Instruction/ maintenance manual of the product 8008N TallyGenicom
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User Guide Color Laser Printer Intelliprint 8008N.
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T able of Contents Chapter 1 Introduction 1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.1.1 Warnings, Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . 1-2 1.2 Safety Summary . . . . .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide II 2.8 Ensuring reliable Printer Operation . . . . . . . . . . . . . . . . . . . . . 2-18 2.8.1 Adding Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 2.8.2 Turning On the Printer.
Table of Contents III 4.9 Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 4.10 PS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 4.11 PCL Menu . . . . . .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide IV Chapter 7 Replacing Consumables and Replacable Parts 7.1 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 7.2 Replacing Consumables . . . .
1-1 Chapter 1 Introduction 1.1 About This Manual 1-2 1.2 Safety Summary 1-3 1.3 Outline of P roduct 1-6 1.4 Specifications of Product 1-8 1.5 Environmental Condition 1-10.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-2 1.1 About This Manual This manual is intended to provide guidance for the proper installation, operation, and maintenance of your printer . Please read this manual car efully to ensure proper use of the printer .
Chapter 1 Introduction 1-3 1.2 Safety Summary 1.2.1 General Safety Guidelines Before operating the printer , read the following instructions carefully: z F ollow all the operating procedures provided in this man u al. z P a y special attention to and follo w all the hazard warnings on the printer and in the manual.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-4 z No foreign material get into the printer . – Do not spill any liquid into the ve ntilation slits of the printer . Do not g et foreign material such as a metal or fl ammable ar ticle into the printer .
Chapter 1 Introduction 1-5 z Install the printer in a stable place . – Do not place the printer in an imbalance position or on a slope, or in other unstable places . Otherwise, the printer ma y fall o v er , causing injur y . z Do not install the printer where subjected to high temperatures .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-6 1.3 Outline of Product 1.3.1 Name and Function of Each Part.
Chapter 1 Introduction 1-7 No. Name of Parts Outline of Functions 1 T op Cover Assy Stores the printed output. If required the additional 2 paper suppor ts can be also used to support the paper .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-8 1.4 Specifications of Product 1.4.1 General Specification Printer 1 Print media other than plain paper , such as Thick Stock, Label, T ran sparency and Env elope must be fed from the standard feeder only an d cannot be used with the optional duplex unit.
Chapter 1 Introduction 1-9 1.4.2 P aper Feeder (Optional) 1.4.3 Duple x Unit (Optional) 1.4.4 Characteristics of R ecommended P aper Measurement Condition: 17.5 to 27×C , 50 to 70 ％ RH Note: P aper should be k ept in packaged co ndition, unopened, until r eady for use.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-10 1.5 Environmental Condition (a) Under Operation: 10.0 to 32.5°C, 20 to 80 ％ Relative Humidity with No Condensation, 0 to 2,50 0 metres (8200 feet). (b) Under Non-Operation: 5 to 35°C, 10 to 80% RH with No Condensation.
2-1 Chapter 2 Installation 2.1 Checking Y our P ackage 2-3 2.2 Procedure for Installation 2-5 2.3 Checking where to Insta ll the Printer 2-6 2.4 Checking the P ower Source 2-8 2.5 Installing the Printer 2 -10 2.6 P reparing the Printer 2-11 2.7 Connecting the P ower Cord 2-17 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-2 I don ’t know what to do? For situations lik e this, please read on… Pa pe r j a m 6-13 Pa p e r j a m 6-10 Pa p e r j a m 6-8 Re.
Chapter 2 Installation 2-3 2.1 Checking Y our P ack age Before installing the printer, check that all the items are contained in the pack- age. Should any components be missing or damaged, cont act your dealer. Software set (CD-ROM) Quick Start Guide Printer Pow er co rd T ype is dependent on countr y .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-4 2.1.1 Accessories and Consumables z The software (CD-R OM) contains the pr inter dri vers , user manual and other utilities .
Chapter 2 Installation 2-5 2.2 Procedure for Installation CAUTION! Have two or mor e persons car r y the printer. P ay attention not to hur t your bac k or drop the printer ; otherwise, y ou may suff er fr om injur y. The printer weighs about 29 kg/63.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-6 2.3 Checking where to Install the Printer Before installing the printer, check the environment and space for the installation. 2.3.1 Installation Environment Install the printer on a st and or desk in a suitable environment as shown below.
Chapter 2 Installation 2-7 2.3.2 Installation Space Secure enough space around the printer as illustrated below (top view) to ensure printer reliability, safety and ease of operation. 118 cm/46.5“ 122 cm/48“ 35 cm/13.8“ with Duple x Unit 25 cm/9.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-8 2.4 Checking the P ower Source Check the power source for the printer. 2.4.1 Input P ower Requirements Printer model EU: z Supply vol.
Chapter 2 Installation 2-9 z Stop operation immediately if your pr inter emits smok e, excessi ve heat, unusual noise or smell, or if w ater or any fl uid is sp ilt onto the printer . T hese conditions can cause fire. z Immediately turn off and unplug the printer , and contact y our Customer Support centre.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-10 2.5 Installing the Printer CAUTION! Have two or mor e persons car r y the printer. P ay attention not to hur t your bac k or drop the printer ; otherwise, y ou may suf fer fr om injur y.
