Instruction/ maintenance manual of the product B-SA4TM-GS12-QM-R Toshiba
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TOSHIBA Thermal Printer B-SA4TP SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador.
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A ) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
TOSHIBA Thermal Printer B-SA4TP SERIES Owner's Manual.
Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.
Safety Summary ENGLISH VERSION EO1-33048 ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extremely important. Warnings and Cautions necessary for safe handling are included in this manual.
Safety Summary ENGLISH VERSION EO1-33048 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance.
ENGLISH VERSION EO1-33048 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ......................................................................................................... E1- 1 1.1 Introduction .....................................................
ENGLISH VERSION EO1-33048 5. TROUBLESHOOTING .......................................................................................................... E5- 1 5.1 Error Messages ..........................................................................
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features Thank you for choosing the TOSHIBA B-SA4TP series thermal printer.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.3 Accessories E1- 2 1.3 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. Start-up CD-ROM (1 pc.) Supply Loading Instructions (Doc.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.4 Appearance E1- 3 1.4 Appearance 1.4.1 Dimensions 1.4.2 Front View 1.4.3 Rear View The names of the parts or units introdu ced in this section are used in the following chapters.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.4 Appearance E1- 4 1.4.4 Operation Panel 1.4.5 Interior Please see Section 3.1 for further information about the Operation Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] key [FEED] key [RESTART] key WARNING! 1.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.5 Options E1- 5 1.5 Options Option Name Type Usage 300-dpi Print Head B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the B-SA4TM-GS12/B-SA4TP-GS12 model into a 300-dpi print head.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environm ent of the printer, and performing an online print test.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.2 Connecting the Power Cord E2- 2 2.1 Installation 2.2 Connecting the Power Cord To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 3 2.3 Loading the Media The following procedure shows the step s to properly load the media into the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 4 2.3 Loading the Media (Cont.) 5. Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the media is held firmly in place.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 5 2.3 Loading the Media (Cont.) 9. Pull the m edia out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media. 10. Lower the Upper Sensor Ass’y un til the Upper Sensor Lever clicks into position.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 6 2.3 Loading the Media (Cont.) 11. After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or tag printing.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 7 2.3 Loading the Media (Cont.) Setting the Black Mark Sensor position When using media with black marks, the Black Mark Sensor is used to detect a print start position. (1) Push the Upper Sensor Lever inside and open the Upper Sensor Ass’y.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 8 2.3 Loading the Media (Cont.) 12. There are three issue modes available on this printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 9 2.3 Loading the Media (Cont.) (2) Press down the Release Bar to open the Strip Unit. (3) Remove enough labels from the leading edge of the media to leave 300mm of backing paper free.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2-10 2.3 Loading the Media (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. Insert the leading edge of the media into the Media Outlet of the Cutter Module.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.4 Loading the Ribbon E2-11 2.4 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media (normal m edia) and direct thermal media (with a chemically treated surface).
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.4 Loading the Ribbon E2-12 2.4 Loading the Ribbon (Cont.) 3. Lower the Top Cover to its 45 ° angle open position. While pushing the Top Cover Stopper, raise the Top Cover again. This will fix the Top Cover.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.4 Loading the Ribbon E2-13 2.4 Loading the Ribbon (Cont.) 7. Close the Ribbon Cover until it clicks. 8. Gently close the Top Cover until it clicks. Be sure to close the Ribbon Cover before closing the Top Cover.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.5 Connecting the Printer to Your Host Computer E2-14 2.5 Connecting the Printer to Your Host Computer The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.6 Turning the Printer ON E2-15 2.6 Turning the Printer ON When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-16 2.7 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-17 2.7.1 How to Enter the System Mode 2.7.2 Parameter Setting This section describes how to enter the System Mode. 1. Turn on the printer and confirm that “ONLINE” appears on the LCD Message Display.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-18 2.7.2 Parameter Setting (Cont.) The Parameter Setting Mode contains sub menus for selecting a language and setting the communication parameters. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-19 2.7.2 Parameter Setting (Cont.) Serial (RS-232C) Interface <Reference> Properties screen of Serial (COM).
