Instruction/ maintenance manual of the product SV3254DX4I StarTech.com
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Matrix IP KVM Switch 4 Digital User 16/32 P ort Cat 5 Matrix IP KVM Switch SV1654DX4I SV3254DX4I Instruction Manual.
FCC Compliance Statement This equipment has been tested and f ound to comply with the limits f or a Class B digital device , pursuant to par t 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference in a residential installation.
i T able of Contents Installation ....................................................................... 1 P ackage Contents ....................................................................... 1 Required Cables and Hardw are .....................
ii Compatibility ............................................................................ 24 SNMP ...................................................................................... 25 RADIUS ....................................................
iii Modem T roubleshooting Guide ................................................... 53 About Security Cer tificate W ar nings ........................................... 53 Installing the new certificate ............................................
1 Inst allation Package Contents This package should contain: 1 x CA T5 Multi-user KVM • 1 x P ower Cord • 1 x Rack Mounting Hardw are • 1 x Instruction Manual • Required Cables and Hardware Depending on your needs, you may need one or more of the follo wing cables .
2 the rear panel of the SVxx54DX4I. Connect an XGA-compliant (or higher) monitor to the Video Out por t 4. on the front panel of SVxx54DX4I. Connect the power cord (provided) to an availab le electr ical outlet. Plug 5. the opposite end of the power cord into the AC power connector on the rear of the unit.
3 Conguration SVxx54DX4I offers four distinct methods for configuring the unit for your network. Which method will work best will depend on your lev el of experience and y our specific network configuration. Using the On-Screen Display Upon initial boot, you will require an administrativ e user name and passw ord.
4 DHCP connection is present, press the Setup b utton on the rear panel of SVxx54DX4I to display the Main Menu screen, where you will be given sev eral basic setup options: If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via y our Web browser .
5 Using DHCP This method requires that your network implement DHCP (Dynamic Host Configuration Protocol), usually on a server or network access device such as a router, that dynamically allows devices to join the network without pre-configuration.
6 please write this number down and keep it for future reference. Once you locate the MAC address of your unit in the DHCP log, you can match it to its leased IP address and proceed with the Web configur ation.
7 The follo wing are the factory default v alues for the W AN por t: IP Address: 192.168.1.123 Subnet Mask: 255.255.255.0 Default Gate wa y : 192.168.1.254 Broadcast: 192.168.1.255 T o access the Web configuration for this product, you will need to configure the workstation you are using to the same subnet (255.
8 Connecting the Host Computer to the Unit Please note: It is strongly recommended that all systems supporting USB use the USB ser ver interf ace modules (see StarT ech.com par t # SV5USBM). PS/2 modules (SV5PS2M) are av ailable for legacy systems. If present, disconnect the existing monitor and PS/2 or USB keyboard/ 1.
9 Windows 2000 F rom the Control P anel, click on 1. Mouse . F rom Mouse proper ties, click on the 2. Motion tab . Make sure that the 3. P ointer speed bar is centered and Acceleration is set to None . Windows XP and Windows Server 2003 Go to P ointer Options and tur n off Enhance Pointer Precision .
10 Please note that you ma y notice a patter n of vertical bars briefly display ed dur ing distance calibration; this is nor mal. As such, please disregard.
11 Because Ja va is considered a “safe” programming language, the Jav a VNC client has some limitations. Cer tain special keystrok es cannot be sent, such as “Scroll Loc k” on the ke yboard. This client software requires the use of Jav a 2 (JRE 1.
12 Web Interface Introduction Home After the initial login screen, the Home screen will appear , offering a Screen Thumbnail view of the controlled computer , as well as basic file transf er functions, Monitoring Inf or mation, System Identification and VNC Client options.
13 Name: At the top of the screen, the name of the machine being controlled is display ed Tip line: The area directly below the Name indicates what function each selection from the Main Menu performs.
14 The w ays of connecting the six different sources to the 4 output of the 2. 16:4 matrix are: Local V GA is connected to all 4 outputs of the 16:4 matrix and a. will automatically switch between them according to the output resources. Each of the four VNC-(A, B, C and D)channels are connected to b.