Chapter 2 Installation 2-11 2.6 Preparing the Printer Install the consumables into the printer. 2.6.1 T oner Cartridges The symbol for these parts is . Remove the shipping cover. Note: Handle the toner cartridge with its la bel facing upw ard. Do not install the cartridge upside-dow n or re verse it.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-12 3. Pull the tape to completely remov e the white shipping cov er from the printer . Store the cov er and tape with the printer packaging . Ensure that the cov er immediately in front of the yellow label, held do wn by tape, is not dislodged.
Chapter 2 Installation 2-13 8. T o prepare for the installation of the OPC belt, open the door ag ain and pull each toner cartridg e out about an inc h.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-14 2.6.2 Belt Cartridge Install the belt cartridge in the printer as illustrated below. Pay attention to the following notes: Note: Do not touch the photosensitive belt or place it down where it can be scratched.
Chapter 2 Installation 2-15 4. With the photosensitiv e belt facing front, hold the black handle at the top of the unit, slide the belt car tridge down into the printer along the guide until it stops . Once the unit is down, push do wn on both ends of the handle to ensure the belt is fully down.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-16 2.6.3 Fuser unit shipping parts R emov e the Fuser shipping par ts as illstrated below . 1. Pull the lever on the bac k cover to unlock the bac k cov er, and open the back co v er until it stops .
Chapter 2 Installation 2-17 2.7 Connecting the P ower Cord W ARN ING! Should the printer generate abnor ma l heat, smok e, strange noises or of fensiv e odor, immediately disconnect the po wer pl ug f rom the w all outlet. Continuing to use the printer may cause fir e or electric shoc k.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-18 2.8 Ensuring reliable Printer Operation Ensure that the printer is at room temperature. This is par ticular impor tant in winter . Operating the printer when it is colder than the room temperatur e can cause paper jam or bad images.
Chapter 2 Installation 2-19 4. F an the paper and add it into the paper tra y . Pa y attention to the fol- lowing: X Check that the four corners of the paper stack is at the same lev el in the paper tray . X Supply an appropriate amount of paper so that it does not ex ceed its height limit.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-20 2.8.2 T urning On the Printer W ARN ING! Should the printer generate abnor m al heat, smok e, strange noise or of fensive odors, immediately tur n of f the pr inter, and disconnect the power plug fr om the wall soc k et.
Chapter 2 Installation 2-21 2.8.3 Printing a Demo P age Print a Demo P age according to the procedure below . If a printing error occurs If you find an error in the printed test pattern, see Chapter 6.3, “Actions on Print Quality Problems”. 1. Ensure that the control panel is dis- playing R eady .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-22 2.8.4 T urning Off the Printer 1. Check that the printer is not print- ing The panel should only be show- ing either ready or not ready .
Chapter 2 Installation 2-23 2.9 Interface Cable 2.9.1 Connecting the Interface Cable T ur n off the printer , and connect an a ppropriate interface cable to the correct connector on the rear of the printer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-24 2.10 Selecting a Display Language The default languag e for all LCD display messages and the Configuration Summar y and T est P ag e is English. Y ou can change the languag e to Espanol, Italiano , Deutsch or F rancais .
Chapter 2 Installation 2-25 2.11 Adjusting Color Alignment This allows adjustment of the horizontal (K-H) and vertical (K-V) images on an A4 or letter based page. The horizontal ad justment is for the default source tray currently selected in the paper menu.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-26 2.11.2 P erform the Adjustments Adjustments The K (black) plane must be aligned to the edge of the pag e . 1. Select the desired tray (press MENU >> P APER MENU >> DEF A UL T SOURCE).
Chapter 2 Installation 2-27 2.12 Installing Printer Drivers and Locating User Documentation 2.12.1 Installing Printer Drivers and other Software for W indows F ollow the installation wizards on the CD . If using a plug and play port follow the Local port Installation Instr uctions on the CD .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-28 2.13 Printing a Configuration Summary Y our printer can print a configuration summar y that lists the cur rently selected status of menu options , media selections in trays , options installed and other relevant information about your prin ter .
Chapter 2 Installation 2-29.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-30.
Chapter 2 Installation 2-31 2.14 Printing PCL and P ostScript Font Lists Y our printer has the capability of printing lists of all installe d PCL or P ostScript fonts . T o print a F ont List, follow these steps: 1. From the R eady sta tus , press MENU , the control panel display will read: Menu Job Library 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-32 2.15 Notes on Moving the Printer CAUTION! Have two or mor e persons car r y the printer. P ay attention not to hur t your bac k or drop the printe r ; otherwise, you may suff er from injur y.
3-1 Chapter 3 Basic Printer Operations 3.1 T urning On and Off 3-2 3.2 Loading P aper T rays with P rint Media 3-4.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-2 3.1 T urning On and Off W ARN ING! If the printer generates abnormal heat, smoke , strange noises or of fensive odors, immediately tur n of f the pr inter, and disconnect the power plug fr om the wall outlet.
Chapter 3 Basic Printer Operations 3-3 3.1.2 T urning Off the Printer 1. Check that the printer is not print- ing The panel should only be show- ing either ready or not ready .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-4 3.2 Loading P aper T rays with Print Media 3.2.1 Print Media Guidelines Print Media Specifications The tables below show the specificati ons for print media based on feeder and print mode.
