Instruction/ maintenance manual of the product SPH-M400 Sprint Nextel
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SPH - M4 0 0 U s e r G u i d e ©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademar ks of their respective owners..
TOC i Table of Contents Get Started .................................................................................................................................... 1 Set Up Your Phone ..............................................................
TOC ii Speed Dialing ............................................................................................................... 21 Plus (+) Code Dialing .............................................................................................
TOC iii Abbreviated Dialing ...................................................................................................... 37 Call Answer ................................................................ ........................................
TOC iv My Stuff Manager ......................................................................................................... 57 GPS Services .........................................................................................................
TOC v Viewing the Countdown ................................................................................................ 76 Managing the Schedule Alerts ..................................................................................... 76 Erasing Events .
Get Started 1 Get Started This section gives you all the information you need to set up your phone and Sprint service the first time. Set Up Your Phone Activate Your Phone Set Up Voicemail Sprint Account Information and Help Set Up Your Phone You must first install and charg e the battery to begin setting up your phone.
Get Started 2 Replace the battery compartmen t cover, making sure all the tabs are secure and there are no gaps around the cover. 2. Insert the USB cable into the phone’s Charge r/Accessory jack. 3. Plug the charging head into a standard AC power outlet.
Get Started 3 Note : The front LED turns red to indicate the batter y is currently charging. ► When the phone is powered off, plug the flat en d of the charger into the phone’s charger jack and the other end into an electrical outlet. The phone turns on and indi cates its charge state via the battery icon.
Get Started 4 1. Turn on your new phone. (Make sure the old one is turn ed off.) Your phone will automatically attempt Hands -Free Activation. 2. Follow the on-screen prompts to complete th e activation process. 3. After you have completed the wizard, make a phone call to confirm your activation.
Get Started 5 Sprint Account Passwords As a Sprint customer, you enjoy unlimite d access to your personal account information, your voicemail account, and your data s ervices account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Get Started 6 ● Press to check minute usage and account balance. ● Press to make a payment. ● Press to access Sprint Customer Care. From Any Other Phone ● Sprint Customer Service: 1- 888 - 211 - 4727 . ● Business Customer Service: 1- 888 - 788 - 4727 .
Phone Basics 7 Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and in formation that are important to you. The topics in this section will introduce the basic functions and features of your phone.
Phone Basics 8 Your Phone ’s Layout The illustrations and descriptions below outline your phone ’s basic layout. Key Functions ● Display displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, and the gre eting.
Phone Basics 9 ● Mi c allows other callers to hear you clearl y when you are speaking to them. ● B ack Key deletes characters and numbers from the display in text entry mode. When in a menu, pressing the Back key returns you to the previous menu. This key also allows you to retur n to the previous screen in a data session.
Phone Basics 10 Turn Your Phone On ► Press and hold . Turn Your Phone Off ► Press and hold . Your screen remains blank while your p hone is off (unless the battery is charging). Your Home Screen The H ome screen is the starting point for your phone’ s applications, functions, and menus.
Phone Basics 11 1x Data Status – 1x data service is availa ble. When active, the icon is animated. 3G/2G Data Dormant – 3G/2G data se rvice is currently dormant. Battery – Shows your current batte ry charge level. (Icon shown is fully charged.) Low battery – Shows your curre nt battery charge level is low.
Phone Basics 12 Alarm – An alarm has been set on your phone. Missed Alarm – You have missed an a larm event. Calendar Event – You have a pendi ng event scheduled. Multiple Alerts – You have multiple al ert messages. Self Timer – The self-timer functio n is enabled.
Phone Basics 13 Bluetooth Headset Connected – The Bluetooth Headset is connected and visible. Bluetooth Hidden – The phone is hidden to other Bluetooth phones and not transmitting its information. Text Message – You have new text mess ages. Voicemail – You have new voicemai l messages.
Phone Basics 14 thr ee time s fo r “ c”; or pres s onc e f or “ p,” twi ce for “q,” th ree tim es f or “r,” or fo ur t ime s fo r “s. ” 1. Select the Abc mode. 2. Press the corresponding keys rep eatedly until the correct letter appe ars.
Phone Calls 15 Phone Calls With the Sprint National Network and y our phone, you can enjoy clear calling across the country. Make Phone Calls Re ceive Phone Calls Voicemail Phone Call Options Logs Make Phone Calls There are several convenient ways to place calls from your p hone.
Phone Calls 16 You can also place calls from your phon e by speed dialing numbers from your Contacts using your History listings and Voice Services. Call from Logs You can make a call directly from your History li st. 1. Press > History . 2. Highlight an entry and press .
