Instruction/ maintenance manual of the product FS-3600 Toshiba
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TEC T OSHIBA T EC A MERICA OWNER 's M A N U A L TEC Electronic C ash R egister FS-3600 Series Document No. O M- 3600 Original : May., 2001 (Revised : Sept.
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FS-3600 and Accessories One Year Limited Warranty Toshiba TEC America warrants this product to be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase from Toshiba TEC America or an Toshiba TEC America authorized dealer or distributor.
Toshiba TEC America provides this public ation as is without warranty of any kind, either expressed or implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication.
Table of Contents Owners Ma nual................................................................................ 1-1 FS-3600 Overview 1-1 1.1 Introductio n ............................................................................. 1-3 1.2 Order Entry Screen .
3.3.4 Open Priced M enu Item ............................................. 3-11 3.3.5 Scalable Menu Item ................................................... 3-11 3.3.6 Enter Modifiers With Forced Display ......................... 3-12 3.3.7 Enter Modifiers With S pecial Instructions .
3.11.1 Void Items on St ored Chec ks .................................... 3-40 3.11.2 Add a Discount or Surcharge ..................................... 3-41 3.11.3 Exempt Tax from a Check ......................................... 3-45 3.11.4 Add a Ti p .
5.1.2 Report Balanci ng Notes ............................................... 5-5 5.1.3 Report Sample Formats .............................................. 5-6 5.1.4 List of Re ports.............................................................. 5-7 5.
Chapter 1 FS-3600 Overview.
Introduction Chapter 1 - FS-3600 Overvie w 1-2 FS-3600 Owner’s Manual.
Chapter 1 - FS-3600 Overvie w Introduction FS-3600 Owner’s Manual 1-3 1.1 Introduction The FS-3600 is a touch screen POS sy stem for use in the hospitality industry.
Order Entry Screen Chapter 1 - FS-3600 Overvie w 1-4 FS-3600 Owner’s Manual 1.2 Order Entry Screen The order entry screen displays when the system is in POS mode. The left side of the screen displays guest check info rmation as transactions are entered, adjusted and tendered.
Chapter 1 - FS-3600 Overvie w Order Entry Screen FS-3600 Owner’s Manual 1-5 Sample Order Entry Screen.
Sample FS-3600 Screens Chapter 1 - FS-3600 Overvie w 1-6 FS-3600 Owner’s Manual 1.3 Sample FS-3600 Screens When a FS-3600 workstation is powe red on, the default screen for that station displays. This is ty pically a screen for employees to use to log into the station for POS operations.
Chapter 1 - FS-3600 Overvie w Sample FS-3600 Screens FS-3600 Owner’s Manual 1-7 After logging in, the screen set as default for the emplo yee’s Job Code will display. Different screens may display for servers, bartenders, cashiers, etc. In most operations, after an employee has logged in, the s ystem allocates the next check number.
Sample FS-3600 Screens Chapter 1 - FS-3600 Overvie w 1-8 FS-3600 Owner’s Manual Sample - Start/Recall Check Screen Assume from this screen sample that the {NEW~TABLE} key is pressed and that the check require s a table number and number of guests.
Chapter 1 - FS-3600 Overvie w Sample FS-3600 Screens FS-3600 Owner’s Manual 1-9 In this sample {TABLE~NUMBER} and {#~GUES TS} are function keys which require a nume ric entry.
Sample FS-3600 Screens Chapter 1 - FS-3600 Overvie w 1-10 FS-3600 Owner’s Manual After any required prompts are satisf ied the server is ready to enter items on the check. In the sample screen below, each menu category ke y shown is a screen sele ct to that category’s items.
Chapter 1 - FS-3600 Overvie w Sample FS-3600 Screens FS-3600 Owner’s Manual 1-11 Assume the screen link key fo r STEAKS was pressed from the previous screen (FOOD MENU sampl e). As Menu Items keys are pres sed, any programmed Forced Displays for that item will appear.
Sample FS-3600 Screens Chapter 1 - FS-3600 Overvie w 1-12 FS-3600 Owner’s Manual When a check is ready to be tendered, a scree n with cashier functions can be used. NOTE the {ENTER} key – this is actuall y the TOTAL key which is also used to finalize a numeric entry.
Chapter 1 - FS-3600 Overvie w POS Key Functions - Summary FS-3600 Owner’s Manual 1-13 1.4 POS Key Functions - Summary Key Function POS Function Description Add Check Used to combine two or more stored checks to the current check. Both the current check and the added check must have already been store d (from a previous service round).
POS Key Functions - Summary Chapter 1 - FS -3600 Overview 1-14 FS-3600 Owner’s Manual Key Function POS Function Description Category Applies to the FS-2700. Change Modifier This function is used to change modifiers of a Menu Item without having to void and reenter the Item.
