Instruction/ maintenance manual of the product Network Viewer Toshiba
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1 Toshiba LAN connected MFPs with N etwork Viewer, ImageVision2000 or SmartLink2000 The Toshiba Network Viewer, ImageVision2000 a nd SmartLink2000 products support the following Toshiba MFPs when conn.
2 Depending on whether or not the LAN has a DHCP se rver to automatically assign IP addresses and related items. • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ TCP/IP Æ HOST NAME = “Domain Name” setting defined for device driver in Ne twork Viewer, ImageVision2000 or Sm artLink2000.
3 By default the device driver for Tos hiba MFPs connect ed via a LAN will detect the IP being used by the Toshiba MFP each time the driver st arts because the “Determine IP Address every time drive.
4 1.1.1.3. SUBNET MASK This should be a valid net mask for the local network, e.g. 255.255.255.0. The Network Administrator should be able to tell you what this should be, or you could try running IPCONFIG.EXE on a LAN PC to see what it is set to on the PC – it may be the sam e for the Toshiba MFP.
5 If you only want to use the Toshiba MFP to se nd faxes from ImageVision2000/Sm artLink2000 and do not have an SMTP server IP to use for sending emails from the Toshiba MFP then set the IP of the PC where ImageVision2000/SmartLink2000’s device driv er for this Toshiba MFP is running.
6 match the FTP SERVER LOGIN NAME and FTP SERVER LOGIN PASSWORD settings on the MFP using the MFP’s front panel: • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN NAME • Prog.
7 Checking Communication Check NIC is receiving power Check the LED indicators on the Toshiba MFP’s NIC: • Green LED is lit while the NIC is properly connected to the LAN • Amber LED blinks whil.
8 • Press ENTER Windows 2000/XP • Start a command prompt: Click “Start, Programs, A ccessories, Command Prom pt” • Type: TELNET 127.0.0.1 25 • Press ENTER If there is no SMTP server running you s hould see a message box saying something like: Could not open a connection to 127.
9 If you don't see this line… • Ensure that the Network Viewer/ImageVision2000/ SmartLink2000’s device driver is running (check the “Devices” folder) • Examine the Windows System Tray for the Networ k Viewer/SmartLink2000 device driver’s icon – it looks like a prin ter on a LAN cable.
10 Double click the icon to open the dr iver’s status window then click the “General” tab and make sure it says “Waiting for job …” • Check that no firewall is running on either PC th at prevents connections to port 25 on the Network Viewer/SmartLink2000 PC from the other PC.
11 what is wrong e.g. “No active device” or “N o device to deliver by sel ected distribution method” might indicate that the device driver is not running – to correct this problem, open “Devices” folder, select the device a nd click the green “S tart” button in the “Devices” folder’s toolbar.
12 • Collect the .DEV file from the main Imag eVision2000/SmartLink2000 program files folder named after your device. • Collect a Function List printed by the Toshiba MFP Send all the above to support@wordcraft.com for review. Check can read setup da ta from Toshiba MFP in to Network Viewer/SmartLink2000 1.
13 7. If the above doesn’t appear or an error such as “Invalid cr edentials for setup” appears: • Check that the INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN NAME setting on the Toshiba MFP matche s exactly th e “FTP User” setti ng defined for the device driver.
14 e.g. C:Program FilesUnimessage Pro C:Program FilesSmartLink 3. Locate the .DEV file named after the device driver you have defined in Network Viewer/ImageVision2000/SmartLink2000 to communicate with and control the LAN connected Toshiba MFP. 4. Open this file using any availabl e text editor, e.
An important point after buying a device Toshiba Network Viewer (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba Network Viewer yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba Network Viewer - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba Network Viewer you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba Network Viewer will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba Network Viewer, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba Network Viewer.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba Network Viewer. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba Network Viewer along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
