Instruction/ maintenance manual of the product TSP828L Series Star Micronics
Go to page of 50
Label PRINTER TSP828L SERIES Har d ware Manual.
Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
T ABLE OF CONTENTS 1. Unpacking and Installation .................................................................................................. ................. 1 1-1. Unpacking ....................................................................
– 1 – 1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Fig. 1-1 Unpacking If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part.
– 2 – 2. Parts Identification and Nomenclature Dual Interface Model Printer cover Open this cover to load or replace paper. Do not open the cover while printing. Power switch Used to turn on/off power to the printer. Control panel Features LED indicators to indicate printer status and switches to operate the printer.
– 3 – Choosing a place for the printer Before actually unpacking the printer , you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. ✓ Choose a firm, level surface where the printer will not be exposed to vibration.
– 4 – 3. Setup 3-1. Connecting the Cable to the PC 3-1-1. USB Interface cable Connect the USB interface cable to a USB port of your PC. Note: The dialog shown below may appear on your PC screen if.
– 5 – 3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. 3-2-1. USB Interface Cable Af fix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration.
– 6 – 3-2-2. RS-232 Interface Cable (1) Make sure the printer is turn of f. CAUTION Befor e connecting/disconnecting the interface cable, make sur e that power to the printer and all the devices connected to the printer is turned off. Also make sur e the power cable plug is disconnected fr om the AC outlet.
– 7 – (5) Connect the interface cable to the connec- tor on the rear panel of the printer . (6) Fasten the connector clasps. Parallel interface cable 3-3. Installing the Printer Software Here is the procedure for installing the printer driver and utility software, which are stored on the supplied CD-ROM.
– 8 – 3-4. Connecting the AC Adapter Note: Before connecting/disconnecting the AC adapter , make sure that power to the printer and all the devices connected to the printer are turned of f. Also make sure the power cable plug is disconnected from the AC outlet.
– 9 – Power switch 3-5. T urning Power On Make sure that the Power cord has been connected as described in 3-4. T urn ON the power switch located on the front of the printer .
– 10 – 3-6. Loading the Roll Paper 3-6-1. Thermal Label Roll Paper (Peel Mode) CAUTION When using a thermal label r oll paper , do not install the tension bar , two tension folders, and two springs; otherwise, a paper jam could r esult. (1) Check that dip switch 1-8 is ON (default: thermal label roll paper).
– 11 – (6) Peel of f a label that is within 150 mm from the end of the roll paper , and place the roll paper in the direction shown. (7) Pull out the end of the backing paper to- wards you. (8) Close the inner cover , and firmly press both its ends.
– 12 – (9) T urn the end of the backing paper back- ward. (10) Push both sides of the printer cover with your hands as shown, until the printer cover is securely closed. (1 1) Gently pull the end of the backing paper to take up the slack in the roll paper .
– 13 – 3-6-2. Thermal Label Roll Paper (T ear Bar Mode) CAUTION When using a thermal label r oll paper , do not install the tension bar , two tension folders, and two springs; otherwise, a paper jam could r esult. (1) Check that dip switch 1-8 is ON (default: thermal label roll paper).
– 14 – (6) Peel of f a label that is within 100 mm from the end of the roll paper , and place the roll paper in the direction shown. (7) Pull out the end of the backing paper to- wards you. (8) Check that the power switch is ON. (9) Leaving the backing paper as is, close both the outer and inner covers.
– 15 – (1 1) Press the FEED button to bring up the leading edge of the roll paper . Note: If the leading edge of a label is not detected after 300 mm or more of the roll is fed, the printer will determine that it is out of paper , and will stop. Redo the loading of the roll paper from the beginning.
– 16 – (6) If the thickness of the paper is 65 to 99 µ m, install the tension bar on the printer as shown. If the thickness of the paper is 100 to 150 µ m, it is not necessary to install the tension bar . Note: Firmly press the tension bar until it clicks into place.