Chapter 1 - FS-3600 Overvie w POS Key Functions - Summary FS-3600 Owner’s Manual 1-15 Key Function POS Function Description Exec Batch 1 - 4 This function enables calling a DOS batch file outside of the POS app lication then restoring the POS application.
POS Key Functions - Summary Chapter 1 - FS -3600 Overview 1-16 FS-3600 Owner’s Manual Key Function POS Function Description Labor Report NLU (Number Look Up) Designed primarily for the FS -2700. Used to print Labor Reports from the keyboard.
Chapter 1 - FS-3600 Overvie w POS Key Functions - Summary FS-3600 Owner’s Manual 1-17 Key Function POS Function Description Mgr Mode This key type is used to access the Manager Mode area of the system. Manager Mode contains the Database Setup, Reports, Utilities, Inventory and Timeclock Menus.
POS Key Functions - Summary Chapter 1 - FS -3600 Overview 1-18 FS-3600 Owner’s Manual Key Function POS Function Description Recall Check Order Type #1- #4 These four function keys are used to recall checks of only the s pecified Order Type. Recall Table This key is used to recall checks being tracked by the table number.
Chapter 1 - FS-3600 Overvie w POS Key Functions - Summary FS-3600 Owner’s Manual 1-19 Key Function POS Function Description +Seat Used to increment the current seat number. When a new transaction is started, or a check is recalled, the current seat number is 1.
POS Key Functions - Summary Chapter 1 - FS -3600 Overview 1-20 FS-3600 Owner’s Manual Key Function POS Function Description Station Report NLU (Number Look Up) Designed primarily for the FS-270 0 to print a Station Report from the keyboard. Index the function number of the report then press {STATION~ REPORT~NLU} .
Chapter 1 - FS-3600 Overvie w POS Key Functions - Summary FS-3600 Owner’s Manual 1-21 Key Function POS Function Description Table Number T his key is used to assign a table number to a check, or change a table number of a check.
POS Key Functions - Summary Chapter 1 - FS -3600 Overview 1-22 FS-3600 Owner’s Manual Key Function POS Function Description Total This key is used for several purposes: End a service round , storing the check and leaving it unpaid. ∗ This is called "Service Totaling" the check.
Chapter 1 - FS-3600 Overvie w POS Key Functions - Summary FS-3600 Owner’s Manual 1-23 Key Function POS Function Description Video Mode # 1 - # 8 These eight function keys ar e used to set the current Kitchen Video System into the specified mode.
POS Key Functions - Summary Chapter 1 - FS -3600 Overview 1-24 FS-3600 Owner’s Manual Key Function POS Function Description Xfer Chk To Svr This key type is used to transfer a check to one user from another. This key type is used when the server who created the check is giving the check to another server.
Chapter 2 Access the System.
POS Key Functions - Summary Chapter 2 - Access the System 2-2 FS-3600 Owner’s Manual.
Chapter 2 - Access the System Manager Overrides FS-3600 Owner’s Manual 2-3 2.1 Manager Overrides The TEC FS-3600 system has an extensive secu rity system.
Clocking In/Out Chapter 2 - Access the System 2-4 FS-3600 Owner’s Manual 2.2 Clocking In/Out The FS-3600 has an optional timekee ping function that tracks attendance records. The Timekeepin g system is used only for the purpose of tracking attendance, it does not provide access to POS operations.
Chapter 2 - Access the System Clocking In/Out FS-3600 Owner’s Manual 2-5 2.2.2 Clock Out Notes: Employees will be required to Declare Ti ps when clocking out if their Job Code has TIPPED set to YES. A minimum declared tip entry can be required by setting option MIN TIP in the System Config.
Login/Logout Chapter 2 - Access the System 2-6 FS-3600 Owner’s Manual 2.3 Login/Logout Logging into the system allows access, as the user’ s security level permits, to guest check handling and M anager Mode. NOTES An employee can be logged into one stat ion at a time.
Chapter 2 - Access the System Login/Logout FS-3600 Owner’s Manual 2-7 2.3.1 Login Procedure 1. Index employee I.D. #. 2. Press {LOGIN/LOGOUT} . 3. If prompted, index the us er’s password and pres s {TOTAL} . 4. If prompted, select the Job Code for this shift.
Login/Logout Chapter 2 - Access the System 2-8 FS-3600 Owner’s Manual 2.3.3 One-Touch Login NOTES This feature is used to create keys on the screen which employees press to login. To set up this feature: • Set the ONE TCH LOGIN option in the User Setup T able to YES for the employee(s).
Chapter 3 Guest Check Functions.
New Guest Checks Chapter 3 - Guest Check Functions 3-2 FS-3600 Owner’s Manual.
