Instruction/ maintenance manual of the product SpeedTouch 716v5 (WL) THOMSON
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SpeedT ouch™716 v5 WL only SpeedT ouch™716 v5 (WL) (Wireless) Residential DSL Gateway with V oice User’ s Guide Release R5.3.1.
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SpeedT ouch™ 716 v5 (WL) User’ s Guide R5.3.1.
Copyright Copyright ©1999- 2005 THOMSON . All rights reserv ed. Passing on, and cop ying of this document, u se and communication of its contents is not perm itted without written autho rization from THOMSON.
Contents E-DOC-CTC-20050401-000 8 v1.0 i Contents About this User’s Guid e ........................... ................... 1 1 Your SpeedTouch™ .... .................................................. 3 1.1 SpeedTouch™ Features ......... ........
Contents E-DOC-CTC-20050401-0008 v1.0 ii 3.2 IGD Control Agent ......... ........... ............. .......... ............. ........... .... 39 3.3 MS Windows XP B roadBand Connection . ............. ............ ........... 41 3.4 Mac OS X PPPoE Dial- in Client .
Contents E-DOC-CTC-20050401-000 8 v1.0 iii 5.5 Toolbox ................ ............ .......................... ............. ............ ......... 79 5.5.1 Remote Assistance ............. ........................... ............................. ...
Contents E-DOC-CTC-20050401-0008 v1.0 iv 7.1 General SpeedTouch™ Troubleshooting ... .................. ........ ....... 122 7.1.1 Wired Ethernet Troubles hooting ............... .............................. ....................... 123 7.1.2 Wireless Ethernet Tr oubleshooting .
About this User’s Guide E-DOC-CTC-20050401-000 8 v1.0 1 About this User’ s Guide Used Symbols T erminology Generally, the SpeedTouch™716 v5 (i) and the SpeedTouc h™716 v5 (i) WL will be referred to as SpeedTouch™ in this User’s Guide.
About this User’s Guide E-DOC-CTC-20050401-0008 v1.0 2.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 3 1 Y our SpeedT ouch™ Introduction With the SpeedTouch™716 v5 (WL) (Wireless) Residential DSL Gateway with Voice you can build a secure .
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 4 1.1 SpeedT ouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 5 1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, s upporting: ADSL over POTS for a Spee dTouch™ADSL/POTS varia.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 6 1.1.2 Software Features ADSL compliance If PO TS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL), ADSL2, RE-ADSL and ADSL2+ If ISDN in overlay: G.handshake, G.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 7 Configuration Home Install Wizard, Easy Setup w izard Intuitive web-based GUI (HTTP/HTTPs) Advanced configuration via telnet - .
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 8 1.2 SpeedT ouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 9 USB Green Flashing USB activity On USB connection, no activity Off Power off or wait for USB connection going up WLAN (SpeedTouch™7 16 v5.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 10 1.3 How to Access your SpeedT ouch™ Access methods Your SpeedTouch™ is accessibl e in one of following ways: Access Method Can be used to: Web Configure your Sp eedTouch™ via HTTP or HTTPS.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 11 1.3.1 Access via the W eb Inter face Procedure To access the SpeedTouch™ via the web interface: 1 Open a web browser. 2 In the address bar type your Speed Touch ™’s IP address or DNS host name, by default that is ‘http://speed touch.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 12 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the Sp eedTouch™.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 13 Te l n e t s e s s i o n Proceed as follows: 1 Open a telnet application. 2 Connect to your SpeedTouch™.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 14 1.3.3 Access via F TP File T ransfer Protocol (F TP) You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in o rder to: Restore or backup conf iguration files, templates or language packs.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 15 File system access rights On the different directories you have following privileges: Common F TP commands Depending on the access rights you have on a directory, you can use one of following commands: Director y Access rights root NO read/write dl read/write Command.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 16 FT P f i l e t r a n s f e r To allow co rrect file transfer s, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Example: Quote site command All the CLI commands can be executed from within an FTP session.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-000 8 v1.0 17 1.3.4 Remote Assistance Remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely.
Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050401-0008 v1.0 18.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 19 2 Local Network Setup Introduction The SpeedTouch™ offers you follo wing local networking solutions: Wired Ethernet USB (1.
