Instruction/ maintenance manual of the product M5013 Axis
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USER MANUAL AXIS M5013 PTZ Dome Network Camera.
About this document This manual i s intended for administ rators and users of the AXIS M5013 PTZ Dome Netw ork Camera, an d is applicable to fi rm ware 5.25 and later. It includes instru ctions fo r using and managing the product on your network. Previous experience of networking will be of use when using this product.
AXIS M5 0 13 PTZ Dome Netw ork Camer a T able of content s H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ... ............ .......... ............. ............ .. 4 L E Di n d i c a t o r s . ......
AXIS M5 0 13 PTZ Dome Netw ork Camer a H a rd w a re ov e r vi ew Hardware overview MEMORY CARD 1 2 3 6 5 4 1 Control button 2 SD memory card slot (microSD) 3 Part number (P/N) & Serial number (S/N) 4 Network connector (PoE) 5 Status LED indicator 6 Microphone Connectors Network connector - RJ-45 Ethernet connector.
AXIS M5 0 13 PTZ Dome Netw ork Camer a H a rd w a re ov e r vi ew LED indicators Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during fi rmware upgrade. Amber/red Flashes amber/red if net work connection is unavailable or lost.
AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct Accessing the product To install the Axis product, refer to the Ins tallation Guide supplied with the product.
AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product.
AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory def ault settings, on page 38 .
AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speci fi ed in the AMC Control Panel.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Media str eams Media streams The Axis product provides several image and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Media str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings . Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is a utomatically installed on fi rst us e, after which it can be con fi gured.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Media str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Setting up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or opera tor rights. Cl ick Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all settings.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Video and A u dio Video and Audio The video and audio settings can be used to optimize vide o and audio quality. You can con fi gure the following settings: • Video stream. See page 14 . •S t r e a m p r o fi les.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Video and A u dio H.264 The GOV structure describes the composition of the video stream a nd setting the GOV-length to a higher value saves considerably on bandwidth but may have an adv erse e ffect on image quality.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Video and A u dio Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be us ed in most situations. The shutter speed is automatically set to produce optimum image quality.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Live V ie w Con fi g Server Push Recommended viewe r for other browsers (Motion JPEG). QuickTime H.264 Java applet A slower imaging alternative to Se rver Push (Motion JPEG only). Other browsers Still image Displays still image s only.
AXIS M5 0 13 PTZ Dome Netw ork Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) Preset positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location.
AXIS M5 0 13 PTZ Dome Netw ork Camer a PTZ (P an Tilt Zoom) OSDI zones are set up under PTZ > OSDI Zones . The Axis product uses the coordinates o f the center of the view to set the lower left and upper right zone areas. First navigate to where you wou ld like the lowermost left point of the O SDI zone to be located.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Applications Applications Third party applications can be upload ed to and installed on the Axis product. For more information, go to www.ax is.com/applications To upload an application, go to Applications > Packages , click Browse to locate the fi le and the n click Upload Package .
AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Events Prede fi ned parameters, known as an Event or Event T ype , can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Event Server .
AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Event Types An Event Type describes how and when the Axis product performs certain actions. Example If somebody passes in front of the camera and an e.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s 4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the e vent start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated parameters, that is, de fi ne what the product should do when the event is activated.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Set up motion detection To set up a motion detecti on Include Window, follow these instructions: 1. Go to Events > Motion Detection . 2. Select the Con fi gure Included Windows option and click New .
AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is co nsidered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Re c o rd i n g s Recordings If using an SD card, the Axis product can be con fi gured to record video continuously or as a r esult of a triggered or schedule d event: • To start a continuous recording, see page 28 .
AXIS M5 0 13 PTZ Dome Netw ork Camer a Re c o rd i n g s Continuous recording I fu s i n ga nS Dc a r d ,t h eA x i sp r o d u c t c a nb ec o n fi gured to continuously save video to the ca rd. To pre vent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage .
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by givi ng them user names and passw ords.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The authentication is performed by a third-party entity called an authe ntication server, typically a RADIUS se rver , examples of which a re FreeRADIUS and Mi crosoft Internet Authentication Service.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options AVHS is enabled by defa ult. The settings are con fi gured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware overview , on page 4 ) to connect to an AVHS service over the Internet.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axi s product an additional IP address which can be used t o a ccess the product from other hosts on the same segment on the loca l network.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Note This FTP server has nothing to do with the product’s ability to trans fer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provid es encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis prod uct is not beha ving as expected.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Connection List - Lists all clients tha t are currently a ccessing med ia streams. Crash Report - Generates an archive wi th debugging information.
AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options To open Plain Con fi g, go to System Option s > Advanced > Plain Con fi g . Reset to factory default settings This will reset all param eters, including the IP addr ess, to the fa ctory default settings: 1.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting Troubleshooting Checking the fi rmware Firmware is softwar e that determines the f unctionality of networ k devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware version.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> temp ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res tart it and wait for a reply.
AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting Problems with the H.264 format Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 10 .
AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting Poor performance Poor performance ma yb ec a u s e db yh e a v yn e t w o r kt r a f fi c, multiple users accessing the product, low performance clients, use of features s uch as motio n detection and event handling.
AXIS M5 0 13 PTZ Dome Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS M5013 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 45 Vertical angle of view: 36 Diagonal angle of view: 67 Minimum illumination Color: 1.
AXIS M5 0 13 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; speci fi cations available at www.
AXIS M5 0 13 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Video management software (not included) A X I SC a m e r aS t a t i o n—V i d e om a n a g e m e n ts o f t w a r ef o rv i e w i n ga n dr e c o r d i n gu pt o5 0 cameras See www.
User Manual Ver. M2.2 AXIS M5013 P TZ Dome Netwo rk Camera Date: April 2011 © Axis Communications AB, 2011 Part No. 42 914.
An important point after buying a device Axis M5013 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis M5013 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis M5013 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis M5013 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis M5013 will certainly help you make a decision on the purchase.
If you already are a holder of Axis M5013, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis M5013.
However, one of the most important roles played by the user manual is to help in solving problems with Axis M5013. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis M5013 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
