Instruction/ maintenance manual of the product SMCNAS04 SMC Networks
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USER GUIDE SMCNA S04 / SMCNA S2 4 TigerS t ore™ SMB Net w ork A tt ached St or age Serv er.
SMCNAS04 / SMCNAS24 User’s Guide March 2007.
TRADEMARKS all brand and product names are tra demarks or registered trademarks of their respective companies. NOTE the information in this manual is subject to change without notice.
i SM C Networks, Inc. Warr anty S tatement This SMC N etworks, I nc. product com es with a 2-year limite d warranty from the date of purc h ase. SMC Netw orks, Inc. w arrants in good operating con dition for t h e w arranty period. T his warra nt y does not i nclude non-S MC Network s, Inc.
This warranty is void if: • The product was operated/stored in a bnorm al use or maintenance conditions • The product is repaired , modified or altered • The product was subjected to abuse, negl.
iii Safety Inform ation z WARNIN G : Before connectin g to power, set the Vo ltage Switch on the rear of your sys t em to the v oltage matchin g your area – voltage rat ing 100~127 / 200~240 Vac . Device could be damaged when the Voltage S w itch is at the wrong position.
i v Model Information Before access ing SMCNAS04 / SMCNAS 24, please download J AVA Runtim e Environm ent (J RE) 6 “ jre-6-windo ws-i 586.ex e ” (click the link http://java.sun.com/javase/downloads/index.jsp ) and install through your comput er first.
v Table of Contents Safety Informa tion ............................................................................. ii i Model Infor mation ............................................................................. iv Chapter 1 Introduction .....
iTunes Server ............................................................................... 49 Media Server ................................................................................ 50 Printer Server ..........................................
Chapter 1 Introduction Your SMCNAS04 / SMCNAS24 is a storage solution for small and medium business and home network environments . With its high-speed networked storage, network users can easily access and share music, pictures, and video files. Also, it has a program for discovering the storage system automatic assigned IP address.
1.1 Package Contents Includes the following: z SMCNAS04 / SMCNAS24 Storage System with Key z Power Cord z RJ-45 Ethernet Cable z Utility Disc z Quick Installation Guide z Warranty Card 2.
1.2 Specifications NOTE: Specifications are subject to change without notice. Hardware Cabinet Form Factor Small Tower Processor Agere NAS401 System Memory 128 MB of DDR2 SDRAM Flash Memory 8 MB Hard Disk Drive Bay/Type Up to four 3.5-inch SATA (Serial ATA) Storage Capacity Using 750 GB drives provides up to 3.
1.3 System View Front Components Ref Component Description n Power Button Turns the power on and off. Power Indicator Shows the current power status. POWER ON Glows blue when the power is on. o STANDBY Glows red when th e system is in Standby mode (power cord is connected to the outlet but storage system is at standby situation).
Ref Component Description Shows the cu rrent network status. Glows green at 10/100 Mbp s or blue at 1000 Mbps when system is connected to the network. p Network Indicator Blinks gree n or blue to indica te system is trying t o establish a network connection.
Front Components (Compartment Door Open) Ref Component Description n Hard Disk Tray Door Handle Opens the har d disk tray. 6.
Right-Side Components Ref Component Description n Door Lock Locks the ha rd disk drive com partment door for sec urity. 7.
Left-Side Components Ref Component Description n USB Port Connects a USB device, such as a USB disk, printer, or USB-UPS. 8.
Rear Components Ref Component Description n Power Connector Connects to the power cord. o Voltage Switch Select the volt age matching your l ocal standard setting. p Ventilation Opening Maintain proper operating temperatur e. Do not cover or block the openings.
Chapter 2 Setting Up Step 1. Install the Hard Disks 1. Insert the key and turn clockwise ( n ) to unlock and open the door ( o ). 2. Slide the latch toward the right to release the handle.
NOTE: Install the first hard disk on the lowest level tray first, the second hard disk on the second lowest level tray, and so forth. 3. Pull the handle to slide the hard disk tray forward. Then, pull the har d disk tray out of the device. 4. Unfasten four screws from each side of the hard disk tray and remove the metal bracket.
5. Fit the hard disk into the tray wher e the connectors facing toward the rear. Then align and fasten four screws for fixing the hard disk in the tray. 6. Keeping the handle in its full-open state, slide the hard disk tray all the way into the device until the hinge of the ha ndle is inside the device.