Chapter 3 Basic Printer Operations 3-5 Optional feeder in Simplex P rint All media should be tested prio r to purchase of the printer. Duplex Print 1 Applicable only to optiona l paper tray capable of loading up to legal size media in Tray 1.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-6 z Label media where there is no label mate rial being used to fill in betw een the labels .
Chapter 3 Basic Printer Operations 3-7 3.2.2 Selection of Feeder and Duple x er If you ha v e installed an optional duplex er or feeder you will ha ve to add these options within your printer driv er . . Select the options on the left side of the screen and click the Ad d button to add this as an installed option within the printer dri v er .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-8 Select one of the P aper Source settings on the printer dri ver according to your required input tray . An example is shown bel ow . Y ou may also specify the input tray fr om within some application programmes .
Chapter 3 Basic Printer Operations 3-9 3.2.3 Duple x Printing T o print with the Duplex Unit option on bot h sides of the sheet, it is necessar y to specify the duplex print on the prin ter driv er according to the procedure below . See the printer driv er help of Windows or Macintosh instal lation chapter f or further infor mation.
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4-1 Chapter 4 Control P anel Functions 4.1 F unctions of LCD and Lamps 4-2 4.2 F unctions of Control Pa nel Keys 4-3 4.3 Navigating the Control P anel Menus 4-4 4.4 Menu Structure 4-6 4.5 Status Menu 4-7 4.6 Job Library 4-8 4.7 Job Accounting 4-10 4.8 P aper Menu 4-11 4.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-2 4.1 Functions of LCD and Lamps This chapter explains the control panel and its functions , and also demonstrates how to navigate through the control panel menus and submenus that allow y ou to view and change the printer settings .
Chapter 4 Control Panel Fu nctions 4-3 4.2 Functions of Control P anel Keys The control panel buttons allow you to access and navigate menus, and also as- sist you in recovering from printer e rrors. The table below explains the func- tions of the eight pushbuttons.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-4 4.3 Navigating the Control P anel Menus When you press the MENU button on the control panel, y ou enter the printer’ s menu system. At that point, th e first line of the displa y contains the text “ Men u ”, indicating that y ou are i n the menu system.
Chapter 4 Control Panel Fu nctions 4-5 The following figure shows the sequence of pushbuttons and displa y messages that w ould allow y ou to chang e the n umber of copies printed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-6 4.4 Menu Structure The following figure shows the stru cture of the control panel main men us and submenus . Note: Additional menus and submenus may appear in th e printer menu system w hen other options ar e installed.
Chapter 4 Control Panel Fu nctions 4-7 4.5 Status Menu In addition to the main menus listed abo ve, the printer also pro vides a status menu that allo ws you to view the current printer settings .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-8 4.6 Job Library 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “ Jo b L i b r a r y ” is shown on the sec- ond line of the display . 3. Press the SELECT button to enter the J ob Librar y menu.
Chapter 4 Control Panel Fu nctions 4-9 4.6.1 Job Library Errors When a Job Library er ror occurs , the following message will be displayed: JOBLIB Er ror XX Press Start This is a continuable-fault, which means the ST AR T key m ust be pressed to allow operations to contin ue.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-10 4.7 Job Accounting The Job Accounting Menu pro vides access to functions and s ettings related to this feature . Use the following procedur e to enter the J ob Accounting Menu to change the settings or access the functions: 1.
Chapter 4 Control Panel Fu nctions 4-11 4.8 P aper Menu Note: It is important in order to maximiz e the life and r eliability of both the printer and consumables that the media type setings in the menu matches the type of media w hich is pr esent in t he tray .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-12 Submenus Default Setting A v ailable Settings Procedure f or Changing Setting Media Size/ Ty p e This submenu allows you to set the media type, media size , and set auto-sensing on or off for all the tra ys.
Chapter 4 Control Panel Fu nctions 4-13 Submenus Default Setting A vailable Settings Procedu re for Changi ng Setting T ray Linking This submenu allows y o u to tur n the tra y linking function on or off. On On Off 1. Press NEXT or PREVIOUS to toggle between ON and OFF .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-14 4.9 Interface Menu The Interface Men u provides access to the printer interface settings . Use the following procedure to enter the interface men u: 1. Press the MENU button on the control panel.
Chapter 4 Control Panel Fu nctions 4-15 Network 1 Setup This subm enu allo ws you to set up the Network interf ace. Interpreter: Au to Switch Fo r m a t: Raw Network Address: cannot be changed IP Addr.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-16 Spooling The spool ing f eature allows print jobs to be automaticall y spooled to the Hard Disk or Flash memo r y .
Chapter 4 Control Panel Fu nctions 4-17 4.10 PS Menu The PS Menu provides access to the P o stScript settings . Use the following procedure to enter the PS Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “ PS Menu ” is sho wn on the second line of the display .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-18 4.11 PCL Menu The PCL Menu pro v ides access to the PCL settings . Use the following procedure to enter the PCL menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “ PCL Men u ” is shown on the sec- ond line of the display .
Chapter 4 Control Panel Fu nctions 4-19 Pitch This subm enu allows y ou to change the pitc h of te xt. This item changes based on whether a fixed pitch or scalable f ont is selected. 10.00 0.08 – 100.00 1. Press NEXT or PREVIOUS to increase or decreas e the pitch.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-20 Macro Fi lter This subm enu allows you to turn the macro filter on or of f . Off On Off 1. Press NEXT or PREVIOUS to toggle between ON and OFF . 2. Press SELECT to sav e this setting.
