Instruction/ maintenance manual of the product 550MXP TANDBERG
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User Manual Software version F3 D13721.02 This document is not to be repr oduced in whole or in part without pe rmission in w riting from:.
D1372102_T 550_MXP_User _Manual ii Trademarks and Copyright All rights reserv ed. This do cument contains inform ation that is proprietar y to TAN DBERG.
User Manual iii Environmental Issues Thank you for buying a product, which contributes to a reducti on in pollutio n, and thereb y helps save the enviro nment.
D1372102_T 550_MXP_User _Manual iv Operator Safety Summary For your protect ion, please read th ese safet y instructions c ompletel y before operating the equipment and k eep this m anual for future r eference. T he information in t his summ ary is intended for operators.
User Manual v ISDN cables - CAUT ION - T o reduce the risk of fire, use onl y No. 26 AW G or larger telecomm unication line cor d. Servicing - Do not attem pt to service the ap paratus yours elf as opening or rem oving covers m ay expose you to danger ous voltages or other ha zards, and will voi d the warrant y.
D1372102_T 550_MXP_User _Manual vi Contact us If you have an y questions, comm ents or suggesti ons, please s ee the Online Support ser vice at www.tandberg.n et It is also poss ible to send a fax or m ail to the attention of : Product and Sales Support TANDBERG P.
User Manual vii Table of Contents 1 Introduction ............................. ................................ ................................ ................................ .. 1 1.1 At a Glance ............................. ......................
D1372102_T 550_MXP_User _Manual viii 3.12.1 Reques t Floor and Re lease Floor .................... ................................ ........................ 74 3.12.2 Confer ence Layout ..................................... ...........................
User Manual ix 4.5.3 Alert Tones and Volume ............... ................................. ................................ ........ 149 4.6 Video ................................... ................................ ................................
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1 1 Intr oduction The T ANDBERG 550 MXP pr ovides essenti al video features f or fac e to face m eetings for small groups and of fices with the quality and reli ability found in a ll TANDBERG eq uipm ent. Audio Qualit y High-perform ance audio provides a richer, m ore com plete visual comm unication experience.
D1372102_T 550_MXP_User _Manual 2 The T ANDBERG videoconf erencing s ystem can also b e used purel y as an audio-bridg e (with an ISDN connection). Presentations The Natural Prese nter Pac kage* (NPP).
Introduction 3 1.1 At a Glance Camera The built-in cam era include s a high qua lity color cam era with a fast pan/t ilt/zoom action. The camera is contro lled by the s ystem' s infrared remote control and operates p an/tilt and zoom. Codec The codec is the he art of the s ystem.
D1372102_T 550_MXP_User _Manual 4 Microph one The high qual ity table micr ophone is designe d to be placed on a table during a videoconf erence. The ideal locat ion for the micr ophone is on a f lat surface at least 2m (6.5 ft) from the front of the system .
Introduction 5 1.2 Menu Structure The menu struc ture is divided in t wo. The Main Me nu is available for all users and c ontains all functionalit y of the system.
D1372102_T 550_MXP_User _Manual 6.
1 2 Inst allation Precautions: Never install com m unication wiring during a lightning s torm. Never install jac ks for communication ca bles in wet lo cations unless the jack is specificall y designed for wet locat ions.
D1372102_T 550_MXP_User _Manual 8 2.1 Unpacking and Mounting The T ANDBERG 550 MXP c onsists of the f ollowing item s: Videoconfer encing system with built-in cam era Table Microphone Remo.
Installation 9 2.2 Connecting Cables 1. Micropho ne cable Connect the m icrophone to the microphon e cable. Connect the m icrophone cable to microphone i nput 1 on the s ystem. 2. Mon itor cable(s) Scart (Europe): Connect the Scart adapter to on e of the Scart con nectors on your monitor.
D1372102_T 550_MXP_User _Manual 10 3. ISDN cables Connect the ISDN cables to the ISDN sock ets (S/T -interface) provided b y the service provider. The m ain num ber will be the num ber ass ociated with the sock et to which ISDN cable num ber 1 is connecte d.
Installation 11 Note! Mak e sure the card is inserte d in the rig ht direction ( with the product logo pointing upwards). Push t he card into the s lot until the 'Ej ect' button pops u p. Please see W ireless LAN Setti ngs for conf iguration.
D1372102_T 550_MXP_User _Manual 12 2.3 Monitor Configuration Power on Power on the m onitor and use the monitor rem ote control to select the Audio/Vid eo input us ed (refer to the m onitor manua l). If using S-video f rom the system, r emember to select S-Vide o input to avoid a black and white picture.
Installation 13 2.4 System Configuration The s y stem must be config ured for each insta llation u nless TANDB ERG Manage ment Suite (TMS) is used to co nfigure the s ystem. Conf iguration settings c an be m ade via the s y stem menu. Navigate throug h the m enu system using the arr ow keys and OK.
D1372102_T 550_MXP_User _Manual 14 using 16:9 m onitors. Pictur e outside Picture pro vides a disp lay la yout optimi zed for wide screen m onitors. The displa y layout m ay be changed at a ny time using the Layout button on t he remote c ontrol.
Installation 15 Remem ber to save an y changes made in the menu by selecti ng the Save butt on on the Menu line an d pressing OK..
1 3 General Use Wake up the system W hen the system is not in use, it is i n standb y mode and the s creen(s) are b lack. W ake up the system by picking up the re mote control. An i ncoming call or pressing an y ke y on the remote control will also wake up the s ystem.
General Use 17 3.1 The Welcome Screen W hen the system is switched o n, the welcom e scr een will be displa yed. The welcom e screen presents the m enu and displa ys your m ain camera image in the back ground (m ain camera is system default). The ISDN/IP num bers and the s ystem nam e are displa yed in the upper right corner.
D1372102_T 550_MXP_User _Manual 18 3.2 Using the Remote Control The s y stem is controlled with a remote control. T hink of the rem ote control as a mobile phone with number k eys and call k e y s.
General Use 19 see Selfview . 13. Use the Phone Bo ok to store and r ecall video contacts f or easy pla cement of calls, see Phon e Book . 14. Use the red End Cal l key to end the current call. Pres sing this k ey when not in a call will place t he syste m in Standby mode, see End Ca ll and Standb y .
D1372102_T 550_MXP_User _Manual 20 3.2.1 Navigation Arrow keys and O K Navigate in the m enu with the arro w keys on th e remote contro l. The orange selector on sc reen shows the selecte d item . Press OK to select. Cancel key In the m ain menu, pressing Cance l (X) will hide the m enu.
General Use 21 3.2.2 Selfvie w The term “ Selfview ” m eans the outgoing im age. In a no rmal call, using m ain cam era, this is the image of your self. The Selfvie w button toggles the images bet ween Far End, Selfview and D ual Video (if an y). How to use Selfview: 1.
D1372102_T 550_MXP_User _Manual 22 3.2.3 Layout The layout of the screen can either b e shown as Picture in Pic ture (PIP) or Pict ure outside Picture (POP) when displ aying m ore than one video im age. The beha viour of the La yout button is dependent on the Picture L ayout setting in Scr een Settings .
General Use 23 3.2.4 Mic Off To mute the m icrophone dur ing a call, press th e Mic off button. An on-screen indicator appear s in the upper right c orner when the m icrophone is of f. In a call, if audio is detected, the on-scr een symbol will start t o flash.
D1372102_T 550_MXP_User _Manual 24 3.2.5 Volume + and - Press the Volum e k ey to adjust the volum e level of the c odec only and not th e m onitor. An on- screen indicator will show the cur rent level.
General Use 25 3.2.6 Number and Letter keys Pressing a num ber ke y wh en outside a call will bring up the call m enu. W hen i n a call, the number ke ys are used for Cam era Presets. Pres s a num ber and go to the corres ponding Cam era Preset (see Cam era Preset s ).