Chapter 3 - Guest Check Functions New Guest Checks FS-3600 Owner’s Manual 3-3 3.1 New Guest Checks Guest Check Numbers • Guest checks are assigned a che ck number by the system. • Blocks of check numbers are allo cated to each workstation, so the range of check numbers will al ways be the same for each workstation.
New Check Prompts Chapter 3 - Guest Check Functions 3-4 FS-3600 Owner’s Manual 3.2 New Check Prompts All checks are tracked by a system-assi gned check number. In addition, other check information can b e required and attached to the check. These options are Table Numbe r, number of guests, and an order/tent number.
Chapter 3 - Guest Check Functions New Check Prompts FS-3600 Owner’s Manual 3-5 3.2.2 Guest Count A guest count can be required fo r the Order Type by the REQ GUEST CNT flag in the Order Type Table. The Order Type is determined by the Job Code of the Use r logged in.
New Check Prompts Chapter 3 - Guest Check Functions 3-6 FS-3600 Owner’s Manual 3.2.3 Order Type All checks must be assigned to an Orde r Type. Most Job Codes will be assigned a default Order Type. Or, the user can be prompted to enter the Order Type for each g uest check.
Chapter 3 - Guest Check Functions New Check Prompts FS-3600 Owner’s Manual 3-7 3.2.4 Order Number Order numbers are al so known as TENT numbers. They can b e used when pre-numbered order cards are given to guests to place on the table so food can be delivered to the correct table.
New Check Prompts Chapter 3 - Guest Check Functions 3-8 FS-3600 Owner’s Manual 3.2.5 Override Meal Period Meal Periods are set up by time for each day of the week in the Meal Period Setup table. The current setting can be overrid den for the current check only or for all checks until the System Z report is do ne.
Chapter 3 - Guest Check Functions New Check Prompts FS-3600 Owner’s Manual 3-9 3.2.6 Add Guest Information An 8-character field can be added to a che ck using the GUEST INFO field in the Order Type Table. The information entered is saved with the chec k.
Entering Menu Items Chapter 3 - Guest Check Functions 3-10 FS-3600 Owner’s Manual 3.3 Entering Menu Items Menu items can be entered after any new-che ck prompts have been satisfied. Screens may be organized by Menu Category, with a “main” order entry screen containing screen sele ct buttons that display ea ch menu item within that Category.
Chapter 3 - Guest Check Functions Entering Menu Items FS-3600 Owner’s Manual 3-11 3.3.4 Open Priced Menu Item An open priced Menu Item is one that has the flag OPEN PRICE in the Menu Setup table to YES. If the flag PREFIX PRICE is set to YES, the price is entered prior to entering the item.
Entering Menu Items Chapter 3 - Guest Check Functions 3-12 FS-3600 Owner’s Manual 3.3.6 Enter Modifiers With Forced Display A modifier can only be entered on a che ck following a Menu Item. The number of items that may be entered from a modifier screen is set in the Menu Setup Table.
Chapter 3 - Guest Check Functions Entering Menu Items FS-3600 Owner’s Manual 3-13 3.3.7 Enter Modifiers With Special Instructions If a Menu Item’s Category has the USAGE field set to Special Instructions, the item can be used as a modifier b ut preset on the screen rather than be included on a Fo rced Display.
Entering Menu Items Chapter 3 - Guest Check Functions 3-14 FS-3600 Owner’s Manual 3.3.8 Enter Modifiers With Spell-It Instructions The server types Spell-It Instruction s when a Menu Item needs a modifier which is not programmed. • Spell-It Instructions can only be entered on a check after a Menu Item has been entered.
Chapter 3 - Guest Check Functions Entering Menu Items FS-3600 Owner’s Manual 3-15 3.3.9 Enter Items by Seat Numbers Seat numbers enable items on the chec k to be sorted and printed on the remote printers by table position. Entering checks by seat numbers is also very helpful whe n splitting the check into separate checks for pa yment.
Entering Menu Items Chapter 3 - Guest Check Functions 3-16 FS-3600 Owner’s Manual With Seat Select {SEAT~SELECT} pre sets seat numbers on the screen. Each preset key is programmed with a spe cific seat number. Procedure 1. Press {SEAT~SELECT~#} . 2.
Chapter 3 - Guest Check Functions Entering Menu Items FS-3600 Owner’s Manual 3-17 3.3.10 Enter by Menu Item Size Menu Item Size Levels are used for ordering M enu Items, such as soft drinks, which come in different sizes.
Check Corrections Before Sending Chapter 3 - Guest Check Functions 3-18 FS-3600 Owner’s Manual 3.4 Check Corrections Before Sending 3.4.1 Remove Items from Checks Remove Last Item 1. Enter menu items. 2. Press {LAST~ITEM~VOID } . 3. The menu item is removed from the check.
