Instruction/ maintenance manual of the product M23 The Speaker Company
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USER ’ S MANUAL Direct Thermal Port able Printer M23.
i Content s Copyright Declaration ................................................................................... 1 Compliances .................................................................................................. 1 1. INTRODUCTION ..
ii 4.1.4 RF Network ( Optional ) ............................................................... 35 4.1.5 Bluetooth ( Optional ) .................................................................. 39 4.1.6 Display ................................ .....
1 Copyright Declaration Information in this manual is subject to change without notice and does not represent a commitment on the par t of TSC Auto ID T echnology Co.
2 1. Introduction Thank you for purchasing T SC M23 direct thermal printer . M23 is a portable printer , which can accept varieties of media, such as labels, receipt , tag, and fan-fold p aper . W ith LCD display , it is more user friendly for operation and more easily for understanding printer st atu s.
3 1.4 Front Vie w Caution: Hazardous part s. Keep fingers and other body part s aw ay . T ear plate (for la bel) Peel roller Peel bar Context-sensitive keys Paper exit chute Supply door release button.
4 Supply holder Li -ion battery Gap/black mark sensor Platen Strap butto n Graphic LCD with back lit display Peel-off enabler.
5 1.5 Rear Vie w Hinged cable door Fan-fold p aper entrance chute Power jack chute RS - 232 interface 5V/DTR switch USB interface.
6 Supply door 2. Getting S t arted 2.1 Inst all the B attery 1. Open the supply door by pulling ou tward on the release buttons loc ated on either side of the printer.The supply door should sw ing open . 2. Insert the connector end of the battery into the printer.
7 2.2 Using the Strap 2.2.1 Hand Strap 1. Clip bot h rings of th e hand strap onto the strap buttons by placing each O-ring over the strap button and gently pulling up on the strap until the strap until the strap locks into place.
8 2.2.2 Shoulder Strap ( Option ) Shoulder strap.
9 2.3 Loading Media 2.3.1 Loading Continuous Labels for Receipt Paper 1. Open the supply door by pulling outw ard on the release buttons on both sides of the printer . 2. Pull supply holder t abs apart and insert a new roll of media. Make su re the media is positioned so it unwinds from the top as shown.
10 4. Close the supply door until the release buttons click into place. Note: Please set the sensor type as Continuous. 2.3.2 Loading Die-cut Labels 1.
11 Supply holder t abs Release button 2. Lift up the peel of f enablers on both sides. 3. Pull supply holder tabs ap art, and insert a roll of labels. Make sure the supply unwinds from the top as shown. Note: Calibrate the gap/black mark sensor when changing media .
12 5. Close the supply door . 6. Press the button once or twice to advance the labels until the liner is separates from the label. 2.3.3 Lo ading F an -fold Labels 1. Open the supply door by pulling outw ard on the release buttons on both sides of the printer .
13 4. Adjust the paper guides by sliding to fit the p aper wid th. 5. Close the supply door . 6. Calibrate the media if necessary . Note: Please calibrate the gap/black mark sensor when changing media.
14 2.4 Connecting the C ommunication Cable 1. Open the hinged cable door by loosening the tw o screws. Lift up on the door . 2. Plug the null modem cable into the RS232 port. (Or plug the USB cable into the USB port.) 3. Place the cable in the cable cavity .
15 2.5 Using the Blueto oth Wireless (Optional) 1. Open the hinged cable door by loosening the tw o screws and lifting up on the door . 2. Set the +5V / DTR switch to the +5V position. 3. Plug in the Bluetooth dongle into the RS-232 port. 4. Close the hinged cable door and tighten the s crews.
16 2.6 Charging th e Battery 1. Open the printer supply door and remove the battery . 2. Insert the battery into the charger station. Power LED St atus LED Power LED Description R ed Power is on Off P.
17 lifetime of the battery is 300 times for charge/discharge cycles ..
18 3. Using the Display and Buttons 3.1 LCD Displa y and Buttons Icon Description T u rns the printer on and of f. Advances label or returns the display to the prev ious menu.
19 3.2 LCD Displa y Icon Description Icon Description Enter the menu ] Enter cursor located option Scroll up Scroll down Cursor location ＋ Increase the setting value － Decrease the setting value × Cancel OK/select Return the display to the next higher menu.