D1372102_T 550_MXP_User _Manual 26 3.2.7 Touch Tones If wanting to dial extension num bers during a c all, press the T ouch tones button to activate the number ke ys, otherwise the num ber k eys will activate the cor responding cam era p resets. An indicator will tel l that Touch tones are enab led.
General Use 27 3.3 On-screen Indicators The system has a number of icon s signaling diff erent settings: Microph one Off This indicator is sho wn when the mic rophone is turned of f. Press the Mic off button again to turn the micr ophone back on, see Mic Off for details.
D1372102_T 550_MXP_User _Manual 28 Telephone This indicates th at there is a te lephone particip ant in the conf erence. T he displayed num ber indicates how man y telephone participa nts there are in t he conference.
General Use 29 3.4 Using the Menu Press the Menu b utton on t he remote contro l to display th e menu. T he menu cont ains all functions needed i n order t o control the s ystem.
D1372102_T 550_MXP_User _Manual 30 3.5 Make a Call Display the call m enu by either: 1. Select Mak e a Call from the menu, or 2. Press the green C all button on the rem ote control The T ANDBERG system can m ake both video calls a nd telephone ca lls .
General Use 31 3.5.1 Place Video Call In the Make a C all menu enter the Dial Num ber either: 1. Manuall y, or 2. Select the book s y mbol in o rder to displa y the Phone Book and select a confer ence participant.
D1372102_T 550_MXP_User _Manual 32 3.5.2 Place Telephone Call In the Make a C all menu enter the Dial Num ber either: 1. Manuall y, or 2. Select the book s y mbol in o rder to displa y the Phone Book and select a confer ence participant, see Phone Boo k for details.
General Use 33 3.5.3 Call Settings The Call Settings s pecifies the q uality of the cal l. Each call wil l be set up with the Default Cal l Settings if the sett ings are not a ltered.
D1372102_T 550_MXP_User _Manual 34 3.5.4 Streaming Streaming lets you broadca st your meetin g to participa nts on web. T he web partici pants can listen to the m eeting, see snapsho ts, but not part icipate them selves. Snapshots of current stream (if MultiSite), se lfview, far e nd and DuoVideo s tream s are accessible via http.
General Use 35 TTL/Ro uter Hops This is used for stream ing data to limit how m any routers the data should pass bef ore it is reje cted. If TT L is set to 2, dat a will not traver se more than 2 router hops. Streaming Source* Auto: Enables str eaming of both local and far e nd video.
D1372102_T 550_MXP_User _Manual 36 3.6 Answer an incoming call How to answer an incoming call: To accept an incom ing call, press the OK bu tton or the green Call butt on on the re mote control.
General Use 37 3.7 End Call How to end a call: Press the red End C all button o n the rem ote control, or Press the Menu b utton on t he remote contro l to display th e menu and sel ect End Cal l.
D1372102_T 550_MXP_User _Manual 38 3.8 Standby The s y stem will automatical ly go to Standb y mode when it is not in use. In sta ndb y mode, the screen(s) are black.
General Use 39 3.8.1 Delay Standby for 1 hour Delay Standb y for 1 hour postpon es the s y stem from entering standby mode f or 1 hour. This func tion is useful when using th e monitors f or a local pres entation to pre vent the s y stem from autom atically blanking the monitors.
D1372102_T 550_MXP_User _Manual 40 3.8.2 Delay Standby for 3 hours Delay Standb y for 3 hours postpones the au tomatic standb y mode for 3 ho urs. This func tion is useful when using th e monitors f or a local pres entation to pre vent the s y stem from autom atically blanking the monitors.
General Use 41 3.8.3 Do Not Disturb To prevent the s ystem f rom accepting any incom ing calls, the f unction Do Not Dis turb has to be activated. The c aller will he ar a bus y tone when calling the s y stem . The m onitor will be black when Do Not D isturb is active, se e figure be low.
D1372102_T 550_MXP_User _Manual 42 3.9 Phone Book The Phone Book is availabl e via the Phone Book butto n on the remote contr ol or f rom the Make a Call menu. Using the Phone Book is tim e saving and prevents the user fr om inadvertentl y calling the wrong number.
General Use 43 Call Histor y My Contacts Global Contacts.
D1372102_T 550_MXP_User _Manual 44 3.9.1 Call Log The Call Log lists Last Number Dialed, Missed C alls and Ca ll Histor y allows the user to see whic h calls that are m ade in the p ast. The lists cont ain a max imum of 30 numbers and the num bers are stored in these l ists until the s ystem is res tarted.
General Use 45 3.9.2 My Contacts My Contacts are th e locally stored c ontacts on the s ystem . This means that it is po ssible to add new contacts an d edit or delete ex isting contacts . My Contacts c an store up to 200 contacts. How to make a call using M y Contacts: 1.
D1372102_T 550_MXP_User _Manual 46 The follow ing functio ns are available from My Contacts: Call Now New Contact Edit Contact Delete Contact Close.
General Use 47 3.9.2.1 Add Ne w Contact The New Contact f unction i s available fr om M y Contacts . Add a new con tact to M y Contacts by: 1. Select the New Co ntacts button to open the Ne w Contac ts dialog box. 2. Enter Nam e by using the letter k eys on the rem ote control.
D1372102_T 550_MXP_User _Manual 48 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiS ite Contact function is avai lable from My Contacts . It is possible to pr e-define the p articipants of a conference m eeting as a Mult iSite Contact.
General Use 49 Bandwid th for a MultiSite Con tact call W hen calling a MultiSite Contac t, the system will tr y to call the participants with their specified bandwidths. If the total band width exceeds the systems maximum bandwidth, the s ystem will downspeed an d distribute the a vailable band width equall y for all the partici pants.
D1372102_T 550_MXP_User _Manual 50 3.9.2.3 Edit Contact The Edit Contact f unction is av ailable from My Contacts . How to edit a contact in the Lo cal Phone Book: 1. Select the contac t that is to be edited. 2. Press the left arr ow on the r emote control, f ollowed b y the down arro w until the Edit Contact icon is s elected.
General Use 51 3.9.2.4 Delete Contact The Delete Contact f unctio n is available f rom M y Contacts . How to delete a contact: 1. Select the contac t that is to be deleted. 2. Press the left arr ow on the r emote control, f ollowed b y the down arro w until the De lete Contact icon is s elected.
D1372102_T 550_MXP_User _Manual 52 3.9.3 Global Contacts W hen selecting Phone Book the phone book opens sho wing the Global C ontacts belo w the folders Last Num ber Dialled, M issed Calls, C all Histor y and My Contac ts.
General Use 53 3.9.3.1 Up one Level Global Contacts can be arranged i n a tree structure with several su b folders . Use the Up on e Level button to n avigate up in the tree structure. W hen a search in the Glob al Phone Book is made, by using the Sear ch function, only contacts matc hing the search text are disp layed.
D1372102_T 550_MXP_User _Manual 54 3.9.3.2 Search The phone book can contain an un limited am ount of globa l contacts. Using search m akes it easier to find the wanted contact. How to search in the Global Phon e Book: 1. Select the Search icon. 2. Enter search text in the dial ogue box that app ears and press the OK but ton on the remote c ontrol.
General Use 55 3.9.3.3 Copy Co ntact to M y Con tacts The Copy Contac t to M y Contacts function is available f rom the Last Num ber Dialed, Mis sed Calls, Call Histor y and Glob al Contacts folder s, see Phone Book for details. It ma y be wise to co py contac ts that are often used to M y Contacts.
D1372102_T 550_MXP_User _Manual 56 3.10 Camera Control There are sever al ways to control the c amera: Control the cam era directl y with the arro w keys when the m enu is closed or us e the Move Camera f unction in the m enu to control both the near end and far end cam era, see Move Camera and Far End Control f or details.
General Use 57 3.10.1 Move Camera It is possible to m ove the cam era with the rem ote contr ol or via the m enu. Movin g the camera directl y with the remot e control W hen the menu is hidden, t he arrow ke ys will work on t he cam era. If the menu is d isplayed, pres s the Cancel button on the rem ote control to hide it.