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 20 2.1 Wired Ethernet Local network The Ethernet ports on the backpanel allo w you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet netw ork or one (or more) computer(s) with installed Ethernet card.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 21 2.2 USB Suppor ted operating systems Installing and using the SpeedT ouch™ USB connection on the SpeedTouch™ is supported for follo .
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 22 Installing W indows USB driver The installation is plug and play, meaning that installation w ill require almost no effort.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 23 2.3 Wireless Ethernet Introduction The SpeedTouch™ 716 v5 WL Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment.
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 24 2.3.1 Wireless Basics Introduction In this section some key wi reless concepts are explained.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 25 Antennas Direct the external antenna to allow optimiza tion of the wireless link. If for e xample the antenna is erect, wireless links in the hori zontal plane are favoured.
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 26 2.3.2 Connecting First-time Wireless Clients Wireless default settings After every Reset-to-Defaults, the SpeedT ouch™ wireless access point configuration is returned to its in itial default settin gs.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 27 To associate your wireless client to the SpeedTouch™: 1 Click the network icon in the notification area: 2 The Wireless Network Connection window ap pears: In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect .
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 28 Wir eles s de vice settings Once you’ve connected a device, you ar e able to personalise its settings. For more information, see “ Device settings” on page 19 . To add a wireless device to the Access Control List (ACL), select Allowed on WLAN .
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 29 2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environm ent is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders.
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 30 Data encryption To setup wireless connect ivity, you can ch oose different levels of security: Low (Security disabled, the default): No security; th e data will not be encrypted, no authentication process will be used.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 31 2.3.4 Connecting Additional Wireless Clients Preconditions Make sure that: The SpeedTouch™ is powered on and ready for service. The SpeedTouch™ has been configur ed as DHCP server (de fault).
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 32 2.3.5 Extending the Range of Y our W ireless Network WDS The SpeedTouch™ features Wireless Distri bution System (WDS) function ality. This feature allows you to exten d the range of your wireless network by introdu cing one or more WDS-enabled devices into yo ur wireless network.
Chapter 2 Local Network Se tup E-DOC-CTC-20050401-000 8 v1.0 33 Configuring WDS To configure your WDS on the web pages: 1 Go to the SpeedTouch™ web pages . 2 In the menu select Hom e Network . 3 Click your WLAN. 4 On the top right, click Configure .
Chapter 2 Local Network Setup E-DOC-CTC-20050401-0008 v1.0 34.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-000 8 v1.0 35 3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivit y, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provid ed Installation and Setup Guide.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-0008 v1.0 36 Embedded PPP dial-in clients The SpeedTouch™’s embedded PP P dial-in client allows you to establish an Internet connection for computers residi ng on your local network, using only one computer of the network to control the client.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-000 8 v1.0 37 3.1 SpeedT ouch™ W eb Pages Introduction As the SpeedTouc h™ web page s are controllable from any Operating System with an installed w eb browser, the m ethod to establis h PPP sessions described be low you can use on any computer system.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-0008 v1.0 38 T erminating an Internet session To close an active PPP connection: 1 Go to the SpeedTouch™ Home pag e. 2 Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PP P dia l-in client will close the Internet connection.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-000 8 v1.0 39 3.2 IGD Control Agent Introduction MS Windows XP users can easily establis h PPP sessio ns, thanks to MS Windows XP’s Internet Gateway Device (IGD) Dis cover y and Control Client that allows you to control the SpeedTouch™ directly from you PC.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-0008 v1.0 40 Internet connection status As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to ov.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-000 8 v1.0 41 3.3 MS Windows XP BroadBand Connection Prerequisites To be able to us e the MS Windows XP BroadBand Connection, your Sp.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-0008 v1.0 42 8 Select whether the connection will be ava ilable to any user or only to yourself: 9 Fill in the Internet acco unt information.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-000 8 v1.0 43 Star ting a broadband Internet session Proceed as follows: 1 On the Start menu, po int Connect T o and click the name of the connection you’ve created, for example YourISP.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-0008 v1.0 44 T erminating a broadband Internet session Proceed as follows: 1 On the Start menu, po int Connect T o and click the name of the connection you’ve created, for example YourISP.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-000 8 v1.0 45 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to us e the MS Windows XP BroadBand Connection, your Speed T.
Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050401-0008 v1.0 46 Star ting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. 2 The following window appears : Make sure Built-in Ethernet is selected in the Configuration list.
Chapter 4 Voice over IP E-DOC-CTC-20050401-000 8 v1.0 47 4 V oice over IP What is V oice over IP Inter net telephony or Voice over IP (VoIP) can be defined as the transport of telephone calls over your Internet connection.
Chapter 4 Voice over IP E-DOC-CTC-20050401-0008 v1.0 48 4.1 T elephony Setup T elephony installation The SpeedTouch™ is equipped to connect one or two analogue phones or faxes. Use a phone cable with RJ-11 co nnectors to: 1 Wire the SpeedTouch™ Phone po rt(s) to your phone(s) or fax.
Chapter 4 Voice over IP E-DOC-CTC-20050401-000 8 v1.0 49 Enable the telephony ser vice Proceed as follows: 1 Go to the SpeedTouch™ web pages . 2 In the menu select T oolbox > T elephony . 3 On the top right, click Configure. 4 Select Service Enabled .
Chapter 4 Voice over IP E-DOC-CTC-20050401-0008 v1.0 50 Configure the telephony ser vice To configure the SIP telephony service: 1 Go to the SpeedTouch™ web pages . 2 In the menu select T oolbox > T elephony . 3 On the top right, click Expert configure .
Chapter 4 Voice over IP E-DOC-CTC-20050401-000 8 v1.0 51 Multiple identities You can assign up to three Internet telephone number s or URIs to one or both phone ports or assign a co mmon number to both phone ports. Proceed as follows: 1 Go to the SpeedTouch™ web pages .
Chapter 4 Voice over IP E-DOC-CTC-20050401-0008 v1.0 52 T elephony statistics The telephony statistics page gives you: Call Statistics : an overview of the successful , unsuccessful, missed or total number of incoming or outgoing calls per phone. Call Log : with detailed statistics per call.
Chapter 4 Voice over IP E-DOC-CTC-20050401-000 8 v1.0 53 4.2 Supplementar y T elephony Ser vices Suppor ted telephony ser vices Depending on your provider’s configuration, following services wil l be available: For more information on how to use some of these services, see “ Using the services on the phone” on page 55 .
Chapter 4 Voice over IP E-DOC-CTC-20050401-0008 v1.0 54 Activating/Deactivating the ser vices Before to be able to use one of the provisioned telephony services, the service has to be activated. This might have been done dur ing the initial setup of your SpeedTouch™.
Chapter 4 Voice over IP E-DOC-CTC-20050401-000 8 v1.0 55 Using the ser vices on the phone In following table the proced ures are sh own of how to us e a telephony service. The commands are dependin g on your provider’s configuration, so m ight be different from the ones described her e.
Chapter 4 Voice over IP E-DOC-CTC-20050401-0008 v1.0 56 Command over view In the table below all standard service code s of the telephony s ervices are listed. On your SpeedTouch™ these might be different, depending on your provider. Conference Call (3 Party) To set up a conference call: 1 Call person A.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 57 5 SpeedT ouch™ W eb Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 58 5.1 Navigation Navigation components The SpeedTouch™ web interface cons ists of following components: Menu Language Bar .
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 59 5.1.1 Menu Menu items The menu is located on the left side of th e page and consists of the following menu items: SpeedTouch : Provides basic information on the Sp eedTouch™.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 60 5.1.2 Language Bar Language bar The language bar is located under the Speed Touch™ logo and allo ws you to change the language of the SpeedTouch™ web interface. ! The language bar will only be shown if more than one language is available.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 61 5.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 62 5.1.4 Notification Area Notification area The notification area is located under the N avigation Bar and is used to display: Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 63 5.1.5 T asks Ta s k s To allow a swift config uration of your SpeedTouch™, some pages may offer yo u a number of related tasks. These tasks w ill guide you to the page where you can perform the selected task.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 64 5.2 Home SpeedT ouch™ home page The SpeedTouch™ home page gives you a sh ort overview of all the configurable aspects of the S.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 65 5.3 SpeedT ouch The SpeedT ouch menu The SpeedT o uch menu consists of following items: Information Configuration E.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 66 5.3.1 Information Information The Information page summarizes important information on yo ur SpeedTouch™.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 67 5.3.2 SpeedT ouch™ Easy Setup Easy Setup Wizard This wizard helps you configure y our SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: 1 On the left menu, click SpeedT ouch .
