Instruction/ maintenance manual of the product Cybershot DSC-P30 Sony
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3-068-186- 12 (1) Digital Still Camera Oper ating Instructions Bef ore oper ating t he unit , pleas e read this manu al th oroughl y , and re tain it fo r fut ure re fe renc e. Owner’ s Record The model and se rial numbers are lo cated on t he bottom.
2 T o prev ent fi re or shoc k hazar d, do not e x pose th e unit to rain or moisture. If you have any questions a bout t his produ ct, you may c all: Sony Customer Information Services Center 1-800-222-SONY (7669) The n umber below i s fo r the FCC r elate d matter s on ly .
3 Note: This equi pment ha s been tes ted and foun d to comply with the limits fo r a Class B digital device, pursuant to Part 15 of t he FCC Rules . These limi ts are desig ned to pro vide reasonable protecti on against harm ful inter ferenc e in a resi dential instal lati on.
4 For the Custo m er s in the U .S.A. and Canada THIS CLASS B DIGIT AL DEVICE COMP LIES WI TH P AR T 15 O F THE F CC R UL ES AND THE CAN ADIAN ICES-003 OPERA TION IS S UBJECT TO THE FOLLO WING TWO CON.
5 When the camera is used f or long periods Note that the cam era body may become hot..
6 Intr oduction Check s the i mage after recording images Recording st ill images: page 19 Playing back still ima g es: page 28 Deleting images (DELETE): page 62 Captures images w ith your computer Y .
7 T able of cont ents Identifyin g the p a rts ............ ........... ....... 8 Preparing the powe r supply ........ ........ 10 Setting t h e date and time ........ ........ ..... 15 Inserting t h e “Memory St ick” ............. 17 B Recording Recording sti l l images .
8 Getting started Identifying the par ts See the pages in paren thes es fo r detai ls of ope ration . A PO WER button/lamp (15) Pres s an d ho ld down th is but ton for ap proxim atel y one se cond to turn on th e camera.
Getting started 9 A Finder Self-timer/recording lamp (red) AE/A F lo ck lam p (gre en ) /CHG (flash charge/batter y charge) lamp (orang e) (24) B MENU button ( 40) C DC IN jack co ver (12) (14) D DC I.
10 Pr eparing the power supply Installing the supplied batteries or an optional batter y pack Y our camera operates only with the follo wing batterie s.
Getting started 11 Open the ba ttery co ve r with th e battery cov er side facin g upwar d and remo ve the batteries. Be careful not to dr op the batt eries when re moving th e m. Powe r sav e mod e When op erat ing the cam era with batter ies, se t POWER SA VE in the SET U P scre en to ON to e xtend the battery li fe.
12 Y ou cannot char g e the batte ry pack while your c amera is tu rned on. Be sure to turn off your cam era . After char ging the ba tter y pack Dis conn ect the AC power adapto r from the DC IN j ack on your ca mera.
Getting started 13 Stil l im age reco rding* Still image pla yback*** Appr oxima te batt ery life and num ber o f images that can be reco rded /pla yed back 640×4 80 i mage siz e, st anda rd p icture qual ity , no fl ash, a nd i n NO RMA L re cord ing mode .
14 Approximate ti me to char ge a completely d ischar g ed batter y pack using the A C-L S1A AC power adapto r (not su pplied ) at a t emper ature of 25°C (7 7°F) . Using a car battery Use Son y DC adaptor/c h ar ger (not suppli ed). Using y our ca mera ab r oad For de tails, s ee page 74.
Getting started 15 Setting the date and time When you f irst use your came ra, set the date and time. If these are not set, the CLOCK SET sc reen appears whenever you turn on your ca mera. 1 Set the mode dial to , , or 2 Press and ho ld down the PO WER button for appro xim ately one sec ond to turn on the power .
16 T o cance l the date and time setting Select [CANCEL] with v / V / b / B on the contr o l b utton, th en press th e center z . Not e If the rechargeable button battery i s ever fully discharged (p age 72), the CLOCK S ET scree n will appear agai n.
Getting started 17 Inser ting the “Memor y Stick” Open the “Mem ory St ick” cover , then pre ss the “M emor y Stick ” once lig htly . Notes • Inser t the “Memory S tick” fi rmly un til i t clic k s, oth erwis e a mes sage su ch as “MEMOR Y STICK ERROR” will be displayed.