D1372102_T 550_MXP_User _Manual 58 3.10.2 Far End Control Far End Control allows you to control your conference partner ’ s cam era. Far End Cam era Control is useful if e.g. it is n ot possible to see what a part icipant at t he far end is writing on the ir white board.
General Use 59 3.10.3 Camera Presets Use cam era presets to easil y vary between predef ined near end c amera ang les. This is usef ul when pictures f rom m any different cam era angles have to b e sent to the f ar end. E.g. in a meeting there is a white boar d, a PC and a sm all m eeting table.
D1372102_T 550_MXP_User _Manual 60 3.10.4 T A NDBERG Tracker How to save presets for the T ANDBERG T racker: 1. Select which cam era prese t to be used on the TANDB ERG Track er. 2. Move the cam era to the desired pos ition to store on the trac ker. 3.
General Use 61 3.10.5 Picture Control Focus, Brightnes s and W hite balance are set for auto focus, aut o brightness and auto whi te balance b y default. If you need t o set focus, bri ghtness and whi te balance m anually, go to P icture Control in the Cam era Control m enu.
D1372102_T 550_MXP_User _Manual 62 3.10.6 Camera Tracking Through Cam era Track ing and the use of t wo or three microphones, the cam era can automaticall y position itself on the c urrent speak er. Before using c amera trac king, the cam era positions used m ust be stored at Pres et 7 (Mic1) an d Preset 8 (M ic2).
General Use 63 3.11 Presentation The Presentatio n Functionalit y in the system enables you to sh ow other a vailable video sources in addition to your Main Cam era. This is perf ect for m eetings where you wou ld like to show a PowerPoint pres entation fo r instance.
D1372102_T 550_MXP_User _Manual 64 3.11.1 Presentation Key The quick est way to show a present ation is to us e the presenta tion ke y on the rem ote control. The presentation ke y is use d to start and stop a presen tation. The prese ntation k ey will displa y PC (default*) or the last used prese ntation sourc e.
General Use 65 3.11.2 Presentation Menu The Presentatio n menu offers you all availab le video sourc es; Main Cam era, PC, Docum ent Camera, VCR, AUX and VNC. A ll these sources can be use d as Main Video Stream or Dual Video Stream (Duo Video / H.239).
D1372102_T 550_MXP_User _Manual 66 3.11.3 PC Presenter (DVI/XG A Input) (Optional feature - not available on all system s) Users often ha ve their pres entations on a l aptop that is br ought into the m eeting room . Remem ber to connect your PC to the codec bef ore you pres s the Prese ntation button.
General Use 67 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to disp lay PC im ages on your system without us ing a VG A cable (PC Presenter). T he system and your PC m ust be connected to the sam e LAN. In addition, VNC (Virtual Network Com puting) server softwar e must be ins talled on the PC.
D1372102_T 550_MXP_User _Manual 68 3.11.5 Dual Stream (DuoVideoTF/H.239) (Optional feature - not available on all system s) W ith Dual Stream y ou have the opportunit y to show two diff erent live video stre ams simultaneousl y, main video and one addit ional source.
General Use 69 3.11.6 Take New Snapshot The s y stem can take a sna pshot of your li ve video. Sn apshot is hand y when you are in a call wit h a system that does not support Du al Stream . Use Snaps hot to show a sna pshot of your presentation and c ontinue the m eeting with m ain cam era.
D1372102_T 550_MXP_User _Manual 70 3.11.7 Display Snapshot The s y stem stores the last sent or received Snapshot. The snapshot is deleted au tomaticall y after the call. How to display snapshots: 1. To view a stored snapshot, f irst choose the Sn apshot header.
General Use 71 3.12 Conference Services A Multipoint Con trol Unit (M CU) enables s everal sites t o participate in the s ame conf erence. During an MCU co nference , the status line will provide inf orm ation about the confer ence. You can m ake a multipoint c onference in diff erent ways.
D1372102_T 550_MXP_User _Manual 72 Example of Multi Site for mid- to l ow end systems Using the system ’ s int ernal M CU, MultiSite T F * Most TANDBERG MX P s ystems has an optional built-in MCU, which is ca lled MultiSite*.
General Use 73 Using an extern al MCU w ith limited Chai r Control Su pport you ma y have the follow ing services W ith an external MCU that does n ot support H.
D1372102_T 550_MXP_User _Manual 74 3.12.1 Request Floor and Release Floor W hen requesting floor, your video will be broadc asted in f ull screen to a ll other par ticipants in the conference. Re quest Floor is us eful when you want to s peak or displa y something in f ront of all participants.
General Use 75 3.12.2 Conference Layout (Only supported b y TANDB ERG MultiSite*) W ith a TANDBERG MultiSit e you can choose between the la youts: Auto Split, 4 Split, 5 +1 Split and Voice Switch ed view. Auto S plit displa ys all participants on the screen sim ultaneousl y.
D1372102_T 550_MXP_User _Manual 76 3.12.3 Terminal Names Choose Term inal Names to s ee a list of the par ticipants of the MultiSite conf erence. Press Canc el to go back.
General Use 77 3.12.4 Chair Control (Not supported b y TANDBERG MC U, TANDB ERG MPS or Mult iSite) As chairman, you have acc ess to m ore MultiSite Servic es. Select Chair C ontrol to ass ume the role of chairm an of the conf erence. Select Re lease Chair to end the role as c hairm an.
D1372102_T 550_MXP_User _Manual 78 3.12.5 A ssign Floor and Release Floor from Participant Assign Floor al lows the chairm an to select which of the conf erence particip ants that is to be broadcasted to al l other par ticipants.
General Use 79 3.12.6 View Site and End View (Not supported b y TANDBERG MC U or Multi Site) View Site allows you to view an y participant in the conf erence regardless of whom having floor and chair.
D1372102_T 550_MXP_User _Manual 80 3.12.7 Disconnect Participant Disconnect Part icipant allows t he chairm an to disconnec t any participant in the co nference. In a multipoint call, this is equiv alent to disconnec ting a particip ant from the end call menu.
General Use 81 3.12.8 Terminate Meeting Term inate Meeting allows t he chairm an to terminate the conf erence altoget her. In a Mu ltiSite call, this is equivalent t o pressin g End All Calls f rom the end call m enu.
D1372102_T 550_MXP_User _Manual 82 3.12.9 More about MultiSite (embedded MCU) (Optional Featur e*) Calling in to a M ultiSite Any system c an be part of a MultiSite conf erence b y calling in to a M ultiSite. The dial-in num bers to the MultiSite dep ends of the network that is used.
General Use 83 3.13 Control Panel The Cont rol Panel contain s the features: Diagnostics Text Chat Audio Dem onstration Administrator Sett ings Restart User Guide.
D1372102_T 550_MXP_User _Manual 84 3.13.1 Diagnostics Diagnostics allo ws testing of individual s y stem com ponents and displa ys the current s ystem settings.
General Use 85 3.13.1.1 Sy stem Information Select System Information to v iew system numbers , line status, software versi on, hardware s erial number and other us eful inf orm ation. Press arrow ke y up and down to sc roll in the System Information list.
D1372102_T 550_MXP_User _Manual 86 3.13.1.2 Ch annel Status Comprehensive i nformation abo ut the call pr ogress is ava ilable through the Channel Stat us window. This window indicates th e various stages each B-c hannel goes thro ugh w hilst establishing a con nection.
General Use 87 3.13.1.3 Call Status Comprehensive i nformation abo ut the call is available t hrough the Call Status windo w. The m enu has two colum ns, one for tr ansm itted and one for recei ved audio/video/d ata inform ation.
D1372102_T 550_MXP_User _Manual 88 3.13.1.4 Sy stem Selftest The s y stem performs a check to determ ine internal har dware integrit y. System Selftest is usef ul when you want t o check if your network connection is a ctive.
General Use 89 3.13.1.5 Vie w A dministrator Settings This window d isplays all the s ystem s ettings. Use the arrow k ey on the rem ote control to sc roll through the list.
