Instruction/ maintenance manual of the product Q6035 Axis
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USER MANUAL AXIS Q6035 PTZ Dome Network Camera.
About this document This manual is int ended for administrators an d users of AXIS Q6035 PTZ Dome Netw ork Camera, an d is applicable to fi rmware 5.25 and later. It includes instruction s for using and managing the product on your network. Previous experience of networking will be of use when using this product.
AXIS Q60 35 PTZ Dome Network Camer a T able o f contents H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ........ ............ ............. ............... .... 4 L E Di n d i c a t o r s ... .......
AXIS Q60 35 PTZ Dome Network Camer a H a rd w a re ov e r vi ew Hardware overview 1 2 3 4 5 6 7 1 Part number (P/N) & Serial number (S/N) 2 Network connector (PoE+) 3 Multi-connector 4 SD memory card slot 5 Status LED indicator 6 Control button 7 Power button Connectors Network connector - RJ-45 Ethernet connector.
AXIS Q60 35 PTZ Dome Network Camer a H a rd w a re ov e r vi ew • Connecting to an AXIS Video Hosting System service, see page 40 . To connect, press and hold the button until the Status LED fl ashes green. • Connecting to AXIS Internet Dynamic DNS Service, s ee page 41 .
AXIS Q60 35 PTZ Dome Network Camer a A ccessing the pr oduct Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q60 35 PTZ Dome Network Camer a A ccessing the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product.
AXIS Q60 35 PTZ Dome Network Camer a A ccessing the pr oduct Con fi gure capture mode C a p t u r em o d ed e fi nes how image d ata is taken from the image senso r in regards to resolution a nd frame rate, prioritizing either one or the other. Capture mode is set the fi rst time the pro duct is accessed.
AXIS Q60 35 PTZ Dome Network Camer a A ccessing the pr oduct The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speci fi ed in the AMC Control Panel.
AXIS Q60 35 PTZ Dome Network Camer a A ccessing the pr oduct Select a PTZ preset position to steer the c amera view to the saved position. See Preset positions, on page 24 . Click the Start Auto Track button to start autotracking directly from the Live View page.
AXIS Q60 35 PTZ Dome Network Camer a Media str eams Media streams The Axis product provides several image and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q60 35 PTZ Dome Network Camer a Media str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Pane l is automatically installed on fi rst use, a fter which it can be con fi gured.
AXIS Q60 35 PTZ Dome Network Camer a Media str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.
AXIS Q60 35 PTZ Dome Network Camer a Setting up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or opera tor rights. Click Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all sett ings.
AXIS Q60 35 PTZ Dome Network Camer a Video and A udio Video and Audio The video and audio settings can be used to optimize video and audi o quality. You can con fi gure the following settings: • Video stream. See page 15 . •S t r e a m p r o fi les.
AXIS Q60 35 PTZ Dome Network Camer a Video and A udio H.264 The GOV structure describes the composition of the video stream a nd setting the GOV-length to a higher value saves considerably on bandwidth but may have an adv erse e ffect on image quality.
AXIS Q60 35 PTZ Dome Network Camer a Video and A udio White balance White balance is used to make colors in the im age appear the same regardless of the color tem perature of the light source. The Axis product can be set to automatically identify the light source and c ompensate for its color.
AXIS Q60 35 PTZ Dome Network Camer a Video and A udio Overlay image An overlay image can be us ed to provide extra information, o r to mask a part of the video image. To use your own image, such as a logo, fi rst upload the image to t he Axis product.
AXIS Q60 35 PTZ Dome Network Camer a Video and A udio For more information about these settings, please see the online help . Audio Input An external microphone or a line source can be connected to the product’s Audio-in connector. Con fi gure the audio input settings under Video & Audio > Audio Settings .
AXIS Q60 35 PTZ Dome Network Camer a Video and A udio Audio Clips An audio clip is a sound fi le that can be pla yed either when a n event occurs or manually from the Live View page. Audio clips can be uploaded to the product or recorded by a microphone connected to the product.
AXIS Q60 35 PTZ Dome Network Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le.