18 Basic ope rations B Recording Basic operations How to use the mode dial The mode di al sw itche s the fun ction wh ich i s used for re cord ing, p layb ack, or editing.
B B B B Recor ding 19 Recor ding still images Still ima ges are rec orded in J P EG format. Before recor ding stil l images, press the PO W ER but ton to turn on the p ower and inse rt a “Memor y Stick .” 1 Set the mode dial to or . 2 Press and hold the sh utter button halfway do wn.
20 ∗ If the flashin g AE/A F l ock ind icato r chan ges to flas hing slowly , the sub ject ma y be d iff icu lt to focus on (dark, poor contra st) or the subjec t may be extremel y close. Rele ase the shu tter but ton, then focus aga in. The number of images you can record on a “Memor y Stick” See pa ges 46 and 48 to 52.
B B B B Recor ding 21 Y ou can exten d the bat tery time b y turning of f the LCD screen a n d recordin g using the find er . Each time you press DISPLA Y/LCD ON/OFF, the status of the LCD screen changes as fol lo ws: See page 85 for a det ailed descript ion of th e indic ated item s.
22 Wh en rec ording with t he LC D scre en, al ign the AF fr ame in the ce nter of the sc reen with the su b ject. Y ou can check the last recor ded image by cl earin g th e men u from t he sc reen (page 4 0) and pres sing b ( 7 ) on th e cont rol but ton .
B B B B Recor ding 23 Digital zoom funct ion This came ra has a digit al zoom funct ion . Digital zoom e n lar ges the imag e b y digital processing and it st a rts to fu nction when zoo m exceed s 3 × . Using di gital zoo m • The maximum zoom m agnif ication is 6 × .
24 The facto ry settin g is auto (no indi cator). In thi s mode, the f la sh automat ic ally stro bes w hen th e surro undi ngs is dark . T o c han ge the fl ash mo de, cl ear the menu (page 40 ), then press th e control button v ( ) repe atedly so tha t the fl ash mod e indi cator ap pear s on th e LCD scr een.
B B B B Recor ding 25 The AF illuminato r is f ill light to foc us on a subjec t e asily . Set [AF ILLUMIN A TOR] (page 69) to [ON] in the setup s e ttings, appears on the LC D screen and the AF illuminato r emits li ght when t he shutter button is pre ssed hal fway .
26 Recor ding moving images Moving images are re cord ed in M PEG form at (pa ge 38) . T o record moving ima g es, press the PO W ER bu tton to turn on the po wer and insert a “Memor y Stick. ” 1 Set the mode dial to SET UP. 2 Select [ ] (CAMERA) with v / V on th e control b utton, then pr ess B .
B B B B Recor ding 27 When you use the se lf-timer function, the subj e ct is r ecorded a b out 10 sec onds aft er you p ress th e shut ter button . Clear the me nu (page 40) , then pr ess the c ontrol b utton V ( ).
28 B Playba ck Playing back still images Not es • Y ou migh t not be able to cor rect ly pl ay ba ck im age s reco rd ed wi th thi s cam era on oth er equipmen t. • Y ou ca nnot p lay back on th is c amera images larger t han the maxim um im age s ize th at ca n be recorded with th is cam era.
B B B B Pl ay b ack 29 Playing back moving images T o p ause playb ack Press the cent er z on the con tro l button to sto p the pla yback . T o advan ce or rewind the moving image Press the control bu tton b / B durin g playba ck. T o return to the no rmal playb ack, pre ss th e cent er z on the control button.
30 V i ewing images using a personal computer Y ou can vie w data r ecorded w ith y our camer a on a pers onal comp uter , modi fy and attach it to e-mail u sing applic ation softw are. This section d escribes the method f or vie wing im ages on a personal compute r us ing t he suppl ied USB c able .
B B B B Pl ay b ack 31 Recomm ended Windo ws environment OS: Microsoft Windows 98 , W in dows 98SE, W ind ows 2000 Professional, Windows Mill ennium Ed ition The abo ve OS is required to be installe d at the fac tory . Operation is no t assured in an environment upgrade d to the operat ing systems described ab ove.
