Instruction/ maintenance manual of the product 400iv Smart Technologies
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SMART Boar d™ 400iv Interactive Whiteboar d System Configuration and User’ s Guide.
T rademark Notice SMART Board, DViT , smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART T echnologies ULC in the U.S. and or/other countries. T exas Instruments, Brilliant Color , DLP and DLP Link are T rademarks of T exas Instruments.
Im po r tan t info r m atio n Befo r e you in st all an d u se y ou r SMART Boa r d ™ 48 0 iv inter act iv e w h i teb oa rd sy st em, r ea d an d u nd er s t a n d t h e s afety w ar nin gs a nd p re c a u t io n s in t his use r ’s gu ide a nd th e inclu d e d w a r n in g s d ocume n t .
l D o n ot lea v e c a b le s on the floo r w h e r e t he y can b e a t rip pin g h a z a rd . If y o u mu s t r un a cab le o v er the floo r , lay it in a fl a t , s tra igh t lin e a nd secu r e it t o the floo r w it h t ap e o r a c a b le ma na ge me nt s t r i p o f a c o n tra s t ing colo r .
l D o n ot blo c k t he p ro je c t o r’s v en ti la t io n s lo ts an d o p e n in g s . l Av o id pu t ting the p ro je c tor in t o St an db y mod e du r in g t h e la mp ig nition p ha s e b e c a u s e this can le ad to pr e ma t ur e lam p f a i lu r e.
l U si n g y ou r SMAR T p r o d uct n e a r a TV o r ra dio cou ld c a u s e inte rfer e n c e t o the ima ge s o r sou nd . If this ha pp e n s , move the TV or r ad io away fro m the p ro jector .
En vironmen t al re qu ire ments Befo r e inst allin g y ou r SMAR T Boa r d 48 0iv in t e r act iv e w hiteb o a r d s ys t em, r eview t h e f ollo w ing e nviro nm e n t a l re qu ire me nts .
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Con ten ts Im por t a nt i nf ormat ion i Safe ty w ar n in g s , c au t io n s an d impo r t a nt info r ma t ion i Envir o n me ntal r e q u ir e me nts v A bou t y our inte ra ct i v e wh i te boa .
R e m ot ely mana ging y our inte ra ct i v e w hite boa rd sy st em 4 9 W e b p a g e ma na ge me nt 5 0 C o nn ect ing you r r oo m c o ntro l s y st em t o t h e SMAR T V25 p r o je c t o r 5 4 Pro.
A bo ut your in ter active whiteb oar d system SMAR T Bo a r d 48 0iv inte r a c tiv e w hiteb oa r d s ys t em f e a t u re s 2 SMAR T Bo a r d 48 0 inter a c t iv e w h i teb oa rd 2 SMAR T V2 5 p r.
SMART Bo ar d 4 80 iv in t era ct ive whiteboa rd s ys tem f e ature s You r SMAR T Bo a r d 4 8 0 iv i n t er act iv e w h it e b oa rd sy s t e m con s is t s o f t h e S MAR T B o a r d 48 0 inter a c ti ve w hiteb oa r d a n d t h e SMAR T V2 5 p r o je c tor sy s t em .
S M A RT V 25 p ro jec to r Th e S MAR T V 2 5 p r o je c tor sy s t e m i n c lud es a p r o je c tor for u s e w it h SMAR T B o a r d 4 8 0 in t e ra c t iv e w hite b o a r ds an d a s t u rd y sup po rt sy s t em f o r man y d if f er e n t en v iro nm en t s .
I nclude d acc ess o rie s Th e f ollo w ing a c c e s s o rie s a r e in c lu d e d w it h y o u r SMAR T Bo a r d 4 8 0 iv i n t er act iv e w h it e b oa rd sy s t e m. P en Th er e is o ne p en in c lud e d w it h y o ur in t er a c ti ve w hiteb oa r d.
Inst alling you r i nt er active whiteb oar d system C h oo s ing a lo c ation 6 C h oo s ing a h eig ht 6 R o uting the cab le s 7 Inst allin g SMAR T s o f tw ar e 8 Secu r in g t h e i n t er act i.
