Instruction/ maintenance manual of the product VPCW211AXL Sony
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N User Guide P erson al Computer VPCW21 Se r ies.
2 nN Cont ents Before Use ................ ............. ............. ............. ............. ...... 4 Finding M ore about Your VAIO Co mputer ....... ............. 6 Ergono mic Cons ideratio ns ......................... ............. .... 10 Getting Started .
3 nN Trouble shooting .. ................... ............. ............. ............. .... 9 7 Computer Operat ions ............. ............. ............. ........... 99 System Upd ate / Se curity .............. ............. ............. .. 10 6 Recovery .
4 nN Before Use > Bef ore Use Congrat ulatio ns on your pur chase o f this Sony VA IO ® compute r and welc ome to the on-s creen User Guide . Sony ha s combin ed lea ding-edg e tech nology in audi o, video, compu ting, an d com municati ons to provide you with a state -of-the-ar t computi ng exper ience.
5 nN Before Use > About Models with Windo ws 7 Star ter On mo dels with t he Windo ws 7 Start er oper ating s ystem, y ou c annot use som e of th e featu res av aila ble on mode ls with other edit ions of th e Win dows 7 oper ating system .
6 nN Before Use > Finding More about Y our V AIO Computer Finding More about Y our V AIO Computer This sect ion prov ides suppo rt in formation about y our VAIO co mputer . 1. Printed Documentation ❑ Quick Star t Guide — A n ov er view of compone nts conn ection, s et-up infor mation, etc.
7 nN Before Use > Finding More about Y our V AIO Computer ❑ Pr ogr am help files — May be included with th e preinstal led software programs on your com puter . Y ou may be able to access t he help files fr om the help menu on a spe cific pro gram.
8 nN Before Use > Finding More about Y our V AIO Computer 3. Suppor t W eb Sites ❑ Sony online support web site The So ny onlin e supp ort web s ite prov ides instant ac cess to inform ation o n commonl y enc ountered problem s.
9 nN Before Use > Finding More about Y our V AIO Computer 4. Customer Inf or mation Center If you do not find th e info rmation you are look ing for at our site, y ou may c all Son y dire ctly. Y ou can find the conta ct num ber s on th e Sony on line sup port we b site.
10 nN Before Use > Ergon omi c Considerations Ergonomic Considerations You wil l be u sing you r compu ter as a p ortab le dev ice in a variet y of en vironme nts.
11 nN Before Use > Ergon omi c Considerations ❑ Viewing angle of the comp uter display – Use th e display tilting f ea ture t o find the b est po sitio n. Y ou can r educe eye strain and muscle fatigue by adjusting the tilt of the displ ay to the proper position .
12 nN Getting Sta rted > Getting Star ted This sect ion desc ribes h ow to ge t started using your V AIO com puter. ! Before starti ng your compute r for the first time, do not connect any other hardware that did not ori ginally come with your comp uter .
13 nN Getting Sta rted > Locating Controls a nd P or ts Locating Cont rols and P or ts Take a mome nt to id entify the contr ols and ports s hown on t he followi ng pag es.
14 nN Getting Sta rted > Locating Controls a nd P or ts A WIREL ESS swit c h (page 52 ) , (p age 56) B WIREL ESS in dic ato r (pag e 19) C "Mem or y Stick D uo" slo t* (page 39) D Media A.
15 nN Getting Sta rted > Locating Controls a nd P or ts Bac k A Batter y c onnec tor (pag e 22).
16 nN Getting Sta rted > Locating Controls a nd P or ts Right A USB por ts * (page 71) B Networ k (LAN ) por t (page 51) C Secur ity slot * Complia nt with the U SB 2.
17 nN Getting Sta rted > Locating Controls a nd P or ts Left A DC IN por t (page 20) B Air vent C Monitor por t (page 65) D Microp hone jack (pag e 70) E Headp hones jack (pag e 64).
18 nN Getting Sta rted > Locating Controls a nd P or ts Bottom A Built-in spea kers (stereo) B Air vent.
19 nN Getting Sta rted > About the Indicator Lights About the Indicator Lights Your c omput er is eq uipped with th e followin g indi cator l ights: Indicat or Functions Po w e r 1 I lluminates in .
20 nN Getting Sta rted > Connecting a P ower Sour ce Connecting a P ower Source You ca n use either an AC ada pter or a recharge able ba ttery pa ck for s upplyi ng power to your c omputer.