Chapter 3 - Guest Check Functions Check Corrections Before Sending FS-3600 Owner’s Manual 3-19 Remove All Items Before Sending After a menu item has been sent to remote printe rs, the {VOID~ALL~ITEMS} key can o nly be used according to the security level set in the Function Setup table.
Check Corrections Before Sending Chapter 3 - Guest Check Functions 3-20 FS-3600 Owner’s Manual 3.4.2 Add a Modifier 1. Enter menu items with modifiers. 2. Press {CHANGE~MODIFIE R} . 3. Use the up and down arrow key s to highlight the menu item and its modifiers.
Chapter 3 - Guest Check Functions Check Corrections Before Sending FS-3600 Owner’s Manual 3-21 3.4.4 Replace a Modifier 1. Enter menu items with modifiers. 2. Press {CHANGE~MODIFIE R} . 3. Use the up and down arrow key s to highlight the menu item and its modifiers.
Send Items to Remote Printers Chapter 3 - Guest Check Functions 3-22 FS-3600 Owner’s Manual 3.5 Send Items to Remote Printers 3.5.1 Printer Mode Options When items are sent to print at the remote printers d epends on the setting of the MODE option in the Station Printer Setup Table.
Chapter 3 - Guest Check Functions Send Items to Remote Printers FS-3600 Owner’s Manual 3-23 3.5.2 Send One Remote Slip from Multi Checks This feature allows remote orders to be grouped from different guest checks into a single rem ote order.
Send Items to Remote Printers Chapter 3 - Guest Check Functions 3-24 FS-3600 Owner’s Manual 8. Screen prompts: Hold Order: Yes 9. This time – press {HOLD} again to change to re sponse to No . • NO will send this check’s and the previous check’s items to the remote printer(s) this round.
Chapter 3 - Guest Check Functions Send Items to Remote Printers FS-3600 Owner’s Manual 3-25 3.5.3 Send Multi Remote Slips from One Check The ORD CHECK ON DM D (Order Check o n Demand) setting in the Order Type Table can be used to print items from the same check on remotes when the {ORDER~COMPLETE } key is pressed.
End Service Round Chapter 3 - Guest Check Functions 3-26 FS-3600 Owner’s Manual 3.6 End Service Round Ending the service round sends menu items to kit chen printers (if they have not already been printe d) and clears the ch eck from the screen.
Chapter 3 - Guest Check Functions Recall a Check FS-3600 Owner’s Manual 3-27 3.7 Recall a Check The RECALL OTHER USER CHECK fiel d in the Job Code Table can be set to allow use rs such as cashie rs to recall ch ecks entered by other employees. Checks can only be opene d at one workstation at a time.
Recall a Check Chapter 3 - Guest Check Functions 3-28 FS-3600 Owner’s Manual 3.7.2 By Table Number Using the Number Pad 1. Using the number pad, index the table numbe r. 2. Press {RECALL~TABLE} . Using List of Open Checks 1. Press {RECALL~TABLE} . 2.
Chapter 3 - Guest Check Functions Recall a Check FS-3600 Owner’s Manual 3-29 3.7.4 Recall Table with Separate Checks 1. Use either the number pad or the list of che cks to recall the table. 2. List of separa te check number s display. 3. Touch the button of the check wante d.
Split a Check Chapter 3 - Guest Check Functions 3-30 FS-3600 Owner’s Manual 3.8 Split a Check Only items that have been sent can be split into separate che cks. 3.8.1 Split By Item Procedure 1. Recall the check. 2. Press {SPLIT~BY~ITEM} . 3. Screen prompts: Enter number of checks 4.
Chapter 3 - Guest Check Functions Split a Check FS-3600 Owner’s Manual 3-31 3.8.2 Split by Seat Number To split checks into separate checks using {SEAT~N UMBER} requires the option USE SEAT # in the System Config Table be set YES. Procedure 1. Recall the check.
Split a Check Chapter 3 - Guest Check Functions 3-32 FS-3600 Owner’s Manual 3.8.3 Split By Amount Procedure 1. Recall the check. 2. Press {SPLIT~BY~AMOUN T} . 3. Screen prompts: Enter number of checks 4. Index the total number of checks to create from this check and press {ENTE R} .
Chapter 3 - Guest Check Functions Transfer a Guest Check FS-3600 Owner’s Manual 3-33 3.9 Transfer a Guest Check 3.9.1 Transfer to a Server This procedure is done by the server wh o created the check. Procedure 1. Recall the check. Should be don e by the server resp onsible for the check or a manager.
Transfer a Guest Check Chapter 3 - Guest Check Functions 3-34 FS-3600 Owner’s Manual 3.9.2 Transfer from a Server This procedure is used by the new serve r, who takes t he check from the server/bartender who created it. Procedure 1. Press {XFER~CHK~FROM~ SVR} key.
