Instruction/ maintenance manual of the product 3000MXP TANDBERG
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User Manual Software version F1 D13357.01 This document is not to be repro duced in whole or in part without pe rmission in w riting from:.
ii Table Of Contents User Manual .............................. ................................. ................................ ............................... 1 Trademark s and Copyright .............................. .............................
Table Of Contents iii 3.12.3 Term inal Names ................ ................................ ................................. ................... 49 3.12.4 Chair Contro l ............................................. ...............................
TANDBERG 300 0 MXP User Manua l iv 4.5.5 Audio Lev eling (AGC)......................................................... ................................ ..... 83 4.5.6 Alert Tones a nd Volum e ....................................... ..................
1 T rademarks and Copyright All rights reserved. T his doc ument contains inform ation that is proprie tary to TANDBE RG. No part of this publica tion ma y be reproduced , stored in a retr ieval syste.
TANDBERG 300 0 MXP User Manua l 2 Environment al Issues Thank you for bu ying a product, which con tributes to a r eduction in pollution, a nd thereb y helps save the en vironment. Our prod ucts reduce the need for travel an d transport and thereby reduce pol lution.
User Manual 3 Operator Safety Summary For your protection , please read these saf ety instructio ns completel y before operating the equipment and k eep this manual f or future reference.
TANDBERG 300 0 MXP User Manua l 4 Servicing - Do not attempt to service the apparatus yourself as opening or rem oving covers m ay expose you to dangerous voltages or othe r hazards, and wil l void the warrant y. Re fer all ser vicing to qualifie d service pers onnel.
5 1 Introduction The TANDBERG 3 000 MXP s ystem offers s uperior audio and video qua lity in a full y featured unit. MXP stands f or Media Experi ence and indicat es the new T ANDBERG platfor m. Main Featu res: Supports videoconf erencing via both IP and ISDN n etworks .
TANDBERG 300 0 MXP User Manua l 6 1.1 At a Glance Camera The Main Cam era is mounted on to p of the monitor. The M ain Camera incl udes a high qualit y color cam era with a fast pan/tilt/zoom action. The Ma in Camera is c ontrolled by the s ystem ’ s infra-red rem ote control and operates p an/tilt, focus and zoom.
1 Introduction 7 Remote Control The remote control is used to contro l all functions of the system. If the screen saver is activated (black monitor), touching the rem ote control will automaticall y wake up the system . The remote control uses 4 AAA batter ies.
TANDBERG 300 0 MXP User Manua l 8 1.2 Menu Structure The menu struc ture is divided in two. T he Main Menu i s available for al l users and conta ins all functionalit y of the system. T he Administrator Menu contai ns all the settings of the system . Enter Administrat or Settings f rom Main Menu - Contro l Panel.
1 Introduction 9.
10 2 Inst allation Precautions: Never install com munication wiring during a lightning s torm . Never install jac ks for comm unication cables in wet locations unless the jack is specificall y designed for wet locations .
2 Installation 11 2.1 Unpacking and Mounting Unpacking To avoid damage t o the unit during tra nsportation the s ystem is deliv ered as separate components: Cabinet Top plate ( when using two m onitors) High quality m onitor (one or two, d epending on conf iguration).
TANDBERG 300 0 MXP User Manua l 12 2.2 Connecting Cables Connect cables as shown on the f igure below:.
2 Installation 13 2.3 Monitor Configuration Power on Power on the m onitor and use the m onitor remote control to s elect the Audio/V ideo input used (refer to you r m onitor manual). If you are using S-video from the s y stem , remember to select S-Video input to avoid a black and white picture.
TANDBERG 300 0 MXP User Manua l 14 2.4 System Configuration The s y stem m ust be configured for each installation. C onfiguration sett ings can be m ade via the system menu. Navigate through th e menu s y stem using the arrow keys an d OK. Remem ber to press the Save button on th e bottom of each menu to save your changes.
2 Installation 15 6. Screen Settings W hen using wide screen (16:9) m onitors, set TV Monitor Format to W ide (16:9). TANDBERG also recom mends s etting Picture La yout to Picture outside Picture when using 16:9 m onitors. Picture outs ide Picture pro vides a displa y layout optimized for wid e screen m onitors.
16 3 General Use Wake up the system W hen the system is not in use, it is in stan dby mode a nd the screens are bl ack. W ake up the system b y pick ing up the rem ote control. An incom ing call or pressing an y key on the rem ote will also wake up the system .
3 General Use 17 3.1 The Welcome Screen W hen the system is switched on, you will see the welcom e screen. The welcom e screen presents the Main Menu and displa ys your Main Cam era image in the bac kground (Main Camera is s ystem default). Your dial in numbers and system nam e are displayed in the upper right corner.
TANDBERG 300 0 MXP User Manua l 18 3.2 Using the Remote Control The s y stem is control led with a remote contro l. Think of the remote control as a m obile phone with number k eys and call k eys. Use the arrow k eys and OK to navigate the m enu. The system ’ s m ost commonly used func tions are also acce ssible directly from the remote contr ol.