21 nN Getting Sta rted > Connecting a P ower Sour ce ✍ T o d isconnec t your compu ter compl etely from an A C power source, unp lug the AC adapter fro m the AC outle t. Make sure that the AC ou tlet is easi ly accessi ble. If you do n ot intend to use your co mputer f or an extend ed period of time, pl ace the co mputer in to Hibernate m ode.
22 nN Getting Sta rted > Using the Battery P ack Using the Batter y P ack The ba ttery pac k suppl ied with y our comput er is n ot fully c harg ed at th e time of de live ry. Installing/Remo ving the Batter y P ac k To install th e battery pack 1 T ur n off the c ompute r and cl ose the LC D scree n lid.
23 nN Getting Sta rted > Using the Battery P ack 3 Slide t he batte r y pack diagonal ly into the batte r y co mpar tment unti l the proj ection ( 2) on ei ther side o f the ba tter y compar tment fits into the cut ( 3) on eith er side of the b atter y pack.
24 nN Getting Sta rted > Using the Battery P ack 4 Push th e batter y pack down into th e compar tment unti l it cli cks into place. 5 Slide t he batter y LOCK switch in ward to secur e the batter y pack on the c omputer.
25 nN Getting Sta rted > Using the Battery P ack To remove the b attery pack ! Y ou may lo se data if you remove t he batte ry pa ck while you r comput er is on and no t connec ted to the A C adapte r or if you remove th e batte r y pack while the co mputer is i n Sleep mo de.
26 nN Getting Sta rted > Using the Battery P ack Charging the Batter y P ack The ba ttery pac k suppl ied with y our comput er is n ot fully c harg ed at th e time of de live ry. To charge th e battery pack 1 Install the batter y pack. 2 Connect t he com puter to a power source with the AC adapter .
27 nN Getting Sta rted > Using the Battery P ack ✍ Keep the b atter y pack in yo ur comput er while it i s dire ctly con nected to a n AC powe r source.
28 nN Getting Sta rted > Using the Battery P ack Extending the Battery Life When y our com puter is running on batte ry power , you ca n exte nd the b attery l ife usin g the follo wing me thods. ❑ Decrea se the LCD br ightnes s of your comp uter scre en.
29 nN Getting Sta rted > Shutting Down Y our Computer Safel y Shutting Down Y our Computer Saf ely To av oid lo sing uns aved data , be sure to shut do wn you r comput er prop erly, as desc ribed b elow. To shut dow n your computer 1 T ur n off any per iphe rals conn ected to the comp uter .
30 nN Getting Sta rted > Us ing the Power Savin g M ode s Using the P ower Sa ving Modes You can take adv antage of the power manage ment set tings to c onserve batte ry life. In add ition to the normal operati ng mode, your comput er has tw o dist inct power savin g modes to suit your pr eferenc e: Sleep a nd Hibe rnate.
31 nN Getting Sta rted > Us ing the Power Savin g M ode s Using Sleep M ode To activate Sle ep mode Click Sta rt , the arrow next to the Shut down button, an d Sleep . To retu rn to Norma l mode ❑ Press any key . ❑ Slide t he power switch (in the direct ion of G on th e s w itch) .
32 nN Getting Sta rted > Us ing the Power Savin g M ode s Using Hibernate Mode To activate Hibe r nate mode Pres s the Fn + F12 keys. Alterna tively, yo u can click St art , the arrow next to the Shut down butto n, and Hib ernat e . ! Do not move you r comp uter be fore its pow er indi cato r ligh t turn s off.
33 nN Getting Sta rted > Updating Y our Computer Updating Y our Computer Be sure to upda te your VAIO com puter wi th the fo llowin g softwar e applic ations so that t he compu ter can run more efficien tly and secu rely.
34 nN Using Y our V AIO Computer > Using Y our V AIO C omputer This se ction des cribe s how to ge t the mo st out of using y our VAI O compu ter. ❑ Using the K eyboard ( page 35) ❑ Using the T.
35 nN Using Y our V AIO Computer > Using the K eyboard Using the K eyboard Your k eyboar d has additiona l key s that per form mod el-spe cific ta sks . Combinations and Fun ctions with th e Fn K ey ✍ Some keyb oard funct ions can be used on ly after th e operatin g system is finish ed launch ing.
36 nN Using Y our V AIO Computer > Using the K eyboard Fn + (F12) : hiber nation Provides the lowest lev el of power consum pti on. When you ex ecute t his command, t he states of the system and the connected peripheral de vices are sav ed to the built - in storage de vice and the system power is t urned off.
37 nN Using Y our V AIO Computer > Using the T ouch P ad Using the T ouch P ad You ca n poin t to, se lect, d rag, and scro ll objec ts on the scr een usin g the tou ch pad . ✍ Y ou can di sabl e/enabl e the touc h pad whil e a mouse is connect ed to your com puter .