Choosing a lo cat i on C h oo s e a location for yo u r S MAR T B o a r d 4 8 0 iv i n t er act iv e w h it e bo ar d s y s t e m t h a t ’s f ar fr o m br igh t ligh t sou rces, s u c h as wind ows or s t r on g ove r h e ad ligh t ing .
Routing t h e cable s W h e n c o n n e c ting cab les f r om a S MAR T V 2 5 pr o j e c t or to y o u r c o mp uter , make s u r e t h at all c ab les p ass a lon g the top o f the in t er a c t iv e w hiteb o a r d w a ll-m ou nting b r a c k e t a n d t h en d own t he side o f t he in t e ra c t iv e w hite b o a rd .
I nst a llin g S MART s o ft ware You m u s t install S MAR T s o f t w ar e o n t h e c omp u t e r c on ne c t e d t o y ou r inte r act iv e w hiteb o a r d s y s t em to acc ess a ll of it s f ea t u r es. D o w nlo ad SMAR T s oft w ar e fro m s ma rtt e c h.
Using you r inte ractive whiteb oar d system U si n g y ou r pr o je c tor 9 U si n g y ou r re mo t e c on t r ol 9 Inst allin g t he r e mo t e c on t r ol ba t t e r y 9 U si n g t he r e mo t e c .
W W A R N I N G l R e du c e t he r is k ass ociate d w it h a le a k in g b a tt er y in the p ro ject o r’s re mo t e c on t r o l b y follo w i n g t he s e pr a c tic es: o U se on ly the spe c if ied ty p e of c o in- c e l l b att e r y .
U s i ng t he re mot e con t rol but t ons Th e pr oje c tor r emo t e con t ro l e n a b l e s y ou to a c cess o n - s c re en m e n u s an d c ha ng e p r o je c tor sett ing s . U se t he Pow er b u t ton o n t he r e mo t e c on t r ol t o pu t t he p ro ject o r into St an db y mo de o r tur n it o n .
I I M P O R T A N T Kee p y o u r r emo t e c o n t r ol in a s afe pla c e be c a u s e y o u ar e un ab le t o acc e s s p r o je c tor me nu o ptio n s u s ing a ny oth er me an s .
Set t i ng U se N ot es Tin t Adju s t s t he ima g e c o lo r b a la n c e o f re d a nd g re en fr o m 0 t o 10 0. Th is s e t t ing a pp lies to S - v id e o a n d comp osit e v id e o in p u t s on ly . W h it e Pea k ing Adju s t s t he ima g e c o lo r b r ig h t n ess fro m 0 to 10 while p ro v idin g mo r e vi b ra nt w h it e sha de s .
Set t i ng U se N ot es Auto Sign al D etect Ena ble s o r disab les s ig n a l sea rchin g of in p u t c o nn ect or s. Sele c t On to h ave t he p r o jector con t inu ou s ly s w it c h inp uts un t il it find s a n act iv e v ide o s o u r c e . Sele c t Of f to main t a in s ign a l d etect ion in o n e in p u t .
Set t i ng U se N ot es St a r tup Sc r ee n Sele c t s t he ty p e o f s t a rtup sc r e e n ( S MAR T , C ap t ure Us e r S t a rt up Scr ee n or Pre v iew St a rt up Scre e n ) . Th is s cre en d is pla y s w he n t he p ro ject or la mp is s t ar t in g a n d a n ima ge is n ’ t d i spla y ed .
Set t i ng U se N ot es G a t e w ay D is p l a y s t h e p r oje c t or ’s d efau lt n etw or k g ateway in valu es be tw ee n 0 . 0.0.0 a n d 2 5 5 . 2 55 . 25 5 . 2 55 . D N S D is p l a y s t h e p r oje c t or ’s p rima r y d oma in na me n u mb er in valu es b etw ee n 0.
Set t i ng U se N ot es MPU V e r s io n D is p l a y s t h e p r oje c t or micro pr o c e s s or ’s fi r mw ar e v e r s ion in x. x . x . x f o rma t . N e t w or k Ve r s io n D is p l a y s t h e p r oje c t or ’s n etw or k c ar d fi r mw ar e v e r s ion in x.