3 General Use 19 3.2.1 Navigation Arrow keys and O K Navigate in the m enu with arrow k eys. The yellow sel ector on screen shows the selecte d item. Press OK to select. Cancel key In the main m enu, pressing Cancel (X ) will hide the m enu. If the menu is hidden, bring it back with OK.
TANDBERG 300 0 MXP User Manua l 20 How to use Layout with Picture in Pictu re: 1. Press La yout once to bring up a picture in picture. 2. Press La yout three more tim es to move it around in the c orners of the screen . 3. The fourth tim e you press Layout, it w ill disappear.
3 General Use 21 Example of Side b y Side 3.2.4 Mic Off To mute your microphone during a ca ll, press Mic off . An on-screen ind icator appears whe n the microphone is of f. In a call, if aud io is detected, th e on-screen s y mbol wi ll start to flash.
TANDBERG 300 0 MXP User Manua l 22 3.2.6 Number and Letter keys Pressing a num ber key when you are outside a call will take you to the ca ll menu. W hen you are in a call, the num ber k ey s are used f or Camera Presets . Press a num ber and you go to the corresponding Camera Preset (s ee chapter 3.
3 General Use 23 3.3 On Screen Indicators The system has a n umber of icons signaling differ ent settings: Volume Off This indicator is sho wn when the v olume is turned off . Press Volum e + to turn the volume back on. Micropho ne Off This indicator is sho wn when the m icrophone is turned off.
TANDBERG 300 0 MXP User Manua l 24 3.4 Using the Menu Main menu outside a call and in a call. The menu is the Int erface you wil l use to control the s ystem . The main menu contains: Make a Call, Standb y, Phone Book , Move Cam era, Presentation, MultiS ite Services and Control Panel.
3 General Use 25 3.5 Make a Call To mak e a call, choose Mak e a Call from the m ain menu. If you are alr eady in a call, choose Add another Cal l from the m ain menu to call another participant (if your system has Multi Site capabilities). Press ing the green k ey on the rem ote has the same ef fect as press ing the green button in the m enu.
TANDBERG 300 0 MXP User Manua l 26 3.5.2 Telephone Call The TANDBERG s ystem has great aud io- as well as v ideo perform ance. Use the s y stem both as a videophone a nd a telephone! How to make a telephone call: 1. Press the green k ey on the rem ote or choose Make a Call from the Main Men u to open the Call m enu.
3 General Use 27 2. Choose Add Vid eo Call or Add Teleph one Call from the menu line. An extra number field appears. Press the Add button until you have th e desired num ber of participants (press Cancel insi de an empt y input field to delete t he field).
TANDBERG 300 0 MXP User Manua l 28 Call Type Call T ype can be s et to Video Call (def ault) or Telepho ne Call. Using Video, the s y stem will try to connect as a video call. S om e network configurations will cause the fallbac k to a telephone c all to fail.
3 General Use 29 Type of calls* Auto: 384 k bps on ISDN/768 k bps on LAN Max: 512 k bps on ISDN-BRI 2Mbps (19 20 kbps, IP onl y) 1472 kbps = 23B, I P only 1152 kbps = 18B, I P only 768 kbps = 12B, I P only 512 kbps = 8B 384 kbps = 6B 320 kbps = 5B 256 kbps = 4B 192 kbps = 3B 128 kbps = 2B, B onding/H.
TANDBERG 300 0 MXP User Manua l 30 3.6 Answer an incoming Call You can receive c alls anytim e, even when the s y stem is in standby mode. But rem ember to switch the s ystem on using the On/Of f switch located at the rear of the s ystem as desc ribed in chapter 3 Gener al Use.
3 General Use 31 3.7 End Call The remote control works m uch like a mobile/cellular phone. Press End Call fr om the main menu or the red k ey on the rem ote control. In the End Call dialog box, press End Call again. Press Cancel (x ) to continue the call.
TANDBERG 300 0 MXP User Manua l 32 3.8 Standby The s y stem will autom atically go to Stan dby mode when it is not in use. You c an also choose Standby from the main menu (outside a c all) to put the s ystem to standb y. In standby mode, the screen(s) are b lack.
3 General Use 33 End Do Not Disturb b y pressing an y key on the remote control. The indicat or will disapp ear. 3.9 Phone Book The local Phone Bo ok stores up to 200 c ontacts inclu ding the last num bers dialed. Using the Phone Book is tim e saving and m akes sure you do not inadvertentl y call the wrong num ber.
TANDBERG 300 0 MXP User Manua l 34 3.9.1 Global Phone Book If your system is connected to an exter nal managem ent system like the TANDBER G Management Suit e (TMS), it is possi ble to use a centra l contact list f rom the managem ent system. T hese contacts can not be ch anged locall y by the s y stem , only from the m anagement system.
3 General Use 35 3.9.3 MultiSite (optional feature) It is possible to pre- define Multi Site meetings using th e phone book. You can have up to 6 video participants ( including yourself ) and 5 telephone participants in a m eeting. All sites will then be connecte d automaticall y instead of having to add sites one b y one.