Chapter 4 Control Panel Fu nctions 4-21 Print Area This subm enu allows y ou to set the print area. No rma l No rm a l Expanded 1. Press NEXT or PREVIOUS to toggle between the NORMAL and EXP ANDED settings.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-22 4.12 System Menu The system m en u provides access to system settings . Use the following procedure to enter the system menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “ System Men u ” is shown on the second line of the display .
Chapter 4 Control Panel Fu nctions 4-23 W ait Timeout This subm enu al low s y ou to increase or decrease the leng th of time (in seconds) that the printer will rema in in the waiting state – a job is bei ng processed, no end-of-file has bee n detected and there is no more data to process.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-24 4.13 Quality Menu The Quality Menu provides access to th e printer settings that are related to print quality . Use the following procedure to enter the Quality Menu: 1. Press the MENU button on the control panel.
Chapter 4 Control Panel Fu nctions 4-25 4.14 Color Menu The Color Menu contains the settings related to the quality of printed color . Use the following procedure to enter the Color Men u: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “ Color M enu ” is shown on the sec- ond line of the display .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-26 Color Matching This subm enu a llo ws y ou to enable automatic color correction w hen printing color documents in RGB for ma t . On Off With this setting set to Off , RGB colors are internall y con v er ted to their CMYK equivalent and are then placed on the paper .
Chapter 4 Control Panel Fu nctions 4-27 4.15 Date/Time Menu (option) Note: This menu selection will only appear if the Real Time Clock Option has been installed. Please contact yo ur dealer for mo r e infor mation on this f eatur e. The Date/Time Menu provides access to th e printer settings that are related to print quality .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-28 Submenus A vailab le Settings Procedure f or Ch anging Setting Second This subm enu al low s y ou to set the time in seconds. 1 – 59 1. Press NEXT or PREVIOUS to scroll through the seconds.
Chapter 4 Control Panel Fu nctions 4-29 4.16 Functions Menu The Functions Menu provides access to sev eral printer functions that can supply you with infor mation about the printer and its settings . Use the following procedure to enter the Functions Men u: 1.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-30 4.17 FLASH Menu Note: This menu selection will only appear if an optional hard disk dri ve or F lash DIMM has been installed. See “Installing DRAM Me mor y DIMMS” for mor e details.
Chapter 4 Control Panel Fu nctions 4-31 4.18 DISK Menu Note: This menu selection will only appear if an optional hard disk dri ve or compact flash has be en instal led. See “ User F lash, Compact F lash and Hard Disk Options” for mor e details. The Disk Menu provides access to the printer settings that are related to the optional Hard Disk.
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5-1 Chapter 5 Extended Features 5.1 About this Chapter 5-2 5.2 Installing DRAM Memory DIMMS 5-3 5.3 User Flash, Compact Flas h and Hard Disk Options 5-5 5.4 Collating , Saved Jobs and Job Accounting 5-13 5.5 Using the Custom P a per Size Feature 5-21 5.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-2 5.1 About this Chapter This chapter describes the procedures for installation of DRAM Memory DIMMs , Flash, Compact Flash and the Ha rd Disk Options and describes how to use the extended features associated with these options .
Chapter 5 Extended Features 5-3 5.2 Installing DRAM Memory DIMMS 1. Ensure that the printer pow er switch is set to the OFF [ O ] position. 2. Disconnect the pow er cord from the w all outlet. 3. R emov e 2 screws from the top and bottom edg e of the controller brack et and gently pull bracket to wards y ou to remov e from printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-4 5. R einstall the controller , being sure to in sert into the black plastic guide rails and gentley push the controller into position until f lush with the printer chasis . R einsert screws remov ed in Step 3 procedure.
Chapter 5 Extended Features 5-5 5.3 User Flash, Compact Flash and Hard Disk Options 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure. 2. Ensure that the printer pow er switch is set to the OFF [ O ] position.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-6 4. Hard Disk/Compact Flash Installation : Locate the area of the controller identified as “Hard Disk/Compact Fl ash”.
Chapter 5 Extended Features 5-7 5.3.1 Using the Hard Disk Option and User Flash DIMM Module This section discusses the available contro l panel menus when the Hard Disk or User Flash option is installed. Power- on files and the stor age of files on the Hard Disk and User Flash option are also discussed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-8 Operator Panel MENU Structure When the Hard Disk/Compact Flash or User Flash option is installed, the printer control panel menu str ucture is enhanced as sho wn in the following table.
Chapter 5 Extended Features 5-9 Using the Disk Menu Manipulation of file s stored on the hard disk opt ion can be accomplished using the Disk Menu. Print This selection will read the selected file fr om the Hard Disk and print it as if it were being recei ved from one of the input ports .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-10 Flash Summary This selection will print a pag e c ontaining infor mation about the FLASH SIMM including a list of all the curr ent existing files and directories .
Chapter 5 Extended Features 5-11 z initializedisk z dosysstart z setdosysstart Device P arameter Sets When installed, a device parameter se t will be suppor ted for either or both FLASH SIMM and hard disk options . T he parameter sets can be referenced using the device names %flash% or %disk0% .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-12 Each time the printer is po wered on, if the StartupMode parameter is set to 1, either or both the optional storage devices will be searched for a file called Sys/ Start , a file named Star t in a path called Sys .