D1372102_T 550_MXP_User _Manual 90 PC Docum ent Camera VCR AUX VNC Split Screen Default Call Set tings Call T ype Network Bandwidth Restrict (56k ) Auto H320 Ban dwidth Auto H323 Ban dwidth SIP Audio .
General Use 91 W hite balance Brightness Video Name Main Cam AUX Doc Cam VCR PC VGA VNC Network T ype ISDN-BRIPRILeas ed E1 T1Enternal H331 ISDN Switch T ype ETSI (Euro IS DN), … Line1 Setup On Numb.
D1372102_T 550_MXP_User _Manual 92 IP address IP subnet m ask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.
General Use 93 3.13.1.6 IP A ddress Conflict Check The s y stem will give a warn ing if there is an IP conflict. T he user m ay initiate this check by selecting IP Address Conflic t Check.
D1372102_T 550_MXP_User _Manual 94 3.13.1.7 Warning s If any warnings r egistered b y the system it will be displa yed in the W arnings menu. Ope n a warning in the list to get m ore information about the warning.
General Use 95 There is som ething wrong with the Leased E1/T1 line (Yello w alarm ). Please check your network connecti on. (193) H323 gatekeeper warnings Could not register to the gatek eeper. The gatekeeper rej ected to r egister the system .
D1372102_T 550_MXP_User _Manual 96 3.13.2 Text Chat W hile in an ISDN or IP call to an other s y stem supporting T ext Chat (T.140), s elect T ext Chat from the Control Pane l. Enter tex t in the displayed window. How to use Text Chat: 1. Choose Text Ch at from the Control Panel t o open the T ext Chat window.
General Use 97 3.13.3 A udi o Demo Note that the Au dio demo will o nly appear in the User G uide if a Digita l Natural Audio Mo dule is connected to th e codec.
D1372102_T 550_MXP_User _Manual 98 3.13.4 A dmin istrator Settings Administrator Sett ings contains t he configurat ion of th e whole s y stem . It is recom mended to password protec t Adm inistrator Settings to pre vent occ asional users to m ake chan ges to the system .
General Use 99 3.13.5 Restart Restart the s ystem by press ing the Restart butto n. You are pr om pted with a dialog box sa ying: Do you want to restar t the system ? Press O K to restart, press Cancel (X) to ab ort.
D1372102_T 550_MXP_User _Manual 100 3.13.6 User Guide The on screen user guide tak es you through a q uick step-b y-step introduc tion to videoconferenc ing.
1 4 Administrator Setti ngs Administrator Sett ings contain all the settings of the system . Making changes to Adm inistrator Settings will ch ange the behavior of the system .
D1372102_T 550_MXP_User _Manual 102 4.1 General Settings W hen installing the system , go through the Gen eral Settings m enu to ensure tha t you have the right settings f or your s y ste m, see S y stem Configuration.
Administrator Sett ings 103 4.1.1 Language The s y stem supports 15 dif ferent langu ages for its on-s creen m enus; English, Ge rman, French, Norwegian, Swed ish, Italian, S panish, Portugues e, Chinese Simplified, C hinese Tradit ional, Japanese, Russia n, Korea n, Finnish and T hai.
D1372102_T 550_MXP_User _Manual 104 4.1.2 System Name System Name ident ifies t he system: On the welcom e page. During an MCU co nference call. W hen using the Web-interf ace. W hen the codec is acting a s an SNMP Agent . Towards a DHCP server.
Administrator Sett ings 105 4.1.3 A uto Ans w e r The auto ans wer setting dec ides whether an incom ing c all is put through aut om atically or manuall y.
D1372102_T 550_MXP_User _Manual 106 4.1.4 Max Call Length This feature will a utomatica lly end both incom ing and o utgoing calls when the call t ime exc eeds the specified Max Call Length. Max Call Length can have the f ollowing values: 0-999 (m inutes), where 0 m eans off.
Administrator Sett ings 107 4.1.5 Phone Book Settings Phone Book On Phone Book is a vailable in the menu. Off Phone Book is hi dden from the menu and is unavailabl e for users . IP address Enter the IP address of the managem ent system that pr ovides the Phone Book.
D1372102_T 550_MXP_User _Manual 108 4.1.6 Permissions Permiss ions contains settin gs for incom ing telephone Calls, Far End C ontrol, Re m ote Software Upgrade and Fa llback to Tele phony. Access Code An access code w ill help you control the use of the system .
Administrator Sett ings 109 On The s y stem will allow a rem ote system to upgrade local software. Off The s y stem will not allow a r emote s ystem to upgrade local sof tware. Note that the conf iguration can also be don e via the tel net or the ser ial port.
D1372102_T 550_MXP_User _Manual 110 4.1.7 Screen Settings Auto Layout On If Auto Layout is O n the system will change la youts autom aticall y depending on the number of participants in a c all and if you have a dual video stre am or not. Please refer to La yout for more inform ation.
Administrator Sett ings 111 Example of Picture in Picture. Example of 1+1 Side -by-Side vie w (wide screen). Example of 1+2 Pi cture outside P icture (wide s creen).
D1372102_T 550_MXP_User _Manual 112 Note that if both T V m onitor format and VGA f orm at is set to Norm al, the system will skip the 1+3 la yout, which is not beneficial for 4:3 m onitors. Note that the follo wing m enu settings do not ap ply for all TANDBERG MX P s y ste ms.
Administrator Sett ings 113 Wide screen VGA or TV monitor In Wide (native) m ode. VGA Out Qualit y* The supported r ange of VGA f ormats will be opt imized f or the VGA displa y monitor based on the source im age. VGA Out Qualit y enables the user t o change the preferred f ormat for the DVI/VG A output.
D1372102_T 550_MXP_User _Manual 114 Normal VGA output will have 4:3 a spect ratio on wi de screen m onitor. Wide VGA output will ut ilize the wide s creen m onitor at full. PC presentation sho w n in Norm al (correct ratio) mode. PC Presentation shown in Wide (s tretched) mode.
Administrator Sett ings 115 4.1.8 Software Options The s y stem requires a valid option ke y to activate MultiSite an d/or Present er functiona lity. In order to activate ad ditional bandwidth, you need to ent er a bandwidth k ey. A resta rt of the system is required af ter entering a ne w option and/or ba ndwidth k eys.
D1372102_T 550_MXP_User _Manual 116 4.2 Menu Settings Menu Settings contain the sett ings: Menu Timeout In Call W elcome Menu W elcome Picture Logo Menu on TV Menu on PC Ba.
Administrator Sett ings 117 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the sc reen. Set Menu Tim eout In Call to On if you want the menu to tim e out autom aticall y when you are in a c all. On The menu will time out autom atically after 15 sec onds if there is no activit y on the remote c ontrol.
D1372102_T 550_MXP_User _Manual 118 4.2.2 Welcome Menu The W elcome Menu contains the Main Menu, S ystem Status , your S ystem Nam e and dial in numbers . On The W elcome Menu is sho wn when the s ystem wakes up from standby mode. Off The W elcome Menu is not s hown when the s ystem wak es up from standby mode.
Administrator Sett ings 119 4.2.3 Welcome Picture The W elcome Picture is wh at you see in th e backgrou nd of the welcome m enu. Selfview Selfview is sho wn in the ba ckground of th e welcom e menu. In m ost cases this means that m ain cam era is displayed and you ca n see the video image of yourself.
D1372102_T 550_MXP_User _Manual 120 4.2.4 Logo It is possible to up load a com pany logo to the s ystem. For m ore inform ation about how to u pload a Logo, see Appe ndix 6 . S et the Logo settin gs to On t o display the log o. On Choose On if you want the c ompany logo to ap pear in the back ground of the welcome m enu.
Administrator Sett ings 121 4.2.5 Menu on TV The Menu on T V setting dec ides if the m enu shall be displa yed on the T V screen or not. F or optimal layout of the menu, Menu on T V should be Of f if Menu on PC is O n and vice versa. On The menu is a vailable on the T V screen.