– 17 – (8) Pull out the end of the roll paper towards you. (9) Leaving the paper as is, close both the outer and inner covers. Push both sides of the printer cover with your hands as shown, until the printer cover is securely closed. (10) Cut the portion of the paper that extends from the front cover .
– 18 – W ARNING • Do not touch the tear bar blade. - Ther e is a tear bar blade inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in pr ogr ess, never put your hand into the outlet even when printing is not in pr ogr ess.
– 19 – 4. Thermal Roll Paper Specification When consumable parts have run out, use those specified below . Note: Access the following URL for the information of the recommended paper . http://www .star-m.jp/eng/dl/dl02.htm 4-1. Thermal Label Roll Paper • Backing paper width: 45 ± 0.
– 20 – • Recommended label paper: Print Density and Speed Settings Depending on the type and thickness of the paper , it may be necessary to change the settings for print density / speed.
– 21 – • Recommended label paper specifications: Use roll paper that meets the conditions below . Printing direction Base material (label paper) Peel paper (backing paper) 32 to 300 (label length) A=36 to 304 (label pitch) 41 to 108 ± 0.5 (label width) 45 to 112 ± 0.
– 22 – • Black Mark Specifications (1) Black mark pitch Set the black mark pitch A to be within a range of 36 to 304 mm. (2) Black mark dimensions Set the black mark dimensions to be printed in accordance with the recommended black mark label paper specifications below .
– 23 – (6) Ef fective printing range when using label paper with black mark specifications. 2.5 minimum (left margin) 103 (effective print width: 68 characters, using font A) {2.
– 24 – 4-2. Thermal Roll Paper • Paper width: 45 ± 0.5 mm to 1 12 ± 0.5 mm • Paper thickness: 65 µ m to 150 µ m • Roll paper outer dimensions Roll diameter: ø1 10 mm maximum roll diameter Overall width: 45 ± 0.
– 25 – 5. Control Panel and Other Functions 5-1. Contr ol Panel 1 POWER lamp (Green LED) Lights when the power is ON. 2 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp. 3 FEED button Press the FEED button to feed roll paper .
– 26 – 2) Non-recoverable errors Error Description Head thermistor error Power voltage error EEPROM error Flash access error SRAM error POWER Lamp Off Off Off Off Off ERROR Lamp Flashes at 1.5-second inter- vals Flashes at 2-second intervals Flashes at 0.
– 27 – 5-4. Adjusting the Sensors This printer is equipped with three types of paper sensors. A. Label roll paper transmission type sensor This sensor detects the presence of the backing paper for the label roll paper .
– 28 – (6) If the two lamps remain ON after flashing, it means that the sensor is adjusted properly and does not require further adjustment. (7) If both the ERROR and POWER lamps are OFF , use a plastic slot screwdriver to turn and adjust the VR3 knob to a position in which both the ERROR and POWER lamps are ON.
– 29 – (5) Press and hold the FEED button, and turn ON the power switch of the printer . The two lamps will flash on the control panel to indicate that the sensor adjustment mode has been activated. After the lamps flash, release your finger from the button.
– 30 – (6) After the lamps have flashed, turn the VR1 knob fully counterclockwise. The adjustment has been completed if the POWER lamp is ON. Proceed to (8). The ERROR lamp may be ON or OFF . (7) If the POWER lamp is not ON, turn and adjust the VR1 knob to a position in which both the ERROR and POWER lamps are ON.
– 31 – 6. Preventing and Clearing Paper Jams 6-1. Pr eventing Paper Jams The paper should not be touched during ejection and printing. Pressing or pulling the paper during ejection may cause a paper jam or line feed failure. 6-2. Removing Paper Jam If a paper jam occurs, clear it as described below .
– 32 – 7. Periodic Cleaning At times, the printer might leave some characters partially unprinted due to paper particles or debris from the adhesive used on label paper . As a preventive measure, clean the printer regularly every month or after printing 200,000 lines.
– 33 – 8. Specifications 8-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 150 mm/sec. (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 104 mm (5) Roll paper Refer to chapter 4 for details on the recommended roll paper .
