Instruction/ maintenance manual of the product E3 Talkswitch
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C ONNE CTING PHONE S, F AXS & DE VICE S T O T ALK S WIT CH WHA T WILL M Y PHONE S YS TEM DO? Default Equipment Settings: Simply connect th e T alkswitch t o your ph one s y stem (as sho wn belo w). Y our phon e sy stem will do th e foll o wing: · An incomin g call on an y line will rin g all l ocal exten sions .
? C ONNECTING DE VICE S Mo ve th e T alkSwitch to a l ocation wher e it can be atta ched t o incomin g tel ephon e lines an d your tel ephon e d evices . Connect ph one d evices as sh o wn in the “Sugg ested Configuration” on th e pr eviou s pag e; this correspon ds to th e T alkSwitch def ault settin gs .
WIRING PHONES Call Handlin g: All incomin g calls will be r outed to th e in dividual phon es by T alkSwitch. All call handlin g such as call f orwar din g, tran sferring, v oicemail etc .
C ONNECTING PHONES : SINGLE LINE PHONE Call Handlin g: This is the simpl est set-up, wher e each ph on e is connected t o a singl e exten sion. A call tran sferred t o e xtension 111 will rin g the ph.
C ONNECTING PHONE S: TWO L INE PHONE - OP TION 1 Call Handlin g: T alkSwitch exten sions 111 an d 112 are wir ed to a tw o lin e phon e . Wh en a call is tran sferred t o exten sion 111, lin e 1 on the ph one will sh o w as activ e; simi- larly calls on e xtension 112 will sh ow lin e 2 as a ctive .
C ONNECTING PHONE S: TWO L INE PHONE - OP TION 2 Call Handlin g: T alkSwitch exten sions 111 an d 112 are wir ed to a tw o lin e phon e usin g a lin e splitter . When a call is tr ansferr ed to e xtension 111, lin e 1 on th e phon e will sho w as activ e; similarly calls on e xten sion 112 will sho w line 2 as a ctiv e .
C ONNECTING PHONE S: M UL TI-LINE PHONE S Call Handlin g: T alkSwitch exten sions 111, 112, 113, an d 114 are all wir ed to th e f our line phon e . Wh en a call is tran sferred t o exten sion 111, lin e 1 on the ph one will sho w as activ e; similarly calls on e xten sion 112 will sho w line 2 as activ e etc .
C ONNECTING F AXES 1. C hoose a Method to Handle Inc oming F axes Only you can d ecide h ow y ou w ant t o configure y our o ffice . Some solution s will be suited to y our needs , other s w on’t. T ake a look at ea ch option to d ecide what is best for y ou.
? Option 3: Automatic Det ection via the Auto Attendant The A uto A ttendan t m ust an swer all in coming call s with y our pre-r ecord ed m essag e . It will listen f or a CNG ton e to see if th e call is an in coming f ax or a human.
3. DIS TINC TIVE RING F AX DE TECTION 3.1 C onnect T alkSwitc h to the PC, then Open the T alkSwitc h Sof tware Connect T alkSwitch t o your PC and open the T alkSwitch Configuration So ftwar e . F or detail s refer t o the “T alkSwitch Installation and U ser Guid e” .
3.4 Save Settings to T alkSwitc h New settin gs m ust be sav ed t o the T alkSwitch phon e sy stem for th em to tak e effect. Choose ‘Fil e’ then ‘Sav e to T alkSwitch’ . A progr ess bar will sho w the data e x chang e to th e T alkSwitch unit and sh ould tak e only a few secon ds to compl ete .
4. Automatic Det ection via the Auto Attendant This setting may chan ge th e way in comin g calls ar e handl ed. All call s mu st be answ ered b y the aut o atten dant.
4. 3 C onfigure Incoming Phone Lines Each in coming tel ephon e lin e has to be set t o answ er incomin g call s usin g one o f th e auto atten da nts. P r esently , only Auto A ttendan t #1 has been configured, so w e will use A uto A ttendan t #1 t o answ er on all lines .
4. 5 C onnect Fax to T alkSwitch Connect th e fax ma chine t o th e back o f the T alkSwitch unit, as sh own bel o w . The connection s shoul d correspon d t o the settin gs ma d e in the so ftwar e .
? ! Step E: T o listen to y our auto atten dant gr eetin g press . Step F: Y ou may f ollo w ad ditional in struction s given b y th e prompt s, an d when y ou ar e don e , han g up. F ailure t o Recor d an A uto A ttendan t will cau se your o ffice phon e to an sw er with no messa ge .
An important point after buying a device Talkswitch E3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Talkswitch E3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Talkswitch E3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Talkswitch E3 you will learn all the available features of the product, as well as information on its operation. The information that you get Talkswitch E3 will certainly help you make a decision on the purchase.
If you already are a holder of Talkswitch E3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Talkswitch E3.
However, one of the most important roles played by the user manual is to help in solving problems with Talkswitch E3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Talkswitch E3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