Chapter 3 - Guest Check Functions Transfer a Guest Check FS-3600 Owner’s Manual 3-35 3.9.3 Transfer all Checks This procedure is used by the server wh o takes all open checks from the server/bartender who created them. Procedure 1. The server picking up the checks should be logg ed in to the station.
Combine Checks Chapter 3 - Guest Check Functions 3-36 FS-3600 Owner’s Manual 3.10 Combine Checks 3.10.1 Combine Stored Checks This procedure combines two or more checks that have already been stored into one check. 1. Recall the first check. 2. Press {ADD~CHECK} .
Chapter 3 - Guest Check Functions Combine Checks FS-3600 Owner’s Manual 3-37 3.10.2 Add New Check to Stored Check This procedure is used to add the current check to a stored che ck. The current check can be a new chec k (in the first service round).
Combine Checks Chapter 3 - Guest Check Functions 3-38 FS-3600 Owner’s Manual 3.10.4 Add New Check to Stored Check with Table # This procedure is identical to using {ADD~TO~ CHECK} except it is used on checks with assig ned tabl e numbers. The current check can be new (in the first service rou nd).
Chapter 3 - Guest Check Functions Combine Checks FS-3600 Owner’s Manual 3-39 3.10.5 Combine Stored Checks to One Table This procedure is identical to using {ADD~TO~ TABLE} except it depends on ONE CHK/TBL in the Sy stem Setup/System Config. Table (page 4 #2).
Check Adjustments Chapter 3 - Guest Check Functions 3-40 FS-3600 Owner’s Manual 3.11 Check Adjustments 3.11.1 Void Items on Stored Checks Remove Single Items The same procedure is used to void items befo re or after sending.
Chapter 3 - Guest Check Functions Check Adjustments FS-3600 Owner’s Manual 3-41 3.11.2 Add a Discount or Surcharge Notes Dollar or Percent • Discounts can be program med to adjust the check by either a dollar amount or a percentage amount using the PERCENT option in the Discount Setup table.
Check Adjustments Chapter 3 - Guest Check Functions 3-42 FS-3600 Owner’s Manual ∗ NO – after a discount has been a pplied, additional dis- counts can be entered and applied to the sam e items. Automatic Discount • A discount can also be linked to a Media type so it is auto- matically entered on a check when the check is ten dered.
Chapter 3 - Guest Check Functions Check Adjustments FS-3600 Owner’s Manual 3-43 Item Discount An item discount is one programmed to one item or one cate gory. It is entered on a check immediately follo wing the item. 1. Enter the item to the check. 2.
Check Adjustments Chapter 3 - Guest Check Functions 3-44 FS-3600 Owner’s Manual Discount for Recipien t This procedure is commonly used for E mployee Meal discounts. The RECIPIENT field in the Discount table is used to prompt the server for an I.
Chapter 3 - Guest Check Functions Check Adjustments FS-3600 Owner’s Manual 3-45 3.11.3 Exempt Tax from a Check Additional menu items cannot be added to a check after using a tax exempt key. Procedure 1. Enter item(s) or recall the check. 2. To exempt tax: • Press {TAX~EXEMPT} to remove all tax from the check.
Check Adjustments Chapter 3 - Guest Check Functions 3-46 FS-3600 Owner’s Manual 3.11.4 Add a Tip A charge tip can also be entered when the check is tendere d by defaulting an overtender entry to the tip amount. Auto Gratuity The Auto Gratuity feature is set using the AUTO GRAT GSTS field in the Order Type Table.
Chapter 3 - Guest Check Functions Check Adjustments FS-3600 Owner’s Manual 3-47 Add Charge Tip The default tip percentage is set in t he TIP field of the System Config Table. Procedure 1. Enter item(s) or recall the check. 2. Press the {TIP} key and then press {ENTE R} .
Tender the Check Chapter 3 - Guest Check Functions 3-48 FS-3600 Owner’s Manual 3.12 Tender the Check An Amount Tendered can be entered pr ior to pressing a preset {MEDIA} key.
Chapter 3 - Guest Check Functions Tender the Check FS-3600 Owner’s Manual 3-49 3.12.1 Tender a Check with Preset Key 1. Enter item(s) or recall the check. 2. Index the amount tendered. 3. Press the {MEDIA} key for the media type used. • Press {TOTAL} if needed for the media type.
Tender the Check Chapter 3 - Guest Check Functions 3-50 FS-3600 Owner’s Manual 3.12.4 Split Tender A check may be split tendered by up to eight media types. If using integrated credit card software, only one media type used can be a credit ca rd and the credit card media must be the last tender used.
Chapter 3 - Guest Check Functions Tender the Check FS-3600 Owner’s Manual 3-51 3.12.5 Partial Tender This feature enables tendering part of the che ck but keeps the check open. Two options are used: The PARTIAL TENDER flag by Orde r Type must be set to YES.