TANDBERG 300 0 MXP User Manua l 36 Bandwidt h for a MultiSite entr y A MultiSite entr y will add the bandwidths f rom all the p articipants and tr y to connect. If this bandwidth exceeds your system s maximum bandwidth, the system will downspeed and distribute the avai lable bandwidth equa lly on the partic ipants.
3 General Use 37 3.9.4 Edit To edit a contact, highlight the contac t and press arro w left. Press arrow k ey down to select the Edit button. In the edit windo w you can edit Nam e, Call Type, Num ber, Network, Bandwidth and Res trict (56k ). Press OK to save.
TANDBERG 300 0 MXP User Manua l 38 3.10 Move Camera There are sever al ways to mo ve the camera: Choose Move Cam era fr om the main menu. Use the arrow ke y s to pan a nd tilt the camera. Press O K when done. W hen the menu is hidden, the arro w keys will work on the cam era.
3 General Use 39 Example: You can not see what the f ar end is writing o n their whiteboard. Choose Move Cam era from the main menu. Choose Far End from the dialog box. Us e Zoom and arro w keys to move the far end cam era. Press OK when done to go back to normal.
TANDBERG 300 0 MXP User Manua l 40 Saving Presets fo r the TANDBERG T racker: (see se parate TANDBERG Tracker instructions includ ed with the track er): 1. Select which Cam era Preset to be used on the TAND BERG Track er. 2. Move the cam era to the position you want to save on the trac ker.
3 General Use 41 3.11 Presentation The Presentation Func tionality in the s ystem enables you to show PC, D ocument Cam era, VCR, AUX and VNC in addition to your Main Camer a. This is perfect f or meetings where you would like to sho w a PowerPoint pr esentation for instanc e.
TANDBERG 300 0 MXP User Manua l 42 3.11.2 Presentation Menu The Presentation m enu offers you all available video s ources; Main Cam era, PC, Docum ent Camera, VCR, AUX and VNC. All these so urces can be used as Main Vide o or Presentation (Duo Video).
3 General Use 43 How to stop a Presentation (Duo Video) : 1. Choose Stop Pres entation from the Presentation m enu. 2. Press OK to stop t he presentat ion. 3.11.3 PC Presenter (DVI/XG A Input) (Optional feature) Users often ha ve their presentatio ns on a laptop that is brought into the m eeting room .
TANDBERG 300 0 MXP User Manua l 44 VGA-formats supported on 'DVI-I in'. (V ESA compliant) SVGA 800X600 60,72,75,85 H z XGA 1024X768 60,70,75 H z SXGA 1280x102 4 60H z 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is us ed to displa y PC images on your system without using a VGA cabl e (PC Presenter).
3 General Use 45 3.11.5 Duo VideoTF/H.239 (Optional feature) W ith Duo Video you have the opport unity to show t wo different live v ideo stream s simultaneousl y, main video and Duo Video. This is ha ndy when showin g a presentation. You see the live prese ntation and the live v ideo of the prese nter simultaneousl y.
TANDBERG 300 0 MXP User Manua l 46 3.11.6 Take New Snapshot The s y stem can tak e a snapshot of your live video. Sn apshot is hand y when you are in a ca ll with a system that does not support D uo Video. Use Snapshot to sho w a snapshot of your presentation and con tinue the m eeting with main cam era.
3 General Use 47 3.12 MultiSite Services A Multipoint Contr ol Unit (MCU) ena bles several sites to participate in t he same conf erence. See chapter 3.5.3 Add Call for how to make a MultiSite call. In TANDBERG's em bedded MCU, MultiSite, you can have a m aximum of 4 video- and 3 telephone-part icipants includin g yourself (the host).
TANDBERG 300 0 MXP User Manua l 48 View Participant/E nd View Chair Control If you take Chair contr ol, you get the f ollowing services : Release Chair Assign Floor To P ar.
3 General Use 49 Continuous Presen ce layout 4 spli t Advanced continuous Precense L ayout (3+1) Voice Switched m ode 3.12.3 Terminal Names Choose Term inal Names to see a list of the participants of the mulitpoint conf erence. Press Cancel to go back .
TANDBERG 300 0 MXP User Manua l 50 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allo ws the chairm an to select which of the conference particip ants that is to be broadcasted to al l other particip ants.
3 General Use 51 The MultiSite has s pecific num bers for each call that p articipates in the conf erence. To find the dial-in numbers f or the MultiSite, choose I nform ation from the main menu and open S ystem Information fr om the bottom m enu line.
TANDBERG 300 0 MXP User Manua l 52 By connecting Mu ltiSite system s together, it is possible to connect even m ore sites in a cascaded MultiSite (see exam ple below). All connectio ns can use an y combination of ISDN/IP. The host c an connect up to 5 other video s ystems with Multi Site functionalit y.
3 General Use 53 3.13 Control Panel The Cont rol Panel contains the f eatures: User Guide Streaming Far End Control Camera Preset Camera Tr acking Text Chat System Inform ation Administrator Sett ings Restart 3.
