Instruction/ maintenance manual of the product Q6032 Axis
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USER MANUAL AXIS Q6032 PTZ Dome Network Camera.
About this document This manual is intended for administrators and users of AXIS Q6032 PTZ Dome Network Camera, and is applicable t o fi rmware 5.25 and later. It incl udes instruct ions for using and managi ng the product on your network. Previous experience of networking will be of use when using this product.
AXIS Q60 32 PTZ Dome Netw ork Camer a T able o f contents H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ............. .......... ............ ............. .... 4 L E Di n d i c a t o r s ..........
AXIS Q60 32 PTZ Dome Network Camer a H a rd w a re ov e r v i ew Hardware overview 1 2 3 4 5 6 7 1 Part num ber ( P/N) & Serial number (S/N) 2 Network connector (PoE+) 3 Multi-connector 4 SD card slot 5 Status LED indicator 6 Control button 7 Power button Connectors Network connector - RJ-45 Ethernet connector.
AXIS Q60 32 PTZ Dome Network Camer a H a rd w a re ov e r v i ew • Connecting to an AXIS Video Hosting System s ervice, see page 40 . To connect, press and hold the button until the Status LED fl ashes green. • Connecting to AXIS Internet Dynamic DNS Service, see page 41 .
AXIS Q60 32 PTZ Dome Network Camer a A ccessing the pr oduct Accessing the product To install the Axis product, re fer to the Ins talla tion Guide supplied with the product.
AXIS Q60 32 PTZ Dome Network Camer a A ccessing the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the p roduct from the Internet you must con fi gure your network router to allo w incoming data traf fi c to the product.
AXIS Q60 32 PTZ Dome Network Camer a A ccessing the pr oduct The Live View page If the Axis product has been customized to meet speci fi c requirements, not all the items described below will appear in the Live V iew page. The following provides an ov erview of each availabl e b utto n.
AXIS Q60 32 PTZ Dome Network Camer a A ccessing the pr oduct Activate the product’s fans with this button. Enable this button from Live View Con fi g > Action Buttons. The Fan button is activated automatically. Pres s this button to activate it manually.
AXIS Q60 32 PTZ Dome Network Camer a A ccessing the pr oduct Click the Emulate joystick m ode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in t he image to cente r the camera view on that pos ition.
AXIS Q60 32 PTZ Dome Network Camer a Media s treams Media streams The Axis product provid es several image and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q60 32 PTZ Dome Network Camer a Media s treams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure va rious video and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically instal led on fi rst use, after whi ch it can be con fi gured.
AXIS Q60 32 PTZ Dome Network Camer a Media s treams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.
AXIS Q60 32 PTZ Dome Network Camer a Settin g up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or operator rights. Click Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all settings.
AXIS Q60 32 PTZ Dome Network Camer a Video and A udio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can con fi gure the following settings: • Video stream. See page 15 . •S t r e a m p r o fi les .
AXIS Q60 32 PTZ Dome Network Camer a Video and A udio An image or text can be superimposed over the image as overlay. See Overlay, on page 17 . Save your settings befo re they can take effect.
AXIS Q60 32 PTZ Dome Network Camer a Video and A udio Wide Dynamic Range Wide dynamic range can improve the exposure when there is a con siderable contrast between lig ht and dark a re as in the image.
AXIS Q60 32 PTZ Dome Network Camer a Video and A udio Overlay image An overlay image can be us ed to provi de extra in forma tion, or to mask a part of the vid eo image. To use your own image, such as a logo, fi rst upload the image to the Axis product.
AXIS Q60 32 PTZ Dome Network Camer a Video and A udio For more inform ation about t he se se ttings, p lease see the online help . Audio Input An external microphon e or a line source can be connected to the product’s Audio-in connector. Con fi g u re the audio input s e ttings under Video & Audio > Audio Settings .
