Instruction/ maintenance manual of the product Yealink SIP-T18P Tiptel
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Manual (EN) tiptel IP 28 XS Yealink SIP-T18P t i p t e l.
About This Guide Thank you for choosing this Simply IP Phone which is e speciall y designed for power users i n t he o ffice environment. It features fashi onable and sle ek d esign , abun dant teleph.
Tables of Contents Getting S t arted ......... ........... .......... ........... .......... ........... .......... .......... - 1 - Packing Li st ........................................................................................................
Call T ransfer ..................................................................................................................... - 16 - 3-way Conference ..............................................................................................
Simply IP Phone Getting Started - 1 - Getting S tarted Packing List The foll owing componen ts are in cluded in your package: Simpl y IP Phone Phone Stand Po wer Adap ter Handset &.
Simply IP Phone Getting Started - 2 - Ethernet Cabl e Quick Instal lation Gui de & Quick Reference CD Content Check thi s li st b efore insta llati on to en sure that you have re ceived each item. If you are missing any items, contact your I P phone reseller.
Simply IP Phone Getting Started - 3 - 1) Attach the S tand, as shown be low: 2) Connect H andset, as shown below : 3) Connect Net work and Power There ar e tw o ways for network and pow er sour ce connecti ons. Y ou can either c onnect the phone to the AC Power directly usi ng the pow er adapter or t o a PoE comp li ant switch or hub.
Simply IP Phone Getting Started - 4 - Configurati on and Registr ation If you are admi nistrator , y ou need to d o some simpl e configuration to make the phone work. If not, pl ease contact wi th your int ernet ad ministrator or servic e p rovider f or more detail s.
Simply IP Phone Getting Started - 5 - setting, pleas e re-enter aft er the tone ” to indicat e that the config uration is fail ed. Gateway: Pi ckup the handset and dial “**82#” , after hea ring the prompt “ Please enter the val ue after beeping ” , pleas e i nput the g ateway (For example:19 2.
Simply IP Phone Getting Started - 6 - 2. Sub net Mask : Pi ckup the hand set and di al “**91#” 3. Gateway : Pi ckup the ha ndset and di al “* *92#” 4. DNS1 : Pi ckup the han dset and d ial “**93#” 5. DNS2 : Pi ckup the han dset and d ial “**94#” The default network configuration : IP Address 192 .
Simply IP Phone Getting Started - 7 - Field Description Register Statu s It shows the register sta tus of the phon e. Account Activ e Y ou can choose on/off to enabl e/disable the accoun t respecti vely . Display Nam e It is showed a s Call er ID when ma king a p hone call .
Simply IP P hone Overview - 8 - Ke yp ad I nstruct ion Y ou can check th e foll owing list which int roduces the IP phone ’ s keypad i n details: Hot Key This IP ph one h as two h ot keys; u sers can speci fy correspond ing functions through the W eb UI.
Simply IP P hone Overview - 9 - Power Indication LED T abl e 1 Green Li ght LED Status Descriptio n Steady Gre en The account i s active Slow Bli nking Green There is call on mut e F ast Bli nking twi.
Simply IP P hone Overview - 10 - --Anonym Call --DND --DND Code --Dial Plan -- T ones Basic Featu re --Ring T one --Phone V ol ume Advanced Fe ature --Accounts --Network --Reset F a ctory --Set AES Ke y --Set admin PWD --V oice -- Upgrade Note: The above table only indicates most o f phone functions r ather than all of them.
Simply IP P hone Customizi ng Your P hone - 1 1 - General Set tings Phone S tatus Y ou can check t he network status o f your phon e by k eypad , or ch eck th e phone status by W eb i nterface. T o operate via th e keypad, please r efer to the a bove “Network con figuration” .
Simply IP P hone Customizi ng Your P hone - 12 - System Admini strator for more detail s about the codecs. T o enable/d isable th e codecs: 1) Ch oose Accoun t->Codecs. 2) U se the navigation keys to h ighli ght the desired one in the Enable/Di sable Codecs list, and press the / to m ove to the other l ist.
Simply IP P hone Customizi ng Your P hone - 13 - Dial Plan A di al pl an estab lishes the expect ed nu mber a nd pattern of d igit s for a teleph one number . Thi s i nclu des count ry codes, acc ess codes, area cod es an d al l co mbi nations of digits di aled.
Simply IP P hone Customizi ng Your P hone - 14 - 2) Ent er the desi red “x/. ” 3) Press Add but ton to save the cha nges. 4) Y ou can also del ete a speci fic one from t he dial plan list by pressin g Del but ton. Note: “x” repres ents any one Ch aracter; “.