AXIS Q60 35 PTZ Dome Network Camer a Live V ie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC. Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q60 35 PTZ Dome Network Camer a Live V ie w Con fi g Note A multi-connector cable (available fro m Axis) is required wh en connecting external I/O devices to the Axis product.
AXIS Q60 35 PTZ Dome Network Camer a PTZ (P an T ilt Zoom) PTZ (Pan Tilt Zoom) Preset positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location.
AXIS Q60 35 PTZ Dome Network Camer a PTZ (P an T ilt Zoom) the most movement will be followed. Autotracking continues until the m oving object stops or disappears from the monitored area. Movement in areas blocked by pr ivacy masks and i n exclude areas does not trigger autotracking.
AXIS Q60 35 PTZ Dome Network Camer a PTZ (P an T ilt Zoom) T oa d dag u a r dt o u r : 1. Go to P T Z>G u a r dT o u r and cli ck Add . 2. Select Create a prese t tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs.
AXIS Q60 35 PTZ Dome Network Camer a PTZ (P an T ilt Zoom) OSDI zones are set up under PTZ > OSDI Zones . The Axis product uses the coordinates o f the center of the view to set the lower left and upper right zone areas. First navigate to where you wou ld like the lowermost left point of the OSDI zone to be located.
AXIS Q60 35 PTZ Dome Network Camer a PTZ (P an T ilt Zoom) 4. Guard Tour — A guard tour (see page 25 ) has PTZ control for an inde fi nite period of time. It may be overridden by an operator, event or administrator. The guard tour will r esume when higher priority groups leave the queue.
AXIS Q60 35 PTZ Dome Network Camer a Applications Applications Third party applications can be upload ed to and installed on the Axis product. For mo re information, go to www.axis.com/applications To upload an application, go to Applications > Packages , click Browse to locate the fi le an d then click Upload Package .
AXIS Q60 35 PTZ Dome Network Camer a Ev e n t s Events Prede fi ned parameters, known as an Event or Event T ype , can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Ev ent Server .
AXIS Q60 35 PTZ Dome Network Camer a Ev e n t s HTTP Server •R e c e i v e s n o t i fi cation messages • Receives uploaded images • Descriptive name • URL (IP address or host name) • User .
AXIS Q60 35 PTZ Dome Network Camer a Ev e n t s Note • Up to 10 event types can be con fi gur ed, and up to 3 of these can be c on fi gured to upload images. • F i l e n a m e sc a nb ef o r m a t t e da c c o r d i n gt os p e c i fi c r equirements.
AXIS Q60 35 PTZ Dome Network Camer a Ev e n t s Gatekeeper The Gatekeeper monitors an area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, triggered by mo vement in the area. The camera will then a uto matically return to the home position and continue to overview the monitored area.
AXIS Q60 35 PTZ Dome Network Camer a Ev e n t s Motion detection parameters The parameters controlling motion dete ction are described in the table below: Parameter Object Size History Sensiti vity Description Object size relative to window size. Object memory length.
AXIS Q60 35 PTZ Dome Network Camer a Ev e n t s Audio detection The Axis product can be con fi gured to generate an alarm when audio rises a bove, falls below or pas ses the audio alarm level .T h e alarm level can be set in the range 0–100 where 0 is th e most sensitive and 100 the least sensitive.
AXIS Q60 35 PTZ Dome Network Camer a Re c o rd i n g s Recordings If using an SD card, the Axis product can be con fi gured to record video continuously or as a r esult of a triggered or s cheduled event: • To start a continuous recording, see page 37 .
AXIS Q60 35 PTZ Dome Network Camer a Re c o rd i n g s Continuous recording I fu s i n ga nS Dc a r d ,t h eA x i sp r o d u c tc a nb ec o n fi gured to continuously save video to the ca rd. To prevent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage .
AXIS Q60 35 PTZ Dome Network Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving t hem user names and passwords .
AXIS Q60 35 PTZ Dome Network Camer a System Options To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The authentication is perfo rmed by a third-party entity called an authenti cation server, typically a RADIUS se rver , examples of which are FreeR ADIUS and Microsoft Internet Authentication Service.