TANDBERG 300 0 MXP User Manua l 54 3.13.2 Streaming Streaming lets you broadcas t your meeting to part icipants on web. T he web participants c an listen to the m eeting, see snapshots, but not participat e themselves. Snaps hots of current stream (if MultiSite), selfview, far end a nd DuoVideo str eams are acc essible via http.
3 General Use 55 Allow Remote Start On: Stream ing can be started fr om external user interf aces like the W eb-browser or Telnet sess ion. Off: Streaming can onl y be started from the Video Conferencing S ystem using the rem ote control, or b y using the Data port.
TANDBERG 300 0 MXP User Manua l 56 Far End Cam era Presets works just like your own cam era presets. W hen Far End is on, use the number k eys to activate far end camera presets.
3 General Use 57 The camer a position stored at Pr eset 7 must be relate d to Microphone 1. T herefore all participants who are located closest t o Mic1 should be incl uded in the Prese t 7 cam era position etc. W hen camera trac king is activated and a person close to Mic1 speaks , Preset 7 will be autom atically selec ted.
TANDBERG 300 0 MXP User Manua l 58 3.13.7 System Information In System Inf ormation you find all inf ormation about th e system. The most u seful information f or users is listed fi rst: System.
59 4 Administrator Settings Administrator Sett ings contain all th e settings of the s ystem. Making chan ges to Adm inistrator Settings will chang e the behavior of th e system. It is re commended to pass word protect the access to Adm inistrator Settings to pre vent occasional users from making crucial changes to the system , see chapter 4.
TANDBERG 300 0 MXP User Manua l 60 4.1 General Settings W hen in stalling the s ystem, go through th e General Settings menu to ensure tha t you have the right settings f or your system , see chapter 2.
4 Administrator S ettings 61 4.1.2 System Name System Name ident ifies the s ystem: on the welcom e page. during an MCU c onference call. when using the W eb-interfac e. when the codec is acting as an SNMP Agent. towards a DHC P server.
TANDBERG 300 0 MXP User Manua l 62 4.1.5 Max Call Length This feature will a utomaticall y end both incoming and outgoing cal ls when the call tim e exceeds the specif ied Max Call Lengt h. Max Call Leng th can have the f ollowing values: 0-99 9 (minutes), where 0 m eans of f.
4 Administrator S ettings 63 Far End Control On The far end will be able to: • Control your camera • Select your vide o sources • Activate your camera presets • Request snaps hots Off The far end can acc ess none of the f our features abov e on the local s ystem.
TANDBERG 300 0 MXP User Manua l 64 (POP) view. Pressing the La yout button on the r emote will result in one large im age and one or two s maller pictures plac ed outside the b ig picture. Press Layout once m ore to get a side b y side view. Press Layou t again to go back to norm al full screen view.
4 Administrator S ettings 65 VGA Mon itor Format To fully leverage your wide scr een display, activate the Nati ve 16:9 form at by setting the VGA Monitor Form at to W ide. Note that you should only change th is setting if your VGA monitor is a wide screen (16:9) m onitor or proj ector.
TANDBERG 300 0 MXP User Manua l 66 Auto VGA output form at will be optimi zed dependant of the video so urce format, ref resh and of the EDID inform ation available.
4 Administrator S ettings 67 4.1.9 Software Options The s y stem requires a valid option k ey to activate Multi Site and/or Presenter f unctionalit y. In order to activate ad ditional bandwid th, you need to e nter a bandwidt h key. A restar t of the system is r equired after entering a n ew option and/or b andwidth ke y s.
TANDBERG 300 0 MXP User Manua l 68 4.2 Menu Settings Menu Settings contain the settings: Menu Timeout In Call W elco me Menu W elco me Picture Logo Menu on TV Menu on PC Display W elcome Text W elco me Tex t Administrator Pass word 4.
4 Administrator S ettings 69 4.2.2 Welcome Menu The W elcome Menu contains the Mai n Menu, System Status, your S ystem Name and dial in numbers. On The W elcome Menu is sho wn when the s ystem wakes up from standby mode. Off The W elcome Menu is not sho wn when the system wakes up fr om standby mode.
TANDBERG 300 0 MXP User Manua l 70 4.2.5 Menu on TV The Menu on TV s etting decides if the menu shall be d isplayed on the T V screen or not. F or optimal layout of the menu, 'Men u on TV' should b e Off if 'Menu on PC' is On and vice vers a.
4 Administrator S ettings 71 4.2.9 Administrator Pass w ord It is recomm ended to put an Adm inistrator Password on the system . The Administrator Password can be m aximum 5 digits long. The Adm inistrator Password dialo g box will pop u p when you choos e Administrator Sett ings from the Control Panel.
TANDBERG 300 0 MXP User Manua l 72 4.3 Presentation Settings Presentation Sett ings contain: Presentation Start H.239 Startup Video Sourc e Presentation Sourc e Snapshot Sourc e Auto-Display Snaps hot PIP Appearance PIP Placing VNC Settings 4.
4 Administrator S ettings 73 Manu al W hen starting a presentation, a dialo g box appears ask ing if you want to s tart Duo Video. In this way you can choose m anuall y if you want to use Duo V ideo or not. 4.3.2 H.239 H.239 supports tr ansmiss ion of two video stream s.
