Instruction/ maintenance manual of the product Q6034-C Axis
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USER MANUAL AXIS Q6034-C PTZ Dome Network Camera.
About This Document This manual is intended for administrators and users of AXIS Q6034-C PTZ Dome Network Camera, and is applicable to rmware 5.41 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
AXIS Q6034-C PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6034-C PTZ Dome Network Camera Table of Contents Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6034-C PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 1 Network connector (High PoE) 2 Part number (P/N) & Serial number (S/N) 3 Cooling system 4 Fan 5 SD card s.
AXIS Q6034-C PTZ Dome Network Camera Hardware Overview NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal.
AXIS Q6034-C PTZ Dome Network Camera Hardware Overview 9 1 5 1 6 1 7 6 5 3 2 1 4 1 0 1 1 9 8 7 1 Power connector (DC input) 2 Power connector (DC output) 3 Network connector (internal) 4 Network conne.
AXIS Q6034-C PTZ Dome Network Camera Hardware Overview Each RJ-45 and SFP network connector port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches . Network connector (internal) - Two 2-pin Ethernet terminal blocks.
AXIS Q6034-C PTZ Dome Network Camera Hardware Overview switches tag the multicast packages moving between them so that the next media converter switch in line knows the destination of the packages. In other words, the VLAN tag serves as a VLAN identier.
AXIS Q6034-C PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q6034-C PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS Q6034-C PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.
AXIS Q6034-C PTZ Dome Network Camera Accessing the Product 4. From the second drop-down list, select Manual Trigger . 5. Select the desired action and congure the other settings as required. For more information about action rules, see Events, on page 35 .
AXIS Q6034-C PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
AXIS Q6034-C PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q6034-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured.
AXIS Q6034-C PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q6034-C PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q6034-C PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 19 . • Stream proles. See page 20 . • Camera settings. See page 21 . • Overlay image. See page 22 .
AXIS Q6034-C PTZ Dome Network Camera Video Image The default image settings can be congured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression .
AXIS Q6034-C PTZ Dome Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation.
AXIS Q6034-C PTZ Dome Network Camera Video Image Settings Autofocus enabled - Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar, autofocus will be disabled even if enabled here. In this case, use the PTZ control panel to enable autofocus, see PTZ Controls, on page 13 .
AXIS Q6034-C PTZ Dome Network Camera Video 3. Click Save . For information about supported image formats, see the online help . Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).
AXIS Q6034-C PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 .
AXIS Q6034-C PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q6034-C PTZ Dome Network Camera Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds.
AXIS Q6034-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page.
AXIS Q6034-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area. Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking.
AXIS Q6034-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Gatekeeper The Gatekeeper monitors an area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, triggered by movement in the area.
AXIS Q6034-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) For more information see the online help . Tour Recording The guard tour function in this product includes tour recording, which allows recording of a custom tour using an input device such as a joystick, mouse, keyboard or through the VAPIX® Application Programming Interface (API).
AXIS Q6034-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction.
AXIS Q6034-C PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
AXIS Q6034-C PTZ Dome Network Camera Detectors Motion Detection Parameters The parameters controlling motion detection are described in the table below: Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length.
AXIS Q6034-C PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.
AXIS Q6034-C PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS Q6034-C PTZ Dome Network Camera Events • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notications — send a notication message to a recipient.
AXIS Q6034-C PTZ Dome Network Camera Events Network Share Send Images TCP Send Notication Note A network share can also be used as a storage device for recorded video. Go to System Options > Storage to congure a network share before setting up a continuous recording or an action rule to record video.
AXIS Q6034-C PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 38 . • To set up action rules, see page 36 . • To access recordings, see Recording List, on page 38 .
AXIS Q6034-C PTZ Dome Network Camera Recordings Note If a new stream prole is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream prole will start.
AXIS Q6034-C PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q6034-C PTZ Dome Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
AXIS Q6034-C PTZ Dome Network Camera System Options If using a host name for the NTP server, a DNS server must be congured. See DNS Conguration, on page 44 . • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list.
AXIS Q6034-C PTZ Dome Network Camera System Options Linux/Unix syntax arp -s <IP address> <serial number> temp ping -s 408 <IP address> Linux/Unix example arp -s 192.
AXIS Q6034-C PTZ Dome Network Camera System Options Advanced TCP/IP Settings DNS Conguration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced .
AXIS Q6034-C PTZ Dome Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafc from the private network to the “outside”, that is, the Internet.
AXIS Q6034-C PTZ Dome Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritizes network trafc and provides a greater network reliability by controlling the amount of bandwidth an application may use.
AXIS Q6034-C PTZ Dome Network Camera System Options RTP/H.264 The RTP port range and multicast settings are congured under System Options > Network > RTP . The RTP port range denes the range of ports from which the video ports are automatically selected.
AXIS Q6034-C PTZ Dome Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.
AXIS Q6034-C PTZ Dome Network Camera System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 50 .
AXIS Q6034-C PTZ Dome Network Camera System Options To open the Script Editor, go to System Options > Advanced > Scripting . It is recommended to create a backup le before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see page 50 .
AXIS Q6034-C PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q6034-C PTZ Dome Network Camera Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product.
AXIS Q6034-C PTZ Dome Network Camera Troubleshooting No multicast H.264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network. Check with your network administrator to see if there is a rewall preventing viewing.
AXIS Q6034-C PTZ Dome Network Camera Troubleshooting Poor quality snapshot images Screen incorrectly congured on your computer Congure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.
AXIS Q6034-C PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q6034-C 60 Hz AXIS Q6034-C 50 Hz Image sensor 1/3” progressive scan CCD 1.3 megapixel Lens f 4.7 – 84.6 mm F1.
AXIS Q6034-C PTZ Dome Network Camera Technical Specications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications available at www.
AXIS Q6034-C PTZ Dome Network Camera Technical Specications Function/group Item Specications *Protected against entry of sand and dust. Clear/smoked dome cover may need to be replaced if exposed to sandblasts. Dimensions (HxWxD) 304 x 252 x 302 mm (12 x 10” x 12”) Weight Camera: 4.
AXIS Q6034-C PTZ Dome Network Camera Technical Specications Function Pin Notes Specications 12 V DC 1, 2 Power out to camera Max load = 6.5 A 12.0 – 13.2 V DC, min 70 W GND 3 Ground DC input and DC output N/a 4 N/a Network connector Two 2-pin Ethernet terminal blocks.
AXIS Q6034-C PTZ Dome Network Camera Technical Specications Function Pin Wire Notes Specications 2 Blue Digital input – Connect to GND to activate, or leave oating (unconnected) to deactivate.
User Manual Ver. M2.8 AXIS Q6034-C PTZ Dome Network Camera Date: October 2012 © Axis Communications AB, 2012 Part No. 48711.
An important point after buying a device Axis Q6034-C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q6034-C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q6034-C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q6034-C you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q6034-C will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q6034-C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q6034-C.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q6034-C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q6034-C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
