Instruction/ maintenance manual of the product Thomson CABLE MODEM THOMSON
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CABLE MODEM Internet On/Off Cable Activity Cable Link Message PC Link Internet 16500150 cover 12/6/04, 6:36 PM 1.
CAUTION Disconnect power befor e servicing. CAUTION T o ensur e reliable operation and to pr event overheating, pr ovide adequate ventilation for this modem and keep it away fr om heat sour ces. Do not locate near heat r egisters or other heat-pr oducing equipment.
1 T able of Contents Introduction ......................................................................................................................................... 2 Cable Modem Features ........................................................
2 Intr oduction Cable Modem Featur es • DOCSIS models are capable of receiving data at rates of up to 30Mbps ‡ (30 Megabits per second). • Euro-DOCSIS models are capable of receiving data at rates of up to 38Mbps ‡ (38 Megabits per second).
3 Intr oduction Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server , over the cable network. Y ou may want to “bookmark” the IP address in your browser after the diagnostics page is displayed.
4 Intr oduction Placing the Rubber Feet on the Cable Modem Cable Modem Overview Attach the pads to the four posts on the bottom of the modem. What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personal computer and a cable Inter net Service Provider (ISP).
5 What the Modem Needs to Do Its Job • The Right Cable Company: Make sure your local cable company provides data services that use cable industry-standard DOCSIS or Eur o-DOCSIS technology compatible with your cable modem. • The Inter net Service Provider (ISP): Y our cable company provides you access to an Inter net Service Provider (ISP).
6 Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant two- way modem access. • Y our Inter net account has been set up. • Y ou have a cable outlet near your PC and it is ready for cable modem service.
7 Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ether net port on your computer and install the necessary software. Please refer to figur e 1 to help you connect your cable modem for the best possible connection.
8 Connecting the Cable Modem Fig. 2: USB Connection 3VDC 800mA ETHERNET USB RESET CABLE Important Connection Information The cable modem supports both Ether net and USB connections simultaneously (if allowed by your cable provider). Coaxial Cable AC Power Supply Note: Only use the power supply provided with this unit.
9 Below are important points to remember before you connect the cable modem: • Y ou should have a Windows® 98 SE (Second Edition), Windows Me (Millennium Edition), Windows 2000, or W indows XP operating system to use the Universal Serial Bus (USB) connection.
10 Connecting the Cable Modem Using Windows 98 SE for USB Connection Follow steps 6 through 14 if you have a Windows 98 SE operating system: 6. When the “Add New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device.
11 Connecting the Cable Modem 10. The search should find the driver for the “RCA or Thomson USB Cable Modem” (Fig. 7). To confir m that this is the case, click “Next” to continue and proceed to step 12. Otherwise, see step 11. Important: Do NOT continue if the search finds “USB Composite Device” driver .
12 12. Windows should now prompt you to install the “RCA or Thomson USB Cable Modem” driver . Click “Next” to install the driver . At this point, your PC needs to copy Windows 98 SE specific files. If these files are not located on your hard drive, you may need to insert your Windows 98 SE installation media (i.
13 Connecting the Cable Modem 15. The cable modem installation is now complete. To validate a proper installation, per for m the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.
14 Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6. When the “Found New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device (Fig.
15 9. The search should find the driver for the “RCA or Thomson DCM xxx Cable Modem” (Fig. 13). To confir m that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do NOT continue if the search finds “USB Composite Device” driver .
16 11. Windows should now prompt you to install either the “RCA or Thomson USB Cable Modem” or “RCA or Thomson DCM xxx Cable Modem.” Click “Next” to install the driver .
17 Connecting the Cable Modem 14. The cable modem installation is now complete. To validate a proper installation, per for m the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.
18 Fig. 18 Fig. 17 Connecting the Cable Modem Using Windows Me for USB Connection Follow steps 6 through 9 if you have a Windows Me operating system: 6. Windows Me will briefly display the “Found New Hardware Wizard,” and automatically proceed to the “Add New Hardware Wizard” (Fig.
19 Connecting the Cable Modem 9. The Thomson cable modem installation is now complete. To validate a proper installation, per for m the following instructions: • Click on the “Start” icon in the lower left-hand corner of your screen. • Select “Settings,” followed by “Control Panel.
20 Fig. 19 Fig. 20 Using Windows XP for USB Connection Follow steps 6 through 9 if you have a Windows XP operating system: 6. Windows XP will briefly display the “W elcome to the Found New Hardwar e Wizard,” (Fig. 19) and ask you to insert the installation CD-ROM that came with the unit.
21 Fig. 21 8. When the “Completing the Found New Hardware Wizard” window appears, click “Finish” to complete the process (Fig. 21). 9. The Thomson cable modem installation is now complete. To validate a proper installation, per for m the following instructions: • Click on the “Start” icon in the lower left-hand cor ner of your screen.
22 Ether net Connection to One Computer Make the connections to the modem in the following sequence (Fig. 22): 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled “CABLE.
23 Connecting Mor e Than T wo Computers to the Cable Modem If you need to connect more than two computers or if you need to connect two computers but USB is not available, you’ll need the following .
24 1. Tuning – The cable modem is functional and searching for a downstream cable modem service channel on your cable system. 2. Ranging – The modem is now tuned to a downstream cable modem channel and can now receive data. Now it searches for an upstream channel so that it can send data.
25 Buttons INTERNET ON/OFF* – Turns the Inter net connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled. Important: Do not press this button when transmitting data over the Internet. The information will be lost and your Internet connection disabled.
26 Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x Internet On/Off Cable Activity Cable Link Message PC Link Int.
27 Fr equently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed inter net access.
28 Fr equently Asked Questions Q. What is DOCSIS and what does it mean? A. “Data Over Cable Service Interface Specifications” is the industry standard that most cable companies are adopting as they upgrade their systems.
42 FCC Information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this devi.
43 Connecting the Cable Modem 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled CABLE. 2. a. Insert the plug from the AC power supply into the power AC jack on the cable modem.
44 Button/Light/LED Indicators Quick Refer ence * Actual button or LED names may vary per model. Internet On/Off Cable Activity Cable Link Message PC Link Internet INTERNET ON/OFF* – Tur ns the Inter net connection ON and OFF for additional security.
45 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector , used with Ether net LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable.
Thomson Inc. 10330 North Meridian Street Indianapolis, IN USA 46290 © 2004 Thomson Inc. T rademark(s) Registered Printed in T aiwan TOCOM 16500150 THOMSON 16500150 IB 12/6/04, 6:36 PM 46.
An important point after buying a device THOMSON Thomson CABLE MODEM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought THOMSON Thomson CABLE MODEM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data THOMSON Thomson CABLE MODEM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, THOMSON Thomson CABLE MODEM you will learn all the available features of the product, as well as information on its operation. The information that you get THOMSON Thomson CABLE MODEM will certainly help you make a decision on the purchase.
If you already are a holder of THOMSON Thomson CABLE MODEM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime THOMSON Thomson CABLE MODEM.
However, one of the most important roles played by the user manual is to help in solving problems with THOMSON Thomson CABLE MODEM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device THOMSON Thomson CABLE MODEM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
