Instruction/ maintenance manual of the product X800 Smart Technologies
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PLEASE THINK BEFORE YOU P RINT SMART Boar d™ X800 Ser ies Interactive Whiteboar d User’ s Guide.
Product registration If you register your SMART product, we’ll notify you of new features and software upg rades. Register online at www .smarttech.co m/registration . Keep the following inform ation available in case you need to cont act SMART T echnical Support.
Import ant information Before you install and use your SMART B oard™ X800 series interactive whiteboard, read the following warnings care fully . Failure to read the wa rnings below , or to follow the installation instructions included with yo ur SMAR T product could result in per sonal injury or product damage.
ii | IMPORTANT INFORMATION • T o prevent injury or product and property damage, use only the mo unting hardware supplied with your SMAR T Board X800 series interactive whiteboard when you in stall your product on drywall.
iii | IMPORTANT INFORMATION • Do not allow cleaner to flow onto th e reflective strips at th e edges of the interactive whiteboar d’ s frame, or into the pe n tray slots. • Do not set up and use your interactive whiteboa rd in an area with excessive levels of dus t, humidity o r smoke.
iv | IMPORTANT INFORMATION.
Content s Important information .... ................ ................ ................ ................. ................ ................ i 1 About your SMART Board X800 series in teractive whiteboard ........ ................ ..... 1 Features..... .
vi | CONTENTS Tips for trouble-free performance ................. ... .... ... ... ... ................ .... ... ... ... ... 29 Keeping the writing surface clean ........ ................... ................ ................... ... 30 Troubleshooting your SMAR T Board interactive whiteboard .
Chapter 1 About your SMAR T Board X800 series interactive whiteboard Y our SMART Board X800 series interactiv e whiteboard is the most advanced and intuitive touch sensitive, front projection in teractive whiteboard in the world, featur ing SMART’ s propriet ary DViT™ ( Digital V ision T ouch) technology .
2 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Features Y our SMART Board X800 series inter active whiteboard includes the fam iliar features of other SMART Board interactive whiteboa rd series.
3 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Feature highlights Sof tware T o u se all the feat ures of you r interactive whiteboard describe d in this guide, go to smarttech.c om/down loads and ensure that you have the lastest version of SMART software and SMART Produ ct Dr ivers installed on your computer .
4 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Underst anding how your SMAR T Board interactive whiteboard works Y our interactive whiteboard f unctions as an input device for your computer , just like a mouse, enabling you to work in any a pplication on your comp uter from your intera ctive whiteboard.
5 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD Included p arts and accessories Y our SMART Board X800 ser i es interactive whiteboard includes the fo llowing accessories. Pens There are two pen s included with your inte ractive whiteboard.
6 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 S ERIES INTERACTIVE WHITEBOARD.
Chapter 2 Inst alling and securing your SMAR T Board interactive whiteboard In this chapter Refer to these topics for inform ation about mounting your SMART Board X800 series interactive whitebo ard on a floor stand or on a wall. Environmental requirements .
8 | CHAPTER 2 – INSTALLING AND SECU RING YOUR SMART BOARD INTERACTIVE WHITEBOARD Inst alling your SMAR T Board interactive whiteboard Follow the procedure outline d in the inst allation documen t inclu ded in yo ur intera ctive whiteboard’ s bo x to inst all your interactive whiteboard.
9 | CHAPTER 2 – INSTALLING AND SECU RING YOUR SMART BOARD INTERACTIVE WHITEBOARD CAUTIONS • If you ne ed to lean yo ur interactive whiteboard again st a wall before you mount it, make sure that it remains in an upright position, resting on its pen tray brackets, which are designe d to sustain your inter active whiteboard’s weight.
10 | CHAPTER 2 – INSTALLING AND SECU RING YOUR S MART BOARD INTERACTIVE WHITEBOARD Securing the pen tray and interactive whiteboard Because your SMAR T Board in teractive whiteboard’ s pen tray is detachable, you might want to safeguard it—and your inte racti ve whiteboard—by anchoring it with a security cable (not included ).