Chapter 5 Extended Features 5-13 5.4 Collating , Saved Jobs and Job Accounting The features discussed in this section are designed to w ork with the Hard Disk or Compact Flash Option. How ev er , if no Hard Disk Option is installed, but a User Flash Option is installed, these feat ures will utilize the User Flash Option.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-14 1. On your desktop , g o to the Star t menu, left clic k on Settings , left click on Printers , and then clic k on y our printer driv er icon, right click and follow the menu to the Properties menu.
Chapter 5 Extended Features 5-15 Saved Jobs Feature Y ou can create sav e d jobs using the dr i vers that support this feature. The driv ers that suppor t this feature are as follows: z PCL - Window s.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-16 If using the PC L driver select Print , Preferences , Option s , Job Storage Set- tings . If the box is greyed ou t check that you have en abled Hard Drive and Job storage enabled in set up printer properties.
Chapter 5 Extended Features 5-17 W orking with Saved Jobs There are two w ays to w ork with Sav ed J obs . One is through the front panel menus , the other is through the printer web pages . Front Panel Access The Job Library Menu pro vides access to the printer settings th at are related to the optional Hard Disk.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-18 Job Library (Sav ed Job with PIN) Print (T o pr int a sav ed job with a PIN) 1. Press NEXT or PREVIOU S to scroll through Print or Delete options. 2. Press SELECT to choose Print. Print User F older 1 1.
Chapter 5 Extended Features 5-19 Job Library (Delete Sav e d Job with PIN) Delete (T o delete a sav ed job with a PIN) 1. Press NEXT or PREVIOU S to scroll through Print or Delete options. 2. Press SELECT to choose Delete. Delete User F older 1 1. Press NEXT or PREVI OUS to scroll through the User F older Names.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-20 5.4.1 Job Accounting Feature The printer suppor ts a job accounting feature which will store certain infor mation about each print job receiv ed by the printer . There are two wa ys to w ork with this feature .
Chapter 5 Extended Features 5-21 5.5 Using the Custom P aper Size Feature Use the front panel to select the cor rect custom size paper for T ray 1. Within the P aper menu, Media Size/T yp e , T ray 1, yo u first need to turn auto sense to off, then set the width and height of th e paper to be used.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-22 12. Press NEXT or PREVIOUS to increase or decrea se each digi t of the three-digit n umber to set the length of your paper . When the length of paper is cor rect, press the SELECT button.
Chapter 5 Extended Features 5-23 5.6 Custom P age size and Microsoft W ord, W ord 2000, and W ord 2003 When you specify a P ostScript custom pa g e size in the P aper Size box in the advanced printer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-24 WINDOWS 2000 and XP z In CONTR OL P ANEL, double-click PRINTERS . z Right-clic k the printer you w ant to select and then clic k PROPER TIES . z On the GENERAL tab , click P REFERENCES .
Chapter 5 Extended Features 5-25 5.7 Accessing the Printer W eb P age Y ou can access the printer web page by going to the internet browser and typing the IP address of your netw or k printer (http://IP ADDRESS). Y ou can directly access the printer control pane l on the w eb and it allows you to view and change the printer settings .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-26 Main P age of Printer W eb Site Submenu 1 of Printer W eb Site Submenu 2 of Printer W eb Site Printer Setup Y o u can vie w and change printer configuration.
Chapter 5 Extended Features 5-27 PCL Menu Provides access to the PCL settings: Orientatio n F ont Source F ont Nu mber Pitch Po i n t S i z e Symbol Set Macro Filter Lines P er Page CR Mode LF Mode FF.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-28 Email Setup Provides access to the f ollowing settings which allow the administrator to set parame ters f or specific conditions and hav e an email aler t sent to specific addresses.
Chapter 5 Extended Features 5-29 File Management Allows you to access (pri nt or delete) files stored on y our Hard Disk or User Flash. Only appears if User Flash is installed. User Flash Files Y ou can view contents of f older , retriev e files or del ete print files.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-30 Job Library T akes you to the job library where you can view all user f olde rs and print jobs. Also allows access to print or delete all files stored in your job library on your Hard Disk or User Flash Option.
6-1 Chapter 6 Troubleshooting and Maintenance 6.1 Control P a nel LCD Messages 6-3 6.2 Media Jams 6-6 6.3 Actions on Print Quality P roblems 6-21 6.4 Cleaning the pri nter to ensure good print qual ity and reliable media feed 6-28 6.5 Checking for new printer drivers 6-39 6.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-2 Caution! Refer ence is made thr oughout this ch apter not to touch the transfer belt. This is shown below . It is important also that when handling th e belt cartridge that the gr een belt is not touched.
Chapter 6 Troubleshooting and Maintenance 6-3 6.1 Control P anel LCD Messages LCD Message (Line 1) LCD Message (Li ne 2) Cause of Error Message Required Action TONER Y MISSING – SEE NOTE 1 REPLACE TONER Y ellow toner car tridge is missing . Install Y ellow toner ca rtri dge .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-4 TONER K LOW - SEE NOTE 3 The supply of BLACK toner is running low . Do not replace car tridge at this time. Make sure a re placement BLA CK toner is available . The toner will soon r un out.
