Instruction/ maintenance manual of the product Q1604 Axis
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USER'S MANUAL AXIS Q1604 Network Camera.
About this document This manual is intended for admin istra tors and users of the AXIS Q1604 Network Camera, and is applicab le to fi rmware 5.40 a nd later. It includes instructions fo r using and managing the product on your network. Previous experience of networking will be of use when using this produc t.
AXIS Q1604 Netw ork Camer a T able o f Content s H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ............. .......... ............ ............. .... 5 L E Di n d i c a t o r s ... ............. .
AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew Hardware overview 1 2 3 4 5 6 7 8 1. Focus puller 2. Zoom puller 3. Status LED 4. Internal microphone 5.
AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew 1. Power LED 2. Network LED 3. Control b utton 4. Iris connector 5. Power connector 6. I/O terminal connector Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew • Enabling the Focus A ssistant. Press an d very quickly release the C ontrol button. • C o n n e c t i n gt oa nA X I SV i d e oH o s t i n gS y s t e ms e r v i c e . S e e page 37 . To connect, press and hold the button for about 1 second until the Status LED fl ashes green .
AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew 3.3 V max 50 mA 1 2 3 4 LED indica tors LED Color Indication Green Steady for connection to a 100 MBit/s ne twork. Flashes for network activity. Amber Steady for connection to a 10 MBit/s ne twork.
AXIS Q1604 Netw ork Camer a H a rd w a re ov e r v i ew Status LED when using Focus Assistant Status Color Indication Green Focus Assistant is ena ble d The lens is optimally adj usted Amber The camera has been moved, or an object has been inserted in front of the lens.
AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct Accessing the product To install the Axis product, refer to the Installation Guide sup plied with the product.
AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product.
AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct When using 50 Hz, the maximum fram e rate is limited to 25 fps . Note Power line frequency is different in differe nt geographic regions. In the Americas, 6 0 Hz is u s ually used; most other parts of the world use 50 Hz.
AXIS Q1604 Netw ork Camer a A ccessin g the pr oduct Click the View Full Screen button and the video ima ge will fi ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record t he curr ent video stream.
AXIS Q1604 Netw ork Camer a Media s treams Media streams The Axis product provides several audio and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q1604 Netw ork Camer a Media s treams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video a nd a udio se ttings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is a u toma tically installed on fi rst use, after which it can be con fi gured.
AXIS Q1604 Netw ork Camer a Media s treams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to u se other players to view the H.264 stream using the paths a bove, although A xis does not guarantee this.
AXIS Q1604 Netw ork Camer a Settin g up the p r oduct Setting up the product The Axis product can be con fi gur ed by users with adminis t rator or operator rights. Cl ick Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all settings.
AXIS Q1604 Netw ork Camer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video a nd a udio quality. You can con fi gure the following: • Video stream settings. See page 17 . •S t r e a m p r o fi les . See page 18 .
AXIS Q1604 Netw ork Camer a Video and A udio Setting the compression level affects the image quality and bandwi dth; the lower the compression , the higher the image quality with higher bandwidth requirements. To avoid bandwidth problems on the netw ork, you can limit the frame rate allowed to each viewe r.
AXIS Q1604 Netw ork Camer a Video and A udio Capture Mode The capture mode setting reduces image fl icker in fl uorescent light environments as image data is sampled at a rate that matches the local power line frequency. C a p t u r em o d ei ss e tt h e fi rst time the product is accessed.
AXIS Q1604 Netw ork Camer a Video and A udio Wide Dynamic Range (Dynamic Contrast) Wide dynamic range (D ynamic Contrast) can improve the expo sure when there is a considerable contrast between light and dark areas in the image. In intense backlight conditions, enable W DR.
AXIS Q1604 Netw ork Camer a Video and A udio Example If s torage space or bandwidth is limited, try using a lower gain. This will reduce image noi se a n d pro duce sma lle r im age fi les. IR cut fi lt er The IR cut fi lter prevents infrared ( IR) light from reaching the image sensor.
AXIS Q1604 Netw ork Camer a Video and A udio Note • The back focus (step 2) should only be reset if the camera has been focused previously. • Set focus as precisely as possible using the focus pull er on the l ens (step 3) before starting the a utomatic fi ne-tuning (step 4).
AXIS Q1604 Netw ork Camer a Video and A udio Input gain - Control the volume (dB Full Scale) of the audio inp ut. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual r epre sentation of the audio signal level in dB relative to the full-scale input level.
AXIS Q1604 Netw ork Camer a Live Vie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le.