20 3.3 LCD/Ke y board Operation Option ] 3.3.1 T urn on/o ff the Printer Hold the button to turns on/of f printer . 3.3.2 Arro w Keys Press the button under the LCD icon to s croll down the menu list Press the button under the LCD icon to s croll up the menu list.
21 4. LCD Menu Overv ie w Ready 0 USA 001 (defaul t) 1 BRI 002 1.5 ips 2 GER 003 Setup Printer Setup Speed 2.0 ips (default) 3 G ER 031 2.5 ips 4 DAN 032 3.
22 Main Menu 1. T urn on the printer by pressing and holding the button until the display turns on. The display flashes printer version information, battery voltage gauge, and then you see: Note: A t ready st ates press ll icon can check battery volt age gauge .
23 4.1 Setup 4.1.1 Printer Setup 4.1.1.1 Speed : Use this option to setup print speed. The available print speed is between 1.5~3.5 ips and increament/decreament is 0.
24 4.1.1.2 Density: Use this option to setup printing darkness . The available setting is fro m 0 to 15, and the step is 1. Printer default density is 7.Y ou may need to adjust your density based on selected media . Press button under “ + ” / “ - ” icons to increase/decrease the printing darkness.
25 4.1.1.4 Print Mode: (T ear Off Mode/Batch Mode/Peeler Mode) This o ption is u sed to set the print mode. Printer default setting is B atch M ode . W hen enter this list, the print mode in the rig ht side of icon is the printer current setting.
26 4.1.1.7 Code Page: Use this option to set the code page o f international character set . For more information about code page, please to refer the programming manual. W hen enter the code p a ge list, the code pag e in the right side of icon is the printer current setting.
27 Code Country Code Country Code Country Code Country 001 USA 034 S panish (S pain) 044 United Kingdom 055 Brazil 002 Canadian-French 036 Hungarian 045 Danish 061 English (International) 003 S panish.
28 W hen enter the [Auto Gap] option, you will see follow ing message. Normally , we use this option to calibrate the sensor sensitiv ity . Insert liner b etween the gap sensors, and press the button under “ V ” icon to st a rt sensor calibrate. Note: Please ma ke sure the only liner is p lac ed between the gap see-though ty pe sensor .
29 3. Aft er insert lin er betw een the see through ty pe gap s ensor , press the button under “ V ” icon to continue. 4. Press the button under “ + ” icon to increase S to ck AD value b y 50 increment. And press the button under “ V ” icon to ca librate the sensor sensitivity .
30 4.1.2.2 Black Sensor: Press the butt on under and icon to select the sensor calibrati on mode, and press the under “ ] ” icon to start sensor calibration . 4.1.2.2.1 A uto Bline: W hen enter the [Auto Bline] option, you wil l see following message.
31 (without black mark) is placed on the black mark sensor . If yes, please follow the following steps t o calibrate sensor sensitivity agian. 1.Press the button under “ ” icon to return to Bline Sensor menu. 2. Press the button un der “ ] ” icon to enter “ Auto Bline ” menu.
32 W hen enter the [Continuous] option, you wil l see following message. Insert media between the gap sensor and pre ss the button under “ V ” icon to st a rt sensor calibration Press the bu tton under “ + ” and “ - “ icon to increase and decrease S tock AD value, and press the u nder “ V ” icon to detect sensor sensitivity .
33 sensitivity . 4.1.3 Serial Comm. Options Parameters Default Baud Rate 1200 bp s/ 2400 bp s/ 4800 bps / 9600 bp s / 19200 bp s / 38400 bp s/ 57600 bp s/ 1 15200 bp s 9600 bp s Parity None/ Odd/ Even N one Dat a Bit s 7 Dat a Bit s/ 8 Dat a Bit s 8 Dat a Bit s Sto p Bit s 1 Stop Bit/ 2 S top Bit s 1 Stop Bit 4.
34 This op tion is used to set the RS-232 pari ty . The default setting is None. Press button under and to select the different p arity , and press button under “ V ” to set the value i nto printer . When y ou enter this list, the p arity in the right side of is the printer current setting .
