Instruction/ maintenance manual of the product 880 Sun Microsystems
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Sun Microsystems, Inc. 901 San Antonio Road P alo Alto , CA 94303-4900 U .S.A. 650-960-1300 Sun Fire ™ 880 Ser v er Product Notes P ar t No . 806-6593-15 December 2001, Revision A.
Please Recycle Copyright 2001 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, CA 94303-4900 U.S.A. All rights r eserved. This product or document is distributed under licenses restricting its use, copying, distribution, and decompilation.
Contents iii Contents Product Name Equivalence 1 Document Revision History 1 Available Online Documentation 2 System Software Requirements 2 Required And Recommended Software Patches 3 Required Softwa.
iv Sun Fire 880 Server Product Notes • December 2001 Correction to Disk Drive Installation Pr ocedure 14 Correction to FC-AL Disk Cage Installation Pr ocedure 15 Correction to FRU Part Numbers 15 Or.
Contents v prtdiag reports fan failur es as ENABLED with a speed of 0 (BugID 4431 194) 22 hsfs: hsnode table full (BugIDs 4082275, 4475306) 23 Intermittent picld errors during power supply hot-plug (B.
vi Sun Fire 880 Server Product Notes • December 2001.
1 Sun Fir e 880 Pr oduct Notes Pr oduct Name Equivalence The off icial released name for this system is Sun Fire™ V880. Any r eference to Sun Fire 880 on the pr oduct, in the system documentation, or in software refers to the Sun Fire V880. Both names can be considered equivalent and ar e interchangeable.
2 Sun Fire 880 Server Product Notes • December 2001 A vailable Online Documentation A complete set of online documentation supporting Sun Fire 880 servers is available at the following URL: http://www.
Sun Fire 880 Server Product Notes 3 Requir ed And Recommended Softwar e Patches This section lists software patches for the Sun Fire 880 server . Y ou can obtain these patches from your authorized Sun service provider or by downloading them fr om the SunSolve Online SM web site at the following URL: http://sunsolve.
4 Sun Fire 880 Server Product Notes • December 2001 Requir ed Software Patches for Solaris 8 07/01 Note – The following list repr esents required patches specif ic to the Sun Fire 880 system with the Solaris 8 07/01 operating system installed. These patches are available as of the publication date of these Product Notes.
Sun Fire 880 Server Product Notes 5 Highly Recommended Sun Fir e 880 Patch This patch is not OS-dependant. Included in this firmware upgrade ar e enhanced OpenBoot™ tools for service providers. The patch is recommended for Sun Fir e 880 systems that have installed versions of OBP earlier than 4.
6 Sun Fire 880 Server Product Notes • December 2001 Note – Many third-party drivers (those pur chased from vendors other than Sun Microsystems) do not support the DDI_DETACH function. V erify any third-party PCI card functionality and hot-plug compatibility with the third-party car d’s vendor prior to use in a production environment.
Sun Fire 880 Server Product Notes 7 OpenBoot Firmwar e Documentation The Sun Fire 880 server uses OpenBoot™ 4.x system firmwar e. Instructions for using the firmwar e are pr ovided in the OpenBoot 4.x Command Reference Manual , an online version of which is included with the OpenBoot Collection AnswerBook that ships with Solaris software.
8 Sun Fire 880 Server Product Notes • December 2001 Installing Sun Fir e 880 FC-AL Backplane Firmwar e A backup image of the Sun Fire 880 FC-AL backplane firmwar e is provided on the Computer Systems Supplement CD for your specific Solaris release.
Sun Fire 880 Server Product Notes 9 1. As superuser , type the following command to bring the system to single-user mode: 2. Place the security keyswitch in the Normal position. The Locked keyswitch position prevents unauthorized pr ogramming of the system flash PROMs.
10 Sun Fire 880 Server Product Notes • December 2001 Where enclosur e_name is the enclosure name assigned to the Sun Fire 880 internal storage array . The command output shows the status of each SSC100 in the system. The following is an excerpt of sample output for a dual-backplane system.
Sun Fire 880 Server Product Notes 11 b. Determine if a console login session can be established through a ttya connection. If a working console connection can be established, the problem may not be a true hang but instead a network related pr oblem.
12 Sun Fire 880 Server Product Notes • December 2001 6. Use the POST and OpenBoot diagnostics tools to diagnose system problems. When the system initiates the startup sequence, it will run POST and OpenBoot diagnostics during system startup.