32 Before connec ting your camera to y our pers onal computer , inst a ll the USB dri ver to the computer . The USB dri ver is included with the a pplication softwa re in the CD- R OM which is supplied with your camera.
B B B B Pl ay b ack 33 For Macinto sh users • W hen us ing MacOS 9.1 It is n ot n ecess ary to insta ll th e USB driver . The M acint osh recogni zes the ca mera a s a dr i ve simply b y connec ting it to t he Macinto sh with the US B cable. • W hen using MacOS8.
34 When viewing moving imag es on a Windo ws s ystem, Rea lPlaye r , Windows Media Player or othe r moving image playba ck applicat ions must b e installed.
B B B B Pl ay b ack 35 Follo w the procedure 1 – 4 on pa ge 3 4. “Memor y Stick” • Operation is not guarante ed if you are using a “Mem ory Stick” that was formatte d with a personal comp uter, or if you used a personal com puter to forma t the “Memo ry Stick” in you r camera throug h a USB connectio n.
36 For Window s Me and Window s 2000 user s The following proced ures are reco mmen ded w hen d isco nnecti ng t he USB cabl e f rom you r person al co mpute r or ejec ting th e “Me mory Sti ck” fr om the camera whi le it is con nected to your pe rsona l comp uter.
B B B B Pl ay b ack 37 Image file storage destinations and image files Imag e files rec orded w ith your camer a are gr oupe d in fold ers by rec ording mode . The meanings of the f ile names are a s follo ws. ssss stan ds for an y number within t he range from 000 1 to 99 99.
38 The numer ical p ortio ns of t he fol lowing files are the sam e. – A sm all-size image file recorded in E-MAIL mode and its corr esponding im age file – An uncom presse d image file record ed .
39 Bef ore perf orming adv anced operations Advan ced operatio ns Befor e perf or ming advanced operations This sectio n descri b es the b asic con trol metho ds that ar e freque ntly used f o r “ Adv anced oper atio ns.” How to use the mode dial The m ode di al swit ches t he functi on which i s used fo r recordi ng, play back, or editi ng.
40 Y ou can perf orm th is oper atio n ev en when th e LCD scr een is of f. T urning on/off the operation b uttons (menu) o n the LCD screen Sett in g up the i tem s in th e set up or me nu 1 Set the mo de dial to SET UP so that the setup s creen a ppears, or press ME NU so that the me nu appea rs.
Bef ore perf orming adv anced operations 41 Menu i tems tha t can be m odified differ depe ndin g on the pos ition s of the mo de dia l. The LC D scree n shows only the ite ms you ca n oper ate at the m omen t. Factor y set tin gs are ind ica ted wi th x .
42 When the mode dial is set to (MOVING IMAGE is set to MPE G M OV IE i n the s etu p s ett ing s.) MODE (REC MODE) TIFF Reco rds a TIFF (u ncom pres sed) file in a dditio n to the JPEG file (page 50). TEXT Reco rds a GIF file in bl ack-and -wh ite (pa ge 49) .
Bef ore perf orming adv anced operations 43 When the mode di al is set to (MOVING IMAGE is set to CLI P MOTION in the setup settings.) (IMAGE SIZE) 320×2 40 x 160×1 12 Select s the M PEG imag e size w hen r ecordi ng mo ving image s (page 45 ). PFX (P .
44 When the mode dial is set to ∗ Only in sin gle-im age mode. ( SHARPNESS ) +2 +1 x 0 –1 –2 Adj usts th e shar pness of the im age. The indica tor a ppear s (excep t when the setting is 0). Item Setting Description DELETE OK Deletes the displayed imag e (page 62).
Bef ore perf orming adv anced operations 45 Setting the image si ze (IMAGE SIZE) 1 Set the mode dial to , or . 2 Pres s MENU. The men u appe ars. 3 Select the de sired imag e siz e from [ ] (IMA GE SIZE) and pr ess v / V .
46 The number of images* or the time** that yo u can record on a “ Memory Stic k ” (4 MB) Still ima g es: Moving images: ∗ When MODE (REC MODE) is s et to NORMAL. ∗∗ The maximum recording ti me in conti nuous reco rding ∗∗∗ When r eco rding 10 fr ames per C lip M otion file.