D1372102_T 550_MXP_User _Manual 122 4.2.6 Menu on PC The Menu on PC sett ing de cides if the m enu shall be d isplayed on th e PC (VGA sc reen) screen or not. For optim al layout of the m enu, Menu on T V should be O ff if Menu on PC is O n and vice versa.
Administrator Sett ings 123 4.2.7 Balloon Help It is possible to ena ble / dis able the balloo n help windo w. On Choose On if you want help text windows to app ear.
D1372102_T 550_MXP_User _Manual 124 4.2.8 Display Welcome Text The welcom e text displa y s your s ystem name and dial in num bers b y default. It is possible to hide this inform ation by choosin g Displa y W elcome T ext Off. On W elcome text is displa yed on the welcom e menu.
Administrator Sett ings 125 4.2.9 Welcome Text You can change the welco me text to an y text you lik e, instead of the def ault text. Remem ber that Display W elcome Tex t must be On to be a ble to edit the welcom e text.
D1372102_T 550_MXP_User _Manual 126 4.2.10 A dministr ator Pass w ord It is recomm ended to put a n Administrator P assword on the system . The Adm inistrator Password can be maxim um 5 digits lo ng. The Adm inistrator Passwor d dialog box will pop up when you choose Adm inistrator Settings from the Contro l Panel.
Administrator Sett ings 127 4.3 Presentation Settings Presentation Settings cont ain: H.239 Startup Video Sourc e Presentation Sourc e Snapshot Sourc e Auto-Display S napshot P.
D1372102_T 550_MXP_User _Manual 128 4.3.1 H.239 H.239 supports transm ission of two video stre am s. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be ab le to start TANDB ERG Dual Vide o Stream* Enabled Enables H.
Administrator Sett ings 129 4.3.2 Startup Video Source The Startup Vide o Source i s the video sour ce on displ ay when the s ystem wakes up from standby m ode. If you use Main Cam era as start up source, the s ystem will start with Main Camera ever y time the system wakes up f rom standb y, regardless of what the previous user was using.
D1372102_T 550_MXP_User _Manual 130 4.3.3 Presentation Source The Presentatio n Source is c onnected to the Pres entation button on the rem ote. Pressing the Presentation butto n will put the Presentation Source o n display. Present ation Sou rce is PC b y default*.
Administrator Sett ings 131 4.3.4 Snapshot Source W hen you take a Snapshot , you get a snapsho t of the Snaps hot Source. Curr ent is the def ault Snapshot Sourc e. This m eans that you tak e a snapshot of the video source t hat is c urrently active.
D1372102_T 550_MXP_User _Manual 132 4.3.5 A uto-Displ ay Snapshot Select Auto to autom aticall y display a rece ived snapshot. T urn Auto-Displa y Snapshot M anual if you wish not to h ave them displayed on the scr een when the y are sent or rece ived.
Administrator Sett ings 133 4.3.6 PIP A ppe arance A Picture in Pict ure (PIP) is a s maller picture p laced in one of the corners of the screen. T he PIP enables you to see an extr a picture in your video conf erence. Auto PIP Au to means that Picture In Picture will ap pear autom atically when it is su itable.
D1372102_T 550_MXP_User _Manual 134 4.3.7 PIP Placing PIP Placing lets you decide where the PIP sha ll appear . You can of course m ove the PIP with the Layout button on t he remote an ytime. Top Righ t PIP is placed in the Top Right cor ner. Bottom Right PIP is placed in the Bottom Right corner.
Administrator Sett ings 135 4.3.8 VNC Settings VNC Settings is neces sar y when using a VNC presentation. See chapter PC Soft Present er and VNC for m ore information on ho w to use VNC. Address The IP-address of the PC with the VNC software inst alled.
D1372102_T 550_MXP_User _Manual 136 4.4 Call Quality Call Quality contain s the settings: Video Algorithm Audio Algorithm Natural Video Max Upstream Rate Video Qualit y Default.
Administrator Sett ings 137 4.4.1 Video Algorithm The s y stem will automatical ly select the best video algorithm based on the v ideo sourc e and the capabilities of the remote system . Use this m enu to disable v ideo algorithm s in case you have interoperabilit y issues calling oth er system s.
D1372102_T 550_MXP_User _Manual 138 4.4.2 A udi o A l gorithm The s y stem will automatical ly select the best a udio algor ithm based on th e call rate and th e capabilities of the remote system .
Administrator Sett ings 139 4.4.3 Natural Video Choosing Natura l Video will ena ble 60 fields* per second true interlaced pictur e for high m otion video. The use of Natural V ideo requires the H. 263+ a nd H.263++ vid eo protocols. Natura l video will be disabled in H.
D1372102_T 550_MXP_User _Manual 140 4.4.4 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desire d maxim um transm itted call rate. T his is to be able to limit the ou tgoing band wi.
Administrator Sett ings 141 4.4.5 Video Quality The diff erent video sources nee d diff erent Video Quality Sett ings. Main Cam era, VCR, AUX and Split Screen ha ve Motion as default. PC, Docum ent Cam era and VNC ha ve Shar pness as default. Motion Optimized for sm ooth m otion video (CIF/SIF f or low band widths, iCIF/iSIF for high bandwidths ).
D1372102_T 550_MXP_User _Manual 142 Basic Video Quality Video Input Transmission mode sel ection rules MOTION PAL iCIF@50 -> CIF - > QCIF MOTION NTSC iSIF@60 -> iCIF @60 -> SIF @60 -> C.
Administrator Sett ings 143 4.4.6 Default Call Settings Default Call Sett ings are co nnected with Cal l Settings i n the call m enu. If you leave Ca ll Settings unchanged when making a c all, the system will use the Def ault Call Settin gs in the call.
D1372102_T 550_MXP_User _Manual 144 Select H.323 to e nsure that the ca ll is set up as a n H.3 23 call. Select SIP to ens ure that th e call is set up as an SIP call.
Administrator Sett ings 145 Set Network to IS DN Set Bandwidth to 128 kbps A field for the 2nd number pops u p in Call Setti ngs. Enter the second number in the Ca ll Settings f ield. For 128 k bps calls that us e bonding, ignore the secon d number f ield and just e nter one number to be dialed.
D1372102_T 550_MXP_User _Manual 146 4.5 Audio Audio contains the settings: Inputs Output Level Setti ngs Alert Tones and Vo lume.
Administrator Sett ings 147 4.5.1 Inputs Mic 1 and Audio input 2 By default, both inputs are enable d. Just plug i n an audio sourc e and it is act ive. Audio inputs th at are On will autom atically be m ixed. Unconnect ed inputs will autom atically be muted.
D1372102_T 550_MXP_User _Manual 148 4.5.2 Output Level Settings The audio out is intended for c onnection to tel evisions or audio amplifiers. Dig ital m ode (SPDIF) is supported when configuri ng the output to SPDIF m ode by the web interface or data port/XML.
Administrator Sett ings 149 4.5.3 A lert T ones and Volume Video Call Alert Tone and T elephone Alert T one To help distingu ish betwee n incoming video calls and ordinary teleph one calls, it i s recomm ended to use diff erent ringing tones for video calls an d telephone ca lls.
D1372102_T 550_MXP_User _Manual 150 4.6 Video Video contains th e settings: MCU Status Line W eb Snapshots Video Nam e.
Administrator Sett ings 151 4.6.1 MCU Status Line On The MCU indicator will be d isplayed and pr ovide informatio n about the conf erence. Off The MCU indicator will not be displayed. Auto The MCU indicator will be d isplayed for a f ew seconds and t hen timed out.
D1372102_T 550_MXP_User _Manual 152 4.6.2 Web Snapshots The s y stem is able to gene rate JPEG snapsh ots and pr ovide them to the world outside b y request (as ‘ http ge t ’ or via f tp). See Appendix 6 f or descr iptions of the poss ible snapshot files.
Administrator Sett ings 153 4.6.3 Video Name As a default, the video inputs ar e given the nam es Main Cam , PC, Doc Cam , VCR, AUX or VNC, dependent on what video sourc es are availab le on your system. The video names cannot exc eed eight characters .
