Instruction/ maintenance manual of the product 570 THOMSON
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SpeedT ouch™ 570/570i W ireless ADSL Routers Setup and User’ s Guide 500 SERIES.
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3EC 17766 BAAA TCZZA Ed. 01 SpeedT ouch™ 570 Setup and User’ s Guide.
3EC 17766 BAAA TCZZA Ed. 01 Status Released Change Note Pec ke lb e e nS Shor t Title CD-UG ST570 R2.0 Copyright © 2002 THOMSON multimedia . All rights r eserved. Passing on, and cop ying of this docu- ment, use and communication of its contents is not permitted without written authorization from THOMSON multimedia.
3EC 17766 BAAA TCZZA Ed. 01 5 Contents 1 SpeedTouch™570 Installa tion .................. .................... 7 1.1 Getting Acquainted with the SpeedTouch™570 ................ .............................. 8 1.2 Preparing the SpeedTouch™570 ...
3EC 17766 BAAA TCZZA Ed. 01 6.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 7 1 SpeedT ouch™570 Installation Introduction Thank you f o r pur chasing the SpeedT ouch™570 Wireless ADSL r outer! With the SpeedT ouch™570 two cutting-edge technologies are combined: ADSL and th e W i rel e ss L AN (W L AN ) .
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 8 1.1 Getting Acquainted with the SpeedT ouch™570 Introducing the SpeedT ouch™ P r i o r t o p ro c e e d i n g , pl e a s e m a ke su r e t o re ad first the SpeedT ouch™ Quick Instal lation Guide .
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 9 SpeedT ouch™570 back panel layout Ethernet por t LED functionality The Ethernet por t on the rear panel has two LEDs: A Po wer button .
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 10 1.2 Preparing the SpeedT ouch™570 Wa l l f i x i n g a s s e m b l y Part of the package is a wall mounting as se mbly which allo ws you to con veniently mount the SpeedT ouch™570 on a wall.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 11 Tw o v a r i a n t s T wo ADSL variants of the Spe edT ou ch™570 Wireless ADSL Routers exist: • The SpeedT o uch™570 : The ADSL/PO TS variant connectin g to an analog PO TS(*) line • The SpeedT ouch™570 i : The ADSL/ISDN variant connecting to a digital ISDN(**) line.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 12 Connect the power supply Alwa ys check first whether the power supply ad apter pro vided is suitable for the local power specifications. Contact y our Ser vice Pro vider in case of any doubt.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 13 1.3 Wireless Connectivity Introduction The SpeedT ouch™570 features a Wireless LAN Access P oint which behav es as a hub and allows wir eless connectivity between sev eral devices and the local (W)LAN and - via the SpeedT ouch™570 DSL router - to th e public netw ork, e .
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 14 Default configuration When the SpeedT ouch™570 leav es the factor y and after every Push-to-Defaults, the SpeedT ouch™ 570 wireless configuration returns to its initial default settings.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 15 1.3.1. First-time Wirele ss Client Connectivity Initial SpeedT ouch™ 570 wireless configuration When the SpeedT ouch™570 leav es the factor y and after ev er y Push-to-Defaults, the SpeedT ouch™ 570 wireless configuration returns to its initial default settings.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 16 1.3.2. Connecting other Wireless Clients Before you connect other WLAN clients Before associating and r egistering further WL AN clients, it is r ecommended that you first pr oceed with the configuration setup pr ocedures as described in sectio n “1.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 17 Registering Wireless clients In case the registration button is enabled, you must r egister pending WLAN clients as foll ows: Step Action 1 Mak e sure that all pr econditions mentioned above ar e met.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 18 1.4 SpeedT ouch™570 Configuration Setup Internet connectivity As soon as the SpeedT ouch™570 is prepared as described in section “1.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 19 1.4.1. Configuration Setup for MS Windows OSs Microsoft Windows One of the following OSs must be installed on y our PC(s): • Microsoft Windo ws 95 • Microsoft Windo ws 98 or 98SE • Microsoft Windo ws ME • Microsoft Windo ws NT4.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 20 3 The W elcome to the SpeedT ouch™ Setup Wizard window pops up: Click Next to proceed. 4 The Software License Agr eement fo r SpeedT ouch™ window pops up: Click Y es to accept the terms of the agre ement and to continue wi th the Setup wizard.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 21 6 The setup wizard should find your SpeedT ouch™570 device on the local network. This is indicated by follo wing window: If the Setup wizard does not find an SpeedT ouch™ 570 on the network an err or window pops up.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 22 The configuration procedure Step Action 1 Once the the SpeedT ouch™ Setup wizard has detected the SpeedT ouch™ 570 device y ou can proceed with the configuration procedur e . If more than one SpeedT ouch™ device is listed, select the appr opri ate one.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 23 5 The SpeedT ouch™ Setup wizard will ap pear again to announce that the configuration has been successful: Click finish to close the wizard.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 24 1.4.2. Configuration Setup for other OSs Suppor ted OSs As the SpeedT ouch™570 is OS-independent, this configuration setup can be used by any computer system Note The following procedur e ma y equally be used on MS Windows OSs.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 25 9 T o check whether the activation of th e uploaded configuration was successful, you can br owse to the SpeedT ouc h™570 and overview the current configura- tion. 10 It is advised to “personalize” the SpeedT ouch™570 WLAN configuration.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 26 1.5 SpeedT ouch™570 Internet Connectivity Surfing the Internet Once the SpeedT ouch™570 an d the PC(s) are configured as outlined in section “1.4 SpeedT ouch™570 Configuration Setup” on page 1 8 , y ou can connect to the Internet.