38 nN Using Y our V AIO Computer > Using the Built-in Camera Using the Built-in Camera Your co mputer is eq uipped wit h a bui lt-in MOTION EYE camera.
39 nN Using Y our V AIO Computer > Using "Memory Stick" Using "Memor y Stic k" "Memor y St ick" i s a compa ct, por tabl e, and ver satile I C rec ording m edia es pec.
40 nN Using Y our V AIO Computer > Using "Memory Stick" Inser t ing and Remo ving "Memor y Stic k" To insert "Memory Stick" 1 Loca te the "Mem or y S tick Duo" sl ot. 2 Hold "Me mor y Sti ck" with the arrow facing upward and p ointin g toward the slot.
41 nN Using Y our V AIO Computer > Using "Memory Stick" ! Before usi ng "Memor y Stic k Micro" ("M 2"), be sure to insert it in to an "M2" Duo adaptor . If you inse rt the media di rectly i nto the "Memor y Stick Duo" slot with out the adap tor , you may not be able to remove it fr om the slo t.
42 nN Using Y our V AIO Computer > Using "Memory Stick" To remove "Memory Stick" ! Do no t remove "Memor y S tick" whi le the Media Access indica tor light is l it.
43 nN Using Y our V AIO Computer > Using "Memory Stick" F or matting "Memor y Stic k" To format "Memory Stick" "Memor y St ick" i s formatt ed by d efault and is ready f or use. If you wa nt to refor mat the me dia wi th your com puter, fol low these steps.
44 nN Using Y our V AIO Computer > Using "Memory Stick" 6 Click St ar t . 7 F o llow the on -scre en instr uc tions. ! It may take time to forma t "Memor y St ick" dep ending o n the medi a type.
45 nN Using Y our V AIO Computer > Using "Memory Stick" Notes on Using "Memor y Stick" ❑ Y our com puter has been tested and found compa tible with Sony branded "Mem or y St ick" with ca pacit y of up to 32 GB that are av ai lable as of Se ptember 2009.
46 nN Using Y our V AIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memor y Cards Using the SD Memor y Card Your co mputer is eq uipped wit h an SD memory card sl ot. Yo u can u se this slot t o transfe r data among digital c amer as, camco rders, mus ic p layers, an d other audio/v ideo d evices.
47 nN Using Y our V AIO Computer > Using Other Modules / Memory Cards To insert an SD memory card 1 Locate th e SD memor y card slot. 2 Hold t he SD memo r y ca rd wit h the arr ow f acin g upward an d poin ting toward the sl ot. 3 Careful ly slide th e SD me mor y c ard int o the slot until it clicks into pl ace.
48 nN Using Y our V AIO Computer > Using Other Modules / Memory Cards To remove an SD memory ca rd 1 Locate th e SD memor y card slot. 2 Check that the Media Acce ss indi cator l ight is u nlit. 3 Push in the SD mem or y car d toward the comp uter and r elease.
49 nN Using Y our V AIO Computer > Using Other Modules / Memory Cards Notes on Using Memor y Cards Gene ral not es on us ing th e memo ry car d ❑ Be sur e to use m emor y card s that ar e comp liant with the s tandards suppo r ted by your computer.
50 nN Using Y our V AIO Computer > Using the Internet Using the Inter ne t Before using th e Inter net, yo u need to sign up with an Internet Servic e Prov ider (I SP) and set up devices requir ed for connec ting you r comput er to the In ternet.
51 nN Using Y our V AIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect y our compu ter to 100B ASE-T X/10BAS E-T type ne tworks wi th a LAN cabl e. Conne ct one en d of a LAN cabl e (not sup plied) to the net work (LAN) por t on the compute r and the othe r end to your network.
52 nN Using Y our V AIO Computer > Using the Wir eless LAN Using the Wireless LAN The W ireless L AN (WLAN) allow s your com puter to connec t to a n etwork th rough a wi reless connec tion. The WLAN uses the f ollow ing IE EE 802 .11a/b /g/n stan dard, whic h specifi es th e type of t echnolo gy used .
53 nN Using Y our V AIO Computer > Using the Wir eless LAN Notes on Using the Wireless LAN Function Gene ral not es on us ing th e wirel ess L AN func tion ❑ In some countr i es or area s, using WL AN pro ducts may be rest r icted by the l ocal reg ulati ons (e.
