Instruction/ maintenance manual of the product Tandberg LTO2 Tandberg Data
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I I n n s s t t a a l l l l a a t t i i o o n n a a n n d d U U s s e e r r ’ ’ s s M M a a n n u u a a l l T T a a n n d d b b e e r r g g L L T T O O 2 2 A A u u t t o o l l o o a a d d e e r r Date: August 18, 2003 Document Number: 43 2778 Revision:01 CAUTION: Be sure to r ead this manual before usin g this product.
T rademarks Linear T a pe - O pen, L T O and Ultrium are trad e m ark s of Hewlett-Packard, IBM Corporation and Seagate T echnology . Microsoft, W indows, W indows NT , and its logo are registered trademarks of Microsoft Corporation in the United States and other countries.
- i - Keep this operation manual on hand so that you can refer to it when needed. Be sure to read “Safety Precautions ” before using this product. Safety Pr ecautions - Be sure to read this section befor e using this product.
- ii - Symbols and Their Meanings Used in This Manual and W arning Labels Attention Indicates the risk of an electric shock. Indicates the risk of sm oke or fire. Indicates non-specifi c, general Prohibited action Indicates non-specifi c, general action that is prohibited.
- iii - Safety Cautions Read and understand warnings, cautio ns and instructions described below in order to use this product safely . For descriptions of sym bols used below , refer to the aforementioned “Safety Description.” General Cautions W ARNING Do not use when smoke, foul smell or abnormal noise ar e emitted.
- iv - Cautions for power sour ce or power cable W ARNING Do not handle the power plug with wet hands. Do not connect/disco nnect the plug with wet hands. Otherwise, an electric shock may occur . CAUTION Do not insert the plug into the outlet other than the one specified.
- v - Cautions for installing, transporting, storing, and connecting CAUTION Do not lift the device alone. This device we ights 18 kg. L ifting it alone may injure your back. B e sure to transport or move t he device with two persons. Do not install in location other than the one specified.
- vi - Cautions of maintenance W ARNING Do not disassemble, repair or modify by yourself. Never disasse mble, repair or m odify this d evice. Doin g so resul ts in the danger of an electric shock or a fire as well as operation error of the device. Do not clean the device with the plug still inserted in the outlet.
- vii - Cautions during operation CAUTION Caution: Suction . Do not place hands or hair close to the cooling fan on the back panel while operatin g the device a s hands ma y be pinched or hair ma y be sucked in. Do not insert hands inside t he transporter , as it may cause an electric shock or injury .
- viii - W ARNING Label W ARNING labels are a f fixed to or arou n d the part s where latent dangers exist so that custome r s are always aware of the dangers when operating the device (therefore, do not remove or soil the labels). If any of the labels are not affixed, peeling of f or stained, contact our dealers.
- ix - Revision History This Revision History provides a concise publicati on record of this manual. It lists the manual revision levels, release dates, and reasons for the revisions.
- x - Contents Safety Precautions- Be sur e to read this section befor e using this pr oduct. – ............ i Safety Descriptions ............................................................................................................ ........ i Symbols and Their Meanings Used in This Manual and W arning Labels .
- xi - 3.6 Setting th e SCSI ID ........................................................................................................ ... 26 3.6.1 Checking the SCSI ID ................................................................................
- xii - Intr oduction Tandberg LTO2 Au t o loader is an external m e mory device that has been developed for t h e file systems of servers and other equipment. This large capacity , high-performance streaming cartridge tape device is designed for use in medium i n ter m ediate to top-level co m puter s y ste m s.
- xiii - Organization of this manual This section describes the organization of this m anual and an overview of each chapter . Use it when you would like to find out something about this device. Chapter 1 Tandberg LTO2 Autoloader This chapter describes the features of the Autoloader as well as the package contents and the names of the parts.