Simply IP Phone Using the Basic Phone Functio n s - 15 - Making a call Call Devices 1) Pi ckup the ha ndset, and dial th e number you want to call , or 2) Press the Redial but ton to dial out the last n umber you have call ed, or 3) Press the DSS keys whi ch have been set as speed di al button.
Simply IP Phone Using the Basic Phone Functio n s - 16 - During an A cti ve Call Mute This function allows you to mut e the m icrophone of the act ive audi o devi ce duri ng a call; you can not be heard by the other p arty . Y ou can st ill hear all other pa rties while mute is enabl ed.
Simply IP Phone Using the Basic Phone Functio n s - 17 - T o Bl in d T r ansfer via p hone operation : 1) A and B is on an conversat ion, A press TRAN Button to put B on h old, then A can di al the thi rd telephone num ber C and pr ess the TRA N Button to cal l out .
Simply IP Phone Using the Basic Phone Functio n s - 18 - T o retrieve the n ew voicemail via th e Phone interface: 1) Pi ck up the handset and dial the connecti ng code, for example: *97, then press # key to dial out . 2) Y our voice mai lbox is called a nd you a re abl e to l isten to your ne w and old voicemail s.
Simply IP P hone Trouble Shooting - 19 - Account Setti ng Please r efer t o the p revious part “Confi guration and Registration” for th e basic accoun t setting i nformati on. The followin g table li sts the instructi on of the fiel d about the advanced Account Setti ng.
Simply IP P hone Trouble Shooting - 20 - Choose Network ->Advanced t o d o the relatin g configuration . Y ou can consul t your system admi ni strator for more information .
Simply IP P hone Trouble Shooting - 21 - Reboot Y ou shoul d reboot the p hone wh en you are chall enged, e.g. after appl ying cha nges to the phone confi guration. T o reboot vi a W eb in terface: 1) Ch oose Upgrade->Ba sic. 2) Cl ick Reboot button.
Simply IP P hone Trouble Shooting - 22 - 3) Pl ease do not p ower off during the updati ng. T o up date th e firmware au tomati cally via W eb interface: 1) Ch oose Upgrade->Ad vanced, c onfigu re .
Simply IP P hone Trouble Shooting - 23 - Note: Y ou can ask your s ystem ad mini strator for the decrypt passw ord. System Log Export If t here are any errors happened in your phone, you can exp ort the system log and send to your system ad mini strator for di agnosis.
Simply IP P hone Trouble Shooting - 24 - DTMF Note: Quick access f eatures l i ke Intercom and Voicemail must first be configu red on your PBX in order to w ork on your ph one. See your syst em ad ministrator for mor e informati on. Speed Dial Y ou can con figure t he key as a sim plified speed di al key .
Simply IP P hone Trouble Shooting - 25 - 1) Ch oose Phone->DSS Key , choose one of th e key you wa nt to ma ke the assign ment, there is a pu ll-down menu in th e T ype field, choos e Call Return from the li st. 2) Press Confirm bu tton to save the changes.
Simply IP P hone Trouble Shooting - 26 - 2) In th e “Expansi on” fil ed, enter the sp ecifi c number . 3) Press Confirm bu tton to save the changes.
Simply IP P hone Trouble Shooting - 27 - background noise f or voice c ommuni cations d uring periods of silence that o ccur duri ng the cours e of conversat ion. JITTER B UFFER It i s a shar ed d ata area wh ere voice p ackets can b e col lected, stored, and s ent to the voice processo r in evenly .
Simply IP P hone Trouble Shooting - 28 - 2) Inte rnal Ri nger T ext: T o set group n ame. For exampl e, family . 3) Inte rnal Ri nger File: T o choose a sp ecial ring tone for the gr oup.
Simply IP P hone Trouble Shooting - 29 - T r oub le Shoot ing I can not re gister to t he server ? ? ? ? 1) Ch eck the IP address. If you set your W AN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Ch eck your gateway .
Simply IP P hone Trouble Shooting - 30 - Make sure the firmware y ou choose is pro vided by yo u r service provider , or the device will probabl y crash after the upd ate. How to auto provisio n? Consult the auto provisi on server address with your ISP .
Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratin gen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.
An important point after buying a device Tiptel Yealink SIP-T18P (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Tiptel Yealink SIP-T18P yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Tiptel Yealink SIP-T18P - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Tiptel Yealink SIP-T18P you will learn all the available features of the product, as well as information on its operation. The information that you get Tiptel Yealink SIP-T18P will certainly help you make a decision on the purchase.
If you already are a holder of Tiptel Yealink SIP-T18P, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Tiptel Yealink SIP-T18P.
However, one of the most important roles played by the user manual is to help in solving problems with Tiptel Yealink SIP-T18P. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Tiptel Yealink SIP-T18P along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center