54 nN Using Y our V AIO Computer > Using the Wir eless LAN Note on the data encryption The W LAN st andard i nclud es the encrypt ion method s: Wired E quivale nt Priv acy (WEP), wh ich i s a sec urity prot ocol, Wi-Fi Protec ted Acce ss 2 (WPA 2), and W i-Fi Prote cted Ac cess (WP A).
55 nN Using Y our V AIO Computer > Using the Wir eless LAN Using the Wireless LA N Function ! Be sure to turn on the WIRELE SS swi tch bef ore starting the wireless LAN f unction. To use th e wirele ss LAN fu nction, y ou firs t need to s et up the wireles s LAN fun ction.
56 nN Using Y our V AIO Computer > Using the Bluetooth Function Using the Bluetooth Function You c an est ablish wireles s commu nicat ions between your c ompute r and other B luetoo th devic es suc h as ano ther co mput er or a mobi le phone.
57 nN Using Y our V AIO Computer > Using the Bluetooth Function Bluetooth Security The B luetooth wi reless technolo gy has an authent ication f unctio n, whic h allows yo u to dete rmine wi th whom y ou choos e to commun icate .
58 nN Using Y our V AIO Computer > Using the Bluetooth Function Communicati ng with Another Bluetoo t h De vice You ca n conn ect your c ompute r to a Bl uetooth device s uch as another c ompute r, a mobi le phon e, a PD A, a he adset, a mouse, or a digi tal came ra withou t the us e of any c ables.
59 nN Using Y our V AIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Funct ion ❑ The dat a transfer rate varies, dependi ng on th e following conditio ns: ❑ Obsta cles ,.
60 nN Using Y our V AIO Computer > Using the Bluetooth Function ❑ The Bl uetooth function may not work wi th other d e v ices, depen ding o n the ma nuf ac turer or the so ftware version em ploy ed by the m anufacturer .
61 nN Usin g P erip heral D evi ces > Using P eripher al De vices You ca n add fu nctio nality to your VAIO c ompute r by usi ng the various ports on the c ompute r.
62 nN Usin g P erip heral D evi ces > Connecting an Optical Disc Drive Connecting an Opt ical Disc Drive To us e optical disc m edia with y our co mputer , connec t an ex ternal op tical di sc dri ve (not supplied ) to your compute r.
63 nN Usin g P erip heral D evi ces > Connecting an Optical Disc Drive ✍ See the manu al that came with your external o ptical dis c drive for deta iled ins tructions on conn ecting the USB cable t o the dri ve.
64 nN Usin g P erip heral D evi ces > Connecting External Spe ak ers or Headphones Connecting Exter nal Speak ers or Headphones You ca n conn ect exter nal sou nd outpu t devi ces (n ot sup plied), such as speak ers or he adphone s, to y our com puter .
65 nN Usin g P erip heral D evi ces > Connecting an External Display Connecting an Exter nal Displa y You can conne ct an ex ternal d isplay to your c omputer. F or exa mple, you c an use the compu ter wit h a compute r displ ay or a proj ector . Some fe atures and o ptions in thi s sectio n may not be av ailab le on your co mputer .
66 nN Usin g P erip heral D evi ces > Connecting an External Display Connecting a Computer Displ ay or a Projecto r You ca n conn ect an external displa y, su ch as a c ompute r displ ay or a proje ctor, to your compu ter.
67 nN Usin g P erip heral D evi ces > Selecting Display Modes Selecting Displa y Modes When an externa l displ ay is connect ed, you can sel ect ei ther you r compu ter s creen or th e con nected di splay to use as the prim ary monito r.
68 nN Usin g P erip heral D evi ces > Using the Multiple Monito rs Function Using the Multiple Monitors Function The M ultipl e Mon itors f unction allows you to dis tribute p ortio ns of y our desktop across sep arate di spla ys.
69 nN Usin g P erip heral D evi ces > Using the Multiple Monito rs Function To use t he Multiple M onitors fun ction ✍ Y our e x ternal d isplay may not s uppo rt the Multiple Monitors function. Certain so ftware appli cation s may not be compa tible wit h Multipl e Monito rs settings.
70 nN Usin g P erip heral D evi ces > Connecting an External Micr ophone Connecting an Exter nal Microphone You ca n conn ect an ex ternal m icropho ne (not s uppli ed) to yo ur comp uter. To con nect an exter nal mic ropho ne Plug th e micro phone cab le (1) into the microp hone jac k (2) m .
71 nN Usin g P erip heral D evi ces > Connecting a USB Device Connecting a USB De vice You ca n conn ect a U nivers al Se rial Bu s (USB) devic e to yo ur comp uter, suc h as a mouse, fl oppy disk dr ive, speaker , and prin ter. To connect a USB device 1 Choose th e USB por t (1) you prefer to use.