- xiv - Symbols used in this manual Symbols used in this manual The following symbols are used to indicate cautions or tips for operations. (For symbols related to safety precautions, please refer to the descriptions aforementioned.) Important Indicates handling methods of this produc t, software operational instructions, or special notes.
- 1 - Chapter1 Tandberg LTO2 Autoloader Some prel i m i n ary infor m a t ion about the Tandberg LTO2 Autoloader is presented here before installation and handling. 1.1 Overview of the Tandberg LTO2 Autoloader This is a high-performance, high-capacity data storage device that is connected to the su pported host to provide additional host storage.
- 2 - 1.2 Names and Functions of the Parts This section describes the na m es and functions of the Tandberg LTO2 Autoloader parts. 1.2.1 F r ont Panel of the Tandberg LTO2 Autoloader Figure 1-1 Front Panel of the LTO2 Autoloader ① Front door This door prevents the intrusion of forei gn objects.
- 3 - ④ Liquid Crystal Display This liquid crystal display (LCD) is organized in 2 lines of 10 characters, and 1 1 icon characters. It displays the status of the Autoloader , menus, and error information. ⑤ Alarm LED This LED lights (in red) should some kind of fault arise in the Autoloader .
- 4 - 1.2.2 Rear Panel of the Tandberg LTO2 Autoloader Figure 1-2 Rear Panel of the L TO2 Autoloader ① AC Power connector This connector supplies power to this device. Plug in the AC power cable supplied with the main unit. ② SCSI connector These connectors are used to connect a SCSI interface that controls this device.
- 5 - 1.2.3 Liquid Crystal Display The display is a liquid crystal display (LCD) that indicates the status of the Autoloader , menus, and error information.
- 6 - 1.3 Handling Pr ecautions T o operate this device properly , please observe the following precautions. 1.3.1 Main Unit ● Cooling fans are attached t o the rear p a n e l of the Autoloade r . Do not use the unit in places where the fans will be obstructed or there is poor air circulation.
- 7 - 1.5 Contents of the Carton Open the carton and check that all of the followi ng items are included. In the unlikely event that something is missing or dam aged, please contact your store of purchase.
- 8 - Chapter2 Setup This chapter describes the procedure for connecti ng the Autoloader to a basic processing device such as a server or workstation. Important Maintenance personnel will perform the r ack installation or removal work for the Tandberg LTO2 Autoloader.
- 9 - Figure 2-2 Storing the T ransporter Locking Screw for later use 2.2 SCSI Cable Connections CAUTION Before starting the installation of this device, be certain to unplug the power plug of the server , workstation, or other processing equipment.
- 10 - When the SCSI connections end with this device (i.e., when connection to a separate device is not made from the left-side connector), be certai n to connect the terminator supplied with the main unit. Failure to connect the terminator will result in improper operation of all connected SCSI devices.
- 11 - 2.4 Attaching and removing the Filter Element Attach the Filter Element to the rear panel of the Autoloader as shown in Figure 2-5. Remove the Filter Element from the rear panel of the Autoloader as shown in Figure 2-5. Replace the Filter Element every 6 months.
- 12 - 2.5 Switching ON the Power Switch and the Power -On Sequence Switching ON the power of the Autoloader ex ecutes an automatic power-on sequence. 1. Connect the AC power cable. 2. Press the right side ( | ) of the Autoloader front panel power switch to switch the power ON.
- 13 - 2.7 S tart and Shutdown of the System When the SCSI ID settings have been completed, switch on the power of the server/workstation and the other devices and start the system.
- 14 - Chapter 3 Operation In this chapter , a description is provided of the operation methods that should be known for the daily use of the Autoloader as well as information about the LCD indications. 3.1 Removal of the Magazine Follow the procedure described below to re m ove the m a gazine from the Autoloade r .
- 15 - 3.2 Loading the Magazine Follow the procedure described below to lo ad the magazine into the Autoloader . 1. Check that the power of the Autoloader is ON. Ti p The Autoloader has a do uble locking mechanism comprising a key operated door lock and an electronic lock.