15 Thumbnails The Thumbnails screen provides a thumbnail view of connected computers, and allows you to click through f or direct monitoring of any of the display ed devices.
16 SVxx54DX4I will wait until the host is not using the disk, and add or remov e the files. When the host computer next looks at the drive, it will notice the changes. Y ou can read files from the vir tual disk at any time , as long as the host is not actively writing to the disk.
17 called Put files here...TXT . SVxx54DX4I is able to read most MS-DOS/Windows f ormatted disks and presents the files via the W eb interface. Howe ver , disk emulation occurs at the lowest lev el, so other disk f ormats can be used if you ha ve the tools needed to create and read the disk images.
18 Booting from USB Disk: If the host computer’ s BIOS supports USB boot devices , it is possib le to boot from the emulated CD-ROM or flopp y - allowing complete oper ating system replacement without any on-site intervention.) The first step is getting a bootable disk image onto the emulated floppy or CD-ROM.
19 ‘ Admin Functions The Admin functions allow you to access all of the f eatures you will need to perform an initial configuration of the SVxx54DX4I. Network Config DHCP (Dynamic Host Configuration Protocol) Automatic network configuration using DHCP is: Enabled/Disab led .
20 IP Addresses and Routing This table allows you to assign IP information for the LAN and W AN por ts separately . If you are using DHCP , the values f or the LAN por t will be filled in automatically and an y changes made will not aff ect the setup.
21 time, because the 802.1d (STP) algor ithm must finish before the DHCP broadcast can go out. T o change this setting, select either Enabled or Disabled from the drop-do wn menu, then click Commit and Apply .
22 User List Select which user to change, b y clicking on their name. • T able has summary values: Three stars if there is a passw ord defined • for the user , or else blank. English summar y of access rights (incomplete vs. actual details).
23 Other identification details These values are for information purposes only . They are visib le from the VNC client and via SNMP (if enabled). Location This string is sent as the system.sysLocation v alue o ver SNMP . It should describe the location of this system.
24 Description A user-defined description for the controlled machine. Security This menu allows y ou to configure a number of settings, including changing the default pass word ( admin ) (recommended).
25 SNMP The SNMP menu allows you to configure the SVxx54DX4I so it can be recognized and managed using industr y-standard Simple Network Management Protocol software. RADIUS The RADIUS server requires the IP address , the UDP port number ( 1812 by def ault, or 1645 ) and the shared secret.
26 SVxx54DX4I unit will not be used, except for the SSH login. Howe ver , if a user name in the form name.local is given at the RADIUS prompt, the system will use name , check the pass word locally and skip RADIUS authentication. Delete all local accounts to avoid this beha vior .
27 installation, please click on Get latest version. If it cannot access the Internet directly (perhaps due to a web pro xy , or other firew alls), a page will be shown that causes your browser to download the required file. Sav e this file to disk and then upload it as described in the ne xt section, Manual Upload .
28 features opened by the code will be enabled immediately , but you may need to reboot the unit to begin using cer tain features . Info Functions Status The Status screen displays a system security log, various system settings, and enab les you to generate a cop y of the system configuration in plain text f or mat.
29 set to common Inter net values. Y ou may wish to enhance secur ity by disabling ser vices that you will not use with the unit. T o disable a service, change its por t number to 0. For fle xibility , both the LAN and W AN por ts can be configured separately .
30 Help Menu Provides an F A Q (F requently Asked Questions) listing to assist you with the features and operation of the SVxx54DX4I. Site map Menu This menu provides a hyperlinked director y of each setting availab le on the Web configur ator .
31 Native VNC Client This system implements the VNC protocol, so any off-the-shelf VNC client can be used. There are se veral different VNC clients availab le and they should all work with this system.
32 you want to tunnel two or more systems, you will need to use a unique number f or each instance on the same SSH client machine. Some Unix versions of the VNC client hav e integrated SSH tunneling • suppor t. Some clients require y our local user id to be the same as the userid on the system.