A dju st in g the i m ag e R e f er to t h e s e n o tes w he n a d justi n g t he p ro ject e d i ma ge a s d esc rib e d in t h e in c lu d e d SMAR T Boa rd 4 80 iv an d 68 0 iv I n ter act iv e W h it e bo ar d Sy s t e ms Inst alla t io n G u id e ( s mar tt ech.
N o. Conne ct or C onn e c t to: 1 Power Power su pp ly 2 D B9 R S-2 32 F R o om c on t r o l 3 D B15 F R GB v ide o inp ut ( V GA 1) C o mpu t e r ( n o t includ ed ) 4 3 .
Us in g your in t era ct ive w hitebo ar d R e f er to t he SMART Boa r d 4 8 0 Inter acti ve W h i teb oa rd Us e r ’ s Gu ide ( s ma rtt ech . com/k b / 1 56 69 3 ) fo r mo re in f or ma t ion o n using you r in t e ra c t iv e w hite b o a r d .
Int eg rat ing oth er de vices Vide o f o r mat c o mpa t ibility 2 1 N a t iv e v ide o f or ma t 2 1 Vide o f o r mat c o mpa t ibility 2 2 H D an d SD s ign a l for mat comp a t ib ilit y 2 2 Vide .
V ide o fo rmat co m pa tib ilit y Th e f ollo w ing ta b le lis t s t he p ro jector ’s c o mp atible VESA R GB v ide o f or ma t s b y re s olu t io n , w hich you can a dju s t by using th e aspe c t r atio c om man ds d esc rib ed in Defa u l t men u o n p a g e 1 3 .
Si gna l f orma t A s pec t ra tio H oriz ont al f req uen c y ( k H z) Ver tica l f req uen c y ( H z ) “Mat ch Inpu t ” a ppe a ra nc e 4 80 i (DVD pla y e r ) ( 64 0 × 4 80 ) 4 : 3 15 . 73 5 9 . 9 4 Full s c r e e n 5 67 i (DVD pla y e r ) ( 72 0 × 5 76 ) 5 : 4 15 .
g To co nne ct a p eriphe ra l s ourc e or out put t o you r projec t or 1 . C o nn ect you r pe rip h e r a l de v ic e’s inp u t c a b les to t he p ro je c tor . 2 . Sw it c h inp u t s ou r c e s t o t he p e r ip h e r a l d evic e by p r e s si n g t he Input b u t ton o n t he r e mo t e con t ro l.
Ma intain ing you r i nte ra ctive whiteb oar d system Ma intain ing you r in t e ra c t iv e w hite b o a r d 2 5 Fo c using a n d a d justi n g t he p ro je c tor ima ge 2 5 R e pla c ing the p ro j.
Repla c ing t he p ro ject o r lamp Th is s e c t ion p ro v ide s de t aile d inst r u c tion s f o r re pla c ing the p r oje c t or la mp . R em o vin g an d re p la cin g th e p ro jec to r la m p.
4 . U si n g t he sc r e w d r i ver , r emo v e t h e s cre w f r om t he b o o m en d c ap , an d t he n r e mo v e an d s et a s ide the b oo m en d c ap a n d s c r ew. 5 . L oo s en the lo c k in g s cre w a n d t h e k no b on th e p r o je c tor mo un t in g p la t e .
6 . Slide the p r o je c tor mo un t in g p la t e a n d p r oje c t or o f f of t h e bo om. N N O T E Ta k e c ar e w h e n s lid in g t h e p r oje c t or m o u n ti n g pla t e over th e cab les.
g To re m ov e and re plac e the p rojec to r l amp m odu l e 1 . U si n g t he sc r e w d r i ver , r emo v e t h e tw o s c re w s fro m the la mp c o v e r. 2 . R e move t he la mp cover , an d t he n s e t it a n d t h e t w o s c re w s aside in a safe pla c e .
5 . Pull up o n t h e lam p mod ule ’s h an dle , a nd the n r e mo v e t he la mp . 6 . Put the o ld lamp m o d u l e in a s e c ur e c on t a i n er a nd h an d le it g en t ly u ntil y ou r e c y c le or d is po s e o f i t.
1 0. Place t h e la mp p ro t ecti o n f il m t ha t came wit h t h e ne w lam p mo du le over th e s lot. 1 1. R e pla c e t he o ute r l a mp c ove r , an d t he n r e pla c e t he sc r e w s ho ldin g t he co v e r to t he p ro je c tor . g To plac e th e pro j e ct or on t he bo om 1 .