72 nN Usin g P erip heral D evi ces > Connecting a USB Device Notes on connecting a USB de vice ❑ Y ou may need to in stall the d river soft ware supplie d with your USB device before use. See the manua l that ca me with th e USB device for more inform ation.
73 nN Customizing Y our V AIO Computer > Customizing Y our V AIO Co mputer This sect ion brie fly de scrib es how to c hange the main s etting s of your VAIO c ompute r. Among other things, y ou will learn how to us e and cus tomiz e the look of your Sony s oftware an d utiliti es.
74 nN Customizing Y our V AIO Computer > Setting the Passw ord Setting the P ass word Setting the pas sword a llows yo u to pr otect yo ur compu ter from unautho rized a ccess by maki ng the u ser ente r the pas sword when the comput er is tu rned o n or retur ns to Nor mal mode fr om Slee p mode or Hiber nate mo de.
75 nN Customizing Y our V AIO Computer > Setting the Passw ord Setting the P ow er-on P ass word To add t he powe r-on pa ssword (mach ine pas sword) 1 T ur n on the c ompute r . 2 Pres s the F2 key when the V AI O logo ap pears. The BIO S setup scr een appear s.
76 nN Customizing Y our V AIO Computer > Setting the Passw ord To add the power-on password (use r password) ! Make sure you set the mach ine passwo rd before set ting the user pa ssword. 1 T ur n on the c ompute r . 2 Pres s the F2 key when the V AI O logo ap pears.
77 nN Customizing Y our V AIO Computer > Setting the Passw ord To change or remove the p ower-on password ( machine pass w ord) 1 T ur n on the c ompute r .
78 nN Customizing Y our V AIO Computer > Setting the Passw ord To change or remove the p ower-on password ( user password) 1 T ur n on the c ompute r .
79 nN Customizing Y our V AIO Computer > Setting the Passw ord Setting the Windows P assw ord To add t he Wi ndows p asswo rd 1 Click St ar t and Contr ol Panel . 2 Click User Accounts and F amily Safe ty or User Accounts . 3 Click User Accounts . 4 Click Create a password f or your account und er Make ch anges t o your user acc ount .
80 nN Customizing Y our V AIO Computer > Setting the Passw ord To remove th e Windows passwor d 1 Click St ar t and Contr ol Panel . 2 Click User Accounts and F amily Safe ty or User Accounts . 3 Click User Accounts . 4 Click Remove y our pas sw o r d .
81 nN Customizing Y our V AIO Computer > Using the V AIO Control Center Using the V AIO Control Center The VAIO Control Center utili ty allo ws you to acces s sys tem in formation and to spec ify prefe rences for syste m behav ior. To use t he VAIO Contr ol Center 1 Click St ar t , All Pr ograms , and V A IO Control Center .
82 nN Customizing Y our V AIO Computer > Using the V AIO Po w er Management Using the V AIO P ow e r Management Power management helps you set up powe r plans for running on AC or batter y power to s uit your requir ements fo r power cons umpt ion.
83 nN Precaut ions > Precautions This sect ion desc ribes s afety gui deli nes and pr ecautio ns to h elp y ou protec t your V AIO com puter fr om pote ntial dam age.
84 nN Precaut ions > Safety Information S a fe t y I n fo r m a t i o n Comp ute r ❑ Use your compu ter on a solid , stable su rface . ❑ Provide adequa te air circulatio n to prev ent in ter na l ov er heating .
85 nN Precaut ions > Safety Information Batter y P ack ❑ Do not leave batter y packs i n temperatur es above 140°F / 60°C, such as in a c ar par ked in the sun or unde r direct sunligh t. ❑ F o r your safety , Sony reco mmends using th e genuine Sony batt er y pack and AC adapter p rovided with this pr oduct.
86 nN Precaut ions > Safety Information Headphones ❑ Road safety – Do not use he adphone s whil e dr ivin g, cycl ing, or o perating any mo tori zed vehicle. It may create a traffic hazard and is illega l in som e areas. It c an also b e potent ially da ngero us to play loud mus ic whil e walking, es peciall y at pedestr ian c rossi ngs.
87 nN Precaut ions > Care and Maintenance Information Care and Maintenance Inf or mation Comp ute r ❑ Clean the cabinet w ith a s oft, dr y or lightly moiste ned cloth with a m ild deter gent sol ution.