- 16 - 3.3 Loading the Cartridge This section describes the method of loading the cartridges. In this device the slot numbers are assigned to the magazine and internal fixed slots as illustrated below .
- 17 - Figure 3-5 Loading the Magazine 3.3.2 Loading to the Fixed Slots A maximum of 3 cartridges can be loaded to the fixed slots inside the Autoloader . Operation of the Autoloader front panel keys permits automatic loading of the cartridges from the magazine to the fixed slots.
- 18 - Operation 2 Press the " ENTER " key . Display: ST A TUS Operation 3 Press the " arrow " key and select the LOAD c o mman d . Display: LOAD Operation 4 Press the " ENTER " key and define the command. Display: Load Drv? Operation 5 Press the " arrow " key and select " Load Slt? " .
- 19 - 3.4 Removal and Insertion of the Cartridges The method by which cartridges are removed and inserted is described here. 3.4.1 Removal fr om and Insertion to the Magazine 1. Hold the magazine body steady and press the center portion of the cartridge.
- 20 - 3.4.2 Removal fr om and Insertion to the Fixed Slots Operation 1 Remove the cartridges that are housed in the fixed slots (i.e., slot 8 to 10). (The cartridges will move to slot 5 to 7 within the magazine at this time.) Operation 2 Reload a magazine into the main unit that has vacan t slots for slot 5 to 7.
- 21 - 3.5 Operation of the Panel Keys 3.5.1 Organization of the Fr ont Panel Switches The arrangement of switches as viewed from in front of the front panel is as illustrated below . ESCAPE ENTER Figure 3-7 Front Panel Switches 3.5.2 Functions of the Switches The functions of the various switches are described below .
- 22 - Important The LTO2 Autoloader w/BCR requires a free slot used to swap cartridge during the invento r y scan process. Thus the m a x i mum cartridge capacity of the LTO2 Autoloader w/BCR is c h anged from 10 to 9. But if you prefer to use 10 cartridges, the BCR function will need to be changed disable d .
- 23 - Operation Examples The operation procedure and LCD indications are described below when loading the cartridge housed in slot 7 into the drive. Operation 1 Switch ON the power and wait for the completion of the power-on test. Display: " READY " and " DRV empty " are alternately displayed.
- 24 - STA TUS EJ ECT UNLO CK LOA D SCSI ID RE T RY M ODE M A INT ENA NC REA DY 3.5.5 Menu T r ee 1 Main Menu 2 Menu Commands 1) ST A TUS (Permits a check of the different types of status.) 2) EJECT (Permits ejecting a cartridge from the drive and houses the cartridge in an empty slot.
- 25 - 4) LOAD (Permits loading a cartridge from an arbitrary slot to the drive.) 5) SCSI ID (Permits setting, changing, and checking of the drive and Autoloader SCSI ID.) 6) RETR Y MODE 7) MAINTENANC (Y ou can check or change the CLNROL function.) View ID? Lib.
- 26 - 3.6 Setting the SCSI ID This command sets the S CSI ID of the Autoload er in conjunction with SCSI devices such as the server/workstation that is to be connected. The following SCSI IDs are assigned to this devi ce as default values prior to shipping from the factory .
- 27 - 3.6.2 Changing the SCSI ID Operation Example 1 The operation procedure and LCD indications are described below when changing the SCSI ID of the Autoloader from 0 to 1. Operation 1 Switch ON the power and wait for the completion of the power -on test.
- 28 - Operation 12 W ait for the completion of the power -on test. Display: " READY " and " DRV empty " are alternately displayed. Operation 13 Check the " READY " display and then switch on the power of the server/workstation and the other devices to restart the system.