3 . Slide the p r o je c tor mo un t in g p la t e a n d p r oje c t or o nto the b oo m. N N O T E Ta k e c ar e w h e n s lid in g t h e p r oje c t or m o u n ti n g pla t e over th e cab les. 4 . Tig hten th e k n ob a nd the lo c k in g s c r ew.
5 . R e pla c e t he b oo m en d c ap . 6 . C o nn ect the cab les to t he p ro je c tor . 7 . C o nn ect the p ower ca b le t o a po w e r o u tl e t .
g To re se t th e l a mp t i mer 1 . U si n g t he r e mo t e c on t r o l, pr ess t he follo w ing b utton s q u ic k ly t o acc ess t he ser vi ce men u: D ow n , U p , U p , Le f t , U p . C C A U T I O N D o n ot ad just an y sett ing s i n the ser v ic e me nu o t he r t h an tho s e lis t e d in t h is gu ide .
T ro uble sho oting yo ur int er active whiteb oar d system C o rr ect ing im a g e a lign me nt is s u es 3 6 D ia g n o s in g is s u es using th e in t e ra c t iv e w hite b o a r d s y s t em in .
Fo r is s ue s no t c o v er ed in this c h ap t er , c on t a c t y ou r au t h or iz ed SMART re s e l le r ( s mar t tech.c o m/w he re t o bu y ) or con s u lt t he SMAR T S u p p o r t w eb s ite ( sma r tt ech.
P roj ec to r lig ht s an d sta tu s Two ind ic ator lig h t s (Po w er a nd Se rvic e ) a r e l o c ated o n t h e b o tt om of the SMAR T V 2 5 p r oje c t or . Spe c if ic li g ht s e q u e n c e s c on v e y info r ma t ion a bo u t t he st a t e o f t h e p r oje c t or , includ ing e rr o r s .
Pow e r l i ght Se rv i c e l i ght Me ss ag e O f f Solid r ed Th e pr oje c tor h as a f a n is s u e. I t c ou ld s hu t do w n a utoma t ic a l ly . See T he “ Fan F ailu re ” mess a ge a pp ea r s on n ext p ag e t o tro ub lesh o o t t he p ro je c tor .
g To re solv e t he “P ro j e ct or Ov erh ea te d” e rr or 1 . Put the p ro je c t o r into St an db y mo de , an d t he n w a it 15 min ute s f or it to c oo l do w n . 2 . If y o u r r oo m is ho t , lo w er the tem p e r atur e if p oss ible .
The “La m p Fail ure ” me ss ag e a ppe a rs If t h e “ La mp Fa i lu r e” me s s a g e a p p e a r s an d t h e lamp tur n s off d ur ing u s e o r d o e s n ’ t t ur n o n , on e o f t he follo w i n g i ss ue s is occ ur r in g : l Th e lamp is o v e r he ating , l ik e l y du e t o blo c k e d air ven t s .
5 . If t h e p r eviou s st ep s d on ’t r e s olve t he iss ue , disc on ne ct t h e p o w e r c a ble a nd the n c o n tact y o ur a utho rize d SMAR T r eselle r ( sma r t t ech.
5 . If t h e p r eviou s st ep s d on ’t r e s olve t he iss ue , c on t a c t y ou r au tho rized SMART r e s e l le r ( s mar t tech.c o m/w he re t o bu y ). Res o lving video iss ue s If y o u r p r oje c t or h as a fro z en im a g e , pe rfo r m t he follo w ing p r o c e d ur e.
g To re solv e s i gna l los s i ss ue s 1 . W a it ap pr oxima t ely 45 se c o n d s f or th e ima g e t o s ynchr on iz e . S o me vide o s ign als r e q uir e a lo n g e r s ynchr on iz a t io n p e r io d . 2 . If t h e ima ge d oe s n ’t s y nchr o n iz e , c he c k you r c ab le c o n n ect ion s to t he p ro je c tor .
g To re solv e a pa rt i a l , s cr oll i ng or inco rre ct l y displa y e d im a ge 1 . Sele c t Sta rt > C ont rol Pane l . 2 . D o ub le- c lic k D i sp l ay . Th e D is pla y Pro pe r t ie s w in d o w a p p e a r s . 3 . C lic k Set t ings . 4 .
g To re solv e y our uns t a ble or fli c k e ring i m a ge 1 . Adju s t t he T ra ck i ng sett ing in th e o n - s c re en d is p lay. S e e I mag e Adju s t me nt me nu o n pa ge 1 2 .