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 68 5.3.3 Restar t Accessing the Restar t page Proceed as follows: 1 On the left menu, click SpeedT ouch . 2 In the Pick a task... list, click Restart . Restar ting your SpeedT ouch™ Proceed as follows: 1 Click Y es, restart my SpeedT ouch .
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 69 5.3.4 Configuration Over view The Overview page di splays the current configuration of your Speed Touch™. Detai ls The Details page displays more detailed information on the current configuration of your SpeedTouch™.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 70 5.3.5 Backup & Restore Introduction This page allows you to: Save your current configuratio n. Restore a previously saved configuration. Accessing the Backup & Restore page Proceed as follows: 1 On the SpeedT ouch menu, click Configuration.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 71 5.3.6 Reset to Factor y Defaults Introduction This page allows you to re set the SpeedTouc h™ to return to the initial configuration of your SpeedTouch ™. All your changes will be deleted.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 72 5.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 73 5.3.8 Update Updating the SpeedT ouch™ system software The Update page allows you to: View System Information. View information on the current System Firmware. Update your SpeedTouch™ from a remote server.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 74 5.4 Broadband Connection The Broadband Connection menu The Broadband Connection menu con sists of following menu items: DSL Co.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 75 5.4.1 Connectivity Check Introduction This page enables you to perform a connectiv ity check on an Internet service of your SpeedTouch™. Accessing the Connectivity Check page Proceed as follows: 1 On the left menu, click Broadband Connection.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 76 5.4.2 DSL Connection Over view Click Overview to view brief information on your DSL connection.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 77 5.4.3 Internet Ser vices Internet Ser vices information The Internet Services page displays information on your Internet Connection(s). To view more detailed information on a specific connection, click the View mo re .
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 78 5.4.4 Internet Ser vice Settings Accessing the Internet Ser vice Settings page Proceed as follows: 1 On the Broadband Connection menu click Internet Services. 2 Click the View mor e link of the internet service you want to view.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 79 5.5 T oolbox The T oolbox menu The To o l b o x menu consists of following menu items: Remote Assistance : Allows you to make your SpeedTouch™ accessible for remote support.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 80 5.5.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible for remote support. To use remote assistance: 1 If needed, type a password in the Password box.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 81 5.5.2 T elephony Introduction The SpeedTouch™ is equipped with: Two Phone ports allowing you to connect up to two phones for making phone calls over the Internet.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 82 Configure This page allows you to: Disable/enable the telephone service. Configure your VoIP settin gs: SIP Uniform Re.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 83 Calling Line Identificati on Presentation : Allows you to see the phone n umber of the person who is calling you on your phone display and in the statistics. Calling Line Identificati on Restriction : Allows you to hide yo ur phone number when making phone calls.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 84 5.5.3 T elephony Statistics On this page This page allows you to view: Call Statistics Call Log Call Statistics The Call S.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 85 5.5.4 Game & Application Sharing Over view The Overview page s ummarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 86 5.5.5 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follows: 1 In the T oolbox menu, click Game & Applic ation Sharing . 2 In the Pick a task.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 87 5.5.6 Game or Application Definition Accessing the Game or Application Definition page Proceed as follows: 1 In the T oolbox menu, click Game & Applic ation Sharing . 2 In the Pick a task.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 88 5.5.7 New Game or Application Accessing the Game or Application Definition Proceed as follows: 1 On the Applications page, click Game & Applica tion Sharing . 2 In the Pick a task.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 89 5.5.8 Parental Control Parental Control The SpeedTouch™ allows you to block/allo w particular web sites: Based on the web site’s URL. Based on the web site’s content.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 90 Deny access to a specific web site Use this feature if: Allow is selected under Action for Unkn own Sites. Block is selected under Acti on for Unknown Sit es and you want to make an exception on an allow rule .
