Instruction/ maintenance manual of the product THG540 THOMSON
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User manual THG540 - V oice Over IP Cable Modem SA TELLITE TELECOM CABLE TERRESTRIAL.
Important Information i CAUTION Disconnect power before servicing. CAUTION This device is int ended for indoor operation only. Telephone ja cks Line 1 and Line 2 must not be conn ected to outsi de wiring.
Important Information ii Operating In formati on Operatin g Temperatu re: 0 ˚ - 40 ˚ C (32 ˚ - 104 ˚ F) Storage T empera ture: -3 0 ˚ to 65 ˚ C If yo u purch ased th is pr oduc t at a r etail o .
Table of Contents Illustrations contained in this docu ment are for representation only. iii Chapter 1: Connections and Setup ........................................................................................... 1 Intro duc tion ................
Table of Contents iv Connecti ng More Th an Two Com puters to th e Cable Modem ........................................... 22 Teleph one or Fax Connection .......................................................................................... 23 Acti vatin g the Cab le Mo dem .
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 1 Chap ter 1: C onn ection s an d Setu p Intr oducti on Voice over IP Cabl e Modem Featu res z P.
Chapter 1: Connections and Setup 2 Computer Requirements For the best possible perfor mance from your cable modem, your persona l compute r must meet the fo llowin g minim um system requir ements (not.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 3 Cable Modem Overview Front P anel The following illustrat ion shows the front panel of the EMT.
Chapter 1: Connections and Setup 4 THG540 Tel 2 Tel 1 Message Cable Activity Cable Link PC Link Internet Description OFF FLASH MTA DHCP FLASH OFF MTA SNMP/TFTP MTA initialization FLASH FLASH RSIP ON O.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 5 Rear Panel 12VDC: 12V Power connector Reboot EMTA: Reboot this de vice Telephony (L INE1/LINE2.
Chapter 1: Connections and Setup 6 Wall M ount ing The num ber of the s crew: 2 pc s Direction for wa ll mounting: LED pa nel upward. Dimension for the scre w: TBD There are 4 slots on the un derside of the EMT A that can be used for wall mountin g. Note: When w a ll mou nting the unit, ensure that it is w ithin reach of the power ou tlet.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 7 Relati onshi p among th e Devices This illustrat ion shows a cable company that offe rs Euro-DOCSIS compliant voice/dat a services.
Chapter 1: Connections and Setup 8 internet service work for you. Contact Your Loca l Cable Com pany You will need to contact your cable company to es tablish an inte rnet acco unt be fore you can use your modem.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 9 Please verify the following with the cable company The cabl e service to your hom e supports Euro -DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for D OCSIS usage).
Chapter 1: Connections and Setup 10 Connecting the Cable Mode m to a Single C ompute r This section o f the manua l explains how t o connect your cable modem to t he USB or Ethe rnet port on your co mputer and insta ll the necessary s oftware. Plea se refe r to Figure 1 to help you connect your cable modem for t he best possible connect ion.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 11 Importa nt Connectio n Informat ion The cable mode m supports Ethernet a nd USB connections simulta neously. USB Connection to One Computer No te: O nl y u se th e pow er su ppl y pr ov ide d wi th this u nit.
Chapter 1: Connections and Setup 12 1. Before you be gin, close all ope n applications an d dialog boxes as the y may inte rfere with your Voice o ver IP Cable M odem ins tallatio n. 2. Inser t the C D into the CD -ROM drive of your c ompu ter. A m enu of o ption s appear s.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 13 9. Connect o ne end o f the USB cab le incl uded with y our Voic e over IP Cabl e Modem to the USB port on your com puter. Conn ect the o ther end o f the USB c able to th e USB port o n the Vo ice over IP Cable Modem .
Chapter 1: Connections and Setup 14 Note: If Windo ws 2000 does not recognize the Voic e over IP Cable Modem’s presence, your BIOS settings may not permit USB and/or Pl u g-and -Play devices. Plea se contact your comp u ter’s customer service departm ent.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 15 9. The search should find t he driver for the “Thomson U SB CDC Device s”. To confirm that this is the cas e, clic k “Next” to con tinue and proceed to step 1 1.