Chapter 3 Connecting your interactive whiteboard to your computer In this chapter Refer to these topics for info rm ation about connecting your SMAR T Board X800 series interactive whiteboard to your co mputer . Connecting the USB cable...... ... ... .
12 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER This location provides access to the USB re ceptacle without hav ing to remove your interactive whiteboar d from the wall. T o connect the USB cable 1. Connect one end of the included USB cable to a USB A rece pt acle on your computer .
13 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER NOTE In most case s, SMART Prod uct Driver s is downloaded automatically when you install SMART Notebook™ or SMART Meeting Pro™ sof tware. 2. If it’s not alre ady on, turn on your projector to see the pr ojected computer image on your interactive whitebo ard.
14 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Matching your computer ’s re solution to your projector ’s resolution Ensure that the resolution settings for your projector and compu ter match.
15 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER 3. If you have more than one SMAR T product connected, select the appro priate interactive whiteboard. 4. Click Advanced Settings , and then click Calibrate . The Calibration window opens.
16 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER T o orient your interactive whiteboa rd 1. Press the Orienta tion button on the pen tray (see p age 20). The orient ation screen opens. 2. Pick up a pen from the pen tray . 3.
17 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER Connecting a guest laptop If you want to connect a guest laptop with out installing SMART Product Drivers on it, disconnect the USB cable from your re sident computer , and then connect it to the laptop.
18 | CHAPTER 3 – CONNECTING YOUR INTERA CTIVE WHITEBOARD TO YOUR COMPUTER.
Chapter 4 Using and maint aining your SMAR T Board interactive whiteboard In this chapter Refer to these topics for info rmation about using and maint aining your SMAR T Board X800 series interactive whiteboard. Getting started .................... ..
20 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD If your interactive whit eboard is in standby mode, the Power bu tton on the pen tray is unlit. Press the Powe r button to wake up yo ur interactive whiteboard. Pr ess the Power button again to return it to standby mode.
21 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Help button Press this bu tton to access on-screen Help options, including links to online Help files, the SMART Connection wizard and co ntact informatio n for SM ART technical suppor t.
22 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Using the pen tray In addition to providing a convenient place to hold the pens and the eraser , the pen tray on your SMART Board X8 00 series interactive whit eboard has sever al controls, sensors and indicators.
23 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD For more informatio n about customizing your settings, open the online Help by pressing the Help button on the pen tray , selecting Help Center , and then selecting SMART Hardware Settings .
24 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD W riting, selecting and erasing using object awareness Y our SMART Board X800 series interactiv e whiteboard features object awaren ess, which means you can pick up a pen and write, select or erase without replacing th e pen.
25 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Selecting and deselecting an object (clicking) Quickly press an d release the inter active surface to select or de select an object or option. This performs a standard mouse click.
26 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Dragging an object, scroll bar or window Press the ob ject, scroll bar or window o n the interac tive surface. Ke ep your finge r on the object and slowly mo ve it to its new position.
27 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD Best practices for gestures and tools Follow these guidelines when you use gestures and tools with your interactive product. • Hold your fing er s per p en dic ula r (9 0° ) to the interactive surf ace at the cont act point.
28 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD • Keep your other hand, elbo ws and loos e clothing away from the interactive surface. They can generate un intentional commands. • For “click” commands, quickly tap your fi nger on the interactive surface.
29 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD T ips for trouble-free performance • Connect your interactive wh itebo ard to a USB interface that’ s recognized by the operating system. • Don’t obstruct the cameras’ view of the interactive whit eboard’s surface or edge s.
30 | CHAPTER 4 – USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD • Don’t use abrasive erasers or har sh chemicals to clean your product. • Don’t set up and use your interactive whiteboard in an area with high levels of dust, humidity or smoke.
