Instruction/ maintenance manual of the product EM1-33035E Toshiba
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TEC Thermal Printer B-570-QQ SERIES Owner ’ s Manual Table of Contents.
CAUTION T o avoid injury , be careful not to catch or jam your fingers while opening or closing the cover . CAUTION Do not touch moving parts. T o reduce the risk that fingers, jewelry , clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.
(i) Safety Summary EM1-33035 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.
(ii) Safety Summary EM1-33035 CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.
EM1-33035 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1-1 1. INTRODUCTION EM1-33035 1.1 Applicable Model 1. INTRODUCTION Thank you for choosing the TEC B-570 series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dots/mm, 306 dots/inch) near edge print head.
2-1 2. SPECIFICATIONS EM1-33035 2.1 Printer 2. SPECIFICA TIONS 2.1 Printer Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maxim.
2-2 2. SPECIFICATIONS EM1-33035 2.3 Media Type Width Length Outer diameter Spool type 68 mm ~ 134 mm 600 m ø90 mm (max.) 2.4 Ribbon NOTES: 1. "On the fly issue" means that the printer can draw and print without stopping between labels. 2. To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons.
3-1 3. OVERVIEW EM1-33035 3.1 Front/Rear View 3. OVER VIEW 3.1 Front/Rear V iew 3.2 Operation Panel MESSAGE DISPLAY (LCD) Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, "ON LINE" is displayed.
4-1 4. DIP SWITCH FUNCTIONS EM1-33035 4. DIP SWITCH FUNCTIONS WARNING: Turn the POWER OFF before switching the functions. Fig. 4-1 4. DIP SWITCH FUNCTIONS The DIP switches are located to the right of the supply shaft. (1) DIP SW 2 (2) DIP SW 1 NOTES: 1.
5-1 5. INSTALLING THE PRINTER EM1-33035 5.1 INSTALLING THE PRINTER WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. Fig.
6-1 6. LOADING THE MEDIA EM1-33035 Fig. 6-1 NOTES: 1. When the head lever is turned to position 2 , the print head is raised. 2. When the head lever is turned to position 3 , the print head and the pinch roller are raised. 3. To allow printing the head lever must be set to position 1 .
6-2 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA 4. Put the media on the supply shaft. 5. Pass the media around the damper, then pull the media towards the front of the printer. 6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed.
6-3 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA ■ Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide.
6-4 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA ■ An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above.
6-5 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed.
6-6 6. LOADING THE MEDIA EM1-33035 6. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life.
7-1 7. LOADING THE RIBBON EM1-33035 Fig. 7-2 4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft. 5. Turn the head lever clockwise to lower the print head. 6. Close the top cover. 7. LOADING THE RIBBON 7. LOADING THE RIBBON WARNING! 1.
8-1 8. INSERTING THE OPTIONAL FLASH MEMORY CARD EM1-33035 8. INSERTING THE OPTIONAL FLASH MEMORY CARD 8. INSERTING THE OPTIONAL FLASH MEMOR Y CARD 1. Turn the power off. 2. Insert the flash memory card into the memory card slot at the rear of the printer.
9-1 9. CARE/HANDLING OF THE MEDIA AND RIBBON EM1-33035 9. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual.
10-1 10. GENERAL MAINTENANCE EM1-33035 Fig. 10-1 10.1 Cleaning WARNING! 1. Be careful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc.
10-2 10. GENERAL MAINTENANCE EM1-33035 10.2 Covers and Panels 10. 2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment.
10-3 10. GENERAL MAINTENANCE EM1-33035 ■ Cleaning the Cutter Unit 10.3 Removing Jammed Paper WARNING! 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning.
10-4 10. GENERAL MAINTENANCE EM1-33035 10.4 Threshold Setting 10.4 Threshold Setting For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media.
10-5 10. GENERAL MAINTENANCE 10.5 Auto Ribbon Saving Mode Auto ribbon saving function is activated when it is selected by DIP switch (Refer to page 4-1) and no print area extends more than 20 mm. NOTE: According to the relation between the outer diameter of rewound ribbon and print speed, ribbon loss per saving varies as follows: 10.
11-1 11. TROUBLESHOOTING EM1-33035 11. TROUBLESHOOTING 1 1. TROUBLESHOOTING PAPER JAM **** HEAD OPEN **** NO PAPER **** NO RIBBON **** REWIND FULL **** 1. The media is not fitted correctly. 2. The media path is jammed and does not feed smoothly. 3. The installed media type does not match the selected sensor.
11-2 11. TROUBLESHOOTING EM1-33035 Error Message Problem Solution 11. TROUBLESHOOTING Turn the power off and decrease the print head temperature. 1. Restart the printing by pressing the [RESTAERT] key. 2. Replace the print head. Turn the power off. Contact your Authorized Service representative.
11-3 11. TROUBLESHOOTING EM1-33035 11. TROUBLESHOOTING No print. Dots missing in the print. Unclear (or blurred) printing. Power does not come on. Printer does not cut. You see a raised nap where the media has been cut. 1. Check that media and the ribbon is loaded correctly.
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PRINTED IN JAPAN EM1-33035 E.
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If you already are a holder of Toshiba EM1-33035E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba EM1-33035E.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba EM1-33035E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba EM1-33035E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center