Instruction/ maintenance manual of the product BSA4TMTS12QMR Toshiba
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TOSHIBA Barcode Printer B-SA4TM SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador.
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A ) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
TOSHIBA Barcode Printer B-SA4TM SERIES Owner's Manual.
Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.
The following wireless communication device can be installed in this printer . B-SA704-RFID-U2-EU-R Please be sure to read the following precaution for handli ng of wireless communication devices before using this product.
Safety Summary ENGLISH VERSION EO1-33047 ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual.
Safety Summary ENGLISH VERSION EO1-33047 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance.
ENGLISH VERSION EO1-33047 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ......................................................................................................... E1- 1 1.1 Introduction .....................................................
ENGLISH VERSION EO1-33047 4. MAINTENANCE ................................................................................................................. ... E4- 1 4.1 Cleaning .........................................................................
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features Thank you for choosing t he TOSHIBA B-SA4TM series thermal printer.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.3 Accessories E1- 2 1.3 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. Start-up CD-ROM (1 pc.) Supply Loading Instructions (Doc.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.4 Appearance E1- 3 1.4 Appearance 1.4.1 Dimensions 1.4.2 Front View 1.4.3 Rear View The names of the parts or units introdu ced in this section are used in the following chapters.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.4 Appearance E1- 4 1.4.4 Operation Panel 1.4.5 Interior Please see Section 3.1 for further information about the Operation Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] key [FEED] key [RESTART] key WARNING! 1.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.5 Options E1- 5 1.5 Options Option Name Type Usage 300-dpi Print Head B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the B-SA4TM-GS12 model into a 300-dpi print head.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environm ent of the printer, and performing an online print test.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.1 Installation E2- 2 2.1 Installation 2.1.1 Attaching the Printer Rear Support 2.2 Connecting the Power Cord To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 3 2.3 Loading the Media The following procedure shows the step s to properly load the media into the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 4 2.3 Loading the Media (Cont.) 5. Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the media is held firmly in place.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 5 2.3 Loading the Media (Cont.) 9. Pull the m edia out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media. 10. Lower the Upper Sensor Ass’y un til the Upper Sensor Lever clicks into position.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 6 2.3 Loading the Media (Cont.) 11. After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or tag printing.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 7 2.3 Loading the Media (Cont.) Setting the Black Mark Sensor position When using media with black marks, the Black Mark Sensor is used to detect a print start position. (1) Push the Upper Sensor Lever inside and open the Upper Sensor Ass’y.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 8 2.3 Loading the Media (Cont.) 12. There are three issue modes available on this printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 9 2.3 Loading the Media (Cont.) (2) Press down the Release Bar to open the Strip Unit. (3) Remove enough labels from the leading edge of the media to leave 300mm of backing paper free.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2-10 2.3 Loading the Media (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. Insert the leading edge of the media into the Media Outlet of the Cutter Module.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.4 Loading the Ribbon E2-11 2.4 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media (normal m edia) and direct thermal media (with a chemically treated surface).