T roubleshooting your SMAR T Board interactive whiteboard In this chapter Refer to these topics for inform ation about troubleshootin g your SMART Board X800 series interactive whiteboard. Adjusting the projected image ... ................... ........
32 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Resetting your interactive whiteboard If your interactiv e whit eb o ard be ha ve s er ra tically or becomes unresponsive, po.
33 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting tip s T ry the troublesho oting tips in this t abl e if the Ready light indicates that your interactive whitebo ard is operating normally , but yo u’re still encountering problems.
34 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD The SMART sof tware icon doesn’t appear in the Windows notification ar ea or Mac Dock.
35 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting using the Ready light Y ou can troubleshoot your interactive whit eboard using th e Ready light, together with other observable symptoms and behavior s.
36 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 1: Getting started Y our in teractive w hiteboard is n’t receiving power . Y our interactive w hit eboard is rece ivin g power but isn’t communi cating correctly with your compute r .
37 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 2: Diagnosing power issues If the Ready light is off, the intera ctive whiteboard isn’t receiving power . If the computer is in standby mode, the Power button on the pen tray is of f.
38 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 3: Ready light red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating successfully wi th your computer . In most cases, pen tray light s don’t turn on and the screen isn’t responsive to touch.
39 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 4: Ready light is flashing green This is the normal mouse mode st ate when SMART Product Drivers isn’t installed on your computer .
40 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Flowchart 5: Read y light is green A solid green light indica tes that the inte ractive whitebo ar d is working correctly .
41 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD T roubleshooting using SMAR T Board Diagnostics If you touch the int eractive whiteb oard’s surface and nothin g happens, o.
42 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Checking the interactiv e whiteboard’s calibrati on If digital ink appea rs only in cert ain ar eas when you write on the interactive whiteboard, or no ink appears, the inte ractive whiteboard could be incorrectly calibrated.
43 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Cont acting SMAR T T echnical Support SMART T echnica l Support welcom es your call.
44 | CHAPTER 4 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD Removing the pen tray It might be necessary to remove the pen tray wh en you transport or service your interactive whiteboar d. WA R N I N G There are no user-se rviceable part s inside the pen tray .
Appendix A Hardware environment al compliance SMART T echnologies supports g lobal ef fort s to ensur e that ele ctronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manner .
46 | APPENDIX A – HARD WARE ENVIRONMENT AL COMPLIANCE China’ s Electronic Information Product s regulations China regulat es pr od u cts that are cla ssif ied as EIP (Electronic Information Product s). SMART T echnologies products fall u nde r this classification and meet the requirement s for China’s EIP regu lations.
Appendix B Customer support Online Information and Support Vis it www .smartt ech.com/support to view and download user’s guides, how-to and troubleshootin g ar ticles, sof tware and more . T raining Vis it www .smartt ech.com/trainingcenter for training materials and information abo ut our training services.
Index A accessories eraser, 5 pen tray pens, 5 power supply, 5 USB cable, 5 wall-mounting kit, 5 B buttons customizing, 22 flashing, 34 Help, 21 Keyboard, 22 orientation, 20 pen tray, 20 power, 20 Rig.
50 | INDEX interactive whitebo ard components, 2 L laptop, 17 lights, meanings, 21 lock location, 10 Lockable pe n option, 24 , 34 , 35 M models, 2 O object awaren es s, 24 online suppor t, 47 orienta.
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T oll free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www .smarttech.com.
An important point after buying a device Smart Technologies X800 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Smart Technologies X800 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Smart Technologies X800 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Smart Technologies X800 you will learn all the available features of the product, as well as information on its operation. The information that you get Smart Technologies X800 will certainly help you make a decision on the purchase.
If you already are a holder of Smart Technologies X800, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Smart Technologies X800.
However, one of the most important roles played by the user manual is to help in solving problems with Smart Technologies X800. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Smart Technologies X800 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