B B B B V arious recor ding 47 B V ar ious recording Records i mages according to shooting conditions (TWILIGHT mode) Mode dia l: This came ra has a preset TWILIGHT mode.
48 Recording st ill images for e-mail (E-MAIL) Mode dia l: / In the E-MAIL mode , a small-si ze image which is suitab le for e- m ail transmiss ion is also record ed at the same time as recordin g a normal still image. (The size of the normal still image is set using [ ] (IMA GE SIZE) in the menu settings (page 45).
B B B B V arious recor ding 49 Recording text documents (TEXT) Mode dia l: The TEXT mode is suitable f o r record ing a docu ment to emp hasize it s charac ter by the blac k and white color s. The LCD screen also tur ns to blac k and whit e, and the im age is record ed in the GIF f ormat.
50 Recording sti l l images as uncompressed files (TIFF) Mode dia l: / Record s th e imag es wit hout compression, s o the image doe s not deter iorat e. Ima ges r ecord ed in this mode are suitable for printing with a high- quali ty image . The JPEG (com press ed) fo rma t ima ge is also record ed with t h e TIFF format i m age.
B B B B V arious recor ding 51 Creati ng Clip Motion Files Mode dia l: Clip Motion is an ani mation fun ction that play s back s till images in succes sion. Th e images a re stored in GIF format , which is con ven ient for creating h ome pages or a ttaching images to a n e-mail.
52 The number of Clip Motion fram es that you can record on a “ Memor y Stic k ” (4 MB) ∗ When recordi ng 10 frames per Clip Motion file Not es • Y ou cannot c hange t he image si ze partway through a Clip Motion r ecording. • Reading an d writing dat a take more time than norma l image rec ording.
B B B B V arious recor ding 53 Recording images in macro Mode dia l: / / The ma cro re cord ing i s used w hen zoomi ng up a li ttl e subj ect, su ch as flo wers, inse cts. 1 Set the mo de dial to , or . 2 Clear the menu, and pres s the contr ol bu tton B () .
54 Tips Norm ally , the cam era au tomat ica lly adjusts th e exposure. If the color of the image is t oo dark or bright as i llustr ated below , we recomm end that you adjust th e exposure manu ally .
B B B B V arious recor ding 55 T o r eactivate auto adjustment Sel ect [A UT O] w ith v / V in step 3 . Tips The im age is susc eptible to lightin g condition s. The image lo oks blue und er sunlight in the summer, and looks red under me rcury la mps.
56 Recording t he date and time on the still image (DA TE/TIME) Mode dia l: / 1 Set the mo de dial to SET UP. The set up scre en a ppear s. 2 Select [ ] (CAMERA) with v / V , [D A TE/TIME] with B / v / V , then press B . 3 Select the date and time setti ng with v / V , then pres s z .
B B B B V arious recor ding 57 Using the spot li ght- metering function Mode dia l: / / Use this fu n ction when there is backlight or wh en there i s strong cont rast betwe en the su bjec t an d the backgr ound , etc. Posi tion the poi nt you want to r ecord on t he spot li ght- mete ring cr oss ha ir .
58 B V ar iou s playback Playing back thr ee or nine images at once Mode dia l: Y ou can display multiple image s on the LCD screen at one time using the zoom b utton s.
B B B B V arious play back 59 Enlar ging a par t of the still image (Z oom and trimming) Mode dia l: 1 Set the mo d e dial to . 2 Displ ay th e ima g e to be enla r ged. 3 Zoom in/out the image with the zoom T/W buttons. 4 Press t he control button repeat edly to selec t the desir ed por tion of the imag e .
60 Playing back the still images in order (SLIDE) Mode dia l: This f unct ion is us eful fo r chec king the record ed image s or for pr esentations , etc. 1 Set the mode dial to . 2 Pres s MENU. The men u appe ars. 3 Sele ct [S LID E] w ith b / B , then pr ess z .
B B B B V arious play back 61 Rotating a still image (ROT A TE) Mode dia l: Y ou can rotate the image re c orded i n portrait or ientation and display it in land scape or ientati on. 1 Set the mo de dial to , and disp la y the ima g e to r otate. 2 Press M ENU.