D1372102_T 550_MXP_User _Manual 154 4.7 Security Security contain s the setting s: Encryption Encryption Mode Passwords.
Administrator Sett ings 155 4.7.1 Encryption (Countr y specific) Auto T he system will tr y to set up cal ls using encr yption. Point to point cal ls: If the fa r end system supports encrypt ion (AES or DE S), the call will be encr ypted. If not, the call will proceed without enc ryption.
D1372102_T 550_MXP_User _Manual 156 4.7.2 Encryption Mode Auto The s y stem will try to use t he most s ecure encryption - AES, depende nt on the capabilities of the other site s. For sites that d o not support A ES encryption, DES encryption will be tried.
Administrator Sett ings 157 4.7.3 Pass w ords Administrator Pass word, IP Acc ess Password, Streaming Pass word, VNC Password, Acces s Code and Rem ote Software Upgra de pass word are duplicate d from their res pective m enus. Using the Securi ty menu gives you a quick way to change all passwords of the system .
D1372102_T 550_MXP_User _Manual 158 4.8 Network The netw ork menu contain : ISDN-BRI Settings LAN Settings Network Prof iles Data Port.
Administrator Sett ings 159 4.8.1 ISDN-BRI Settings To make sure you r system w ill work properly usin g ISDN-BRI , make the foll owin g settings: 1. Set ISDN switch t ype 2.
D1372102_T 550_MXP_User _Manual 160 call a term inal with a sub addres s, separate th e ISDN telepho ne num ber and the sub addr ess with a ‘ * ’ . Note that th is service has limited acces s on som e ISDN network s. Example : 12345 678*2 (up to f our digit sub a ddresses are possible).
Administrator Sett ings 161 4.8.2 L A N Setting s LAN Settings con tain: IP Settings H.323 Settings SIP Settings W ireless LAN Settings SNMP Settings IP Services Quality of.
D1372102_T 550_MXP_User _Manual 162 4.8.2.1 IP Sett ings IP Settings Remem ber to restart the s ystem after making changes to IP Settings. T his can be done b y selecting the “ Save a nd Res tart ” at the bottom of the IP setting m enu. Changes i n IP Settings menu will not ha ve an y effect before the s ystem is restar ted.
Administrator Sett ings 163 IP Access Pas sword By setting an IP Acc ess Pa ssword on the s ystem , all access to the s ystem using IP (T elnet, FTP and W EB) requires a pass word.
D1372102_T 550_MXP_User _Manual 164 DNS Settings DNS Server 1-5 DNS Server defin es the network addresses for DNS servers. Up t o 5 address es may be specified. If the ne twork addres ses are unkno wn, please c ontact your adm inistrator or Int ernet Service Provider .
Administrator Sett ings 165 4.8.2.2 H.323 Se ttings H.323 Settings E.164 alias This is the E.164 a ddress o f the system . The E.164 addres s is equivalent to a telephon e num ber, sometim es combined with ac cess codes. Va lid character s are 0-9,* and # .
D1372102_T 550_MXP_User _Manual 166 Gatekeeper Settings Gatekeeper Discov ery Auto The system will autom aticall y try to register on an y available gatek eeper. If a gatekeeper resp onds to the request sent f rom the codec within 30 sec onds this specific gatek eeper will be us ed.
Administrator Sett ings 167 CallManager Settings CallManager IP This is the Cal lManager IP-addres s that is us ed if you specify H.323 Call Setu p: CallManag er.
D1372102_T 550_MXP_User _Manual 168 A d vanced H.323 Settings The Advanced H.3 23 Settings only have an eff ect if they are su pported by your IP inf rastructure. NAT NAT, Network Address Tr anslation, is used when a PC and a videoconf erencing s ystem are connected to a rou ter with NAT support.
Administrator Sett ings 169 H.323 Ports Static W hen selecting static H.32 3 ports for T CP connections the ports 5555 to 55 65 will be used f or Q.931 and H.245 respectivel y. Dynamic The s ystem will allocate wh ich ports to use when open ing a TCP co nnection.
D1372102_T 550_MXP_User _Manual 170 4.8.2.3 SIP Sett ings Mode On Sett ing the SIP m ode to on will enab le the s ystem f or incoming and outgoing SI P calls. Off Setting the SIP m ode to off will disable incom ing and outgoing SI P calls fr om the system .
Administrator Sett ings 171 Server Address The Server Addr ess is the manuall y configured addres s for the outboun d proxy and reg istrar. It is possible to use a fully qualified domain nam e, or an IP addres s. The defau lt port is 506 0 for T CP and UDP, but an other one can be provided.
D1372102_T 550_MXP_User _Manual 172 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification ) Example “ W LANNETW ORK ” . Defines a local net work id for this wire less region.
Administrator Sett ings 173 Key 1- 4 The 64-bit keys can cons ist of a leadi ng star (*) and 5 characters . The 128-bit k ey can consist of a leading star (*) and 13 characters . Start with a * an d then the text. Exam ple: 128 bit k ey: *sec retke yh ome.
D1372102_T 550_MXP_User _Manual 174 4.8.2.5 SN M P Settings SNMP Settings SNMP Trap Host i dentifies the I P-address of the SNMP m anager. SNMP (S imple Network Management Prot ocol, SNMP Ver 1) is used for m onitoring an d configuring of different entities in a network .
Administrator Sett ings 175 4.8.2.6 IP Services NTP IP This is the NTP tim e server addres s from which the system can get update d time inform ation. The Network Time Protocol (NTP) is us ed to synchroni ze the tim e of the system to a reference time server.
D1372102_T 550_MXP_User _Manual 176 4.8.2.7 Quality of Service QoS Type Off No QoS is used. Diffserv Diffser v QoS method is used. Please see belo w for details.
Administrator Sett ings 177 Auto will provide th e followi ng priorit y: Audio 4 Diffserv Video Used to define which priority Aud io, Video, Dat a and Signaling p ack ets should have in an IP network. T he priority ranges from 0 to 63 for each type of pack ets.
D1372102_T 550_MXP_User _Manual 178 4.8.3 Net w ork Profiles This menu cons ists of 7 network profiles; a pref ix can be added for each profile. If you add a prefix to a prof ile, this prefix wil l automaticall y be added in fr ont of the num ber being dial ed.
Administrator Sett ings 179 4.8.4 Data Port The s y stem provides up to two standard RS232 serial ports to allo w a com puter to be connected for data transfer and control purp oses. Note that when c onnecting to a PC the connec ting cable must be a stra ight through RS232 c able.
D1372102_T 550_MXP_User _Manual 180 4.9 Restore Default Settings Restore Def ault Settings will restore all adm inistrator setti ngs. Note that this will not aff ect your Call Director y inform ation, Network T ype, Line Setup num bers or your SPID numbers .
1 5 Peripheral Equipment Using the option al peripheral d evices outline d in this chapter and the m any others available, you will be able to bui ld your own ap plications f or use with the s ystem, thereb y better integratin g the system into your business env ironment.
D1372102_T 550_MXP_User _Manual 182 5.1 Interfaces 5.1.1 Video 2 Video Inputs 1 video input used by the built- in camera. 1 video input supp orting com posite signals throu gh RC A connectors. Levels: Composite: 1 Vpp , 75 ohm S-Video (Y/C): Y: 1 Vpp, 75 ohm C (PAL): 0.
Peripheral Equipm ent 183 XGA (1024x768) 6 0Hz HD720p (1280x72 0) 50,60 H z DVI and specificatio ns: DVI stands for Digital Video Interf ace, and is a form of video interface techno logy m ade to maximi ze the quality of flat pane l LCD m onitors and high-en d video graph ics cards.
D1372102_T 550_MXP_User _Manual 184 5 T.M.D.S. Data4+ 13 T.M.D.S. Data3+ 21 T .M.D.S. Data5+ 6 DDC Clock 14 +5V Power 22 T.M.D.S. C lock Shield 7 DDC Data 15 Ground (return for +5V, HS ync and VSync) 23 T.M.D.S. C lock+ 8 Analog Vertica l Sync 16 Hot Plug Det ect 24 T.