Step 2. Connect to the Network 1. Make sure that the computer, which you will install and perform Storage System Management, is powered off and connected to the network hub.
Step 3. Connect to Power 1. Make sure that your storage system is turned off. 2. Before connecting to power, set the Voltage Switch to the voltage matching your local standard setting.
3. Connect one end of the power cord to your storage system and the other end to a standard electrical outlet. 4. Power on your network hub. 5. Power on your computer. Step 4. Configure Your Storage System See the next chapter for software configuration instructions.
Chapter 3 Configuring Your Storage System You have to install at least one hard di sk (lowest level tray) before your storage system can provide services. SMCNAS04 SMCNAS24 A network consists of your storage device, computer for Storage System Management, and several client s connected via network links.
3.1 Installing the Storage System Management You need to install Storage System Management before you can perform any system configurations. NOTE: Make sure that your storage device is powered off. 1. Copy the contents of the U tility disc to your computer.
4. Press the Reset switch ( n ) by inserting a small rod such as straightened paperclip and press the Power button ( o ) on your storage device at the same time. You can only release the Reset switch after the blue RAID indicator ( ) blinks (may take 15~20 seconds).
6. The following screen appears. Change the RAID configuration by clicking the radio button of the available RAID configuration on the “ CHAN GE TO ” column under “ RAID Profiles ,” then click “ CHANGE .
7. The following screen appears. 21.
8. Double-click “ x:NASDiscoveryUtilityNASDiscovery.html ” again and the following screen appears. Wait for approximately five minutes. 9. When the following screen appears, click “ Click to Upgrade ” under the “ Upgrade ” column. It will show “ Will start soon ” to signify the start of the upgrade process.
10. The “ Upgrade ” column will show various stages of the upgrade process: z Upload % Done z Verifying Checksum z Extracting Firmware z Installing OS z Installing Kernel z Installing Media Server z Installing KHTTPD z Installing Samba z Installing Configurator z Installing NASUtils 11.
12. When the following screen appears, click “ Click to Configure NAS ” under the “ Configuration URL ” column to log in Storage System Management.
3.2 Starting Storage System Management NOTE: Click the “ x:NASDiscoveryUtilityNASDiscovery.html ” (where “ x ” is the drive that you have copied NASDiscoveryUtility on your computer), when the following screen appears, click “ Click to Configure NAS ” under the “ Configuration URL ” column to log in the Storage System Management.
To perform system management using the Storage System Manag ement: 1. As soon as you start Storage System Managem ent, the system automatically scans the network for storage systems.
3.3 My NAS Page Display a list of your storage system information (MNAS name, flash and middleware version, MAC and IP addr ess, subnet mask, gateway IP address, and disk mode) , system utilization , data utilization, and current connections (shared folders, users, and login time).
System Setting Allow you to specify the storage system name, date, time, time zone, NTP server name or IP address, administrator name, and password. On the “ My NAS ” page, click “ System setting ” and the following screen appears. NOTE: Be careful when changing the “ Storage System Name .
To change this . . . Do this . . . Storage system name Enter the new nam e for the specific storage system. The name can be up to 15 characters long, including character s of letters, num b ers, and hyphe ns. Date, Time, Time zone In the Date fields, enter or select the month, day, and year.
Network Setting Allow you to configure the network setti ngs that include the workgroup name, MAC address, and FTP server settings. 1. Click “ Network setting ” and the following screen would appear.
To change this . . . Do this . . . Workgroup name Enter the new name for the specific workgroup. The name can be up to 15 characters long, including characters of letters, num bers, and hyphens. Get an IP address automa tically If you have a DHCP serv er on your network, th e server can get i ts IP address from that DHCP server automatically.
3.4 Users & Groups Page Display a list of all currently configured users for allowing you to add, m odify, and remove users. This area also allows you to add, m odify, and remove groups as well as perform quota management. Users 1. Click the “ Users & Groups ” button on the Storage System Management homepage.
3. Click “ Add ” and the following screen appear, allowing you to specify the type of user (Windows/Mac OS X or Linux/Other Mac – future option) you want to add.
4. Click “ Next ” and the following screen appears. You must provide the requested user information. For Windows/Mac OS X user (CIFS) – To change thi s . . . Do this . . . User name Password Confirm password In the User name field, e n ter the user nam e.