Chapter 6 Troubleshooting and Maintenance 6-5 Notes: 1: Printer operator must cor r ect the pr oblem for printer to continue to print. 2: T u r n printer on and off , if pr oblem persists , call ser vice. 3: These er r ors ar e only dis played on line 2 of the control panel dis play.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-6 6.2 Media Jams If a media jam occurs in the printer, the LCD message in the co ntrol panel dis- plays the location of the jam.
Chapter 6 Troubleshooting and Maintenance 6-7 6.2.1 Media Jam Locations 6.2.2 Determining Media Jam Locations by LCD Messages When media jam has occurred, the LCD on the control pane l shows a message. Determine the locations of the jam according to the message and diagram above.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-8 z “J AM-A T ray , Rear”: A media jam has occur red betw een the feeder and the transfer belt. T o resolve the jam, remo ve the paper tray and open the bac k cov er of the printer .
Chapter 6 Troubleshooting and Maintenance 6-9 If JAM- A occurs often If J AM-A occurs often, c heck out the cause and tak e necessar y actions according to the table below . 2. Carefully pull the jammed media towa rd yo ur sel f. X Do not forcibly pull the media when it is not likely to come out.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-10 Removal Procedure for JAM-B CAUTION! During and immediately after printi ng , a void touching the fuser unit and the ar ea around it because they r emain hot enough to cause bur ns. T ur n of f the printer and wai t for 30 minute s or mor e.
Chapter 6 Troubleshooting and Maintenance 6-11 3. Suppor t the back cov er as you push it forward until it loc ks ..
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-12 If JAM-B occurs often If J AM-B occurs often, chec k out th e cause and take necessary actions according to the table below . Item P ossible cause Action Page Back co v er T he back co v er is not fir mly shut.
Chapter 6 Troubleshooting and Maintenance 6-13 R emoval Procedure for JAM- C The pr ocedure for r esolving JAM-C instructs y ou, after r emo ving the first jammed sheet, to search for mo re sheets. Ther e may be cases when a few sheets of media r emain inside the printer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-14 4. R emov e the jammed media by pull- ing it down from the fuser unit. X The toner on the media is not fix ed. P ay attention not to soil y our hands and clothes. X Do not touch the tra nsfer belt.
Chapter 6 Troubleshooting and Maintenance 6-15 If JAM-C occurs often If J AM-C occurs often, check out th e cause and tak e necessary actions according to the table below . Item Possible cause Action P age Back co v er T he back cov er is not fir mly shut.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-16 Removal Procedure for JAM-D The pr ocedure for r esolving J AM-D instr ucts y ou, after remo ving the first jammed sheet, to search for mo re sheets. T here may be cases when a few sheets of media re main inside the printer .
Chapter 6 Troubleshooting and Maintenance 6-17 4. Pull the lev er on the Bac k cov er to unlock the back co ver , and open the back co v er supporting it until it has hinged fully back. Keep the back co v er fully open. 5. R emov e the jammed media. X The toner on the paper is not fix ed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-18 If JAM-D occurs often If JAM-D occurs often, ch eck out the cause and take necessary actions accord- ing to the table below. Item Possible cause Action P age Duplex cov er The duplex cover is not fir mly shut.
Chapter 6 Troubleshooting and Maintenance 6-19 R emoval Procedure for JAM-E The pr ocedure for r esolving JAM-E instructs you, after removing the first jammed sheet, to search for mo re sheets. Ther e may be cases when a few sheets of media r emain inside the printer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-20 If no jammed media can be found in steps (3): Open the back cover according to the removal procedure fo r JAM-C, and find out the jammed media (Page 6-13). If JAM-E occurs often If JAM-D occurs often, ch eck out the cause and take necessary actions accord- ing to the table below.
Chapter 6 Troubleshooting and Maintenance 6-21 6.3 Actions on Print Quality Problems Below are given some possible print problem and possible cures. z Overall print is lighter than normal pr int, fill area on g raphics show blank areas , white stripes appear in the printo ut, or small c haracters or hairlines do not print sharp .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-22 z Printing is too dark, black stripes appe ar , the imag e or background is dir ty , or black c haracters or lines are blurr y . * Also see “Chapter 5 Extended Features”. z The non-printing side of the print media is dir ty .
Chapter 6 Troubleshooting and Maintenance 6-23 Example of incorrect print Recommended Action White lines down the page. If all colors are missing then clean the scanner glass as foreign particles have contaminated it. If the problem is with one color remov e the developer and chec k if there is a matching missing line on the developer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-24 No printout or one missing color Check that the bac k cove r is closed. Check that the transfer roller is installed correctly . If the problem is with one par ticular color chec k the contacts at the end are clean.
Chapter 6 Troubleshooting and Maintenance 6-25 Image can be r u bbed off after coming out of printer . Check th at media is suitable. Check that the printer dri ver setting is suitable for the media. Check if plain paper sho w s the same problem. Check that fuser shipping parts hav e been remov ed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-26 R egular spots down the page R eplace the matching toner cartridg e. Streakes on right 5 cm from the right hand side and 1 cm wide. This is caused by the printer being inter r upted during a calibration.
Chapter 6 Troubleshooting and Maintenance 6-27 Uneven density left and right Check th at printer is level. If the problem is related to one color remov e that car tridge and shake it. Clean the end contacts on the car- tridge. R eplace the car tridge.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-28 6.4 Cleaning the printer to ensure good print quality and reliable media feed Note: It is important when follow ing this section to start at the beginning and read and follow it all the way thr ough.