62 B Ed itin g Deleting images (DELETE) Mode dia l: Y ou can dele te unwan ted f iles. 1 Set the mode dial to . 2 In si ngle-i mage mod e: Display t h e image you w ant to delete with b / B . In triple-ima ge mode: Press the z oom W butt on twice in the si ngle-image m ode to tu rn to the tr ip le- im age mode .
B B B B Editing 63 T o c ancel deleting Select [CANCEL] with b / B in st ep 4 or [EXIT] with b / B in st ep 5 , the n pres s z . Note If there are f iles on the “Memo ry Stic k ” with names having the same last 4 digits as the file name of the image to be delete d, these files are also dele ted at the same tim e.
64 1 Set the mode dial to , then display the index scre en with the zoom W button. 2 Pres s MENU. The men u appe ars. 3 Select [PR OTECT] with b / B , then press z . 4 Select [ALL] or [SELEC T] with b / B , then press z . 5 When you select [ALL] Select [ON] with b / B , then pr e ss z .
B B B B Editing 65 Changing the recor ded still image size (RESIZE) Mode dia l: Y ou can chang e the ima ge s ize of th e record ed image. 1 Set th e mo de dia l to , th en disp la y the ima g e of whi ch you want to change t he size . 2 Press M ENU. The me nu app ears .
66 Selecting still images to print (PRINT) Mode dia l: Y ou can mark a prin t mark on still images recor ded with your c amera. This mark is con venient when you have images printed at a shop that conforms with the DPOF (Digit al Print Order F ormat) standa rd.
B B B B Editing 67 T o un mark se lec ted pr int marks Select th e images t o be unmark ed in step 5 with the c ontrol b utton, then pres s z . T o u nmark all the print marks Select [ALL] with b / B in step 4 , then pres s z . Select [OFF] with b / B , then pres s z .
68 Y ou canno t divid e the fol lowi ng typ es of fil es: • Clip Motion f iles • Still i mage f iles • Moving i mage files th at are too sh ort to divide The file num ber changes as follows wh en you divide a file. <eg .> If you di vide the MOV00003.
B B B B Editing 69 Changing the setup settings (SETUP) Set the mode d ial to SET UP. The setup sc reen appear s. Y ou can set u p the follo wing items with the contro l button. F actory setting s are indic a ted with x . CAMERA SETUP 1 Item Setting Description MO VING IMAGE x MPEG MO VIE Recor ds the MPE G mo vie (pag es 26, 51).
70 SETUP 2 Notes on [D A TE/TIME] • The date and time do not appear on the LCD screen during shooting. The se appear during playba ck. • The date and time are not sup erimposed onto moving image s and Clip Mot ion images. Item Setting Description LCD BRIGHTNESS BRI G HT x NORMAL DA R K Selects the LCD brightness.
Additiona l informatio n 71 Additional information Precauti ons Cleaning the LCD screen W ipe the screen surfa ce with a cleani ng cloth (not sup plied) or a LC D cleaning kit (not s upplied) t o rem ove fingerprints, dust, etc.
72 • Use only t he sp ecified charger with th e charging functio n. • T o prev ent accident from a s hort cir cuit, do not allow metal objects to c ome int o contact with the batt ery terminals.
Additiona l informatio n 73 “Memor y Stick”, , “MagicGate Memory S tick” a nd are tradema rks of Sony Cor poratio n. “Magic Gate” a n d are trademarks of Sony Corporation .
74 Using your camera abroad P ower sour ces Y ou can use yo ur camer a in any country or are a with the b attery c har ger (not suppl ied) w ithi n 100 V t o 240 V A C , 50/60 Hz. Use a commercially available AC plug ad aptor [a] , if neces sary , depe ndin g on the des ign of the wall o utlet (mains) [b] .
Additiona l informatio n 75 T r oubleshooting If you e xperience trouble with your camera, f irst check the follo wing items. Should your camera still n o t operate p roperly a fter you hav e made these checks , press th e reset b utton located o n the b ottom.
76 The pict ure is ou t of focus . • Y o ur cam era is not in mac ro recor ding m ode whe n you sh oot a subj ect that is about 3 to 25 cm (1 3/1 6 to 9 27/ 32 inc hes) from t he lens. t Set the macro r e cording mode ( p age 53). • The fo cus pres et is se lected .