Peripheral Equipm ent 185 1 Audio Outpu t 1 output (line level) via RCA conn ector providing audio f rom far end in add ition to dial tones. This output is used by the m onitor loudsp eakers.
D1372102_T 550_MXP_User _Manual 186 To connect the s ystem to B RI, use the ISDN ca ble provided by TANDBERG ( or a standard BRI cable). The pinout of the S/T interf ace is: BRI Pinout Pin-3 TX+ Pin-4 RX+ Pin-5 RX- Pin-6 TX- 5.1.4 Data port The data port(s ) are implem ented as Digital C ircuit Term inating Equipm ent (DCE).
Peripheral Equipm ent 187 5.2 Document Camera A document cam era can be us ed for showing text, diag rams and a variet y of graphical m aterial as well as sm all three-dim ensional objects. How to use a document camer a with your system: 1. Connect the docum ent camer a to the Doc Cam input, if availab le, on the s ystem.
D1372102_T 550_MXP_User _Manual 188 5.3 DVD / VCR DVD/VCR Playbac k Mono For playback , connect a cable between Vide o Out on the VCR a nd Video In (V CR) on th e system . Connect a cable bet ween Audio Out on the VCR an d the Audio In ( VCR) on the s ystem .
Peripheral Equipm ent 189 5.4 Additional Cameras Extra fixed Came ras You can connect extr a fixed cam eras to your system , for example, a whiteboar d camer a. Connect the video output of the additional cam era to one of the availab le Video inputs o n the s ystem.
D1372102_T 550_MXP_User _Manual 190 5.5 Additional Microphones If your environm ent is such that you require m ore than one microphone f or your ro om, e.g. you have a whiteboard at a distanc e from your table micr ophone, it is poss ible to connect ad ditional microphones to your s y ste m.
Peripheral Equipm ent 191 5.6 The TANDBERG DNAM The T ANDBERG Digital N atural Audio M odule*: Audio In: S/PDIF or Analog Differential In: Dif ferential Mono input (Analo g). Pinout: 1 GND, 2 a nd 3 signal Loop out: W ill always give a m ono analog out put of th e input.
D1372102_T 550_MXP_User _Manual 192 *The TANDBERG Digital Natural Aud io Module is integr ated in som e TANDBERG sys tems. Please co ntact your TANDBERG repre sentative for more information.
Peripheral Equipm ent 193 5.7 Stereo Speaker Kit Note that the follo wing applies on ly for s ystems with a s tereo S/PDIF output. The Stereo Speak er Kit pro vides an pair of floor-standi ng loudspeak ers in addition to the built-in DNAM .
D1372102_T 550_MXP_User _Manual 194 5.8 Telephone Add-On The s y stem has a built in audi o bridge* that ca n bring i n Voice over IP ( VoIP) telephon y or norm al telephone sites usi ng ISDN. Note that this re quires a s ystem with mixed au dio output (aud io from local and far end) and one audio input without inte grated echo ca ncelling.
Peripheral Equipm ent 195 5.9 Dual Monitor Note that this re quires a s ystem with dual m onitor video out put..
D1372102_T 550_MXP_User _Manual 196 5.10 XGA Monitors and Projectors (Optional) The s y stem can be delivere d with optional sin gle or du al TV/XGA m onitors. It can also be connected to an y DVI/VGA/PA L or NTSC displ ay. Note that this re quires a s ystem with minim um one DVI-I output.
Peripheral Equipm ent 197 5.11 VESA Display Power Management Because of the trem endous am ount of energ y consumed b y monitors when operating, th e system will reduce po wer consumption and extend m onitor lifec ycle by suspend ing the (switch of f) monitors and projec tors wh en the system goes into sle ep/standb y.
D1372102_T 550_MXP_User _Manual 198 5.12 Digital Monitor Power Management DMPM is m onitor power m anagem ent applied over th e digital DVI interf ace. TANDBE RG supports DMPM in software F2 a nd above. S ix monitor power states are defined. Monitor On Power state: T ransmitter (T ANDBERG codec) an d receiver (Mon itor) are power ed and active.
Peripheral Equipm ent 199 5.13 Extended Display Identification Data (EDID) Extended Disp lay Identification Dat a (EDID) is a VESA s tandard data for mat that will allo w the system to communicate its c apabilities, includ ing vendor inform ation lik e the supported VGA- formats and frequency range l imits to a PC conn ected to the X GA/DVI input.
D1372102_T 550_MXP_User _Manual 200 Tested and v erified monit ors, EDID & T iming Listed below are s ome of the monitors T ANDBERG have tested and verif ied against: ADI A715 Dell W 1700 EIZO L36.
1 6 Appendices Appendices: Appendix 1: Tec hnical Specif ication Appendix 2: Ba ndwidth Info rmation Appendix 3: En vironmental c onsiderations Appendix 4: Guid elines for setting up v.
D1372102_T 550_MXP_User _Manual 202 Appendix 1 Technical Speci fication Contact your T ANDBERG r epresentative f or a Tec hnical Specification f or TANDB ERG 550 MXP or download fr om www.
Appendices 203 Appendix 2 Bandwidth infor mation for T ANDBERG en dpoints Model 8000M XP, 7000M XP 6 000MXP, M aestro Bandwidth Point to point ISDN / IP Standard: 1920 / 4096 Standard: 768 / 3072 Opti.
D1372102_T 550_MXP_User _Manual 204 4x512 video + 3 audio Rate Matching Yes Yes Dual Stream (DuoVideo / H.239) Yes Yes Secure Conference All bandwidths All bandwidths H.
Appendices 205 (DuoVideo / H.239) Secure Conference All bandwidths All bandwidths H.264 Up to 768 Up to 768 Picture Mode MultiSite Not Available Not Available Model 550M XP Bandwidth Point to point ISDN / IP Standard: 768 (IP only) Options: 128 / 768, 384 / 768 MultiSite Not Available Rate Matching Not Available Dual Stream (DuoVideo / H.
D1372102_T 550_MXP_User _Manual 206 Appendix 3 Environmental considerations This section exp lains how to c arry out basic adj ustm ents and simple tests to ensure that you send and receive the b est possib le image and aud io qualit y when using your s ystem .
Appendices 207 Appendix 4 Guidelines fo r setting up v ideoconferencing rooms The following ar e a set of g uidelines to consi der when eith er building a v ideoconfe rencing room , or using an existi ng room for videoconferencing. Lighting: Low Contrast des ired for light intensity.
D1372102_T 550_MXP_User _Manual 208 If the system has a separat e micr ophone, it should be placed at the fr ont of the table to e nsure that all speech will be detected. T he best positi on for the m icrophone is at least 2 m eters (6.5 feet) in front of the system on a plain, flat t able with at least 0.
Appendices 209 Appendix 5 Securit y The s y stem has several fea tures both to protect f rom unauthorized use and s y ste m acces s: Access Code: W hen Access Code is enabled, th e user will be ask ed to enter a n access code befor e he/she is able to mak e a call.
D1372102_T 550_MXP_User _Manual 210 By setting an IP Acc ess Pa ssword on the s ystem , all access to the s ystem using IP (T elnet, FTP and W EB) requires a pass word. This pass word can be en abled from telnet or dataport us ing the command: ippas sword <ip-pass word>.
Appendices 211 backwards com patibility) wi th extended Diff ie Hellman ke y distribution via H.320, H.323 and Leased Line co nnections. The T ANDBERG AES impl ementation is validated as conform ing t.
D1372102_T 550_MXP_User _Manual 212 Appendix 6 Using the file s ystem It is possible to ac cess a file system w ithin the T ANDBERG system b y using ftp : DOS- window: ftp <IP-address of system >, or W eb- browser: f tp:// <IP-address of system> Description of t he different files: all.