TANDBERG 300 0 MXP User Manua l 74 You can change the Snapshot Sourc e to any video so urce. In this wa y you can program the snapshot ke y to apply only for PC f or instance. Press Snapshot and you will take a PC snapshot regard less of what video sour ce that is curr ently active.
4 Administrator S ettings 75 Top Left PIP is placed in the Top Left corner. 4.3.9 VNC Settings VNC Settings is neces sar y when using a VNC present ation. See chapter 3.11.4 PC Soft Presenter and VN C for m ore about how to use VNC . Address The IP-address of the PC with the VNC sof tware installed.
TANDBERG 300 0 MXP User Manua l 76 4.4 Call Quality Call Quality contains t he setting s: Video Algorithm Audio Algorithm AAC-LD 128k bps Natural Video Video Qualit y Default Call Sett ings 4.
4 Administrator S ettings 77 4.4.2 Audio Algorithm The s y stem will autom atically select the best audio alg orithm based on the c all rate and the capabilities of the rem ote system . Use this menu to di sable audio algorithm s in case you want to remove “ low qual ity ” audio, or if you ha ve interoperabilit y issues calling other s ystems.
TANDBERG 300 0 MXP User Manua l 78 4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate f or 128kbps AAC-LD. Fr om this call rate and above, "1 28kbps AAC-LD" is available. On lower call rates "64kbps A AC-LD" is ava ilable. Stereo audio req uires twice the ban dwidth as m ono CD-quality audio.
4 Administrator S ettings 79 4.4.6 Default Call Settings Default Call Sett ings are connecte d with Call Settings in the call m enu. If you leave Ca ll Settings unchange d when m aking a call, the system will use the Default Cal l Settings in the call.
TANDBERG 300 0 MXP User Manua l 80 4.5 Audio Audio contains the settings: Inputs Outputs Echo Control Stereo Settings Audio Leveling (AGC) Alert Tones and Vo lume 4.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all inputs are enabled.
4 Administrator S ettings 81 Mix Mode Auto The adjustm ent of each m icrophone signal is done aut omaticall y to obtain the best possible au dio and minim ize the backgr ound noise. Fixed Fixed will m aintain a constant weigh ting of all mic rophones.
TANDBERG 300 0 MXP User Manua l 82 If Out 1 Mode is s et to Auto, the s ystem will select ana log or digital (S PDIF) mode depe ndent on the detected A udio Module. If a T ANDBERG Digital NAM is detected, SPDIF m ode will be selected, other wise analog m ode will be selected.
4 Administrator S ettings 83 Place all mic rophones as far as pos sible from the loudspeaker. Minim um loudspeaker-m icrophone distance shou ld be 2 m eters. It is recomm ended to place the m icrophones betwee n 1 and 2 m eters away from the persons speak ing.
TANDBERG 300 0 MXP User Manua l 84 Example: In most c onferences, the participants will speak at different levels, and be at different distances from the microphones.
4 Administrator S ettings 85 4.6 Video Video contains the s ettings: Camera Tr acking Mode MCU Status Line Floor to Full Scr een W eb Snap shots MultiSite Picture Mode Picture Control Video Nam e 4.
TANDBERG 300 0 MXP User Manua l 86 4.6.2 MCU Status Line On The MultiSite/MCU/ DuoVideo ind icators will be disp layed and provide inform ation about the conference. Off The MultiSite/MCU/ DuoVideo ind icators will not be dis played. Auto The MultiSite/MCU/ DuoVideo ind icators will be disp layed for a few s econds and then tim ed out.
4 Administrator S ettings 87 4.6.5 MultiSite Picture Mode MultiSite Picture Mode decides the default layout of a m ultipoint call. Choose between the layouts: Auto Split, Voice Switche d, 4 Split and 3 +1 Split. You can cha nge the layout dur ing a call using the la yout option in Multipoi nt Services.
TANDBERG 300 0 MXP User Manua l 88 4.6.6 Picture Control Focus, Brightnes s and White balance are set for auto f ocus, auto brightness and auto white balance by default . If you need to set f ocus, brightness and white balance m anually, go to Picture Control in Video Settings .
4 Administrator S ettings 89 4.7 Security Security contain s the settings: Encryption Encryption Mode Passwords 4.7.1 Encryption (Countr y specific) Auto The s y stem will tr y to set up calls usin g encryption. Point to point cal ls: If the far end s ystem supports encryption (AES or DE S), the call will be encr ypted.
TANDBERG 300 0 MXP User Manua l 90 On T he system will onl y send and receive encr ypted data. T he call will not be established if not al l participants support encryption.
4 Administrator S ettings 91 4.8 Network The netw ork menu contain: ISDN-BRI Settings LAN Settings Network Prof iles Data Port 4.8.1 ISDN-BRI Settings To make sure you r system w ill work properly using ISDN-BRI , make the foll owing settings: 1.
TANDBERG 300 0 MXP User Manua l 92 Example: Numbers SPIDS ISDN BRI 1: 67838498 67838498 016783849800 016783849810 ISDN BRI 2: 23478060 23478070 012347806000 012347807000 ISDN BRI 3: 23478420 23478430 012347842000 012347843000 ISDN BRI 4: 23478520 23478530 012347852000 012347853000 4.