Chapter 6 Troubleshooting and Maintenance 6-29 Cleaning procedure z Remo ving the belt car tridge 1. T ur n off the printer . 2. Open the front cov er and pull the 4 dev elopers out about an inch. Open the top co v er and leav e it fully open throughout this w ork.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-30 5. Put several clean sheets of paper ov er the photosensitive belt to protect it from light. 6. R elease the tw o lock levers which secure the c harging roller . 7. Pull up to remov e the charg- ing roller .
Chapter 6 Troubleshooting and Maintenance 6-31 Cleaning the belt cartridge contacts Clean the electrical contacts, as shown be low, on the left hand side of both the printer and belt using a dry lint free cotton cloth.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-32 Cleaning the scanner glass, prin ter inside and transfer belt cleaning roller If there are vertical white lines on all the colors down the page then it is likely that the laser windo ws has become contamin ated with toner .
Chapter 6 Troubleshooting and Maintenance 6-33 Clean the transfer belt cleaning roller c ontact on the left hand side of the printer using a dry lint free cloth. Clean the area below the transfer belt cl eaning roller using a dry lint free cotton cloth.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-34 Cleaning the laser windows Open the laser window cover. Clean the along the laser windows with a dry lint free cloth. Close the laser window cover. Re-insert the following: z T ransfer belt cleaning roller .
Chapter 6 Troubleshooting and Maintenance 6-35 z Replacing the Belt cart ridge 1. With the photosensitiv e belt facing front, slide the belt cartridg e into the printer along the guide for the lock lev er . 2. Pull the g reen lev ers out to loc k the unit.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-36 Cleaning the transfer roller Cleaning for reliable media feed 1. R emo ve the duplex unit if fit- ted to allow easier access . 2. Open the back co v er . 3. Clean the transfer roller by rotating it at the ends and cleaning along its length with a lint free dr y cl oth.
Chapter 6 Troubleshooting and Maintenance 6-37 Cleaning Pick up roller (1) Cleaning the registration roller 4. Clean the large diameter pickup , by rotating the white plastic roller on the left hand side of the roller and clean along its length with a lint free dr y cloth.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-38 Cleaning the paper e xit rollers Cleaning Pick up roller (2) 6. Clean the 4 exit rollers in the upper par t of the rear co ver rotate the gear on the right hand side to allow cleaning of entire roller .
Chapter 6 Troubleshooting and Maintenance 6-39 6.5 Checking for new printer drivers If you still have a problem it would be worth checking on our web site to see if there are any later driv ers available to try.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-40 Note: If it is still not possible to remove t he drivers or you want to check that they have been r emoved: Use W indows explor er and check that all the files used by the driver as printed on the test page ha ve been re moved.
Chapter 6 Troubleshooting and Maintenance 6-41 6.6 Actions on Abnormal Printer Operation T ake appropriate actions on printer troubles according to symptoms . The printer is not fed power Impossible to print Possible cause Action Page The main power switch is not turned on.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-42 * Also see “Chapter 5 Extended Features”. Printing is slow Local connection The USB cable is not con- nected. Make sure that the USB cable is connected. 2-23 The printer’ s control panel is set not to use the USB port.
7-1 Chapter 7 R eplacing Consumables and R eplacable P a rts 7.1 Consumables 7-2 7.2 R eplacing Consumables 7-4 7.3 P eriodical R eplacement P arts 7-14.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-2 7.1 Consumables The printer has the following consumables. z T oner car tridges – Black (K) (P ar t No . 043 339) – Y ellow (Y) (P ar t No 043 338) – Magenta (M) (P art No . 043 337) – Cyan (C) (P art No .
Chapter 7 Replacing Consumables and Replacable Parts 7-3 z Fuser unit (P ar t No . 230 V : 043 342 110 V : 043 343) The approximate schedule for replacing the fuser unit based on A4 print size , 5% cov erag e of indi- vidual toner colors , and continuous print is when 60,000 pages are printed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-4 7.2 R eplacing Consumables 7.2.1 R eplacing the T oner Cartridge Replace the toner cartridge according to the procedure below. CAUTION! Do not incinerate the toner cartri dge. Sparks may be generated, causing bur ns.
Chapter 7 Replacing Consumables and Replacable Parts 7-5 Panel operation after repl acing the toner cartridge 4. P eel off the tape, and remo v e the protector for the toner car tridge from the right. Do not lose the protector because it is necessar y for transpor ting the printer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-6 7.2.2 R eplacing the Belt Cartridge Replace the belt cartridge according to the procedure below. Notes on replacing the belt cartridge z Do not touch the photosensiti ve belt. z The photosensitive belt is v er y sensitiv e to light.
Chapter 7 Replacing Consumables and Replacable Parts 7-7 3. R e mov e the belt car tridg e by holding the black han dle. 4. R e mov e the two shipping pins from the new belt cart ridge. 5. R e mo ve the protecti v e sheet for the belt car tridge. P ay attention to the following: X Do not touch the photosen- siti ve belt.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-8 Panel operation after re pl acing the belt cartridge 1. Ensure that “R eady” is displayed on the LCD . 2. Press the MENU key . Press the NEXT key until “System Men u” appears .