Phone Calls 17 My Phone # (left softk ey) to display your MSID and device phone number d uring an emergency call. Unlock (right softkey) to unloc k your phone (appears only if the ph one is locked). Exit Emergency Mode 1. Press to end a 911 call.
Phone Calls 18 If you set CALL ANSWER to Talk Key , you also see the following options. To select an opti on, highlight it and press . ● Answer to answer the incoming call . ● Silence to set the ringer to silent mode. ● Send to VoiceM ail redirects the call to your voicemail.
Phone Calls 19 ● By sounding the assigned ringer type. ● By displaying within the Notifications area of the Status bar when a single new unheard voicemail message is received. Phone Call Options Your phone application provides many usefu l features and options to help you make the most of your calling experience.
Phone Calls 20 1. Place your call to the first recipie nt. 2. Once you have established th e connection, press OPTIONS (right s oftkey) > 3-way call . (Your first call is automatically put on hold.) 3. Select one of the following: Contacts to choose a caller fro m your Contacts list.
Phone Calls 21 ● Messages to display your current messa ges (Voicemail, text messages, etc.). ● Recent History to view your c all histories. ● Tools to access the Tools menu. For more information, see Tools and Calendar . Speed Dialing You can s tore up to 98 numbers in your p hone’s speed dial memory.
Phone Calls 22 Shortcut : You can also press from standby mode to display your recent calls. Note : Logs record only calls that oc cur while the phone is turned on. If a call is received while your phone is turned off, it will not be included in your phone’s history .
Phone Calls 23 Save/Contact Details to view conta ct information. Note : This option displays only when the numbe r is saved to the list of Contacts. Clear Logs Follow these steps to clear the Logs list . 1. Press . 2. Press OPTIONS (right softkey) > Delete All .
Settings 24 Settings The following topics provide an overview of items you can change usin g your phone’s Settings menus. Display Volume Ringers Accessibility Phone Information Lock Phone Location P.
Settings 25 Select Wallpaper for the Home Screen 1. Press > Settings /Tools > Settin gs > Display > Main Screen > Wallpaper . 2. Select No Image , Take New Picture , My Albums , Downloaded , or Pre loaded and press . 3. When you have selected the image you want us e as your wallpaper, press ASSIGN (left softkey).
Settings 26 All Contacts to assign the s elected picture to all entries in your contacts lis t. One Contact to assign the pi cture to a single entry in your contacts list. 3. Select No Image , Take New Picture (see Take Pictures ) , My Albums , Downloaded or Preloaded and press .
Settings 27 ● Backlight Dim is set to Alw ays Dim . ● Backlight Off is set to 15 seconds . ● Keypad light is set to Off . Activate PowerSave Mode 1. Press > Settings /Tools > Settin gs > Display > PowerSave Mode. 2. Press On to activate the feature.
Settings 28 3. Use your navigation key to scroll through the available ringers. Pres s PLAY (left softkey) to play a sample ringer. 4. Press to assign a ringer To assign a ringer to One Contact: 1. Select Contact Entries > One Cont act . 2. Highlight a single contact and p ress ASSIGN (left softkey).
Settings 29 2. Select Downloaded , Preloaded , or No Ring er . 3. Use your navigation key to scr oll through the available ringer s. Press PLAY (left softkey) to play a sample ringer as you highlight each option. 4. Press to assign your s elected ringer .
Settings 30 Display Themes Voice Recognition You can use your phone’s built -in automatic speech recognition (ASR) software to dial a p hone number in your Contacts or to l aunch phone functions.
Settings 31 2. Select About . Voice Guide Voice Guide provides audible ou tput of selected menu items. For exampl e, in GRID VIEW of the main menu, if you highlight MESSAGES you will hear “ Message s .” Enable Voice Guide 1. Press > Settings /Tools > Settings > Accessibility > Voice Gu ide > Reado ut .
Settings 32 Phone Information Your phone provides information specifi c to your phone, such as the phone number, memory status, an icon glossary, your phone's software versio n, advanced information (channel, frequency, etc.), and information about your account.
Settings 33 Locking Your Phone 1. Press > Settings /Tools > Settings > Lock Phone and enter your lock code. 2. Select Lock Now . Unlocking Your Phone You must enter you lock code to unloc k your phone. 1. From standby mode, press UNLOCK (right softkey).
Settings 34 Note : Turning Location on will allow the network to d etect your posi tion using GPS technology, making some Sprint applic ations and services easier to use. Turning Location off will disable the GPS location function for al l purposes except 911, but wi ll not hide your general location based on the c ell site serving your call.
