Instruction/ maintenance manual of the product TCW710 Technicolor - Thomson
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digital BROA DBA ND BROA DBA ND BROA DBA ND BROA DBA ND WIRELESS CABLE MODEM WIRELESS CABLE MODEM WIRELESS CABLE MODEM WIRELESS CABLE MODEM TCW710.
CAUTION Disconnect pow er before servic ing. CAUTION This dev ice is int en ded for indoor operat ion only . Telephone jacks Line 1 and Line 2 m us t not be conn ect e d t o out side wi r i n g .
Illu s trations con tained in this docu ment are for represen tation on ly. iii Ope rating Information Operating Tem perature:0 ˚ - 40 ˚ C ( 32 ˚ - 104 ˚ F) Storage Tempera t ure: - 30 ˚ to 6 5 .
Important Inf ormat ion iv.
Tab l e of Cont ents Illu strations contain ed in this d ocu ment are for represen ta tion only. v Cont ent s Cha pt er 1: Co nnect ions a nd S et up ............................................................................................... .....
Tab l e of Cont ents vi Configuring Windows XP PCs ........................................................................................... 12 Connecting Your Devices .................................................................................
Tab l e of Cont ents Illu strations contain ed in this d ocu ment are for represen ta tion only. vii Stat us Web P age Group ................................................................................................... 32 Soft w are Web Page ...
Tab l e of Cont ents viii Wireless Web Pages Grou p............................................................................................... 53 Performance .........................................................................................
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 1 Chapter 1: Connections and Setup In tro duc tio n Wirel ess Cable Gat eway Featu res Thank you fo r purchasin g t h e TCW710 W ire less Cable Gat eway .
Chap ter 1: C onnectio ns and Setup 2 What ’s on the CD-ROM I f yo u c o nn e c t a P C u s i n g t h e US B p or t on yo u r g at e wa y, yo u’ l l n e e d t h e U S B dr i ve r s f o un d on th e CD-ROM. CD-ROM Cont en t s: z Elect ron ic copy of t his user’s guide (.
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 3 Wirel ess Cable Gateway Over vi ew Cable Int er net S erv ice Requi rem en t s • Cab.
Chap ter 1: C onnectio ns and Setup 4 Contact Y our Local Cable Company You will ne ed to co ntac t you r cabl e comp any to es tablish a n In terne t accou nt be fore y ou c an use y our gat ew ay.
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 5 Sy stem Ov erv i ew The Wireless Cable G a tew ay is connected bet w een y ou r ca bl e com pany a nd the PCs w it hin yo u r home, as pictured p r eviou sly in the Wireless Cable G at ew ay O verv iew .
Chap ter 1: C onnectio ns and Setup 6 Und ers tand ing the W ire le ss Ca ble Ga tew a y Conne ct Fig. 1.
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 7 Your PC: Ins t alling a P C Netwo rk Card If you r P C doe s not already support Et hern et o r U SB, you m ust inst all a ne t w or k in t erf ace card.
Chap ter 1: C onnectio ns and Setup 8 Your PC: Ins t alling a TC P/IP Stack Follow t hese inst ructions t o inst all t he TCP/IP protocol stack on one of your P Cs only after a net work card has been successfully in st alled inside t he PC. These inst ructions are for Windows Me.
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 9 Fig. 4 7. Afte r a few seconds, th e main Ne t w ork w indow will appear. The TCP /IP Protocol should now be list ed. Fig. 5 8. Click t he OK butt on again.
Chap ter 1: C onnectio ns and Setup 10 Your PC: Configuring DHC P on a TCP/IP Stac k on a PC These instruction s w ill help you configure each of y our com puters t o be able t o comm unicate w ith the ga tew ay to o b tai n a n I P ( or T CP /I P ) ad d re ss a uto m a ti c al ly ( c al le d DH CP , Dy na m ic Ho st Configuration Protocol).
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 11 Configuring W indow s Me PCs Fig. 6 Fig. 7 1. Go to the Net work screen by clicking the Start bu tt on. C lick Setti ngs and then Control Panel.
