Instruction/ maintenance manual of the product P3304 Axis
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USER’S MANUAL AXIS P3301 Fixed Dome Network Camera AXIS P3301-V Fixed Dome Network Camera AXIS P3304 Fixed Dome Network Camera AXIS P3304-V Fixed Dome Network Camera.
AXIS P3301/AXIS P3304 Notices This manual is intended for adminis trators and users of t he AXIS P3301/AXIS P3304 Fixed Dome Networ k Camera, and is applicable for firmware release 5.11 and later. It includes instructions for using and managing the camera on you r ne twork.
3 AXIS P3301/AXIS P3304 - Table of contents Contents Product overview 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview .
4 AXIS P3301/AXIS P3304 Product overview This manual applies to the AXIS P3301/AXIS P3301-V and AX IS P3304/AXIS P330 4-V Fixed Dome Network Cameras. These cameras will be referred to in the manual as AXIS P3301/AXIS P3304. The information provided here applies to all models, except where otherwise indicated.
5 AXIS P3301/AXIS P3304 Overview Product ID & Serial number (S/N). The serial number may be required during the installation. Dimensions HxWxD = 94 x 144 x 132mm (3.7" x 5.7" x 5 .2") Weight AXIS P3301 = 425g (0.94 lb) power supply exc l.
6 AXIS P3301/AXIS P3304 Microphone - built-in microphone. This can be disabled by inserting a plug in the 'Audio in' connector. Power Connector - for connection of the PS-H power adapter (included).
7 AXIS P3301/AXIS P3304 Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS P3301/AXIS P3304 network camera.
8 AXIS P3301/AXIS P3304 Setting the root password 1. When accessing the camera for the first time, the ‘ Config ure Ro ot Pass word ’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK . 3. The ‘ Enter Network Password’ dialog appears.
9 AXIS P3301/AXIS P3304 Note: • HTTPS (Hypertext Transfer Protocol over SSL) is a protoc ol used to encrypt the traffic between web browsers and servers. The HTT PS certificate controls the encrypted exchange of information. • The default administrator user root cannot be deleted.
10 AXIS P3301/AXIS P3304 The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below show up unless configured to do so. AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer.
11 AXIS P3301/AXIS P3304 Pan/Tilt/Zoom controls The following controls are available if digital PTZ is enabled, see PTZ, on page 22. The administrator can enable and disable the controls for specific users under System Options > Secu rity > Users > User List .
12 AXIS P3301/AXIS P3304 Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network determine which type you use. The Live View page in the network camera provides access to H.
13 AXIS P3301/AXIS P3304 AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Co ntrol (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings.
14 AXIS P3301/AXIS P3304 Video & Audio settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the configuration menus via the Setup link; and Operators , who have access to the settings under Basic Setup , Video & Audio and Events .
15 AXIS P3301/AXIS P3304 Overlay Settings Use these settings to include an text, date, and time as overlay. Click for information on available options. Preview For a preview of the image before saving, select video format and Open . When satisfied with the settings, click Save .
16 AXIS P3301/AXIS P3304 MJPEG Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum fra me size helps to control the bandwidth and storage used by the Motion JPEG video st ream in these situations.
17 AXIS P3301/AXIS P3304 Camera Settings This page provides access to the advanced image settings for AXIS P3301/AXIS P3304. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, the value 100 gives maximum color saturation.
18 AXIS P3301/AXIS P3304 Privacy mask Privacy masks are up to 3 configurable areas of solid color that allow concealment of parts of the image that are not to be viewable. Privacy masks cannot even be bypassed via the VAPIX® Applic ation Programming Interface (API).
19 AXIS P3301/AXIS P3304 Audio Input An external microphone or a line source can be connected to the Audio in th e connector of the net work camera. If an external microphone or line source has been connected, the internal mic rophone is automatically disconnected.
20 AXIS P3301/AXIS P3304 Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles .
21 AXIS P3301/AXIS P3304 Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC.
22 AXIS P3301/AXIS P3304 PTZ Note: The Pan Tilt Zoom feature only applies to the AXI S P3304/AXIS P3304-V Network Camera. In the Pan Tilt Zoom Settings page you can enable digital PTZ an d create the PTZ preset positions. Check the Enable digital PTZ box and click Save to en able digital pan/tilt/zoom and PTZ controls in Live View .
23 AXIS P3301/AXIS P3304 4. Click Add . This camera position is then save d as a preset position in the camera . The position can be assumed at any time, by selecting it from the drop-down list of ava ilable positions. Presets can be selected in from the Live View window, from Events , from the Guard Tour , and in Sequence mode.
24 AXIS P3301/AXIS P3304 Applications Application Packages The Applications feature allows you to upload third pa rty applications for use on this device. Listed under Applications > Packages are the a pplications that have already be en installed.
25 AXIS P3301/AXIS P3304 Events An event or Event Typ e in the camera triggers actions when activated. An event ty pe is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to upload images. Many event types u se an Event Server , to receive uploaded images.
26 AXIS P3301/AXIS P3304 Triggered Event A triggered event could be activated by: • a push button connected to the camera’s input port • a manually activated action, such as from an action butto.
27 AXIS P3301/AXIS P3304 Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected week days. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload.