Appendices 213 Appendix 7 Web Interface It is possible to ac cess and m aintain the s ystem rem otely via a local area net work (LAN) using a standard W eb-browser. Co nnect your s ystem to a LAN with a Network c able. How to configure your system f or web interfac e: 1.
D1372102_T 550_MXP_User _Manual 214 Appendix 8 (Not available on all TANDBERG s ystem s) Connecting the s ystem to PRI/T 1 Using CSU adapte r Connecting the s ystem to t he ISDN networ k via the E1/T 1-interface using an Adtran T 1 ESF CSU ACE or equivale nt CSU, will allow up to 1.
Appendices 215 Appendix 9 Connecting the s ystem to the S w itched 56 network Using Teles ync TS-256 S W56/ISDN adapte r Connecting the s ystem to t he SW56 net work using a T elesync Adapter is d escribed bel ow. There are different T elesync Adapters for diff erent configurations of S W 56 ne tworks .
D1372102_T 550_MXP_User _Manual 216 Appendix 10 Connecting the s ystem to ISDN using NT1 netw ork adapters Connecting Connect the f irst ISDN cable f rom ISDN 1 on th e system to the S-interface on your f irst NT1 network adapter. Connect th e other ISDN cab les to the ap propriate NT 1 network adapters.
Appendices 217 Appendix 11 (Not available with set top system s) W A V E II Camer a Pinouts and Conne ctors 8-PIN RJ (shielded m odular jack): This connector is use d for t he power and co ntrol signal s to the main cam era.
D1372102_T 550_MXP_User _Manual 218 This connector is use d whe n cascading cam eras: Cont rol (out) signal and external cam era detection. Note: It does not prov ide power f or cascaded cam era.
Appendices 219 Appendix 12 Remote Control (TRC 3) The T ANDBERG remote control tr ansm its IR-signals using the fol lowing param eters: Protocol Siemens SDA22 08 Reference fr equency 485k Hz Address 4.
D1372102_T 550_MXP_User _Manual 220 18 12 0 51 33 19 13 52 34 20 14 53 35 21 15 54 36 22 16 0 ZOO M OUT 55 37 23 17 0 ZOOM IN 56 38 24 18 57 39 25 19 0 VOLUME DOW N 58 3A 26 1A 0 VOLUME UP 59 3B 27 1B.
Appendices 221 Appendix 13 Cisco CallMana ger registrati on Configuring an H .323 client on t he CallManager 4.0 The registration of a H.323 client in CallMan ager is supported on the Cal lManager ( CCM) 4.0 software and for ward. 1. To conf igure the CallManager with an H.
D1372102_T 550_MXP_User _Manual 222 Appendix 14 Diagnostic Tool s for IP To use these tools, will req uire using a PC a nd setting up a telnet ses sion towards the system. Q.931 To show Q.931 tr ace during a ca ll you need to iss ue the com m and ‘ syslog on ’ .
Appendices 223 Function Port Type Gatekeeper Disco very (RAS) 1719 UDP Q.931 Call Setu p 1720 TCP H.245* Range 5555-5565 TCP Video Rang e 2326-2405 UDP Audio Rang e 2326-2405 UDP Data/FECC Range 2326-.
D1372102_T 550_MXP_User _Manual 224 Appendix 15 System Upgrad e Before starting t he software upgra de of the T ANDBERG MX P system, pleas e mak e sure to have the new soft ware file, (for ins tance s050000F 30.pkg) and the Release Ke y for this s oftware available.
Appendices 225 Figure 1 3. Enter the Rele ase ke y in the ‘ Release K ey ’ field and pres s the ‘ Install Sof tware ’ button. A new page wi ll now be dis played:.
D1372102_T 550_MXP_User _Manual 226 Figure 2 4. Type in the path to wher e the new sof tware file is st ored, or select t he file b y using the ‘ Browse ’ button. 5. The progress f or the sw upgra de can be trac ked by press ing the ‘ telnet ’ link in the h elp text box BEFORE pressin g the install butt on.
Appendices 227 6. T y pe ‘ put <sof tware file nam e> and press Enter. T he ne w software file will now be uploaded to the T ANDBERG MXP system . 7. W hen the software upload i s complete, end the ftp con nection to the T ANDBERG MXP system by typing ‘ by e ’ in the DOS prompt.
D1372102_T 550_MXP_User _Manual 228 Figure 3 5. Enter the release ke y for the s y stem to be upgraded in the ‘ Release Key ’ field. If no release ke y is given, th e Far End S ystem will use th e previously stored release k ey if possible. T his will work when upgr ading from a main release to a d ot releas e.
Appendices 229 Appendix 16 Declaration of C onformit y Contact your T ANDBERG r epresentative f or a Declara tion of Confor mit y ..
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1 7 Index A Access Code ......................................85, 108 Additional m icrophone ............................. 190 Administrator Pass word ...... ..................... 126 Alert Speaker ................................. .......... 149 Alert Tones and Vo lume .
D1372102_T 550_MXP_User _Manual 232 Presets ................................................ ....... 59 Production of pr oducts ..... ........................... iii R Release Chair ................................. ........... 77 Release Floor ......
1 8 Gl ossary # 199 AV1: Externa l input for the T ANDBERG/LO EW E monitor. 2nd monitor: T he second m onitor of your videoconferencin g system . The second m onitor is normally placed o n the righ t side of the firs t monitor.
D1372102_T 550_MXP_User _Manual 234 B Bandwid th: Decides the qualit y of the video cal l. High ban dwidth gives h igh qualit y. C Call control Lea sed Line: Is a non-dialing protoco l and s hould be used when two s ystems are connected in a point-to-point conn ection.
Glossary 235 Digital Clarit yTF: Participants enj oy presentat ions of exc eptionally high qua lity resolution v ideo. Disconnect site: As a Cha irman, you get the option Dis connect site. Discon nect site allows you to disconnect an y participa nt in the conferenc e.
D1372102_T 550_MXP_User _Manual 236 G.722: Audio alg orithm for high qualit y audio (7 kH z). G.722.1: Audio a lgorithm for compress ed high qualit y audio (7 kH z) G.728: Audio alg orithm for compress ed normal qualit y audio (telepho ne qualit y, 3.
Glossary 237 Max channels: Ind icates the m aximum number of channels the system is allowed to use on the E1/T1 interfac e. MCU: Multipoint Conference Un it. MCU st atus line: Shows indicators for MultiSite, MCU and Duo Video MicOff: Microphone is swit ched off.
D1372102_T 550_MXP_User _Manual 238 NTSC: Nationa l Television S ystem Comm ittee. Video standard corresp onding to 4SIF. Primar y used in USA, Japa n and other countr ies. O Option Key: Req uired b y the system to activat e optional feat ures such as M ultiSite and Presenter.
Glossary 239 S S-VHS: S-video S-video: T he standard cam era uses one of the S-video inpu ts in the codec. Selfview: Outgoing video. I n mos t cases, the image of your self. Serial number: A unique num ber (the hard ware serial num ber, listed in the System Information menu) to identif y your s ystem towards your T ANDBERG representatives.
D1372102_T 550_MXP_User _Manual 240 SVGA: Super VG A. (800x6 00) SXGA: Super exte nded Graph ics Array (1280x1 024) System information : Lists s ystem number s, line status, sof tware version and o ther usef ul inform ation. System name: I dentifies a videoco nferencing s ystem T T1: Network t ype, 24 channels.
Glossary 241 W WAVE II Camera: W ide Angle Vi ew Cam era - delivers the widest angle of view in the industr y. Welcome menu: T he welc ome m enu displays the m ain menu when you are outside a ca ll.
An important point after buying a device TANDBERG 550MXP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TANDBERG 550MXP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TANDBERG 550MXP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TANDBERG 550MXP you will learn all the available features of the product, as well as information on its operation. The information that you get TANDBERG 550MXP will certainly help you make a decision on the purchase.
If you already are a holder of TANDBERG 550MXP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TANDBERG 550MXP.
However, one of the most important roles played by the user manual is to help in solving problems with TANDBERG 550MXP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TANDBERG 550MXP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