4 Administrator S ettings 93 Sending Complet e On T he system will send the ISDN m essage information elem ent Sending Com plete. Off The s y stem will not s end Sending Com plete. 4.8.2 LAN Settings LAN Settings con tain: IP Settings H.
TANDBERG 300 0 MXP User Manua l 94 Ethernet Speed Auto The codec will auto-d etect the speed/d uplex on the LA N. 10/Half The codec will co nnect to the LAN us ing 10Mbps spe ed/Half Duplex. 10/Full 10 Mbps speed/Fu ll Duplex. 100/Half 100 Mbps s peed/Half Dupl ex.
4 Administrator S ettings 95 Manu al The system will use a spec ific gatekeeper i dentified by G atekeeper IP-address. 4.8.2.2. 4 Gate keeper IP-address This is the gatek eeper IP-address that is used if you specify H.323 Cal l Setup: Gatek eeper and Gatekeeper D iscovery: Manual .
TANDBERG 300 0 MXP User Manua l 96 RSVP Auto Res ource Reservation Pro tocol enables t he system s to request the optim al amount of band width for the duratio n of an IP videoco nference. Off Resource Reser vation Protoc ol is switched off . QoS Type Off No QoS is used.
4 Administrator S ettings 97 Diffserv Video Used to define which priority Audio, Video, Data and Signaling pack ets should have in an IP network. T he priority ranges f rom 0 to 63 for each t ype of packets. Diffserv Teleph ony Used to define which priority Audio pac kets should ha ve in an IP netw ork for telephone cal ls.
TANDBERG 300 0 MXP User Manua l 98 Using the three last profiles you can enter the nam e of a profile, prefix and network selection. This is usef ul if you have a fixed pref ix for your service provider.
4 Administrator S ettings 99 4.9 Diagnostics Diagnostics allo ws testing of individu al system c omponents and disp lays the current s ystem settings. Diagnostics cont ain: System Inform ation .
TANDBERG 300 0 MXP User Manua l 100 Comprehensive i nformation about th e call is available through the Ca ll Status windo w. The menu has two co lumns, one for trans mitted and one f or received audio/video /data inform ation. If Duo Video or MultiSite is used, pressing the U P/DOW N keys will show one page per connecte d site.
4 Administrator S ettings 101 Red alarm or Loss of signal (LOS) m eans that there is no sig nal and thus no fr aming info received (this has sam e effect as pu lling out the PRI c able).
TANDBERG 300 0 MXP User Manua l 102 Screen Settings TV Monitor Form at Picture La yout VGA Monitor Form at VGA Out Qualit y PC Picture Form at Allow VGA 50Hz Software Opt ions Options Installed Hardwa.
4 Administrator S ettings 103 Audio4 Audio Leveling ( AGC) Mic1-3, Audi o4 Audio5 (AUX) Audio6 (VCR) Received Audio Alert Tones & Volume Video Call Alert T one Telephone Alert T one Alert Speaker .
TANDBERG 300 0 MXP User Manua l 104 NSF Code Telepho ne Call Leased E1/T1 Set tings Call Control Network Interf ace Max Channels Start Channels T1 Line Coding Line Settings External netw ork configuration Call Control RS66 RS449/V.35 Com patible IP Settings IP assignm ent IP address IP subnet mask Gateway Ethernet Speed H.
4 Administrator S ettings 105 Parity Databits Stopbits Mode 4.9.6 Restore Default Settings Restore Default Settings will restore a ll administrator s ettings. Note that t his will not aff ect your Call Director y information, Net work T y pe, Line S etup num bers or your SPID num bers.
106 5 Peripheral Equipment Using the option al peripheral devices outlined in this c hapter and the m any others available, you will be able to build your own app lications for use with the system , thereby better integrating the s ystem into your busi ness environm ent.
5 Peripheral Equi pment 107 5.1 Interfaces 5 Video Inputs 1 video input used by the cam era. 1 video input supp orting S-Video throu gh a Mini-DIN c onnector.
TANDBERG 300 0 MXP User Manua l 108 5.2 Document Camera A document cam era can be used for showing text, dia grams and a vari ety of graphical material as well as small three-dim ensional objects . How to use a document camera w ith your system: 1. Connect the docum ent camera to the D oc Cam input o n the system .
5 Peripheral Equi pment 109 5.3 Video Cassette Recorder (VCR) VCR/DVD - Playb ack Mono For playback , connect a cable betw een Video Out on t he VCR and Video In (V CR) on the system. Connect a ca ble between Aud io Out on the V CR and the Audio I n (VCR) on the system.
TANDBERG 300 0 MXP User Manua l 110 5.4 Telephone Add-On The s y stem have a built in audio bridge* t hat can bring in Vo ice over IP (VoIP) t elephony or normal telephone si tes using ISD N.