Chapter 1: Connections and Setup 16 install the driver. At this point your PC needs to copy Windows 2000 specific files. If thes e files are not located on your hard drive, you may need to insert your W indows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove th e Voice over IP Cable Modem CD-ROM.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 17 Choose the “Au tomatic searc h for a better driver (R ecomm ended)” option, and click “Next.” No te: I f Wi ndow s Me d oes n ot re co gn ize th e Voi ce over IP Cable Modem ’s presence, i.
Chapter 1: Connections and Setup 18 sof tware a utom atica lly ( Recom mended )” op tion, and c lick “ Next.” Note: If Windo ws XP does not recognize the Voice over IP Cable Modem’s prese nce, i.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 19 9. The Voic e over IP Cab le Modem installa tion is now comple te. To vali date a pr oper installation, perfor m the following inst ructions: A.
Chapter 1: Connections and Setup 20 Below ar e importan t points to rem e mber befo re you connect the Voic e over IP Cable Modem : For Ethernet connections, go to page 21.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 21 Ethernet Connection to One Computer Make the co nnecti ons to th e mod em in the fo llowin g sequ ence: 1.
Chapter 1: Connections and Setup 22 Connecting More Than Two Computers to the Cable Modem If you need to c onnec t more th an two c omput ers or if you need to connec t two c omputers, but USB is not .
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 23 Telephone or Fa x Connection When proper ly connected, most tele phony device s can be used with t he cable mode m just as with c onventio nal tele phone serv ice.
Chapter 1: Connections and Setup 24 Activati ng th e Cable Modem After you install the c able m odem and tu rn it on for the fi rst tim e (and eac h tim e the m odem is reconnec ted to the power), it goes through several s teps befo re it can b e used.
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 25 Chapter 2: Ad ditional In formation Frequen tly Asked Qu estions Q. Wha t if I d on’t su bscribe to ca ble TV? A. If cable TV is ava ilable in your area , data and voice service may be made availa ble with or witho ut ca ble TV servic e.
Chapter 2: Additional Information 26 General Tr oubleshootin g You can correct most problems you have with your pr oduct by consult ing the trouble shooting list that follows. I ca n’t a cces s the in ter net. z Check al l of the c onnecti ons to your cab le modem .
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 27 z Verify that the cable modem service is Euro -DOCSIS or DOCSIS compliant by calling your cable provider (DOCSIS will only work if th e use d frequencie s are betwee n 93-861MHz).
Chapter 2: Additional Information 28 Se rvic e I nf orm at io n If you purchase d or leased your cable modem dire ctly from your ca ble company, t hen warranty service fo r the cabl e modem may be pro vided thro ugh your cable pro vider or its au thoriz ed represen tative.
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 29 Gloss ary 10BaseT – Unshielded, twisted pair cable with an RJ- 45 connector, used with Eth ernet LAN (Lo cal Area Network).
Chapter 2: Additional Information 30 NID - Network Interface D evice, the i nterconnec tion be tween the in ternal hou se teleph one wiring and a co nventio nal telep hone ser vice pr ovider’s equipm e nt. Th ese wiring c onnectio ns are normally housed in a sm all plastic box loc ated on an outer wal l of th e house.
© 2007 T homson Inc.- T rademark(s) ® Registered -Marca(s) Registada(s) Photos and features subject to change without notice . Illustration of product nish may vary from actual color. For e more information Thomson | 46, quai Alphonse Le Gallo | 92100 Boulogne-Billancourt | France T el.
An important point after buying a device THOMSON THG540 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought THOMSON THG540 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data THOMSON THG540 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, THOMSON THG540 you will learn all the available features of the product, as well as information on its operation. The information that you get THOMSON THG540 will certainly help you make a decision on the purchase.
If you already are a holder of THOMSON THG540, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime THOMSON THG540.
However, one of the most important roles played by the user manual is to help in solving problems with THOMSON THG540. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device THOMSON THG540 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