33 Resync : Re-aligns the remote and local mouse points so they are on top of each other . Redraw : Redraws the entire screen contents; occurs immediately . Autotune: Fine tunes the sharpness and image positioning of the video picture by optimizing the sampling phase .
34 By hovering the mouse over any entr y , y ou can see details per taining to that entry . Select one of the listed systems by clicking on the listing or corresponding number as appropr iate. Or, directly select any system b y pressing 1 through 9, A (for 10) through W (for 32).
35 Main Menu T o access the main menu, quickly press the F7 ke y twice quickly . Y ou must press the key twice within one second. If you press it once or too slowly , then the F7 key(s) are sent to the host, just like any other key . This is the only w ay to get into the menu system, if the Bribar is disab led.
36 Status Current status of the attached system and the status of the unit. B/W Min/A vg/Max/Auto Bandwidth control. Current operation will be indicated with white highlighting.
37 Thumbnails Switch to smaller thumbnail size screen images (click anywhere on thumbnail to restore it). Each button corresponds to a different sized image, from half size to one-sixteenth.
38 VirtKeys Menu Clicking an y button in the top half of the window simulates pressing and releasing the indicated ke y . In the bottom area of the screen, clic king will simulate the indicated Meta key being pressed. Y ou may then click in the top par t to send another ke y and release the Meta key at the same time.
39 Video T uning Menu Use the A uto Everything button to automatically fine-tune all three adjustments. If the test pattern for Color Offset calibr ation is not present on the screen, then the Color Offset adjustment is skipped.
40 Color Offset Color Offset is a fine tuning adjustment that requires the use of a test patter n. There is a cop y of the test patter n availab le on the Help! menu of the integrated web ser ver . Y ou must arrange for that image to be shown on the host computer .
41 dropping when moving windows horizontally . Y ou may use the Redra w button to correct these, or use a lower filter number . At minimum, these values m ust be greater than two . Flatness Filter T o improve compression ratios, the SVxx54DX4I will group adjacent pixels that are nearly the same colour and treat them as equal.
42 network. If the whole screen is changing, then the unit will send as much data as your netw ork connection and VNC client allo w . Network latency , which is the total time it takes for a pack et to get to • the SVxx54DX4I and come back, has the biggest impact on perceiv ed performance and usability .
43 buttons decrease or increase the parameter by a large amount. In the case of phase, this is four units and for all others, ten units. The - and + buttons decrease or increase the parameter by one unit. The middle button sets the parameter to the middle value.
44 Disk Control Menu Status: Shows the current disk type. This can be changed through the web interf ace. Access: Shows the number of completed read and write operations . Disk Owner: Which PC por t has control of the disk. Only one por t may access it a time.
45 Accessing KVM Features OSD Operations Star t the OSD (On-Screen Display) by pressing the left <CTRL> or <ScrLk> ke y twice within one second.
46 OSD Function Key s Please Note: Channel names can only be changed through the web interface . Changing Y our Configuration After the initial power up , any device can be moved, added or removed from any por t on the KVM without powering down the switch.
47 Using the Modem feature NO TE: Requires an RJ45 to DB9 adapter. Please see StarT ech.com par t number(s): GC98FF (DB9 Female to RJ45 Female Adapter) or GC98MF (DB9 Male to RJ45 Female) as applicab le.
48 Connecting a Modem The SVxx54DX4I will work with virtually any Hay es-compatible modem that recognizes the standard A T command set. Some modem manuf acturers offer “enter pr ise” grade modem p.
49 reflect the line conditions at the time the connection is made. The ser ial por t can be used for serial por t configuration when the modem is connected. It requires the use of a null modem serial cable. Place the modem near the SVxx54DX4I and an availab le telephone 1.
50 to activate it. The string included should work with the majority of modems and configures the follo wing connection proper ties: answ er incoming calls on the first ring, enable hardware flow control, and lock the connection speed.
51 Click 3. Create a new connection under Netw ork T asks. The 4. New Connection Wizard window will open. Click Next . Select 5. Connect to the Internet , then click Next . Select 6. Set up my connection manually , then clic k Next . Select 7. Connect using a dial-up modem and click Ne xt .