AXIS Q60 35 PTZ Dome Network Camer a System Options • Synchronize with computer time sets date and time according to t he computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server o btains date and time from an NTP server.
AXIS Q60 35 PTZ Dome Network Camer a System Options AVHS is enabled by defa ult. The settings are con fi gured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware overview , on page 4 ) to connect to an AVHS service over the Internet.
AXIS Q60 35 PTZ Dome Network Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default an d assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the loca l network.
AXIS Q60 35 PTZ Dome Network Camer a System Options Note This FTP server has nothing to do with the product’s abil ity to transfer images via FTP to other locations and serv ers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.
AXIS Q60 35 PTZ Dome Network Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and s ecure passwords. To use traps with SNMP v3, an SN MP v3 management application is required.
AXIS Q60 35 PTZ Dome Network Camer a System Options Ports & Devices I/O Ports The Axis product provides four con fi gurable input and output ports for connection of external devices. A multi-connector cable (available fro m Axis) is required when connecting external devi ces, see Multi-Connector Cable (sold separately), on page 48 .
AXIS Q60 35 PTZ Dome Network Camer a System Options System Log - Provides information about system e vents. Access Log - Lists all failed attempts to access the product. The Access Log can also be con fi gured to list all connections to the product (see below).
AXIS Q60 35 PTZ Dome Network Camer a System Options File Upload Files, for examp le web pages and image s, can be uploaded to the Axis product a nd used as custom settings.
AXIS Q60 35 PTZ Dome Network Camer a Multi-Connector Cable (sold separ ately) Multi-Connector Cable (sold separately) When connecting external equipment to the Ax is product, a multi-connector cable (avai lable from Axis) is require d in order to maintain the product’s IP rating.
AXIS Q60 35 PTZ Dome Network Camer a Multi-Connector Cable (sold separ ately) Connection diagram: A I/O con fi gured as input B I/O con fi gured as output I/O connector DC power input AC power input.
AXIS Q60 35 PTZ Dome Network Camer a Tr oubleshooting Troubleshooting Checking the fi rmware Firmware is softwar e that determines the f unctionality of networ k devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware vers ion.
AXIS Q60 35 PTZ Dome Network Camer a Tr oubleshooting ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> temp ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res tart it and wait for a reply.
AXIS Q60 35 PTZ Dome Network Camer a Tr oubleshooting Problems with the H.264 format Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). S ee AXIS Media Control (AMC), on page 11 .
AXIS Q60 35 PTZ Dome Network Camer a Tr oubleshooting Missing images i n uploads This can occur when trying to use a l arger image buffer than is actua lly available.
AXIS Q60 35 PTZ Dome Network Camer a T e chnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS Q6035 60 Hz AXIS Q6035 50 Hz Image sensor 1/2.8‘ Progressive scan CMOS Lens V a r i f o c a lf = 4 . 7–9 4m m F1.
AXIS Q60 35 PTZ Dome Network Camer a T e chnical Speci fi cations Function/group Item Speci fi cat ions Audio streaming Two-way, half duplex, simplex Audio compression AAC LC 8/16 kHz G.
AXIS Q60 35 PTZ Dome Network Camer a T e chnical Speci fi cations Function/group Item Speci fi cat ions Casing IP52–rated metal casing (aluminum), acrylic (PMMA) clear dome Processor, memory ARTPEC-3, 256 MB RAM, 128 MB Flash Battery backed-up real-time clock Power Power over Ethernet Plus (PoE+) IEEE 802.
AXIS Q60 35 PTZ Dome Network Camer a T e chnical Speci fi cations • Access ing Motion JPEG and H.264 vide o streams simultaneously. F rame rate and bandwidth affected. • Heavy usage of event settings affect the p roduct’s CPU load. Frame rate affected.
User Manual Ver. M1.12 AXIS Q6035 P TZ Dome Network Cam era Date: May 201 1 © Axis Communications AB, 2011 Part No. 42 962.
An important point after buying a device Axis Q6035 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q6035 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q6035 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q6035 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q6035 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q6035, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q6035.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q6035. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q6035 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
