Optimize button. The system will display the st atus as it optimizes and defragments the dr ive. Y our data files are damaged or corrupted. Refer to your softwar e document ation for file recove ry proc edur es.
156 If Something Goes Wrong Sound system pr oblems If you need to remove a disc and canno t turn on the computer (for ex ample, if the battery is co mpletely dischar g ed), use a narr ow object, such as a straightened paper clip, to pr ess the manual ejec t button.
157 If Something Goes Wrong ExpressCar d ® problems ExpressCard ® problems (Available on certain models.) ExpressCar ds ® include many types of devices, such as a removable hard disk, additional memory , or a pa ger . Most ExpressCard ® pr oblems occur dur ing installation and setup of n ew cards.
158 If Something Goes Wrong ExpressCar d ® problem s The computer stops working (hangs) when you insert an ExpressCard ® . 1 If the ExpressCard ® causes the system to hang, ho ld down the ON/OFF but ton until the compute r shuts down (approximately 10 seconds).
159 If Something Goes Wrong Printer pr oblems 3 Highlight, and then click or touch the item you would like to eject. The Safe T o Remove Hardwa re message appears. 4 Remove the device. Never swap module s when the co mputer is in Hiberna tion or Sleep mode.
160 If Something Goes Wrong Wireless networking pr oblems Y ou may have conn ected the pr inter while the co mputer is on. Disable Sle ep mode, tur n off the computer , and tur n off the printer . T ur n the printer back on, ma ke sure it is online, and then tur n the computer back on.
161 If Something Goes Wrong Wireless networking pr oblems ❖ V erify that the Se rvice Set Identif ier (SSID), or ne twork name, is correct - i.e., that it match es the SSID assigned to the acces s point you ar e attempting t o connect thr ough. SSIDs ar e case-sens itive.
162 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the pr oblem yourself. For general pr oblems playing a DVD title, try the following steps: 1 V erify that the disc is in a form at that the drive support s.
163 If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is e nabled, it runs on top of any movie or title you ar e watching. T o disable the scr een saver: 1 Right-click the de sktop and click Personalize in the menu.
164 If Something Goes Wrong Develop good computing habits Read the documentation. It is very diffi cult to pr ovide a fail-safe set of steps you can follow every t ime you experience a problem with the computer . Y our ability to solve pr oblems will improve as you learn about how the computer and its softwar e work together .
165 If Something Goes Wrong Develop good computing habits 3 In the left pa ne, click or t ouch System Protection . The System Pr otection tab of th e System Pr operties window appears. 4 Click or touch Configure . 5 Under Restore settings sele ct T urn on System Protection .
166 If Something Goes Wrong Develop good computing habits 7 V erify that the Res tore point you chose is the corr ect one. If it is not, click or touch Ba ck to return to the prev ious step. 8 Close all programs and save all open files. 9 Click or touch Finish , and then Ye s to b egin the system res t o re .
167 If Something Goes Wrong Develop good computing habits For additional Help, w hile in the Window s ® Desktop screen, press the F1 key to launch the Windows ® Help and Support scr een.
168 If Something Goes Wrong Develop good computing habits ❖ Do one installation at a time. If you ha ve several new items to add to y our computer sys tem, install just one at a time, cr eating r estor e points immediately befor e each successive installation.
169 If Something Goes Wrong If you need further assistance ❖ If you ar e attempti ng to char ge a devi ce without an AC adaptor connect ed to the comput er , the computer 's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted.
170 If Something Goes Wrong Other T oshiba Internet W eb sites Contacting T oshiba T oshiba’ s T echnical Support W eb site For technic al support, or to stay cu rrent on the most recent software and hardware options for y our computer , and for other product informa tion, be su re to regularly check the To s h i b a W e b s i t e a t support.
171 If Something Goes Wrong T oshiba’ s worldwide offices For mor e information on additi onal T oshiba worldwide locations, please visit: w ww .tos hiba.co.jp/index.htm . Latin America and Caribbean T oshiba Amer ica Information Systems, Inc. 9740 Irvine Boul evard Irvine, California 92618 United State s Mexico T oshiba de México S.
172 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications.
173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernati on mode Fn+ This TOSHIBA Function key activat es instant secur ity . The user logon screen will appear and a user with a valid account will ne ed to log back on to gain access to the computer .
174 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Functio n key cycles through the display options and highlight s the available options.
175 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad Fn+ This T O S H I B A Function ke y decreases the screen brightness. Fn+ This T O S H I B A Function ke y increases the screen brightness.
176 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the cursor control overlay Disabling or enabling the numeric overlay Disabling or enabling the scroll lock V olume Mute Fn+ This TOSHIBA Function key enables/disables the cursor control overlay .
177 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key allows you to zoom ou t. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Fu nction key de creases the speaker volume.