Tender the Check Chapter 3 - Guest Check Functions 3-52 FS-3600 Owner’s Manual 3.12.6 Tender to Charge Account This feature uses the CHARGE ACCT field in the Media Setup Table. Procedure 1. Enter item(s) or recall the check. 2. Press the {MEDIA} key programmed fo r the charge account.
Chapter 3 - Guest Check Functions Tender the Check FS-3600 Owner’s Manual 3-53 3.12.7 Tender with { MEDIA~NLU } The {MEDIA~NLU } key was designed as a FS-2700 function but can be used on the FS-3600. The numeric entry indexed prior to pressing {MEDIA~ NLU} is recognized as the media’s I.
Tender the Check Chapter 3 - Guest Check Functions 3-54 FS-3600 Owner’s Manual Split Tender With {MEDIA~NLU} The SPEED TENDER option in the Media Setup table should be set to NO if using {MEDIA~NLU} . 1. Enter item(s) or recall the check. 2. Index the media I.
Chapter 3 - Guest Check Functions Corrections to Closed Checks FS-3600 Owner’s Manual 3-55 3.13 Corrections to Closed Checks Closed checks retained in the ch eck file can be recalled and changed after they have been tendered.
Corrections to Closed Checks Chapter 3 - Guest Check Functions 3-56 FS-3600 Owner’s Manual 3.13.2 Change a Discount Procedure 1. Index the number of the closed check. 2. Press {RECALL~CHECK} . • Check displays on the screen. 3. Press {VOID} . 4. If prompted, index a manager I.
Chapter 3 - Guest Check Functions Corrections to Closed Checks FS-3600 Owner’s Manual 3-57 3.13.3 Change Media Type Procedure 1. Index the number of the closed check. 2. Press {RECALL~CHECK} . • Check displays on the screen. 3. Press {VOID} . 4. If prompted, index a manager I.
Enter a Refund Check Chapter 3 - Guest Check Functions 3-58 FS-3600 Owner’s Manual 3.14 Enter a Refund Check This function creates a “ne gative” check. Items entered are sub- tracted from reports. This function can also be u sed to refund individual items from a check rather tha n using the {VOID} function on the closed che ck.
Chapter 3 - Guest Check Functions Review a Closed Check FS-3600 Owner’s Manual 3-59 3.15 Review a Closed Check This function is used to display and/or print checks that have been tendered but not yet purged. Closed checks can also be recalled and printed by indexing the check number and p ressing {RECALL ~CHECK} .
Review a Closed Check Chapter 3 - Guest Check Functions 3-60 FS-3600 Owner’s Manual NOTES.
Chapter 4 Functions Outside of a Sale.
Finished Product Waste Chapter 4 - Functions Outside of a Sall 4-2 FS-3600 Owner’s Manual.
Chapter 4 - Functions Outside of a Sale Finished Product Waste FS-3600 Owner’s Manual 4-3 4.1 Finished Product Waste This is an inventory function. Items entered in this transaction type will update the waste totals. This procedure is used when an item is entered o n a check and prepared, but then voided from the check.
Loan/Pickup Chapter 4 - Functions Outside of a Sall 4-4 FS-3600 Owner’s Manual 4.2 Loan/Pickup This function uses the following option s: BANK LOAN field in the Job Code Setup Table allo ws the employee to receive a Bank Loan.
Chapter 4 - Functions Outs ide of a Sale Loan/Pickup FS-3600 Owner’s Manual 4-5 4.2.2 Pickup Procedure 1. Press {LOAN/PIC} . 2. If prompted, index a manager I.D. number and press {ENTER} . • NOTE: The Pickup will be posted to the employee lo gged on to the workstation, not the approving manager.
Transfer Media Chapter 4 - F unctions Outside of a Sall 4-6 FS-3600 Owner’s Manual 4.3 Transfer Media Procedure 1. Press {TRANSFER~MEDIA } . 2. List of media types display. Screen prompts: SOURCE media 3. Press the button of the medi a to transfer the amount FROM.
Chapter 4 - Functions Outsi de of a Sale Price Changes FS-3600 Owner’s Manual 4-7 4.4 Price Changes This function changes the price of a Me nu Item. With Meal Period Price Levels NO 1. Press {PRICE~CHANGE} . • Screen displays a list of Menu Categori es.
Tip Payout Chapter 4 - Functions Outside of a Sall 4-8 FS-3600 Owner’s Manual 4.5 Tip Payout Procedure 1. Press {TIP~PAYOUT} . 2. If prompted, index a manager I.D. number and press {TOTAL} . 3. Screen prompts: Enter ID 4. Index the I.D. number of t he employee receiving the tip.