1 SpeedTouc h™570 Inst allation 3EC 17766 BAAA TCZZA Ed. 01 27 Embedded SpeedT ouch™ Dial-in application Y ou can establish dial-in connections, pr e-co nfigured b y the SpeedT ou ch™ Setup wizard or by uploading the appr opriate configuration file.
3EC 17766 BAAA TCZZA Ed. 01 1 SpeedTouch™570 Installation 28 T erminating an opened PPP session T o close an active Routed PPP connection: Step Action 1 Ensure that you ha ve access to the SpeedT ouch™ web pages. 2 Bro wse to the SpeedT ouch™ Connections page .
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 29 2 SpeedT ouch™570 W eb Inter face Introduction The SpeedT ouch™570 comes with integrated local configuration capabilities. The local configuration, via the SpeedT ouch™570 web interface , is based on the HTTP ser ver/w eb browser concept.
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 30 Result As a result the System Info page appears: From no w on, the SpeedT ouch™570 acts as a web ser v er , sending HTML pages/forms at y our r equest. Y ou can fill out these pages/forms and submit them to the Speed- T ouch™5 70.
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 31 The following table lists a ll Other Places topic links: Help T he Help link in the topics menu header allows y ou to browse the SpeedT ouch™570 online Help.
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 32 2.1 System T asks Dial-in Click this button to displa y the Connections page. This page allows you to: • Establish dial-in connections, if applicable: See section “1.
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 33 System Setup Click this button to displa y the System Setup page. This page allows you to: • Configure a System passw ord to restrict access to the SpeedT ouch™570 : It is highly recommended that you configure a System passw ord.
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 34 Upgrade Click this button to display the Softwar e- and Configuration Upgrade page. This page allows you to: • Upgrade the SpeedT ouch.
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 35 • Back up th e curr ent SpeedT ouch™570 configu ration, r estore the Speed- T ou ch™570 default configuration, or upload a new configuration file: T o back up the current configuration, cl ick Backup and f ollow the instructions.
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 36 2.2 Other Places T asks Routing Click this button to displa y the IP Addr ess- and Routing T ables page.
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 37 DNS Click this button to displa y the Dynamic Name System (DNS) page. This page allows you to: • View and/or supply the SpeedT ouch™570 DNS domain name and to enable/ disable the SpeedT ou ch™570 DNS server : Note The use of DNS subdomain s is suppor ted, e.
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 38 • Configure the SpeedT ouch™570 DHCP ser ver lease pool pr oper ties: The SpeedT ouch™570 DHCP ser ver (if enable d) will use the address pools listed in this table to pr ovide IP addr ess es to r equesting DHCP clients.
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 39 NA T Click this button to displa y the Network Ad dress and P or t T ranslation (NAPT) page . This page allows you to: • Overview or add/delete specif ic static NAPT entries: Y ou can add stat ic NAPT entries b y clicking New .
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 40 Wirel ess Click this button to displa y the SpeedT ouch™570 Wireless page. This page allows you to: • View and/or supply the SpeedT .
2 SpeedTouch™570 Web Interface 3EC 17766 BAAA TCZZA Ed. 01 41 • View the Radio Scan table: The Radio Scan table allows you to ov er view all radio channels and their respec- tive ratings.
3EC 17766 BAAA TCZZA Ed. 01 2 SpeedTouch™570 Web Interface 42.
3 Troubleshooting and Specifications 3EC 17766 BAAA TCZZA Ed. 01 43 3 T roubleshooting and Specifications Introduction This chapter pr ovides information on how to i dentify and corr ect some common prob- lems you ma y encounter when using and config uring the SpeedT ouch™570 .
3EC 17766 BAAA TCZZA Ed. 01 3 Troubleshooting and Specificati ons 44 T roubleshooting table F ollowing table ma y help you in determinin g the kind of problem and pro vides some plausible solutions: Problem Solution SpeedT ouch™ 570 does not work. (none of the LEDs lights up) Mak e sure the SpeedT ouch™ 570 is plugged into an electrical outlet.
3 Troubleshooting and Specifications 3EC 17766 BAAA TCZZA Ed. 01 45 100Base-T LED of Ethernet por t does not light up . Mak e sure the computer's Ethernet port supports 100Base-T Ethernet connec- tivity and/or is configured for auto-negoti- ation.
3EC 17766 BAAA TCZZA Ed. 01 3 Troubleshooting and Specificati ons 46 How to perform a hardware re set to factory defaults Pro ceed as follows: Resetting the system to its factor y defaults also inv olves deleting the configuration prof ile settings.
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Built for excellence 500 SERIES © 2002 THOMSON multimedia. All rights r eserved. 3EC 17766 BAAA TCZZA Ed. 01 www.speedtouch.com.
An important point after buying a device THOMSON 570 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought THOMSON 570 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data THOMSON 570 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, THOMSON 570 you will learn all the available features of the product, as well as information on its operation. The information that you get THOMSON 570 will certainly help you make a decision on the purchase.
If you already are a holder of THOMSON 570, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime THOMSON 570.
However, one of the most important roles played by the user manual is to help in solving problems with THOMSON 570. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device THOMSON 570 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center