88 nN Precaut ions > Handling Y our Computer Handling Y our Computer ❑ If you drop a solid ob ject o r any liquid o nto your comp uter , shu t down the co mputer, unplug it, and r emov e the bat ter y pack. Y ou may want to hav e the co mputer checked by qualified per sonnel before operatin g it aga in.
89 nN Precaut ions > Handling Y our Computer ❑ T o avoid losi ng data when your co mputer is dama ged, back up your d ata regul arl y . ❑ Do not ex er t pressur e on the LCD s creen o r its ed ges when op ening t he LCD scree n lid or lifting your com puter .
90 nN Precaut ions > Handling the LCD Screen Handling the LCD Screen ❑ Do not leave the LCD sc reen facing the sun. T his co uld da mage th e LCD sc reen. B e sure to bloc k direct sunl ight whe n using your co mputer near a w indow . ❑ Do not sc ratch the s urface of the LCD sc reen or e xer t p ressure o n it.
91 nN Precaut ions > Usin g th e P ower Sour ce Using the P ower Source See the speci ficat ions to find out about the confi guratio n of your co mput er . ❑ Do not sh are th e AC outlet with othe r power-consum ing equ ipmen t, such as a photoc opier or a shre dder .
92 nN Precaut ions > Handling the Built-in Camera Handling the Bu ilt-in Camera ❑ Do not t ouch the l ens prote ction cover of the built-in c amera, as it may cause scratches on the c ov e r and such s cratches will app ear on th e captu red imag es.
93 nN Precaut ions > Handling Discs Handling Discs ❑ Finger prin ts and dus t on th e surface of a disc may cause read e rrors. Be sure to hold the di sc by its e dges a nd cen tral hole, as sh own below: ❑ Nev er affi x an adhe sive label to a disc .
94 nN Precaut ions > Using the Battery P ack Using the Batter y P ack ❑ Batter y lif e is shor ter in a col d environment. T his is due to dec reased b atter y efficien cy at low temperature s. ❑ Charge bat ter y packs at temperat ures between 50° F / 10°C to 86°F / 30°C.
95 nN Precaut ions > Handling "Memory Stic k" Handling "Memor y Stic k" ❑ Do not touc h the " Memor y Stick" connec tor with your finger or metalli c objec ts. ❑ Use only the ad hesive label suppl ied with " Memor y Stick".
96 nN Precaut ions > Handlin g the Built-in Storage Device Handling the Bu ilt-in Storage De vice The b uilt-in stora ge dev ice ( hard di sk driv e or solid stat e driv e) has a hi gh stor age density and reads o r writ es d ata in a sho rt time. How ever , it ca n be ea sily da maged i f improp erly us ed.
97 nN T roub leshooting > T roubleshooting This sectio n des cribes h ow to s olve c ommon problem s yo u might encoun ter when usin g you r VAIO c ompute r. Many prob lems have s imple solutio ns. Try these s ugges tions bef ore vis iting the Sony onlin e suppor t web si te at the following URLs: ❑ F o r cu sto mers in US A http://esu ppor t.
98 nN T roub leshooting > ❑ Disp lay (pag e 122) ❑ Printing (page 125) ❑ Microp hone (page 126) ❑ Speake rs (page 127) ❑ T ouch P ad (page 129) ❑ Ke yboard (page 130) ❑ Floppy Disks (.
99 nN T roub leshooting > Computer Operations Computer Operations What should I do if m y computer does not star t? ❑ Make sure your comp uter is sec urely plugged i nto a power sourc e and tu rn ed on a nd the p ower indicator l ight is l it. ❑ Make sure the b atter y pack is instal led prop erly and c harged.
100 nN T roub leshooting > Computer Operations What should I do if the g reen power indicator light turns on b ut my screen remains b lank? ❑ Pres s the Alt + F4 keys se veral time s to c lose the appli cation window . An app lica tion er ror may hav e occur red.
101 nN T roub leshooting > Computer Operations What should I do if m y computer or soft ware stops r esponding? ❑ If your comput er sto ps resp onding while a so ftware app licatio n is r unn ing, pres s the Alt + F4 ke ys to c lose the ap plica tion window .
102 nN T roub leshooting > Computer Operations Wh y doesn't my comp uter enter Sleep or Hiber nate mode? Your co mputer may b ecome uns table if the o perating mode i s change d befor e the com puter compl etely en ters Sl eep or Hibernate mod e.
103 nN T roub leshooting > Computer Operations Wh y does the System Proper ties window displa y a slow er CPU speed than the maximum? This is norm al.
104 nN T roub leshooting > Computer Operations How ca n I change the boot de vice order? You ca n use one of th e BIOS f unctio ns to cha nge the boot de vice or der. Fo llow t hese step s: 1 T ur n on your compu ter . 2 Pres s the F2 key when the V AI O logo ap pears.