178 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Y our computer ships with the corr ect power supply f or the country of pur chase. Th is appendix shows the sh apes of the typical AC power c ord/c able connectors for vari ous parts of the world.
179 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may no t be available on you r computer . Acronyms The following acr onyms may a ppear in this User’ s Guide.
180 Glossary DPI Dots Per Inch DVD Digital V ersatile (or Video) Disc DVD-ROM Digital V ersatile (or Vide o) Disc Read-Only Memory eSA TA external Serial Advanced T echnology Attachment FAT File Alloc.
Glossary 181 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid Stat e Drive TFT Thin Film T ransisto.
182 Glossary B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS . baud rate —The speed at which a communication de vice, such as a prin ter or modem, transmits informa tion.
Glossary 183 C cache —A section of very fast memory in which fr equently used information is duplicated for quick acc ess. Accessing data from cache is faster than access ing it from the comput er’ s main memory . See also CPU cache , L1 cache, L2 cache .
184 Glossary controller —A device that co ntrols the transfer of data from a computer to a peripheral device and vice versa. F or example, disk drives, monitors, keyboards, and pr inters all requir e controllers. CPU —See Central Processing Unit (CPU) .
Glossary 185 disc —A ro und, flat piece o f mater ial, designe d to be re ad fro m and written to by optical (laser) t echnology , and used in the production of optical discs, such as CDs and DVDs.
186 Glossary eSA TA —An exter nal device that suppo rts hot swapping a nd fast data transf er . V ery usef ul in storing an d transferr ing large files. executable file —A computer pr ogram that is ready to run. Application programs and batch files are examples of executable files.
Glossary 187 Function key —(1) A feature in which ce rtain keys in combination with the Fn key can set syste m options or control system parameters, such as the battery save mode. (2) A key or combina tion of keys that activates a memory reside nt prog ram.
188 Glossary I icon —A small imag e displayed on the s creen that repr esents a function, file, or prog ram. interlaced —A method of refreshing a computer screen, in which only every other line of pi xels is r efr eshed. Inter laced monitors take two pa sses to cr eate a complete scr e en image.
Glossary 189 load —T o move informat ion from a storage device (such as a hard disk) into memo ry for processing. local area network —See LAN . logical drive —A section of a disk tha t is recognized by the operating system as a separate dis k drive.
190 Glossary non-interlaced —A method of r efr eshing a co mputer scr een, in which each pixel of every lin e is refr eshed as th e electr on beam scans across and down the screen. Compare interlaced . non-system disk —A disk for stor ing progra ms and data that cannot be us ed to start th e computer .
Glossary 191 pointer —An icon (usually an arrow) th at moves on the scr een when you slide yo ur finger ac ross the touch pa d or move a mouse. Used to point to and s elect/activate o n-screen items, such as icons , menu items, and butt ons.
192 Glossary RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mix ing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connecto r used to conne ct a computer to a n etwork. ROM (Read-Only Memory) —Non-volatile memo ry that can be read bu t not writ ten to.
Glossary 193 system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating wh ere users are to enter commands.
194 Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 112 AccuPoint® primary button 68 secondary button 68 adding memory check total memory 56 memory (optional) 48 optional extern.
195 Index power options 96 real-t ime clock (R TC) 92 rechar ge time 91 rem o vi n g 100 RTC m e m or y 92 running computer on battery power 90 safety pr ecautions 103 setting notifications 96 taking .
196 Index DVDs using 85 E eco power plan 99 eco Utilit y® 121 eject button optical disc drive 86 eject, optical dis c drive 86 enabling touch pad 72 ENERGY ST AR® 26 expansion capability 118 expansi.
197 Index internal storage drive rec ov e ry 57 K keyboard function keys 80 overlay keys 81 special Windows® keys 80 troubleshooting 151 using 79 keys function keys 80 overlay for cursor contr ol 81 .
198 Index optional external devices adding 47 P password deleting a supervisor 124 deleting a user 126 instant password 122 power -on password 122 setting 122 setting a supervisor 122 setting a user 1.
199 Index a place to wor k 31 power plan options 98 video cables 73 Service Station 134 setting low battery notifications 96 setting up AC adaptor 40 adding memory (optional) 48 communications 111 com.
200 Index eject button 155 error mes sage, warning res um e fa i lu re 142 Erro r -checking 153 Express Card® 157 Express Card® checklist 157 Express Card® slot appears dead 157 Express Card®, err.
201 Index Settings 107 Share 107 Start 107 Windows® charms 107 Windows® key 80 Windows® operating system desktop 108 , 116 , 117 , 158 troubleshooting 143 Windows® Store 110 wirele ss networking 1.
An important point after buying a device Toshiba R30-A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba R30-A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba R30-A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba R30-A you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba R30-A will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba R30-A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba R30-A.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba R30-A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba R30-A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
