Instruction/ maintenance manual of the product Q3505-VE Axis
Go to page of 69
AXIS Q3505–VE Fixed Dome Network Camera User Manual.
About this Document This manual is intended for administrators and users of the AXIS Q3505–VE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network . Previous experience of networking will be of use when using this product.
서 사 용 하 는 것 을 목 적 으 로 하 며 , 모든 지역 에 서 사 용 할 수 있 습 니 다 . 적 절 히 접지 된 STP (shielded twisted pair) 케 이 블 을 사 용 하 여 제 품 을 연 결 하 십 시 오 . Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment.
AXIS Q3505–VE Fixed Dome Network Camera T able of C ontents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q3505–VE Fixed Dome Network Camera T able of C ontents Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q3505–VE Fixed Dome Network Camera Hardware Overview Hardware Overview Note 3–9 mm lens: Pressing the lens too hard while cleaning may cause the lens to move down. If this happens while the camera is in operation, re-calibrate the optics by clicking Calibrate from the Server Maintenance web page ( System Options > Maintenance ).
AXIS Q3505–VE Fixed Dome Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with Power over Ethernet (P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use.
AXIS Q3505–VE Fixed Dome Network Camera Hardware Overview • To view the Status LED – Press the button once to light up the Status LEDs. Press again to turn them off. The LEDs will turn off automatically after 1 0 seconds. LED Indicators LED Color Indication Unlit Connection and normal operation Amber Steady during startup.
AXIS Q3505–VE Fixed Dome Network Camera Access the Product Access the Pr oduct To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q3505–VE Fixed Dome Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers.
AXIS Q3505–VE Fixed Dome Network Camera Access the Product Controls on the Live View P age Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Click WDR on to enable WDR in intense back light conditions.
AXIS Q3505–VE Fixed Dome Network Camera Access the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Con trol viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only .
AXIS Q3505–VE Fixed Dome Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position.
AXIS Q3505–VE Fixed Dome Network Camera Media Str eams Media Str eams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q3505–VE Fixed Dome Network Camera Media Str eams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q3505–VE Fixed Dome Network Camera Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.
AXIS Q3505–VE Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 .
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio • Mirror image . If required, the image can be mirrored. • Rotate image . If required, the image can be rotated. • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio - White balance windows - Action rules - Settings in uploaded applications Image Appearance Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Important Use WDR in combination with automatic exposure control. Other exposure settings could give undesirable results. Note WDR is only available if you have selected a capture mode that supports WDR.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio detection is more important than identication. Motion blur is acceptable and since low light can cause a lot of noise, move the low light priority slider toward low noise. Example If storage space or bandwidth is limited, try using a lower gain.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specic part of the full view . Note View areas will be disabled if Optical zoom for monitoring is selected.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter #FFFFFF . - To scale the image automatically , select Scale with resolution .
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Privacy Mask A privacy mask is a user -dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio To set limits for focus and zoom: Go to Video & Audio > Focus & Zoom . Select a Zoom tele limit value to limit the camera’s maximum zoom. The digital zoom level is indicated with the letter D.
AXIS Q3505–VE Fixed Dome Network Camera Video and Audio Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low , choose a higher dB, to amplify the sound.
AXIS Q3505–VE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page.
AXIS Q3505–VE Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page.
AXIS Q3505–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 23 . This option is only available if you have selected Optical zoom for installation .
AXIS Q3505–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) It is also possible to, for example, record video or save images (take a snapshot) while the Gatekeeper is active. Go to Events and set up an action rule with PTZ Preset Reached as trigger .
AXIS Q3505–VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS Q3505–VE Fixed Dome Network Camera Detectors For instructions, see Set Up Motion Detection Windows on page 34 . To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection P arameters on page 34 .
AXIS Q3505–VE Fixed Dome Network Camera Detectors Recommended values 5–15% 60–90% 75–95% Default values 15% 90% 90% Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.
AXIS Q3505–VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q3505–VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS Q3505–VE Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS Q3505–VE Fixed Dome Network Camera Events - Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port.
AXIS Q3505–VE Fixed Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Output P ort – Activate an I/O port to control an external device.
AXIS Q3505–VE Fixed Dome Network Camera Events To set up an email recipient using one of the listed providers: 1. Go to Events > Recipients and click Add . 2. Enter a Name and select Email from the T ype list. 3. Enter the email addresses to send emails to in the To eld.
AXIS Q3505–VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 38 .
AXIS Q3505–VE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 43.
AXIS Q3505–VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q3505–VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q3505–VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups.
AXIS Q3505–VE Fixed Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1.
AXIS Q3505–VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settin gs The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS Q3505–VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS Q3505–VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons.
AXIS Q3505–VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS Q3505–VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS Q3505–VE Fixed Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour .
AXIS Q3505–VE Fixed Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported le systems.
AXIS Q3505–VE Fixed Dome Network Camera System Options Accelerometer The leveling assistant that helps to level the camera is enabled by default. To disable it, de-select the Enable leveling assistant option from System Options > P orts & Devices > Accelerometer and click Save .
AXIS Q3505–VE Fixed Dome Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query .
AXIS Q3505–VE Fixed Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.
AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade.
AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations on page 68 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS Q3505–VE Fixed Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.
AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q3505-VE 9mm (3-9 mm lens) AXIS Q3505-VE 22mm (9-22 mm lens) Image sensor Progressive scan RGB CMOS 1/2.
AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Barrel distortion correction Mirroring of images WDR - dynamic capture: Up to 120dB (y-z lux) depending on scene Audio streaming T wo-way Audio compression AAC LC 8/16/32 kHz, 8-128 kbit/s G.
AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Data streaming Event data Video access from web browser Camera live view Video recording to .
AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Video management software (not included) AXIS Camera Companion (incl.), AXIS Camera Station and video management software from Axis’ Application Development P artners (not included.
AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications 12 V max 50 mA 1 2 3 4 3. I/O congured as input 4. I/O congured as output Audio Connector 3.
AXIS Q3505–VE Fixed Dome Network Camera T echnical Specifications Wires Specications Red + DC or AC Black – DC or AC P erformance Con siderations When setting up your system, it is important to consider how various settings and situations will affect performance.
User Manual V er . M1.30 AXIS Q3505–VE Fixed Dome Network Camera Date: June 20 14 © Axis Communications AB, 20 14 P art No. 5477 0.
An important point after buying a device Axis Q3505-VE (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q3505-VE yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q3505-VE - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q3505-VE you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q3505-VE will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q3505-VE, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q3505-VE.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q3505-VE. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q3505-VE along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