Chap ter 1: C onnectio ns and Setup 12 Configuring Windo ws 2000 PCs 1 . Go to th e Ne tw or k s c re e n b y c li c ki n g th e S ta rt b u tto n . C l i ck S etti ng s a nd the n Co n tro l P a ne l. From there, doub le-click the N et work and Dial-up Connect ions icon.
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 13 comp let e t h e PC configu rat ion. 5. R e s t a r t yo ur c omp ut er . Conne cting Your Devic es 1. Before y ou begin, m ake su re that all of you r hardw are is pow ered off, inclu ding the gate w ay , PCs, hubs, and sw it ch es.
Chap ter 1: C onnectio ns and Setup 14 • Configuring - dow nloadin g and applying the cable company CM configuration file • Registering - establishing Internet access w it h t he cable com pany D u ri ng thi s p ro c es s, the L ED in d i c ato rs o n the f ro nt o f th e u n i t i nd ic a te p ro gr es s .
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 15 Fig. 8 1. Op en y our w e b brow ser. (It’s all right if you get an error message at t h is point . Cont inue follow ing t hese direct ions).
Chap ter 1: C onnectio ns and Setup 16 y ou r c onn ec ti on to th e ne tw or k to be re je c te d . 4. The gat eway provides a Stat us Passw ord w e bpage where you can chang e t he w eb pag e’s access passw ord a nd r es tore fac tory defaul t of the ga tew ay .
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 17 Over vi ew Fron t Pan el The follow ing illustrat ion shows the front pan el of t he .
Chap ter 1: C onnectio ns and Setup 18 X OFF FLASH ON X X X NO Ether carrier present Ether TX /RX traffic Ether carrier present, no traffic OFF FLASH ON X X X X No 802.
Chap ter 1: C onnectio ns and Setup Illu strations contain ed in this d ocu ment are for represen ta tion only. 19 Rear Pa nel 9-12VDC: Pow er conn ect o r Re s et Re s et- to- De fa u lt p u sh bu tt.
C hap ter 2 : N etw or kin g 20 Chapter 2: Networking Communications Dat a com m unication involv es th e flow of packet s of dat a from one dev ice t o anot her.
C hap ter 2 : N etw or kin g Illu strations contain ed in this d ocu ment are for represen ta tion only. 21 Fig.11 Example: T he Wireless Cable Gate w ay offers a number of bu ilt-in w eb pages, w hic.
C hap ter 2 : N etw or kin g 22 init iali zat ion con fig ures th e cable mode m with a CM IP (Cab le Mo dem Int ernet Prot ocol ) addre ss, as shown in Fig ure 3, so t h e cable company can commu ni cat e dir ect ly w it h t he CM it self.
C hap ter 2 : N etw or kin g Illu strations contain ed in this d ocu ment are for represen ta tion only. 23 device. IRC used in an Int erne t in st ant messagi ng pro gram, HTTP u sed by a w eb browser, and FTP used b y a f ile t ransfer program are all exam ples of applic at ions.
C hap ter 2 : N etw or kin g 24 Fig. 13 CM ( Cable Modem) Mode provid es basic home net w orking. In t his mode, t w o IP stacks ar e active: • IP Stac k 1 - for u se b y the c ab le c omp any to c omm un ica te w ith the c abl e m ode m s ec tio n on ly .
C hap ter 2 : N etw or kin g Illu strations contain ed in this d ocu ment are for represen ta tion only. 25 No te th at i n C M M od e , p ac kets p as si ng to th e I nte rn et to /f r o m y o u r P C s d o n ot tr a v el thr ou gh any of the IP stack s; inst e ad t he y are direct ly bridged bet ween t he W AN and LAN side s.
C hap ter 2 : N etw or kin g 26 RG (Resident ial Gat eway ) M ode provides basic home ne t w ork ing plus NAT (Net work Address Translat ion). In th is mode, t hre e IP stack s are act i ve: • IP Sta ck 1 - for us e by th e c ab le c omp an y to c om mu nic ate w ith the Ca ble Mo dem se c tio n o nly .