U na lig ne d pro je cte d im ag e Th e S MAR T V 2 5 p r o je c tor ima ge can slip if the p ro ject o r i s move d o f ten o r inst alle d in a location p ro ne to v ibr a ti o n, s u c h a s ne x t to a he avy do or .
R etr iev in g yo ur p as sw or d If y o u f o rg et the p ro ject o r’s pa s s w o r d, y ou ca n r etrie v e it b y a c cess ing the p r o je c tor ser v ic e me nu d i r ect ly fro m the p ro ject o r o r f ro m t he p ass w o r d s e t t ing s me nu o n y o u r p r oje c t or ’s web p ag e (se e Pass w o rd sett ing s on p ag e 53 ) .
Th e SMAR T V25 p ro jector ser ial nu mb er is locate d o n the top o f the p ro je c tor u nd er th e p r oje c t or mo un t ing p la t e . T T I P You ca n a ls o a c cess t h e pr oje c t o r ’s s er ial nu mb e r thr ou gh th e o n - s c re en m e n u .
Rem otely ma nag i ng yo ur inte ract ive whiteb oa rd syste m W e b p a g e ma na ge me nt 5 0 Ac c e s si n g w eb p ag e ma na ge me n t 5 0 H o me 50 C o ntro l pa n e l 5 1 N e t w or k s etti n .
Web page m anagem ent You ca n a c cess a d v a nced setu p f e atur es via t he p ro jector ’s w e b p a g e . This w e b pa ge e na ble s y ou to ma na ge th e pr o j e c t or fr o m a re mote lo c a ti o n using a ny comp ute r c on ne c ted to y ou r intr a n e t.
C on tro l pa ne l Th is me nu e na ble s y ou to ma n a g e t h e pr oje c t o r a u d i o a nd vide o s t atu s , a ler ts an d a p p e ar an c es u s ing a n I nter n e t br ows e r . Subme nu se tt ing D es c ript ion Power Tu rn s the p ro je c tor o n or p uts it into St an db y mod e .
N etw o rk s et tin gs Th is me nu a llows y o u t o en ab le or d is a b le D y n a mic H o s t C on t r o l Pro tocol (DH C P ) a nd set the n etw or k - r e la t e d ad dr ess e s an d na me s . Subme nu se tt ing D es c ript ion D H C P Tu rn s the n etw o r k ’s D H C P on o r off.
E -m ai l al ert s Th is me nu e na ble s y ou to en t e r you r pr efe rr ed a dd r ess f o r re c eiving e - ma il ale rts an d ad just re lated sett ing s . Subme nu se tt ing D es c ript ion E-m ail Aler t Sele c t E na bl e t o tur n on o r D i sa ble t o t u r n o f f t he E- ma il Aler t fun c t ion .
Conne ct in g your room control s ys tem to the SMART V2 5 p ro ject o r By con ne c t in g a c o mpu t e r o r r oo m c o ntro l s y st em t o t h e R S-2 3 2 s e ria l inter face of t h e S MAR T V .
N N O T E S l As y n c h ro no us mo de is d is a b led b y de f au lt i n the p ro ject o r. l All comm an ds sho u ld b e i n A SC I I f o rma t . Te rm ina te all c omm an ds wit h a car ria ge r e tur n. l All re spo nses fro m the p ro ject o r a re ter min a ted wit h a c omm an d pr om p t .
Pr oje ct or p rog ra mm ing commands Th is s e c t ion d ocum e n ts t h e p r o je c tor p ro gr a mmin g c om ma nd s . P roj ec to r p o w ers ta te co nt ro ls SMAR T V2 5 p r o je c tor s r espo nd to c o mma nd s o nly at c er t ain p owe r le v e ls an d t imes.
All ab s o l u t e v alu es y o u en t er m u s t be wit hin th e c o mma nd ta r ge t r an ge , a nd a ll ad just me nt v a l u es mu s t e qu al a nu mbe r w it h i n the comm a n d t a rg et r an ge .
