Instruction/ maintenance manual of the product CV501 - 16CH SVAT Electronics
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INSTRUC TION MANU AL V1.1 CV501 - 16CH COMPLETE SY STEM w w w .sva t.c om SVA T ELECTRONICS now you can see W eb Ready 16 C hannel H.264 DVR Sec urity System w/ iPhone & BlackBerr y Access and 8 H.
2 C V501 - 16CH NEED HELP? PLEASE DO NOT RETURN THIS PRODUC T T O THE ST ORE Please contact a SV A T customer suppor t repr esentativ e rst regar ding an y additional information on pr oduc t featur es, specications or assistance with set-up . Y ou can con tac t us via one of the methods below: Note: This is manual v ersion 1.
3 C V501 - 16CH PRODUC T W ARRANT Y INFORMA TION Please visit our w ebsite a t w w w .sv a t .com for inf orma tion about y our produc t ’ s w arranty . W e take quality ver y seriously . T his is why all of our pr oduc ts come with a one y ear warr anty from the original pur chase date against defects in workmanship and mat erials.
4 C V501 - 16CH T ABLE OF CONTENT S INTRODUC TION ..................................................................................... 7 WHA T IS INCLUDED ............................................................................... 8 FEA TURES ...
5 C V501 - 16CH T ABLE OF CONTENT S ...continued PTZ SETUP ................................................................................................20 PTZ controls ................................................................................
6 C V501 - 16CH Key Board Lock ......................................................................................................... 40 ID Number .....................................................................................................
7 C V501 - 16CH INTRODUC TION NET WORK VIEWING AND PLA YBACK ....................................................... 56 SOFT W ARE ...............................................................................................56 Online Sof tware I cons .
8 C V501 - 16CH FEA TURES WHA T IS INCL UDED • 1 Po wer A dapter for DVR • 24/7 Lifetime Live Cust omer Suppor t • Instruction Manual • Quick Star t Guide • 1 Y ear W arranty • 1 x 9 Pin D.
9 C V501 - 16CH FEA TURES..Continued Stay Notied with Email Alerts This syst em keeps y ou notied of events oc curring in your monitoring location. Y ou can set the unit to automatically send alerts to your email inbo x whenever motion is det ected or when cameras lose power .
10 C V501 - 16CH For mor e information or ac cessories please visit: ww w .svat .com • CLEARVU7 (L CD Monitor) • CVW62 (60 ft. Camera Extension Cable) ADDITIONAL A C CESSORIES • VU301-C ( Camera) BUT T ONS & C ONNEC TIONS Front P anel 1. P ower LED – Indica tes the DVR is pr operly pow ered on 2.
11 C V501 - 16CH BUT T ONS & C ONNEC TIONS...continued Remote Contr ol Back Panel 1. P ower Input – 12V 4. 16A 2. VGA OUT – Connection to a VGA monitor 3. Ethernet (LAN) connec tion – Connect to a r outer or modem 4. Alarm Input/Relay - C onnects Alarm adapter 5.
12 C V501 - 16CH BUT T ONS & C ONNEC TIONS...continued PTZ CONNECTION 9 PIN D-SUB adapter for PTZ cameras: 1. 9 PIN D-SUB MALE Connec tion - Connects into RS 232/485 P or t on the back of DVR 2. Connection for a RS 232 PTZ Camera 3. Connection for a RS 485 PTZ Camera - Using the “T ” and “R” connections 4.
13 C V501 - 16CH MOUNTING 1. Decide if the camera will be wall-mounted or sit on a desk/tabletop . The camera can be adjusted for either mounting sc enario by rota ting it to the r equired position. 2. Screw the mounting brack et into the camera ’ s mounting hole, turning it clockwise .
14 C V501 - 16CH 5. Connect the male RCA plug from the 60 ft cable to the BNC to RCA connector . 6. Repeat the above st eps for all of the included cameras . Note: F or detailed instructions and information on the cameras included with this system, pleas e refer to the Camera specications on Pg .
15 C V501 - 16CH CONNECTING YOUR ALARM SYSTEM T O THE DVR The CV501 - 16CH supports a 2 wire (normally open or normally closed) connection for up to sixteen external alarm devices simultaneously using the included alarm adapter . F or more informa tion on setting up the DVR to w ork with these alarms please see “buttons and connections.