C hap ter 2 : N etw or kin g Illu strations contain ed in this d ocu ment are for represen ta tion only. 27 CableHom e (CH ) Mode Fig. 16 CH (Cabl eHome) Mode prov ides all the func t ionali t y of RG.
C hap ter 2 : N etw or kin g 28 • IP S tack 4 - for u se by you to rem o tely ( i.e. f rom som ewher e on the WA N si de, s uch as at y our r em ote w or kp la c e) co m mu ni ca te w i th th e C ab le M od e m an d N etw or ki ng s e c tio ns , to rem otely access the i nter n al w eb page dia g no s tics a nd c o nfigu ra tion.
C hap ter 2 : N etw or kin g Illu strations contain ed in this d ocu ment are for represen ta tion only. 29 USB-connec t ed PC to ma ke them look Ethernet -sty le w hen p assed betw een yo u and y our c able company. T o do this, t he gateway mu st effectively “loan” a n Ethernet-s t yle address for u se in all thes e pac kets.
Chap ter 3: Adva nced C onfi guratio n 30 Chapter 3: Advanced Configuration Adva nced U se r Configuration The Wireless Cable Gatewa y offers local m anagement capabilit y through a built in H TT P server and a number of diagnost ic and configurat ion web pages.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 31 N o te: Yo u r ga teway c omp lies w ith E UR O-D OCS IS s t and ards regard ing s oftw are u pgra des.
Chap ter 3: Adva nced C onfi guratio n 32 St atu s Web Page Group Softw are W eb Pa ge The Information sect ion of t his page provides hardw are and soft ware inform at ion about you r g at e wa y t h at ma y b e us e f u l t o yo ur c a b l e co mp a n y.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 33 Conne ction Web Page This page reports diagnost ic information about t he init ializat ion and operat ing st at us of y our gat eway t h at can be useful at t he t ime of inst allat io n.
Chap ter 3: Adva nced C onfi guratio n 34 Pass word Web Page T his pa ge i s u sed to se t a pa ssw ord th at ena bl es y ou to a cc ess al l the ga tew ay inte rn al w eb pag es. The pas s word c an be a ma xim um o f 8 c har acte rs and is c ase sen sit ive .
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 35 Di ag n ost i cs We b P ag e Th i s p a g e ve r i f i e s yo u h a ve I P c o n n e.
Chap ter 3: Adva nced C onfi guratio n 36 Net work Web P age G rou p WAN Web Page Thi s page g ives you t he a bilit y t o ent er some d at a your cab le comp an y may r eq uire , as e xpla ined before in Mandat or y User Con figurat ion . In addit ion, i t enabl es you to view your WAN side IP address and lease information .
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 37 explained in Ch apt er 2). Ent er t he desired MAC address and click Apply.
Chap ter 3: Adva nced C onfi guratio n 38 Fig . 22 Fig . 23.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 39 Advanced Web Page Group Opti ons Web Page Thi s page allo w s you t o enab le/ dis able some feat ures of th e Wire less C able Gate way.
Chap ter 3: Adva nced C onfi guratio n 40 This fu nction w orks on ly if y our gatew a y is i n the RG mode. Wh en acc essing y our ga t ew a y f rom a remot e locat io n, you mu st use H TT P port 8080 an d you r IP Stack 3 address. T his is th e "WAN IP address" t h at appears at t he N et w ork .
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 41 MAC Filtering Web Page This page enable s you t o e nt er t he MAC address of specific PCs on you r LAN t h at you w ish t o NO T h av e ou tb ou nd a cc ess to th e WA N.
Chap ter 3: Adva nced C onfi guratio n 42 Port Filtering We b Page This page enables y ou t o ent er rang es of dest inat ion port s (applications) that you don’t w ant y our LAN PCs to s end pac kets to. Any packets y our LA N PCs s end to these d es tination po r ts w ill be blocke d.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 43 Forwa r ding Web Page For LAN <=> WAN communicat ions, t he g at e w ay normal.