– 34 – 8-2. Interface • Bidirectional parallel interface: IEEE 1284 compatibility and nibble modes • Dual interface: RS-232 D-Sub 9 pin USB USB type-B connector 8-3. Electrical Characteristics (1) Input: 100 to 240V AC, 50/60 Hz (2) Output: DC 24V ± 5% (3) Current Consumption Operating: Approx.
– 35 – (%RH) 34 ° C 90% RH 40 ° C 65% RH 45 ° C 50% RH 90 80 60 40 20 10 01 0 2 0 Temperature ( ° C) Operating environment range Relative humidity Operating temperature and humidity range 30 40 50 8-4.
– 36 – 9. Dip Switch Setting T wo DIP switches are provided at the bottom of the printer , and can be set as given in the table below . Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings.
– 37 – 9-1. Parallel Interface T ype ON ON OFF OFF DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment V.
– 38 – 9-2. Dual Interface T ype <Switching the Dual Interface Modes> The dual interface enables the connection of an RS-232 interface and a USB interface, although they cannot be connected concurrently . The printer starts with the RS-232 interface at the time its power is turned ON.
– 39 – DIP-SW 2 Switch Function ON OFF 2-1 2-2 Always ON Should be set to on 2-3 2-4 The factory settings of DIP switch are all on. 9-2-2. RS-232 Interface T ype ON ON OFF OFF DIP-SW 1 Switch Func.
– 40 – DIP-SW 2 Switch Function ON OFF 2-1 2-2 Always ON Should be set to on 2-3 2-4 ■ DIP Switch 3 The factory settings of DIP switch are all on. The following is the procedure for changing the settings on DIP switch No. 3. 1. T urn off the printer and all components connected to it.
– 41 – DIP-SW 3 Switch Function ON OFF 3-1 Baud Rate See table below 3-2 3-3 Data Length 8 bits 7 bits 3-4 Parity Check Disabled Enabled 3-5 Parity Odd Even 3-6 Handshake DTR XON/XOFF 3-7 Should n.
– 42 – Parallel interface connector (printer side) This connector mates with an Amphenol 57-30360 connector 10. Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate specification manual for details.
– 43 – 1 1. Dual Interface 1 1-1. RS-232 Interface 1 1-1-1. Interface Specifications 1 Data transmission method: Asynchronous serial interface 2 Baud rate: Selectable from 4800, 9600, 19200, 38400 bps (Refer to “ 9. DIP Switch Setting ” .) 3 W ord length Start bit: 1 bit Data bit: 7 or 8 bits (selectable.
– 44 – 1 1-1-2. Connectors and Signal Names RS-232 Pin No. Signal name Direction Function – FG — Frame ground 1 N.C — Not used 2 RXD IN Receiving data 3 TXD OUT Transmission data 4 DTR OUT Indicates whether data receive from host is enabled or disabled.
– 45 – 1 1-1-3. Cable Connections The followings are a recommended interface cable connections. Note: Use shielded wire less than 3 m in length. 1 1-2. USB Interface 1 1-2-1. USB Function 1. General Specification: Conforms to USB 2.0 Specifications 2.
– 46 – 12. Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual.
2006.01.18 Printed in China, 80870460CD ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushiny a, Shimizu-ku, Shizuoka, 42 4-0066 J apan T el: 0543-47-0112, F ax: 0543-48-5013 Please access the follo wing URL http://www .star-m.jp/ eng/dl/dl02.
An important point after buying a device Star Micronics TSP828L Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Star Micronics TSP828L Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Star Micronics TSP828L Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Star Micronics TSP828L Series you will learn all the available features of the product, as well as information on its operation. The information that you get Star Micronics TSP828L Series will certainly help you make a decision on the purchase.
If you already are a holder of Star Micronics TSP828L Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Star Micronics TSP828L Series.
However, one of the most important roles played by the user manual is to help in solving problems with Star Micronics TSP828L Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Star Micronics TSP828L Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