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.4 Loading the Ribbon E2-12 2.4 Loading the Ribbon (Cont.) 3. Lower the Top Cover to its 45 ° angle open position. While pushing the Top Cover Stopper, raise the Top Cover again. This will fix the Top Cover.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.4 Loading the Ribbon E2-13 2.4 Loading the Ribbon (Cont.) 7. Close the Ribbon Cover until it clicks. 8. Gently close the Top Cover until it clicks. Be sure to close the Ribbon Cover before closing the Top Cover.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.5 Connecting the Printer to Your Host Computer E2-14 2.5 Connecting the Printer to Your Host Computer The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.6 Turning the Printer ON E2-15 2.6 Turning the Printer ON When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-16 2.7 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-17 2.7.1 Parameter Setting While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-18 2.7.1 Parameter Setting (Cont.) (1) Character Code Selection This parameter is to choose a characte r code used for printing. Printed characters differ depending on a cho sen character code and font.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-19 2.7.1 Parameter Setting (Cont.) <Reference> Properties screen of Serial (COM ) port under Windows98 (3) Baud Rate Selection This parameter is to choose a baud ra te of the RS-232C interface.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-20 2.7.1 Parameter Setting (Cont.) (5) Stop Bit Length Selection This parameter is to choose a stop bit length of the RS-232C interface. Be sure to match a setting with a host computer.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-21 2.7.1 Parameter Setting (Cont.) (8) LCD Language Selection This parameter is to choose a langua ge in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-22 2.7.1 Parameter Setting (Cont.) When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-23 2.7.1 Parameter Setting (Cont.) After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 scr een.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-24 2.7.1 Parameter Setting (Cont.) (13) KANJI Code Selection This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-25 2.7.1 Parameter Setting (Cont.) (15) Auto Print Head Check Selection This parameter is to choose whethe r to perform the Auto Print Head Check function at the power on time.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-26 2.7.1 Parameter Setting (Cont.) (17) Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-27 2.7.1 Parameter Setting (Cont.) (19) Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-28 2.7.1 Parameter Setting (Cont.) (21) Plug & Play Selection This parameter is to choose whether to enable a Plug & Play function. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-29 2.7.1 Parameter Setting (Cont.) (23) Pre-Strip Selection This parameter is to choose whether to activate the Pre Strip function.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-30 2.7.1 Parameter Setting (Cont.) (24) Reverse Feed Speed Selection This parameter is to choose a reverse feed speed. In the strip issue, the b ack feed speed of 3”/sec.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-31 2.7.1 Parameter Setting (Cont.) (26) Keyboard Interface Selection This parameter is to choose a keyboard interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-32 2.7.2 Dump Mode Setting While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-33 2.7.2 Dump Mode Setting (Cont.) The data in the receive buffer is printed as follows: Receive Buffer Size Interfac.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-34 2.7.3 BASIC Expansion Mode While “<5>EXPAND MDOE” is displaye d on the LCD Message Display , press the [PAUSE] key to enter the BASIC Expansion Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-35 2.7.4 Automatic Calibration While “<6>AUTO CALIB” is displayed on the LC D Message Display, press the [PAUSE] key to enter the Automatic Calibration Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-36 2.7.5 LAN Setting While “<7>LAN” is displayed on the LCD Message Display, press the [PAUSE] key to enter the LAN Setting Mode. In the LAN Setting Mode, whether to enable the LAN communication and SNMP or not is selectable.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-37 2.7.6 Real Time Clock Setting While “<8>RTC SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Real Time Clock Setting Mode. The Real Time Clock Setting Mode contains the following sub menus.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-38 2.7.6 Real Time Clock Setting (Cont.) (3) Low Battery Check Setting This parameter is to choose whethe r to activate the low battery check function or not. Press the [PAUSE] key to set.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-39 2.7.7 IP Address Setting (TCP/IP) When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the Sy stem Mode for system administrators.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-40 2.7.7 IP Address Setting (TCP/IP) (Cont.) In this section, how to set the IP address is described. First, you need to access the System Mode for system administrators.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-41 2.7.7 IP Address Setting (TCP/IP) (Cont.) (1) Printer IP Address This parameter is to set an IP address. (2) Gateway IP Address This parameter is to set a Gateway IP address.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-42 2.7.7 IP Address Setting (TCP/IP) (Cont.) (3) Subnet Mask This parameter is to set a Subnet Mask. (4) Socket Port This parameter is to enable a socket port and set a socket number.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-43 2.7.7 IP Address Setting (TCP/IP) (Cont.) (5) DHCP This parameter is to enable DHCP.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-44 2.7.7 IP Address Setting (TCP/IP) (Cont.) (7) DHCP Host Name This parameter is to set a DHCP host name.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-45 2.8 Installing the Printer Drivers 2.8.1 Introduction This manual describes how to install the TOSHIBA prin ter driv.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-46 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-47 (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-48 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-49 (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-50 (2) USB INTERFACE Installation starts by the operating system’s plug-and-play function. (1) Turn the printer ON, then connect it to your host computer with the USB cable.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-51 (3) Select “Search for the best driver for y our device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-52 (5) When the screen which indicates the USB Prin ting Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-53 (8) Select “Search for the best driver for y our device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-54 (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes” or “No”).