105 nN T roub leshooting > Computer Operations Wh y doesn't my comp uter respo nd f ast enough while Windo ws Aero is running? Perform ance o f your c omputer i s not gua rantee d while W indows A ero is run ning. I t is rec ommen ded yo u disabl e Windows Aero t o ensu re optimu m per formanc e.
106 nN T roub leshooting > System U pdate / Secu rity System Update / Secur ity How ca n I find impor tant updates f or my co m puter? You ca n find and ins tall the latest update s on y our com puter with the so ftware applica tions: the Windows Update and the VAIO Update .
107 nN T roub leshooting > System U pdate / Secu rity How do I k eep my antivirus softw are updated? You ca n keep the Norton Interne t Secu rity soft ware progr am current with the lates t updat es from S ymantec Corpora tion.
108 nN T roub leshooting > Recovery Rec ov ery How can I creat e recov er y discs? You can cre ate re cove ry dis cs usin g the VAIO R ecovery Center .
109 nN T roub leshooting > Recovery How do I chec k the vol ume of the reco v er y par tition? Your b uilt-in storage device contains the rec overy p artition where the data for the s ystem rec overy is stor ed. To c heck the volume of the recovery partition, fol low these steps : 1 Click St ar t , righ t-cli ck Computer , and select Ma na ge .
110 nN T roub leshooting > Batter y Pac k Batter y P ack How do I fi nd the battery charging status? You c a n che ck the cha rge indi cator fo r th e battery chargi ng status .
111 nN T roub leshooting > Batter y Pac k Can my computer ent er H iber nate mode while running on batter y pow er? Your com puter can enter Hiberna te mode while ru nning on b attery po wer, but s ome softwa re prog rams and periphe ral devic es prevent the system fr om enterin g Hibernat e mode.
112 nN T roub leshooting > Built-in Camera Built-in Camera Wh y does the vie wfinder sho w no images or poor-quality images? ❑ The built-in ca mera cann ot be share d by more than one sof tware appli cation . Exit the curren t appli cation before launching another .
113 nN T roub leshooting > Built-in Camera What should I do if movie pla y bac k shows dropped fr ames while my compute r is r unning on battery pow er? The ba ttery pack is run ning ou t of powe r.
114 nN T roub leshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if m y computer cannot con nect to a wireless LAN access point? ❑ Connecti on cap ability is affected by distan ce an d obstr uct ions.
115 nN T roub leshooting > Networking (LAN/Wireless LAN) What should I do if I ca nnot access the I nter net? ❑ Check the ac cess po int se ttings. See th e manual t hat cam e with your access poi nt for more inform ation. ❑ Make sure your comp uter and th e acc ess point a re co nnecte d to one an other .
116 nN T roub leshooting > Networking (LAN/Wireless LAN) How do I a v oid data transf er interr uptions? ❑ While your compu ter is connec ted to an acces s point, data transfer interr uptio ns ma y occur if a larg e file is exchanged or the comp uter is place d in clo se proximity t o microwav es and co rdle ss telep hones.
117 nN T roub leshooting > Bluetooth T echnology Bluetooth T echnolo g y What should I do if other B luetooth de vices cannot find my comput er? ❑ Make sure both devices hav e the Blueto oth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELE SS in dicat or light is lit o n your com puter .
118 nN T roub leshooting > Bluetooth T echnology What should I do if other B luetooth de vices cannot connect to m y computer? ❑ Check the sugge stion s in What should I do if I cannot find t he Bluetooth de vice I want to comm unic ate with? (pa g e 117) .
119 nN T roub leshooting > Bluetooth T echnology Can I use a de vice with Bluetooth t echnolog y on air planes? With Blueto oth tec hnology , your comput er tran smits a ra dio fr equen cy of 2.
120 nN T roub leshooting > Bluetooth T echnology What should I do if I do not hear sound f rom my headph ones or audio/vid eo controller? Check th e SCMS -T setting s.
121 nN T roub leshooting > Optical Discs Optical Discs What should I do if m y e xter nal optical d isc drive does not work properly? Make su re that your externa l optical disc drive is connec ted to an A C power sourc e and the US B port on yo ur com puter.
122 nN T roub leshooting > Display Displ a y Wh y did my screen go blank? ❑ Y our com puter sc reen may go blank if the comp uter lose s power or enter s a power saving mo de (Slee p or Hibe r nate). If the comput er is in LCD (Vi deo) Sl eep mod e, press any k ey to br ing the c omputer back int o Nor mal mod e.
