Instruction/ maintenance manual of the product Q6042-C Axis
Go to page of 67
USER MANUAL AXIS Q6042-C PTZ Dome Network Camera.
About this Document This manual is intended for administrators and users of the AXIS Q6042-C PTZ Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states.
AXIS Q6042-C PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6042-C PTZ Dome Network Camera Table of Contents Multi-Connector Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Hardware Overview Camera 1 2 3 4 5 6 7 8 1 Network connector (High PoE) 2 Part number (P/N) & Serial number (S/N) 3 Cooling system 4 Fan 5 SD.
AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Multi-connector Terminal connector for connecting the supplied media converter switch, which provides the following signals: • DC Power • Net.
AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Media Converter Switch 1 2 3 4 5 6 7 8 10 9 11 12 13 1 Power connector (DC input) 2 Power connector (DC output) 3 Network connector (internal) 4 .
AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Network connector SFP (external) - Two SFP connectors (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP network connector port has its own dip switch. The dip switches control how the port forwards data.
AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Dip switch position Description Default (middle) B Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the network, directly or through a router or network switch.
AXIS Q6042-C PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q6042-C PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS Q6042-C PTZ Dome Network Camera Accessing the Product A temporary certicate (valid for one year) is created, enabling encryption of all trafc to and from the product, and the password can now be set securely. 2. Enter a password and then re-enter it to conrm the spelling.
AXIS Q6042-C PTZ Dome Network Camera Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only.
AXIS Q6042-C PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
AXIS Q6042-C PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q6042-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured.
AXIS Q6042-C PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q6042-C PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q6042-C PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 20 . • Stream proles. See page 21 . • Camera settings. See page 22 . • Overlay image. See page 23 .
AXIS Q6042-C PTZ Dome Network Camera Video Image The default image settings can be congured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression .
AXIS Q6042-C PTZ Dome Network Camera Video For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created.
AXIS Q6042-C PTZ Dome Network Camera Video Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into either day mode or night mode. By default, the camera will automatically change from day to night mode at a pre-dened level which corresponds to light conditions.
AXIS Q6042-C PTZ Dome Network Camera Video 2. Click Browse and browse to the le. 3. Click Upload . 4. Select the image to use from the Use overlay image list. 5. Click Save . To display the overlay image: 1. Go to Video > Video Stream and select the Image tab.
AXIS Q6042-C PTZ Dome Network Camera Video You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name. For more information, see the online help . Important Adding many privacy masks may affect the product’s performance.
AXIS Q6042-C PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 21 .
AXIS Q6042-C PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q6042-C PTZ Dome Network Camera Live View Cong 2. Under Output Buttons , select the type of control to use: - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action.
AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page.
AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on conguration, steer the camera to a selected preset position or start autotracking from a selected preset position.
AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods.
AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start recording the Pan/Tilt/Zoom movements.
AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface.
AXIS Q6042-C PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit.
AXIS Q6042-C PTZ Dome Network Camera Detectors 3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the window. 4. Adjust the Object Size , History and Sensitivity prole sliders (see Motion Detection Parameters for details).
AXIS Q6042-C PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q6042-C PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS Q6042-C PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS Q6042-C PTZ Dome Network Camera Events - Shock Detected — Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection, on page 34 . - System Ready — trigger the rule when the product has been started and all services are running.
AXIS Q6042-C PTZ Dome Network Camera Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set.
AXIS Q6042-C PTZ Dome Network Camera Events 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient.
AXIS Q6042-C PTZ Dome Network Camera Events 3. Click OK . To use the recurrence in an Action Rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove .
AXIS Q6042-C PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 39 . • To access recordings, see Recording List, on page 43 .
AXIS Q6042-C PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q6042-C PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q6042-C PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups.
AXIS Q6042-C PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1.
AXIS Q6042-C PTZ Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic .
AXIS Q6042-C PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.
AXIS Q6042-C PTZ Dome Network Camera System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
AXIS Q6042-C PTZ Dome Network Camera System Options Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.
AXIS Q6042-C PTZ Dome Network Camera System Options SNMP v1/v2 provides the lowest level of security. The community name can be specied as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.
AXIS Q6042-C PTZ Dome Network Camera System Options The Axis product supports SD cards with the following le systems: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss.
AXIS Q6042-C PTZ Dome Network Camera System Options Ports & Devices I/O Ports The media converter switch provides two congurable input and output ports for connection of external devices. One port is dedicated for the I/O signals between the media converter switch, the supplied multi-connector cable and the camera.
AXIS Q6042-C PTZ Dome Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.
AXIS Q6042-C PTZ Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.
AXIS Q6042-C PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. Connect the multi-connector cable to the camera’s multi-connector and to the connectors in the supplied media converter switch, see page 6 .
AXIS Q6042-C PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q6042-C PTZ Dome Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp ping -l 408 <IP address> In.
AXIS Q6042-C PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS Q6042-C PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 65 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS Q6042-C PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q6042-C 60 Hz AXIS Q6042-C 50 Hz Image sensor ¼” ExView HAD Progressive Scan CCD Lens f 3.3 – 119 mm F1.4 – 4.
AXIS Q6042-C PTZ Dome Network Camera Technical Specications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications available at www.
AXIS Q6042-C PTZ Dome Network Camera Technical Specications Function/group Item Specications FCC Part 15 Subpart B Class A ICES-003 Class A VCCI Class A C-tick AS/NZS CISPR 22 Class A KCC KN22 C.
AXIS Q6042-C PTZ Dome Network Camera Technical Specications Power connector (DC output) Two 2-pin terminal blocks for power output (pin 4 is not used). + + 2 1 4 3 - Function Pin Notes Specications 12 V DC 1, 2 Power out to camera Max load = 6.5 A 12.
AXIS Q6042-C PTZ Dome Network Camera Technical Specications The following factors are among the most important to consider: • High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected. • Access by large numbers of Motion JPEG and/or unicast H.
User Manual Ver. M2.2 AXIS Q6042-C PTZ Dome Network Camera Date: December 2013 © Axis Communications AB, 2013 Part No. 55235.
An important point after buying a device Axis Q6042-C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q6042-C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q6042-C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q6042-C you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q6042-C will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q6042-C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q6042-C.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q6042-C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q6042-C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