Chap ter 3: Adva nced C onfi guratio n 44 Port Trigger s Web Pa ge Some In t ern et act iviti es, such as int eract i ve gaming, re quire t h at a PC on t h e W AN side of y o ur ga tew ay be a bl e to o ri gi na te c on nec tio ns d uri ng the gam e w ith yo ur ga me pla y ing PC o n th e LA N side.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 45 For example, suppose y o u specify Trigger Range from 6660 to 6670 and Targe t Range from 113 t o 11 3 .
Chap ter 3: Adva nced C onfi guratio n 46 DMZ Host Web Page U se this page to de sign at e one PC on your LAN th at sho uld be le ft access ib le t o all PC s fro m th e WAN side, for all port s.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 47 Rout i n g In f orm at i on Prot ocol S et u p Web Pag e This f eat ure enab les t he gat ew ay to be u sed in small b usiness sit uations w here more than one LAN ( local area net w ork) is installed.
Chap ter 3: Adva nced C onfi guratio n 48 Firewall Web Pages Group Web Content Filter and Pa rental Control W eb Page s Thes e p ages al low you to e nab le, di s ab l e, a n d co nf igu re a v arie ty of fir ew all f ea t ur es a sso c ia ted w it h w eb browsing, w hich uses th e H TT P prot ocol and t r ansport s H TM L web pages.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 49 Fig . 33.
Chap ter 3: Adva nced C onfi guratio n 50 Ti m e of Day A ccess Fi l t er W eb Pag e Use t h is page t o set rules that will block specific LA N side PCs from accessing t he Int ern et , bu t only a t specif ic day s and tim es. S p ecify a PC by i ts har dw are MA C addres s, then u se the tools to s pe ci f y bl oc kin g ti m e.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 51 Loca l Log and Remot e Log Web Pages The gateway builds a log of firew all blockin g act ions t hat t h e Firew all has t ake n.
Chap ter 3: Adva nced C onfi guratio n 52 The Rem ote Log page allow s you t o specify th e IP ad dres s w here a SysL og serv er is located and select differe nt t ypes of firewall event s t hat may occur. Then , each t ime such an e vent occurs, no tif i ca ti o n i s au tom a tic al l y s en t to thi s lo g s er v er .
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 53 Wi r el e ss We b P ag e s G r ou p Important: Ch an ges t o the wireless web pages shou ld be made from a PC that is hard wired to the gatewa y.
Chap ter 3: Adva nced C onfi guratio n 54 Ne tw or k T y pe – s et to O pe n Access Cont rol List - ent er your w i reless PCs' M AC addresses Pri vacy Priv ac y secu res or scram bles messag es traveling t hroug h the air b etween y our wireless P Cs and th e g ate w ay , so the y c an' t b e o bs erv ed by o ther s.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 55 Fig . 37 Setting Desc r iption Val ue List or Range Def ault Netw ork Nam e ( SSID) Sets the Netwo rk Nam e ( also know n as SSID) o f this netw o rk.
Chap ter 3: Adva nced C onfi guratio n 56 802.11b/g Privac y Web Page The P rivac y feature in the w ireless section encry pt s, i.e. effect iv ely “scram bles,” all ra d io co m m u n ic a ti o n b e t w e en y ou r g a te w ay and r em o te w i re l e ss - c o n n ec t e d P Cs .
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 57 Setting Desc r iption Val ue List or Range Def ault Net work Authenti cati on Sets the netw ork authen ticati on met h od. 802.1X a n d W PA r e qu ire th at valid RADIUS parameters be se t.
Chap ter 3: Adva nced C onfi guratio n 58 Netw ork Auth entic ation Disabl ed 802.1x WPA WPA-PSK WPA P re-Sh ared Key Disable d (gr a y e d o u t ) Disable d (gr a y e d o u t ) Disable d (gr a y e d .
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 59 802.11b/g A dvanced We b Page This page e nable s some advanced 802.11b set t ings t o be made. The fact ory default values should prov ide good result s in most cases.