Chapter 7 Replacing Consumables and Replacable Parts 7-9 7.2.3 R eplacing the W aste T oner P ack Replace the waste toner pack ac cording to the procedure below. CAUTION! Do not incinerate the wa ste toner pack. Sparks may be generated, causing bur ns.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-10 5. Close the front cov er securely by pushing it until it loc ks . W aste toner p ack.
Chapter 7 Replacing Consumables and Replacable Parts 7-11 7.2.4 R eplacing the Fuser Unit Replace the fuser unit accord ing to the procedure below. CAUTION! The fuser unit and the area a r ound it ar e hot during and immediately after using the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-12 Panel operation after r eplacing the fuser unit 7. Pull out the tension release piece (orange colored), if fit- ted, provided on the left and right side of fuser unit. 8. Close and suppor t the back cov er until it locks into place.
Chapter 7 Replacing Consumables and Replacable Parts 7-13 7.2.5 Notes on discarding the Consumables Follow a method for disposing of and sort ing such articles if the method is spec- ified by municipal bylaws.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-14 7.3 P eriodical Replacement P arts Some of the component part s of the printer, which beco me worn or deteriorat- ed according to the amount of usage (or ellapsed time of use) must be periodi- cally replaced at the expense of the pr inter's owner.
8-1 Chapter 8 Options 8.1 P aper feeder 8-2 8.2 Duplex unit 8-7.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-2 8.1 P aper feeder 8.1.1 P ack ed Supplies The following are packed for the supplies of the paper feeder. If some of the supplies are missing or damaged, contact your sales representa- tive.
Chapter 8 Options 8-3 8.1.2 Before Installing to the Printer Since the paper feeder is installed at the bottom of the printer, you must posi- tion the printer so that you are able to install the paper feeder in it. CAUTION! Alw ays have mor e than two persons work together to car r y the printer to pr event a possible injur y to your bac k.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-4 8.1.3 Installation To install a paper feeder in the printer, follow the procedures below. 1. Install the paper feeder in place . 2. Place the printer on the paper feeder . Gently inser t the right guide pin on the paper feeder into the pin hole at the bot- tom of the printer .
Chapter 8 Options 8-5 4. Tighten the thumb screw at the right front of the paper feeder . X Make sur e that the tab has been placed into the printer and paper feeder . 5. Install the left cover . Hook the piv ot at the left back of the paper feeder and turn the left cover around the piv ot and fit it on.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-6 8.1.4 After Installation If you have installed the paper feeder, ch eck the operation by se leting the feeder in the printer driver. 7. T ur n the tw o r ubber feet to lightly touch them to the installation.
Chapter 8 Options 8-7 8.2 Duple x unit 8.2.1 P ack ed Supplies The contents of the package are as follows. If any component is missing or damaged, contact your dealer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-8 8.2.2 Before Installing to the Printer Make sure the following before installing the duplex unit. Installing Area T o operate the printer smoothly with the duplex unit installed, install the printer where the picture below sho ws .
Chapter 8 Options 8-9 8.2.3 Installation Install the duplex unit to the printe r according to the following procedure. 1. T urn off the printer . 2. Disconnect the pow er cord, USB cable, and LAN cable from the printer . 3. R e mo ve the upper duplex cov er from the back of the printer .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-10 5. R emov e the duplex connec- tor cap from the back of the printer . X Keep all the cov ers and cap carefully . 6. Hold the duplex unit g rasp- ing the g rips in the right and left sides of the unit.
Chapter 8 Options 8-11 8.2.4 After installation If you have installed the du plex unit, check the operati on by seleting the the du- plex unit in the printer driver. 10. Hook the damper lock to the damper lock hook of the bac k of the printer and tighten the screw of the damper lock hook at the right side.
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I-1 Inde x.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide I-2 A Abnormal Printer Operation 6-41 Accessories 2-4 Actions on Abnormal Printer Operation 6-41 Actions on Print Quality Problems 6-21 A.
Index I-3 M Maintenance 6-1 Manual, about 1-2 Media Jam Locations 6-7 Media Jams 6-6 Moving the Printer 2-32 N Name and Function of Each Part 1-6 Not usable Print Media 3-5 Notes 1-2 O Options 8-1 Out.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide I-4 Replacing the Toner Cartridge 7-4 Replacing the Waste Toner Pack 7-9 S Safety Summary 1-3 Selection of feeder 3-7 Space, Installation.
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T ALL Y GENICOM REPRESENT A TIVES U. S .A . T allyGenicom 4500 Daly Dr iv e, Suite 100 Chantilly , V A 20151 U. S . A . Phone: +1 7 03 633 8700 F ax: +1 703 222 7629 http://www .tally genicom.com UNITED KINGDOM T allyGenicom Limited Rutherford Road Basingstoke , Hampshire RG24 8PD England, U .
An important point after buying a device TallyGenicom 8008N (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TallyGenicom 8008N yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TallyGenicom 8008N - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TallyGenicom 8008N you will learn all the available features of the product, as well as information on its operation. The information that you get TallyGenicom 8008N will certainly help you make a decision on the purchase.
If you already are a holder of TallyGenicom 8008N, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TallyGenicom 8008N.
However, one of the most important roles played by the user manual is to help in solving problems with TallyGenicom 8008N. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TallyGenicom 8008N along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