- 29 - Operation 6 Press the ENTER key and define the command. Display; Lib.ID? Operation 7 Press the arrow key and select " Drv . ID? " co mmand . Display: Drv . ID? Operation 8 Press the ENTER key and define the command. Display; Drv . ID 0? Operation 9 Press the arrow key and select " Drv .
- 30 - 3.7 Using the Emergency Release Key As touched upon at the beginnin g of this chapter , this device has a double lock mechanism comprising a key operated door lock and a solenoid operated electronic lock. When the power is in the OFF condition, the electronic lock is activated and the door cannot be opened.
- 31 - Chapter 4 Cartridges 4.1 Cartridges The Tandberg LTO2 Autoloader uses the following t y pes of L T O cartridge s . ･ TD P/N : 432744 L T O 2 Data Cartridge ･ TD P/N : 432630-1 L T O 1 Data .
- 32 - 4.1.1 Data Cartridge The Data Cartridge contains 1/2-inch MP (metal-particle) tape. The cartridge door protects the tape from contamination when the cartridge is out of the drive. The write-protect switch prevents data from the accidental erasure of data.
- 33 - 4.2 W rite-Pr otect Switch Each L TO data cartridge has a write-protect sw itch that can be used to prevent accidental erasure of data. Before inserting the data cartridge into the tape drive, position t he write-protect switch on the front of the cartridge.
- 34 - 4.3 Bar Code Label The bar code label contains; ･ A volume serial number that you can read. ･ A bar code label that the Tandberg LTO2 Autoloader can read. When appling a bar code label s to a cartridge position the bar code label only in the recessed label area ( se e below figure).
- 35 - 4.4 Handling Pr ecautions This section describes precautions to take when handling the data cartridge. 4.4.1 Usage Pr ecautions □ Before use - Open the cartridge door and check that the reader pin is locked. - Do not use a data cartridge that is da m a ged, m isshapen, or ben t .
- 36 - 4.4.3 S tandards for Pr ohibition of Use When circumstances correspond to a n y of the f o llowing items, the continued use of that cartridge is prohibite d. E xchange to a new data cartridge is necessar y . □ When the data cartridge is subjected to a st rong shock such as being dropped and it sustains damage.
- 37 - Chapter 5 Daily Maintenance A method of maintenance is described so that th e Autoloader can be ma intained in the best condition for whenever it is used.
- 38 - 5.1.1.1 Manually Cleaning of the Drive Head Operation 1 Load the cleaning cartridge supplied with the main unit into any of the slots. The cleaning cartridge is housed in slot num ber 5 in this example. Operation 2 Use the panel keys to load the cl eaning cartridge into the drive.
- 39 - 5.1.2 Cleaning the Roller inside of the transporter When the Alarm LED is blinking and " REQ CLNROL " message is displayed on the LCD, the Autoloader is requiring to clean the Roller in side of the transporter , hereafter called CLNROL-function .
- 40 - Operation 7 Press the ENTER key and define the command. Display (line 2): Enable ( or Disable ) and R t y C n t X X are alternately displayed. 5.1.2.2 Setting the CLNROL- function Disable If you would like to set the CLNROL- function di sable, follow the procedure described below .
- 41 - Operation 7 Press the arrow key and select the Set ? . Display (line 2): Set ? Operation 8 Press the ENTER key and define the command. Display (line 2): Disable? Operation 9 Press the ENTER key and define the command. Display (line 2): Complete 5.
- 42 - Ti p If you press the allow key , the number is up or down. If you press the enter key , the number is decided and the cursor move to the next digit. If you have a m istake, press escape ke y . All nu m ber s y ou have entered are canceled. Operation 5 In this condition, press the ENTER key and set the above password.
- 43 - 5.1.2.5 Cleaning of the Roller Maintenance personnel can clean the Ro ller of the internal transporter . 5.1.2.5.1 Execution timing of the cleaning Important Before cleaning, please confirm “Backup” and “Restore” are not executed. (1) When the request of the cleaning.