16 C V501 - 16CH CONNECTING AND POWERING ON THE DVR Note: W e recommend using a sur ge protected pow er bar and/or Uninterrupted P ow er Supply (UPS) backup to prev ent damage to your DVR system. 1. Inser t the pow er cord in to the power supply . 2. Plug the power c ord int o a pow er outlet.
17 C V501 - 16CH GET TING ST ARTED Now that y ou hav e pow ered up the D VR and properly connected to a T V or monitor y ou are r eady to begin using and customizing the D VR for your specic needs. The DVR will automa tically begin recor ding once it has been pow ered on and initializ ed.
18 C V501 - 16CH Note: The button works as the ent er key . This must be pressed to s ave changes. The works as the escape butt on, and when pressed will exit the screen and not save an y changes. The main menu consists of nine options: 1. Camera Setup 2.
19 C V501 - 16CH C AMERA 1. T o choose which camera you w ant to w ork with highlight CAMERA so that the back ground is y ellow and use the mouse wheel or dir ectional keys to scr oll to the camera y ou wish to adjust .
20 C V501 - 16CH DISPLA Y Y ou can choose whether or not to display an y individual camera. By setting the display t o OFF the camera will not be display ed in live viewing , howev er the camera channel will con tinue to rec ord as per the dened r ecor ding settings.
21 C V501 - 16CH PTZ Control from Liv e Vie wing Mode T o access the PTZ con trols of the D VR you will need to use the mouse . 1. Move the mouse cursor t o the bottom the screen f or P op Up Menu Bar to display .
22 C V501 - 16CH TO SET MO TION DETEC TION 1. Selec t the camera y ou wish to congur e the motion detection for . 2. Use the mouse wheel , or the directional arrow butt ons to toggle between ON and OFF . MOTION DETEC T Motion detection can be set to ON or OFF .
23 C V501 - 16CH RECORDING SETUP 1. Acc ess the Main Menu. 2. Selec t the Recor d Setup icon. RESOL UTION Y ou can set the resolution to: NTSC Mode 1. 720 x 240 (max 60 PPS) 2. 360 x 240 (max 120 PPS) P AL Mode 1. 720 x 288 (max 50 PPS) 2. 360 x 288 (max 60 PPS) Note: NTSC is the video standard f or Nor th America.
24 C V501 - 16CH ALARM RECORD PPS Y ou can change the PPS for alarm recor d. Y ou may wish to change the alarm PPS so that ther e is a higher PPS for when an alarm (e.g . motion) is detected by the DVR and a lo wer PPS for Normal Rec ord . T o C hange the Alarm Record PPS: 1.
25 C V501 - 16CH RECORD QU ALIT Y Ther e are four lev els of rec ord quality you can choose fr om, and it is adjustable per camera if rec ording with 720 x 240 r esolution. If using 360 x 240 resolution, cameras ar e adjusted in pairs (1 & 2, 3 & 4, 5 & 6 et c.
26 C V501 - 16CH A UDIO RECORD The D VR is capable of recor ding one channel of audio . Y ou can connec t a camera that has a built in micr ophone or connect an external microphone into the RCA audio input to c ongure the DVR t o rec ord with audio .
27 C V501 - 16CH T o set the schedules: 1. Highlight SCHEDULE SETUP and select to enter the schedule recor d Menu. 2. Selec t the type of recor ding you wish t o use (Full , Alarm, No) fr om the bottom of the Menu scr een or use the fast for war d button to t oggle between the type of recor ding .
28 C V501 - 16CH External Alarm Mode Y ou can adjust your external alarm for Normally Open (NO), or Normally C losed (NC). Please consult the external alarm manufacturer for details regar ding whether to set up the External Alarm Mode to Normally Open or Normally Closed .
29 C V501 - 16CH The ev ent log setup allows y ou to choose which alarm triggers will be sav ed to y our event log (maximum 3000 ev ents). Setting up the even t log allows you t o star t playing r ecor ded footage by specic ev ents so that y ou do not hav e to fast forward through long periods of f ootage to see when the alarm is detected.
30 C V501 - 16CH T o S etup the Relay Time Setup: 1. Selec t RELA Y TIME SETUP from the Alarm Setup Menu. 2. Selec t to access the Relay Time Setup Menu. 3. Highlight the type of alarm you wan t to set up . 4. Use the mouse wheel or dir ectional keys to change the length of time.