Chapter 4 - Functions Outside of a Sale Cash Out/In of Drawer FS-3600 Owner’s Manual 4-9 4.6 Cash Out/In of Drawer 4.6.1 Paid Out Up to five Paid Out keys can be used to record cash taken out of the drawer outside of a sale. They should b e placed on a screen with a numeric keypad and a {TOTAL} key .
Cash Out/In of Drawer Chapter 4 - Functions Outside of a Sall 4-10 FS-3600 Owner’s Manual 4.6.2 Paid In The Paid In key is used to record cash put into the drawer outs ide of a sale. It should be placed on a screen with a nume ric keypad and a {TOTAL} key.
Chapter 5 Reports.
Reports Overview Chapter 5 - Reports 5-2 FS-3600 Owner’s Manual.
Chapter 5 - Reports Reports Overview FS-3600 Owner’s Manual 5-3 5.1 Reports Overview Report Group Description System Reports Reports in this group include totals from the entire system. Weekly totals are available for the Sales Mix, Financial and Sales T ax reports.
Reports Overview Chapter 5 - Reports 5-4 FS-3600 Owner’s Manual 5.1.1 Print or View Reports Printing or Viewing a Report from the Reports Men u All reports are available from the Reports Menu.
Chapter 5 - Reports Reports Overview FS-3600 Owner’s Manual 5-5 5.1.2 Report Balancing Notes Menu Item Sales • Sales of menu items update all reports as they are ent ered on to checks. So, reports alway s represent real-time, up-to- the-minute store activity.
Reports Overview Chapter 5 - Reports 5-6 FS-3600 Owner’s Manual 5.1.3 Report Sample Formats The following pages show details of each report option. • The table beneath each rep ort title indicates if the report is included in System, Revenue, Station or Use r totals.
Chapter 5 - Reports Reports Overview FS-3600 Owner’s Manual 5-7 5.1.4 List of Reports This table lists each report mainta ined in the System and if it is available from the System, Revenue Center, Station or User report menus.
Open Check Report Chapter 5 - Reports 5-8 FS-3600 Owner’s Manual 5.2 Open Check Report System Revenue Center Station User The Open Check Report is a summ ary of the open checks in the system. An open check is one that has been stored in the system, but has not yet been paid.
Chapter 5 - Reports Hourly Productivity Report FS-3600 Owner’s Manual 5-9 5.3 Hourly Productivity Report System Revenue Center Station User The Hourly Productivity Report prov ides a sales breakdown by times of day. Subtotals are pr ovided by Meal Period.
Hourly Productivity Report Chapter 5 - Reports 5-10 FS-3600 Owner’s Manual • Time Intervals – set by option HOUR PART in Syste m Setup/System Config table. Options are for whole, half or quarter hours. Number of Guests – The gue st count included in all checks fo r the interval.
Chapter 5 - Reports Sales Mix Report FS-3600 Owner’s Manual 5-11 5.4 Sales Mix Report System Revenue Center Station User This report selection has three optio ns: Detail - Detailed information for ea ch menu item being tracked and that was sold for the period.
Sales Mix Report Chapter 5 - Reports 5-12 FS-3600 Owner’s Manual 5.4.1 Detail Report – Menu Item Sales The Detail Report selection under the Sales Mix menu is the Menu Item Sales Report. It gives a breakdown of items sold for the peri od. • Only items with the Track Sy stem Sales option set in the Menu Setup table will be detailed.
Chapter 5 - Reports Sales Mix Report FS-3600 Owner’s Manual 5-13 5.4.2 Departments – Menu Item Sales The Department selection unde r the Sales Mix menu summarize s all Menu Items sales by Departments. All menu items sold for the period are included in the Department report.
Sales Mix Report Chapter 5 - Reports 5-14 FS-3600 Owner’s Manual 5.4.3 Categories – Menu Item Sales The Categories selection u nder the Sales Mix menu summarizes al l Menu Items sales by Categories. All menu items sold for the perio d are included in the Category report.
Chapter 5 - Reports Manager Voids Report FS-3600 Owner’s Manual 5-15 5.5 Manager Voids Report System Revenue Center Station User The Manager Voids Report is a log of all voids that occurred du ring the business day. Manager Voids a re created any time an item is removed from an unpaid chec k that was entered in a previous service round.
Refund Report Chapter 5 - Reports 5-16 FS-3600 Owner’s Manual 5.6 Refund Report System Revenue Center Station User The Refund Report is a log of all refund s that occurred during the business day.
Chapter 5 - Reports Financial Report FS-3600 Owner’s Manual 5-17 5.7 Financial Report System Revenue Center Station User ---------------------------------------- 4:20 pm 7/14/05 FINANC.
