Instruction/ maintenance manual of the product Q6044 Axis
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USER MANUAL AXIS Q6044 PTZ Dome Network Camera.
About this Document This manual is intended for administrators and users of AXIS Q6044 PTZ Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states.
AXIS Q6044 PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6044 PTZ Dome Network Camera Table of Contents Multi-Connector Cable (sold separately) . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Checking the Firmware .
AXIS Q6044 PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 1 Part number (P/N) & Serial number (S/N) 2 Network connector (PoE+) 3 Multi-connector 4 SD card slot 5 Status LED indicator 6 Control button 7 Power button Connectors and Buttons For technical specications, see page 64 .
AXIS Q6044 PTZ Dome Network Camera Hardware Overview NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the midspan shall be shielded (STP) and intended for their specic use.
AXIS Q6044 PTZ Dome Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Unlit No camera connected. Green Steady when camera connected, normal operation. Green, ashing Slow ash when overcurrent or short circuit condition on the port.
AXIS Q6044 PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q6044 PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS Q6044 PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.
AXIS Q6044 PTZ Dome Network Camera Accessing the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Layout . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only.
AXIS Q6044 PTZ Dome Network Camera Accessing the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.
AXIS Q6044 PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q6044 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured.
AXIS Q6044 PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q6044 PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q6044 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 .
AXIS Q6044 PTZ Dome Network Camera Video and Audio • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click Apply .
AXIS Q6044 PTZ Dome Network Camera Video and Audio • When setting up recording using action rules. See . • When setting up continuous recording. See Continuous Recording, on page 43 . • In the Live View page – select the stream prole from the Stream prole drop-down list.
AXIS Q6044 PTZ Dome Network Camera Video and Audio infrared light. The image is shown in black and white when the IR cut lter is off. Set the IR cut lter to Auto to automatically switch between On and Off according to the lighting conditions.
AXIS Q6044 PTZ Dome Network Camera Video and Audio Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements. To set up a dynamic mask, which will always mask the specied part of monitored area, see Privacy Mask .
AXIS Q6044 PTZ Dome Network Camera Video and Audio The Privacy Mask List, Video & Audio > Privacy Mask , shows all the masks that are currently congured in the Axis product and indicates if they are enabled. Since the Pan/Tilt/Zoom coordinates dene its size and position, a privacy mask is dynamic in relation to the monitored area.
AXIS Q6044 PTZ Dome Network Camera Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use.
AXIS Q6044 PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 .
AXIS Q6044 PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q6044 PTZ Dome Network Camera Live View Cong 2. Under Output Buttons , select the type of control to use: - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action.
AXIS Q6044 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page.
AXIS Q6044 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on conguration, steer the camera to a selected preset position or start autotracking from a selected preset position.
AXIS Q6044 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods.
AXIS Q6044 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start recording the Pan/Tilt/Zoom movements.
AXIS Q6044 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see page 12 .
AXIS Q6044 PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit.
AXIS Q6044 PTZ Dome Network Camera Detectors 4. Adjust the Object Size , History and Sensitivity prole sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window .
AXIS Q6044 PTZ Dome Network Camera Detectors Note A multi-connector cable (available from Axis) is required when connecting external audio equipment to the Axis product. See Multi-Connector Cable (sold separately), on page 57 . Detected audio is indicated by colored peaks in the Activity indicator.
AXIS Q6044 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q6044 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS Q6044 PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS Q6044 PTZ Dome Network Camera Events - Recording — triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by ashing LED lights, if the product has started or stopped to record to the storage device.
AXIS Q6044 PTZ Dome Network Camera Events 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, select a Schedule and Additional conditions , see below.
AXIS Q6044 PTZ Dome Network Camera Events 2. A network share can also be used as a storage device for recorded video. Go System Options > Storage to congure a network share before setting up a continuous recording or an action rule to record video.
AXIS Q6044 PTZ Dome Network Camera Events Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add . 2. Enter a descriptive name and recurrence pattern.
AXIS Q6044 PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 39 . • To access recordings, see Recording List, on page 43 .
AXIS Q6044 PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q6044 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q6044 PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups.
AXIS Q6044 PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1.
AXIS Q6044 PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
AXIS Q6044 PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS Q6044 PTZ Dome Network Camera System Options Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable. NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network.
AXIS Q6044 PTZ Dome Network Camera System Options Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP TM . Note that UPnP TM must be enabled in the product (see System Options > Network > UPnP ).
AXIS Q6044 PTZ Dome Network Camera System Options Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the elds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information.
AXIS Q6044 PTZ Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour .
AXIS Q6044 PTZ Dome Network Camera System Options 2. Click Network Share . 3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld. 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password.
AXIS Q6044 PTZ Dome Network Camera System Options For information about rmware upgrade, see Upgrading the Firmware, on page 59 . Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.
AXIS Q6044 PTZ Dome Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings.
AXIS Q6044 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating.
AXIS Q6044 PTZ Dome Network Camera Multi-Connector Cable (sold separately) 3. 3 V max 250 mA 1 2 A B Connection diagram A I/O congured as input B I/O congured as output I/O connector 1 2 3 4 5 6.
AXIS Q6044 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q6044 PTZ Dome Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp ping -l 408 <IP address> In W.
AXIS Q6044 PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS Q6044 PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 66 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS Q6044 PTZ Dome Network Camera Troubleshooting Condensation in dome Blurred image Activate fan and heater to remove possible moisture from dome 63.
AXIS Q6044 PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q6044 60 Hz AXIS Q6044 50 Hz Image sensor 1/3” Progressive Scan CMOS Lens f 4.4 – 132 mm F1.4 – 4.6 Autofocus Automatic day/night Horizontal angle of view: 62.
AXIS Q6044 PTZ Dome Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.
AXIS Q6044 PTZ Dome Network Camera Technical Specications Function/group Item Specications Operating conditions 0 °C to 50 °C (32 °F to 122 °F) Humidity 10 – 85% RH (non-condensing) Approv.
AXIS Q6044 PTZ Dome Network Camera Technical Specications • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance.
User Manual Ver. M2.2 AXIS Q6044 PTZ Dome Network Camera Date: December 2013 © Axis Communications AB, 2013 Part No. 55236.
An important point after buying a device Axis Q6044 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q6044 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q6044 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q6044 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q6044 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q6044, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q6044.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q6044. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q6044 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