31 C V501 - 16CH HDD INFORMA TION This option will allow y ou to view the t otal capacity of the connec ted har d drive as w ell as the percen tage of remaining spac e. This Menu is only used to display y our HDD status , and no settings can be adjusted on this screen.
32 C V501 - 16CH NET WORK SETUP 1. Acc ess the Main Menu by pressing Menu or b y using the P op Up Menu Bar . Move the mouse to the bottom of the displa y screen t o reveal the P op Up Menu. 2. Selec t the Menu icon. 3. Selec t the NETWORK setup icon.
33 C V501 - 16CH T o C hange from Static to DHCP A ddresses: 1. Under IP Mode, use the mouse wheel or dir ectional keys to change from DHCP to ST A TIC. 2. Press Menu or select the to exit the Netw ork Setup Menu or press the Menu button. 3. Press Menu or select the to e xit the Main Menu and sav e your settings.
34 C V501 - 16CH T o S etup your DDNS: 1. Selec t to setup the DDNS. 2. Highlight DDNS Setting . Use the mouse wheel or directional keys t o change from DISABLE to ENABLE. 3. Highlight PROVIDER. Choose y our DDNS pro vider from the list . 4. Highlight HOST NAME.
35 C V501 - 16CH NET WORK SETUP ...continued The vir tual keyboar d will appear for you t o inser t the following information: Motion Setting: Enables the DVR to send you an email when motion is detected by one of the cameras . Alarm Setting: Enables the DVR to send y ou an email when an external alarm is triggered b y one of the attached devices .
36 C V501 - 16CH NET WORK SETUP ...continued 5. After y ou hav e enter ed all the information select the button to sa ve changes and exit the menu . T he DVR may tak e a few moments to load.
37 C V501 - 16CH Record Time: The start and end time is used to display the initial time and dat e when recor ding began and the nal dat e and time when the recor ding nished (or the la test dat e and time when backup Menu was acc essed).
38 C V501 - 16CH BA CKUP SETUP ...continued 2. Choose the star ting dat e and time of when to transfer the video footage . Highlight the value y ou wish to change and use the dir ectional keys up and down or the mouse scroll wheel t o adjust the value.
39 C V501 - 16CH D A TE/TIME SETUP Allows you t o set up date and time on your D VR so that your r ec ording schedule will be accur ate . T o S etup the Date and Time: 1. Se le ct D A TE / TI M E SE T UP fr om th e S yst e m Se t up M e nu . S el e ct to setup the date and time .
40 C V501 - 16CH Syst em T ype The two syst em types that are a vailable on this DVR ar e P AL and NTSC. The Nor th American standard is NT SC and should only be set to P AL if the TV or monitor that the D VR is connected to uses only P AL format . T o set the system type: 1.
41 C V501 - 16CH LANGUA GE This D VR allows for the following 13 languages: English, Chinese, Italian, F rench, Japanese , Spanish, P olish, simplied Chinese, Gr eek, Hungarian, Dutch, Russian and C zech T o change the on sc reen display langua ge: 1.
42 C V501 - 16CH Load Setup From USB This option can only be used if the DVR settings ha ve been pr eviously backed up t o USB. The DVR settings will be sa ved on the USB driv e as DVR.cfg. Backup Setup to USB This will sa ve the curren t DVR settings to a USB ash driv e.
43 C V501 - 16CH POP UP MENU BAR (operation) – U sing the USB Mouse, the pop up menu bar allows y ou to view the following options . PTZ control – Please ref er to the PTZ contr ol section. HDD & USB INFORMA TION Y ou can quickly access your HDD & USB inf ormation right fr om the P op Up Menu on the live viewing scr een.
44 C V501 - 16CH PLA YBA CK By clicking the Play butt on from the P op Up Menu, fr ont panel , or remot e contr ol a Play Search windo w will pop up . The CV501 - 16CH allows you to review y our playback with two dier ent sear ch options: 1.
45 C V501 - 16CH SEARCH BY TIME 1. Selec t the play butt on to call up the playback Menu or pr ess PLA Y on the front of the D VR or the remote . 2. Highlight PLA Y TIME SEARCH and select using the mouse or by pressing enter on the DVR or r emote . 3.
46 C V501 - 16CH BA CKUP VIDEO PLA YBACK Once you ha ve backup footage on y our USB drive , you can ar chive tha t footage or view it on a computer . How t o V iew Back up F ootage from USB: 1. Inser t your USB driv e into y our Windows based PC or laptop .