Additiona l informatio n 77 The battery life is short. • Y o u are re cord ing/pl aying b ack im age s unde r ex tremely cold temperatu res. • The batter y pack is not cha rged enough . t Charge the battery pack fully . • Alkaline batteries or the b attery pack is dead.
78 Y o ur camer a canno t delete an image. • The image is prot ected. t Canc el th e protec tion (p age 63) . The power tu rns off sudd enly . • If you do not ope rate th e cam era for about three minutes whil e the po wer is on, the camera turns of f automatical ly to pre vent weari ng down the batt ery (page 11) .
Additiona l informatio n 79 Y our pers onal comput er does not reco gnize your camer a. • The battery le vel is lo w . t Use t he A C power ad apto r (not su ppli ed) (page 1 4). • The cam era is tu rned off. t T ur n on th e camer a. • The USB ca ble is n ot connec ted firmly .
80 Reinsta ll the USB driver when using W indows 98, Windo ws 98SE, Wi ndows M e and Windows 2000 Professional Perform al l steps with o ut skip ping. 1 T u rn on your computer and a llow Windows to load. 2 Connect the USB jack on the ca mera and the co mputer with the supplied U SB cabl e.
Additiona l informatio n 81 W ar ning and notice m essages V arious m essages appea r on the LCD screen. Check the corres ponding descri ptions in the follo wing list. Messag e Meaning NO MEMOR Y STI CK No “Me mory St ick” has been i nserted . SYSTEM ERR OR T ur n the power off and on aga in.
82 The a mount of light is not sufficient or the sh utter s peed i s too slow . (Mou nt th e camera on a tripod or o therwise s e cure the cam era in place.
Additiona l informatio n 83 Self-diagnosis di splay Y our cam era ha s a self -dia gnosis displ ay . Thi s function d isplays the camera condition o n the LCD scre en with a co mbi natio n of a let ter and four dig its of number s. If this occur s , check th e following code c hart.
84 Specifications System Image device 6.64 mm (1/2.7 type) col or CCD Lens 3× zoom lens f = 6.4 – 19.2 mm (9/32 – 25/32 inches) (41 – 123 mm (1 5/8 – 4 7/8 inches) when con verted into a 35 mm still camera) F = 3.
Additiona l informatio n 85 LCD screen indicators A Battery remain ing indicator B Flash mode /red eye re duction/ white balan ce/AF illu minator indicator C Date/time/ISO number indicator D Sharpness.
86 A Battery remai ning indic ator B White balance indicato r C Picture effect indicator D Recor ding mode in dicator E Image size indicator F Recording time [maxim um record able time] indicator/ Sel.
Additiona l informatio n 87 A Pr otect /print mark indica tor B Zoom scaling i ndicator C File n ame D Record ing mode indicato r E Image size indicator F Image number G Number of stored images in “.
88 Notes on Using Batteries When op erat ing the cam era with size AA alkaline batt e ries, set P O WER SA VE in the SET UP sc reen to ON. This incre ases the battery ef ficie ncy and life when recording stil l images. Whe n P OWE R SA VE is O N • The LC D scree n turn s off while the flas h is charging ( while the /CHG lamp is fl ashing).
Additiona l informatio n 89 Index A Adjusting the e xposure . .. 53 AE/AF lock ....... .......... .... 19 Auto power-off function ........ .......... .... 11 Auto red-ey e reducti on ....... ....... . 24, 69 B Batte ry battery life . ..... ........ ..
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Sony Corporation Printed in Japan 306818612.
An important point after buying a device Sony Cybershot DSC-P30 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sony Cybershot DSC-P30 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sony Cybershot DSC-P30 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sony Cybershot DSC-P30 you will learn all the available features of the product, as well as information on its operation. The information that you get Sony Cybershot DSC-P30 will certainly help you make a decision on the purchase.
If you already are a holder of Sony Cybershot DSC-P30, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sony Cybershot DSC-P30.
However, one of the most important roles played by the user manual is to help in solving problems with Sony Cybershot DSC-P30. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sony Cybershot DSC-P30 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
