Instruction/ maintenance manual of the product Q7424R Axis Communications
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AXIS Q7424–R Mk II Video Encoder User Manual.
About this Document This manual is intended for administrators and users of AXIS Q7424–R Mk II Video Encoder , and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
서 사 용하 는 것을 목적 으로 하며 , 모든 지역 에서 사 용 할 수 있 습 니 다 . 적 절히 접 지 된 STP (shielded twisted p air) 케이 블 을 사 용하 여 제품 을 연 결 하 십 시 오. Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment.
AXIS Q7424–R Mk II Video Encoder Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury .
AXIS Q7424–R Mk II Video Encoder T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7424–R Mk II Video Encoder T able of Contents Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7424–R Mk II Video Encoder Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 1 1 1 2 1 3 1 LED indicator power 2 LED indicator status 3 LED indicator network 4 Mounting holes 5 Video in.
AXIS Q7424–R Mk II Video Encoder Hardware Overview The unit can only use one Network interface, either an SFP module or RJ45 connector . SFP module has higher priority than the RJ45 connector . NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP).
AXIS Q7424–R Mk II Video Encoder Hardware Overview • Connecting to an AXIS Video Hosting System service. See page 48 . T o connect, press and hold the button for about 3 seconds until the Status LED ashes green. • Connecting to AXIS Internet Dynamic DNS Service.
AXIS Q7424–R Mk II Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product.
AXIS Q7424–R Mk II Video Encoder Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 49 . See also AXIS Internet Dynamic DNS Service at www .axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www .
AXIS Q7424–R Mk II Video Encoder Access the Product Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons .
AXIS Q7424–R Mk II Video Encoder Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and T alk buttons must both be active to send audio to the Axis product.
AXIS Q7424–R Mk II Video Encoder Access the Product Important In an environment with varying light conditions it is recommended to use the Brightness bar instead of the Iris bar to adjust image brightness since changing the brightness level will not disable auto iris (automatic exposure).
AXIS Q7424–R Mk II Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q7424–R Mk II Video Encoder Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q7424–R Mk II Video Encoder Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q7424–R Mk II Video Encoder Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q7424–R Mk II Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 19 . • Stream proles. See page 20 .
AXIS Q7424–R Mk II Video Encoder Video and Audio H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames.
AXIS Q7424–R Mk II Video Encoder Video and Audio For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created.
AXIS Q7424–R Mk II Video Encoder Video and Audio To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab . 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image .
AXIS Q7424–R Mk II Video Encoder Video and Audio 2. Select the image to use from the Use overlay image list and click Save . To display the overlay image: 1. Go to Video & Audio > Video Stream and select the Image tab . 2. Under Overlay Settings , select Include overlay image at the coordinates .
AXIS Q7424–R Mk II Video Encoder Video and Audio Note Privacy mask is not available for the quad stream. However , privacy masks congured on each channel will be displayed in the quad. Set Up Audio To change the product’s audio settings, go to Video & Audio > Audio Settings .
AXIS Q7424–R Mk II Video Encoder Video and Audio • G726 is an unlicensed speech codec that is most commonly used within the security industry . Note If recording audio to edge storage, such as an SD card or network share, use AAC encoding. The Sample rate denes the number of times per second the sound is sampled.
AXIS Q7424–R Mk II Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS Q7424–R Mk II Video Encoder Configure the Live View Page • H.264 decoder installation . The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies.
AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes.
AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Install PTZ Driver This Axis product supports several PTZ devices.
AXIS Q7424–R Mk II Video Encoder Detectors Detectors Camera T ampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS Q7424–R Mk II Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS Q7424–R Mk II Video Encoder Detectors Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • T o avoid triggering on small objects, select a high object size.
AXIS Q7424–R Mk II Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q7424–R Mk II Video Encoder Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS Q7424–R Mk II Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS Q7424–R Mk II Video Encoder Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Audio Detection – Trigger the rule when audio is detected.
AXIS Q7424–R Mk II Video Encoder Events - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the rule periodically .
AXIS Q7424–R Mk II Video Encoder Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses.
AXIS Q7424–R Mk II Video Encoder Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below .
AXIS Q7424–R Mk II Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 4 1 .
AXIS Q7424–R Mk II Video Encoder Recordings 5. Click Save to save and start the recording. 42.
AXIS Q7424–R Mk II Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q7424–R Mk II Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q7424–R Mk II Video Encoder System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS Q7424–R Mk II Video Encoder System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
AXIS Q7424–R Mk II Video Encoder System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS Q7424–R Mk II Video Encoder System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS Q7424–R Mk II Video Encoder System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS Q7424–R Mk II Video Encoder System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS Q7424–R Mk II Video Encoder System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS Q7424–R Mk II Video Encoder System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports SD/SDHC/SDXC cards.
AXIS Q7424–R Mk II Video Encoder System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system.
AXIS Q7424–R Mk II Video Encoder System Options Select the desired P ort T ype from the drop-down list. For more information, see the online help . P ort Status The list on the System Options > P orts & Devices > Port Status page shows the status of the product’s input and output ports.
AXIS Q7424–R Mk II Video Encoder System Options System Log - Provides information about system events. Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below).
AXIS Q7424–R Mk II Video Encoder System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.
AXIS Q7424–R Mk II Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q7424–R Mk II Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS Q7424–R Mk II Video Encoder Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS Q7424–R Mk II Video Encoder Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS Q7424–R Mk II Video Encoder T echnical Specifications T echnical Specifications Function/group Item Specications Video Encoder Model AXIS Q7424–R Mk II (4 channels) Video compression H.
AXIS Q7424–R Mk II Video Encoder T echnical Specifications Function/group Item Specications Application Programming Interface Support for AXIS Video Hosting System (A VHS) with One-Click connection Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specications at www .
AXIS Q7424–R Mk II Video Encoder T echnical Specifications Function/group Item Specications Video management software AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development P artners available on www .
AXIS Q7424–R Mk II Video Encoder T echnical Specifications a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A. Audio Connector 4-pin terminal block for: • Aud.
AXIS Q7424–R Mk II Video Encoder T echnical Specifications Connection Diagrams I/O Connector 1 2 3 A B D S G 1 0 V DC (-) 2 DC output 12 V, max 125 mA 3 Example: push button A I/O congured as in.
User Manual V er . M2.3 AXIS Q7424–R Mk II Video Encoder Date: April 20 15 © Axis Communications AB, 20 15 P art No. 63357.
An important point after buying a device Axis Communications Q7424R (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications Q7424R yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications Q7424R - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications Q7424R you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications Q7424R will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications Q7424R, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications Q7424R.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications Q7424R. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications Q7424R along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