Chap ter 3: Adva nced C onfi guratio n 60 Setting Desc r iption Val ue List or Range Def ault 54 g™ Netw ork M od e Se ts the netw or k mo de. M ax compatibility in teroperat es wit h the wides t variet y of 54g and 802.11b clients . 54g only acc epts 54 g cli e nts.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 61 802.11b/g A cces s Co nt rol Web Page The access con t rol fea t ure enables y o u to restric t w i reless access t o specific compu ters.
Chap ter 3: Adva nced C onfi guratio n 62 3. Click on t he Apply bu tt on. To rem ove access priv ileges for a list ed computer: 1. Select t h e MA C address in t h e list . 2. Pr e s s t h e D E L E TE k e y o n yo ur k e yb o a r d . 3 . C li ck on the Ap p ly bu tton to m a ke th e c ha n g es e ff ec ti v e.
Chapt er 3: Advan ced Configurat ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 63 Bridging Web Page T he B rid gi ng pag e p ro vi des a l oca tio n w her e se ttin gs ca n be adj u ste d r ela ted to the w ir ele ss WDS ( Wireles s D istr ibu tion Sy s tem) fea t ur e.
64 Chapter 4: Additional Information Freq uently Aske d Ques ti ons Q. What if I do n’t s u b sc rib e t o c able TV? A. If cable T V is av ailable in y ou r area, da ta serv ice may be made availab le w ith or w i thou t cable TV service.
Chapt er 4: Addit ion al Inform at ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 65 *M ont hly subsc ript ion fee applies. ** Addit ional equipment required. Cont act your cable com p any and ISP for any restrict ion s or addit ional fee s.
66 Gen eral Tr ou blesh oot in g Yo u ca n co rr e ct mo st pr o bl e ms yo u h ave wit h your p ro d uct by co n sul t in g t h e t r oub l e sh o ot i n g list t hat follow s . I c a n’ t ac c e s s th e in ter n e t. z Check all of the connections t o y our Cable M odem.
Chapt er 4: Addit ion al Inform at ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 67 loose, it may not w ork. Check w it h you r Cable com pany t o det ermine w het her y ou’re using t h e cor rect cabl e. z If y ou s u bscrib e t o video serv ice ov er cable, the cable si gnal may not be reaching the mod em .
68 FCC Decl arat i on of Con f or m i t y and In d ust r y C anada I nf or m at ion This dev ice complies w it h Part 15 of th e FCC Rules. Operat ion is subject t o t he following tw o condit ions : .
Chapt er 4: Addit ion al Inform at ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 69 FC C re gu l ati on s s ta te th at u n a u tho r iz ed c h a n ge s o r mo d if ic a tio ns to th is eq u i pm e nt m a y v o id th e user’ s authorit y to operate it .
70 Servic e Info rm ation If y ou purchased or leased your Cable Modem dire ct ly from your cable com pan y , t h en w arran t y serv ice for t he Cable Mod em may be prov ided th rough y our c able prov id er or it s authorized represent at ive.
Chapt er 4: Addit ion al Inform at ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 71 Gl o ssar y 10BaseT – Unshielded, twis t ed pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Ne t w ork ).
72 Cont rol layer in the ne t w ork archit ect ure during the modem’s m anufacture. Ne two rk D r i v e r – A file that is loaded on the comp u ter to allow the comp u ter to recognize the Et hernet card or U SB port .
Chapt er 4: Addit ion al Inform at ion Illu strations contain ed in this d ocu ment are for represen ta tion only. 73 P le as e do no t se nd a n y p ro du cts to the I nd i an ap ol i s a dd r es s l is te d i n th is m an u al or on the carton . This w ill on ly add delay s in serv ice for you r product.
An important point after buying a device Technicolor - Thomson TCW710 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Technicolor - Thomson TCW710 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Technicolor - Thomson TCW710 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Technicolor - Thomson TCW710 you will learn all the available features of the product, as well as information on its operation. The information that you get Technicolor - Thomson TCW710 will certainly help you make a decision on the purchase.
If you already are a holder of Technicolor - Thomson TCW710, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Technicolor - Thomson TCW710.
However, one of the most important roles played by the user manual is to help in solving problems with Technicolor - Thomson TCW710. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Technicolor - Thomson TCW710 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