5 Peripheral Equi pment 111 5.5 Additional Cameras Extra fixed Came ras You can connect extr a fixed cam eras to your system , for example, a whitebo ard camera. Connect the video o utput of the additi onal camera to o ne of the available V ideo inputs on the system.
TANDBERG 300 0 MXP User Manua l 112 5.6 Additional Microphones If your environm ent is such that you require more than one microphon e for your room , e.g. you have a whitebo ard at a dista nce from your table microphone; it is poss ible to connect additional m icrophones to your system.
5 Peripheral Equi pment 113 5.7 Web Interface It is possible to ac cess and m aintain the system remotely via a local area net work (LAN) using a standard W eb-browser. Conn ect your system to a LAN with a Net work cable. How to configure your system for w eb interface: 1.
TANDBERG 300 0 MXP User Manua l 114 5.8 Dual Monitor It is possible to insta ll the system in a Dual Monitor co nfiguration. The D ual Monitor c an be used to show ful l screen selfview, sti ll images and Duo Video. To use the s ystem in the Dual M onitor conf iguration: 1.
5 Peripheral Equi pment 115 5.9 XGA Monitors and Projectors (Optional) The s y stem can be delivered with opti onal single or du al TV/XGA m onitors. It can also be connected to an y DVI/VGA/PAL or NT SC display. Note that the un it supports VESA Dis play Power Man agement on the D VI/VGA output (s ee chapter 5.
TANDBERG 300 0 MXP User Manua l 116 5.10 VESA Display Power Management Because of the trem endous am ount of energy consum ed by monitors when operating, the system will reduce p ower consum ption and extend m onitor lifecycle b y suspend (switch of f) monitors and projector s when th e system goes into s leep/standb y.
5 Peripheral Equi pment 117 5.11 Extended Display Identification Data (EDID) Extended Disp lay Identification Data ( EDID) is a VESA standard data f ormat that will allo w the system to c ommunicate its capab ilities, including vend or information lik e the supported VGA- formats and frequency range lim its to a PC connected t o the XGA/DVI input.
118 6 Appendix Appendixes: Appendix 1: Con necting the s ystem to ISDN using NT 1 network adapters Appendix 2: Con necting the s ystem to the Switched 56 network Appendix 3: Con n.
6 Appendix 119 6.1 Appendix 1 Connecting the s ystem to ISDN usin g NT1 network adapters Connecting Connect the f irst ISDN cable fr om ISDN 1 on the s ystem to the S-interface on your first NT1 network adapter. Connec t the other ISDN ca bles to the appropri ate NT1 network adapters .
TANDBERG 300 0 MXP User Manua l 120 6.2 Appendix 2 Connecting the s ystem to the S witched 56 netw ork Using Telesync T S-256 SW 56/ISDN adapter Connecting the s ystem to the SW 56 network using a Teles ync Adapter is described belo w. There are diff erent Telesync Adapters for diff erent configurations of SW56 networ ks.
6 Appendix 121 6.3 Appendix 3 Connecting the s ystem to PRI/T1 Using CSU adapte r Connecting the s ystem to the ISDN network via the E1/T1- interface using an Adtran T1 ESF CSU ACE or e quivalent CSU, will allow up t o 1.
TANDBERG 300 0 MXP User Manua l 122 6.4 Appendix 4 Environmental c onsiderations This section exp lains how to carr y out basic adjustm ents and simple tes ts to ensure that you send and receive th e best poss ible image and aud io qualit y when using your s ystem.
6 Appendix 123 6.5 Appendix 5 Guidelines for se tting up v ideoconferencing rooms The following are a s et of guidel ines to consider when either building a v ideoconfer encing room, or us ing an existing room for videoconferencing. Lighting: Low Contrast des ired for light intensity.
TANDBERG 300 0 MXP User Manua l 124 The microphone sh ould be placed at the front of the ta ble to ensure that al l speech will be detected. The best position f or the microphone is at least 2 meters (6.5 feet) in front of the system on a plai n, flat table with at least 0.
6 Appendix 125 6.6 Appendix 6 Using the file s ystem It is possible to ac cess a file s ystem within t he TANDBERG system by using ftp: DOS- window: ftp <IP-address of system>, or W eb- browser: ftp:// <IP-address of system> Description of t he different files: all.
TANDBERG 300 0 MXP User Manua l 126 Enter pass word: <Release Ke y of far end system > Go to the rem ote folder, type “ cd rem ote ” Upload the soft ware file, type put <s0xxxxxx .pkg> W ait until the following is shown: 226 Closing data connection.
6 Appendix 127 6.7 Appendix 7 Security The s y stem has s everal features both to protect from unauthorized use and system access: Access Code: W hen Access Code is enabled, the user will be ask ed to enter an access c ode before he/she is able to m ake a call.
TANDBERG 300 0 MXP User Manua l 128 To remove this pas sword, use the com mand: "ippasswor d ” . From telnet, this is only possible by first entering th e correct pass word. Services The differ ent IP services on the s y stem - FTP, Telnet, T elnet Challenge, HTT P, HTTPS, SNMP and H.