For Linux/other Mac user (NFS) – (future option) To change thi s . . . Do this . . . Computer description IP address or computer name The Computer description field can be t he name of the user who typically accesses the computer or any other description to identify th e computer.
Groups Placing users into groups makes it easier to give several users access to the same shared folder at once. 1. Click “ Groups ” on the “ Users & Groups ” page. The following screen appears. NOTE: Only Windows users can be included in groups.
2. Click “ Add ” and the following screen appear. Enter a group name and add all or selected users to this group. You can also remove all or selected users from a group.
Quota Management Allows the administrator to limit (enlarge/shrink) user disk space. NOTE: Before enabling/disabling Quota Management, make sure that iTunes is not enabled, no USB device is mounted, and there is no existing Samba connection to your storage device (see later section for details).
To change thi s . . . Do this . . . Enable quota for a ll users Quota size on the SATA dis k Administrator password Click the checkbox to set quota for all Windows u sers. In the Quota size on the SATA disk field, e n ter the quota size (MB). In the Administrator pass word field, enter the password for logging in to the Storage Syste m Management.
3.5 Shared Folders Page Display a list of all currently configured and shared folders and allow y ou to add shared folders, change which user s can access them, or remove them. 1. Click the “ Shared Folders ” button on the Storage S y stem Management homepage.
Add Shared Folder 1. Click “ Add ” to create shared folder a nd the following screen appears. 2. Enter the name of the new shared folder and click “ Next .” 3. Select the users/groups who you want to authorize (add or remove user). 4. Click “ Apply .
Assign Access 1. Select a folder which you want to modify. Click “ Assign Access ” and the following screen appear. 2. Enter the “ Shared folder name .” 3. You can “ Add ” (specify as “ Read-Only ” or “ Read/Write ”) users/groups to, as well as “ Remove ” existing users/groups from shared folders.
5. When the message of confirmation appears, click “ OK ” for the changes to take effect. 3.6 Disk Page Allow you to view information about the installed hard disk(s) slot, model, serial number, size, RAID type, and di sk status (shows the RAID rebuilding percentage).
3.7 Advanced Page Provide access to advanced storage system configuration options such as setting up email alerts; upgrading the firmware; UPS (uninterruptible power suppl y ), iTunes/media/printer se.
Alerts Allow you to set up the storage system to notify up to t wo people via email if any problem occurs namely, when hard disk space usage have reached one limitation of total capacity, when th e upper operating temperature has been reached, and when power level of the USB-UPS is not adequate .
1. Click on the “ Advanced ” button on the Storage System Management homepage. The following screen appears. 2. Enter the information about y our SMTP em ail server, sender’s email address, and up to two email addresses that should receive the notification.
4. When the message of confirmation appears, click “ OK ” to confirm . Firmware Allows you to upgrade your storage system to a newer firm w are when available (check the support section of www.smc.com for the latest firmware). 1. Click “ Firmware ” on the “ A dvanced ” page and the following screen appears.
4. Click “ Apply .” 5. When the message of confirmation appears, click “ OK ” to confirm . 6. The upload percentage will be displayed. 7. System will reboot automatically after upgrade is done.
iTunes Server Allow your storage system to function as an iTunes server for accessing digital music and video files from an iTunes client computer. 1. Click “ iTunes Server ” on the “ Advanced ” page and the following screen appears. 2. Click the checkbox “ iTunes Server enabled .
Media Server Allow your storage system to function as a media server by specifying the scan path, selecting the media file type(s), start scanning and afterwards display the results of the scan, as well as delete and backup media database. 1. Click “ Media Server ” on the “ Advanced ” page and the following screen appears.
To change thi s . . . Do this . . . Change Scan Paths Click Change Scan Paths if you want your computer to search for m edia files which differ from the one c u rrently specified (see step 2). Media Scan Types Click on the checkbox of the file types on the list to be included, and th en click Set Types .
4. Click “ Apply .” 5. When the message of confirmation appears, click “ OK ” to confirm . Printer Server Allow your storage system to function as a printer server when a USB printer is connected. 1. Connect a printer to any USB port on your storage system.
NOTE: A warning message will appear if there is no USB printer connected to your storage system. 5. When the message of confirmation appears, click “ OK ” to confirm. NOTE: When setting up the USB printer on your computer, you need to spe cify the storage system’s IP:631/printers/PrinterServer .