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-55 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to y our host computer with the USB cable.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-56 (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-57 (8) When the dialog box below is display ed, click on the [Continue Anyway] button. (9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the [Finish] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-58 2.8.4 Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be delete d, then select “Delete”.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-59 2.8.5 Adding/Deleting a LAN Port To use the LAN interface, first, you ha ve to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-60 (1) Right-click on the printer icon. Select “Prope rties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-61 2.8.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninsta ll the previous version of the printer driver, before installing this printer driver.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-62 2.8.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.9 Print Test E2-63 2.9 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.9 Print Test E2-64 2.9 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-65 2.10 Position and Print Tone Fine Adjustment This section describes how to fine adju st a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-66 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-67 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-68 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-69 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-70 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-71 2.10 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-72 2.10 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled a nd printing is affected, fine adjust the ribbon motor torque by using the following procedure.
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-73 2.11 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark.
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-74 2.11 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold settin g has been performed, manually set the threshold voltage.
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-75 2.11 Threshold Setting (Cont.) When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The displayed value is a real-time voltage being detected by the Black Mark Sensor.
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-76 2.11 Threshold Setting (Cont.) Storing a “No Media Level” Voltage The following is how to set a “No medi a level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again.
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-77 2.11 Threshold Setting (Cont.) (4) Set a threshold voltage (calculate d in Sensor Adjustme nt Menu) by using the [FEED] or [RESTART] key, as shown below.
3. ON LINE OPERATION ENGLISH VERSION EO1-33047 3.1 Operation Panel E3- 1 3. ON LINE OPERATION 3.1 Operation Panel This chapter describes usage of the ke ys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tags can be accomplished.
3. ON LINE OPERATION ENGLISH VERSION EO1-33047 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing.
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 1 4. MAINTENANCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine ma intenance. To ensure the continuous hi gh quality oper ation of the printer, refer to the following table and perform a regular maintenance routine.
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 5. Wipe the Platen and Dumper Roller with a soft cloth slightly moistened with absolute ethyl al cohol. Remove dust or foreign substances from the internal part of the printer.
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 3 4.1.3 Optional Cutter Module 1. Open the Front Cover. 2. Loosen the Set Screw of the Cutter Unit to open it. 3. Remove jammed me dia, if any. 4. Clean the inside of the Cutter Blade with a cotton swab moistened with absolute ethyl alcohol.