35 4.1.4 RF Network ( Optional ) Use this menu to configure optional 802.1 1b W iFi c onfiguration. Checking the printer ’ s W iFi module st atus, configure the RF network settings, and reset the W iFi module. Note: Be fore using WiFi module, please set the RS-232 baud rate to 19200 bp s.
36 Press button under and icon to select the dif ferent options, and press button under “ ] ” icon to enter the option. 4.1.4.2.1 IP Address Press the bu tton under icon to move the cursor from left to rig ht, and press the button to set the value from “ 0 ” to “ 9 ” .
37 mode uses battery power quickly . If you select PSP , you are prompted to enter a PSP algori thm between 1~5. 1 is the shortest sleep time (uses battery power quicker , bu t responds faster); 5 is the longest sleep ti me (optimal battery conservation, but responds slower) .
38 4.1.4.2.7 Escape Char Use this option to set or view the Command Escape Character (CEC). Run-time messages from the radio begin with the CEC and the default is the pound sign (#), which has a decimal value of 035. Y ou may need to change the default CEC character if it conflict s with other dat a, because unexpected operation could occur .
39 4.1.5 Bluetooth ( Optiona l ) Use this menu to enable or disable Bluetooth security , change the PIN, modi fy the local name, and to show the Bluetooth information. For mov e Info rmation, please refer to section 2.5 & 5.2. Note: Before using Bluetooth dongle, pleas e set the RS-232 ba ud rate to 1 15200 bps.
40 Press the butt on under icon to move the cursor from left to rig ht, and press the bu tton to set the v alue. Press the button under “ V ” icon to save the setting. 4.1.5.3 Local Name: Use this option to view and set the Bluetooth local name.
41 4.1.6.2 Backlight: Use this option to disable or enable the LCD backlight. Printer default setting is Disable. Press button under and icon to select the dif ferent modes, and press button under “ V ” icon to set it.
42 press button under “ V ” icon to set it. 4.1.7.2 Shut Down: W hen the printer is inactive for a c ertain period o f time, it goes i n to s h ut dow n. Y ou can set the printer to go t his mode from 5 minutes up to 3 hours. Press button under and icon to select the dif ferent modes, and press button under “ V ” icon to set it.
43 4.2.2 A v ail. Memor y Use this menu to show available memory spa ce. 4.2.3 Del. A ll Files Use this menu to delete all files. Cursor select ed f ile R: TEST1.BAS R: TEST2.BAS F: TEST3.BAS V File name File saved in DRAM File saved in flash ROM Open selected file R: TEST1.
44 4.3 Diagnostics 4.3.1 Print Config. T o print out the self test dat a to a label. PRINTER INFO. MODEL: M23 MAIN VERSION: V0.90 MAIN CHECKSUM: 12BF , 740B , 0 AUX.
45 4.3.2 Dump Mode Captures the data from the communications port and prints out the data receive d by printer . DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I D "TEST2. 44 20 22 54 45 53 54 32 2E DAT",5,CL 44 41 54 22 2C 35 2C 43 4C S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F AD F,"TES 41 44 20 46 2C 22 54 45 53 T4.
46 4.3.5 Display T o see the backlight is w orking or if p ixels are missing on the display . Press the button under icon t o c heck if there is a ny white dot on the LCD. The LCD will turn to black, and press any button to return to Display menu. Press the button under icon t o c heck i f t here is any black dot on the LCD.
47 Display Buttons ].
48 4.4 Language This option is used to setup LCD display interface language. Language English - Exit English Exit ].
49 4.5 Ser v ice This option is used to restore printer settings to default s and display printer mileage information 4.5.1 Initialization The printer settings are restore to defaults as below once printer is initialized. Parameter Default setting S peed 50mm/sec (2 ips) Density 7 Label Width 2.
50 sensor Bline Intension W ill b e reset. Need to re-calibrate the bline sensor LCD Contrast 50 Back Light of f T ime 10 sec Low Power Time Off Shut Down T ime Off Note : When printer initialization is done, please calibrat e the gap or bl ack mark sensor again.
51 5. Printing Labels 5.1 Connect w ith a Cable to Print 1. Install the provided printer driv er and labeling software to the Windows operating system. 2. Connect the printer to a computer mainframe with RS-232 o r USB cable. (Please to refer the section 2.