- 44 - 5.1.2.5.2 T ools and Parts Please prepare the following items before beginning work. ● The Roller Cleaner Set ● A pair of gloves for the operation ● A small quantity of water(water supply.
- 45 - 5.1.2.5.3 Setting Maintenance mode T o execute of the cleaning, setting maintenace mode is needed. Operation 1 Switch ON the power and wait for the co m p let ion of powe r -on test. Display: READY and DRV empty are alternately displayed. Operation 2 Press the ENTER key .
- 46 - 5.1.2.5.4 Setting Cleaning mode Operation 1 Ensure your Autoloader is in maintenance mode. Display (line 1): READY Display (line 2): F/W Rev .? Operation 2 Press the arrow key and select " CLEAN ROL? " comma n d. Display (line 1): READY Display (line 2): CLEAN ROL? Operation 3 Press the ENTER key and define the command.
- 47 - Operation 2 Slightly moisten with water on cotton tip. Use the submitted bottle to reserve water in the Roller Cleaner Set. Operation 3 Then clean the surface of the upper Roller as shown in figure 5-4. (Figure 5-3 shows the upper Roller before cleaning.
- 48 - Operation 6 If you have finished cleaning of the upper Roller , press the arrow key ( → ) and define the command. Then the Roller moves backwards a little as shown in figure 5-7.
- 49 - Operation 8 W ipe off remaining water on the Roller by dry swab. Operation 9 If you have finished cleaning of the upper Roller , press the arrow key ( → ) and define the command. Then the Roller moves further backwards a little as shown in figure 5-10.
- 50 - Operation 1 1 W ipe o f f re m a ining water on the Roller with a dry swab. Operation 12 If you have finished Operation1 1, press the arrow key ( → ) and define the command.
- 51 - 5.1.3 Cleaning of the Main Unit 5.1.3.1 Cleaning of the exterior Slightly m oisten a soft cloth with water or detergent and wipe gently to clean the outside of the unit. Important Y ou m u st NOT use benzene, thi n ners, in s ecticides and other volatile ch e m i c als, because the shape and the color of the surface might be changed.
- 52 - 5.1.4 Cleaning of the magazine W ipe the inside of the m a gazine gently with a dry swab. Figure 5-16 5.1.5 Cleaning of the cartridge W ipe the su r face of the cartridge gently with a dry swab. Important Do not open the shutte r , otherwise dust may enter the inside of the cartridge.
- 53 - 5.2 Movement and Shipping of the Autoloader Follow the procedure described below when moving or shipping the Autoloader . Important When shutting the S y ste m , see "2.7 S tar t and Shut Down of the S y ste m ". 1. Check that the drive does not contain any cartridges.
- 54 - Chapter 6 T r oubleshooting The following table describes the method of troubleshooting the Autoloader . Should the Autoloader fail to operate properl y , please check the details of the table for information.
- 55 - Phenomenon Recovery Procedur e Cartridge Operation Cartridge is entwined in the transporter . ･ Execute cleaning of the Roller .See”Section 5.1.2” ･ If the phenomenon has a relapse,cont act your nearest Customer Support Center . T ransporter does not load/unload the cartridge.
- 56 - Phenomenon Recovery Procedur e Autoloader Performance Data backup ef ficiency of the Autoloader is poor . Check whether the Autoloader drive is connected to an ex clusive SCSI device and whether it is part of a da isy chain connection with another tape drive or hard drive.
- 57 - Error code Cause Recovery Procedure CMer****21∼ CMer****27 The Autoloader detected an error dur ing ejection of the cartridge from the drive. ･ Execute cleaning of the Roller .See”Section 5.1.2” ･ If the phenomenon has a relapse,contact your nearest Customer Support Center .
- 58 - Error code Cause Recovery Procedure CMer****E0 The Autoloader detected internal hardware error . ･ Replace the Autoloader (not including the Drive Sled Assembly). CMer****E1∼ CMer****E3 The Autoloader detected an error during the P move system initialization.