6 Appendix 129 The TANDBERG AES implem entation is validated as conform ing to the Advanced Encr yption Standard (AES) A lgorithm, as spec ified in Federal Inf ormation Process ing Standard Publication 197, Advanced Encry ption Standard, by The Nat ional Institute of Standards and Technolog y (NIST).
TANDBERG 300 0 MXP User Manua l 130 6.8 Appendix 8 (Not for set top s ystems) Pinouts and Co nnectors WAVE II Camera: 8-PIN RJ (shielded modular j ack): This connector is use d for the p ower and control s ignals to the main cam era.
6 Appendix 131 Multiple Camera sup port: The figure belo w is an exam ple of how multiple cam eras should be connec ted: Ethernet: To connect the s ystem to a LAN, us e the Ethernet ca ble provided b y TANDBERG (or a standard Etherne t cable). If no LAN is a vailable and the c odec is connected d irectly to a computer, use a c rossover cable.
TANDBERG 300 0 MXP User Manua l 132 To connect the s ystem to PRI, use t he ISDN cable pro vided by TANDB ERG (or a standard PRI cable). The pinout of the E 1/T1 interfac e is: Pin-1 TIP RX Pin-2 RING.
6 Appendix 133 6.9 Appendix 9 Cisco CallMana ger registration Configuring an H .323 client on the C allManager 4.0 The registration of a H.323 client i n CallManager is s upported on the Cal lManager (CC M) 4.0 software and for ward. 1. To configure the C allManager with an H.
TANDBERG 300 0 MXP User Manua l 134 6.10 Appendix 10 Diagnostic Tool s for IP To use these tools, will require us ing a PC and settin g up a telnet s ession towards the system. Q.931 To show Q.931 tr ace during a call you need to issue t he comm and ‘ syslog on ’ .
6 Appendix 135 (*) Note: W hile using MultiSite, if a site is disconnected and reconnected without term inating the entire confer ence, the next s ite to be connected will have a H.245 p ort outside of the specified range. If this functional ity is required through a firewall, t he range of T CP ports can be extended pas t 5564.
TANDBERG 300 0 MXP User Manua l 136 6.11 Appendix 11 Declaration of Conf ormity Contact your T ANDBERG represent ative for a Decl aration of Conf ormity.
137 Glossary # 199 AV1: Externa l input for the TAND BERG/LOEW E monitor. 2nd monitor: T he second m onitor of your videoconf erencing system . The second m onitor is normally placed o n the right side of the first m onitor.
TANDBERG 300 0 MXP User Manua l 138 Call control Data T riggered: Us es TxData, RxData a nd clock signals on ly. Use Data Triggered when no handshak e signal is available. Call control Lea sed Line: Is a non-dia ling protocol an d should be used when two s y stem s are connected in a point-to-point c onnection.
Glossary 139 Disconnect site: As a Chairm an, you get the option Disconnect site. Disc onnect site al lows you to disconnect an y participant in the conference. Do Not Disturb: W hen Do Not Disturb is active the s ystem will not accept any incom ing calls.
TANDBERG 300 0 MXP User Manua l 140 Gateway: The gat eway enables s ites on IP and sit es on ISDN to participate in meetings with each other. Global Phone Boo k: A phone book provided b y TMS. H H.261: Video algori thm f or legacy video compress ion and decom pression.
Glossary 141 Modem mode: (Dataport) Supports extern al control of the s ystem via a PC as in Control Mode. Once a cal l is established, D ataport 1 will autom atically switch to D ata mode. W hen the call disconnects, Dataport 1 s witches back to Control Mode.
TANDBERG 300 0 MXP User Manua l 142 Parallel dial: Chan nels will be dialed and connected in parallel when setti ng up a bonding call. PC PresenterTF : An easily acces sible PC connection plug. W hen connected the PC image is displayed on the m onitor.
Glossary 143 SNMP traps: Gen erated by the agent to inform the manager about im portant events. SoftMux: Ensures high reliabilit y and includes the un ique Downspeed ing feature.
TANDBERG 300 0 MXP User Manua l 144 TMS: T ANDBERG Managem ent Suite Touch To nes: To dial extension num bers ect. during a c all, use touch ton es in order to get tones instead of pres et on the num ber keys. Tracker: The track er is a sm all infrared remote control de vice made to steer th e cam era to any desired locat ion within the room .
145 Index A Access Code .................................. ......... 62 Add Another Ca ll............................ ......... 26 Administrator Pass word ..........................70 Alert Tones and Vo lume .........................84 Allowance .....
TANDBERG 300 0 MXP User Manua l 146 Volume + and - ............................... ........ 21 W W AVE-camera ..........................................6 W eb Snap shots ......................................86 W elco me m enu ........................
An important point after buying a device TANDBERG 3000MXP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TANDBERG 3000MXP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TANDBERG 3000MXP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TANDBERG 3000MXP you will learn all the available features of the product, as well as information on its operation. The information that you get TANDBERG 3000MXP will certainly help you make a decision on the purchase.
If you already are a holder of TANDBERG 3000MXP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TANDBERG 3000MXP.
However, one of the most important roles played by the user manual is to help in solving problems with TANDBERG 3000MXP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TANDBERG 3000MXP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