123 nN T roub leshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to sele ct T rue Color (32 bit) f o r the d isplay colors before using video /image software or sta r tin g D VD playback. Select ing any other opti on may prev ent such software from displaying ima ges s uccess fully .
124 nN T roub leshooting > Display Wh y doesn't my screen displ ay a video? ❑ If the dis play output i s dire cted t o the exter nal d isplay and the exter nal d isplay is di sconnec ted, you ca nnot di splay a video on your compute r scre en.
125 nN T roub leshooting > Printing Pr inting What should I do if I ca nnot print a document? ❑ Make sure your pr inter i s on, and the pr in ter cable is s ecurely conn ected to th e por ts on the p r inter an d your comput er . ❑ Make sure your pr inter i s compa tible wit h the Wind ows operating s ystem i nstalled on your comp uter .
126 nN T roub leshooting > Microp hone Microphone What should I do if m y microphone does not w ork ? ❑ If you are usin g an exter nal mi crophon e, make sure the m icropho ne is tur ne d on an d is p roperl y plu gged into t he micropho ne jack on your com puter .
127 nN T roub leshooting > Speake rs Speak e rs What should I do if I do not hear sound f rom the b uilt-in speak ers? ❑ If you are usin g a pr ogram that has its own volume c ontrol, m ake sure the volume cont rol is proper ly s et. See the program's h elp file for mor e informat ion.
128 nN T roub leshooting > Speake rs What should I do if m y e xter nal speak ers do not work? ❑ Check the suggesti ons in What should I do if I do not hear sound fr om the built-in speakers ? (page 1 27) . ❑ If you are usin g a pr ogram that has its own volume c ontrol, m ake sure the volume cont rol is proper ly s et.
129 nN T roub leshooting > T ouch P ad T ouch P ad What should I do if the t ouch pad does not wor k? ❑ Y ou may hav e d isabled the t ouch p ad before conne cting a mou se to your com puter . See Using the T ouch P ad (page 37) . ❑ Make sure that a mous e is not c onnected to your compu ter .
130 nN T roub leshooting > Ke yboard K eyboard What should I do if the k e yboard config uration is wrong? The la nguage l ayout of y our comp uter's ke yboar d is labe led on t he packag ing box . If you choose a d iffere nt region al keybo ard when yo u comp lete th e Windows setup , the key confi guration will be m ismat ched.
131 nN T roub leshooting > Floppy Disks Flopp y Disk s Wh y doesn't th e Saf ely Remov e Hardwar e icon appear on the taskbar when t he dr iv e is connected ? Your com puter does n ot recog nize the floppy disk dri ve. Fir st, mak e sure th e USB cab le is pr operly conn ected to th e USB port.
132 nN T roub leshooting > A u dio/Video A udio/Video How do I tu r n off the Windo ws star tup sound? To turn o ff the Win dows startup sound , follow th ese steps: 1 Click St ar t and Contr ol Panel . 2 Click Har dware and So und . 3 Click Mana g e audio devices under Sound .
133 nN T roub leshooting > A u dio/Video What should I do if I do not hear the sound fr om the sound output de vice connected to the HDMI output por t, optical output por t, or headphones jac k? Yo.
134 nN T roub leshooting > "Memory Stick" "Memor y Stic k" What should I do if I canno t use "Memor y Stic k" that w as f or matted on a V AIO computer on other de vices? You may need to reform at your "Memo ry Stick ".
135 nN T roub leshooting > P eripherals P er ipherals What should I do if I cannot connect a USB de vice? ❑ If applic able, check the USB device is tur ned o n and us ing its own power supply . F or example, if you are us ing a di gital camera, che ck if the ba tter y is char ged.
136 nN T radema rks > T r a demar ks © 2010 S ony Ele ctronic s Inc. A ll rights rese rved. Repro duction i n whol e or in p art withou t written p ermissio n is pro hibited.
137 nN T radema rks > Compact Flash ® is a tr adema rk of Sa nDisk Co rporati on. , "XMB, " and "x ross me dia bar" ar e tradem arks o f Sony Cor poratio n and S ony Compu ter E ntertainm ent Inc. "Trans ferJet" and the "Tran sferJet" l ogo ar e tradem arks of Sony Corpora tion.
138 nN Notice > Notice © 2010 S ony Co rporation. All ri ghts res erved. This manual an d the s oftware de scribe d herein , in who le or in part, may not be reprod uced, tra nslated, or reduced to any machin e-read able fo rm withou t prior written ap proval.
© 2010 S ony Corp oration n.
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