47 C V501 - 16CH T o begin viewing playback click the play button. BACKUP PLA YER – PLA YBACK C ONTROL The pla yback buttons are as follo ws from left to right: STEP BACK: Pauses pla yback and rev e.
48 C V501 - 16CH NET WORK GUIDE REQUIREMENTS Y ou will need to hav e: • T he DVR connected to a r outer • T he router c onnected to the Internet • A PC or laptop tha t is connected to the same r outer that the D VR is connected to . The PC can be connected by a wired or wir eless connection • Int ernet Explorer 6.
49 C V501 - 16CH Method 1 (Recommended): Add the DVR’ s IP address to the T rusted Sites in Internet Explor er . 1. Open up Internet Explor er . 2. Click on T OOLS. 3. Click on INTERNET OPTIONS. 4. Click on the SECURITY T ab. 5. Click on TRUSTED SITES.
50 C V501 - 16CH Method 2: 1. Open up Internet Explor er . 2. Click on T OOLS. 3. Click on INTERNET OPTIONS. 4. Click on the SECURITY T ab then the CUSTOM LEVEL button.
51 C V501 - 16CH Log in to the DVR (U sing Internet Explorer): By default the DVR will r equire a user t o input a username and passwor d before being able to view the DVR online .
52 C V501 - 16CH VIEWING Y OUR DVR OUTSIDE OF Y OUR NETWORK Now that y ou hav e successfully view ed your D VR and cameras from a c omputer it is time to set up y our rout er to view the DVR while a t a remote location.
53 C V501 - 16CH TESTING Now that y ou know y our external IP address , you can perform a test to ensur e your DVR is ac cessible from outside y our network ( over the in ternet). This t est should be per formed by a comput er that is not on the same network as the DVR.
54 C V501 - 16CH T o Congure the DVR to W ork with DDNS: 1. Press Menu and select NETWORK SETUP . Inser t password if r equir ed. The default passwor d is “1111” .
55 C V501 - 16CH DYNDNS.ORG A CC OUNT SETUP (required if using DY NDNS.ORG) 1. Open Internet Explor er and type http://w ww .dyndns.or g in the address bar . 2. Cr eate a new acc ount by clicking the “Crea te A ccount” link in the top right hand corner of the site .
56 C V501 - 16CH Once you ha ve y our DVR set to view online , the software to view the footage di ers from the software tha t is in the DVR. Please r efer to the following instructions when viewing live footage online . This is what the online vie wing software will look like: NET WORK VIEWING & PLA YBA CK 1.
57 C V501 - 16CH 6. Rec : This will r ecor d the footage that is curren tly being display ed onto the desir ed save loca tion on your comput er . This will w ork in live mode or in pla yback mode. Pr ess ST OP to t erminate the r ecor ding and view the sav ed footage.
58 C V501 - 16CH Time Point Back up - Time poin t backup allows y ou to back up the footage y ou have r ecor ded through online viewing . T o back up saved footage: 1. Click on the icon. 2. Selec t the starting and ending time which you wish to back up .
59 C V501 - 16CH DVR CONFIGURA TION OPTIONS SYSTEM OPTIONS The syst em information, network informa tion and other options are display ed when this option is clicked . System Inf ormation Ser ver Name : This is the name of your D VR. It will be displayed in the title of the w eb bro wser and can be used to distinguish your D VR from another .
60 C V501 - 16CH IP Setting DHCP/Static : Choose whether your network uses DHCP IP addr ess or a Static IP addr ess. Generally most netw orks user DHCP automatically assigned IP addr esses. See NETWORK SETUP for more inf ormation regar ding DHCP/ST A TIC IP addresses .
61 C V501 - 16CH Schedule Update: Denes how often the DVR will update the DDNS w ebsite with it’ s current IP address Inf ormation. This should not be set to less then 60 minutes as some DDNS pr oviders ma y temporarily block the DVR. State: Displays the current sta te of the DVR.
62 C V501 - 16CH O ther Options Play er : Allows y ou to download the D VR player softwar e for your c omputer . Mobile Vie wer : Allows y ou to set up and/or c ongure settings on the mobile online view er .
63 C V501 - 16CH From Y our Mobile Device: • Open up the web browser application • Click Options and choose the option that will allow you to type in a URL • T ype in rtsp://74.11.213.177/CH03 This will pull up channel 3 of y our DVR if port for warding settings ar e set up corr ectly and your phone is compatible with this DVR.
