Instruction/ maintenance manual of the product B-852-TS12-QP Toshiba
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TEC Label/Tag Printer B-852-TS12-QP Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente.
LIST OF STANDARD OF CONFORMITY Manufacturer : TOSHIBA TEC Corporation Address : 570 Ohito, Ohito-cho, Tagata-Gun, Shizuoka-Ken, 410-2323 Japan declares that following product Product Name : Bar Code P.
TEC Label/Tag Printer B-852-TS12-QP Owner's Manual.
Safety Summary ENGLISH VERSION EO1-33028 ( ) i 6DIHW6XPPDU Personal safety in handling or maintaining the equipment is extremely im portant. Warnings and Cautions necessary for safe handling are included in this manual.
Safety Summary ENGLISH VERSION EO1-33028 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance.
ENGLISH VERSION EO1-33028 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction ....................................................
ENGLISH VERSION EO1-33028 6. TROUBLESHOOTING ............................................................................................................ E 6-1 6.1 Error Messages.........................................................................
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TEC B-852 series label/tag printer.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all accessories are supplied with the printer. Owner’s Manual (1 copy) (Doc./No. EO1-33028) Print Head Cleaner (1 pc.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.5 Appearance E1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. NOTE: D epth is 470 mm (18.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 4.1 for further information about the Operation Panel.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.1 Precautions E2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the procedures to setup your B-852 printer prior to its operation.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.2 Procedure before Operation E2- 2 2.2 Procedure before Operation This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions and printer in this manual and set up the printer at a proper location.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.3 Assembling the Accessories E2- 3 2.3 Assembling the Accessories 2.3.1 Assembling the Supply Holder Frame The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.4 Connecting the Cables to Your Printer E2- 4 2.4 Connecting the Cables to Your Printer The following paragraphs outlines how to connect the cables from the B-852 printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.5 Connecting the Power Cord E2- 5 2.5 Connecting the Power Cord 1. Make sure that the printer power switch is in the off position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.6 Turning the Printer ON/OFF E2- 6 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected .
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 7 2.7 Loading the Media 2.7.1 Installing the Media onto the Supply Holder Unit The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B-852 printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 8 2.7.1 Installing the Media onto the Supply Holder Unit (Cont.) The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 9 2.7.2 Installing the Supply Holder Unit onto the Supply Holder Frame 2.7.3 Loading Media into the Printer 1. Insert the assembled Supply Holder Unit into the rear notches of the Supply Holder Frame as shown in the diagram below.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2-10 2.7.3 Loading Media into the Printer (Cont.) 2. Release the Print Head Block by pressing down on the Head Block Release Lever c as shown below. 3. Raise the Print Head Block to its fully open position as shown by the arrow d in the above diagram.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2-11 2.7.3 Loading Media into the Printer (Cont.) 10. After loading the media, don’t forget to move the Supply Holder Unit to the forward notch of the Supply Roll Frame as shown below.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.8 Setting Sensor Positions E2-12 2.8 Setting Sensor Positions 2.8.1 Setting the Feed Gap Sensor 2.8.2 Setting the Black Mark Sensor After loading the media.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.9 Loading the Ribbon E2-13 2.9 Loading the Ribbon 1. Raise the Top Cover and release and raise the Print Head Block as described in section 2.7.3, steps 1 and 2 . 2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.10 Inserting the Optional PCMCIA Cards E2-14 2.10 Inserting the Optional PCMCIA Cards When the optional PCMCIA interface board is installed into the B-852 printer, there will be two PCMCIA slots available as shown in the figure below.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-15 2.11 Test Print The following test procedure allows you to perform a print test to verify that the printer is operating correctly. During the running of this test, the printer will first issue a blank label to allow the sensors to detect the Black Mark or Label Gap.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-16 2.11 Test Print (Cont.) 8. Press the [PAUSE] key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-17 2.11 Test Print (Cont.) 15. When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.
3. PRINTER OPERATION ENGLISH VERSION EO1-33028 3.1 Overview E3- 1 3. PRINTER OPERATION 3.1 Overview 3.2 Operating Modes This section will provide a functional overview of how the printer receives prin.
3. PRINTER OPERATION ENGLISH VERSION EO1-33028 3.2 Operating Modes E3- 2 3.2 Operating Modes (cont.) 2. Continuous (or batch) mode – In this mode, the labels will be continuously printed and fed until the number of labels specified in the label issue command has been printed.
4. ON LINE MODE ENGLISH VERSION EO1-33028 4.1 Operation Panel E4- 1 4. ON LINE MODE 4.1 Operation Panel This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode. When the printer is in On Line Mode and connected to a host computer, normal operation of printing images on labels or tags can be accomplished.