AXIS Q60 32 PTZ Dome Network Camer a Video and A udio Audio Clips An audio clip is a sound fi le that can be played either when a n event occurs or manually from the Live View page. Audio clips can be uploaded to the product or recorded by a microphone connected to the prod uct.
AXIS Q60 32 PTZ Dome Network Camer a Live Vie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le.
AXIS Q60 32 PTZ Dome Network Camer a Live Vie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC. Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q60 32 PTZ Dome Network Camer a Live Vie w Con fi g Note A multi-connecto r cable (available from Axis) is required wh en connecting external I/O devices to the Axis product.
AXIS Q60 32 PTZ Dome Network Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) Preset positi ons A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location.
AXIS Q60 32 PTZ Dome Network Camer a PTZ (P an Tilt Zoom) the most movement w ill b e followed. Autotracking continues until the moving object stops or disap pears from the monitored area. Movement in areas blocked by privacy masks and i n exclude areas does not trigger autotracking .
AXIS Q60 32 PTZ Dome Network Camer a PTZ (P an Tilt Zoom) 90° -90° -180°/180° 0° 90° -90° -180°/180° 0° A B B A 1 2 Top view A Pan limit star t B Pan limit end Guard Tour A guard to ur displays the video stream from differ ent preset po si tions, one-by -one, in a prede termin ed order or at ra ndom and for con fi gurable time periods.
AXIS Q60 32 PTZ Dome Network Camer a PTZ (P an Tilt Zoom) 1. Go to P T Z>G u a r dT o u r and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start r ecording the Pan/Tilt/Zoom movements.
AXIS Q60 32 PTZ Dome Network Camer a PTZ (P an Tilt Zoom) Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls. Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.
AXIS Q60 32 PTZ Dome Network Camer a Applications Applications Third party applications can be uploaded to and installed on the Axis pro duct. For more inf ormation, go to www.axis.com/a pplications To upload an application, go to Applications > Packages , click Browse to locate the fi le and then click Upload Package .
AXIS Q60 32 PTZ Dome Network Camer a Ev e n ts Events Prede fi ned parameters, known a s an Event or Event Type , can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload im ages to an Event Server . Triggered events - are activated by a signal, for example motion detection.
AXIS Q60 32 PTZ Dome Network Camer a Ev e n ts Server type Purpose Information required FTP Server • Receives uploaded images • Descriptive name • Network address and upload path • User name a.
AXIS Q60 32 PTZ Dome Network Camer a Ev e n ts 8. Click OK to save the event. Note • Up to 10 e vent types can be con fi gured, and up to 3 of these can be con fi gured to upload images. • File names can be formatted according to speci fi c requirements.
AXIS Q60 32 PTZ Dome Network Camer a Ev e n ts Gatekeeper The Gatekeeper monitors an area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, trigger ed by movement in the area. The c ame ra will then au to matically return to the home p ositio n and continue to overview the monitored area.
AXIS Q60 32 PTZ Dome Network Camer a Ev e n ts Motion detection parameters The parameters controlling motion dete ction are described in the table below: Parameter Object Size History Sensitivity Description Object size r elative to window size. Object memory length.
AXIS Q60 32 PTZ Dome Network Camer a Ev e n ts Audio d etection The Axis product can be con fi gured to generate an alarm when audio rises above, falls below or passes the audio alarm level .T h e alarm level can be set in the range 0–100 where 0 is th e most sensitive and 100 the least sensitive.
AXIS Q60 32 PTZ Dome Network Camer a Re c o rd in g s Recordings If using an SD card, the Axis product can b e con fi gured to record video continuously or as a r esult of a triggered or scheduled event: • To start a continuous recording, see page 37 .
AXIS Q60 32 PTZ Dome Network Camer a Re c o rd in g s Continuous recording I fu s i n ga nS Dc a r d ,t h eA x i sp r o d u c tc a nb ec o n fi gured to continuously save video to the ca rd. To prevent the disk fro m becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage .
AXIS Q60 32 PTZ Dome Network Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q60 32 PTZ Dome Network Camer a System Options To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The authentication is performed by a third-party e ntity called an authentic ation server , typically a RADIUS server , examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
AXIS Q60 32 PTZ Dome Network Camer a System Options • Synchronize with c omputer time sets date and time according to the computer’s clock. With this option, date and time are s et once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server.
AXIS Q60 32 PTZ Dome Network Camer a System Options AVHS is ena bled by d efa ult. The settings a re con fi gured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware overview, on page 4 ) to connect to an AVHS service over the Internet.
AXIS Q60 32 PTZ Dome Network Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the p roduct from other hosts on the same seg m ent on the loca l network.
AXIS Q60 32 PTZ Dome Network Camer a System Options Note This FTP server has nothing to do with the product’s ability to transfer image s v ia FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.
AXIS Q60 32 PTZ Dome Network Camer a System Options The following traps are availa ble: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps w ith SNM P v3, an SNMP v3 management application is required.
AXIS Q60 32 PTZ Dome Network Camer a System Options Ports & Devices I/O Ports The Axis product provides four con fi gurable input and output ports for connection of external devices. A multi-connector cable (available fr om Axis) is requir ed when connecting externa l devices, see Multi-Connector Cable (sold separately), on page 48 .
AXIS Q60 32 PTZ Dome Network Camer a System Options System Log - Provides information about system events. Access Log - Lists all failed attempts to access the pro duct. The Access Lo g can also be con fi gured to l ist all connections to the product (see below).
AXIS Q60 32 PTZ Dome Network Camer a System Options File Upload Files, f or exam p le web pages and im age s, can be uploaded to the Axis product a nd used as custom settings.
AXIS Q60 32 PTZ Dome Network Camer a Multi-Connector Cable (sold separ ately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating.
AXIS Q60 32 PTZ Dome Network Camer a Multi-Connector Cable (sold separ ately) Connection diagram: A I/O con fi gured as input B I/O con fi gured as output I/O connector DC power input AC po wer inpu.
AXIS Q60 32 PTZ Dome Network Camer a T r oubleshootin g Troubleshooting Checking the fi rmware Firmware is software that determi nes the functionality of networ k device s. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware version.
AXIS Q60 32 PTZ Dome Network Camer a T r oubleshootin g ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> temp ping -l 408 -t <IP address> 2. If the product does not reply w ithin a few seconds, res tart it and wait for a reply.
AXIS Q60 32 PTZ Dome Network Camer a T r oubleshootin g Problems with the H.264 format Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AX IS Media Control (AM C), on page 11 .
AXIS Q60 32 PTZ Dome Network Camer a T r oubleshootin g Slow image update Con fi guring pre-buffe rs, motion de tectio n, high-re solution imag es or high fram e rates will affect the performance of the Axis product.
AXIS Q60 32 PTZ Dome Network Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cations Models AXIS Q6032 60 Hz AXIS Q6032 50 Hz Image sensor 1/4” ExView HAD Progressive scan CCD Lens Varifocal f=3.4 – 119 mm F1.
AXIS Q60 32 PTZ Dome Network Camer a T echnical Speci fi cations Function/group Item Speci fi cations Security Password protection, IP address fi ltering, HTTPS encryption*, IEEE 802.
AXIS Q60 32 PTZ Dome Network Camer a T echnical Speci fi cations Function/group Item Speci fi cations FCC Part 15 Subpart B Class B ICES-003 Class B VCCI Class B C-tick AS/NZS CISPR 22 KCC Class B E.
User Manual Ver. M1.6 AXIS Q6032 P TZ Dome Network Camera Date: May 2011 © Axis Communications A B, 2011 Part No. 42 961.
An important point after buying a device Axis Q6032 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q6032 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q6032 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q6032 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q6032 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q6032, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q6032.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q6032. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q6032 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center