Settings 35 3. If this is your first time to setup these control s, you will be asked to setu p a parental lock code that manages the areas tha t will be locked via this menu. Enter a new four- digit Lock code . Re -enter the new code and press DONE (left softkey).
Settings 36 Web to restrict access to all data features such as Internet and othe r data usage. Camera to restrict access to the Camera functionality. Force Location On to protect GPS activity. Set the feature to On to a lways enable the GPS feature or Off to never al low access to GPS capabilities.
Settings 37 4. Press DONE (left softkey) to delete t he information from your ph one. Change Lock Code You can change your lock code in the Reset/Delete menu as well as through the menu. For more information, s ee Lock Phone . 1. Press > Settings /Tool s > Settings > Reset/Delete .
Settings 38 Activate the Contact Match Feature 1. Press > Settings /Tools > Settings > Others > Co ntact Match . 2. Select On or Off . Call Answer Select how to answer incoming call s on your phone: whether you want to press the Talk key, to press any number key, or simply to op en the phone.
Settings 39 Word Comple tion : Set to On to have XT9 Predictive Text insert th e most likely matching word entered automatical ly as you enter text, or choos e Off . Use My Words : Set to On to h ave XT9 Predictive Text use words from your Personal Dictionary over other possible matches, or choose Of f.
Settings 40 ► Press > Settings /Tools > Set tings > Others > Data > Update Data Profile . (To cancel, press before completing the upda te.) Contact Match The Contact Match feature allows you to choose whether or not contacts matching the numbers you enter into the keypad display under the en try screen.
Settings 41 Note: If you’re on a call when you leave the Natio nwide Sprint Network , your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your phone off and on again to reconnect to the network.
Settings 42 Hide/Show Secret to view the l ist of hidden contacts. My Name Card to enter information into a new personal name card or view information in your existing name card . Services to access shortcut dialing numbers for customer services.
Settings 43 2. Highlight a navigation key direction ( Left Navigation , Right Navigation , Up Navigation , Down Navigation ) an d press . 3. H ighlight a shortcut and press . (If there are additional levels available, press before selecting your shortc ut.
Contacts 44 Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you e nter and save directly in your phone .
Contacts 45 5. Highlight a label for the entry ( Mobil e , Home , Work , Pager , Fax , or Others ) and pres s . 6. Highlight the additional option or options you want to add: Add Photo to assign a picture to the entry. Add Number to add a phone number to the entry.
Contacts 46 To access a Co ntacts entry’s options: 1. From the Home screen, press CONTACTS (right softkey). - or - Press > Contacts . 2. Highlight an entry and press . New Group to create a new group in which to assign contacts. Edit Contact to display the contact detail s screen and edit the current information.
Contacts 47 1. Search for an existing contact name and press to save the new number. 2. Highlight a label for the entry ( Mobil e , Home , Work , Pager , Fax , or Others ) and pres s .
Contacts 48 5. Highlight a picture using the navigati on keys and press ASSIGN (left s oftkey). If you selected Take New Pictu re , the camera will launch. Take a new picture an d press ASSIGN (left softkey). See Take Pictures for more information.
Contacts 49 1. Press and highlight a contact. 2. Press OPTIONS (right softkey). Select on e of the following: Replace to remove the selec ted contact and add a new one in its pl ace. For more information, see Add an ICE Contac t . Remove to remove the select ed contact, thereby creating an free space for another one.
Contacts 50 3. Scroll up or down the Contact entry li st using the Up and Down Navigation Keys . 4. Highlight an entry and press . A checkmark displays on the left side of the selected Contact entry. You can select multi ple entries using the same process.
Accounts and Messaging 51 Accounts and Messaging With Sprint service and your phone’s mess aging capabilities, you have the opportunity to share information through many different chan nels and accounts.
Accounts and Messaging 52 Entering Text Using the Keypa d Your phone provides convenient wa ys to enter letters, numbers, and symbols when ever you are prompted to enter text (for example, when addi ng a Contacts entry or when using text messaging). Selecting a Text Input Mode 1.
Accounts and Messaging 53 Set Callback # to add a phone number in the heading informing the recipient of alternate means to respond to the message.
Accounts and Messaging 54 Note : Preset messages make composin g text messages easier by allowing you to enter quic k messages, such as “Meet me at ,” “C an I call you? ,” or a customized message of your own.
Applications and Entertainment 55 Applications and Entertainment All your phone’s features, such as appli cations, downloading games, ringers, and more, and shopping are accessible through the Applica tions list.
Applications and Entertainment 56 Downloading Games, Ringers, and More You have access to a dynamic variety of downlo adable content, such as games, ringers, wallpapers, and other appl ications.