4. ON LINE MODE ENGLISH VERSION EO1-33028 4.2 Operation E4- 2 4.2 Operation 4.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by , or printing.
4. ON LINE MODE ENGLISH VERSION EO1-33028 4.4 Dump Mode E4- 3 4.4 Dump Mode In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming com mands and debug the program.
4. ON LINE MODE ENGLISH VERSION EO1-33028 4.4 Dump Mode E4- 4 4.4 Dump Mode (Cont.) The data in the receive buffer is printed as follows: Print Conditions • Printing width: 4.2 inches • Sensor selection: None • Print speed: 4”/sec. • Printing mode: Depends on the selection in use.
5. MAINTENANCE ENGLISH VERSION EO1-33028 5.1 Cleaning E5- 1 5. MAINTENANCE 5.1 Cleaning 5.1.1 Print Head/Platen/ Sensors This chapter describes how to perform normal m aintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced.
5. MAINTENANCE ENGLISH VERSION EO1-33028 5.2 Care/Handling of the Media and Ribbon E5- 2 5.1.2 Covers and Panels 5.1.3 Optional Cutter Module 5.2 Care/Handling of the Media and Ribbon Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water.
6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.1 Error Messages E6- 1 6. TROUBLESHOOTING This chapter lists the error messages and possible problems and their solutions. 6.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The print head block is opened in Online Mode.
6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.2 Possible Problems E6- 2 6.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions NO PAPER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack. 1. Load new media.
6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.3 Removing Jammed Media E6- 3 6.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. Remove the jamm ed media from under the Upper Sensor Ass’y as follows: 1.
6. TROUBLESHOOTI NG ENGLISH VERSION EO1-33028 6.4 Threshold Setting E6- 4 6.4 Threshold Setting To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.1 Printer EA1- 1 APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-852 printer.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.2 Options EA1- 2 A1.2 Options Option Name Type Description Source Cutter module B-7208-QM A stop and cut swing cutter. See NOTE. PCL5 interface board B-7708-PCL-QM These boards enable the B-852 printer to support the HP-PCL5.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.3 Media EA1- 3 A1.3.1 Media Type (Cont.) [Unit: mm ] Label dispensing mode Item Batch mode Cut mode Label: 38.0 c Minimum m edia pitch 15.0 Tag: 25.4 d Label length Min. 12.5 Min. 32.0 e Width including backing paper 100.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.3 Media EA1- 4 A1.3.3 Detection Area of the Reflective Sensor The reflective sensor is movable from the center to the left edge of m edia. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.4 Ribbon EA1- 5 A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33028 APPENDIX 2 MESSAGES AND LEDS EA2- 1 APPENDIX 2 MESSAGES AND LEDS Appendix 4 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing.
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33028 APPENDIX 2 MESSAGES AND LEDS EA2- 2 N OTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.
APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33028 APPENDIX 3 INTERFACE EA3-1 APPENDIX 3 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES Font.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes 0: JAN8, EAN8 1: MSI 2: Interleaved 2 of 5 3: CODE39 (Standard) 4: N.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) K: UPC-A L: UPC-A+2 digits M: UPC-A+5 digits N: UCC/EAN128 O: Industrial 2 of 5 P: PD.
GLOSSARIES ENGLISH VERSION EO1-33028 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc.
GLOSSARIES ENGLISH VERSION EO1-33028 GLOSSARIES Pre-printed media A type of media on which characters, logos, and other designs have been already printed.
INDEX ENGLISH VERSION EO1-33028 INDEX INDEX B Backing paper EA1-3 Bar code EA1-1 Batch mode 3-2 Black mark EA1-2 Black mark length EA1-3 Black mark sensor 1-4, 2-12, 5-1 C Centronics 1-3, 2-2 Cut mode.
INDEX ENGLISH VERSION EO1-33028 INDEX R Reflective sensor EA1-4 Resolution EA1-1 RESTART key 1-4, 4-1 Ribbon 2-13, 5-2, EA1-5 Ribbon holder 1-4 Ribbon supply roll 2-13 Ribbon take up roll 2-13 Ribbon .
An important point after buying a device Toshiba B-852-TS12-QP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba B-852-TS12-QP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba B-852-TS12-QP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba B-852-TS12-QP you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba B-852-TS12-QP will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba B-852-TS12-QP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba B-852-TS12-QP.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba B-852-TS12-QP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba B-852-TS12-QP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