P ow er st ate c on tro ls Th ese c om man ds p lace t he p r o jector in a nd o ut o f St an d b y mod e an d r eq ue s t the p ro je c tor ’s c u r re nt p ower s t a t e . The p r o je c tor ’s po w er s tate de t e rmin es whe t h er c er tain c omm a nd s ar e a v a ilab le a t t ha t ti me .
Th e f ollo w ing ta b le de s crib es t h e s o ur c e s ele c t io n c o mman d s: C omman d D e s c ript i on g et inp ut R etu r ns t he p r oje c t or ’s cur re n t inp ut. set inp ut [ f ield ] Retur n s t he in pu t t o on e of the sele c t a b le f ie lds.
Th ese c om man ds con t ro l the a pp ea r a n c e o f y o u r sou rce. Th ese s e tt ing s a r e un availa ble whe n t h e p ro ject or is in St a n d b y mo de or w h e n t he s o u r c e is disc on ne ct ed . See Valu e- ba s e d c o mman d me t ho d s o n p a g e 5 6 f o r s ett ing a b s o l u t e an d ad just me nt c o mman d s .
Th ese c om man ds con t ro l the a pp ea r a n c e o f y o u r VGA s ou rce . The s e s e t t ing s a re u na v a ilab le w he n the p ro ject o r is in S t a nd by mo de o r w he n t h e VGA s ou rce is d is c on ne c ted . See Va lue -b a s e d comma n d me t ho ds o n pa ge 5 6 f o r s e t t ing a bso lute a nd a dju s t me nt c om man ds.
Th ese c om man ds in f or m you o f the cur r e n t au dio o utp u t s ett ing s. C omman d R e s pon s e g et v olu me v olu me =[ c ur r e n t v olu me s e tt ing ] g et mu te mu t e=[c ur re n t m.
Th ese c om man ds con t ro l y o ur n etw or k s ett in g s . C omman d C omman d t ar ge t ra nge R es pons e set dh c p [t ar ge t ] =on =off d hcp=[ cur re nt] set ipa dd r [t ar ge t ] = 0.0 . 0.0 t o = 2 55 . 25 5.2 55 . 25 5 ipa dd r=[c ur r e n t] set s ub n e tmask [t ar g e t ] =0 .
Th ese c om man ds in f or m you o f the cur r e n t s y s t em sett ing s . The s e c o mman d s ar e availa ble e v e n w h en the p ro ject o r i s in S tan db y mo de .
Th ese c om man ds con t ro l the cur r e n t s y s t em sett ing s . The s e c o mman d s ar e un ava ilab le w h e n t h e p ro ject or is in St an d b y mod e . S e e Valu e- b a s e d c omm a n d me t ho ds o n pa ge 5 6 f o r s e t t ing a bso lute a nd a dju s t me nt c om man ds.
C omman d C omm an d ta rge t ra nge R e spo ns e set lan gu a g e [t ar ge t ] =B r azilian Po r t ug ue s e =C z ech =D an is h =D utc h =E n glish =Finn is h =Fr e n c h =Ge rm a n =Gr ee k =I be r.
Th ese c om man ds con t ro l the cur r e n t s y s t em sett ing s . The s e c o mman d s ar e availa ble e v e n w h e n the p ro ject or is in St an d b y mod e .
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Har dwar e en vi ro nm en tal com pliance SMAR T Te c h n o log ie s s up po r t s glo ba l effor t s to en s ur e tha t e l e c t ro nic e qu ipme n t is ma n u fact ur e d , sold a nd d is po s ed o f in a s afe an d e n v ir on men t a l ly f rie nd ly ma nn e r .
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An important point after buying a device Smart Technologies 400iv (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Smart Technologies 400iv yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Smart Technologies 400iv - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Smart Technologies 400iv you will learn all the available features of the product, as well as information on its operation. The information that you get Smart Technologies 400iv will certainly help you make a decision on the purchase.
If you already are a holder of Smart Technologies 400iv, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Smart Technologies 400iv.
However, one of the most important roles played by the user manual is to help in solving problems with Smart Technologies 400iv. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Smart Technologies 400iv along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center