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 91 Redirecting all web sites Proceed as follows: 1 Type “*” in the Web S it e box. 2 Click Redirect in the Action list . 3 Type the URL of the web site you wa nt to redirect to (for example “mycompany.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 92 5.5.9 W eb Filtering Activation Accessing this page Proceed as follows: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the Pick a task... list, click Activate Web filtering License .
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 93 5.5.10 Content Level Accessing this page Proceed as follows: 1 On the To o l b o x menu, click Web Site Filtering . 2 Click Configure . 3 Click the Edit link of the content level you want to edit.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 94 5.5.11 New Content Level Introduction This page allows you to create a ne w content level. To access this page: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the upper right corner, click Configure .
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 95 Content level activation To activate your new content level: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the upper right corner, click Configure . 3 In the Content L evel list, select your new content level.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 96 5.5.12 Firewall Over view The Overview page s ummarizes the overall security policy configured on yo ur SpeedTouch™. Configure The Configure page allows you to select the security level of the SpeedTouch™.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 97 5.5.13 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your networ k against malicious in trusions. This page shows you the intrus ions you are protected against.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 98 5.5.14 Dynamic DNS What is Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection ev en if it is using a dynamic IP address.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 99 5.5.15 User Management Over view The Over view page gives you an overview of the currently configured users and thei r privileges. Clicking the name of a user allows you to edit his user account.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 100 5.5.16 Edit User Accessing the User Edit page Proceed as follows: 1 On the To o l b o x menu, click User Manage ment . 2 Under Local User Data , click on the name of the user you want to edit.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 101 5.5.17 Change Default User Changing the default user This page allows you to ch ange the default user. If users brow se to the SpeedTouch™ web pages, they will be au tomatically logged in under this account.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 102 5.5.18 Add User Adding users This page allows you to add a new user. Under User defini tion you can configure: The name of the new user.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 103 5.6 Home Network Home Network Menu This menu consists of following items: Devices Allows you the view/configure the devi ces detected on your local network. Interfaces Allows you to view/configure the in terfaces that are available on the SpeedTouch™.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 104 5.6.1 Devices Over view The Overview page gi ves you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 105 5.6.2 Device Settings Accessing the device settings page Proceed as follows: 1 On the Home Network menu, click Devices . 2 In the Detected Device(s) , click the name of the device you want to view.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 106 5.6.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 107 5.6.4 Wireless Device Settings A vailability This page is only available on the SpeedTouch™716 v5 WL. Accessing the wireless device settings page Proceed as follows: 1 On the Home Network menu, click Devices .
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 108 5.6.5 Access Point Settings A vailability This page is only available on the SpeedTouch™716 v5 WL. Accessing the Acce ss Point settings Proceed as follows: 1 On the left menu, click Ho me Network .
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 109 Under Security following fields are available: Broadcast Network Name : By default the SpeedTouch™ broadcasts its network name, allowing you to easily recognise your wireless network in the list of available networks.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 110 WP A-PSK The SpeedTouch™ supp orts WPA-PSK which has 3 improvements regarding to WEP: Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are the same.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 111 5.6.6 Configuring WDS A vailability This page is only available on the SpeedTouch™716 v5 WL.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 112 5.6.7 Inter faces Interfaces over view This page gives you an overview of the interfaces used on your SpeedTouch™ . If you want to know more on the network settings of a spec ific interface, click the name of the interface you want to view.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 113 5.6.8 Inter face Settings Over view The Overview page gi ves you an overview of the current interface settings. Configure The Configure page allows you to: Change the IP address settings of the SpeedTouch™.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 114 5.6.9 DHCP Pool DHCP Pool This page allows you to create/change a DHCP pool. Accessing the DHCP Pool page Proceed as follows: 1 On the Home Network menu, click Interfaces . 2 Click on the name of the interface of which you want to change the DHCP pool settings.
Chapter 5 SpeedTouc h™ Web Int erface E-DOC-CTC-20050401-000 8 v1.0 115 The DHCP Pool page Following settings are available for configuration: Interfac e : The SpeedTouch™ interface for wh ich the DHCP pool applies. Start Address : The start IP address of the DHCP server’s ad dress pool.
Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20050401-0008 v1.0 116.
Chapter 6 Software Upgrade E-DOC-CTC-20050401-000 8 v1.0 117 6 Software Upgrade Introduction This chapter descr ibes how to upgrade the SpeedT ouch™ system software or firmware.
Chapter 6 Software Upgrade E-DOC-CTC-20050401-0008 v1.0 118 6.1 Upgrade Wizard on Setup CD Introduction The procedures desc ribed in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and comp uter are properly connect ed through Eth ernet or USB.
Chapter 6 Software Upgrade E-DOC-CTC-20050401-000 8 v1.0 119 Upgrade procedure 1 In the Welcome to the SpeedT ouch Upgrade Wizard windo w, click Next . 2 The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Ye s to accept.
Chapter 6 Software Upgrade E-DOC-CTC-20050401-0008 v1.0 120 6 The following window sh ows the system software versio n currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details .
Chapter 7 Troubleshooting E-DOC-CTC-20050401-000 8 v1.0 121 7 T roubleshooting Introduction This chapter suggest solutions for problems you may encou nter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http :// www.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-0008 v1.0 122 7.1 General SpeedT ouch™ T roubleshooting SpeedT ouch™ does not work If none of the LEDs light up, m ake sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ d evice, that is 18V AC.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-000 8 v1.0 123 7.1.1 Wired Ethernet T roubleshooting LAN LED does not light up Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet eq uipment, that is UTP CAT5 with RJ-45 connectors.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-0008 v1.0 124 7.1.2 Wireless Ethernet T roubleshooting Not able to connect wireless clients Check following: In case registration is enabled, you mu st search for wireless devices via the embedded we b pages.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-000 8 v1.0 125 7.1.3 Upgrade T roubleshooting Introduction While upgrading your SpeedTo uch™ via th e Upgrade Wizard on the Setup CD, you might encounter one of following problems .
Chapter 7 Troubleshooting E-DOC-CTC-20050401-0008 v1.0 126 7.2 UPnP™ on Windows XP Systems SpeedT ouch™ not detected by UPnP™ or IGD Control Client Check on following: Make sure the UPnP™ and In ternet Gateway Device Control Client Networking components are added to your MS Windows XP system.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-000 8 v1.0 127 Adding IGD Discovery and Control Your MS Windows X P system is able to discover and control Internet Gatew ay Devices (IGD), l ike the SpeedTouch™ on your local network. The refore it is recommended to add the IGD Discovery and Control client to your system.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-0008 v1.0 128 7.3 V oice over IP T roubleshooting Introduction If you’re not able to establish a phone ca ll via your SpeedTouch™, try the suggestions below. Calling over V oIP In case of problems when callin g via VoIP, check following: Your telephone is correctly connected to the SpeedTouch™.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-000 8 v1.0 129 7.4 Reset to Factor y Defaults Resetting your SpeedT ouch™ You might consider a reset to factory defaults as described below. You can choose between: Hardware re set Software reset A reset to factor y default settings dele tes the configuration profile settings.
Chapter 7 Troubleshooting E-DOC-CTC-20050401-0008 v1.0 130.
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Need more help? Additional help is available online at www.speedtouch.com © THOMSON 2005. All rights reserv ed. E-DOC-CTC-20050401- 0008 v1.0.
An important point after buying a device THOMSON SpeedTouch 716v5 (WL) (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought THOMSON SpeedTouch 716v5 (WL) yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data THOMSON SpeedTouch 716v5 (WL) - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, THOMSON SpeedTouch 716v5 (WL) you will learn all the available features of the product, as well as information on its operation. The information that you get THOMSON SpeedTouch 716v5 (WL) will certainly help you make a decision on the purchase.
If you already are a holder of THOMSON SpeedTouch 716v5 (WL), but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime THOMSON SpeedTouch 716v5 (WL).
However, one of the most important roles played by the user manual is to help in solving problems with THOMSON SpeedTouch 716v5 (WL). Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device THOMSON SpeedTouch 716v5 (WL) along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