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-20 2.7.2 Parameter Setting (Cont.) Serial (RS-232C) Interface (2) Data Length This parameter is to choose a data length of the RS-232C interface. As “8 bits” has been chosen as defau lt, change it in accordance with y our PC.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-21 2.7.2 Parameter Setting (Cont.) Serial (RS-232C) Interface LCD Message Language (5) Flow Control This parameter is to choose a flow control of the RS-232C interface.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-22 2.7.2 Parameter Setting (Cont.) Parallel (Centronics) Interface Web Printer Function when using TCP/IP (LAN) This parameter is to choose an ACK/BUSY timing of the parallel interface.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-23 2.7.2 Parameter Setting (Cont.) Plug & Play This parameter is to enable or disable the plug & play function. As “OFF” has been chosen as default, change it when this function is used.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-24 2.7.3 IP Address Setting (TCP/IP) When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the Sy stem Mode for system administrators.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-25 2.7.3 IP Address Setting (TCP/IP) (Cont.) In this section, how to set the IP address is described. First, you need to access the System Mode for system administrators.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-26 2.7.3 IP Address Setting (TCP/IP) (Cont.) The IP Address Setting Mode contains the following sub menus. To enter each sub menu, press the [PAUSE] key. (1) Printer IP Address This parameter is to set an IP address.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-27 2.7.3 IP Address Setting (TCP/IP) (Cont.) (2) Gateway IP Address This parameter is to set a Gateway IP address. (3) Subnet Mask This parameter is to set a Subnet Mask.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-28 2.7.3 IP Address Setting (TCP/IP) (Cont.) (4) Socket Port This parameter is to enable a socket port and set a socket number. (5) DHCP This parameter is to enable DHCP.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-29 2.7.3 IP Address Setting (TCP/IP) (Cont.) (6) DHCP Client ID This parameter is to set a DHCP client ID.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-30 2.8 Installing the Printer Drivers 2.8.1. Introduction This manual describes how to install the TOSHIBA printe r dri.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-31 2.8.3. Installing the Printer Driver The installation procedure differs depending on the interf ace connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-32 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-33 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-34 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-35 (2) USB INTERFACE Installation starts by the operating system’s plug-and-play function. Windows 95 and Windows NT4.0 do not support the USB interface. (1) Turn the printer ON, then connect it to y our host computer with the USB cable.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-36 (3) Select “Search for the best driver for y our device. (Recomme nded)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driverWinMe-9x ” folder, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-37 (5) When the screen which indicates the USB Prin ting Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-38 (8) Select “Search for the best driver for y our device. (Recomme nded)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driverWinMe-9x ” folder, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-39 (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes” or “No”).
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-40 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to y our host computer with the USB cable.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-41 (6) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Specify the “ driverWinXP-2000 ” folder in the CD-ROM, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-42 (8) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the [Finish] button. (9) When installation is completed, the new printer icon is added in the “Printers” folder.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-43 2.8.4. Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be delete d, then select “Delete”.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-44 2.8.5 Adding/Deleting a LAN Port To use the LAN interface, first, you have to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-45 (1) Right-click on the printer icon. Select “Prope rties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-46 2.8.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninsta ll the previous version of the printer driver, before installing this printer driver.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-47 2.8.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.9 Print Test E2-48 2.9 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.9 Print Test E2-49 2.9 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-50 2.10 Position and Print Tone Fine Adjustment This section describes how to fine adju st a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-51 2.10 Position and Print Tone Fine Adjustment (Cont.) The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position, cut/strip position, print to ne, ribbon motor torque, and setting the threshold.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-52 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-53 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-54 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-55 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-56 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-57 2.10 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-58 2.10 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled a nd printing is affected, fine adjust the ribbon motor torque by using the following procedure.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-59 2.11 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-60 2.11 Threshold Setting (Cont.) 7. Select the sensor to be adjusted by using the [FEED] key. 8. Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been issued. The media will continue to be fed until the [PAUSE] key is released.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-61 2.11 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-62 2.11 Threshold Setting (Cont.) The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing “media level” voltage and “no media level” voltage.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-63 2.11 Threshold Setting (Cont.) (3) Press and hold the [RESTART] or [FEED] key for about 3 seconds aligning a blank part of print area with the Black Mark Sensor.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-64 2.11 Threshold Setting (Cont.) Storing a “No Media Level” Voltage The following is how to set a “No medi a level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-65 2.11 Threshold Setting (Cont.) The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position, cut/strip positi on, print tone, etc., and setting a threshold.
3. ON LINE OPERATION ENGLISH VERSION EO1-33048 3.1 Operation Panel E3- 1 3. ON LINE OPERATION 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tags can be accomplished.
3. ON LINE OPERATION ENGLISH VERSION EO1-33048 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing.
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 1 4. MAINTENANCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to pe rform routine maintenance. To ensure the continuous hi gh quality oper ation of the printer, refer to the following table and perform a regular maintenance routine.