Sun Fire 880 Server Product Notes 13 Documentation Errata Corr ection to the Motherboard Fan T ray Removal Pr ocedure The procedur e “How to Remove a Motherboard Fan T ray” in the Sun Fire 880 Server Service Manual is incorrect.
14 Sun Fire 880 Server Product Notes • December 2001 Corr ection to the Motherboard Fan T ray Installation Pr ocedure The procedur e “How to Install a Motherboard Fan T ray” in the Sun Fire 880 Server Service Manual is incorrect.
Sun Fire 880 Server Product Notes 15 Corr ection to FC-AL Disk Cage Installation Pr ocedure The procedur e “How to Install the FC-AL Disk Cage” as documented in the Sun Fire 880 Server Service Manual is incomplete. The following task should be included as Step 9c: 9c.
16 Sun Fire 880 Server Product Notes • December 2001 The table for CPU Side Components transposes the part numbers for items 2 though 4. The corrected part numbers are as follows.
Sun Fire 880 Server Product Notes 17 2. Allow the system to remain at the ok prompt for at least 10 minutes to ensure that the two backplanes are loaded with the same version of f irmware. The system automatically synchronizes the firmwar e versions between the two backplanes.
18 Sun Fire 880 Server Product Notes • December 2001 Corr ection to Displaying POST Results The command for displaying POST results in the Sun Fire 880 Server Service Manual is incorrect. T o display the results of POST testing, type show-post-results at the ok prompt.
Sun Fire 880 Server Product Notes 19 # ifconfig hme2:1 plumb # ifconfig hme2:1 up See the Sun Fire 880 Dynamic Reconf iguration User ’ s Guide for more information on Sun Fire 880 hot-plug operations. Note – Not all PCI cards support PCI hot-plug operations.
20 Sun Fire 880 Server Product Notes • December 2001 Sun Fir e 880 hardwar e watchdog feature does not work with Solaris 8 (BugID 4374518) The hardwar e watchdog feature does not work on Sun Fire 880 systems running the Solaris 8 operating environment.
Sun Fire 880 Server Product Notes 21 Empty fan tray generates fault messages in the RSC event log (BugID 4470063) On a Sun Fire 880 system running Remote System Contr ol 2.1 software delivered with the Solaris 8 7/01 operating environment, for any fan tray bay that is unoccupied, RSC will continually log fan failure messages to the RSC event log.
22 Sun Fire 880 Server Product Notes • December 2001 SunVTS dpmtest fails on dual-loop internal storage array (BugID 4487855) If you use SunVTS 4.4 software on a Sun Fir e 880 system that includes a Sun StorEdge PCI Dual Fibre Channel Host Adapter card to contr ol Loop B of the internal storage array , the SunVTS dpmtest will fail.
Sun Fire 880 Server Product Notes 23 receiving power . T o determine if a fan is faulty , check its fan speed displayed in the prtdiag output. A fan speed of zero should be interpr eted as a fan failure. Also, any fan failure will light the fan tray’s Fault LED and the System Fault and Thermal Fault LEDs on the server ’s front panel.
24 Sun Fire 880 Server Product Notes • December 2001 Sun Expert3D-Lite PCI graphics accelerator car d hangs system (BugID 4474181) The Sun Expert3D-Lite™ PCI graphics accelerator card (Sun part number X3684A) is not supported in Sun Fire 880 systems.
Sun Fire 880 Server Product Notes 25 Hot-plug function is not disabled when only one power supply exists (BugID 4408237) A Sun Fire 880 system with only one working power supply is an unsupported configuration.
26 Sun Fire 880 Server Product Notes • December 2001 2. Use the output from the POST tests to identify the failing DIMM. For more information about displaying POST results, see “How to Use POST Diagnostics” in the Sun Fire 880 Server Service Manual.
Sun Fire 880 Server Product Notes 27 pci4 display/hp connected configured ok pci5 pci-pci/hp connected configured ok pci6 mult/hp connected configured ok pci7 unknown connected configured ok pci8 ethe.
28 Sun Fire 880 Server Product Notes • December 2001.
An important point after buying a device Sun Microsystems 880 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sun Microsystems 880 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sun Microsystems 880 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sun Microsystems 880 you will learn all the available features of the product, as well as information on its operation. The information that you get Sun Microsystems 880 will certainly help you make a decision on the purchase.
If you already are a holder of Sun Microsystems 880, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sun Microsystems 880.
However, one of the most important roles played by the user manual is to help in solving problems with Sun Microsystems 880. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sun Microsystems 880 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center