64 C V501 - 16CH If additional por t for war ding steps are r equired, c ontac t your ISP (Int ernet service Provider) to assist with bridging the modem and router t ogether .
65 C V501 - 16CH 2. Connect the mobile device to y our PC to download the mobile softwar e. • Open up My C omputer . Y ou should see your mobile devic e listed as a remo vable device • Open up the.
66 C V501 - 16CH Name: This is arbitrar y and can be named to y our liking . Host: This is the IP addr ess for your D VR. If connecting using the 3G or other wireless network, the proper ports must be for warded on y our rout er . See Port For war ding for instructions.
67 C V501 - 16CH iPhone and iT ouch Viewing (Safari) Be sure that the mobile devic e that is connected c an connect to the int ernet via cell phone network or W i-F i. If connected to the same W i-F i network as the DVR the iPhone c an acc ess the DVR c amer as via the LAN (internal) IP address or the W AN (ex ternal) IP addr ess.
68 C V501 - 16CH 2. On the BlackBerr y: (S etting may not be available depending on c ell phone service pr ovider) • Open up the Menu • Open Options/Settings • Open Adv anced Options • Click on TCP • Y ou must set your APN settings according t o your specic C ell Phone Ser vice Pr ovider .
69 C V501 - 16CH 6. Highlight the desired sit e you wish t o connect to . • Click Options • Click Selec t • Y ou will return to the live view er and the scr een should display: "C urrent -S.
70 C V501 - 16CH My DVR has no pow er • Check the pow er cord c onnection to the DVR and the outlet and ensure tha t the DVR has pow er There is no wa y to turn the DVR o • The DVR is set to ru.
71 C V501 - 16CH Cannot view the DVR through a remote Internet connection • Make sur e the rout er is properly plugged in and setup • Make sur e the DVR is pr operly plugged into the r outer • R.
72 C V501 - 16CH DVR SPECIFIC A TIONS My camera is being displayed in black and white • Night vision mode displays in black and whit e. Mak e sure ther e is enough lighting in the r oom to check if color is work ing • P ower cycle the D VR by unplugging the DVR with a camera still connected .
73 C V501 - 16CH DVR SPECIFIC A TIONS continued... OSD Language Display Multi-Language Time and Date Stamp Display Y es Passw ord Protection Y es, Menu P asswor d, Clear HDD P assword, Network Adjusta.
74 C V501 - 16CH C AMERA SPECIFIC A TIONS C AMERA SPECIFICA TIONS (MODEL#: VU301 - C ) Camera T ype W eatherpr oof Color IR C CD Camer a Image Sensor 1/4" C olor SHARP CCD Resolution 420 TV Lines Outdoor Use Y es IP Rating IP65 F ocal Length 3.6mm F ocus Type Fix ed Optimal Focal Distance 20 ft.
75 C V501 - 16CH C AMERA MANUAL VU301-C C amera 1. S un Shield : Helps pr event glar e from brigh t lights 2. Infr are d (IR ) : LEDs A llo w s t he ca mer a to s ee in th e d ar k u p to 15f t a w a y . 3. CDS Sensor : T urns on the infrared LEDs when it gets dark 4.
76 C V501 - 16CH C AMERA DRILLING TEMPLA TE T o wall mount the camera, drill thr ee holes using a 3/16" drill bit and the templa te below . Inser t the supplied wall anchors int o holes and secure camera to wall with supplied scr ews . DVR IP ADDRESS: ________________________________________ (example) 127.
77 C V501 - 16CH NOTES AREA.
VISIT US ON THE WEB! • Pr oduct Information • User Manuals • Quick Star t G uides • Specication Sheets • Soft war e Updat es • Firm w are Upgr ades w w w .
An important point after buying a device SVAT Electronics CV501 - 16CH (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SVAT Electronics CV501 - 16CH yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SVAT Electronics CV501 - 16CH - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SVAT Electronics CV501 - 16CH you will learn all the available features of the product, as well as information on its operation. The information that you get SVAT Electronics CV501 - 16CH will certainly help you make a decision on the purchase.
If you already are a holder of SVAT Electronics CV501 - 16CH, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SVAT Electronics CV501 - 16CH.
However, one of the most important roles played by the user manual is to help in solving problems with SVAT Electronics CV501 - 16CH. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SVAT Electronics CV501 - 16CH along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center