Instruction/ maintenance manual of the product Q1615 Axis
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AXIS Q16 15 Network Camera User Manual.
About this Document This manual is intended for administrators and users of the AXIS Q16 15 Network Camera, and is applicable to rmware 5.5 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
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AXIS Q1615 Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q1615 Network Camera T able of Contents P orts & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q1615 Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1. Status LED indicator 2. Zoom puller 3. Lock screw for focus ring 4. Focus ring 5. I/O connector 6. Iris connector 7. P ower connector 8. P ower LED indicator 9.
AXIS Q1615 Network Camera Hardware Overview Network Connector RJ45 Ethernet connector . Supports P ower over Ethernet (P oE). NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required.
AXIS Q1615 Network Camera Hardware Overview • Resetting the product to factory default settings. See page 58 . • Connecting to an AXIS Video Hosting System service. See page 5 1 . To connect, press and hold the button for about 1 second until the Status LED ashes green.
AXIS Q1615 Network Camera Hardware Overview Buzzer Signal for Focus Assistant Buzzer Lens Fast interval Optimally adjusted Medium interval Less optimally adjusted Slow interval P oorly adjusted Status.
AXIS Q1615 Network Camera Hardware Overview Note • If you select a DC iris conguration le for a P-iris lens, an error message will appear below the iris conguration type in the Camera Settings page. For custom DC Iris lenses, select Generic DC Iris option.
AXIS Q1615 Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems.
AXIS Q1615 Network Camera Accessing the Product To set the password via a standard HTTP connection, enter it directly in the dialog. To set the password via an encrypted HTTPS connection, follow these steps: 1.
AXIS Q1615 Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 32 . The Manual Trigger button is used to trigger an action rule from the Live View page.
AXIS Q1615 Network Camera Accessing the Product AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer . The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off.
AXIS Q1615 Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q1615 Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q1615 Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q1615 Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q1615 Network Camera Setting Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a nger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.
AXIS Q1615 Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 20 . • Stream proles. See page 21 . • Camera settings.
AXIS Q1615 Network Camera Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions.
AXIS Q1615 Network Camera Video and Audio • When setting up recording using action rules. See Events on page 40 . • When setting up continuous recording. See Continuous Recording on page 45 . • In the Live View page – select the stream prole from the Stream prole drop-down list.
AXIS Q1615 Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
AXIS Q1615 Network Camera Video and Audio Exposure Settings Congure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations. Exposure value - Click in the bar to ne-tune the exposure.
AXIS Q1615 Network Camera Video and Audio Iris conguration Iris conguration shows the current congured iris type. Do not change the iris conguration unless the lens has been changed, see Replacing the lens on page 9 . Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions.
AXIS Q1615 Network Camera Video and Audio To remove a view area, select the view area and click Remove . Note The PTZ functionality is useful during installation of the Axis product.
AXIS Q1615 Network Camera Video and Audio For information about supported image formats, see the online help . Use Overlay T ext in an Action Rule Action rules, see page 40 , can display an overlay text when the rule is triggered.
AXIS Q1615 Network Camera Video and Audio Basic Follow the on-screen instructions on the Basic tab to adjust zoom and focus. The pixel counter is used to determine the number of pixels in an area of the image, for example to ensure that the image size fullls specic requirements.
AXIS Q1615 Network Camera Video and Audio Select the +30 dB microphone boost option to amplify the signal of the external microphone connected to the Axis product. This option is not available when the Line source is selected. The Microphone power option provides DC power for an external microphone.
AXIS Q1615 Network Camera Video and Audio To congure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 40 . Note Audio clips cannot be used if the product’s audio functionality is enabled.
AXIS Q1615 Network Camera Live View Config Live View Config Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 21 . • Default Viewer for Browser .
AXIS Q1615 Network Camera Live View Config • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page.
AXIS Q1615 Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 25 .
AXIS Q1615 Network Camera PTZ (Pan T ilt Zoom) To modify or remove guard tours, go to PTZ > Guard Tour , select the guard tour in the Guard Tour List and click Modify/Remove .
AXIS Q1615 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS Q1615 Network Camera Detectors To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection Parameters on page 36 . Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected.
AXIS Q1615 Network Camera Detectors Recommended values 5–15% 60–90% 75–95% Default values 15% 90% 90% Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.
AXIS Q1615 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q1615 Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS Q1615 Network Camera Events Events The Axis product can be congured to perform actions when different events occur , for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS Q1615 Network Camera Events - Recording – T riggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator , for example by ashing LED lights, if the product has started or stopped to record to the storage device.
AXIS Q1615 Network Camera Events The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s eld of view . Set up motion detection and add a network share: 1. Go to Detectors > Motion Detection and congure a motion detection window .
AXIS Q1615 Network Camera Events Network Share 2 Send Images Send Video Clip TCP Send Notication 1. Some email providers have security lters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar .
AXIS Q1615 Network Camera Events 2. Enter a descriptive name and the information needed for a daily , weekly , monthly or yearly schedule. 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
AXIS Q1615 Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 4 1 . • To access recordings, see Recording List on page 45 .
AXIS Q1615 Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q1615 Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q1615 Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS Q1615 Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1.
AXIS Q1615 Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS Q1615 Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power .
AXIS Q1615 Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS Q1615 Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS Q1615 Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS Q1615 Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
AXIS Q1615 Network Camera System Options The I/O ports are congured under System Options > P orts & Devices > I/O P orts . Select the port direction ( Input or Output ). The ports can be given descriptive names and their Normal states can be congured as Open circuit or Grounded circuit .
AXIS Q1615 Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values.
AXIS Q1615 Network Camera System Options P arameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams.
AXIS Q1615 Network Camera System Options 3. K eep the control button pressed for about 15–30 seconds until the status LED indicator ashes amber . 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings.
AXIS Q1615 Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q1615 Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS Q1615 Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS Q1615 Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS Q1615 Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q16 15: 2 MP/HD TV 1 080p resolution, indoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens P-Iris, IR corrected, varifocal, CS-mount, support for DC-iris lens, megapixel resolution 2.
AXIS Q1615 Network Camera T echnical Specifications Function/group Item Specications Audio streaming T wo-way , full duplex Audio compression AAC LC 8/16/32 kHz, 8-128 kbit/s G.7 1 1 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Congurable bit rate Audio input Audio Input: 3.
AXIS Q1615 Network Camera T echnical Specifications Function/group Item Specications Video access from web browser Camera live view Video recording to le (ASF) Customizable HTML pages Windows Vista, XP , Windows 7, and Server 2008 DirectX 9c or higher For other operating systems and browers see www .
AXIS Q1615 Network Camera T echnical Specifications Connectors I/O connector 4–pin terminal block for: • 0 V DC (-) • Auxiliary power (DC output) • Digital Input • Digital Output 1 2 3 4 Function Pin Notes Specications 0 V DC (-) 1 DC output 2 Can be used to power auxiliary equipment.
AXIS Q1615 Network Camera T echnical Specifications P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A.
AXIS Q1615 Network Camera T echnical Specifications P erformance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both.
User Manual V er . M2.12 AXIS Q16 15 Network Camera Date: June 20 14 © Axis Communications AB, 20 14 P art No. 55574.
An important point after buying a device Axis Q1615 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q1615 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q1615 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q1615 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q1615 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q1615, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q1615.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q1615. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q1615 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