52 This, and the IP address of the SVxx54DX4I, cannot be modified. The follo wing TCP/IP por t numbers are assigned for a PPP connection, regardless of the settings configured in the Web interf ace .
53 Modem T roubleshooting Guide The f ollowing messages will appear in the system log on the Status screen in the W eb interf ace and ma y help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is star ting.
54 redirected without their knowledge. Cer tificates are issued by trusted third par ties called Cer tificate Authorities (CAs) and contain essential details about a site that must match the inf or mation supplied to y our Web browser .
55 the Update security cer tificate link. When prompted, choose 2. Open . A Window will appear that off ers information about the cer tificate. 3. Click Install Certificate . The 4. Cer tificate Impor t Wizard will appear . Select Automatically select the cer tificate store … (default) and click Ne xt .
56 Built -in T erminal Emulation The built in T er minal Emulator is an ANSI ter minal that allows local users (Directly connected or via the User station) the ability to initialize a command prompt shell to connect to remote and local devices via SSH, T elnet and directly connected serial por ts.
57 How to create a New Connection (Using the Wizard) Use the arrow k eys or underlined letter to select “Create ne w 1. connection (using wizard) Select your connections method or protocol (example: SSH, T elnet, 2.
58 If y ou are choosing “Direct”, use the screens that follo w to choose the 3. appropriate setting for your ser ially attached device. If you choose SSH or T elnet, the following screen will ask you for the Host Name or IP address of your remote connection: Enter the specific por t number used by the device to which you are 4.
59 Next you will be asked to declare any alter native SSH options. 6. Last, you will be asked to provide a meaningful name for this newly 7. created connection. Then sa ve the configur ations. Once you ha ve created your ne w connection you will see it listed abov e the other commands in the main menu.
60 Highlight the connection you wish to remo ve and press enter . Please Note: Anyone can create a connection, but only the Admin has the right to remove them. Other Commands: Directly enter a command Allows the user to enter a command shell and connect to a remote system etc.
61 T roubleshooting Forgotten master passw ord Y ou can reset the master password using the serial interf ace on the unit. Use the S command, and type a new password.
62 public k ey of this host and doesn’t re-issue this warning. Certificate warning shown when connecting via HTTPS. It is nor mal f or a warning dialog to be shown when connecting via HTTPS . The SSL cer tificate SVxx54DX4I uses is created when the unit is first produced.
63 Serial Interface Pinout RJ45 DB9 (male) Signal 1 6 DSR (input) 2 1 DCD (input) 3 4 DTR (output) 4 5 GND 5 2 RxD (input) 6 3 TxD (output) 7 8 CTS (input) 8 7 R TS (output) N/A 9 RI (not used) The DB9 side is wired as DCE (same as a computer).
64 T echnical Specications Maximum Recommended Resolution 1280 x 1024@ 60Hz Maximum Supported Resolution 1600 x 1200 @ 60 Hz Host Connectors SV1654DX4I: 16 x RJ45 SV3254DX4I: 32 x RJ45 Console Conn.
65 Operation Temperature 0°C to 40°C (32°F to 104°F) Humidity 80% rh, nc Dimensions 310 x 440 x 44 mm W eight 2200 grams (4.5 Lbs) Electrical 100-240 V AC , 0.
66 T echnical Support StarT ech.com’ s lifetime technical suppor t is an integral par t of our com- mit-ment to provide industr y-leading solutions. If y ou ever need help with your product, visit www .star tech.com/suppor t and access our com- prehensive selection of online tools , documentation, and downloads.
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An important point after buying a device StarTech.com SV3254DX4I (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought StarTech.com SV3254DX4I yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data StarTech.com SV3254DX4I - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, StarTech.com SV3254DX4I you will learn all the available features of the product, as well as information on its operation. The information that you get StarTech.com SV3254DX4I will certainly help you make a decision on the purchase.
If you already are a holder of StarTech.com SV3254DX4I, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime StarTech.com SV3254DX4I.
However, one of the most important roles played by the user manual is to help in solving problems with StarTech.com SV3254DX4I. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device StarTech.com SV3254DX4I along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