- 59 - Error code Cause Recovery Procedure DRV Err 1 There has been detection of the driv e exceeding the recom mended operation temperature. Improve the enviroment te mperature.See Appendix A DRV Err 2 There has been detection of the driv e input voltage reaching the limit of or exceeding the permissible range.
- 60 - 6.1 Other Matters to Check In addition to the aforementioned check items , also check the installation condition of t his device and the cable connections.
- 61 - Appendix A Specifications Autoloader Main Unit Maximum data storage capacity 200GB × 10 *1 (400GB *2 × 10 *1 ) *1 9 for Tandberg LTO2 Autoloader w/BC R *3 *2 2:1 co m p ressed *3 with Bar Code Reader Number of cartridges Max. 10 *1 SCSI Interface Ultra160 L VD Dimensions(including filter) 223(W ) 696(D ) × 178(H) m m *4 [ 8 .
- 62 - LTO2 Data Cartridge ( TD P/N: 432744 ) LTO1 Data Cartridge ( TD P/N: 432630-1 ) Before y ou use a data cart r idge, accl i m a t ize it to the operating environ m ent for a t i m e equal to the time that it was out of the operating environment, up to a m aximum of 24 hours.
- 63 - Appendix B Optional Items and Supplies Optional Items The items listed below are available for the Autolo ader. Please advise y our dealer of the product name and part number at the tim e of purchase. Tab l e- B 1 Op ti onal I t e m s P r oduct Name TD P/N Specification LTO1 Data cartridge 432630-1 See Appendix A.
- 64 - Appendix C Err or Code When an error occurs with the Autoloader , a 4-to-6 digit error code is displayed on the LCD on the front panel of the Autoloader . V arious messages ma y also be displayed as required. Error codes are roughly classified according to the leading character string as described below .
- 65 - CMer E r ro r C o d e 2 T able-D2 sorts the contents of CMer error code 2 errors. Displayed here is a further classification of the operation of CMer error code 1. Ta b l e - D 2 CMer Error Code 2 T able □□ Description 00 This error code is conform s to the upper " CMer Error Code 1".
- 66 - Err . The displayed error codes are 4 digits and configured as described below . Example of error code display : Err . ×××× T able-D5 sorts the Err error codes and their contents. Ta b l e - D 5 Err Error Code T able ×××× Description 0101 The Autoloader detected ti m eout err o r on communication with the drive.
- 67 - Messages Messages such as the following are displayed as required. Messages Related to the Drive Interface Ta b l e - D 6 T able of Messages Related to the Drive Interface Message Description Drive st atus Calibrate The drive is being calibrated.
- 68 - Panel Operation and Other Messages Ta b l e - D 7 T able of Panel Operation and Other Messages Message Description BUSY The transporter is operating. Complete The executed command has normally completed. door open The front door is open. Dst.full There is (isn’ t) a cartridge in the loading (ejection) destination slot.
Tandberg LTO2 Autoloader Installation and User ’ s Manual Revision 1 (A ugust 1 3 , 2003) Tandberg Data ASA Kjelsasveien 161 N-411 Oslo Norway Duplication, changes, and other actions are not permitted without the per m ission of T ANDBERG DATA ASA.
An important point after buying a device Tandberg Data Tandberg LTO2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Tandberg Data Tandberg LTO2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Tandberg Data Tandberg LTO2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Tandberg Data Tandberg LTO2 you will learn all the available features of the product, as well as information on its operation. The information that you get Tandberg Data Tandberg LTO2 will certainly help you make a decision on the purchase.
If you already are a holder of Tandberg Data Tandberg LTO2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Tandberg Data Tandberg LTO2.
However, one of the most important roles played by the user manual is to help in solving problems with Tandberg Data Tandberg LTO2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Tandberg Data Tandberg LTO2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