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 4 4.1.4 Optional Strip Module 1. Open the Front Cover holding its right side. 2. Press down the Release Bar to open the Strip Unit.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33047 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Top Cover is opened in Online mode.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33047 5.1 Error Messages E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions CUTTER ERROR **** (When an optional cutter module is installed.) The media is jamm ed in the cutter. Remove the jam med media.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33047 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions RFID ERROR The printer cannot communicate with the RFID module.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33047 5.3 Removing Jammed Media E5- 4 5.2 Possible Problems (Cont.) This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems Causes Solutions 1. The media is not loaded properly.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33047 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SA4TM-GS12-QM B-SA4TM-TS12-QM Dimension (W × D × H) 238 mm × 401.7 m m × 331.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33047 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SA4TM-GS12-QM B-SA4TM-TS12-QM Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approve d by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a ga p between labels, as illustrated below.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of m edia. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 4 7.1.5 RFID Tag The B- SA 704-RFID-U2-EU-R s upports EPC C1 Gen2 tags. Cautions for using RFID Tags (1) Location of RFID Tag The location of an RFID tag in a label influences on t he accuracy of writing data on the RFID tag.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 5 Example 2) UPM Raflatac’s Rafsec WEB Tag It is recommended to locat e the vertical center of an RF ID tag at 58 mm ± 6 mm from a leading edge of a label and align the horizontal center with t he horizontal center of the label.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 6 Example 3) Rafsec Short Dipole 2 (short-pitch tag) A Shield Sheet is supplied with the B-SA704-RFID-U2-EU -R to enable the RFID kit to encode short-pitch tags properly. When the Shield Sheet is attached to the printer, the write field will be narrower.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 7 (7) Printing on Bump (Chip/Antenna) Area Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.2 Ribbon E7- 8 (11) Print Position Accuracy When using RFID tag embedded media, the print positi on accuracy may exceed the guaranteed tolerance of ± 1 mm in all issue modes. It is required to check the print position accuracy for each media type.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.3 Recommended Media and Ribbon Types E7- 9 7.3 Recommended Media and Ribbon Types Media type Description Vellum paper and labels General use for low cost applications. Coated paper Matt coated paper General use including applications that require small letters and/or symbols.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.4 Care/Handling of Media and Ribbon E7-10 7.4 Care/Handling of Media and Ribbon • Do not store the media or ribbon for longer than the manufacturer’s recomm ended shelf life. • Store media rolls on the flat end.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33047 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33047 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indicatio n No. LCD Message ONLINE ERROR Printer Status Restoration by RESTART ke y (Yes/No) Acceptance o.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33047 APPENDIX 1 MESSAGES AND LEDS EA1- 3 N OTE: Description of Command Error • If a command error is found in a command received, 16 by tes of the command error, starting from the command code, will be displayed.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE Parallel interface (Centronics) Mode: Conformi ng to IEEE1284 Compatible mode (SPP mode), Nibble m o.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 2 Connector: Signal PIN No. SPP Mode Nibble Mode 1 nStrobe HostClk 2 Data 1 Data 1 3 Data 2 Data 2 4 Data 3 Data 3 5 Data 4 Dat.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 3 USB interface Standard: Conforming to V2.0 Full speed Transfer type: Control transfer, Bulk transfer Transfer rate: Full .
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 4 Serial interface (Option) Type: RS-232C Communication m ode: Full duplex Transmission speed: 2400 bps, 4800 bps , 9600 bp.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 5 Wireless LAN (Option) Standard: Conforming to IEEE 802.11a, IEEE802.11b, and IEEE802.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 6 Expansion I/O Interface (Option: B-SA704-IO-QM-R) Input Signal IN0 to IN5 Output Signal OUT0 to OUT6 Connector FCN-781P02.
APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33047 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33047 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES The following are the image samples of the fonts, ba r codes, and two-dimensional codes provided for the B- SA4T series as standard. The size of each font may be different from the actual one.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33047 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.).
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33047 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UP.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33047 APPENDIX 4 PRINT SAMPLES EA4-4 APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar co.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33047 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33047 APPENDIX 5 GLOSSARIES EA5- 2 Printer IP address A 32-bit address of a printer connected to TCP/IP network, which identifies the network printer. An IP address is written as 4 sets of numbers, separated by periods.
INDEX ENGLISH VERSION EO1-33047 INDEX INDEX A Auto print head check 2-25 Automatic threshold setting 2-1, 2-73 B Backing paper 2-9, 2-68, 7-1 Bar code 6-2, A4-3, A5-1 Batch mode 2-8, 7-1, A5-1 Black m.
INDEX ENGLISH VERSION EO1-33047 INDEX R Real time clock 1-1, 1-5, 2-16, 2-37, 5-3, 6-2, A1- 2 Resolution 6-1, A5-2 Reverse feed amount 2-69 RFID module 1-1, 1-5, 6-2, A1-2 Ribbon 2-11, 7-8, 7-9, 7-10 .
M EO1-33047 E.
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