28 AXIS P3301/AXIS P3304 Camera tampering The camera tampering applicatio n generates an alarm when ever the camera is repos itioned, or when the lens is covered, sprayed, or severely defocused. First, you must create an event, see How to set up a triggered event , on page 26, for the camera to send an alarm.
29 AXIS P3301/AXIS P3304 Motion Detection Motion detection is used to generate an alarm whenever move ment occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
30 AXIS P3301/AXIS P3304 Examples: • Avoid triggering on small objects in the video image by setting the object size level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired.
31 AXIS P3301/AXIS P3304 System Options Security - Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords.
32 AXIS P3301/AXIS P3304 IEEE 802.1X IEEE 802.1X is a standard fo r port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authent ication Protocol). To access a network protected by IEEE 802.
33 AXIS P3301/AXIS P3304 Date & Time Current Server Time - displays the c urrent date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below).
34 AXIS P3301/AXIS P3304 Network Basic TCP/IP Settings AXIS P3301/AXIS P3304 supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually.
35 AXIS P3301/AXIS P3304 AXIS Internet Dynamic DNS Service Enable this option to use the AXIS Intern et Dynamic DNS service to assign a host name for easy access to your network camera (requires In ternet access).
36 AXIS P3301/AXIS P3304 Use NAT traversal when your network cameras are loca ted on an intran et (LAN) and you wi sh to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traf fic to an external HTTP port in the NAT router is forwarded to the camera.
37 AXIS P3301/AXIS P3304 QoS (Quality of Service) Quality of Service (QoS) guarantees a certai n level of a specified resource to select ed traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses.
38 AXIS P3301/AXIS P3304 RTP/H.264 These settings are the port range, IP addr ess, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams.
39 AXIS P3301/AXIS P3304 Logs & Reports When contacting Axis support, plea se be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web.
40 AXIS P3301/AXIS P3304 Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Mai.
41 AXIS P3301/AXIS P3304 The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connector provides the interface to: • 1 transistor output • 1 digital input • auxiliary power •.
42 AXIS P3301/AXIS P3304 Terminal Connector o z 3.3V max. 50mA e.g. pushbutton 4 o 3 o o 2 1 D S G AXIS P3301/-V/AXIS P3304/-V.
43 AXIS P3301/AXIS P3304 Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network camera. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
44 AXIS P3301/AXIS P3304 4. After the upgrade is complete (1-10 minutes), the unit automatically restar ts and shows a s teady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Re-configure the camera, referr ing to the installation guide.
45 AXIS P3301/AXIS P3304 Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address mu st be set within two minute s after power has been applied to the camera. Ensure the Pin g length is set to 408.
46 AXIS P3301/AXIS P3304 Poor rendering of H.264 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.
47 AXIS P3301/AXIS P3304 For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Changes in luminance Motion detection i s based on changes in lumina nce in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly.
48 AXIS P3301/AXIS P3304 Technical Specifications Function/group Item Specificatio n Camera Models • AXIS P3301: VGA resolution, tamper-resistant casing • AXIS P3301-V: VGA resolution, vandal-resi.
49 AXIS P3301/AXIS P3304 Network Security Password protection, IP address filtering, HTTPS encryption, IEEE 802.1X network access control, digest authentication, user access log Supported protocols IP.
50 AXIS P3301/AXIS P3304 General performance considerations When setting up your system, it is important to consider how various settings and situations affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others ca n affect the frame rate, and some affect both.
51 AXIS P3301/AXIS P3304 - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one anothe r in a networked e nvironment, regardless of the langua ge(s) used to create them . web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts.
52 AXIS P3301/AXIS P3304 - Glossary of Terms translate Internet domain nam es into IP (Internet Protoco l) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.co m is much easier to remember than 192.
53 AXIS P3301/AXIS P3304 - Glossary of Terms Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compressed image formats are JPEG and GIF.
54 AXIS P3301/AXIS P3304 - Glossary of Terms NWay - A network protocol that automatically negotiates the highest possible common transmission speed between two devices. PAL (Phase Alternating Line) - PAL is the dominant television standard in Europe. PAL delivers 625 lines at 50 half-frames/second.
55 AXIS P3301/AXIS P3304 - Glossary of Terms server may contain any number of server and client programs. A web server is the computer program that supplies the requested HTML pa ges or files to the client (browser). Sharpness - This is the control of fine detail within a picture.
56 AXIS P3301/AXIS P3304 - Glossary of Terms image, which may also b e a completely new image. WAN (Wide-Area-Network) - Similar to a LAN, but on a larger geographical scale. W-LAN (Wir eless LAN) - A wireless LAN is a wireless local area network that uses radio waves as its carrier: where the network connections for end-users a re wireless.
AXIS P3301/AXIS P3304 - Index 57 A Action 25 Action Buttons 10, 21 Active/Inactive 21 Administrator 14 Alarm 29, 41 AMC 7 ARP/Ping 34 Audio 6, 15 Audio input 19 Audio output 19 Audio Settings 18 Auxil.
58 AXIS P3301/AXIS P3304 - In dex U Upgrade Server 38 UPnP 35, 37 V Video Stream 14 W WDR 17.
An important point after buying a device Axis P3304 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis P3304 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis P3304 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis P3304 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis P3304 will certainly help you make a decision on the purchase.
If you already are a holder of Axis P3304, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis P3304.
However, one of the most important roles played by the user manual is to help in solving problems with Axis P3304. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis P3304 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