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 5. Wipe the Platen and Dumper Roller with a soft cloth slightly moistened with absolute ethyl al cohol. Remove dust or foreign substances from the internal part of the printer.
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 3 4.1.3 Optional Cutter Module 1. Open the Front Cover. 2. Loosen the Set Screw of the Cutter Unit to open it. 3. Remove jammed m edia, if any. 4. Clean the inside of the Cutter Blade with a cotton swab moistened with absolute ethyl alcohol.
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 4 4.1.4 Optional Strip Module 1. Open the Front Cover holding its right side. 2. Press down the Release Bar to open the Strip Unit.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33048 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Top Cover is opened in Online mode.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33048 5.1 Error Messages E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions CUTTER ERROR **** (When an optional cutter module is installed.) The media is jamm ed in the cutter. Remove the jam med media.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33048 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions RFID ERROR The printer cannot communicate with the RFID module.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33048 5.3 Removing Jammed Media E5- 4 5.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. 1. Turn off and unplug the printer. 2. Press the Top Cover Release Button and gently open the Top Cover to its fully open position supporting it with your hand.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33048 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SA4TP-GS12-QM B-SA4TP-TS12-QM Dimension (W × D × H) 238 mm × 339 m m × 332 mm (9.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33048 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SA4TP-GS12-QM B-SA4TP-TS12-QM Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approve d by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a ga p between labels, as illustrated below.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of m edia. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.2 Ribbon E7- 4 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC appr oved ribbon, please contact a TOSHIBA TEC service representative.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.4 Care/Handling of Media and Ribbon E7- 5 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is m ainly used fo r vellum paper and labels.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33048 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33048 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indicatio n No. LCD Message ONLINE ERROR Printer Status Restoration by RESTART ke y (Yes/No) Acceptance o.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33048 APPENDIX 1 MESSAGES AND LEDS EA1- 3 N OTE: Description of Command Error • If a command error is found in a command received, 16 by tes of the command error, starting from the command code, will be displayed.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE Parallel interface (Centronics) Mode: Conformi ng to IEEE1284 Compatible mode (SPP mode), Nibble m o.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 2 Connector: Signal PIN No. SPP Mode Nibble Mode 1 nStrobe HostClk 2 Data 1 Data 1 3 Data 2 Data 2 4 Data 3 Data 3 5 Data 4 Dat.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 3 USB interface Standard: Conforming to V2.0 Full speed Transfer type: Control transfer, Bulk transfer Transfer rate: Full .
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 4 Serial interface (Option) Type: RS-232C Communication m ode: Full duplex Transmission speed: 2400 bps, 4800 bps , 9600 bp.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 5 Wireless LAN (Option) Standard: Conforming to IEEE 802.11a, IEEE802.11b, and IEEE802.
APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33048 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33048 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES The following are the image samples of the fonts, ba r codes, and two-dimensional codes provided for the B- SA4T series as standard. The size of each font may be di fferent from the actual one.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33048 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.).
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33048 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UP.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33048 APPENDIX 4 PRINT SAMPLES EA4-4 APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar co.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33048 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transpor tation, Warehousing, etc.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33048 APPENDIX 5 GLOSSARIES EA5- 2 Printer IP address A 32-bit address of a printer connected to TCP/IP network, which identifies the network printer. An IP address is written as 4 sets of numbers, separated by periods.
INDEX ENGLISH VERSION EO1-33048 INDEX INDEX A Automatic threshold setting 2-1, 2-59 B Backing paper 2-9, 2-54, 7-1 Bar code 6-2, A4-3, A5-1 Batch mode 2-8, 7-1, A5-1 Black mark 2-7, 7-1, 7-3, A5-1 Bla.
INDEX ENGLISH VERSION EO1-33048 INDEX S Serial interface 1-1, 1-3, 2-14, 6-2, A2-4 Socket port 2-28 Strip mode 2-8, 7-1, A5-2 Strip module 1-1, 1-5, 2-8, 2-49, 4-4, 5-3, 6-2 Strip position 2-53, 2-54 .
M EO1-33048.
An important point after buying a device Toshiba B-SA4TM-GS12-QM-R (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba B-SA4TM-GS12-QM-R yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba B-SA4TM-GS12-QM-R - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba B-SA4TM-GS12-QM-R you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba B-SA4TM-GS12-QM-R will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba B-SA4TM-GS12-QM-R, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba B-SA4TM-GS12-QM-R.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba B-SA4TM-GS12-QM-R. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba B-SA4TM-GS12-QM-R along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