Financial Report Chapter 5 - Reports 5-18 FS-3600 Owner’s Manual Statistics for each Order Type. DINE IN 21.48 Tckts/Avg Tckt 3 7.16 Guests/Avg Chk 2 10.74 Avg Trans Time(min) 2.36 Check/Guest averages are Net Sales ÷ # of Checks. Average Transaction Times are minutes all checks are opened ÷ # of Checks BAR 8.
Chapter 5 - Reports Financial Report FS-3600 Owner’s Manual 5-19 Server Sales - Summary of sales by server. Server Totals Server First Name and initial (1) (2) (3) Susan C. 22.78 0.00 22.78 Marie P. 9.24 1.76 11.00 Mary L. 15.89 0.00 15.89 Total 47.
Financial Report Chapter 5 - Reports 5-20 FS-3600 Owner’s Manual Deposit – This section is created from entries m ade from the Deposit Entry report selecti on (s ee page 5-29). Media types that display are those with the option set for IN DEPOSIT LST.
Chapter 5 - Reports Financial Report FS-3600 Owner’s Manual 5-21 Sales Mix – Department and Category summ aries of menu item sales. Each category flagged to tra ck sales (Track System Sales for the System, Revenue Center , and Station reports and T rack User Sales for the User report) will appear on this report.
Financial Report Chapter 5 - Reports 5-22 FS-3600 Owner’s Manual Statistics – Number and averag e Net Sales of guests and checks. Average Transaction Time is minute s all checks are opened divided by the total # of checks. # of Guests 8 # of Tickets 5 Average Check 5.
Chapter 5 - Reports Customer Summary Report FS-3600 Owner’s Manual 5-23 5.8 Customer Summary Report System Revenue Center Station User The Customer Summary Report list s Net Sales and check average s by Meal Period. • Check data will vary from statis tics on the Financial Report if Z Reports are done with op en checks.
Media Report Chapter 5 - Reports 5-24 FS-3600 Owner’s Manual 5.9 Media Report System Revenue Center Station User This report details the totals for ea ch different media type by Server. Totals for CASH include a ny loans and pick-ups that were re corded by the system.
Chapter 5 - Reports Loan/Pickup Report FS-3600 Owner’s Manual 5-25 5.10 Loan/Pickup Report System Revenue Center Station User This report is a log of the bank lo ans and pick-u ps that occurred on the system. The Net amount of this report is include d in the CASH amount on the Financial and Media Re ports.
Sales Tax Report Chapter 5 - Reports 5-26 FS-3600 Owner’s Manual 5.11 Sales Tax Report System Revenue Center Station User The Sales Tax Report summari zes the sales and sales tax collected for each tax table. Sales tax for inclusive tax tables is computed as a percent of sales posted to the tax table.
Chapter 5 - Reports Charge Account Report FS-3600 Owner’s Manual 5-27 5.12 Charge Account Report System Revenue Center Station User The Charge Account Rep ort is used to report house account charges for the day. This report is updated whe n a check is tendered with a media that is set with the CHARGE ACCT option in the Media Setup table.
Discount Recipient Report Chapter 5 - Reports 5-28 FS-3600 Owner’s Manual 5.13 Discount Recipient Report System Revenue Center Station User The Discount Recipient Re port details the use of discounts given to employees, managers, and corpor ate personnel.
Chapter 5 - Reports Deposit Entry FS-3600 Owner’s Manual 5-29 5.14 Deposit Entry System Revenue Center Station User The Deposit Entry function can be used to reco rd actual amounts in the cash drawer for comp arison with reported totals.
X Report Chapter 5 - Reports 5-30 FS-3600 Owner’s Manual 5.15 X Report System Revenue Center Station User The X Report allows a user to print a pre-defined se quence of reports with a single comm and, without clearing any totals. The option to include each repo rt is set in the Function Setup table.
Chapter 5 - Reports Z Report FS-3600 Owner’s Manual 5-31 5.16 Z Report System Revenue Center Station User The Z Report allows a user to print a pre-defined se quence of reports with a single comm and. In addition, Z Reports clear all totals for the report type, regardless if they are set to print or not.
Z Report Chapter 5 - Reports 5-32 FS-3600 Owner’s Manual 5.16.1 Programming Options for Z Reports The following table lists programming options that affect Z Re ports.
Chapter 5 - Reports Z Report FS-3600 Owner’s Manual 5-33 5.16.2 Reports Included in X and Z Reports Setting the reports to include for printing in X and Z Reports is done in the Function Setup table.
Z Report Chapter 5 - Reports 5-34 FS-3600 Owner’s Manual NOTES.
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T OSHIBA T EC A MERICA.
An important point after buying a device Toshiba FS-3600 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba FS-3600 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba FS-3600 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba FS-3600 you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba FS-3600 will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba FS-3600, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba FS-3600.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba FS-3600. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba FS-3600 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