3. Click the checkbox “ UPS enabled .” The “ Power status ” (amount of backup power available) will be shown. 4. Click “ Apply .” NOTE: A warning message will appear if there is no USB-UPS connected to your storage system. 5. When the message of confirmation appears, click “ OK ” to confirm .
USB Backup Allow you to backup the contents of your USB storage device to y our storage system. 1. Click “ USB backup ” on the “ Advanced ” page and the following screen appears. 2. In the “ Administrator password ” text box, enter the password.
6. Click “ Apply .” The backup contents of your USB storage device would be copied to your storage system on a newly created timestam p folder under /USBBackup/ . NOTE: When the total file size overflows the limitation, the warning message “ The disk space is not enough ” appears.
Shut Down To shut down the storage system, you can press the power button on the unit itself and hold it until the system status and disk activity LEDs start flashing, or you can shut the storage system down rem otely by using Storage System Management.
3. Click “ Shut Down .” A message appears the indication of that the system is shutting down. CAUTION: Always shutdown the system in accordance with the instructions above. An improper shutdown may affect the functionality of storage system in the next startup.
Reboot You can reboot the storage system remotely by using Storage System Management. To use Storage S y stem Management: 1. Click “ Reboot ” on the “ Advanced ” page and the following screen appears, allowing you to reboot the storage sy stem.
3. Click “ Reboot .” A message appears the indication of that the system is rebooting. CAUTION: Always reboot the system in accordance with the instructions above. An improper reboot may affect the functionalit y of stor age system in the next startup.
Back to Zero Disk User does not need to press hardware “r eset” button 15 seconds to go back to zero disk again. User can click the “ Back to Zero Disk ” of “ Advanced ” page. 1. Click “ Back to Zero Disk ” on the “ Advanced ” page and the following screen appears, allowing you to back to softwa re installation step 3.
3. Click “ Back to Zero Disk .” A message appears indicating that the system is rebooting. 4. Wait for a while (approximately 3~5 minutes) until the following screen appears. Click “Click to Configure RAID Profile” on the “Configuration URL” column (Please refer to software installation STEP 3.
3.8 Logging Out of Storage System Management 1. To log out of the Storage System Management system without shutt ing it down, click the “ Logout ” button.
2. When the message of confirmation appears, click “ OK ”. 3. The following screen appears. You can allow it to stay in the background and perform other computer task.
Chapter 4 MAP SHARES 1. The following screen appears, click “ Click to Map ” under the “ MAP Shares ” column to map shared folders. 2. Then, the following screen appears. NAS Samba Share : User could select which shared folder to connect. Share Name : User could re -name a preferred share name.
Input Limitation Before the user inputs are set to the sy stem, the WEB GUI is required to validate the user inputs according to the following rules: Administrator name: 9 Maximum number of characters: 15 9 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_), and dots (.
Workgroup name: * 9 Maximum number of characters: 15 9 Rules: can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-) and underlines (_).
NFS computer name (IP or domain name): 9 Maximum number of characters: 64 9 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_), dots (.
IP, subnet mask, Gateway, DNS address: 9 Maximum number of characters: 15 (3 “.” included) 9 Rules: The format is xxx.xxx.xxx.xxx a nd the value of xxx is between 0 and 255 NTP server name: 9 Maximum number of characters: 64 9 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_) and dots (.
TE CHNICAL SUPPORT F rom U .S.A. and Canada (2 4 hours a day , 7 days a w eek) Phn: 800-SMC -4- Y OU / 94 9-6 79-8000 F ax: 94 9-502 - 3400 ENGLISH T echnical Support in formation av ailable at www .smc.c om FRENCH Inf ormations Support T echnique sur www .
An important point after buying a device SMC Networks SMCNAS04 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SMC Networks SMCNAS04 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SMC Networks SMCNAS04 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SMC Networks SMCNAS04 you will learn all the available features of the product, as well as information on its operation. The information that you get SMC Networks SMCNAS04 will certainly help you make a decision on the purchase.
If you already are a holder of SMC Networks SMCNAS04, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SMC Networks SMCNAS04.
However, one of the most important roles played by the user manual is to help in solving problems with SMC Networks SMCNAS04. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SMC Networks SMCNAS04 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center