52 3. Loading and calibrate supplies . 4. Then, refer as follow to calibrate the bluetooth. (1) Please to refer the section 2.5 to plug the B luetooth dev ice into the print er . Make sure the +5V/DTR switch is setting to the +5V position. (2) Please to re fer th e section 4.
53 4. Download a format and batch. Refer the Pro grammer's manual. ( Can be downloaded from service and support web site.) St art St and-along Printing: 1. Pull out the connecting cable. 2. T o print the supplies (Refer the Programmer' s manual.
54 Poor Print Quality Make sure the battery is fully charged Recharge or replace a new battery Check if front door is closed completely Close front door completely Check if s upply is load ed correctly Reload the supply Check for dust or adhesive accumulation on the print head.
55 7 . Maintenance This session present s the clean tools and methods to maint ain y our printer . 1. Please use one of following material to clean the printer . Cotton swab Lint-free cloth V acuum 100% ethanol 2. The cleaning process is described as following Printer Part Method Interval Print H ead 1.
56 3. Illustration for recommended cleaning par ts: Printhead Platen roller Peel roller T e ar edge (for label) Black mark sensor On -Demand sensor Peel bar.
57 Note: Do not touch printer head by hand. If you touch it careless, ple ase use ethanol to clean it. It ’ s industry alcohol. Please do not use regular alcohol, which may damage the printer head. You may have to clean the supply sensors more often if you frequently receive supply error messages.
58 8. Firm w a re Up date Proc edure Both RS-232 and USB interfaces are available to upgrade printer f irmware . Please refer to the firmware update procedures as below . 8.1 Up dat e Firmw are Via Serial Port 1. Set M23 ’ s “ Serial Comm. ” setting as below .
59 (3) M23 will show the following message on LCD w hen firmware update. (4) Printer will reset automatically when firmware is upgrade completely . Method 2 ： Use the utility “ CommT ool.exe ” to update print er firmware (1) S tart “CommT ool” utility and click “RS232 setup” button to setup PC RS - 232 communication param eters.
60 (2) Cl ick “Send File” b utton an d select fir mware f ile to upgrade firmware from RS-232 interface. (3) Printer will reset automatically w hen firmware update is completed .
61 8.2 Up dat e Firmw are Via USB Po rt 1. Select USB port and click “ Get USB ” button. 2. Select “ USB Printing Support ” in USB Device option 3. Click “Send File” button to s e lect firmware file and send selected firmw are through USB interface to update printer firmware.
62 9. Power on utilit ies There are two power-on utilities to set up and test printer hardware. T hese utilities are activated by pressing button and by turning on the printer power simult aneously . The utilities are listed as below: 1. Printer initialization 2.
63 Gap Setting 0.12"(3.0mm) Print Direction 0 Reference Point 0,0(upper left corner) Offset 0 T e ar Mode On Peel off Mode Off Serial Port Settings 9600 bps, none pari ty , 8 data bits , 1 stop bit Code Page 850 Country Code 001 Clear Flash Memory No Shift 0 Gap Intension W ill b e reset.
64 9.2 Ignore A UTO.BA S If AUTO. BAS file is dow nloaded in printer flash memor y , printer will run this program automatically when turns on printer power . Please follow the steps below to skip the AUTO.BAS file. 1. Turn off the printer power. 2. Hold down the right button and turn on the printer power.
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Corpora te Headquarter s Li Ze Plant 9F ., No.95, Minquan Rd., Xind ian Dist., No.35, Sec. 2, Ligong 1st Rd., W ujie T ownship, New T aipei City 231 41 , T aiwan (R.O.C.) Yilan County 26 8 41 , T aiwan (R.O.C.) TEL: +886-2- 2218 - 6789 TEL: + 886 -3-9 90 - 6677 F AX: +886-2- 2218 -56 78 F AX: + 886 -3- 990 - 5577 Web site: www .
An important point after buying a device The Speaker Company M23 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought The Speaker Company M23 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data The Speaker Company M23 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, The Speaker Company M23 you will learn all the available features of the product, as well as information on its operation. The information that you get The Speaker Company M23 will certainly help you make a decision on the purchase.
If you already are a holder of The Speaker Company M23, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime The Speaker Company M23.
However, one of the most important roles played by the user manual is to help in solving problems with The Speaker Company M23. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device The Speaker Company M23 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