Applications and Entertainment 57 Download a Selected Item 1. From the information page, select Buy . (The item will do wnload automatically. When you see the New Download screen, you have s uccessfully downloaded the item to your phone.) Note : If you have not previously purchas ed an item, you will be prompted to create your purchasing profile.
Applications and Entertainment 58 3. Select an option to continue: Select Use / Run / View to assign the downloaded item (or to start, in th e case of a game or an application). Your data s ession will end, and you will be redirected to the appropriate phone menu screen.
Applications and Entertainment 59 1. Press > Web . Note : If Net Guard is enabled and dis played, press OK (right softkey) to continue and launch the Web. For more information, see Data . 2. Press Navigation (l eft softkey) and enter http://SFL.sprint.
Web and Data 60 Web and Data The following topics address your ph one’s d ata connections and the built-in Web browser. Additional data-related feature s can be found in Accounts and Messagi ng , Applications and Entertainment , and Tools and Calendar .
Web and Data 61 Updating Your User Name If you choose to cha nge your user name and select a new o ne online, you must then update the user name on your phone. ► Press > Settings /Tools > Settings > Others > Data > Update Data Profile .
Web and Data 62 Softkeys During a data session, the bottom line of your phone’s di splay contains one or more softkeys. These keys are shortcut control s for navigating around the Web, and they correspond to the softkeys directly below the phone’s display screen.
Web and Data 63 Going Back To go bac k one page: ► Press the BACK key on your phone. Going Home To return to the home page from any other page: ► Press TOOLBAR (right softk ey) > MY HOMEPAGE . Data Services FAQs Check our list of FAQs to answer ques tions you may have about your phone's data service s.
Web and Data 64 You can sign out without turning off your phone ; however, you will not be able to browse the Web or use other data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice s ervices.
Web and Data 65 Send this page to copies the cu rrent Web address and attaches it to an outgoing text message. Clear private data allows you to delete the current browsi ng history, browser cache, cookies, and stored passwords. Help provides browser shor tcut information.
Camera 66 Camera Taking pictures with your phone’s built -in camera is as simple as choosing a subj ect, pointing the lens, and pressing a button. Take Pictures Camera Settings Sending a Picture Assigning Photos Take Pictures You can activate the phone’s camera mode to take pictures whether the phone is open or closed.
Camera 67 4. Press to return to camera mode to take another picture. Take a Picture with the Phone Closed Note : The keys are locked when the phone is closed. Press and hold the c amera key and volume down key together to unlock the keys. 1. Press and volume down key together .
Camera 68 Adjusting Color Tones Adjusting the Quality Adjusting the Shutter Sound Adjusting the Grid Adjusting the Brightness Shooting Mode You can choose from five different shootin g modes with your phone's camera. Note : Single Shot is the def ault camera function that allows you to take one sh ot at a time.
Camera 69 2. Highlight an option and press : Off to deactivate the multiple shots option. 4 to take a series in mosaic format. Note : The Mosaic setting will automaticall y set the shot image size to 240 x 320. 3. Move the camera toward the de sired direction.
Camera 70 1. From camera mode, press OPTIONS (right softkey) > SHOOTING MODE > Night Shot . 2. Highlight an option and press : Off to deactivate the night shot option. On to activate the night shot option. 3. Move the camera toward the de sired direction.
Camera 71 Adjusting Color Tones Select a color tone for your phot os. 1. From camera mode, press OPTIONS (right softkey). 2. Use the right navigation key and highl ight EFFECT . 3. Use your right and left navigation keys to view th e color previews. 4.
Camera 72 Sending a Picture Once you have taken a photo, you ca n use the messaging c apabilities of your phone t o instantly share it with family and friends. Send a Photo to a Contact 1. Take a picture. 2. With the picture displayed, press SEND (left softkey).
Camera 73 3. Highlight an entry and press to assign the picture..
Tools and Calendar 74 Tools and Calendar Learn how to use many of your phone ’s productivity -enhancing features . Alarm Calendar Blueto oth Updating Phone Voice Service Calculator Device Self Service World Time Memo Pad Voice Memos Alarm Your phone comes with a built -in alarm clock that has multiple alarm capab ilities.
Tools and Calendar 75 Select an interval of 5 minutes , 10 Minutes , 15 Minutes , 20 Minutes , or Off to disallow the Snooze feature. 8. Select a Vol ume level using th e right and left navigation keys.
Tools and Calendar 76 4. Select an event type using your navi gation keys to scroll left or rig ht. 5. Select an alarm time for the event using yo ur navigation keys to scroll le ft or right. You can choose No Alarm , On Tim e , 10 Min. Before , 30 Min.