AXIS Q1604 Netw ork Camer a Live Vie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC (Motion JPEG). Req uire s one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q1604 Netw ork Camer a Detector s Detectors Camera Tampering Camera Tamper ing can generate an alarm w hene ver the came ra is repositioned, or when the lens is co vered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS Q1604 Netw ork Camer a Detector s Audio d etection The Axis product can be con fi gured to generate an alarm when audio rises ab ove o r falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most s ensitive and 100 the l east sensitive.
AXIS Q1604 Netw ork Camer a Applications Applications Third p arty applications can be uploaded to and installe d on the Axis product. For information a bout avai lable ap plications, downloads, trials and licenses, go to ww w .
AXIS Q1604 Netw ork Camer a Ev e n ts Events The Axis product can be con fi gured to pe rform actions when different events occur, for example, start a recording w h e n motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule .
AXIS Q1604 Netw ork Camer a Ev e n ts • Send Noti fi cations —s e n dan o t i fi cation message to a recipient. Setting Up an Action Rule An action rule de fi nes the conditions that must be met for the product to pe rform an action, for example record video or send email noti fi cations.
AXIS Q1604 Netw ork Camer a Ev e n ts To add a recipient: 1. Go to Events > Recipients and click Add . 2. Enter a descriptive name 3. Select a r ecip ient Type . 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient.
AXIS Q1604 Netw ork Camer a Re c o rd in g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 32 . • To set up ac tion rules, see page 30 .
AXIS Q1604 Netw ork Camer a Re c o rd in g s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le will s t ar t.
AXIS Q1604 Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q1604 Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
AXIS Q1604 Netw ork Camer a System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize w ith computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.
AXIS Q1604 Netw ork Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Provider go to w ww.
AXIS Q1604 Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the p roduct from o ther hosts on the same segment on the loca l network.
AXIS Q1604 Netw ork Camer a System Options Note This FTP server has nothing to d o with the product’s ability to transfer images via FTP to other l ocations a nd servers . RTSP The RTSP server running in the Axis product allows a connecting client to start an H.
AXIS Q1604 Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and s ecure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
AXIS Q1604 Netw ork Camer a System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . To avoid fi lling the card, it is recommended to remove recordings continuously. Under Recording Settings , select Remove recordings older than and select the number of days or weeks.
AXIS Q1604 Netw ork Camer a System Options • the default router • the subnet mask •t h e s y s t e m t i m e • the IEEE 802.1X settings • the focus pos ition Click Default to reset a ll settings, includ ing the IP address, to the factory default values.
AXIS Q1604 Netw ork Camer a System Options Server Report - Provides information about the product status in a pop -up window. The Access Log is automatically included in the Server Report. You can view or download the server repo rt. Dow nloading the server report creates a .
AXIS Q1604 Netw ork Camer a System Options 3. Keep the Control button pressed for about 15 seconds until the Status indicator fl as hes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green).
AXIS Q1604 Netw ork Camer a T r oubleshooting Troubleshooting Checking the fi rmware Firmware is software that determines the functionality of network devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmw are version.
AXIS Q1604 Netw ork Camer a T r oubleshooting Symptoms, possible causes and remedial actions Problems setting the IP address When using ARP/Ping Try the ins t alla tion again. The IP address mu st be set within two minutes after power has been applied to the product.
AXIS Q1604 Netw ork Camer a T r oubleshooting Multicast H.264 only accessible by local clients Check if your router supports multicasting, o r if the router settings between the client and the product need to be con fi gured. The TTL (Time To Live) value may need to be increased.
AXIS Q1604 Netw ork Camer a T r oubleshooting Slow image update Con fi guring pre-buffers , motion detection , high-resolution images o r high frame rates will affect the performance of the Axis product.
AXIS Q1604 Netw ork Camer a T r oubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings . Feedback loops Feedback loops might a ppear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.
AXIS Q1604 Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cations Models AXIS Q1604: 720p resolution, indoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.
AXIS Q1604 Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cations Audio streaming Two-way, full duplex Audio compression Audio input/output AAC LC 8 kHz 32kbit/s, 16 kHz 64 kbit/s G.711 P CM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Con fi gurable bit rate Audio input 3.
AXIS Q1604 Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cations Installation, management and maintenance Axis Camera Management tool on CD and web-based con fi gurat ion Con fi guration of backup and restore Firmware upgrades over HTTP or FTP, fi rmware a vailable at www .
AXIS Q1604 Netw ork Camer a T echnical Speci fi cations • Viewing on poorly performing c lient computers lo wer s perceived performance . Frame rate affected.
User's Manual Ver. M2.2 AXIS Q1604 N etwork Camera Date: Octob er 2011 © Axis Communications AB, 2011 Part No. 45 821.
An important point after buying a device Axis Q1604 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q1604 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q1604 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q1604 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q1604 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q1604, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q1604.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q1604. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q1604 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