Tools and Calendar 77 Manage Schedule Alerts ► To silence the alarm and reset the schedul e, press any key except the navigation keys. - or - ► To view additional options, press one of the following: Snooze silences the alarm and sched ules it to replay again in 10 minutes.
Tools and Calendar 78 Pairing Bluetooth Phones Turning Bluetooth On a nd Off Before using Bluetooth, you must turn it on . By default, your phone’s Bluetooth feature is set to Off . Turning Bluetooth on ma kes your phone “discoverable” by other in -range Bluetooth phones.
Tools and Calendar 79 Pairing Bluetooth Phones The Bluetooth pairing process allows you to establish trusted connections between your phone and another Bluetooth phone . When you pair phone s, they share a passkey, allowin g for fast, secure connections while bypassing the discovery and authentication process.
Tools and Calendar 80 The screen displays “Say a command” and the phone prompts you to say the name of the command you want to use . To complete your task, simply follow the voice prompts . Available ASR commands incl ude: ● Call < name or # > to call an entry in your Con tacts list or a spoken phone number.
Tools and Calendar 81 Checking Phone Status Using ASR You can use ASR to obtain information abou t your phone: ● Status ● Time ● Signal Strength ● Network ● Battery ● My Phone Number To check the phone status u sing ASR: 1. Press and hold .
Tools and Calendar 82 2. Press SETTINGS (right softk ey) > Adaptation > Reset Voice > Yes (left s oftkey). To change the ASR mode: 1. Press and hold . 2. Press SETTINGS (right softk ey) > Audio Modes and select an option. Expert Mode to sound a beep only.
Tools and Calendar 83 The Tip ($) displays the amount you pay for a tip and You pay displays the total amount you pay on the bill . Eco Calculator Your phone comes with an eco c alculator that allows you to configure the amount you pay per gallon of fuel and the resulting efficie ncy of your car’s mileage.
Tools and Calendar 84 Compose a Memo 1. Press > Settings/Tools > Tools > Memo Pad > ADD NEW (left s oftkey). 2. Type your note using the keypad and press DONE (left softkey). Read a Saved Note 1. Press > Settings/Tools > Tools > Memo Pad .
Tools and Calendar 85 End the Recording ► Press o r FINISH (right softkey). Playing Voice Memos You can play and review the voice memos you have recorded. 1. Press > Settings/Tools > Tools > Voice Memo > Review . 2. Highlight the Memo you want to pla y and press REVIEW (left softk ey).
Tools and Calendar 86 3. Check the information and pr ess DONE (left softkey). Send a Voice Memo Message You can even send a voice memo as a mes sage. 1. Press > Settings/Tools > Tools > Voice Memo > Review . 2. Highlight the Memo you want to send and press OPTIONS (rig ht softkey) > Send Message .
Index 87 Index Accessibility Voice Guide, 31 Voice Recognition, 30 Acco unt, 4 Managing, 5 Passwords, 5 Accounts, 51 Activation, 3 Airplane Mode, 39 Alarm Setting, 74 Answering Calls Roam Enabled, 18 .
Index 88 Contact Match, 40 Contacts, 44 Accessing, 44 Add, 44 Contact Match, 40 Edit, 47 ICE Contacts, 48 List Options, 45 Save a Number, 46 Sending via Bluetooth, 49 Data, 39 Net Guard, 39 Update Pro.
Index 89 MMS Messaging, 51 Navigation Keys, 43 Phone, 15 Basics, 7 Layout, 8 Reset, 36 Phone Calls Emergency Numbers, 16 Make Calls, 15 Receive, 17 Using the Keypad, 15 Pictures Sending, 72 PowerSave .
Index 90 Options, 42 Text Messaging, 51 Tools, 74 Alarm, 74 Bluetooth, 77 Calculator, 82 Memo Pad, 84 Voice Service, 79 World Time, 83 TTY Options, 42 Text Telephone, 42 Turn Your Phone On and Off, 9 .
An important point after buying a device Sprint Nextel SPH-M400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sprint Nextel SPH-M400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sprint Nextel SPH-M400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sprint Nextel SPH-M400 you will learn all the available features of the product, as well as information on its operation. The information that you get Sprint Nextel SPH-M400 will certainly help you make a decision on the purchase.
If you already are a holder of Sprint Nextel SPH-M400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sprint Nextel SPH-M400.
However, one of the most important roles played by the user manual is to help in solving problems with Sprint Nextel SPH-M400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sprint Nextel SPH-M400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
